Audi A6 Avant 2021

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.

Issue: On certain vehicles, a problem with the instrument cluster (virtual cockpit) could cause it to shut down. If this happens, you may not be able to see certain information about the vehicle, including the speedometer, warnings, and tell-tales. Safety Risk: Warnings, tell-tales and gauges that don't display could increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and advise you to take your vehicle to a dealership to update the instrument cluster software.

Issue: Certain vehicles were built with a European-specification brake fluid reservoir cap instead of the correct North American cap. Canadian regulations require specific information to be provided on the brake fluid cap. Safety Risk: This small error is unlikely to affect safety. Corrective Actions: This is not a recall. The company will install the correct brake fluid reservoir cap on all new (unsold) vehicles.

Issue: On certain vehicles, if you spill liquid on the rear seat, the gateway control module could be damaged. If this happens, the vehicle may enter emergency mode and suddenly lose power to the wheels. Note: The power steering and braking systems will continue to work. You may also see warning messages on the instrument panel when this happens. Safety Risk: A sudden loss of power to the wheels may increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to install a protective cover on the gateway control module.

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealership to update the infotainment software.

Issue: On certain vehicles, the fuel level sender may get stuck. If this happens, the fuel gauge can show a higher fuel level than what is actually in the fuel tank. This could cause a driver to believe there is fuel when the tank is empty. As a result, the vehicle could run out of fuel and stall. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel level sensor.

Issue: On certain vehicles, the rear wheel alignment was not checked during recall 42L1 (Transport Canada Recall 2021-249). As a result, the steering could pull to one side or another and the tires could wear unevenly. If you continue to drive the vehicle in this condition, there may be reduced traction. Eventually, a tire could fail and lose air pressure. Safety Risk: A tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and adjust the rear wheel alignment, as necessary. Additionally, the dealer will inspect the rear tires for premature and uneven wear due to this issue, and replace them if necessary.

Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat. Safety Risk: A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.

Issue: On certain vehicles, the lock nuts for the rear trailing arm bolts may be defective. If a nut breaks, there could be sudden changes in rear wheel alignment. This can cause a loss of vehicle stability. Safety Risk: Reduced vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear trailing arm lock nuts. If necessary, the associated bolt(s) will be replaced as well.

Issue: On certain vehicles, a problem with the instrument panel cover may cause the passenger-front airbag not to inflate properly in a crash. This could also cause plastic pieces to be propelled toward vehicle occupants when the airbag inflates. Safety Risk: The passenger-front airbag may not open and inflate properly in a crash, and plastic pieces could be propelled towards the vehicle occupants. This could create an increased risk of injury in a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the passenger-front airbag score line in the instrument panel and repair it, if necessary.

There is a possibility that due to a sticking float of the fuel gauge, the remaining fuel supply and range are not displayed correctly. This may cause the vehicle to stall unexpectedly.

The vehicle owner is requested to make an appointment with a brand dealer. The brand dealer will replace the fuel gauge float.