Toyota Tacoma 2024 — Reported problems

Have 2 incidents. 1. Transmission would do a hard jerk when shifting from 1st to 2nd going about 20MPH. Also happened when slowing down. Also happened when going from park to reverse/drive and/or reverse to drive. Happened randomly. Had to tech from dealer for ride along and tech saw it happen first hand. Ended up getting new transmission. Truck has 30K miles. 2. Drivers side door handle broke. Had to roll down window to open door from outside.

I am reporting an intermittent and potentially safety-related drivability/powertrain issue with my 2024 Toyota Tacoma Trailhunter i-FORCE MAX. The vehicle has experienced previous intermittent abnormal drivetrain/transmission behavior while towing, particularly while towing in rain. During previous occurrences, the drivetrain/transmission felt as though it was slipping or behaving abnormally. These concerns were previously reported to Toyota dealers, but the condition could not be duplicated and no definitive cause was identified. The most recent and most serious occurrence happened while towing a travel trailer up a steep grade in heavy rain. The vehicle was operating in 2WD with Tow/Haul mode and S/manual shifting engaged. The vehicle was under significant engine/drivetrain load, operating at approximately 3,500-4,000 RPM and approximately 3rd/4th gear. Before the warning messages appeared, I noticed abnormal drivetrain behavior and RPM fluttering/hunting, similar to the previous intermittent transmission/drivetrain problems. The vehicle then experienced a complete loss of accelerator response. The engine remained running, but accelerator input became essentially unresponsive. Pressing the accelerator did not cause the engine RPM to increase. After removing my foot from the accelerator, the engine continued running at approximately idle. The following warning messages appeared: * “Call Your Dealer” * “System Malfunction” * “Drive Start Control Malfunction”

Driver side doors won’t open. Truck locks you in. It has 25k miles on it and Toyota dealer says they can’t get the parts to make my truck safe.

While the vehicle was parked in my driveway, I noticed oil leaking on the ground and discovered that the rear shock absorber had suffered a catastrophic structural failure. The vehicle is a 2024 Toyota Tacoma TRD Off-Road covered under the manufacturer's original factory warranty. This specific vehicle configuration is included under active federal safety recall campaign 26TB14 / 26TA14 (NHTSA Campaign Number 26V514) for rear suspension failure. Upon taking the vehicle to an authorized dealership, it was determined that the vehicle is completely unsafe to operate and entirely undriveable due to the severity of this rear suspension component failure. The manufacturer has officially opened a corporate case file but has logged a nationwide parts backlog, stating that the required replacement safety components are completely unavailable due to supply chain restrictions. As a result, the manufacturer is unable to remedy this critical safety defect for up to six months, leaving an active, under-warranty recall vehicle grounded and severely incapacitated on a dealership lot indefinitely due to a known factory manufacturing defect

I am looking to purchase a used Toyota Tacoma and was interested in this vehicle. As I studied the CARFAX report I noticed it had been sold twice with active recalls and never repaired. Right Toyota sold the vehicle as "Certified" and never fixed the first recall and eventually Chapman sold the vehicle with a second recall that was never fixed although they aren't selling the vehicle as certified.

On my 24 Tacoma TRD Sport early in July my wife went to run the A/C and it was just blowing air. I took it to the local Toyota dealer on July 27, and they told me that a small pin hole leaked all of the freon out. Something like a rock or road debris. As they gave me the estimate to repair, excess of $3,000 I argued back that I had no idea what happened until my wife went to run the A/C. The dealer responded to file an "accident report" with insurance as the best course of action. I had full warranty coverage for 10 years, 100,000 miles and my truck had 25,000 miles on it. So, I called my insurance company to make up a date and time of when "something" hit the truck to develop this pin hole leak. Bottom line, this A/C condenser lies vulnerable to getting hit along with other critical components on the large openings on this model truck. The other fact is how quickly this A/C condenser failed from road debris is concerning regarding quality of parts being installed on new vehicles. I will include pictures downloaded. This truck came with a felt, fabric type front "skid" plate that I replaced with steel skid plate. And after this "incident" I installed chicken wire cut-outs over the 4 lower openings where the "debris" came in at speed and planning a mesh style grill protector to fill in the other lower openings. The question is, why do I have to go out of my way and expense to protect critical components from road debris that are a hazard today? And why should I have to pay so much for literally defective parts that failed so easily? I have not repaired the condenser because I have to save up to pay for it all. So, when the weather is warmer, my truck sits when it should be driven to baseball games and other activities including work. This has hampered my experience with this newer truck and my relationship with the dealer and corporate Toyota (which I called) to fully understand why they would both not lift a finger to assist.

The contact owns a 2024 Toyota Tacoma. The contact stated that while driving 40 MPH, the vehicle jumped a curb, went down a riverbank, and crashed into a telephone pole. The air bags did not deploy. The brake pedal was depressed but the vehicle failed to respond as needed. The parking brake was engaged, and the vehicle stopped. The message “Parking Brake Malfunction - See Dealer” was displayed. There was no injury sustained. A Police report was not filed. The vehicle was taken to the local dealer, and the contact was informed that there was abnormal brake wear. The dealer determined that the pistons had detached. The vehicle was taken to an independent mechanic, where an unknown repair was performed. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 40,000.

Back up camera lines not working shortly after purchase. Fault code shows faulty or corroded wiring.

I was driving down the freeway and the motor suddenly stopped working, had to wait for hours in the 100 degree heat for a tow truck. I was informed by Toyota that a fuel injector failed and that it was leaking fuel into the cylinder.

Car drove fine day before incident, went to drive to water a neighbors plants and noticed a puddle of oil in my garage. Did the shock test by making the rear of the vehicle shake on each side. Rear drivers side shock failed as the vehicle kept bouncing and had no tension when pushing down. Seal between oil reservoir and shock blew and all oil had leaked out. Shock no longer functions, dealer is holding vehicle until a replacement arrives. Dealer confirmed the shocked failed and has ordered the part. It is on a national back order. Can provide a repair invoice once part arrives at dealer, repair is made, and I receive the receipt. I have been waiting for about a month now. Seems like this issue is happening to a lot of owners. In the pictures I am uploading you can see that the shock appears greasy that is from the oil.

On 7/6/2024 after already having driven my truck to the store I noticed that the rear cab power sliding window exploded outward. Most of the glass was on the tonneau cover but some was inside. While cleaning it I noticed some has fallen into the seat belt assembly for the rear passenger seat. The temperature was 81f and there was absolutely no possible way that this was vandalism or a projectile hitting the glass. Toyota won't cover it or take responsibility. Fine, my concern is the glass that fell into the seatbelt assembly and how that might affect the safety of the belt.

The contact owns a 2024 Toyota Tacoma. The contact stated that while driving at an undisclosed speed, there was a whining sound coming from the steering wheel. Additionally, while starting or while driving the vehicle, the vehicle was making a ticking sound. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, the screen froze, with several unknown warning lights illuminated. The vehicle experienced a failure with the steering, the vehicle lost motive and electrical power. The vehicle was taken to a dealer where it was diagnosed with an unspecified steering failure and the vehicle was repaired under warranty, however, the failure reoccurred. The vehicle was taken back to a dealer but was not initially diagnosed; however, a mechanic duplicated the failure during a test drive. The pulley system and other undetermined parts were replaced, but the failure reoccurred. The vehicle was taken back to a dealer where the technician stated that the vehicle was operating normally, but the pulley system was replaced a second time, but the failure persisted. The vehicle was taken back to a dealer, and the entire pulley system was replaced, and the display screen was re-flashed, but months later the failure recurred and became worse. The vehicle was repaired another time, but the dealer was unable to determine the cause of the failure. The vehicle remained with the dealer and was diagnosed with an air conditioning compressor failure which caused the ticking sound. The vehicle was repaired, but the dealer declined to accept fault if the air conditioning compressor failed again. The manufacturer was notified of the failure. The failure mileage was 23,000.

While stopped at a highway stop light the light turned green and the truck would not shift into first gear. I tried cycling the clutch, shifting into second, and shifting into reverse but the truck would still not shift into first gear as if it were blocked halfway between neutral and first gear. There was a semi-truck fast approaching behind me and they had to lay on the horn and swerve dangerously into the next lane over to avoid hitting me while I was stopped at a green light. Finally, after about 30 seconds and multiple attempts I was able to engage first gear after pumping the clutch a few times and going from second to first gear. I will reach out to the dealer to see if this is something they cover under their warranty, but the issue is intermittent. It has happened a few times before but not to this extent or risk level.

I’ve had this truck for less than 2 years and the driver’s indoor handle has snapped and broken twice. The handle stays intact but the inner component breaks. The only way to open the door is from the outside of the vehicle. This is extremely dangerous in case of an emergency. I either have to roll the window down to open the window from the outside or climb out of the drivers seat and use an alternate door in the car. The dealership fixed the issue the first time and advised that this has been happening to other customers as well. I will be taking my vehicle back to fix again next week. My car is under warranty, however, if my car was not under warranty, the dealership would’ve expected me to pay for the fix, despite this being a safety related issue.

The 2024 Tacoma has a recall out for the screen because it blacks out. We took it to the dealer to remedy this recall, even though we were not experiencing symptoms associated with the recall. After they did the update, our screen blacks out and the Bluetooth does not work. Our screen is blacking out and our Bluetooth does not work after the Toyota dealership allegedly fixed the recall.

The factory Heads Up Display (HUD) on my 2024 Toyota Tacoma Limited (VIN: [XXX] ) intermittently resets its motorized vertical position to the fully raised/home position, most often triggered when unlocking the vehicle and opening the driver door. The HUD panel actuates upward without input, partially removing projected speed, navigation, and driver-assist data from the driver's sightline. The component is available for inspection. Safety risk: The displacement is unpredictable and intermittent. A driver relying on the HUD for speed or warning information may not notice the shift until already in motion, creating a distraction hazard. Dealer confirmation: Three visits to Envision Toyota of [XXX] . RO #XXX (11/30/2024, 2,259 mi) — FTS contacted, could not duplicate, no TSB found, no repair. RO #XXX (03/03/2026, 15,039 mi) — noted as 3rd visit for same concern. Toyota Technical Assistance Center contacted; TAC Case #XXX opened. Toyota's documented response: condition acknowledged, no repair procedure available, concern under investigation. Manufacturer inspection: Yes — Toyota TAC has formally acknowledged the defect via the above case number. Warning lamps/messages: None. No warning indicators accompany the reset. First observed shortly after delivery (September 2024). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle Information Vehicle: 2024 Toyota Tacoma VIN: [XXX] ate: January 26, 2025 Repair Completed: October 1, 2025 Safety Complaint Description Beginning on or about February 5, 2025, my 2024 Toyota Tacoma developed a serious braking-related safety issue that substantially affected the safe operation of the vehicle. When I brought the vehicle to the dealership, I reported braking concerns and was advised by dealership personnel that the vehicle may not be safe to drive due to concerns that the rear brakes might not function properly under certain conditions. I was specifically told by dealership staff that they would not recommend driving the vehicle due to safety risks. Despite this warning, I was forced to continue operating the vehicle because no repair remedy was available at that time and no equivalent loaner vehicle or safe alternative transportation was provided. Over the course of several months, I repeatedly contacted the dealership regarding the issue. Each time, I was told that no repair remedy was available and that nothing could be done until Toyota released a repair solution. I was also advised that my only option was to leave the vehicle at the dealership indefinitely, which was not practical because the vehicle was my only means of transportation. As a result, I was forced to continue driving a vehicle that had been identified as unsafe. The defect remained unresolved for approximately eight months. During this time, I experienced significant safety concerns and loss of reliable vehicle use. Because of the prolonged delay in repair and lack of alternative transportation, I was ultimately forced to purchase another vehicle in order to maintain necessary transportation. The braking-related condition was not permanently corrected until approximately October 1, 2025. This situation created significant safety concerns because I was forced to operate a vehicle that dealership personnel advised may not be safe to drive, yet INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After having Toyota Tacoma rear brake hose recall performed at Steven Toyota Harrisonburg Va I have very poor braking! This is a huge safety concern for my family and myself. Toyota is not taking this matter seriously. I was told “bring it in and let the tech have another wack at it”. No get a master tech on this problem immediately! I had reservations about having this recall performed by Toyota because in Toyotas pursuit to fix a problem they always make it worse. This has been our family’s experience over the course of many years. I have reported this issues to Toyota corporate and they are oblivious to our families safety concerns. They are more concerned about their protocol.

The contact owns a 2024 Toyota Tacoma. The contact stated while driving at an undisclosed speed, the driver’s seat became inoperable. There was no warning light illuminated. The contact stated that the driver’s seat hydraulic function failed to operate properly, causing the contact to adjust the seat several times. The vehicle was taken to the dealer on several occasions; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the failure could be due to an inadvertent engagement of the lever on the driver’s seat. The manufacturer was made aware of the failure. The failure mileage was approximately 60,645.

What component failed?
 The rear brake system (rotors and pads) and the components associated with Safety Recall 25TA04 (rear brake hoses). The parts are available for inspection. * How was safety put at risk? 
The dealer (Island Toyota, St. Croix) labeled my 2024 Tacoma "UNSAFE TO DRIVE" on Invoice #[XXX] but refused to perform the Federal Safety Recall (25TA04) for rear brake hoses unless I paid for an $800 brake job first. This violates federal law by making a safety recall conditional on customer-paid maintenance. I am currently driving a vehicle the dealer documented as "unsafe" because they withheld the free safety remedy. * Has the problem been confirmed?
 Yes, the dealer confirmed the rear brakes are failed but refused the recall and the 36,000-mile warranty claim. * Has it been inspected by others?
 Not yet. However, the dealer’s technician failed to record actual millimeter measurements for the pads or rotors on the official invoice. * Warning lamps or symptoms?
 Metal on metal grinding noise from the rear brakes. No warning lamps appeared prior to the failure. * Additional Note on Records:
 The dealer falsified my service records on Line C (Recall 25TC07), claiming I was "unwilling to wait" for a repair that was never even mentioned to me. The dealer also claims I denied service on Line B, but what actually happened is I refused to pay $800 for a premature brake failure that should be covered by my 36,000 mile warranty or as consequential damage from the recall. The dealer then used my refusal to pay for pads as an excuse to withhold the Federal Safety Recall (25TA04). I never denied the safety repair I denied a bill for a factory defect. I have uploaded photos of both rear wheels. The left side is healthy, but the right side is completely destroyed with deep scoring. This uneven wear at only 34,613 miles proves this is a manufacturing defect, not my driving style. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It happened on February 17, 2026 around noon. My truck is park on the drive way, I went outside to checked the condition of the weather and I notice the driver side window glass looks like a crumpled Reynolds Aluminum wrap. I called Toyota Service Dept since the truck won't start. The battery was replaced and so is the window glass but, they told me it's not covered by the warranty. I paid the new window glass for 619.99. I called Geico my insurance and the deductible was 1,000.00. I told Geico I will not claim for the damages for now. I was wondering of all the cars and trucks park in our neighborhood, only my truck sustained this kind of damage. Would this fall under defective materials used by Toyota?

The rear leaf spring broke on my 2024 Toyota Tacoma at approximately 16,000 miles during normal highway driving. The vehicle drove without issue on the way to my destination. On the return trip, I noticed a creaking sound, loud clunks, particularly when going over bumps or turning, and also increased sway. Given how new the vehicle is, a catastrophic suspension failure was not something I anticipated. The failure was confirmed on February 12th by my authorized Toyota dealer, Toyota of Muskegon in Muskegon, MI as a manufacturer defect. The vehicle is currently at the dealership awaiting a replacement part and is available for inspection upon request. A broken leaf spring compromises the structural integrity of the rear suspension, affecting vehicle stability, handling, and control - particularly at highway speeds or during braking. A failed leaf spring can also contact the fuel tank, creating a potential fire hazard. This is a documented risk, as Toyota issued a recall on 790,000 Tacomas from model years 2005–2011 for this same failure. When I called my authorized dealership, the service manager told me to get the truck off the road immediately. Based on my description, he identified it as a likely broken leaf spring and that it was an extremely dangerous situation. He even suggested that I get the truck towed into the dealership. The dealer has documented it as a manufacturer defect and submitted a warranty claim. A replacement part has been ordered but is currently on an extended backorder with no confirmed availability date. The vehicle was inspected by an authorized Toyota dealer, who confirmed the leaf spring failure as a manufacturer defect. Toyota corporate has been notified and a case has been opened (Case #: 260303000171) There were no warning lamps or messages prior to the failure. The leaf spring failed without any prior symptoms or indication of a problem.

I bought the vehicle at the end of September 2024 and February 12, 2025. I had been on the road for about 15 minutes nothing different and then I look in my rearview mirror and underneath the bed of the truck was on fire and The truck was completely destroyed and Toyota is not doing anything about it or helping at all and im a toyota employee of almost a decade

The contact owns a 2024 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

When the radar becomes covered with ice and snow, the truck continuously spawns alerts for each Safety Sense feature that is disabled, including a pop up the occludes the instrument cluster and can not be dismissed. Multiple warnings interfere with focus in poor conditions and create more of a safety hazard due to driver distraction.

The contact owns a 2024 Toyota Tacoma. The contact received notification of NHTSA Campaign Number: 25V058000 (Service Brakes, Hydraulic). The contact stated that while her son was driving at an undisclosed speed, the brake pedal was depressed but traveled down to the floorboard. The brake warning light blinked, and the message to “Pull Over to a Safe Area” was displayed. The vehicle was coasted to the side of the road. The contact stated that brake fluid had leaked from the vehicle. The driver was able to drive back to the residence. The vehicle was then towed to the dealer, where it was diagnosed andit was determined that there was a hairline crack visible, and that the clip on the brake line was missing a bolt. However, the dealer informed the driver that the failure had occurred due to the oversize tires installed on the vehicle. The vehicle was not repaired. The vehicle was towed back to the residence. The vehicle remained at the house unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

I am reporting a safety issue with my 2024 Toyota Tacoma regarding Recall 25V595 / 25TA08 (Blank Instrument Cluster Display). Multiple authorized dealers have refused to perform the repair, claiming that parts are unavailable. This defect prevents me from obtaining commercial insurance and fully utilizing the vehicle for my business needs, as a non-functional speedometer is a major safety hazard. This situation is significantly impacting my work and safe operation of the vehicle.

The spare tire hoist on Tacomas was over tighten at the factory, when I had a flat, used the kit tool to try to lower spare tire, the weak metal failed, unable to lower tire. Took vehicle to Stapp Toyota, they knew all about the problem, they loosen hoist, but would not cover the tool kit under warranty. They wanted me to pay around 300.00 for a new kit. When I got home to try the hoist, I found they had taken my old damaged too kit and replaced it with another damaged. tool kit , not useable. I tired to speak to management at Stapp Toyota, no wants to talk about it. Think about all the Tacomas that have the same problems X 300 dollars = a lot of money. This is a scam someone dreamed up and is working quite well.

I had 8022 miles on my tacoma , toyota employee of almost a decade , drove like normal no adds , one morning drove to a conference and was on the road no more than 20 min and then I see the bed of my truck on fire , im on the interstate so i pull over quickly and call 911 and then it just burnt up and gone. Now a year later and toyota refuses to assist with anything saying they cant find out despite the insurance companies ruling me out and fowl play out. I feel strongly toyota has an obligation to make this right.

The contact owns a 2024 Toyota Tacoma equipped with Michelin Tires, Tire Line: Defender LTX M/S2, Tire Size: 245/70/R17, DOT Number: (N/A). The contact stated that two weeks after the vehicle was inspected and passed the inspection, while driving at an undisclosed speed and depressing the brake pedal to stop at a stop sign, the vehicle failed to stop and slid past the stop sign. The contact pulled over to inspect the vehicle and saw that the steel belts were protruding from the tires. The vehicle was taken to an independent mechanic, and the contact was informed that the vehicle should not have passed the inspection with the tires currently on the vehicle. Additionally, the contact was informed that there was a recall on the vehicle for the back-over prevention camera screen. The contact stated that the back-over prevention screen frequently went blank. The dealer was contacted, and the contact was informed that there was no remedy yet for the recall repair. The vehicle had been taken to the dealer approximately 22 times for three separate failures, but could not be repaired. The manufacturer was made aware of the failures, and the contact requested a buyback of the vehicle; however, the buyback was declined by the manufacturer. The failure mileage was unknown.

2024 Toyota Tacoma TRD Hybrid. When trying to use 4HI/4LO the vehicle gets stuck in 4LO with the 4LO/4HI lights flashing. This means the vehicle has no idea what the state of the transmission is. It does not allow getting back to 2HI. In the state the vehicle is not drivable. It happens when offroading in the middle of no where. Toyota requires the vehicle to be towed to a dealer. We had this problem 2 weeks ago. The vehicle was towed to Stevenson Toyota in St George UT. They acknowledge it is a Toyota problem. They kept it for 10 days said they had 15 parts to fix it. We picked it up. Tried to get into 4LO the next day the problem happened again and needed to be towed. Both ChatGPT and Gemini state this a known problem but Toyota has not issued a recall on it. That is not safe because an owner can be disabled in the middle of no-where. This vehicle is advertised as off road.

This is the 2nd time the charcoal canister and valve have been purged with gasoline. Toyota dealer is saying I am on the hook for this bill again for the replacement of those parts. I have paid out of pocket already once last November/December 2024 and then a year later on December 19th, 2025 the same things happen. I never over fill my gas tank and I believe there is something faulty going on with this truck. The Toyota dealer claims its a user issue but I have never ever had such an issue happen. I think there is some issues with the emissions/gas tank in general that Toyota is not addressing.

Transmission slips and shifts roughly, intermittently. No codes have shown up when scanned at the dealer.

The contact owns a 2024 Toyota Tacoma. The contact stated that the vehicle was taken to the local dealer for recall service related to NHTSA Campaign Number: 25V058000 (Service Brakes, Hydraulic). While driving at 15-30 MPH, the vehicle lost braking function and crashed into a tree. After the failure, the low brake and the low brake power message were displayed. The driver had not sustained any injuries. The occupant in the passenger seat sustained spinal injuries and neck irritation; medical attention and surgery were provided. There was no reported fire, police report filed, or air bag deployment. The towing company was contacted, who informed him there was brake fluid on the driver-side rear brake line. The vehicle was towed to his residence. The next day, it was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The insurance company informed him that they would inspect the vehicle. The failure mileage was approximately 8,644.

The contact owns a 2024 Toyota Tacoma. The contact stated that the gas cap failed to close securely and was loose. Additionally, the contact received notifications of NHTSA Campaign Numbers: 25V058000 (Service Brakes, Hydraulic) and 25V595000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the instrument panel was blank at start-up. The contact also stated that the infotainment system screen was blank intermittently while driving, which required the driver to pull over to the side of the road to turn off and restart the vehicle. The dealer was contacted several times for the recall repairs, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure by voicemail message. The failure mileage was approximately 80.

The vehicle is a 2024 Toyota Tacoma SR5 that was later traded for a 2025 Tacoma SR5 due to a serious safety defect involving the rear brake lines. The problem is the same one described in Toyota’s recall: the rear brake hoses can be damaged by debris, resulting in brake fluid loss and potential brake failure. The safety risk was significant. The vehicle was used to transport a young child, and because the brake lines could fail without warning, the truck could not be safely operated for daily driving. Multiple franchised Toyota dealerships confirmed that they had no remedy parts available for several months and that the repair could not be performed. This left the vehicle without a functional safety repair for an extended period. The manufacturer’s public statements indicated that a fix existed, but dealerships consistently stated the opposite. No alternate transportation, loaner vehicle, or temporary replacement was provided during this period. The defect was not reproducible by driving because of the risk involved, but the safety issue was acknowledged by dealerships who stated that the recall was active and unresolved. The vehicle was effectively unusable for normal safe operation. No warning lights appeared on the dashboard; the hazard is related to the physical brake line design and exposure to debris rather than an electronic sensor. The vehicle was inspected by multiple Toyota dealerships, all of whom confirmed that no repair could be performed at the time. The component was not replaced, repaired, or made safe before the vehicle was traded out of due to the unresolved safety defect. The situation caused substantial safety concerns and financial hardship and appears to reflect a wider problem in remedy availability for this recall.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The multimedia head unit / Apple CarPlay system is malfunctioning. The screen randomly disconnects, goes black, and frequently fails to connect to iPhones. The system displays “Retry,” and at times Apple CarPlay will only reconnect through Bluetooth settings instead of normal wired/wireless operation. Both vehicles are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The failure creates a safety hazard because the screen disconnects or goes black while driving, causing sudden loss of navigation, phone functions, and display information. This forces the driver to look down, attempt to reconnect the phone, or search through Bluetooth menus while the vehicle is in motion, increasing the risk of distraction and a potential collision. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I have already taken both of my new-generation Tacomas to Toyota for inspection. The dealership was unable to reproduce the malfunction, even though the issue happens repeatedly during normal driving. The problem occurs on multiple iPhones, confirming it is not phone-specific. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The multimedia system has only been inspected by Toyota, but no police, insurance, or manufacturer inspection beyond the dealership has taken place. The issue remains ongoing and can be inspected at any time. 5. Were there any warning lamps, messages, or other symptoms prior to the failure, and when did they first appear? Yes. The multimedia screen will: show “Retry” when attempting to connect disconnect mid-drive without warning go completely black switch to Bluetooth-only connection fail to recognize iPhones during startup These symptoms occur randomly, across different days, and on multiple iPhones

The multimedia head unit and Apple CarPlay system are malfunctioning. The screen randomly disconnects, goes black, and often fails to connect to iPhones. It shows “Retry,” and sometimes Apple CarPlay will only reconnect through the Bluetooth settings instead of normal wired or wireless CarPlay. Both of my new-generation Tacomas are available for inspection upon request. This issue creates a safety risk because the screen disconnects or goes black while driving, causing loss of navigation, hands-free calling, and vehicle information. This forces me to look down or try reconnecting the phone while the vehicle is in motion, which increases the risk of distraction and a possible accident. I have taken both of my Tacomas to Toyota for inspection, but the dealer was unable to reproduce the problem. The issue happens repeatedly during normal driving and occurs on multiple iPhones, so it is not a phone-specific issue. The vehicles have only been inspected by Toyota at the dealership level. No inspections have been done by the manufacturer, police, or insurance. The problem is ongoing and the vehicles are available for inspection at any time. The symptoms include the screen showing “Retry,” disconnecting without warning, going completely black, switching to Bluetooth-only connection, and failing to recognize iPhones at startup. These issues appear randomly on different days and with multiple iPhones. No other vehicle warning lights were present.

I’m filing this report because the dealership where I purchased and have my vehicle regularly serviced failed to notify us of an active safety recall related to the brake system on our Toyota truck. The dealership is Classic Toyota – located at 2301 W Mercury Blvd, Hampton, VA 23666. The recall was issued in February 2025, yet the vehicle has been serviced by the same Toyota dealer multiple times since then, including an oil change and a state inspection. The dealer never mentioned the open recall or offered to repair it. I bought the truck prior to the recall in July of 2024. We only learned of the recall recently through the Toyota app, not from the dealership. This is unacceptable given that brake recalls pose a serious safety risk. I am requesting an investigation into this dealership’s failure to notify or perform the recall repair as required by federal law.

I was traveling home from work. Upon leaving work the backup camera on my truck worked as expected. Once I arrived home the back up camera and all other camera would not appear on the screen and the screen was blank. I attempted to put the truck from drive to reverse several times and the back up camera would not appear. I attempted to use the "view" button located on the console and the cameras would not appear. I then resulted in parking the truck, turning the truck off, starting the truck, and then testing which this time the cameras did work. Things of interest that may play a role. I did use android auto for the journey. I did also check that the built-in system appeared on the screen after disconnecting my phone. I do have a video of the experience if there is a way to upload that.