Ford Explorer 2000 — Problemas relatados

See attached document for complaint.

Driving at the correct speed limit swerved to avoid hitting deer that ran out into the road hit a covert had seatbelt on airbags came out before that something hit me in side of my right arm it hit my elbow so hard and fast my arm was flung outwards and upwards which broke out the passenger side window the top of my elbow is broken that gave me a large purple bruise I got 2 pretty good size gashes on my arm also one on the bottom of my forearm and on the back side of my arm. Refer to request 1500509 and Request 1500511.

The contact owned a 1999 Ford Explorer. The contact stated that while driving at 45 MPH, and the brakes were depressed, the vehicle fishtailed crashed into a ditch and rolled two times. The contact stated that the air bags did not deploy. The driver sustained head, arm, and back, injuries and the passenger sustained head, neck, finger, and back injuries. Medical attention was sought. A police report was filed. The vehicle was towed to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 190,000.

No incidents. However, cruise control and rear window wiper are both inoperable.

The contact owns a 2000 Ford Explorer. The contact stated that upon pulling into a gas station, both white and black colored smoke began to emit from the vehicle without warning. Before the contact could fully react, the vehicle soon caught fire. The contact managed to pull away from the gas pumps as a gas attendant brought out fire extinguishers that they both used to exterminate the fire. The fire department arrived at the scene; however, the contact was unsure if a fire report was filed. The contact suffered minor scrapes and bruises as a result of the fire but did not seek medical attention. The vehicle had yet to be repaired and remained at the gas station. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 223,000.

Front seat will not stay up. They recline out of nowhere. I believe it's just old wore out parts.

The contact owns a 2000 Ford Explorer. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that there were several unknown warning lights illuminated. The contact stated that the failure was intermittent. The contact had not taken the vehicle to the local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 153,000.

The contact owns a 2000 Ford Explorer. The contact stated while driving 40 MPH, she noticed that the hood was shuddering. The contact veered to the side of the road and manually pushed the hood down several times however, the hood failed to close completely and would not latch securely. There were no warning lights illuminated. The contact continued to drive at a slower speed. The vehicle was taken to the dealer where it was being diagnosed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 99V164000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 87,000.

I was driving slowly (35mph), regular speed limit on that road is 60. Roads were snowy and icy, another vehicle driving extremely fast for the road conditions, started to swerve head on in to my lane, I swerved to avoid a head on collision. In doing so, I hit ice, started doing a 360, the front end and the drivers side door of my vehicle hit an irrigation ditch where it goes under a street, it caught my vehicle on the drivers side and I started rolling. I rolled 3 or 4 times and finally landed right side up. My roof was caved in and resting on the top of my head, shoulder and neck. However, none of my airbags deployed ( see pictures), even though I hit the irrigation ditch head-on. Vehicle can be inspected if needed. The vehicle is totaled as they had to cut the doors off to extract me. I have left head, shoulder, neck, abdomen and leg soft tissue damage since I kept slamming in to the steering wheel with no protection since my air bags did not deploy. I did have my seatbelt on.

JUST FOLLOWING. INSTRUCTIONS FOR RECALL ISSUE WITH THIS MAKE AND MODEL

RUST AND CLEAR PAINT PEELING. DOOR HANDLES LOOSE UNABLE TO OPEN ALL 4 DOORS. I HAVE TO UNLOCK FROM REAR WINDOW TO ACCESS VEHICLE. UNCLEAR OTHER THAN DESIGN OF HANDLES. LEFT FRONT DOOR HANDLE COMPLETELY BROKE OFF. QUOTE OF $150 A DOOR TO REPAIR. WILL COST ME $600. VERY UNSAFE AND PROBLEMATIC. INCLUDING A LOSS IN VALUE.

BIG CONCERN WITH MY POWER TRAIN. THE BACK OF THE CAR HAS A LOUD WHIRRING NOISE WHEN TRAVELING ON THE HIGHWAY AND CLICKS LOUDLY WHEN YOU SLOW DOWN. GOING A FASTER SPEED SEEMS TO SOUND BETTER BUT ITS PRETTY SCARY.THE CHECK ENGINE LIGHT COMES ON AND STAYS ON. THERE ALSO IS A SENSOR THAT NEEDS TO BE REPLACED AND I DON'T KNOW ITS NAME.. THE BRAKES HAVE BEEN CHECKED OUT AND RENDERED PASSABLE BUT I FEAR THAT I WILL NOT BE ABLE TO STOP SOMETIMES.IT FEELS UNSTABLE. I AM ELDERLY AND NEED A STABLE CAR TO DRIVE.

MY OVERHEAD LIGHT MELTED SMOKED AND DOESN'T WORK ANYMORE AND NOW I'M HAVING TROUBLE W MY DASH LIGHTS FLICKERING AND MY AUTOMATIC LIGHTS DON'T EVER SHUT OFF

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE VEHICLE ROLLED WHEN PARKED ON A HILL ALTHOUGH IT WAS IN THE PARK POSITION. THE DEALER HAD NOT BEEN CONTACTED AS OF YET. THE CONTACT WAS HAVING MEDICAL ISSUES RELATED TO STRESS DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 155,275.

WHEN TURNING THE CAR STEERING WHEEL TURNS POPS AND CLICKS WITHOUT TIRES OR STEERING COLLUM TURNING LIKE IT'S BROKE OFF OF THE COLLUM AS WELL THE CAR COME OUT OF PARK AND ROLLS OFF WILE CAR IS OFF AND IN PARK WITH KEYS OUT SHIFTERS ALSO VERY LOOSE AS THE STEERING GOES IT FIRST HAPPEND GOING DOWN THE HIGHWAY AND WE JUST STARTED DRIFTING IN AND OUT IF LANES WITH LITTLE CONTROL HAPPENS WHEN CARS OFF ON MOVING OR NOT NOTHING CHANGES DOES SEEM TO IMPROVE WHEN IT'S IN 4WD

VEHICLE IS STUCK IN 4-WHEEL LOW ANIMAL GOING TO 4 WHEEL HIGH OR AUTO I

PROBLEM: VEHICLE CRANKS BUT NO START. VEHICLE WAS TOWED FROM MY GARAGE TO FORD DEALER SERVICE DEPT. SERVICE MANAGER'S . DIAGNOSIS FOUND THE FUEL PUMP INOPERABLE. REPLACED THE FUEL PUMP AND FUEL FILTER.

THE PASSENGER DOOR STOPPED LOCKING, ONE OF THE SEATS BELTS IS MISSING THE COVER TO CLICK THE BELT

THE VEHICLE IS SUBJECT TO SUDDEN UNEXPLAINED ACCELERATION WHILE BOTH IN MOTION AND STATIONARY.

I HAVE JUST REPLACED, FOR THE 4TH TIME, THE FRONT, DRIVERS SIDE, RUBBER BRAKE LINE . THE LINE SEEMS TO BE TO SHORT. WHEN MAKING A RIGHT HAND TURN THE LINE IS PULLED TAUNT TO BEYOND IT'S LENGTH. IT SEEMS THAT THE LINE IS ABOUT 3 TO 4 INCHES TO SHORT. EACH TIME IT HAS BROKEN AT THE SAME PLACE WHERE THE RUBBER LINE CONNECTS TO THE BRAKE CALIPER. I STILL HAVE TWO OF THE BRAKE LINES THAT LEAKED. I DON'T KNOW HOW OTHER EXPLORES BRAKE LINES HAVE HELD UP WITHOUT LEAKING. I AM GOING TO REPLACE THE HOSE THAT IS LEAKING , PURCHASED FROM NAPA THAT IS THE SAME LENGTH AS THE OTHERS. I HAD A NEW ONE MADE TO ORDER WITH A 3 INCH INCREASE IN LENGTH. THE BRAKE HOSE ON THE PASSENGERS SIDE IS THE CORRECT LENGTH. I HAVE OWNED THIS CAR FOR 5 YEAR AND IT HAS 187,000 MILES DRIVEN. THE DATE THAT THIS HAPPEN, BELOW, WAS THE FIRST OF THREE TIMES IT HAPPENED.

I AM DEEPLY DISGUSTED WITH YOUR SERVICE. I HAD FILED A COMPLAINT ONLINE AND ON THE PHONE ABOUT THE VEHICLE I HAVE SPECIFIED ON THIS ONLINE SYSTEM. THIS WAS DONE BACK IN 2011 AND FOLLOWED THROUGH WITH THE MANUFACTURE AND THE CA STATE DEPT. OF INVESTIGATIONS WITH DMV. I HAD ALSO SENT THE 20 PAGE OR SO COMPLAINT DIRECTLY TO A CA STATE SENATOR. I WAS SOLD A VEHICLE WITH A FIRE RECALL STILL IN EFFECT AND REGISTERED TO THE AUTO DEALER OF AUTO WEST GROUP. THE VEHICLE COME TO FIND OUT HAD WELL OVER 15 SAFETY RELATED RECALLS IN ITS HISOTRY. FOR A NUMBER OF YEARS I HAVE BEEN TRYING TO AQUIRE COPIES OF WHAT I HAD SENT INTO YOUR DEPARTMENT, THE FTC, THE STATE OF CALIFORNIA AND THE BUREAU OF AUTO REPAIRS. NOW I FIND THAT I AM BEING STONEWALLED AND BEING TOLD THINGS LIKE THEY NO LONGER HAVE ANY RECORDS OF THE PROBLEMS. I NEVER RECEIVED A REPLACMENT VEHICLE AND I WAS IN FACT A VICTIM OF FINANCIAL FRAUD ASSOCIATED WITH THE PURCHASING OF THIS VEHICLE. BANK OF AMERICA AND THE USED VEHICLE DEPARTMENT AT THE DEALER. SINCE THIS TIME THE STATE OF CALIFORNIA HAD ENACTED A FEW NEW LEMON LAW PROTECTIONS. I AM CERTAIN THAT MY PAPERWORK AND COMPLAINT WRITE-UPS ASSISTED IN SERVING THE LEGISLATION. IT COULDN'T BE MORE APPARENT THAT I AM BEING HARASSED AS A WHISTLE BLOWER.. I HAVE RECEIVED NO INFORMATION OR FOLLOWUP LETTERS FROM ANY SOURCE. ALL OF THEM ARE SIMPLY TRYING TO PRETEND I DO NOT EXIST. THEIR HAS BEEN NO RESOLVE OF THIS MATTER.

MY DOORS WILL NOT OPEN. I WAS TOLD THE DOOR LOCK ACTUATOR WAS THE PROBLEM AND WOULD COST OVER $600.00. THE DRIVERS DOOR CAN NOT OPEN FROM THE OUTSIDE BECAUSE THE HANDLE BROKE, I HAVE TO LEAVE MY DOOR OPEN IN ORDER TO GET IN, THE FRONT PASSAGER DOOR AND THE BACK DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THE FRONT PASSAGER DOOR THE HANDLE ON THE INSIDE BROKE AS WELL AS THE HANDLE ON THE OUTSIDE, THE LOCK STICK FELL OUT. THE PASSAGER BACK DOOR IS THE ONLY WAY TO GET INTO MY TRUCK, THE DRIVERS DOOR WILL OPEN FROM THE INSIDE SOMETIMES. THIS IS A SAFTY HAZZARD. I CAN BE LOCKED INSIDE MY TRUCK WITH NO WAY OUT AND I AM LOCKED OUT OF MY TRUCK WHEN THE BACK DOOR STOP WORKING. THIS SHOULD HAVE BEEN RECALLED SINCE SO MANY FORD DOORS ARE NOT OPENING.

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE THE GEAR SHIFTER WAS IN PARK, THE VEHICLE ROLLED BACKWARD AND STALLED. THE VEHICLE THEN BEGAN TO ROLL FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. UPDATED 01/11/2017*CT *TR

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING 55 MPH, THE SEAT FRACTURED AND ROTATED BACKWARDS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V281000 (SEATS). THE FAILURE MILEAGE WAS 153,000.

TL* THE CONTACT OWNED A 2000 FOR EXPLORER EQUIPPED WITH DEFINITY DAKOTA A/T TIRES, SIZE: P235/75 R15 A/T (NA). WHILE DRIVING 70 MPH, THE REAR DRIVER TIRE BEGAN TO SHRED. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED. A POLICE REPORT WAS FILED. NO VISIBLE INJURIES WERE SUSTAINED; HOWEVER, A PASSENGER IN THE VEHICLE REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. PRIOR TO THE CRASH, THE REAR PASSENGER TIRE EXPERIENCED THE SAME FAILURE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 89,346 AND THE VEHICLE FAILURE MILEAGE WAS 89,870. THE DOT NUMBER WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO SHIFT INTO GEAR AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 176,000.

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE WARNING INDICATOR FOR THE SIDE AIR BAGS WAS ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE SIDE CRASH SENSOR WOULD NEED TO BE REPLACED WITH A REVISED DESIGNED PART. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE A SOLUTION TO REPAIR THE VEHICLE OR IT WOULD NOT BE ABLE TO PASS INSPECTION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V179000 (AIR BAGS). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. ....UPDATED 08/29/16 *BF

2000 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO RECALL STATES ENGINE RUNNING WITHOUT IGNITION KEY COULD START A FIRE. CONSUMER STATES THOUGHT DEALERSHIP REPAIRED RECALL PROBLEMS. VEHICLE EXPLODED SEVEN MINUTES AFTER CONSUMER EXISTS VEHICLE. *SMD

THE POWER STEERING RANDOMLY GOES OUT WHILE DRIVING AND WHEN THAT HAPPENS MY CAR WON'T ACCELERATE. I TURN MY CAR OFF AND BACK ON AND IT FIXES IT TEMPORARILY

WHEN THE CRUISE CONTROL COMMANDED CONSIDERABLY MORE THROTTLE ON AN INTERSTATE AT 60MPH, THE VEHICLE SUDDENLY AND UNEXPECTEDLY TOOK OFF AT VERY HIGH SPEED (85+MPH AND ACCELERATING WHEN I FINALLY SHUT THE IGNITION OFF). I ATTEMPTED TO DISCONNECT THE CRUISE CONTROL VIA OFF SWITCH AND USING THE BRAKES TO NO AVAIL. I SHUT THE IGNITION SWITCH OFF AND COASTED TO THE SHOULDER SAFELY. ATTEMPTED A RE-START, AND THE ENGINE APPEARED TO START AT FULL THROTTLE. I RAISED THE HOOD AND FOUND THE THROTTLE CABLE RETAINING HAD BROKEN, AND THE CABLE ASSEMBLY HAD BEEN PUSHED OUT OF ITS BRACKET BY THE CRUISE CONTROL SERVO'S FORCE. ONCE OUT OF ITS BRACKET AND PUSHED TO NEARLY FULL THROTTLE, THE THROTTLE RETURN SPRING HAD HOOKED ON THE BRACKET (SEE ATTACHED IMAGE), PREVENTING A RETURN TO IDLE FROM NEARLY FULL THROTTLE. THE PLASTIC RETAINING TABS ON THE THROTTLE CABLE HAD EVIDENTLY BEEN BROKEN BY THE LONG-TIME FORCE OF THE CRUISE CONTROL, POSSIBLY AGGRIVATED BY YEARS HEAT FROM THE ENGINE. THIS IS A DANGEROUS DESIGN, DEPENDING ON TINY PLASTIC TABS AS THE ONLY BLOCK TO SUCH SUDDEN, UNCOMMANDED VEHICLE ACCELERATION. THE CRUISE CONTROL WAS NOT DEFECTIVE, BUT HAD INSTIGATED THE CONDITION MY BREAKING THE THROTTLE CABLE RETAINING TABS OVER TIME. THE ATTACHED PHOTO SHOWS THE DISPLACED THROTTLE CABLE, WITH THE SPRING HOOKED ON THE BRACKET, HOLDING THE THROTTLE NEARLY FULL THROTTLE. THIS COULD EASILY HAVE RESULTED IN A HIGH SPEED CRASH. AS A RETIRED AIR FORCE FIGHTER PILOT AND AIRLINE CAPTAIN, I REMAINED CALM AND WORKED THE PROBLEM STEP BY STEP TO A SAFE CONCLUSION, BUT A LESS DISCIPLINED DRIVER IN DIFFERENT TRAFFIC COULD HAVE LED TO A DIFFERENT AND TRAGIC CONCLUSION. A SECOND PHOTO SHOWS THE CABLE END MISSING THE RETAINING TABS. A THIRD SHOWS THE TINY PLASTIC TABS ON A NEW CABLE.

SUDDEN ACCELERATION WHILE MAKING LEFT TURN ONTO CITY STREET FROM FREEWAY EXIT.

SUDDEN ACCELERATION FROM STOP IN PARKING LOT.

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THERE WERE STRONG FUMES OF FUEL EMITTING FROM THE EXTERIOR TO THE INTERIOR OF THE VEHICLE. THE CONTACT WAS ABLE TO FURTHER INSPECT THE VEHICLE AND NOTICED THAT THE FUEL LINE PREMATURELY FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REMOVED THE FUEL TANK AND NOTICED THAT THERE WAS A CRACK IN THE FUEL LINE THROUGH THE FLEX LINE THAT LINKED TO THE FUEL RAILS. THE VEHICLE WAS TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

I WAS DRIVING SLIGHTLY UPHILL IN STOP AND GO TRAFFIC, OFF EXIT 16 ON THE PALISADES PARKWAY, DUE TO A CONTROLLED STOP SET UP BY POLICE TO CHECK INSPECTION AND REGISTRATION. I SAW SMOKE AROUND MY VEHICLE, SO I LOOKED AT MY INSTRUMENT PANEL TO SEE IF MY CAR WAS OVERHEATING. MY INSTRUMENT PANEL INDICATED NOTHING WAS WRONG. WHEN I LOOKED UP, AN OFFICER WAS MOTIONING FOR ME TO PULL OVER SAYING MY CAR WAS ON FIRE. I QUICKLY PULLED OVER, TURNED OFF THE CAR, GOT IN THE BACK SEAT TO GET MY 1 YEAR OLD DAUGHTER OUT OF HER CAR SEAT, AND EXITED THE VEHICLE. MY WIFE QUICKLY GOT OUT OF THE PASSENGER SEAT AND EXITED THE VEHICLE. WE WERE TOLD TO GET FAR AWAY. TWO POLICE OFFICERS TRIED TO PUT OUT THE FIRE WITH EXTINGUISHERS, BUT WERE UNABLE TO GET THE HOOD OPEN. WE WERE OUT OF THE CAR NO MORE THAN 5 MINUTES WHEN IT WAS ENTIRELY ENGULFED IN FLAMES. FIRE TRUCKS ARRIVED APPROXIMATELY 10 MINUTES LATER, BY THEN THE CAR WAS COMPLETELY DESTROYED.

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE RPMS AND THE TACHOMETER INCREASED, BUT THE VEHICLE HESITATED TO ACCELERATE. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD AND CRASHED INTO A POLE. ON ANOTHER OCCASION, WHILE REVERSING FROM BEING PARKED, THE VEHICLE SURGED FROM A LOW SPEED TO OVER 40 MPH CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V399000 (VEHICLE SPEED CONTROL), 07V336000 (VEHICLE SPEED CONTROL), AND 03V280000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE RPMS AND THE TACHOMETER INCREASED, BUT THE VEHICLE HESITATED TO ACCELERATE. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD AND CRASHED INTO A POLE. ON ANOTHER OCCASION, WHILE REVERSING FROM BEING PARKED, THE VEHICLE SURGED FROM A LOW SPEED TO OVER 40 MPH CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V399000 (VEHICLE SPEED CONTROL), 07V336000 (VEHICLE SPEED CONTROL), AND 03V280000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.

I PURCHASED THE FORD EXPLORER XLT IN OCTOBER 2000 AND WITHIN THREE YEARS THE TRANSMISSION WENT OF SERVICE. I TOOK THE VEHICLE TO FORD COMPANY TO SEE WHETHER OR NOT THE VEHICLE WAS ABLE TO BE REPAIRED UNDER THE WARRANTY AND I WAS TOLD THAT THE VEHICLE WAS NOT UNDER WARRANTY BECAUSE IT OVER 36,000 MILES AND THREE (3) YEARS HAS ELAPSED. I THEN TOOK THE VEHICLE TO AMACO CO. TO REPAIR THE VEHICLE WITH MY PERSONAL EXPENSES AT $2,000.00. THEY PROVIDED AT ONE (1) YEAR 12, 000 MILES WARRANTY. WITHIN TWO YEARS THE TRANSMISSION WENT OUT AGAIN AND I HAD TO TAKE IT TO ANOTHER TRANSMISSION COMPANY BECAUSE I DID NOT HAVE A WARRANTY ANYMORE. I TOOK THE VEHICLE TO A AUTO SHOP TO SERVICE THE TRANSMISSION AGAIN AND WAS GIVEN AFTER THE REPAIR AN ONE (1) YEAR WARRANTY AT 12,000 MILES. THREE YEARS LATER THE TRANSMISSION WENT OUT AGAIN IN 2014 AND NOW I HAD TO HAVE THE VEHICLE REPAIR FOR TRANSMISSION FAILURE. NOW AGAIN THE VEHICLE WAS REPAIRED AND GIVEN A ONE (1) YEAR WARRANTY AT 12, 000 MILES. NOW WE ARE IN 2015, THE TRANSMISSION IS REQUIRING REPAIR FOR THE FOURTH TIME. THIS VEHICLE HAS BEEN A LEMON FROM THE BEGINNING FIRST WITH THE FIRESTONE TIRES AND NOW WITH THE TRANSMISSION. I CANNOT AFFORD TO REPAIR THIS VEHICLE, IT IS AT 293,500 MILES. I HAVE CONTACTED FORD COMPANY SEVERAL TIMES TO NO RESOLUTION. FORD COMPANY HAS INDICATED THAT THE VEHICLE IS NOT UNDER WARRANTY AND THAT THERE IS NOTHING THEY CAN DO. THEY INDICATED THAT THE NATIONAL HIGHWAY AND SAFETY MUST DEEM THE VEHICLE TO BE A LEMON, HAVE SUFFICENT CUSTOMER COMPLAINTS AND MOVE FORWARD TO HAVE A NATIONAL RECALL. BASED ON INTERNET FINDINGS THE YEAR 2000 TO 2004 OF FORD EXPLORE'S HAS HAD MANY ISSUES WITH THE TRANSMISSION. FORD COMPANY HAS REFUSED TO PERFORM A "GOODWILL" GESTURE ON REPAIRING THIS LEMON. THIS IS UNACCEPTABLE THAT NOW I HAVE REPLACED AND REPAIRED THIS TRANSMISSION THREE (3) TIMES WITHIN THE SPAN OF 8 YEARS.......UPDATED 12/10/15 *BF *CN

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT THE RPMS AND THE TACHOMETER INCREASED, BUT THE VEHICLE HESITATED TO ACCELERATE. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD AND CRASHED INTO A POLE. ON ANOTHER OCCASION, WHILE REVERSING FROM BEING PARKED, THE VEHICLE SURGED FROM A LOW SPEED TO OVER 40 MPH CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V399000 (VEHICLE SPEED CONTROL), 07V336000 (VEHICLE SPEED CONTROL), AND 03V280000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 204,000. MA 10/15/2015 UPDATED 11/30/2017*CN

BEFORE MY TRANSMISSION WENT OUT MY OVER DRIVE WOULD FLASH THEN MY 4WHEEL DRIVE STOPPED WORKING. I HAD THE 4WHEEL DRIVE SWITCH REPLACED AND EVERYTHING WAS FINE UNTIL I WENT TO SACRAMENTO. AFTER TAKING CARE OF MY EDDIE BAUER EXPLORER HAVING THE TRANSMISSION FLUSHED AND FILLED ON A REGULAR BASIS. WHILE LEAVING SACRAMENTO STOPPED AT A CHEVRON TO FILL UP BEFORE HEADING BACK UP TO TAHOE. AS IM LEAVING THE GAS STATION ALL OF THE SUDDEN THERE'S A LOUD CRUNCH OF METAL SOUND COMING FROM UNDER MY CAR AND IT WONT KICK INTO ANY GEAR. HAD TO HAVE IT TOWED AND AFTER READING THE THOUSANDS OF COMPLAINTS FROM OTHER OWNERS ABOUT THEIR EXPLODERS DOING THE SME THING I FIGURED I WOULD COMPLAIN. IM TIRED OF BIG COMPANIES SCREWING THE LITTLE PEOPLE OVER WHO PURCHASE THEIR PRODUCTS WHEN THEY ARE PERFECTLY ABLE TO FIX IT. SHAME ON U FORD.

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT BOTH REAR INTERIOR CHILD LOCKS FAILED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THIS WAS A NORMAL OCCURRENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.