Volkswagen Tiguan R-Line 2022 — Problemas relatados

Approximately six months ago, an over-the-air (OTA) software update pushed by the manufacturer completely disabled the vehicle's infotainment system module. This is a well documented issue that Volkswagen is aware of. This failure put our safety at risk because the dead infotainment screen completely disables the vehicle's federally mandated backup camera. The problem was inspected and confirmed by an authorized Volkswagen dealership on August 27th. The dealer's service department diagnosed that the OTA update permanently damaged the hardware and that the entire infotainment module requires replacement under warranty. There were no warning lamps or prior symptoms; the screen simply failed immediately following the software update. The required replacement part is currently on indefinite backorder, and the manufacturer has not provided a timeline for repair or a safe alternative vehicle.

I am having an engine oil consumption issue while I was in warranty and now being a few thousand miles out of warranty. Volkswagen states having to top off a quart of oil within 600 miles is tolerable. I have had to top off the oil 6 times between oil changes so far. The dealership states that VW of USA denies any repairs and there hands are tied. They know it's a cylinder head issue but since the issue is not catastrophic (engine seized or more than a quart burning) they will not fix it.

The car started creating a loud popping, gunshot sound while driving. We believe based on our own research that the issue may be due to a failed control module in the amplifier randomly sending out max voltage to all the speakers. This issue is extremely unsafe while driving and could have caused serious injuries not only to us but other drivers and are kids in the car as well.

The MIB3 infotainment center has suffered a complete hardware/software failure and is entirely black. This has completely disabled the rearview backup camera, creating an immediate safety hazard and violating federal safety standards

Radio module failed, controls back up camera, which does not work, took to dealer and were told no repair parts available and unknown when they would be, told it is a common problem

My 2022 Tiguan experienced a complete failure of the infotainment display after an over-the-air software update, including loss of the rearview camera display when the vehicle is shifted into reverse. After the OTA update, the infotainment screen became non-functional and will not turn on. The rearview camera no longer displays when reversing. The front phone charging ports and wireless charging tray located below the infotainment system are also non-functional. There were no warning lights prior to the system failure. When attempting a 15 or 30-second reset using the power button, the screen would appear to begin rebooting because the backlight turned on, and the phone charger briefly began working again. However, the reboot fails and screen returns to dark. Volkswagen phone support originally told me that this VIN falls within an impacted range for a known issue. However, the dealership stated that the failure is due to a faulty 5F infotainment control module / chip and quoted approximately $2,500 for the repair as my vehicle was one-month out of warranty. The dealership also stated that the part is on backorder with no known ETA because of the current volume of similar reports. The failure disables the rearview camera display, which creates a safety issue when backing up. Whether the VW vehicles with this 5F infotainment module are experiencing a defect that can disable the rearview camera and related electronic functions due to a faulty 5F chip or a faulty firmware/software update, Volkswagen should be required to issue a safety recall and provide repairs at no cost to the customer given the clearly widespread nature of the defect.

The contact owns a 2022 Volkswagen Tiguan. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the camera image appeared blank. The contact also stated that the vehicle experienced excessive oil consumption, requiring the oil to be changed every 2,000 miles. The vehicle was taken to the dealer, where an oil consumption test was performed. The dealer informed the contact that no issues were found within the parameters of the test. The vehicle was not diagnosed for the rearview camera failure. The manufacturer was made aware of the failure via telephone, and a case was opened. The failure mileage was 55,000.

Ok

I am reporting a serious engine defect on my 2022 Volkswagen Tiguan at approximately 39,500 miles. The vehicle has excessive oil consumption and an oil leak. The authorized dealer diagnosed the problem as requiring full cylinder head replacement. This is a major engine repair at low mileage. I previously told the dealer the vehicle needed oil added between changes. The issue has worsened and now requires a cylinder head. I escalated with dealership management and Volkswagen Customer Care. Volkswagen refuses full coverage and offers only partial goodwill, leaving me to pay a large portion out of pocket despite the low mileage. This issue is widespread on 2022–2023 Tiguan models with the 2.0 TSI EA888 engine. Multiple owners report the same oil consumption and cylinder head replacement. Consumer Reports has documented cylinder head and oil consumption complaints on the 2022 Tiguan. Class action lawsuits allege a defect causing excessive oil consumption. The Canadian Automobile Protection Association has also reported premature valve guide wear leading to cylinder head replacement on 2018–2024 Tiguans. Excessive oil consumption creates a safety risk. Low oil can cause engine damage, stalling, or complete engine failure while driving. A vehicle needing frequent oil top-offs and a major internal repair under 40,000 miles indicates a possible manufacturing defect that Volkswagen has not addressed with a recall. I have also experienced issues with the forward collision warning system, the PCV valve, the infotainment system, and brake vibration when braking. These secondary problems further show reliability concerns, but the cylinder head failure is the most serious and safety-related issue. I request that NHTSA review this complaint with other similar reports and investigate whether a safety-related defect exists in the 2022–2023 Volkswagen Tiguan that requires further action or a recall. Vehicle: 2022 Volkswagen Tiguan Mileage: approximately 39,549 miles

The contact owns a 2022 Volkswagen Tiguan. The contact stated that upon starting the vehicle, an alert flashed indicating that "Travel Assist is no longer available," followed by a loud, persistent chiming noise that continued while driving. The vehicle was taken to an independent certified mechanic. The failure mileage was approximately 75,000.

My 2022 Volkswagen Tiguan repeatedly displays the warning: “Travel Assist Currently Not Available.” When this occurs, the vehicle beeps every few seconds, which is extremely distracting while driving. I have also noticed that when the Travel Assist failure occurs, there is a pulsating feedback/vibration when braking. This condition continues until the “Travel Assist Currently Not Available” warning is resolved. Since I purchased the vehicle (purchased brand new in 2022), this issue has occurred every year. Volkswagen has previously had to replace the steering wheel each time the issue occurred (2 swaps performed in the last two years). The issue is now occurring again for the a third consecutive year, indicating that the underlying problem has not been permanently resolved. I am concerned that this is a recurring safety-related defect that Volkswagen has not adequately addressed. The repeated warning, constant beeping, and unusual braking feedback are distracting and unsafe while operating the vehicle. Volkswagen should identify and permanently correct the underlying cause rather than continuing to replace the steering wheel as a temporary solution. I am requesting that NHTSA investigate this recurring issue and determine whether a broader safety defect exists with the Travel Assist system in Volkswagen vehicles. Note: Video evidence available but files are too large to attach here. Please contact for files

I have only ever serviced this vehicle at VW dealerships, and took the car in for service every 10k miles. The check engine light came on just under 50k miles and it was due to a cracked Leak Detection Pump. I paid for the repair out of pocket. After it was fixed, just a few weeks later the check engine light came back on. When I took the car back to the same dealership, they diagnosed the problem as a cylinder head issue requiring cylinder head replacement and quoted a significant cost to fix. It is not covered under warranty even though I am just barely over the 50k mile mark. There is a common and known, recurring issue with the engine on the 2022 VW Tiguans and it is a shame that there is no recall already issued for this.

My 2022 Volkswagen Tiguan intermittently displays the warning “Travel Assist Currently Not Available” while driving. The warning is accompanied by an audible chime and has occurred repeatedly. The warning indicates that the vehicle’s Travel Assist system is unavailable. I am concerned because Travel Assist is associated with steering and lane-keeping assistance, and the warning occurs while the vehicle is being driven. Volkswagen has issued Technical Service Bulletin 48-23-01 (Transaction No. 2070207) addressing a “Travel Assist currently not available” condition involving the steering wheel hands-on detection system on certain Tiguan vehicles. The problem is intermittent and the vehicle is available for inspection. I am reporting this because the condition continues to occur and I believe it should be documented and evaluated as a potential safety-related defect.

ACC warning lights flash on and off, loud obnoxious beeping triggered at engine start and persists through all speeds.

2022 VW Tiguan, VIN [XXX], 54,953 mi. Infotainment screen went black; because the rearview camera image displays only on that screen, the backup camera is completely inoperative in reverse. Failure is constant. I replaced a blown #20 fuse and attempted a hard restart with no result. XXX, Volkswagen of [XXX] [XXX]: tech found DTC in ECM stating no communication with 5F module (infotainment control unit); VW guided test plan directs replacement of the 5F module. Quoted 501.54. Dealer stated this is a known issue and multiple customers there are waiting on the same backordered part. VW has already recalled 2022 Tiguans for this component and this consequence. Campaign 22V-514 ([XXX]): infotainment memory module defect causing rearview camera image not to display, certified by VW as an FMVSS 111 noncompliance. Campaign 25V-082: 2022-24 Tiguan camera control unit error, same loss of camera display. NHTSA VIN lookup on XXX shows no open recalls; my vehicle was included in neither campaign and no remedy has ever been applied. My vehicle has the identical failure (same model year, platform, component, and loss of rear visibility) as the recalled population. The dealer's statement that multiple customers await the same part indicates the defect population extends beyond the recalled VINs. I request NHTSA evaluate whether the scope of 22V-514 and 25V-082 was underinclusive and whether a recall query or scope expansion is warranted for uncovered 2022 Tiguans. RO and VIN lookup available on request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Travel assist currently unavailable warning goes off frequently in 2022 Volkswagen Tiguan SE-R Line creating a loud repetitive dinging noise which is very distracting and alarming while driving, thus causing a safety issue. This occurs even when not using travel assist features and there is no way for the consumer to disable the travel assist to prevent the warning from occurring. This has been an ongoing issue since purchasing the vehicle in May 2022 and has been reported to the local Volkswagen dealership multiple times with no acknowledgement of the issue or offer to repair while the vehicle was under warranty. I have recently discovered that Volkswagen issued a Technical Service Bulletin for dealerships in May 2023 under (TSB) 2070207/1 (also known as TSB 48-23-01). It is a known issue to Volkswagen and they have failed to issue a recall or properly train their dealerships about the issuance of the Technical Service Bulletin to appropriately repair while covered under warranty.

My vehicle was parked on my worksite and when I can out to check a truck in. I noticed my windows looked tinted and when I went to investigate my vehicle was on fire or smoking badly and I closed the door and call [XXX]. This was a very traumatic experience for me considering I had only purchased the vehicle from the dealership on the 18th and had recently been training one of my kids for driving lessons. While I am grateful that me or my family where not physically injured it is unacceptable that both the manufacturer and dealership knowingly put both me and my family in harms way and I expect to be compensated for this preventable traumatic experience we've endured due to no fault of ours. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EPC light kicks on which is puts your car in limp mode, which is caused by a cylinder head issue. The EPC limits your car acceleration and speed ability, this is extremely dangerous especially on the highway. It’s been a year & Volkswagen is refusing to take responsibility and offer a recall when it’s an ongoing issue with 2021-2022 Volkswagen Tiguans. The cylinder heads have been on back order for a year. This is an issue I believe that needs a nation wide investigation & recall for customers.

I own a 2022 Volkswagen Tiguan that has experienced ongoing excessive oil consumption. At approximately 60,000 miles, the vehicle experienced a much more serious incident. While traveling approximately 75 mph on the interstate, the vehicle began actively spraying engine oil, covering the exterior of the vehicle. A warning light then appeared instructing me to check the engine oil level. I was able to exit the interstate and pull into a gas station. Once parked, the vehicle was leaking an excessive amount of oil onto the concrete underneath it. I contacted the dealership, and they immediately understood the issue because they had seen the same problem occur in other Volkswagen Tiguans. I am concerned that the sudden and substantial loss of engine oil while traveling approximately 75 mph presents a serious safety risk. This type of failure could potentially cause catastrophic engine damage or engine failure at highway speeds, leaving the vehicle disabled in active traffic. I am also concerned about the possibility of oil contacting hot engine components and creating a fire hazard. This incident is especially concerning given the vehicle's prior history of excessive oil consumption and the dealership's statement that they had encountered the same issue in other Volkswagen Tiguans. I am concerned there may be an underlying defect involving the engine or oil system. I am submitting this complaint so NHTSA can document the incident and evaluate whether similar complaints involving 2022 Volkswagen Tiguan vehicles indicate a broader safety-related defect.

Description of Defect: The central MIB3 infotainment touchscreen on my 2022 Volkswagen Tiguan has suffered a complete blackout and is entirely unresponsive. This system has already been repaired and replaced over three once under warranty for infotainment failures over three years ago. The issue has returned, causing a total loss of the backup camera, and safety menus controls. Safety Risk Involved: When the touchscreen fails or goes black, it causes an immediate loss of critical vehicle functions. I lose access to the backup camera display while reversing, and I am entirely unable to adjust vehicle safety assistance menus. This total loss of visibility and vehicle safety controls creates an immediate driving hazard and distraction.

Oil consumption/ needs to replace cylinder head

I got this car in 2024 and it burns through oil. I am constantly replacing the oil and have had to have the seals replaced a couple of times. Every 200 to 300 miles I have to put oil in it. It’s too new of a car for that. I know a lot of other owners have had issues.

Consuming too much oil and only getting worse. Have to add 1 qt of oil around every 400 miles. Worried that all the burning could cause a vehicle fire

My 2022 Volkswagen Tiguan has an ongoing excessive oil consumption problem that began in April 2025 when the low oil warning illuminated. I added approximately one quart of oil and contacted the Volkswagen dealership. The dealership instructed me not to add oil myself if the warning returned and to bring the vehicle in for evaluation. On May 12, 2025, I brought the vehicle to the Volkswagen dealership and an oil consumption test was performed. The problem continued. I returned the vehicle on July 25, 2025, and a second oil consumption test was performed. The dealership subsequently replaced the PCV valve in the engine in an attempt to correct the oil consumption problem. On August 25, 2026, the check oil warning illuminated again, indicating that the problem has continued despite two oil consumption tests and replacement of the PCV valve. The dealership is now requesting that I bring the vehicle back for a third oil consumption test. The vehicle has repeatedly been made available to the Volkswagen dealership for inspection and repair. Each time it is taken in for this problem, the dealership keeps the vehicle for approximately one week, and there has been little communication regarding the status of the vehicle unless I contact the dealership myself. I am concerned that the underlying cause of the excessive oil consumption remains unresolved despite repeated testing and an attempted repair. I am concerned about continued oil loss, potential engine damage or engine failure, and the safety of operating the vehicle while the cause of the oil consumption remains unresolved. The vehicle is available for further inspection.

I'm experiencing a persistent Travel Assistant is not available dash light and warning beep on a repeated basis. I have taken this into the VW dealer and the did a factory reset to address the problem and that did not resolve the issue. There is a know widespread problem with several 2022 models that can be found when searching the problem. VW has issued a Technical Service Bulletin to dealers (TSB 48-23-01) so they are aware of the problem. The warning is very distracting and often chimes multiple times in a row, last experience it went off approximately 20 times in one mile.

According to the report I received from Nucar in Tilton NH, my 5F module for the infotainment system is not working after an OTA update. Navigation, volume, road sign assistance (speed limit signs), bluetooth sound, seat memory, etc .. I had to pay $700 to have them look at the car and they did not fix it. Now My estimate for repair is $1700 ... This car has 68501 miles .. just over 60K - this is not an abuse failure - it is a product failure. There are many reports online indicating multiple model years with this issue. I am not sure what this report will do but I hope it supports fixing these expensive cars which break before you can pay them off.

For multiple weeks, my vehicle's Travel Assist/driver-assistance system has repeatedly malfunctioned. The problem began after the vehicle was returned to me by the dealership following service related to an ongoing oil-consumption issue. Since receiving the vehicle back, the "Travel Assist currently not available" warning and associated warning indicators activate repeatedly during virtually every drive. The warning is accompanied by an audible alert/beeping and may occur multiple times during a single trip. The repeated alerts are distracting while driving and create a safety concern. The warnings occur even when I am not actively using Travel Assist or the driver-assistance system. They have occurred while the vehicle is completely stopped as well as while I am driving normally within my lane without crossing the lane markings. The system appears to activate warnings unpredictably and without any corresponding action by the driver. Because this involves a driver-assistance/safety system, I am concerned that the system may not function properly or be available when it is actually needed. The unpredictable and repeated audible warnings also divert the driver's attention from the roadway. This malfunction has continued consistently for several weeks across multiple trips. I have photographs documenting the Travel Assist warning and warning indicators displayed on the instrument cluster under different driving conditions and at different vehicle mileages. The vehicle is available for inspection upon request.

Phantom braking, 2nd time in last 3 months

2022 VW Tiguan SE had PCV (positive crankshaft ventilation) also known as air-oil separator failed just outside of warranty creating a pressure cooker like effect in the engine which caused several seals and hoses, (such as the upper/front timing cover gaskets, rear main seal, and valve stem seals) to fail. The oil pan gasket was also destroyed. Although I was fortunate enough to be able to drive from my house around the corner to my local mechanic, this could have become a dangerous scenario considering most of my driving is done on busy freeways -- this could have caused severe oil slicking, sudden loss of power, and/or total engine failure. All of which could have resulted in a fatal, multi-vehicle accident. This appears to be a relatively common incident involving this particular year and model according to a New Jersey federal case ([XXX] et al v. Volkswagen [XXX] et al.), and several other complaints found. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? During a multipoint inspection that was earlier than advised due to multiple dashboard lights engaging, we were told that our car has an oil leak due from the timing covers and lower pan seal. They removed the oil separator and found value stem seals to be out towards the exhaust side creating an oil leak that stemmed from blown timing covers and the lower oil pan seal being the cause of the leak. The oil separator was noted as failed. This car has been brought in for every inspection and continued to have lights on post inspection that we were told regularly that they forgot just to turn off the lights but that the oil had been changed. In fact, our next oil change wasn't due until February 2027. How was your safety or the safety of others put at risk? Our safety has been put at risk driving a car with a substantial oil leak and faulty components that only seem found after we are 8,000 over the warranty. In searching the internet, this oil valve and leak situation is common in 2022 Tiguans enough so that there are multiple threads and articles about it. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer confirmed that this is an ongoing issue with these cars and that Volkwagen may be looking into doing a rebate for repairs. That doesn't fix the issue with the safety of the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? We will be checking in with our insurance provider as well as an independent service center after dealing with Heritage Volkswagen Group due to our warranty. That warranty obviously provided us nothing for its cost or coverage. The lights were present and always brought in to be checked at the dealer we bought the car from. Again, we were always told that the lights didn't mean anything and they were left on after service accidentally

The infotainment MIB3 system failed. Infotainment screen is completely black and non functional. This has put my family at risk because I can’t see my backup camera and have very limited visibility through rear view mirror when backing up. I also lost safety features such as rear cross traffic warning, rear auto braking, ability to see pedestrians or vehicles when backing up, and the emergency cell call system. My car also no longer can access navigation or CarPlay which makes navigation dangerous on my small phone. Failure of MIB3 infotainment brain was confirmed by VW dealer. Car is under factory warranty but part is backordered with no ETA so I’m forced to drive an unsafe car. Was denied a loaner vehicle. This failure happened 1 day after overhead console spontaneously broke and fell down from headliner. Error lights now persist on the dashboard.

The vehicle logged code P0491 due to a clogged cylinder head internal port at 28,000 miles (26,000 at the time vehicle was inspected.) Volkswagen's official repair protocol requires a complete engine cylinder head replacement. The vehicle's onboard computer has disabled the factory-installed remote start system as a result of this engine fault.

Travel Assist Not Available warning chime several times while driving. This has been back to the dealer 3 or more times, steering wheel replaced, software updates and still this along with screen blackouts, steering wheel heater coming on without prompting, audio failure, backup camera not always functioning. It is very distracting to all drivers with constant chimes and warning lights flashing across all screens.

The overhead console suddenly dropped into the passenger compartment, making the vehicle dangerous to drive: the rear view mirror view was completely blocked and the now swinging console can hit the driver's face while driving. To avoid being hit, the driver has to hold the console up with one hand while driving with only one hand. The cause appears to be the failure of multiple plastic clips holding the overhead console in place. While this appears to be a known issue with VW, they have not recalled all of the affected vehicles.

We have had the steering wheel replaced twice in this vehicle since purchasing it brand new. This is not the 3rd steering wheel in the truck. From what we can tell this is extremely common with this VW. There is an issue with the wheel ring that causes the circuitry to "freak" out and cause the lane assist system/warning to come on/off repeatedly on the dash. It happens when you turn the wheel and flashes on the screen/auditable alerts multiple times. It is unsafe to drive as the warning happens for no rhyme or reason. Causing malfunction to the lane assist feature and is extremely distracting for the driver. Yes, the dealer has been able to replicate the issue. They have successfully replaced the steering wheel twice no (under warranty) There were no warnings prior to the issue happening. At which point the waring lights and audible alerts starting happening. This is clearly a recall issue for VW. Our concern is we are now on the 3rd steering wheel in a vehicle we bought brand new and it is now out of warranty. After the first wheel replacement there were no issues for approx. 1 year, then it happened again. There is a part that is degrading within the wheel and causing this to happen.

The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle was consuming an excessive amount of engine oil. The oil light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the cylinder head needed to be replaced. The vehicle was not repaired because parts were on back order. The manufacturer was contacted, and the contact was referred to the service and the general manufacturer. The manager informed the contact to continue driving the vehicle and to continue to take it in for the oil to be topped off. The failure mileage was approximately 30,000.

Oil warning light was on while driving on a highway. My vehicle was losing engine oil. I just had an oil change recently. Current odometer is at 25000 miles.

The vehicle intermittently fails to accelerate normally from a stop, especially in hot weather and when the A/C is running. When pressing the accelerator, the vehicle can hesitate for an extended period before moving. In a recent incident recorded on video (reference attachment), I pressed the accelerator and the vehicle failed to respond normally for more than 10 seconds, requiring me to pull over. This creates a serious safety risk when entering intersections, making U-turns, crossing traffic, or pulling into traffic, because the vehicle does not respond when acceleration is needed. The issue is intermittent and more frequent and severe during summer temperatures, when the AC is running continuously. The concern has been reported to the Volkswagen dealer multiple times. Dealer repair attempts were made in 2025, but the issue still exists. An independent mechanic also inspected/tested the vehicle and confirmed there is an issue, but advised that it likely requires Volkswagen-specific diagnosis, software, adaptation, or calibration. No consistent warning light appears before the hesitation occurs. The vehicle is available for inspection upon request. I have video evidence showing the delayed acceleration condition.

I have a 2022 Tiguan 2.0L gas engine with a 10yr 120k mile Volkswagen warranty and all previous maintenance and services performed by the Volkswagen dealer. Just over 40k miles and a check engine light comes on so I go to the dealer. The oil separator, an emissions device, failed and needs to be replaced with the oil pan and timing chain cover. This separator is not noted anywhere on the manufacturer service schedule but based on talking to the dealership and my own research its is a known issue failing frequently over the last 5-6 years with Volkswagen redesigning parts several times in failed attempts to correct the issue but, to date, they have not issued a recall. As such, owners are having to pay significant repair bills as Volkswagen refuses to repair this under emission control or extended warranty coverage.

Keyless system warning continuously goes off. Lane assist continually is unavailable Start stop system continually unavailable Dealership has serviced the vehicle and warning indicators continue to go off.

I am submitting this complaint regarding my Volkswagen vehicle because it has experienced two recurring defects during the warranty period that remain unresolved despite repeated repair attempts by the dealership. Issue 1 – Excessive Oil Consumption The vehicle has had a persistent excessive oil consumption problem since the warranty period. The dealership has attempted to repair this defect six times, including replacing an engine valve, but the issue continues. The vehicle still consumes excessive oil, requiring frequent monitoring and topping off. This creates a serious safety concern because low engine oil can result in engine damage, sudden loss of engine power, engine seizure, or an increased risk of fire while driving. Issue 2 – Electrical System Failure The vehicle has also experienced ongoing electrical problems involving the keyless entry system, repeated 12V Battery Low warnings, inoperative interior lights, and loss of connectivity with the Volkswagen mobile app. These problems have persisted despite nine repair attempts by the dealership and remain unresolved. The vehicle has spent a significant amount of time at the dealership throughout 2025 and 2026 for these recurring defects. The repeated electrical failures raise significant safety concerns. The keyless entry system can fail to unlock or recognize the key, the low 12V battery warnings indicate an unresolved electrical issue, and the loss of interior lighting reduces visibility inside the vehicle. The repeated failures also raise concerns about the reliability of other critical electrical systems and the possibility of the vehicle failing to start or operating unpredictably. Despite six repair attempts for excessive oil consumption and nine for electrical defects, Volkswagen has been unable to permanently fix these issues. I request NHTSA investigate whether these recurring failures indicate a broader safety defect requiring corrective action. Currently car is back to dealership for repair again

My travel assist warning light and warning bell randomly goes on. Sometimes it does it a couple times, most times it continues nonstop. I have warranty left and the dealer has charged me twice to diagnose it only to say there's nothing wrong. They claim unless it is doing it when i come in, there is nothing they can do. I find it hard to belive that this doesn't log in the computer. This becomes terribly distracting while driving as I look down every single time to read the warning in case it is something different. I showed the dealer a 3 minute video of it happening. I tried to traded the car for a different brand and it did it to the people inspecting the car.

This is a very common issue with the car and everytime I touch the steering wheel it says “travel assist not available”. But when it notify that message it makes a very loud noise. It is very distracting because everytime I move my hands or grab the wheel it will keep making the loud noise making it very hard to focus. This is a problem that Volkswagen knows about and wants the customer to pay over $1000 out of pocket to replace the whole steering wheel. There is no user error or way for the drive to cause this it is a faulty sensor in the wheel. In the end its makes it very hard to drive and focus when everytime I move my hand on my wheel the car makes a loud ringing noise

In February 2026, my windshield was replaced by a third-party glass company after a crack. Shortly after, my vehicle’s driver assistance system began activating falsely — beeping, displaying warnings, and on a few occasions attempting to auto-correct the steering wheel while my hands were already on it. The ‘hands on wheel’ warning has displayed while I was actively holding the wheel. The glass company has serviced the vehicle four times since, including replacing the camera bracket, resetting the windshield seal, and installing a full OEM windshield and bracket as recently as June 15, 2026. Camera recalibration has passed successfully each time. Despite this, the false activations have continued and worsened. On June 17, 2026, the system activated approximately 25 times during a single commute of about 30 minutes, including while braking and during slow-speed maneuvers such as parking. The vehicle’s steering wheel was replaced in January 2025 under a manufacturer Technical Service Bulletin for an unrelated known defect and functioned without issue for over a year before this began. I am scheduling a dealership appointment to diagnose the cause. This is a safety concern because the system unpredictably intervenes with steering input and produces frequent distracting false alerts while driving

Lane Assistance Warning comes on repeatedly for no apparent reason. It is very distracting and dangerous as it makes a loud noise and flashes on the dashboard. The dealership has replaced the steering wheel to rectify the issue, but it has begun happening again and is no longer covered under the warranty. There seems to be no fix or answer from VW other than replacing the wheel again. Which has only been a temporary fix.

At around 60,000 miles my infotainment system started acting strange. The backup camera wouldn’t engage intermittently. After doing that for a couple months, it stopped working completely and is just a black screen. Several times randomly it has come on briefly to display the Welcome to VW message but will do nothing more than that. I have no back up display.

Out of the blue, the Travel Assist warning will start ringing. Sometimes it does it once, other times it can go nonstop for 10 minutes. It happens randomly and I can't make it come on. It has become a terrible distraction while I am driving. The dealer claims unless they observe it, they won't repair it under warranty. There is a TSB describing exactly what my car is doing. While I was on the phone with customer care it started doing it and the other person could hear it. His reply was to keep letting the dealer drive it until it happens to them. They have done this twice already and charged me both times. I'm afraid of the distraction while I'm driving. I even have video of it happening but they say it isn't enough.

My backup camera stopped functioning not too long after the warranty was expired. It began by not coming on sometimes and then it went completely out. The entire unit is no longer functioning which prevents me from being able to use my backup camera and that is a safety issue.

Oil Change and Check Engine Light continuously appear. Have gotten oil changes during the prescribed timings and still after being within the timeframe of the oil change the sensor appears. The car has stalled while driving due to this and have on multiple occasions have had to buy oil to add to the vehicle even after getting a oil change at a dealership.

My 2022 Volkswagen Tiguan (VIN: [XXX] ) is experiencing excessive engine oil consumption. The vehicle requires oil replenishment every less than 1,000 miles, which is far beyond what any reasonable consumer would expect from a properly functioning engine. I reported this issue to the Volkswagen dealership while the vehicle was still under the manufacturer’s warranty. The dealership stated that this level of oil consumption is “normal” and only added oil without performing any diagnostic testing or repairs. No repair order documenting a defect was issued, and no corrective action was taken. This problem is consistent with the known defect in the EA888 2.0L TSI engine, specifically the defective piston rings that fail to create a proper seal, allowing oil to leak into the combustion chamber and burn off during operation. A class action lawsuit has been filed against Volkswagen regarding this exact defect in 2022–2023 Tiguan models. The excessive oil consumption poses a serious safety risk. If oil levels drop critically low without warning, the engine could suffer catastrophic failure, stall unexpectedly, or overheat while driving — all of which significantly increase the risk of a crash. Despite this being a warranty-covered vehicle and a known manufacturing defect, Volkswagen and its authorized dealership have refused to repair the issue or acknowledge it as a defect. I am requesting that NHTSA open a formal investigation into this matter and consider a safety recall for all affected 2022–2023 Volkswagen Tiguan vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)