Mercedes-Benz Metris 2017

An overloaded vehicle may cause tire failure, increasing the risk of a crash.

Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.

A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.

Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

A fuel leak in the presence of an ignition source can increase the risk of a fire.

DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.

DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

The loss of a front wheel would increase the risk of a crash.

DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.

DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.

DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Issue: On certain vehicles, winter tires with the wrong load rating may have been installed. As a result, the tires may be overloaded. This could cause poor handling or a tire failure. Safety Risk: Poor handling or a tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the winter tires.

Issue: On certain vehicles, the gross axle weight ratings (GAWR) are higher than the allowable maximum load for the tires. As a result, the tires could be overloaded. Driving a vehicle with tires that are overloaded could cause poor handling and/or a tire failure. Safety Risk: Poor handling or a tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the tire and loading information labels on the B-pillar and fuel filler door and provide you with an add-on for the owner's manual. The dealer will also inspect the tires and, if necessary, replace them.

Issue: On certain vehicles, the connections on the fuel supply hose may not be properly attached. As a result, fuel could leak in the engine compartment. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the upper and lower connections on the fuel transition hose. The dealer will replace the clamps and the fuel hose, if required.

Issue: On certain vehicles, the rearview camera image could freeze while backing up. Safety Risk: A rearview camera that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to have the rearview camera replaced.

Issue: Certain vans equipped with an integrated backup battery do not have a cover installed over the front passenger's seat base. As a result, if an object made of a conductive material is dropped into the opening, it could make contact with the battery terminals. This could result in a short circuit. Safety Risk: A short circuit could increase the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to install a cover over the front passenger's seat base. Consumers should not use a seat base with a battery as a storage compartment.

Issue: On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist. Safety Risk: A loss of power steering assist would result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the aluminum bolts with steel ones.

On certain vehicles, fuel may weep or leak from one of the lower connecting points of the fuel hose. If this occurs, a fuel odour may be detected inside the vehicle. Fuel leakage, in the presence of an ignition source, could increase the risk of fire causing injury and/or damage to property. Correction: Dealers will replace the hose and clamp at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve, and replace the hose at the upper connection of the fuel line to the fuel pump.

On certain vehicles, the front wheel bearing retaining rings might not have been seated correctly and may extend from the steering knuckles. This could cause the retaining rings to potentially move out of position, which could result in the wheel bearing moving in its pressed position while the brake disk is held by the brake caliper. In the event of a failure, a wheel could separate, which could affect vehicle control and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will check the retaining ring position and correct their position if necessary.

On certain vehicles equipped with the passive Blind Spot Monitoring (BSM) system, the function may not operate properly due to the wrong instrument cluster and steering wheel being installed. As a result, the BSM cannot be activated. If a driver was expecting the system to be functional and were to rely solely on the visual and acoustic warnings of the BSM when attempting to change to or overtake a lane in which another vehicle is travelling, it could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will install the correct instrument cluster and steering wheel.

On certain vehicles, the front passenger airbag may have been produced with an incorrect Tether Activation Unit (TAU). In the event of a crash warranting deployment of the front passenger airbag, the TAU may not open the vent, and the airbag may not vent properly. An improperly vented airbag may not protect the seated occupant as expected, and could increase the risk of injury. Correction: Dealers will replace the front passenger airbag.