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Toyota Highlander 2019 — Reported problems

Reported by owners to the source below. It is not a verdict on this car: it is what people wrote. 🇺🇸 Local data

40 owners reported problems with the 2019 Toyota Highlander to NHTSA, most often about power train.

All reports

40
POWER TRAIN 2026-10-07 · NHTSA 11769486

While driving along, the car suddenly begun not too shift in the middle of an intersection. Fortunately for me, this occurred in the middle of the night when there were not many cars around, otherwise serious injury would likely have occurred since it was in a busy area. I had the car towed to an independent shop first who indicated that the problem was likely a transmission failure. I subsequently had it towed to the Toyota Dealership in Wilkes-Barre PA (Motor World), who confirmed it was complete failure of the transmission, with metallic particles circulating throughout its entirety. According to Toyota, the transmission fluid in this type of car is meant to last the life of the vehicle and regular flushes should not be required. Certainly this appears to not be the case. There were no warnings of obvious symptoms that I could appreciate as a lay person. Toyota is quoting me close to $9000 for the transmission replacement, and I am also currently incurring considerable expense from rental vehicles while I figure out the outcome.

POWER TRAIN 2026-10-07 · NHTSA 11769592

The contact owns a 2019 Toyota Highlander. The contact stated that driving the vehicle lost power and failed to properly accelerate while depressing the accelerator pedal. There was an abnormal whining sound coming from the transmission and the vehicle lunged forward and unintendedly accelerated. The vehicle was taken to the local dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not yet repaired. The contact was informed that the transmission was on back order from the manufacturer. The manufacturer was notified of the failure. The failure mileage was 74,000.

POWER TRAIN 2026-10-02 · NHTSA 11768514

The vehicle has a loud whining noise coming from the front of the car. The noise is only heard when I am pressing the accelerator but once I let off it goes away. I took the car into the dealership for inspection and was told it was the transmission that needs to be replaced. Toyota is refusing to assist with the repair because it is out of warranty. Even though they know this is a known issue.

FUEL/PROPULSION SYSTEM 2026-10-01 · NHTSA 11768396

Vehicle engine is running rough and threatened to stall in traffic due to a failed low-pressure fuel pump. This model year is under a major fuel pump recall, but my VIN was excluded. The gauge isn't reading correctly either

POWER TRAIN 2026-10-01 · NHTSA 11768407

Catastrophic mechanical transmission failure in 2019 Toyota Highlander. Diagnosed by Toyota dealership. Said to be the same issue as the recalls submitted for 2018 and 2021 Highlanders due to them having the same transmission

POWER TRAIN 2026-10-01 · NHTSA 11768266

I was driving on the highway and the car stopped allowing me to accelerate which almost caused major issues with an accident. I was luckily able to pull off and coast to a safe area to stop. No warning lights ever came on. It appears to be a transmission failure. I’m very lucky it didn’t occur 5 minutes prior. Currently at dealership for inspection.

POWER TRAIN 2026-09-29 · NHTSA 11767679

The transmission developed a faint whining noise, first noticed September 2026 around 84,000 miles, along with some hesitation during operation. A Toyota dealer diagnosed internal bearing failure inside the transmission and recommended full replacement. An independent shop also quoted full replacement. Estimates ranged $8,500–$10,000. Vehicle not yet repaired; available for inspection. Safety risk: the noise is faint enough that a driver could reasonably dismiss it as imagined, unlike a loud noise or dashboard warning. No warning lamps or messages appeared at any point. This absence of a clear warning means affected drivers may keep driving unaware a component is failing internally. The vehicle also experienced hesitation during operation, which could affect safe acceleration, for example when merging into traffic. Based on documented failures of this transmission design in other vehicles, continued driving risks progression to slipping or sudden loss of motive power, with less chance a driver recognizes the need to stop before that happens. Inspected by a Toyota dealership and an independent repair shop; not inspected by manufacturer corporate, police, or insurance.

POWER TRAIN 2026-09-29 · NHTSA 11767910

2019 Toyota Highlander XLE, 137K miles. Always maintained, never any issues whatsoever, family loved our 'forever' car, UNTIL the dreaded whining noise began underneath the front floorboard. No warning, no indication, just started while driving on the highway and increasingly became louder over the two additional months I drove it. Quick online search indicates this is a very common issue. Brought to a local dealership in Southern NH, where it was quickly diagnosed as a failing transmission in need of replacement. No warranty, out of pocket cost approx. $8K. Just so happened they had a spare, remanufactured transmission already in house, since this was becoming a 'common issue'. They even had what sounded like a dedicated technician that did at least one replacement a week and had the repair time down to a science. No other warning signs, no software codes, no jerking or slipping while driving, just the noise that increased as the gas pedal was pressed. Well known issue, yet no recall for the 2019 year. Toyota forums indicate the replacement transmissions fail as well after accumulating some miles, which might explain why they only offered me a 1-yr warranty if I had replaced mine. It's for this reason I traded in this Highlander vehicle, as this vehicle was no longer safe or suitable for any long distance family driving. It was also my wife's primary vehicle to transport my young daughters, and I believed that the Highlander would have soon left them stranded. I even purchased AAA tow service for the first time in my life at [XXX], all because of this known transmission issue. I now warn everyone who is searching for this SUV to be very aware. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN 2026-09-28 · NHTSA 11767580

Stated hearing a whining noise when accelerating. Research shows this is a known issue witg 8 speed transmission especially Around 60k-80k miles.

POWER TRAIN 2026-09-28 · NHTSA 11767343

The contact owns a 2019 Toyota Highlander. The contact stated that while operating the vehicle, there was a whining sound coming from the engine compartment. Additionally, the vehicle experienced hard, rough, and jerky shifting. The check engine warning light illuminated later and the message "Traction Control Off" was displayed. The vehicle was immediately driven to the local dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The contact stated that during routine maintenance the transmission fluid was flushed and refilled by the local dealer. The manufacturer was notified of the failure. The failure mileage was 80,000.

POWER TRAIN 2026-09-24 · NHTSA 11766733

When I accelerate my car makes a whining noise. I had the transmission flushed and it did not help. My Toyota dealership said to drive it until it gets worse.

SEATS 2026-09-22 · NHTSA 11766020

About 2 months ago we noticed that the driver side seat has a rubture on the right side of the seat and the metal plate has a sharp side which is cutting the cloth of the seat plus the seat has begin to be to saggy and loose

POWER TRAIN,ELECTRICAL SYSTEM 2026-09-14 · NHTSA 11764218

My 2019 Highlander was driving totally normal, when all of a sudden the transmission started slipping and then would no longer accelerate. I was on a windy back road in Alaska with no service, so after letting it sit for a bit I tried to drive it again. It then drove maybe 1/2 more miles before slipping completely and no longer accelerating. No check engine lights came up. I got it towed to my house where a mechanic took a quick scan and said there was a number of transmission codes popping up.

UNKNOWN OR OTHER 2026-09-11 · NHTSA 11763526

About two weeks ago I was driving and the car made a whinny noise and felt like it was shaking and slipping out of no where so I stop in a complex to check it out when I went to reverse the car wouldn’t move forward or backwards I had to turn off and on only to have the car not go pass 20 miles havnt been able to drive it since I got two different check where they say it’s the transmission that the UA80E has that same issue but since there no recall Toyota says it’s not their problem

SERVICE BRAKES 2026-09-08 · NHTSA 11762734

The contact owns a 2019 Toyota Highlander. The contact stated that while attempting to depress the brake pedal, the brakes failed to operate as intended. The contact stated that after taking the foot off the brake pedal, the brakes started working as intended. The vehicle was drivable. The vehicle was driven to the residence, and the contact researched and became aware that there were several owners who had the same failure. The failure mileage was 69,000.

POWER TRAIN 2026-09-08 · NHTSA 11762738

UA80 Transmission failure. Was driving on highway when the transmission failed and lost power to the vehicle. Car was taken to Sunshine Toyota (Batte Creek MI) in 2022 and the transmission was recommended to be replaced due to a defect at 67,000 miles. The car was then sold off, and I acquired it through another dealer.

POWER TRAIN 2026-09-05 · NHTSA 11762379

The transmission (power train) in this vehicle shows symptoms of a known defect in Toyota's UA80 8-speed. Since approximately (Aug 2026/~70k mileage), it has produced shining/grinding noised at increasing speed. these symptoms match failure patterns described in Toyota's own Tech Service Bulletin for transmission, which have led to documented cases of sudden power loss, gear slippage, and complete failure in other owners of this and related models. I have not yet experienced complete loss of propulsion, but given the documented failure patterns, there is a foreseeable risk this could occur without warning while driving, including traffic or while merging, creating a safety hazard. I took the vehicle to Toyota of Manchester, NH dealership on [XXX] and requested repair given the known TSB coverage. Toyota denied repair assistance, citing lack of dealer service records, despite transmission fluid being a lifetime-fill component unrelated to this failure mode. I am filing this proactively due to the documented risk of sudden failure, and because Toyota denied to address a known, symptomatic defect before it progresses and declined to take responsibility for the repairs or repair assistance for this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN 2026-09-02 · NHTSA 11761588

The UA80 8-speed automatic transmission failed at 87,896 miles. Symptoms began as slipping in 1st and 2nd gears and harsh jerking when accelerating from a stop, with the engine revving while the vehicle failed to move. This is a loss of motive power that can occur without warning in traffic. On 8/31/2026 a Toyota dealer diagnosed a failed transaxle requiring complete replacement, with a whine traced to the differential inside the transmission, and quoted $11,126.81. This matches the failure mode in Toyota TSB T-SB-0160-18, which Toyota addressed for some 2017-2018 VINs under Customer Support Program ZJC. My 2019 has the same UA80 unit but falls outside that program. The replacement part is backordered with no ETA per Toyota's own case portal. The vehicle is maintained on schedule and available for inspection. Toyota declined goodwill assistance and refused to provide the denial in writing.

POWER TRAIN 2026-08-24 · NHTSA 11759249

The component that malfunctioned is the vehicle’s automatic transmission. The transmission developed a progressively worsening humming/whining noise during acceleration. The transmission is no longer available for inspection because the vehicle has been taken to an independent transmission repair shop for diagnosis and repair. The problem creates a safety concern because the transmission developed significant internal wear or damage and could potentially worsen or fail while the vehicle is being driven. A transmission failure could result in loss of power or unexpected changes in vehicle operation, increasing the risk of an accident, particularly while accelerating or merging into traffic. The problem was reproduced and confirmed by a Toyota dealership. The dealership diagnosed the noise as coming from the transmission and determined that the transmission requires replacement. The dealership recommended replacing the transmission rather than repairing the specific internal component causing the noise. The vehicle was inspected by the Toyota dealership. It is now at an independent transmission repair shop for repair. No police or insurance inspection was involved. There were no warning lights or warning messages on the dashboard before the problem. The first symptom was an unusual whining noise from the transmission area. The noise later changed into a more noticeable humming sound that increases with acceleration and vehicle speed. The vehicle continued to operate, but the abnormal transmission noise persisted and progressively became more concerning.

POWER TRAIN 2026-08-23 · NHTSA 11758885

My 2019 Toyota Highlander AWD vehicle started making a whining noise around 85,000 miles. This high pitched whining sound occurred while accelerating and became louder and louder with time. I researched the issue and found out that the same issue had occurred on 2018 Highlanders and Toyota issued a Customer Service Bulletin T-SB-0160-18, which addressed the repair and replacement of these UA80 transmissions regardless if the warranty had expired or not. After visiting my local Toyota dealer, they confirmed that the high pitch whine was the final drive noise with the UA80 transmission and the exact same issue as the 2018 Highlander. If left unchecked, my transmission would eventually fail. Since my 2019 Highlander is not part of any recall, and at the moment, not part of the Customer Service Bulletin T-SB-0160-18, I was left to take care of the repair on my own. I contacted Toyota Corporate and requested financial assistance on the the approximate $7,000 charge to replace my transmission. Toyota told me that my car was not under warranty, but they could pay for my 50% of my cost to replace my transmission. I had to pay $3,535 (half of the total cost) to repair my transmission. Since this issue is a manufactured flaw with the assembly of the transmission, I believe the entire repair should be covered 100% by Toyota; therefore, a recall should be issued or the 2019 Highlanders should also be included in the Customer Service Bulletin T-SB-0160-18.

POWER TRAIN 2026-08-15 · NHTSA 11757101

Winning on acceleration,

UNKNOWN OR OTHER 2026-08-11 · NHTSA 11756369

UA8OF transmission went. Vehicle was making whining noise when purchased and was told was normal. Driving the car as normal when traveling through intersection when car would not drive.

UNKNOWN OR OTHER 2026-08-08 · NHTSA 11755612

The back passenger door (passenger side) will not unlock when using the remote or the button on the front door panels. The only way to open the door is to push the button manually on the car door. The child lock is NOT ON!!! I called the Toyota dealer in my town and they said there are no recalls and it would be $200 to do a diagnostic test on it. This is not ok. To not be able to unlock the door from the remote or the front door panel is not acceptable.

POWER TRAIN 2026-08-02 · NHTSA 11754310

My 2019 Toyota Highlander has the same UA80 transmission that Toyota was required to fix under CUSTOMER SUPPORT PROGRAM ZJC, which covers 2017-2018, the transmission has the same whining noise and shifting issues. Toyota must accept responsibility for their manufacturing error where the washer tab was not bent properly, allowing a nut to loosen leading to the whining noise. I expect the NHTS to require them to cover their 2019's as well, as a consumer we are getting screwed here.

POWER TRAIN 2026-07-30 · NHTSA 11753890

In April of 2026 started hearing a whining noise in the engine of my 2019 Toyota Highlander. The vehicle has 110471 miles. Have had it checked at the dealership twice and a mechanic twice. All have said the transmission is going out. I have had the transmission fluid replaced, but it did not help. Apparently, Toyota knew about this problem and still sold the car. I am unable to drive car because I am afraid it is going to break down. The dealership said they could replace the transmission for 8762.64 dollars. Toyota has since stopped making UA80 eight speed auto transmission.

POWER TRAIN 2026-07-22 · NHTSA 11752267

I have a 2019 Highlander XLE AWD that had 85000 miles when the transmission started whining. It got worse pretty quickly so iI took it to a transmission shop. They rebuilt it for $6700.00. I drove it for another 9-10 thousand miles and the whine is back. I'm not sinking another $6700.00 into another transmission. I've talked to several transmission shops and I'm being told there isn't a true fix. Rebuild it and it will come back, guaranteed. What recourse do I have? The car only has 102,000 miles which is typically nothing for a Toyota. But it all started at 85000. Something needs to be done. I see programs for the 2017 and 2018 models but not the 2019. It's the same transmission. The issues crop up after the vehicle has gone out of warranty.

ENGINE 2026-07-17 · NHTSA 11751157

I am writing to formally document a series of unresolved mechanical issues with my vehicle, culminating in a complete transmission failure, and to request assistance in resolving this matter. The timeline of events is detailed below: *Winter 2024: I first noticed a persistent buzzing sound originating from the engine compartment. Because this symptom primarily occurred during low ambient temperatures, I initially attributed it to the cold weather. The mileage on this vehicle was around 50k miles. *Spring 2024: I contacted the dealership to report the noise. I was advised that the issue was likely related to a worn belt. Subsequent inspection, however, proved this diagnosis to be incorrect, and the root cause of the noise remained unresolved. *Fall 2024: The engine buzzing returned. Concurrently, a severe driveability issue emerged. On multiple occasions after shifting from Park to Drive, the vehicle failed to engage the gear properly, behaving as though it were in Neutral and preventing any acceleration. This would occur while driving and stopped at redlights, which posed a major safety concern as I was transporting my newborn and young child with me. * February 2025: The vehicle became entirely inoperable. Unfortunately, this failure occurred around 62k miles, AFTER my 60k mile warranty expired, (which i was unaware of). Given that these symptoms began during the winter of 2024 and were reported to the dealership early on, it is clear that the initial diagnostics failed to identify a developing and critical transmission defect. I conducted research and discovered this is a recurring issue with Toyota Highlanders, and other vehicles with the model UA80 transmission. Toyota posted a service bulletin, extending vehicles from 2017 & 2018 but have yet to address the 2019 through current models to date with reports of the same transmission issues.

ENGINE 2026-07-11 · NHTSA 11749690

The car is was a 2019 Toyota Highlander with approximately 125,000 miles. White Smoke started appearing in the exhaust. Quickly after that, the check engine light appeared and started blinking, meaning the engine was misfiring. We brought to the dealership, and they found that cylinder 4 of the engine was damaged (scoring on the inside of the cylinder wall). The engine was releasing metal particles in the oil. Further, the cylinder would not hold oil or coolant pressure, and was burning both oil and coolant. The only fix was to replace or rebuild the engine.

POWER TRAIN 2026-07-09 · NHTSA 11749409

Hundreds of thousands of 2017–2022 gas-powered Toyota Highlanders (equipped with UA80E/UA80F 8-speed transmissions) are experiencing high-pitched whining noises, hard or erratic shifting, and sudden hesitation. This is caused by a factory defect where a retaining nut and locking tab in the counter drive gear sub-assembly were improperly installed, causing premature internal wear and gear movement

POWER TRAIN 2026-07-08 · NHTSA 11749132

I have the high pitch whine coming from transmission. It is a known issue with Toyota but they refuse to look into it since my VIN falls outside their recall list. This is the same transmission as previous years and has the exact same issues. This is a safety issue that needs to be addressed immediately.

VEHICLE SPEED CONTROL 2026-07-02 · NHTSA 11747859

Whining sound can be heard while accelerating the vehicle. Maintenance crew is reporting an issue with transmission. UA80F 8 speed transmission on V6 engine in Toyota Highlander has this failure noise. Given that the transmission can fail anytime. It is dangerous to operate the vehicle. No action is taken from Toyota yet.

UNKNOWN OR OTHER 2026-06-28 · NHTSA 11747050

Since October 2025 I have had intermittent issues where the car battery suddenly loses power when driving. I have had to pull over on highway medians and shoulders. A few seconds before it loses power, multiple dash alerts go off: pre-collision malfunction, hybrid system malfunction, check engine. It has been seen now by multiple mechanics including Toyota dealership. It is now on its third battery. Replaced yesterday and lost power on highway today. Please investigate this issue.

UNKNOWN OR OTHER 2026-06-19 · NHTSA 11745180

The dealership recommended transmission fluid exchange services for my 2019 Highlander SE after the recommended mileage for this service. I wasn’t able to get this service completed because of timing, however later on the service was completed and after three weeks the vehicle started jerking upon acceleration. Took the Benchley back to the mechanic to diagnose the problem. Per the diagnostic test the issue was determined by this code transmission P0745-7F | Pressure Control Solenoid "A" Actuator Stuck Off - Pending DTC.

POWER TRAIN 2026-06-12 · NHTSA 11743683

My car has been making a whining noise upon acceleration. It stops whining as soon as you release the acceleration I had a mechanic look at it who verified transmission failure.

UNKNOWN OR OTHER 2026-06-11 · NHTSA 11743516

The rear air conditioning refrigerant lines on a 2019 Toyota Highlander SE failed due to excessive rust/corrosion, causing the A/C system to leak refrigerant and stop holding a charge. The failure affected the rear A/C lines that run to the rear of the vehicle. The problem was first diagnosed by an independent repair shop and then confirmed by a Toyota dealer. The Toyota dealer documented that the rear A/C lines were leaking due to excessive rust/corrosion. The dealer recommended replacing the rear A/C lines/cooling lines as a set, evacuating and recharging the A/C system, adding dye, and checking system operation. The repair was completed by the Toyota dealer but not covered or reimbursed. The vehicle/component was inspected by an independent service center and by a Toyota dealer. Toyota corporate customer support was also informed of the dealer diagnosis. The failed component may no longer be available for inspection because the repair has been completed, but repair records, dealer diagnosis, invoice, and related documentation are available. Safety concern: The A/C system failure can affect occupant safety and visibility because air conditioning is used for windshield defogging/defrosting and cabin humidity control. Loss of A/C can reduce the ability to clear the windshield in humid or rainy conditions. It can also create a risk to rear passengers, including children, during hot weather because the rear A/C system is no longer functioning as designed. The failure also involved leaking refrigerant from corroded lines. Toyota will not accept that this is a premature and dangerous parts failure. There were no warning lamps or dashboard messages before the failure. The symptom was that the A/C stopped cooling and would not hold refrigerant. The cause was later confirmed, by Toyota, as leaking rear A/C lines due to excessive rust/corrosion. Toyota has refused goodwill repair even after NUMEROUS persons have reported the same issue online.

POWER TRAIN 2026-06-11 · NHTSA 11743535

My Toyota Highlander 2019 began to produce a whining noise that orginates in the transmission at about 89000 miles. An independent mechanic examined the vehicle and deteremined that the noise is well documented. After conducting research, I found that the issue is caused by improper assembly and the only repair is a complete replacement of the transmission. I also discovered that there is a recall on the 2017-2019 Toyota Highlander due to the 8 speed transmission which is also used in my vehicle. The idea that the 2019-2022 Toyota Highlanders are NOT included in this recall is completely unreasonable. These vehicles utilize the same 8-speed transmission and the whining noise tends to surface after 60, 000 miles - about four to five years based on useage. The whining noise began without warning or symptoms. The vehicle drove without issues and we intended on driving this vehicle into retirement considering the reputation Toyota had on building reliable vehicles. I will never purchase or recommend the purchase of a Toyota vehicle! The idea that repeated transmission failures, without an univeral recall for all years affected, shows that the comsumer is not respected. I would enjoy understanding the logic and data that enabled Toyota to limit the recall to just three production year when the 8-speed transmission spanned six years of production (2017-2022). I am now forced to look into replacing the transmission with potentionally another faulty, improperly assembled 8-speed transmission.

POWER TRAIN,SERVICE BRAKES 2026-06-10 · NHTSA 11743106

8 speed transmission faulty

POWER TRAIN 2026-06-10 · NHTSA 11743301

I am reporting a potential premature transmission failure in my 2019 Toyota Highlander AWD. At approximately 89,000 miles, the vehicle developed a noticeable and persistent whining noise coming from the transmission/drivetrain area. The noise continued despite transmission service and has progressed to the point where the vehicle requires a transmission replacement. I have had the vehicle evaluated by three separate repair facilities, including transmission specialists. All three independently determined that the transmission has failed and requires replacement. Repair estimates range from approximately $7,200 to $12,000. A complete transmission failure at approximately 89,000 miles is unexpected and raises concerns about a possible design or manufacturing defect. A transmission failure while driving could cause loss of power, inability to accelerate, reduced control of the vehicle, or create a dangerous situation while merging, entering traffic, or traveling at highway speeds. The vehicle has been maintained and used normally. I am submitting this complaint because I believe this issue may affect other Toyota Highlander owners and should be investigated for a potential safety-related defect.

POWER TRAIN 2026-06-08 · NHTSA 11742621

My 2019 Toyota Highlander XLE V6 developed a serious transmission-related safety problem that ultimately resulted in a sudden loss of propulsion while driving. For some time before the failure, I had noticed an unusual startup noise during cold starts and mentioned this concern during routine service visits at an authorized Toyota dealership. I was advised that the condition was normal. Prior to the major failure, the vehicle otherwise remained drivable. On December 2, 2025, the vehicle underwent scheduled maintenance at an authorized Toyota dealership, including a transmission fluid service. Within the following days, during cold weather conditions (approximately 35°F), the vehicle began exhibiting transmission shudder, RPM flare, harsh torque converter engagement, and illuminated both the Check Engine and Traction Control warning lights. I immediately returned the vehicle to the servicing dealership and reported that these symptoms had appeared following the maintenance visit. After inspection, I was informed that the torque converter clutch actuator had failed and that the transmission would require replacement or rebuilding. The vehicle was released to me, and I was not advised that it was unsafe to drive or that it should not be operated. On the morning of December 11, 2025, while driving home from work in approximately 31°F temperatures, the vehicle suddenly lost propulsion. The engine RPM increased, but the vehicle would not move under its own power. I narrowly avoided being rear-ended by a truck traveling behind me. I believe this created a significant risk of a serious collision. The vehicle was towed and remained out of service for approximately two months because replacement transmissions were difficult to obtain. The transmission was ultimately replaced with a used transmission assembly at a total repair cost of approximately $7,220. After the transmission replacement, the unusual startup noise that I had previously reported completely disappeared,

FUEL/PROPULSION SYSTEM 2026-05-31 · NHTSA 11741155

I am filing this safety complaint regarding a known defect in my 2019 Toyota Highlander Hybrid related to the high-pressure fuel system. My vehicle triggered a Check Engine Light with Diagnostic Trouble Code P107B - Fuel Rail Pressure Sensor ‘B’ Circuit Range/Performance. This code appeared multiple times (3 stored faults). Toyota has formally acknowledged this defect by issuing Technical Service Bulletin T-SB-0050-20 specifically for 2018-2019 Highlander Hybrid vehicles. This is a fuel system pressure issue that directly affects the safe and reliable operation of the vehicle. A failure in the fuel rail pressure system can cause: •Sudden loss of engine power while driving •Unexpected stalling at highway speeds •Inability to accelerate when needed, creating a dangerous situation in traffic Despite Toyota acknowledging this defect through TSB T-SB-0050-20, Jim Coleman Toyota (10400 Auto Park Ave, Bethesda, MD 20817, Phone: 301-618-0480) quoted me nearly $3,000 to repair this issue rather than covering it under warranty. I believe Toyota should issue a formal recall to protect all owners of affected vehicles. I am requesting that NHTSA investigate this matter and pressure Toyota to issue a recall covering all 2018-2019 Toyota Highlander Hybrid vehicles affected by this known fuel system defect.

Specifications, safety and listings for this car

Questions

What do owners report most on the 2019 Toyota Highlander?
Problems with power train: 27 reports of 40 on record at NHTSA.
How many owner reports mention a crash or a fire?
Out of 40 reports: a crash is mentioned in 0 and a fire in 0. These are what owners wrote, not confirmed findings.