Volkswagen Passat 2012 — Problemas relatados

I received a recall for the airbag. No lights were on in my car, so I brought in in for the service. I picked up my car, it seemed ok. I went to the gym. When I restarted my car every single light was on on the dashboard. When I brought it back to the dealer they said "oh its the ABS module they just go" and they are expensive to replace. I think they broke the module when they did the airbag. They offered to get me a rebuilt one, so I had it put in. Now when it rains my tires are spinning even though the tread is like new. I have to bring it in tomorrow it's probably something with the module again.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags). The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, but the dealer refused to perform the repair until the contact paid for a diagnostic test for an internal communication error code. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 185,000.

Car accident and all left side airbags deployed but not the drivers airbag which we had the recall repaired on.

I own a 2012 Volkswagen Passat [VIN [XXX] ] with approximately 1315xx miles. On December 17, 2025, I took the car to Rockwall County Volkswagen for three recalls. The car was running and was driven 9.5 miles to the dealership under its own power. I left the engine running when I left the it with the service advisor. When I returned to retrieve the car the following day, the service advisor informed me the car would not start. Their explanation shifted within the same conversation — first that someone had shut it off and it would not crank, then that it would crank but would not start. They claimed they had to pushed it into the service bay, replaced the airbag, and "code the computer for the clock-spring." The dealer refused to repair the no-start condition that occurred in their custody. I towed the car home at my own expense - $161. I performed my own diagnostic work using VW scan tools. The vehicle exhibited a textbook immobilizer or component protection rejection pattern: it would crank, start briefly for 1–2 seconds, then shut off, with three instrument cluster chimes and the coolant fan activating. The scan tool could not communicate with all vehicle modules, consistent with a failed module programming. After contacting the dealer's service manager, I towed the car back to the dealership [$64]. The dealer kept it from December 2025 through April 7, 2026 — approximately four months. During this time, they replaced the battery (charging me) and replaced the engine control module with a used unit they sourced and reprogrammed (charging me a total of $804.38). On April 7, 2026, I drove the car home. The vehicle was driven less than 35 miles after pickup before failing again. On April 27, 2026, my daughter — who had just undergone a serious medical procedure — was driving the car home and was stranded on the side of the road in 90+ degree Texas heat when the car suddenly stopped running with no warning or indication of impending failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The tire size is 235/45r18 and the tread is coming off, we just noticed it and there has not been any accident nor incident

Sunroof shattered without warning

We would have been in a life threating situation (very cold) if we would have not walked down highway to get internet service to look up the issue. What happened. We drove up from Phoenix to the mountains in Arizona. When starting the car after a stop (to look at a heard of Elk in a pasture) the car would not start. It would briefly start for a second then die. The dash lit up with many errors. We were stranded with no cell phone service with night approaching. We walked down the road and got cell service again and called family. Found out from online video while waiting for family to arrive you could disconnect the battery and reconnect to get the car started. We did this and it worked but engine light still was on. Car would not start again next morning and dash lit up. We would have been in a really bad situation (very cold) if we would have not walked down highway to get internet service to look up the issue. More internet research shows thousands of people have this problem.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bags warning lights were illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (AIR BAGS); however, the part to do the recall repair was not yet available. The air bag warning light illuminated and remained illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I received a a notice of recall from Volkswagen for my airbag. In my 2012 Passat. I made an appointment with AutoNation Mall of Georgia Volkswagen service department for repair. I brought my car in on my appointment date and was informed upon my arrival that there is a back order of these airbags. Their recall says that the airbag May deploy at any time due to temperature and or humidity changes. I was not given a solution for repair, just told" the tariffs have impacted the arrival of the airbags for this recall. " This is not the first time this has happened to my vehicle. I've even had to pay out of pocket to get the airbag replaced because Volkswagen did not have the part in stock. At this point I'm frustrated and feel that my safety is being put at risk.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS). The dealer was contacted; however, the contact was informed that parts were available for the recall repair. The vehicle was not repaired. The manufacturer was contacted about parts not being made available. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2012 Volkswagen Passat. The contact stated that soon after an unknown air bag recall repair was performed on the vehicle, the air bag warning light illuminated intermittently. The dealer was notified of the failure and provided a fee for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I noticed a fuel smell in the cabin area that continued to get worse. After pulling the back seat I was able to visually see the fuel pump that had lots of micro cracks which was causing a fuel leak. The leak was very dangerous and caused major foam damage to my rear seat and was a major hazard had anything caused an ignition in the cabin, it certainly would have burned the vehicle. I saved the fuel pumped after having a local shop replace it.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure. The contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 70,000. VIN tool confirms parts not available.

I have contacted VW repeatedly to have recall service and I have been advised that no parts, due to tariffs..even prior to tariffs.. I can’t inspect my car and my registration will be suspended.. I am also concerned about my safety..

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (Air Bags); however, the part to do the recall repair was unavailable, and was on national backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was on a national back order. The contact had not experienced a failure. Parts distribution disconnect.

Hello, I received a letter in the mail in December about safety recall 69E6 Driver Frontal Airbag Inflator. I contacted two separate VW dealers since then and both said they would get back to me and now we are almost in June and it is my family's main transportation vehicle and I have two babies under [XXX] and with the temperatures rising more and more it's extremely stressful when my wife and daughters are in the car with me. If we can please resolve this problem as soon as possible I would be so grateful. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

Received Important Safety Recall letter dated December 2024 from VW. NHTSA: 24V834. Safety Recall 69EG. Today is May 16th, 2025. Dealers have no parts, BUT this is a safety recall. How can this be remedy asap, before accidents occurs? No ETA as to when parts are available according to 2 dealership I've contacted. Thank you for your help.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. After contacting other dealers in the area, the contact was informed that parts were not available for the recall repair. Parts distribution disconnect.

I've repeatedly tried to contact manufacturers about this recall in which they state they will call back and never due , i feel this is a immediate problem and should be fixed due to it may cause harm or death

I have recall on my vehicle for driver frontal airbag. I contactes both my local dealerships and VW USA. I have been told that the part needed in on backorder and they have no ETA for availablity. I feel extremely unsafe driving a car with malfunctioned driver airbag which may explode any time and cause fatal injuries. I asked VW to provide me a loaner or to reimburse me for rental but they didn’t accept.

The manufacturer and their authorized dealer have been unable to fix this for me. VW Customer Care has no answers, and my local dealer (Southpoint Volkswagon) will not have the parts until May. Basically everyone is saying there's nothing to do but wait, while there's a part of my car that could explode causing injury or death.

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The fuel pump design to last the life of the vehicle exploded this is a 10k fix they ( extended the warranty to 120000 miles instead of replacing the bad pumps im at 1290000 miles i don’t understand how this is acceptable given the amount of issues and occurrences the fuel pump has exploded

The contact owns a 2012 Volkswagen Passat. The contact that the air bag warning light was illuminated, and the vehicle was taken to the dealer, where the clock spring was replaced under NHTSA Campaign Number: 15V483000 (Air Bags) in 2022; however, the failure recurred. The contact stated that the air bag warning light was illuminated while driving. Additionally, the steering wheel made an abnormal click sound, and the horn was inoperable. The dealer was notified of the failure and charged a diagnostic testing fee. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 145,000.

Stop on middle of the freeway twice and one on the road. Be replace the hoof 24 months ago now again dealer claim need to change the whole fuel system it’s 2012 Passat to modification done 2017. For another 6900 dollars this consumer ripoff by be. Car now is in the dealer. It’s dirito brothers volkswagon. 2020 n main st Walnut Creek. Scary to stop on [XXX] with this at night with a dog onboard. Very confused vw customer who 2 other vw. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Volkswagen Passat 2012 Passat key won't go into ignition - Trying to fit my key into ignition will not go in and or Turn [XXX] [XXX] Removing the plastic steering wheel shroud, (T25 x3) then remove VW ignition switch, Black plastic piece under spring pressure needs to come out, this piece is the piece that pushes the white plastic piece infront of the key. When this is removed, re-assemble. This same problem plagued my wife’s car, and me as I was dispatched to rescue her. There is a chance replacing all of this with new might fix the issue but removing the un-needed part accomplishes the same end goal, reliability for no cost, and no spray into ignition. [XXX]  Volkswagen ignition switch repair and diasssembly See [XXX] for full details. Volkswagen ignition switch repa... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Any time it rains and the car goes through a deeper than surface level puddle/wet area where the nose of the car has to dip down (think by railroad tracks, high water retention areas with lack of drainage, etc) as soon as the car dips down into the water, the steering wheel will lock up and I am unable to turn. It's severely dangerous as there is no give at all to the wheel as it is solidly locked and if you happen to be taking a curve or changing lanes etc, you will not be able to turn the car. My husband and myself have narrowly escaped severe car accidents as this is random and there is nothing you can do except try to force the wheel to turn. When I say the wheel is locked, it's a good 15-20 seconds of desperation trying to turn the wheel before it finally unlocks and I am able to correct the direction of the car. Living in FL with high rainfall chances, including sporadic downpours that unfortunately leave situations like this to occur often, it is a severe safety risk for myself and for other drivers. I have been lucky so far that when this has occurred I have been able to eventually correct the steering, however there have been several severe near misses that are completely out of my control. Please help find a solution, as there doesn't seem to be a fix for this anywhere that I've looked. I do not want to spend money I don't have taking it from dealership to dealership for them to be just as stumped as we are. I have two young kids and not only do I not feel safe letting them in the car, I seriously dread any time it rains because of this issue. I'm not talking about driving through deep bodies of water, but normal rainy weather situations on everyday roads that are otherwise uneventful. Unfortunately I am in an area where water seems to gather quite a bit on the everyday roads I need for work and this situation is truly unavoidable. I put one date below as when it occurred, but it has happened several times in the last week alone due to heavy rains

The contact owns a 2012 Volkswagen Passat. The contact stated that while turning the steering wheel in either direction, there was a clicking sound was coming from the steering column. Additionally, while operating the vehicle, the air bag warning light remained illuminated, with the cruise control feature inoperable. The vehicle was taken to the local dealer who diagnosed that the clockspring was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the failure was repaired on two previous occasions. The manufacturer was not yet notified of the failure. The failure mileage was 120,000.

The electrical system failed. It has been to numerous mechanics many refusing to do the work. The car cuts off while driving randomly. When ignition is turned off and then turned back on car starts again. No light on dash alternator ecu fuel pump fuses all replaced in effort to try to find the issue with no avail. Car cuts off in mid traffic and then stalls .This is life threatening and should be addressed . No mechanic wants to work on this particular year and model car. Car has been inspected by Volkswagen dealer. No warning lights sounds or dashboard notifications.

The contact owns a 2012 Volkswagen Passat. The contact stated while driving approximately 40 MPH, the vehicle stalled and lost motive power with the battery warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was then towed to a local dealer who informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.

My airbag light is on. Had a test done and it also indicated airbag problem. My car was supposedly repaired of this defect some time ago, but here we are. Also when entering my VIN for any recall; it lists defective light. Previous work done by Audi/VW of Jackson, Ms. On 12/9/22 the airbag indicator light and service light is on.

Bought in July and had 38461 miles and only put 3000 miles since bought. Driving down the road and it started raining and had 2” of water in my drivers side floor board. Took to jack Morris auto glass and they looked at it and said the pan on the driver’s side of the sunroof was cracked. He told me that driving it was risky as it could catch fire and cause electrical issues. Please advise.

The contact owns a 2012 Volkswagen Passat. The contact stated that the vehicle was leaking an unknown fluid underneath the vehicle. The vehicle was taken to the dealer, and the contact was informed that the vacuum pump, oil pan, and the gaskets needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to contact the NHTSA Hotline to file a complaint. The failure mileage was 193,211.

Clock spring was replaced then went out again. Daughter now has a car with no air bag, no horn and none of the electrical working on staring wheel. We are told it will take 6 months for the part, but reading online seeing people waiting over 10 months now for the part. Dealer has no solution and says VW needs to take care of it.

My car has had previous airbag recalls and on 09/07/22 the airbag error is now populating on my dash and is tripping up other lights on dash. I believe the same airbag issue is reoccurring again and needs immediate attention to ensure drivers lives are safe and protected.

Error airbag message