Volkswagen CC 2013 — Problemas reportados

While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A few days later my Airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid . My dash read “Airbag Error” . I notice all my steering wheel buttons do not work . Came home and neither does my horn . My car has never been in accident , but I feel it’s a safety hazard . I’m basically driving mute and I’m sure my airbag will not deploy in case of accident . Also, Vw does have a recall on the Clock spring but was never completed due to not hearing back from manufacturer . That was a few years back and do not understand how recalls work , but a recall was started for a reason and NOT completed. Is that even possible? This a serious safety issue if I’m in an accident without an Airbag . Also the horn will not work in case to warn other drivers of a possible fatal hazard

The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the horn was inoperable. The vehicle was taken to an independent mechanic who informed the contact that no fault codes were retrieved. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,652.

The contact owns a 2013 Volkswagen CC. The contact stated that while operating the vehicle, the air bag warning light would remain illuminated and the horn would not operate. In addition, the cruise control was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in NHTSA campaign number: 15V483000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 115,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE THE CONTACT WAS APPROACHING AN INTERSECTION TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER DOOR OF HER VEHICLE AT A SPEED OF BETWEEN 55-70 MPH. THE CONTACT STATED THAT ONLY THE STEERING WHEEL AIR BAG DEPLOYED. NONE OF THE SIDE IMPACT AIR BAGS DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE IMPACT OF THE CRASH CAUSED THE GEAR SHIFT, DASHBOARD, AND BATTERY COMPARTMENTS OF THE CONTACT'S VEHICLE TO CRUMBLE INWARD AND BREAK APART. AS A RESULT, THE CONTACT'S RIGHT LEG AND HIP WERE PINNED DOWN. THE CONTACT STRUCK THE WINDSHIELD AND SUFFERED A DISLOCATED KNEE CAP, PELVIS FRACTURES IN THREE PLACES, FOUR BROKEN RIBS, NINE STITCHES TO THE FOREHEAD, CUTS AND BRUISES ON BOTH ARMS, TWO SEIZURES, AND A BURN TO THE FACE DUE TO THE STEERING WHEEL AIR BAG. THE OTHER DRIVER SUFFERED HEAD INJURIES. THE CONTACT WAS HOSPITALIZED FOR FIVE DAYS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO THEIR LOCATION FOR INVESTIGATION. FINDLAY VOLKSWAGEN (983 AUTO SHOW DR, HENDERSON, NV 89014, (702) 558-6600) WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE VEHICLE WAS CURRENTLY IN THE PROCESS OF BEING APPRAISED TO DETERMINE IF IT WAS TOTALED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS). THE CONTACT CALLED HERITAGE VOLKSWAGEN OF SOUTH ATLANTA AT 678-263-3711 (LOCATED AT 305 JONESBORO RD, UNION CITY, GA 30291) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

REGARDING THE ONGOING INVESTIAGTION FOR FAILED REPLACEMENT OF THE CLOCK SPRING RECALL. (NHTSA ACTION NUMBER: EA18003). TWO WEEKS AGO, WHILE TURNING INTO A PARKING SPOT MY STEERING WHEEL MADE A DISCERNING CLICKING SOUND. AFTER RETURNING TO MY CAR I NOTICED AN AIRBAG ERROR AS WELL AS ALL CONTROLS ON THE STEERING WHEEL NOT FUNCTIONING INCLUDING THE HORN. SINCE THEN THESE PROBLEMS HAVE REMAINED. I HAVE CHECKING MY VIN TO SEE IF THE PREVIOUS OWNER HAD THE CLOCK SPRING REPLACED FOR THE RECALL BUT THERE ARE NONE. I PRESUME THAT THE REPLACEMENT CLOCK SPRING IS FAULTY JUST LIKE THE ONE THAT WAS REPLACED.

WHILE DRIVING IN RUSH HOUR TRAFFIC AT 43 TO 50 MPH, VEHICLE SUDDENLY LOSS ABILITY TO MOVE WHILE ENGINE WAS STILL RUNNING, (LIKE IT HAD BEEN SWITCHED TO NEUTRAL). THE ENGINE JUST REVVED AS THE CAR CAME TO A STOP ON THE HIGHWAY WITHOUT WARNING. THE PARK BRAKE LIGHT CAME ON AND THE DRIVE INDICATOR LIGHT STARTED FLASHING. THIS WAS A VERY UNSAFE CONDITION WHILE OTHER DRIVERS WERE BLOWING AND YELLING AT ME FOR BLOCKING TRAFFIC. AFTER SITTING FOR ABOUT 7 TO 10 MINUTES THE VEHICLE WAS RESTARTED AND DROVE NORMALLY.

LOW BEAM LIGHTS STOP WORKING. TURN LIGHTS OFF AND THEN BACK ON, LIGHTS WOULD WORK FOR 3 MINUTES. MUST REPEAT TO KEEP LIGHTS ON. THIS IS BOTH IN MOTION AND STATIONARY.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS FAILED TO OPERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE LAMP WARNING INDICATOR ILLUMINATED. THE DEALER WSA NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.

FAILURE OF THE INLET MAIFOLD FOUND FROM CHECK ENGINE LIGHT. IT HAS HAPPENED TWICE 2 YEARS APART. ONE AT APPROX.92000 AND AGAIN AT 111000

TAKATA INFLATORS. I WENT AND GOT MY FUEL PUMP RECALL COMPLETED MONTHS AGO AND MY LOCAL DEALER DIDN'T HAVE THE PARTS TO COMPLETE THE AIRBAG RECALL. THEY SAID IT TAKES ABOUT A MONTH OR TWO TO RECEIVE THE PART AND IT HAS BEEN MUCH LONGER THAN THAT AND THEY STILL AREN'T ABLE TO COMPLETE THE RECALL ON MY VEHICLE. MY AIRBAG LIGHT HAS RECENTLY COME ON AND I SAW THAT THERE IS ALSO A RECALL FOR A CLOCK SPRING. I GOT MY CAR CHECKED BY A MECHANIC AND WAS TOLD I WOULD NEED A CLOCK SPRING REPLACEMENT. I NOTIFIED VOLKSWAGEN OF THIS AND WAS TOLD MY CAR WAS NOT APART OF THE RECALL BUT HOW CAN THAT BE WHEN THE EFFECTED MODELS ARE VOLKSWAGEN CC 2011-2014. THEY ARE REFUSING TO MAKE REPAIRS ON MY VEHICLE. I AM 8 MONTHS PREGNANT AND FEEL VERY UNSAFE ON MY COMMUTE TO AND FROM WORK. MY LOCAL DEALER IS UNRELIABLE AS THEY ARE NEVER ABLE TO COMPLETE REPAIRS. WHEN THE AIRBAG LIGHT CAME ON, I WAS TURNING INTO A RESTAURANT AND HEARD A CLICKING SOUND AND THE LIGHT CAME ON. MY HORN NO LONGER WORKS NOR DO THE BUTTONS ON MY STEERING WHEEL.

DRIVING HOME ON THE FREEWAY THE ENGINE STARTED MAKING ABNORMAL NOISE (TICKING). CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR AND LET THEM KNOW I WAS BRINGING IT IN TO BE CHECKED OUT. ON THE WAY THERE THE ENGINE STOPPED RUNNING AND I PULLED OVER AND HAD IT TOWED TO THE DEALERSHIP. SEVERAL DAYS LATER DEALERSHIP CALLED AND TOLD ME THE TIMING CHAIN BROKE AND CATASTROPHICLY DESTROYED THE ENGINE. PURCHASED THE VEHICLE CERTIFIED USED WITH 25,578 MILES. AT THE TIME OF THE ENGINE FAILURE IT HAD 62,569 MILES. THE TIMING CHAIN THAT DESTROYED THE ENGINE PREMATURELY FAILED. I HEARD ABOUT A CLASS ACTION LAWSUIT SETTLEMENT IN NEW JERSEY FOR THIS PROBLEM AND IT APPEARED MY MAKE AND MODEL VEHICLE WAS IN THE GROUP TO BE REIMBURSED FOR DAMAGES. WITH NO OTHER OPTIONS I HAD TO TAKE MONEY FROM MY RETIREMENT SAVINGS AND REPLACE THE ENGINE. AFTER ABOUT ONE MONTH I RECEIVED A TEXT FROM THE DEALERSHIP SAYING THEY HAD BAD NEWS. APPARENTLY AFTER REPLACING THE ENGINE, THEY STARTED THE CAR AND IN TWO MINUTES THEY HEARD AN ABNORMAL KNOCK COMING FROM THE ENGINE AND TOLD ME THAT THE NEW ENGINE WAS GOING TO NEED TO BE REPLACED. NOW I JUST FOUND OUT THAT MY YEAR VEHICLE 2013 CC VW IS NOT PART OF THE CLASS ACTION LAWSUIT. ALL THE EXACT ISSUES I HAVE BEEN READING ABOUT HAVE HAPPENED TO MY VEHICLE. OBVIOUSLY THIS DEFECT IS NOT LIMITED TO ONLY THE VEHICLES IN THE CLASS ACTION LAWSUIT. I PURCHASED THIS VEHICLE AND PAID EXTRA FOR IT BECAUSE IT WAS CERTIFIED USED. I NEEDED A VERY RELIABLE COMMUTE VEHICLE TO GET TO WORK AND BACK HOME SAFELY. AFTER THE DEALERSHIP HAVING MY CAR FOR OVER TWO MONTHS, I WAS DRIVING A COUPLE DAYS LATER AND THE CAR HESITATED AT A STOP AND THE SERVICE ENGINE LIGHT CAME ON. HAD IT TOWED BACK TO THE DEALERSHIP AND THEY TOLD ME ONE OF THE FUEL INJECTORS WAS "ACTING UP". VWOF A KNEW ABOUT THIS PROBLEM AND SHOULD HAVE RECALLED THE TIMING CHAIN. NOW I HAVE TO GIVE THEM MORE MONEY!!!

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO MICHAEL VOLKSWAGEN (6061 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 431-7504) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE, FUEL PUMP, AND HIGH PRESSURE FUEL PUMP NEEDED REPLACEMENT. THE DEALER ALSO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE RECALL ONLY COVERED THE FUEL PUMP MODULE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STARTED TO SHAKE WITH THE CHECK ENGINE AND EPC (ELECTRONIC POWER CONTROL) WARNING LIGHTS ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE FAILURE REOCCURRED. THE VEHICLE WAS LATER TAKEN TO VOLKSWAGEN OF OAKLAND DEALER (2740 BROADWAY, OAKLAND, CA 94610, (866) 920-4215) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT TOOK THE VEHICLE TO WYOMING VALLEY AUDI (126 NARROWS RD, LARKSVILLE, PA 18651, 570-288-7411) TO BE SERVICED PER AN UNKNOWN RECALL. THE TECHNICIAN INFORMED THE CONTACT THAT THE CLOCK SPRING HAD FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE CLOCK SPRING WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V148000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED A LOCAL DEALER (NAPLETON'S VOLKSWAGEN OF ORLANDO, 12700 E COLONIAL DR, ORLANDO, FL 32826, (855) 634-9221) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (COLONIAL VOLKSWAGEN, 89 TURNPIKE RD, WESTBOROUGH, MA 01581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE HAD THE PASSENGER AIR BAG REPLACED DUE TO A RECALL, EVER SINCE THE DASH LIGHTS, AIR BAG AND OTHERS HAVE BEEN COMING ON, NOW THEY STAY ON ALL THE TIME. THE VW GARAGE SAID IT WAS THE PASSENGER OCCUPANT DETECTION MODULE. THIS DID NOT HAPPEN UNTIL AFTER WE HAD THE PASSENGER AIR BAG REPLACED.

"TAKATA RECALL" WE CONTACTED OUR LOCAL VOLKSWAGEN DEALER OVER 6 MONTHS AGO TO GET OUR AIRBAG RECALL TAKEN CARE OF. TO DATE, THE PROBLEM HAS NOT BEEN RESOLVED OR EVEN PLACED ON THE SCHEDULE. OUR LOCAL DEALER HAS BLAMED VW CORPORATE THE ENTIRE WAY. WE ARE GOING ON VACATION JULY 14TH-21ST 2018 AND REACHED OUT TO VW CORPORATE FOR HELP IN THE WAY OF A LOANER VEHICLE. AFTER AN HOUR AND A HALF ON HOLD, THEY HAVE NOT COME UP WITH ANY SUITABLE OPTIONS. THEY ARE REFUSING A RENTAL CAR AND CAN NOT GUARANTEE THAT OUR CAR WILL BE FIXED BEFORE WE LEAVE. WE DO NOT FEEL SAFE IN THIS CAR AND WE'VE BEEN DRIVING IT DAILY BECAUSE WE HAVE NO OTHER CHOICE. OUR CHILDREN WILL BE IN THIS CARD DURING VACATION AND VW DOESN'T SEEM TO CARE.

SOMETHING IN THE FRONT LEFT WHEN I GET SPEED OVER 55 MILES

AUTOMATIC HEADLIGHT FAILURE; APPARENTLY THE MOTOR IN THE HEADLIGHT FAILS LEAVING THE LIGHTS IN INAPPROPRIATE POSITION FOR NIGHT DRIVING; DEALER HAS THE CRUX OF THE PROBLEM BUT SEEMS LIKE AN UNUSUAL FAILURE, ESPECIALLY IF IT OCCURS WHILE DRIVING AT NIGHT; NOW THE HEADLIGHT IS IN A FIXED POSITION WHICH MAY NOT BE STRAIGHT; IT OCCURRED SPONTENOUSLY WHEN THE CARE TURNED ON

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE DRIVING 5-10 MPH IN TRAFFIC, THE VEHICLE STALLED. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WEREE ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MOMENTUM VOLKSWAGEN OF CLEAR LAKE, 15100 GULF FWY, HOUSTON, TX 77034, (281)-848-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ONE TIME IN THE HIGHWAY SPEED MAY BE 80 MILES SOME BODY FRONT ME TRY TO STOP QUICKLY AND WHEN I TRY TO USED THE BREAK DOESN'T HELP ME, NO BREAK AND I GET LEFT ROUTE IN THE SHOULDER BECAUSE I HAVEN'T BREAK SYSTEM

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LEITH VOLKSWAGEN OF RALEIGH, 4005 CAPITAL HILLS DR., RALEIGH, NC 27616) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 10280614. THE CONTACT WAS THEN REFERRED TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE RECALL HAS BEEN PENDING REMEDY SINCE 08/16/2017, IN WHICH MY CAR LOSES POWER WHILE IN MOTION AND STALLS. GOING ON APPROXIMATELY 8MONTHS WITH STILL NO SOLUTION, THIS IS VERY SERIOUS AND DANGEROUS. BEING THAT CAR CUTS OFF RANDOMLY AT ANY GIVEN TIME AT ANY SPEED WHETHER I'M IN TRAFFIC ON THE HIGHWAY OR AT A STOP LIGHT. NO FOLLOW UPS OR UPDATES HAVE BEEN GIVEN ON THE REMEDY WHICH HAS SERVED AS A MAJOR INCONVENIENCE TO MYSELF AND MANY OTHERS AS VOLKSWAGEN CONSUMERS. CAN SOMEONE PLEASE ADVISE AND LOOK INTO A POSSIBLE REMEDY IMMEDIATELY TO AVOID ANY FUTURE AUTO ACCIDENTS, INJURIES AND/OR POTENTIAL DEATHS FOR OPERATING MY VEHICLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HERITAGE VOLKSWAGEN IN OWINGS MILLS AT 866-738-1475 AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY FUEL PUMP ISN'T WORKING ON MY VEHICLE WHICH THERE IS AN OPEN RECALL FROM VOLKSWAGEN WHICH WAS PUT IN PLACE AUGUST OF 2017 THIS IS NOW MID APRIL AND MY VEHICLE IS OUT OF COMMISSION AND VOLKSWAGEN CLAIM EVEN THOUGH THEY HAVE THE OPEN RECALL THEY AREN'T AUTHORIZED TO START MAKING THE REPAIRS FOR THESE FAULTY VEHICLES WHICH LEAVES US CONSUMERS STUCK WITH UNSAFE VEHICLES AND IN MY CASE AN VEHICLE I'M MAKING PAYMENTS ON BUT CAN'T CURRENTLY DRIVE BECAUSE MY FUEL SYSTEM WENT COMPLEXITY OUT SO NOW MY CAR WON'T CRANK WHICH LEAVES ME IN AN EXTREME BIND CONSIDERING I USE MY CAR FOR WORK. SO NOW I'M CURRENTLY OUT OF WORK I SPOKE WITH THE VOLKSWAGEN DEALERSHIP THIS MORNING AND THEY CAN'T OFFER ANY LOANERS OR ANY ASSISTANCE UNTIL THEY RECEIVE AUTHORIZATION TO START REPAIRS. 8 MONTHS AFTER THE RECALL HAS BEEN ISSUED AND THEY ARE STILL NOT AUTHORIZED TO MAKE THESE REPAIRS????? THEY CLAIM THEY STILL HAVE NOT BEEN SHIPPED THE PARTS????? HOW IS THIS POSSIBLE I KNOW I'M NOT THE ONLY PERSON AFFECTED BY THIS SITUATION IT'S A RECALL ON 281,000 VEHICLES MADE BY THEM. YOU WOULD THINK THEY WOULD ACT SWIFTLY IN REPAIRING THESE VEHICLES MY CAR INITIALLY WOULD STALL OFTEN BUT I CONTINUED TO DRIVE IT BECAUSE AGAIN IT'S MY ONLY MEANS ON TRANSPORTATION AND I HAVE A LOAN OUT ON IT AND CAN'T JUST NOT MAKE MY CAR PAYMENTS OR MY CREDIT WILL BE SCREWED. SO AFTER DRIVING AN U SAFE CAR THAT STALLS ON THE HIGHWAYS, LOCAL ROADWAYS AND ANYWHERE ELSE I MAY HAVE DRIVEN MY VEHICLE NOW IT'S NOT WORKING AT ALL AND THERE'S NOTHING THEY ARE DOING ABOUT IT AS OF YET.....8 MONTHS AFTER THEY ISSUED THE RECALL AND STILL NO HELP TO THE CONSUMERS DEALING WITH THESE ISSUES

TAKATA RECALL - AIR BAG ERROR WARNING AFTER REPLACEMENT OF THE TAKATA HAS ALREADY BEEN DONE. CLICKING NOISE IN THE STEERING WHEEL, AFTERWARDS FAILURE OF ALL BUTTONS ON THE STEERING WHEEL. SUSPECTED FAILURE OF THE CLOCK SPRING.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VEHICLE EXHIBITED THE FAILURE WHEN THE CONTACT ATTEMPTED TO REVERSE AND THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF SOUTH CHARLOTTE (9900 SOUTH BOULEVARD, CHARLOTTE, NORTH CAROLINA 28273, 704-612-0407) SEVERAL TIMES FOR THE FAILURE, BUT A DIAGNOSTIC FAILURE CODE WAS UNABLE TO BE FOUND. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS A RESULT OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE DEALER ALSO INFORMED THE CONTACT THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,379. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE OPERATING THE VEHICLE, THE SPEED SUDDENLY DECREASED WITHOUT WARNING. DURING THE FAILURE, THE INSTRUMENT PANEL INDICATORS FLASHED OFF AND ON. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (VOLKSWAGEN OF NORTH SCOTTSDALE, 7001 CHAUNCEY LN, PHOENIX, AZ 85054) WHERE IT WAS DIAGNOSED THAT THE NOX SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

TAKATA RECALL. ALL LOCAL DEALERSHIPS SAY (AS THEY HAVE SAID SINCE JUNE OF 2013) THAT THERE IS NO FIX AVAILABLE YET. I HAVE OWNED THE CAR SINCE 2013 AND 5 YEARS LATER THERE IS STILL NO FIX AND I DO NOT WANT TO DIE IF AND WHEN THE AIRBAGS EXPLODE AND SHOOT SHRAPNEL INTO MY EYES.

CAR HAS STALLED 2X WHILE DRIVING ON A HIGHWAY. WHEN TRYING TO ACCELERATE, THE CAR WILL BUCK AND HESITATE AT ABOUT 2K TO 3K RPM AND HAVE VIRTUALLY 0 ACCELERATION. THE EPC LIGHT WILL KICK ON AND THEN THE CAR HAS SLOWER ACCELERATION BUT IT DOES NOT BUCK AND HESITATE. THE ISSUE HAPPENS WHEN THE CAR IS COLD AND WARMING UP. WHEN THE CAR STALLED, I WAS DOWNSHIFTING, AND THEN THE BATTERY LIGHT CAME ON. THE CAR JUST DIED. HAD TO PULL OVER AND THEN RESTART THE CAR. THE CAR WOULD THEN BUCK AND HESITATE AGAIN UNTIL THE EPC LIGHT CAME ON. I AM AFRAID THIS WILL HAPPEN WHEN CROSSING A ROAD AND CAUSE AN ACCIDENT.

I HAVE A RECALL ON MY VEHICLE RECALL NUMBER 17V509 AND 16V078

WHILE TRAVELING ON THE FREEWAY IN SAN DIEGO, MY CAR STARTED SHAKING AND LOSING POWER. THEN THE EPC & CHECK ENGINE LIGHTS TURNED ON, ON THE DASHBOARD. I WAS BARELY ABLE TO PULL OVER TO THE SHOULDER, AND DRIVE OFF THE UPCOMING EXIT RAMP. I LOST TOTAL ENGINE POWER, AND I HAD TO CALL THE TOWING TRUCK TO TAKE ME TO THE CLOSEST DEALERSHIP, AS THE CAR IS STILL UNDER WARRANTY. I WAITED 5 HOURS TO FIND OUT WHAT WAS HAPPENING, AS I LIVE IN ANOTHER CITY. THE DEALERSHIP TECHNICIAN TOLD ME THAT THEY RECORDED SEVERAL PISTON MISFIRES, BUT AFTER RESETTING THE COMPUTER, THE FAULTS NEVER CAME BACK. THEIR INTERNAL POLICY REQUIRED THE FAULT TO BE PRESENT FOR THE COMPANY TO COMPLY TO REPLACE FAULTY PARTS, EVEN WHEN THEY HAD THE RECORDS. THEY TOLD ME THEY COULD NOT HELP ME, AND ADVISED TO TAKE THE CAR AND DRIVE IT TO THE DEALERSHIP WHERE I LIVED. I DID SO, AND I GOT THE SAME RESPONSE FROM MY LOCAL DEALERSHIP. THEY TOLD ME THEY WOULD NOT HELP ME DUE TO INTERNAL POLICIES, AND THAT I SHOULD DRIVE THE CAR AS IS, UNTIL THE ISSUE CAME UP AGAIN. I EXPLAINED THIS COULD PUT ME & MY FAMILY AT RISK OF INJURY, EVEN POSSIBLE DEATH DUE TO A HIGHWAY ACCIDENT, NOT TO MENTION THE COST I COULD INCUR FOR ANOTHER TOW TRUCK & HOTEL EXPENSES. THEY DECLINED TO REPLACE THE PARTS, EVEN AFTER I OPENED A CASE WITH THEIR CUSTOMER SUPPORT MANAGER. I EXPLAINED I WOULD HAVE TO SEEK LEGAL ADVICE AS I FELT I WAS BEING A VICTIM OF FRAUD BY WV COMPANY. THE LOCAL DEALERSHIP NOT ONLY NOT FIXED MY PROBLEM, BUT HE CHARGED ME WITH A CHECK-UP FEE. I COULD NOT BE MORE DISSAPOINTED AT THIS COMPANY.

CAR LOSES ENGINE POWER DURING ACCELERATION TO THE POINT IT FEELS THE CAR MAY STALL OUT. THIS ISSUE IS NOT CONSTANT, IT IS RANDOM. THERE IS NO " CHECK ENGINE" LIGHT AT ANY TIME BEFORE, DURING, OR AFTER EVENT. I LEARN TODAY THAT MY FUEL MODULE AND RELATED SEALS AND PUMP ARE FAULTY AND NEED TO BE REPLACED BUT MY VIN IS NOT PART OF VW RECALL FOR THIS VERY SAME ISSUE ON OTHER CC'S. THIS IS A DANGEROUS PROBLEM WHEN DRIVING TO SUDDENLY LOSE ENGINE POWER. PERHAPS THE RECALL NEEDS TO BE EXPANDED?

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. WHILE DRIVING 35 MPH, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2016 PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) IN WHICH THE CLOCKSPRING COVER WAS REPLACED. THE CONTACT STATED THAT THE HORN ALSO STOPPED WORKING. ARCHERS VOLKSWAGEN IN HOUSTON, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WAS FINANCIALLY RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. IN ADDITION, THE VEHICLE EXPERIENCED EXCESSIVE BATTERY DRAIN AND VARIOUS WARNING INDICATORS ILLLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO SONNEN VOLKSWAGEN (FRANCISCO BLVD W, SAN RAFAEL, CA) WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 171805804. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. DAVID MAUS VOLKSWAGEN SOUTH (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE RECALL WAS REMOVED AFTER THE INTERIM REPAIR WAS REMEDIED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AS OF NOVEMBER 2017 MY VOLKSWAGEN CC HAS BECOME INOPERABLE AND A SAFETY HAZARD DUE TO THE FUEL PUMP CONTROL MODULE - RECALL 20AE. AT ANY GIVEN TIME WHY DRIVING MY CAR WILL COMPLETELY SHUT OFF IN TRAFFIC DAILY/CONSISTENTLY. NOTICES WERE SENT OUT TO US IN OCTOBER ABOUT RECALL BUT STILL SAYS NO REPAIR INFORMATION AVAILABLE AT THIS TIME. DEALER HAS YET TO RESOLVE ISSUE. UNDER MY RIGHTS IT'S UNFAIR AND I SHOULD HAVE TO PAY FOR THIS TO BE FIXED IN WHICH THERE IS A PENDING RECALL. THIS IS A VERY URGENT MATTER WHICH SHOULD NOT BE STALLED OFF NOR DELAYED ANY LONGER. CAN SOMEONE PLEASE ASSIST ME IMMEDIATELY WITH GETTING THE PROPER REPAIRS AND MY VEHICLE BEING FIXED. THANKS, [XXX]- VOLKSWAGEN OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

I HAVE REPLACE TWO SET OF TIRES ON MY 2013 VOLKSWAGEN CC. I TWICE BY TWO DIFFERENT VEHICLE MAINTENANCE COPIES THAT BOTH SET OF TIRES SHOWED CUPPING WEAR. THIS IS DUE TO VEHICLE SUSPENSION, SHOCKS, STRUTS. CURRENTLY THERE A LARGE NUMBER OF CUSTOMERS WHO PURCHASE THE VOLKSWAGEN CC MODEL COMPLAINING OF THE SAME PROBLEM. THERE WAS ALSO AN APPARENT LAWSUIT FILE (CASE 1:17-CV-23033-RNS), AGAINST VOLKSWAGEN OF AMERICA REGARDING THE SAME ISSUE MANY CUSTOMERS ARE HAVING. I FILED A COMPLAINT WITH VOLKSWAGEN OF AMERICA REGARDING MY PROBLEM, STATING THAT IN THE PASS COUPLE OF YEARS I HAD TO REPLACE TWO SET OF TIRES FOR THIS REASON. TIRE CUPPING CAN BE VERY DANGEROUS DUE TO UNEVEN TIRE WARE, NOT TO MENTION THE SUSPENSION BEING THE MAIN PROBLEM OF THE VEHICLE. IMPROPER SUSPENSION COULD LEAD TO DANGEROUS BREAKING ISSUES. AFTER READING THE MANY REVIEWS FROM CUSTOMERS COMPLAINING ABOUT THE SAME ISSUE, AND REPORTING THIS ISSUE TO VOLKSWAGEN TO NO AVAIL SINCE 2010. I'M ASKING NNTSA TO PLEASE INVESTIGATE THIS DANGEROUS ISSUE THAT VOLKSWAGEN IS NOT ADMITTING TO. I HAVE INCLUDED THE COURT DOCUMENT THAT WAS FILED IN AUGUST OF 2017.