Toyota Sequoia 2004 — Reported problems

I own a 2004 Toyota Sequoia and have owned it since it was built by Toyota. In 2013 Toyota had a safety recall on the frame for that vehicle because in certain Northern states they are having issues with the frame rotting and braking. I brought my vehicle in May of 2013 and Carlson Toyota in Minnesota inspected. It said that it passed and they installed a corrosion kit. This vehicle has been meticulously cared for over the years and it still looks that way on the exterior and interior. I have always had this vehicle enrolled in a car wash club so it gets washed almost daily in the winter and has for its entire life. But the frame of this vehicle is to the point now where it shouldn't be driven. It is so dangerously, rotted and breaking apart. I had the vehicle in Florida for spring break and while I was driving it there it was making some weird clunking noises. So I took it to a repair shop and the frame repair shop said that the frame was beyond repair and probably should not be driven. But it was my only vehicle and I had no choice but to drive it back to Minnesota. Since then I've had several issues when taking off and stopping with loud clunking noises, but it is my daily vehicle and I believe that Toyota should do something to fix it or replace it.

Description of the Safety Crash/Informed Incident: Vehicle Information: 2004 Toyota Sequoia (VIN: [XXX]) Incident Date: [XXX] Location: [XXX] Police Agency: California Highway Patrol (Report #:[XXX]) Speed at Incident: Highway speeds (~65 MPH) Description of Defect/Failure: Structural mechanical failure leading to sudden, catastrophic wheel separation at highway speeds. Nine days prior to the incident, on [XXX], the vehicle underwent a comprehensive brake, rotor, and tire rotation service at a certified Toyota dealership (Toyota of Chula Vista, Work Order #[XXX]). While traveling on the interstate, the right rear passenger wheel assembly completely detached from the moving vehicle. As a result, the wheel flew off crossing several traffic lanes, traveling over a jersey wall on the freeway shoulder, landing into a nearby drainage ditch. The vehicle dropped onto the remaining brake/rotor assembly, generating extreme sparks, causing an immediate loss of braking pressure, and creating an imminent threat of a rollover or multi-vehicle fatal collision. Subsequent post-incident inspection on a maintenance lift revealed that all wheel studs on the right rear hub were completely sheared or stripped off. This indicates a severe technician failure to properly torque the wheel lug nuts to factory specifications during reassembly, or an un-diagnosed structural failure of the wheel mounting components following certified dealer service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2004 Toyota Sequoia. There was an abnormal rattling sound detected in the front area. The vehicle was shaking. No warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the frame was completely rusty and unsafe to drive. The vehicle was taken to the local dealer to have the frame checked, and it was determined there was minor rust detected. The vehicle was not repaired. The contact vehicle was taken to another local dealer, Crestmont Toyota Parts · Crestmont Toyota Service, 730 NJ-23 N, Pompton Plains, NJ 07444, who determined there was rust detected but was not repaired. The contact wrote a letter to the manufacturer. The failure mileage was approximately 198,000.

Rust! Frame completely rusted, even though the CRC was applied back in 2013.

The contact owns a 2004 Toyota Sequoia. The contact stated that while completing an inspection and emissions test on the vehicle, the mechanic informed the contact that there was severe rust on the rear subframe of the vehicle, near the control arm, and several other areas on the subframe. The contact stated that there were several holes on the subframe caused by the extreme rust. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 203,000.

See attached document for complaint.

See attached document for complaint.

The contact owns a 2004 Toyota Sequoia. The contact stated while driving at approximately 35 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the check brakes and a traction control warning lights illuminated. The contact stated that the failure was intermittent at first but had become a recurring failure. When Toyota issued a recall for the braking issue, the contact did not receive notices, so the contact called them and was told it was a few selected 2004 Toyota Sequoia recalled for those who had complained but, it was not broadcasted like that. The contact had taken the vehicle to a local dealer, but the vehicle was not yet diagnosed. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 07E023000 (Service Brakes, Hydraulic). The manufacturer was informed of the failure. The failure mileage was approximately 143,000.

Frame is rotting out

TOYOTA frame is falling apart due to the use of faulty metal to manufacture those frames they ran a limited service campaign to replace some of the frames and they denied many other owners that right please help by telling TOYOTA North America to take care of this very hazardous issue thank you

Frame

The undercarriage is rotten you help my thanks

Frame has rust issues throughout. Frame not properly treated at the factory and now I am suffering because it has virtually rusted through in front of the drivers side rear wheel which was pointed out to me at Toyota when my car was in for service.

The frame is rusting away due to poor grade of metal that it is built from.

Rotting frame!

The tail gate will not open. I had the vehicle since 2018 and it was working and now it's not working. I taken it to toyota dealership and the cost is to much for at this point. I was wondering is there anything that can be done?

SIGNIFICANT FRAME RUST IN THE REAR LEFT AND RIGHT

I WAS SIMPLY PARKING MY 2004 TOYOTA SEQUOIA IN PARKING LOT SPACE. LEFT FRONT TIRE FELL COMPLETELY OFF THE CAR WITHOUT ANY PREVIOUS WARNING OF PENDING PROBLEMS! BALL JOINT CATASTROPHICALLY FAILED! PRIOR RECENT NEW TIRES AND ALIGNMENT SHOWED NO PENDING PROBLEMS. DID A CHECK AND FOUND MANY PRIOR BALL JOINT ISSUES FOR THIS CAR AND A PRIOR RECALL YEARS AGO. TOWED TO TOYOTA DEALERSHIP IN CAPITOLA CA. THEY REPLACED BALL JOINT AND RELATED PARTS. THEY CHARGED ME LOTS OF MONEY CLAIMING THAT THIS VEHICLE HAD "PREVIOUSLY BEEN RECALLED AND REPAIRED IN 2007 SO NO LIABILITY ON THEIR PART. I CALLED TOYOTA CORPORATE AND COMPLAINED AND WAS BOUNCED AROUND UNTIL A FELLOW NAMED "GARRET" TOLD ME THE BALL JOINTS HAD BEEN "FIXED" IN 2007 DURING A RECALL. GREAT. THEN WHY DO THESE ISSUES CONTINUE? MY CAR IS DRIVEN ONLY ON PUBLIC STREETS AND THERE WAS NO WARNING OF THIS IMPENDING FAILURE. THE BALL JOINT AND RELATED SIMPLY FAILED CATASTROPHICALLY. I TAKE EXCELLENT CARE OF THIS VEHICLE AS I INTENDED ON KEEPING IT REGARDLESS OF MILEAGE. WHAT BS IS TOYOTA PULLING WHEN THEIR SEQUOIA (AND OTHER SIMILAR TOYOTA VEHICLES) CONTINUE TO CATASTROPHICALLY FAIL WITHOUT WARNING? I WONDER HOW MANY PEOPLE DIED ON THE FREEWAY ETC BECAUSE OF THIS? I HAVE PERSONALLY OWNED AND/OR FAMILY, FRIENDS ETC. MANY CARS, TRUCKS ETC. BALL JOINTS LIKE BRAKES, TIRES HOSES ETC WEAR OUT SLOWLY AND GIVE AMPLE WARNING WHEN THEY NEED REPLACEMENT IE TIRE WEAR IS INCREASED, STEERING DIFFICULTY ETC. NOT IN TOYOTA'S CASE. THERE WAS NO WARNING AT ALL BEFORE THE WHEEL JUST FELL OFF THE VEHICLE. THESE CATASTROPHIC FAILURES OF WHEELS FALLING OFF WITHOUT WARNING AT ANY MOMENT ARE HORRIBLY DANGEROUS AND YET COMMON KNOWLEDGE INCLUDING PRIOR RECALL(S) AND YET THEY STILL ARE ALLOWED TO CONTINUE. THIS IS RIDICULOUS!

FRAME RUSTED THROUGH

LEFT FRONT (DRIVERS SIDE) WHEEL BALL JOINT(S) FAILED CATASTROPHICALLY CAUSING WHEEL TO FALL OFF AND WEDGE UNDER CAR WHILE PULLING INTO A PARKING SPACE. NO PRIOR WARNING, NO PRIOR NOISE, NO PRIOR STEERING ISSUES, NO STRANGE TIRE WEAR (TIRES JUST REPLACED 6 MONTHS AGO). JUST INSTANT AND CATASTROPHIC FAILURE!

FOR THE SECOND TIME IN 4 YEARS FIRST FAILED IN 2010., REAR HATCH DOOR WOULD NOT CLOSE. HANDLE FAILED DEALER REPLACED LOCK SUB ASSY AND HANDLE ASSY.

REAR HATCH DOOR WOULD NOT CLOSE. HANDLE FAILED DEALER REPLACE LOCK SUB ASSY AND HANDLE ASSY.

REAR HATCH DOOR WOULD NOT OPEN. HANDLE FAILED DEALER REPLACE LOCK SUB ASSY AND HANDLE ASSY. THIRD FAILURE IN 8 YEARS, 2010, 2014 AND 2018. PARTS ARE FAILING ABOUT EVERY 4 YEARS. OWNED CAR 6 YEARS BEFORE FIRST FAILURE.

REAR HATCH DOOR WOULD NOT OPEN DEALER HAS REPLACED LOCK SUB ASSY AND HANDLE ASSY 3 TIMES IN THE PAST 10 YEARS. THIS IS THE FOURTH FAILURE LATCH HAS, 2010, 2014, 2018 AND 2021. THE FIRST THREE FAILURES OCCURRED ABOUT EVERY 4 YEARS THE CURRENT FAILURE WAS 2 YEARS AND 3 MONTHS. OWNED. CAR 6 YEARS BEFORE FIRST FAILURE.

TRAC OFF LIGHT AND VAC TRAC LIGHTS ON ALL THE TIME! GRINDING NOISE WHEN BRAKES APPLIED AT RANDOM TIMES. CAUSE FOR CONCERN! HAVE HAD EVERYTHING REPLACED THAT COULD CAUSE THIS OVER THE PAST 2 YEARS AND STILL HAVING THE SAME ISSUE!

MY 2004 TOYOTA SEQUOIA HATCH (LOCK SUS ASSY AND HANDLE ASSY) HAVE FAILED AND BEEN REPLACED ON TWO OCCASIONS. ON 10 JULY 2014 AND 23 NOVEMBER 2018 EACH WERE COSTLY REPAIRS FOR A SIMPLE HANDLE/LOCK THAT WERE POORLY DESIGNED. A DOOR HANDLE AND LOCK SHOULD NOT COST OVER ONE THOUSAND DOLLARS DURING THE LIFE OF THE VEHICLE. AS THE ORIGINAL OWNER AND A LOYAL TOYOTA CUSTOMER I AM DISAPPOINTED WITH QUALITY OF SMALL PART REPLACEMENT JOBS I HAVE HAD TO COMPLETE TO MAINTAIN MY VEHICLE. HATCH DOOR FAILED WITH NO WARNING OR PREVIOUS PROBLEMS SUMMER AND WINTER CONDITIONS.

MY 2004 TOYOTA SEQUOIA HATCH (LOCK SUS ASSY AND HANDLE ASSY) HAVE FAILED AND BEEN REPLACED ON TWO OCCASIONS. ON 10 JULY 2014 AND 23 NOVEMBER 2018 EACH WERE COSTLY REPAIRS FOR A SIMPLE HANDLE/LOCK THAT WERE POORLY DESIGNED. A DOOR HANDLE AND LOCK SHOULD NOT COST OVER ONE THOUSAND DOLLARS DURING THE LIFE OF THE VEHICLE. AS THE ORIGINAL OWNER AND A LOYAL TOYOTA CUSTOMER I AM DISAPPOINTED WITH QUALITY OF SMALL PART REPLACEMENT JOBS I HAVE HAD TO COMPLETE TO MAINTAIN MY VEHICLE. HATCH DOOR FAILED WITH NO WARNING OR PREVIOUS PROBLEMS SUMMER AND WINTER CONDITIONS.

WHEN TURNING LEFT OR RIGHT, AND AT LOW SPEEDS, VTS IS TURNING ON AND CAUSING THE VEHICLE TO LOSE POWER. THIS HAPPENS WHEN PULLING OUT IN FRONT OF TRAFFIC AND I CANNOT SPEED UP UNTIL THE VEHICLE IS STRAIGHT. *TR

I HAVE A 2004 TOYOTA SEQUOIA. THE VEHICLE HAS BEEN WELL TAKEN CARE OF WITH NUMEROUS RECEIPTS TO PROVE IT. UPON FURTHER INSPECTION OF THE VEHICLE, I HAVE OBSERVED A 'ROT' HOLE IN THE REAR PART OF THE FRAME. THE WHOLE IN THE FRAME IS APPROXIMATELY THE SIZE OF A DOLLAR BILL AND SPREADING. THERE ARE OTHER PARTS OF THE FRAME THAT WILL NEED ATTENTION IN THE FUTURE. TOYOTA HAS RECALLED SEQUOIA MODEL YEARS 2005 AND UP AND HAVE NEGLECTED TO INCLUDE THE 2004. IT IS APPARENT THAT THE 2004 SEQUOIA IS SUBJECT TO THE SAME FAULTY FRAME MANUFACTURING AS OTHER MODELS/ YEARS OF NUMEROUS TOYOTA'S. MY VEHICLE HAS APPROXIMATELY 137,600 MILES ON IT. I HAVE MAINTAINED VEHICLES FROM FROM THE 90S THAT HAVE BETTER FRAME CONSTRUCTION THAN MY TOYOTA. I BELIEVE THAT THE FRAME ON MY 2004 SEQUOIA WILL NEED FRAME PATCHES IN THE FUTURE AS WELL AS MANY OTHER METAL COMPONENTS CONNECTED TO THE FRAME REPLACED.

WHEN TEMPERATURES FALL TO 32 DEGREES F (SOMETIMES HIGHER) OR BELOW AIRBAG LIGHT ILLUMINATES ON 2004 TOYOTA SEQUOIA. WHEN THE CAR IS STARTED THE SRS (AIRBAG) LIGHT ILLUMINATES IN COLD TEMPERATURES. AFTER CAR WARMS UP AND IF THE CAR IS TURNED OFF AND BACK ON SRS LIGHT WILL GO BACK OFF. FOLLOWING AIRBAG CODES ARE STORED IN SRS AIRBAG MODULE (ECU): B1141 B0116 THIS IS A KNOWN PROBLEM BY TOYOTA SINCE 2004 BUT THEY ARE NOT RECALLING THIS PART OR OFFERING REPLACEMENT. AFFECTED PART NUMBER: 89170-0C070 THIS IS ESPECIALLY DANGEROUS SINCE IT DISABLES ALL AIRBAGS. THE ONLY REPAIR OPTION IS TO REPLACE THE AIRBAG ECU THAT HAS BEEN UPDATED. THIS AFFECTS THE FOLLOWING VEHICLES: 2003 - 2004 TOYOTA SEQUOIA 2001 - 2003 TOYOTA HIGHLANDER HERE IS THE OFFICIAL TOYOTA TECHNICAL SERVICE BULLETIN: AIR BAG SYSTEM - MIL ON/DTC'S B1140/B1141 SET ELECTRICAL EL007-04 TITLE: M.I.L. "ON" DTC B1140 & B1141 MODELS: '03 - '04 SEQUOIA MAY 26, 2004 INTRODUCTION UNDER CERTAIN COLD CONDITIONS (APPROXIMATELY 0F /-18C OR BELOW), SOME 2003 AND 2004 MODEL YEAR SEQUOIA VEHICLES EQUIPPED WITH SIDE AIRBAGS MAY EXHIBIT A M.I.L. "ON" CONDITION WITH A DIAGNOSTIC TROUBLE CODE (DTC) B1140 OR B1141 STORED IN THE AIRBAG ECU MEMORY. TO PREVENT A M.I.L. "ON" CONDITION, THE AIRBAG ECU HAS BEEN UPDATED. APPLICABLE VEHICLES ^2003 - 2004 MODEL YEAR SEQUOIA VEHICLES EQUIPPED WITH SIDE AIRBAGS AND PRODUCED BEFORE THE PRODUCTION CHANGE EFFECTIVE VINS SHOWN. MANY PEOPLE ARE AFFECTED BY THIS: HTTPS://WWW.TOYOTANATION.COM/THREADS/AIRBAG-ERROR-LIGHT-WHEN-COLD.369378/ HTTPS://WWW.TOYOTANATION.COM/THREADS/AIR-BAG-LIGHT-FLASHING.229336/ HTTPS://REPAIRPAL.COM/AIR-BAG-LIGHT-DUE-TO-DEFECTIVE-SENSOR-IN-AIR-BAG-SYSTEM-921 HTTPS://WWW.TOYOTANATION.COM/THREADS/BLINKING-AIRBAG-LIGHT-WHEN-VERY-COLD.182500/ MANY MORE PEOPLE ARE AFFECTED IF YOU GOOGLE THIS ISSUE.

WE BOUGHT IT IN 2014 WITH 76K AND THE FRAME HAD RECENTLY BEEN COATED. SUPPOSEDLY IT WAS FROM TEXAS, AND WE LIVE IN NORTHERN MINNESOTA. THE FRAME LOOKED GOOD AND SEEMED SOLID, BUT WITHIN A YEAR OR TWO ALL OF THE COATING FELL OFF REVEALING VERY RUSTY METAL. BY 3 YEARS (2017) THERE WERE HOLES IN THE BOTTOM OF THE FRAME MAINLY BEHIND THE FRONT TIRES AREA, AND THE REST OF THE FRAME IS ALSO QUITE RUSTY. I HAD TO REPLACE THE FRONT SWAY BAR END LINKS BUT THEY BROKE SOON AFTER AND KEPT BREAKING WITHIN A FEW MONTHS AFTER REPEATED REPLACEMENT DUE TO EXCESSIVE FRAME MOVEMENT. IT FEELS LESS SAFE WITHOUT A FUNCTIONAL SWAY BAR ATTACHED TO THE FRAME AND HAS MORE BODY ROLL WITH MORE RISK OF ROLLOVER. THE FRAME IS ROTTING FROM THE INSIDE OUT, AND THE RUST IS SPREADING LIKE CANCER IN THE SURROUNDING AREAS UNDERNEATH. THE BODY HAS ALMOST NO RUST AT ALL. I PARKED IT IN THE WINTERS TWICE NOW, HOPING TO BUY TIME. BUT I'M COUNTING THE DAYS THAT IT WILL BE UNSAFE TO DRIVE ANYMORE. I'M NOT EVEN SURE WHEN TO DETERMINE WHEN THAT WILL BE, AND AM HOPING IT DOESN'T HAVE CATASTROPHIC FAILURE AT HIGHWAY SPEEDS LIKE OTHERS HAVE HAD WITH THE EARLIER SEQUOIAS. I BOUGHT THIS FOR MY WIFE AND PAID $16000 CASH FOR IT. WE'VE PUT ON 60K MILES BUT EXPECTED TO GET MANY MORE YEARS OUT OF IT BEING THAT IT IS SO SOLID AND RELIABLE OTHERWISE. THIS FRAME IS HORRIBLE, AND PROBABLY WOULD HAVE SHOWN ITSELF A PROBLEM SOONER, HAD IT NOT BEEN IN TEXAS MOST OF ITS PREVIOUS YEARS. IT IS WRONG THAT THE 01-04 YEARS ARE EXCLUDED FROM THE RECALL THAT ONLY COVERED THE 05-08 MODELS, WHEN IT IS OBVIOUS THE SAME PROBLEM EXISTED THEN AS WELL BASED ON SO MANY SIMILAR REPORTS. TOYOTA GOT MONEY FROM THE FRAME MAKERS AND US CUSTOMERS SHOULD BE REIMBURSED FOR THE SEVERELY PREMATURELY RUSTING FRAMES, THAT WILL BE TAKING 10 OR MORE YEARS OFF THE LIFE OF THE VEHICLE OTHERWISE. PLEASE ADDRESS AND TAKE THIS PROBLEM SERIOUSLY.

TOOK 2004 SEQUOIA TO KINGS TOYOTA FOR THE AIRBAG RECALL AS WELL AS DIAGNOSTIC EVAL OF VSC ABS LIGHTS ISSUE. RECEIVED A PHONE CALL THAT THE TECH COULD NOT DETERMINE THE ELECTRICAL PROBLEM UNLESS WE PAID AN ADDITIONAL $360 FOR MORE TIME TO DIAGNOSE AND THAT THE FRAME WAS RUSTED THROUGH WITH LARGE HOLES. WONDERED IF WE WANTED TO PURSUE THE ELECTRICAL ISSUE WITH THE LARGER SAFETY ISSUE WITH THE FRAME. ORIGINAL ISSUE OCCURRED WITH LIGHTS COMING ON (HAD HAPPENED SEVERAL TIMES PREVIOUSLY) FOLLOWED BY THE POWER WINDOWS CEASING TO WORK, SEVERAL HOURS LATER THE WIPERS AND WINDOW SEEMED SLUGGISH AND THE CAR LOST ALL POWER. HAD TO JUMP THE CAR SEVERAL TIMES TO GET OFF THE ROAD AND THEN WHEN JUMPING NO LONGER WORKED, WE HAD TO PUSH THE VEHICLE INTO A CHURCH PARKING LOT. AFTER BEING TOLD BY MR. HOWARD THAT THEY DON'T SEE VEHICLES COME INTO SERVICE WITH LARGE HOLES IN THE FRAME, I RESEARCHED ONLINE AND FOUND THAT 10S OF THOUSANDS OF TOYOTA TRUCKS, INCLUDING 05-08 SEQUOIAS, HAVE BEEN RECALLED - CRC APPLIED AND FRAMES REPLACED AS WELL AS TOYOTA BUYING BACK 95-00 TRUCKS WITH RUSTED FRAMES FOR 1.5 TIMES THE BLUE BOOK VALUE. 04 SEQUOIAS MENTIONED MORE THAN 300 TIMES FOR THE VSC, TAILGATE AND RUSTED FRAME ISSUES THAT ARE PREVALENT IN THIS MODEL - MY VEHICLE HAS ALL 3. SPOKE WITH COLIN, THE SERVICE MANAGER, WHO REITERATED WHAT I FOUND ONLINE. TOYOTA WILL DO NOTHING SINCE THE RECALL IS CLOSED AND DID NOT INCLUDE THE 04 MODELS.

I'VE BEEN DEALING FOR SEVERAL YEARS HAVING AIR-BAGS BEING REPLACED. WHEN AN APPOINTMENT IS GIVEN, I GO TO DEALERSHIP AND AM TOLD NO ONE HAS PLACED AN ORDER FOR THE PARTS.MS DEPT. OF TRANSPORTATION CONTACTED ME AND SAID THEY HAVE MADE THE REQUEST FOR REPAIR AND ESTABRROOK TOYOTA OF PASCAGOULA HAS SAID THERE IS NO RECORD OF ANY CORRESPONDENCE.

FRAME HAS RUST HOLES AND THE STEERING STABILIZER MOUNT RUSTED COMPLETELY OFF. VERY UNSAFE ! THE REST OF THE CAR IS IN EXCELLENT CONDITION SO THE SEVERITY OF RUST ON THE FRAME SEEMS VERY OUT OF PLACE. THIS ISSUE IS EXTREME AND NOT NORMAL. NOT ACCEPTABLE FROM A MANUFACTURER KNOWN FOR ITS QUALITY SYSTEMS. TPS SIX SIGMA EMBARRASMENT IN MY OPINION

FUEL GAUGE NOT MEASURING FUEL PROPERLY. AFTER A FULL TANK, GAUGE INDICATES EMPTY TANK AFTER FEW DAYS. SPEEDOMETER NOT WORKING AND ENGINE LOSES POWER FOR A WHILE WHILE THE GAUGE GOES TO 100 MILES ON THE HIGHWAY AND GOES BACK TO ZERO AND RESTORES POWER TO THE ENGINE. THE VEHICLE HAS ONLY 145,000 MILES ON IT. ALSO RUST ON THE BODY FRAME .

TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. IN 2011, THE CONTACT STATED THAT THE LIFTGATE LATCH FRACTURED. THE LATCH WAS REPLACED BY CULVER CITY TOYOTA (9077 WASHINGTON BLVD, CULVER CITY, CA 90232); HOWEVER, THE LATCH FRACTURED AGAIN AND THE TAIL LIGHT NEEDED TO BE REPLACED. IN ORDER FOR THE DEALER TO REPAIR THE VEHICLE, THEY HAD TO OPEN THE LIFTGATE, BUT WERE UNABLE TO DO SO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 227,557.

OUR 2004 TOYOTA SEQUOIA HAS EXTENSIVE RUST ON THE FRAME OF THE CAR THAT HAS MADE IT UNSAFE TO OPERATE. WE UNDERSTAND THAT TOYOTA USED POOR QUALITY STEEL TO MAKE THE FRAME. WE HAVE CONTACTED TOYOTA, WHICH HAS REFUSED TO FIX OR REPLACE THE FRAME BECAUSE WE MISSED THE JULY 31 2014 DEADLINE. WE KNOW THAT THERE IS A RECALL FOR 2005-08 MODELS AND THE 2004 MODEL SHOULD BE INCLUDED AS WELL. WE WANT THE FRAME TO BE REPLACED. THE REST OF THE CAR IS IN GOOD WORKING CONDITION.

I WAS CHECKING EVERYTHING ON MY VEHICLE OVER BEFORE I WENT FOR INSPECTION AND I NOTICED RUST CORROSION STARTING ON THE FRAME. I TOOK TO A FRIEND TO CHECK FOR ME AND THEY TOLD ME THAT THERE WAS A SAFETY ISSUE WITH THE FRAMES AND THERE WAS A RECALL OF SORTS BACK IN 2012 REGARDING THE FRAMES WERE NOT COATED CORRECTLY FOR THE COLDER STATES. I HAD HEARD ABOUT THIS WARRANTY ISSUE BEFORE BUT WAS NEVER NOTIFIED. MY BROTHER IN LAW TOLD ME TO CHECK IT OUT BACK IN 2016 WHEN THERE WAS A RECALL ON THE AIRBAG/STEERING COMPONENT. I WAS TOLD AT THAT TIME THAT THE RECALL/ WARRANTY ISSUE HAD EXPIRED AND NOTHING COULD BE DONE. I HAVE NOT NOTICED ANY RUST UNTIL THIS YEAR. THIS VEHICLE DOES NOT GO OFF ROAD AND IS ONLY DRIVEN ON PAVED ROADS. I CALLED TOYOTA USA ON 7/24/2019 AND EXPLAINED TO THEM THE SITUATION. ONE OF THE LADIES FELT CONFIDENT THAT I COULD BE HELPED. THEN WHEN I WAS TRANSFERRED TO A LADY NAMED ASHLEY, SHE INFORMED ME THAT THERE WAS NOTHING THEY COULD DO. SHE TOLD ME THAT THE WARRANTY ISSUE WAS SENT TO THE ORIGINAL OWNER IN JUNE OF 2012 AND THEY DID NOT RESPOND. THEY PROBABLY DID NOT RESPOND SEEING HOW I HAVE BEEN THE OWNER OF THIS VEHICLE SINCE 1/26/2012. I WAS THEN TOLD THAT SINCE I DO NOT TAKE IT TO A CERTIFIED TOYOTA SERVICE CENTER TO HAVE MY REGULAR MAINTENANCE DONE THAT THERE WAS STILL NOTHING THEY CAN DO. I SHOULD HAVE THE RIGHT TO TAKE MY VEHICLE WHERE I WANT WITHOUT THE MANUFACTURER DECIDING TO HONOR A WARRANTY BASED ON THE FACT THAT I GO TO ONE OF THEIR SERVICE CENTERS. I WOULD HAVE TAKEN MY VEHICLE DURING THE CORRECT DATES TO HAVE THE COATING PUT ON MY VEHICLE IF THEY WOULD HAVE SENT ME THE NOTICE AND NOT TO THE ORIGINAL OWNER. ESPECIALLY SINCE I WAS THE OWNER OF THE VEHICLE FOR 5 MONTHS WHEN THEY SENT OUT THE WARRANTY NOTICE BUT THEY SENT IT TO THE WRONG OWNER. I FEEL THAT TOYOTA SHOULD TAKE CARE OF THIS ISSUE.

TL* THE CONTACT OWNS A 2004 TOYOTA SEQUOIA. WHILE THE VEHICLE'S OIL WAS BEING CHANGED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS NOTIFIED THAT THE FRONT SWAY BAR BRACKET WAS ROTTED OUT. THE VEHICLE WAS TAKEN TO IRA TOYOTA OF TEWKSBURY (LOCATED AT 468 MAIN ST, TEWKSBURY, MA 01876, (978) 863-9009) WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 219,000.

THE BOTTOM PART OF THE TUBE FRAME IS RUSTED THROUGH. WHEN I WENT TO LIFT IT UP TO CHECK A LEAKING POWER STEERING FLUID LINE, THE JACK WENT THROUGH THE BOTTOM OF THE FRAME.