Volkswagen ID.4 Pro 2022 — Reported problems

Vehicle Information: Year / Make / Model: 2022 Volkswagen ID.4 VIN: [XXX] Current Mileage: ~58,000 miles Affected Component(s): Electrical System, Power Steering, Structure: Door Assembly (NHTSA Recall 24V-651 / VW Recall 57J9) Incident Description: Immediately following a car wash, the vehicle suffered a catastrophic electrical and CAN bus network failure. A cascade of sensor and system failure warnings illuminated on the dashboard, total loss of power steering occurred, and the vehicle entered a restricted limp mode limiting speed to under 1 mph, rendering the vehicle completely inoperable. This issue is identical to the safety defect described in NHTSA Campaign 24V-651 (VW Recall 57J9), wherein water intrudes past exterior door handle seals and shorts out the vehicle's electronic control network. Door handles became inoperable. Safety Hazard: Sudden, complete loss of power steering and propulsion creates an immediate crash hazard and leaves vehicle occupants stranded in potentially dangerous locations without critical vehicle control functions. Dealer / Manufacturer Refusal to Repair: Upon delivering the vehicle to an authorized Volkswagen dealership, both dealership staff and Volkswagen of America refused to perform the recall repair or waive diagnostic fees. They claimed the recall remedy had already been performed over 12 months prior and argued that any warranty on the recall repair had lapsed. Volkswagen corporate is actively refusing to remedy an unresolved, recurring federal safety defect that renders the vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A center brake light module burned up, contaminating the passenger compartment with toxic fumes and making the vehicle undriveable. The fumes caused burning throat, headache, and nausea with potential worse long-term health implications. Volkswagen replaced the faulty unit but has refused to mitigate the toxic fumes or replace the vehicle under warranty. A web search indicated this isn't an isolated problem with at least this vehicle model and year.

PRIMARY SAFETY DEFECT — SUDDEN STOP IN ACTIVE TRAFFIC: The vehicle suffers from severe, uncommanded electrical/drive-system shutdowns. While driving in live traffic, the ID.4 panics, flashes error alerts on the display, and abruptly stops within seconds. This sudden, violent stopping in active lanes creates an extreme safety hazard, leaving the EV dead in traffic with no warning and creating an immediate, severe risk of high-speed rear-end collisions, loss of control, and serious occupant injury. SECONDARY SAFETY DEFECT — ELECTRICAL & CHARGING SYSTEM FAILURE: Immediately upon picking up the EV post-warranty service on Aug 31, 2026, the dash displayed persistent error messages: "Your Charging Socket is not working." A VW Master Tech/Engineer at the dealership evaluated the vehicle, witnessed the failure, and explicitly warned that driving long distances poses a severe risk of complete vehicle disablement and becoming stranded on public roads due to total charging failure.REPAIR HISTORY & DAYS OUT OF SERVICE (OOS): The safety issues first occurred around Feb 2025 (towed to dealer). Since then, I returned the EV to the authorized dealer (Jim Ellis VW Kennesaw) at least 5 separate times for the same unresolved flaws. The vehicle has been OOS for warranty repairs for over 90 cumulative days, including 60 continuous days during the last visit. Dealer diagnostic logs confirm central control unit (CCU) replacements and extensive electrical repairs, yet the hazardous conditions remain uncorrected. MANUFACTURER RESPONSE: VW Group of America acknowledged this history under cases 07530936, 07526164, 07386099, 07334984, and 07709898. VW offered a 4.5k cash settlement, which I rejected as insufficient to address the extreme safety risks. VW has since refused a repurchase, ended negotiations, and closed the case without resolving the defect. This EV is dangerous and unroadworthy. My family and I have lost all confidence in this car.

This July (2026) I found the power steering to fail on two separate hot days, a similar issue also occurred in July of 2025. Using an OBDII reader it appears that it may have been related to a torque sensor.

The issues I am having are exactly the ones that were subject to an earlier recall. NHTSA: 24V344 and Volkswagen 919A. From the text of that recall: "Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer inforation or loss of rearview camera image. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility." Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash." These symptoms are recurring in my vehicle and I have video documentation. Volkswagen is refusing to deal with me because "their diagnostic tools do not show any error message."

Component/System: Electrical system / electric drive control system. Available for inspection upon request. What happened: On XXX at approximately 5:45 PM, shortly after departing, the vehicle displayed error and warning messages, entered neutral, and would not engage Drive or Regenerative Brake mode. The vehicle remained inoperable in this condition for approximately one hour at approximately [XXX] . The vehicle recovered without mechanical intervention. This is the second occurrence of this failure mode. Safety risk: Loss of propulsion in active traffic created an immediate collision risk to the vehicle occupants and surrounding motorists. The vehicle was unable to move under its own power for approximately one hour. Dealer/manufacturer confirmation: The failure was reported to Deel Volkswagen, Miami, FL. The vehicle was subsequently brought in for service on XXX, currently under active diagnostic evaluation at Deel Volkswagen for this and a third occurrence of the same failure mode. Other inspections: UNKNOWN. Prior warning lamps or symptoms: Error and warning messages appeared on the vehicle display immediately prior to loss of drive mode. This failure mode had previously occurred on XXX at approximately [XXX] under materially identical circumstances. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component/System: Electrical system / electric drive control system. Available for inspection upon request. What happened: On XXX at approximately 3:43 PM, shortly after departing, the vehicle displayed electrical system warning and error messages, entered neutral, and would not engage Drive or Regenerative Brake mode. The vehicle remained inoperable in this condition for approximately one hour at approximately [XXX] . The vehicle recovered without mechanical intervention. Safety risk: Loss of propulsion in active traffic created an immediate collision risk to the vehicle occupants and surrounding motorists. The vehicle was unable to move under its own power for approximately one hour. Dealer/manufacturer confirmation: The failure was reported to Deel Volkswagen, Miami, FL. A related drive error service visit occurred on XXX at the same dealership. The vehicle is currently in service at Deel Volkswagen as of XXX for diagnosis of recurring power loss events. Dealer has confirmed the vehicle is under active diagnostic evaluation. Other inspections: UNKNOWN. Prior warning lamps or symptoms: Warning and error messages appeared on the vehicle display immediately prior to the loss of drive mode. History of prior software campaigns (97HB, OTA 3.2.12, OUE7 3.8.11) and Recall 919A (instrument panel display malfunction) suggest a recurring underlying electrical/software fault. A drive error warning was documented at a XXX dealer service visit prior to this event. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What happened: On XXX at approximately 6:49 PM, shortly after departing, the vehicle displayed error and warning messages, entered neutral, and would not engage Drive or Regenerative Brake mode. The vehicle remained inoperable in this condition for approximately one hour near the intersection at approximately [XXX] , during rush hour traffic. The vehicle recovered without mechanical intervention. This is the third occurrence of this failure mode within approximately 90 days. Safety risk: Loss of propulsion at or near a major intersection during rush hour traffic created a severe collision risk to vehicle occupants and surrounding motorists. The vehicle was unable to move under its own power for approximately one hour in high-density traffic conditions. Dealer/manufacturer confirmation: The vehicle was brought to Deel Volkswagen, Miami, FL on XXX and is currently under active diagnostic evaluation. This is the third reported occurrence of the same failure mode. A related drive error was previously documented at a XXX dealer service visit. Other inspections: UNKNOWN. Prior warning lamps or symptoms: Error and warning messages appeared on the vehicle display immediately prior to loss of drive mode. Identical failure modes were previously documented on 02/23/2026 and 05/11/2026. The vehicle has a history of repeated software campaigns and recalls including 97HB, 919A, 57J5, and 57J9 suggesting a pattern of unresolved electrical and software nonconformities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 5 separate occasions the vehicle locked up the brakes while at highway speeds. Nothing around to trigger any systems

I brought my car to the Volkswagen garage because there was a problem with the software, mainly the GPS was off. The location shown was 1 mile away. After 10 days in the garage, I asked if I could take it back and the case remained open because the problem was not resolved. I was pulling back my car in front of the house to unload groceries and it did not stop, damaged the garage door. Several people complained about this problem on the web, when the car is in reverse, and it seems that a software update can fix it.

At 43k miles, 90F outside temps, battery SOC at 20%, charged the car at a fast charger getting 140kw. Daytime Running Lights, DRL, were on. After the charging session was over at 80%, the driver's side DRL went and stayed dim. Dealership replaced the entire headlight under warranty. At 77k miles, 94F outside temps, battery SOC at 20%, using a fast charger and getting 145kw with DRL left on. After the charging session was over at 80%, the passenger's DRL went and stayed dim. I normally turn off the DRL and forgot this one time.

The front wheel assembly detached from the vehicle while I was driving. The vehicle is a Volkswagen ID.4 currently under lease. Prior to the incident, the vehicle had multiple wheel alignment services performed by an authorized Volkswagen dealership on May 24, 2025 and August 11, 2025. After the wheel detached on February 1st, 2026, the vehicle was towed and repaired by an independent repair shop. The vehicle and repaired wheel assembly may still be available for inspection if requested. The wheel detached while the vehicle was traveling on a public street, which caused an immediate loss of control and created a serious risk of collision and injury to myself and other road users. The vehicle could not be driven and required a tow. A police officer assisted at the scene in arranging a tow truck because the vehicle was immobilized.

My 2022 VW ID.4 Pro S has experienced a total failure of the GPS and telematics system (J949 module), causing a dangerous 'GPS Drift' where the vehicle reports its location miles away from its actual position. This creates two severe safety hazards: Automated System Malfunction: The Travel Assist and Dynamic Road Sign systems are receiving conflicting data. The camera correctly identifies a speed limit (e.g., 40 mph), but the faulty GPS overrides it with incorrect map data (e.g., 25 mph). This causes the vehicle to unexpectedly and dangerously decelerate while in active traffic. Emergency Service Failure: The eCall (Emergency Call) system is reporting the wrong location. In the event of a serious crash, emergency responders would be directed to a location miles away from the actual accident site. My dealer provided written documentation (attached) stating there is 'NO FIX' currently for 2021-2023 models, as they are hardware-locked to a failing Verizon-based data protocol that VW has not patched. The manufacturer has acknowledged the defect but offers no remedy for this safety-critical system.

Electrical gremlins present at time of purchase (3/14/2025). Entered service and repair on 3/17/2025 and remained for 30-45 days. Upon coming to retrieve vehicle electrical malfunctions still present upon entering vehicle in the service bay, alerted advisor. Car was checked back into service immediately and remained for 60-90 days. Between March and December I have had continuous electrical gremlins present from Dashboard and display malfunction, interior lights malfunction, trunk/doors/locks/windows malfunction to no end and no repair in sight. This specific vehicle is a lemon and riddled with irreparable electrical gremlins, it has cost me significant income loss and loss of faith in the reliability of Volkswagen brand that I love so much.

On [XXX], my 2022 Volkswagen I.D. 4 burst into flames and exploded while it was parked in my apartment complex parking structure ([XXX] ). My car was completely engulfed in flames, nearby cars as well as the parking structure experienced heat damage. My life and others were put in danger because even though my car was electric, it was parked in a resident garage near other cars who are gas operated, which could have caused an even more catastrophic damage if the fire would've spread more. Dallas Fire Department was present, and a fire report was conducted (Incident number #[XXX]). As of today, the vehicle has only been inspected by the Dallas Fire department, as well as a virtual video meeting with my insurance agent from Allstate. Before the incident the car charged normally, was operating normally and there was no indication or warning signs to indicate that there were any issues that would have caused this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Subject: Request for Investigation and Recall – Door Handle Failure on Volkswagen Vehicle Dear National Highway Traffic Safety Administration, I am writing to formally request an investigation and potential recall concerning a serious safety issue with my 2022 ID.4 AWD Pro S Volkswagen vehicle. The problem involves the door handles failing to open from either the inside or outside of the vehicle. I can provide video evidence showing that, while the vehicle is fully unlocked, with no child safety mechanisms engaged and my foot on the brake at a complete stop, the doors cannot be opened from either the front or rear seats. This issue occurs repeatedly—approximately four to five times per week—and has become more frequent since the “919” recall was performed on the vehicle. Despite this, the dealership has stated that the issue is a “non-issue,” claiming that other vehicles of the same model exhibit similar behavior. The inability to open a vehicle door in normal operating conditions is a serious safety concern that could endanger occupants in an emergency situation. Volkswagen’s response minimizes a clear risk to consumer safety. If the software controlling door operation cannot be relied upon to perform such a critical function, it should be removed or replaced with a mechanical mechanism that guarantees the ability to open the door at all times. I respectfully request that the NHTSA investigate this matter and determine whether a recall or corrective action is warranted. Thank you for your attention to this important safety concern. Please let me know if additional documentation or video evidence would be helpful to your investigation. Sincerely, [XXX] [XXX] [XXX] [XXX] 2022 Volkswagen ID.4 Pro S AWD [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I understand Tesla started this trend of reducing horsepower based on the car's State Of Charge; however, there's times when having access to full horsepower can help collisions, especially rear end collisions. My car gets full horsepower when it's SOC is at 90-100%. Then is gets less as the SOC gets lower. It should get 100% horsepower regardless of SOC when stepping down on the pedal 100% to where I can fell a switch is being pressed. At freeway on ramps when I'm trying to merge, when my car's SOCis at 30%, it drives slower than at 80% and more obvious at 100%.

1. I still can't make sense of what exactly malfunctioned at my car accident on 9/26/2025 but I have reported to the Volkswagen Customer Service on 9/27/2025 and they couldn't give me a precise answer and told me they will have to research and call me back yesterday - 9/30/2025 but I haven't got a call as of this writing. It basically activated something that accelerated suddenly the car and it is like someone took control over the car causing me to crash with 2 cars in front of me. Yes, it is available for inspection. 2. I don't feel safe anymore with that car and also I am terrified that innocent people's lives will be put at risk. 3. I have seen some articles around the internet with the same experience that I had and it looks like Volkswagen has a law suit about it. 4. No, but I have reported to 911 and my insurance. 5. No, there's no any warning on the car dashboard before this incident happened.

[XXX] [XXX] September 14, 2025 National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation 1200 New Jersey Avenue, SE Washington, DC 20590 Subject: Formal Complaint – Safety Defect in 2022 Volkswagen ID.4 (Power Steering and Brake Failure) Dear Sir or Madam, I am submitting this formal complaint regarding a serious safety defect in my 2022 Volkswagen ID.4, which resulted in a crash and a minor injury to my wife. This defect poses a substantial risk of death or serious injury to the driving public. On [XXX], my wife experienced sudden unintended acceleration, followed immediately by complete loss of braking and steering control. She was unable to avoid leaving the roadway and entered a ditch, sustaining a minor injury. The vehicle suffered fender damage. The vehicle was towed to our authorized Volkswagen dealership. The dealership’s technician documented that the power steering module failed. However, Volkswagen of America subsequently dispatched an engineer, who instructed the dealer not to communicate further with us. Volkswagen headquarters later claimed the power steering module failed only because the vehicle entered the ditch—an explanation directly at odds with the technician’s report and a witness account. Volkswagen has refused to accept responsibility, declined to cover medical or repair costs, and denied replacement of the failed power steering module. Our insurance provider also declined coverage, determining that the accident was caused by a mechanical failure. Legal and Regulatory References 1.49 U.S.C. § 30118 – Motor Vehicle Safety Act Requires manufacturers to notify NHTSA and vehicle owners when they determine a motor vehicle contains a defect related to motor vehicle safety. The failure of the power steering and braking systems clearly qualifies as a “safety-related defect” because it directly compromises steering and stopping ability. 2.49 C.F.R. Part 573 – Defect a INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The airbag sensor turns on and off, "airbag error", the charging door plate fell of the car while driving in the freeway

The automatic cruise control failed and disengage with a sudden braking. After that the following warnings appear: Front assist has limited availability, rear traffic is currently not available, proximity sensors malfunctioning. I took the vehicle to service and diagnostic suggested the replacement of brake booster. Service department recommended a replacement a cost of $2,800 as the vehicle is out of warranty (more than 50K miles), I paid $295 for diagnostic. I currently don't have the funds for repair. Failure of braking system is a serious matter. I am not sure if I should continue driving this car, unfortunately I need it to go to work.

After the 3.5 software update OTAthe airbag error showed up and I am reading on forums that multiple folks have this issue but no recall

My Volkswagen ID 4 Dashboard display constantly gets rebooted in his black while I’m driving. I had the same issue last year, but in that issue, even though speedometer was not visible, Fortunately, I’m not Seeing a black screen Behind steering wheel But the main console gets constantly rebooted and all black, CarPlay does not work and it’s a big distraction when when I’m driving and a big safety risk, My calls get constantly dropped, and The entire center dashboard just keeps getting rebooted every two seconds and flickers

When my car starts in ECO mode, meaning ECO mode was the last setting on my last drive, the car appears to drive in ECO mode given the pedal's delay in power; however, on freeways, it can easily go pass 80mph, which it isn't supposed to. Then when I change my car mode to any other mode after starting my car in ECO mode, so Comfort, Sport, etc, and then switching back to ECO mode, I noticed the pedal now has more resistance then it did before. It feels like now, it's 100% ECO mode because I get way better efficiency now. For example, yesterday, when I drove to work and my car started up on ECO mode, it took 6% to get to work. Today, after starting up my car when it is already in ECO mode from the last drive, then switching to comfort or sport mode, then back to ECO mode, it took 4% to get to work. Both drives are on the same road, same speed limit and AC set at 70F for the entire drive for both days.

THEI VEHICLE WAS PURCHASED IN 2022 AND SO FOR EITHER THE DEALERSHIP OR THE VW DID NOT ADDRESS THE ISSUE. I AM NOT ABLE TO LEASE MY VEHICLE UNDER TURO OR ANY OTHER ONLINE CAR RENTING PROGRAMS. I WAS TOLD THE PARTS WERE BACK ORDERED BUT ALL THE RESALE VEHICLES AT DEALERSHIP ARE ALREADY FIXED FOR THIS RECALL ISSUE.

My 2022 Volkswagen ID.4 is impacted by three separate recalls. I scheduled repair at my only local dealership. On the day of appointment, I was turned away by the dealer, stating that only one EV (electric vehicle) mechanic was employed, and he had been assigned other tasks. No reasonable accommodation was made by the dealer or manufacturer to resolve, leaving my recalls unresolved.

I purchased this vehicle on [XXX] from Sunnyvale Volkswagen and have experienced ongoing issues with the electrical system, infotainment, safety features, and OTA software updates. In early 2023, all error lights came on while driving, followed by a complete electrical system failure. The car would not restart until the next day. In 2024 and again in 2025, the center screen went completely black, disabling the rearview camera, hands-free navigation, climate control, and car settings. Restart attempts failed. On Feb 26, 2025, I accepted an OTA software update, which failed. I tried again on Feb 27. When I returned to the car later that day, the update was still running. The next day, the car would not unlock with either key. I tried the manual key over an hour and hundred times, which eventually worked, but the keys still weren’t recognized. I replaced both key batteries with new ones from the store (one key was spare hence never used), but the issue persisted. After several days of the same issue and hours of failed attempts, I was finally able to start the car and drive it to Sunnyvale VW on March 3rd. They acknowledged the issue and replaced both key batteries again with OEM ones, which temporarily resolved the problem. On March 25, I was contacted by Stevens Creek Volkswagen to address two open recalls. I scheduled an appointment for March 31 at 9am and called on March 30 to confirm. Despite the confirmation and their having a note for a loaner from the manager, I was told upon arrival—after waiting 15 minutes—that parts were unavailable and they couldn’t perform the repairs. I was told I’d be contacted when parts arrive, the same excuse I’ve heard since the recall opened a year ago. My safety recall remains unresolved. This vehicle has proven unreliable and unsafe for my family. I am requesting a full replacement of this lemon with a brand-new vehicle as soon as possible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I use this car for work daily, see patients in their homes. The driver door won’t locked, for 2 consecutive days and this is not the first time incident. Whenever this happens, I notify the dealer but they said VW does not have repair/solution to it yet. So, the car’s safety features (emergency braking, lane departure assist, adaptive cruise control and etc) are not functional. This makes it dangerous for us/drivers. Because the door is unlocked and car is running, it sends signals/sounds warning the door is unlocked. It is terrifying driving the car while it’s raining. I am unsure if the car will suddenly stop. Also, the anti-fog doesn’t work unless I turn on the heater which reduces my mileage. I can barely see the road when it’s pouring rain. The car doesn’t charge to its usual 200 miles at 80% (recommended), only charging 180 miles at 90%. Hope you can help me please as I am the bread winner in the family. We do not have extra budget to get another car. Our old 2010 Prius is only good in town, not in major highways. If something happens to me due to this car’s manufacturing faults, my husband and child will be left destitute and end up homeless. Thank you for your assistance.

I took the car to the Dealership for recalls (#1 Cochoran VW, Wexford, PA) on [XXX]. The dealership has not been able to complete the repair and the car has been at the dealership for almost three months. The dealership employees have been in contact with Volkswagen of America and with individuals in Germany but to no satisfaction. We have spent several hundred dollars on gasoline that we would not have spent as the car in question is an EV (VW ID-4 Model year 2022 with 31,000 miles. We are now fearful that the car will be returned to us in an unsafe condition and are even fearful to get NHTSA involved as the company may hurriedly return the vehicle to us without completing the "RECALL". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Some lights come on and off without buttons being pressed. Door click. Doesn’t consistently lock or unlock. Center console turns off with no notice.

I was turning into a parking spot in front of the entry doors to a Sheetz convenience store. I was slowing down, and had gotten halfway into the space. All of a sudden, the car surged forward, went over the curb and hit the bollard in front of the parking space. It was hit with such force that the bollard bent and went under our car. My memory is that I was pressing on the brake very hard, once the acceleration started. My husband was in the car with me and can attest to all that I have stated. If that bollard had not been there, and stopped my car, I feel certain that my car would have crashed into the store, seriously injuring (or killing) us and those inside the store. We are planning to report the accident to Volkswagen, and to request that they test the "black box" inside the car, to see if they can find out what went wrong. I have spoken to someone in the Sheetz corporate office , and she told me that they have a video recording of the event. She said she observed my car entering the parking space very slowly, and that the car suddenly accelerated. She is planning to provide that video to State Farm Insurance, our insurance company. Unfortunately, I did not take pictures, myself, of the damage to the front of the car. But we will be requesting that the collision repair shop take pictures before the car gets dismantled for repair. We do not recall hearing any warning signals of the impending crash, and certainly did not experience any emergency braking. The airbags did not deploy.

I was parking the car in a parking lot. I turned left into the lot and then turned right into a spot and then decided to switch to the adjacent spot (also requiring me to turn right) to provide me with more room to park and leave the car. As I turned into the spot the car suddenly accelerated forward. I tried pushing the brakes and the car continued to accelerate and hit two fences. No indication of a collision by car, no engagement of the automatic emergency braking. No recognition of the car that there was a fence in front. No automatic braking/warning lamps. The vehicle was inspected only by the insurance agent and body shop for repair.

Manufacturer has failed to fix the recall problem in a timely manner. There is a long wait list at every dealership to get the recall fixed and no dealership knows when they will get the door handles in. Recall 57J9- Door Handles

-car had large fuse blown while charging causing electrical failure.

The contact owned a 2022 Volkswagen ID.4 The contact stated while the driver was driving at an undisclosed speed, the vehicle unintendedly accelerated causing the vehicle to veer off the road, and control was lost. As a result, the vehicle crashed into a ditch, over a sound barrier, and in the middle of a neighborhood road where it came to a stop. The air bags did deploy. No warning lights were illuminated. The driver suffered a mild brain injury, lung injury, and fractured ribs that required medical attention. The driver had an occupant in the vehicle during the failure who was his son and sustained a fractured femur that required surgery, a fractured clavicle, brain damage, and a mild concussion that required medical attention. A police report was filed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed and towed to an impound lot. The insurance company was currently inspecting the vehicle and pending results. The manufacturer was not made aware of the failure. The failure mileage was not available.

**Summary of Complaint:** A clicking sound occurs randomly during acceleration, deceleration, and when driving over bumpy roads. Despite bringing the vehicle to an authorized Volkswagen (VW) dealer three times, they were unable to diagnose or resolve the issue. The vehicle is only 2.5 years old and still under warranty. **Detailed Description:** 1. **Symptoms:** A random clicking sound is heard under the following conditions: - When accelerating - When decelerating - While driving on uneven or bumpy roads 2. **Attempts to Resolve:** The vehicle was brought to a VW dealership on three separate occasions. Despite their inspections, they were unable to identify the source of the problem. 3. **Vehicle Details:** The car is relatively new, only 2.5 years old, and remains within the manufacturer's warranty period. 4. **Concerns:** The unresolved issue may pose a safety risk, particularly if the sound is related to critical drivetrain or suspension components. Additionally, repeated unsuccessful repair attempts by the dealer are frustrating. **Resolution Sought:** I would like the NHTSA to review this issue and investigate whether this is a broader concern with similar VW models. I hope VW can be held accountable for properly diagnosing and fixing the problem under warranty.

All is sudden I hear clicking noice from doors that make scary to drive the car with Kids. Couple of times it unlocked the rear passenger door. I had to to pull over to close and move. It’s been 2 years there are no software updates and center console struck, not responsive , some times reboot automatically, some times we need to force restart and rear camera doesn’t appear.

Car door opened on its own. Sometimes infotainment display goes black and becomes unusable.

There are 2 recalls on my vehicle that have been out there for many months with no resolution or updates from VW. 1 involves all screens locking up or going blank. the other involves the door opening on it's own. both are serious safety concerns