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Toyota Corolla Cross 2025 — Problemas relatados
Relatado por donos à fonte abaixo. Não é um veredito sobre este carro: é o que as pessoas escreveram. 🇺🇸 Dado local
53 proprietários relataram problemas com o 2025 Toyota Corolla Cross para a NHTSA, mais frequentemente sobre service brakes.
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53Driver was parking in the park and when he turned into parking space, Brake sunk into the floor and car didnt stop and sped over the parking space. Gentle bump to the parking stalls would not even slow down the car and it sped up more. Can ended up hitting a structure wall ( high wall planter ) and finally came to stop after 5-7 min of circling over the parking lot with parking safety bumps. Car is now totally and I have contacted the Dealer and Toyota Brand Imaging center. I have been trying to gather information about EDR. and Toyota has not been really helpful on handling this in timely manner nor upfront about the issue.
I was driving on the XXX freeway going towards [XXX] and my sunroof exploded while I was driving. The sunroof was shattered. I was maybe 15 to 20 minutes from my exit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2025 Toyota Corolla Cross. The contact stated that while driving at highway speeds with the adaptive cruise control activated and activating the left turn signal to overtake another vehicle, the vehicle immediately accelerated to the set speed before the contact could steer to the left to overtake the vehicle. The contact stated that the failure had occurred consistently and primarily while driving on the highway since purchasing the vehicle. During the recent failure the vehicle nearly rear-ended another vehicle. Additionally, the contact stated that whenever the brake lights of the vehicle ahead illuminated and the vehicle was in the process of exiting the highway, the automatic emergency braking engaged, nearly causing the vehicle to be rear-ended. The failure mileage was approximately 5.
225/40R18 88V
Premature wear and tear
I pulled into XXX drive way at 6:53pm XXX. By 7:12 pm we were on the phone with 911. My car alarm when off. I went over to my car. It was smoking had a bad smell it smelt like it was about to explode. It wouldn’t let me unlock the car. Finally after 5 minutes it finally unlocked there is literal flames on the driver side dash and floor board. We used a fire extinguisher it was still smoking so we put water on it. When the fire department finally showed up the dash was still 182 degrees. They used their high water power fire extinguisher. The battery was also unplugs before the fire was completely out. And state farm called a tow truck to take it to pohanka in Salisbury Md.
The contact owns a 2025 Toyota Corolla equipped with Dunlop Tires, Tire Line: SP Sport 5000, Tire Size: 225/40/R18, DOT Number: 1EUT74MBR5024. The contact stated that while driving on several occasions at various speeds, there was an abnormal sound coming from each tire, and the tires were slick while driving in inclement weather. The vehicle was taken to the dealer, where it was determined that all four tires needed to be replaced due to uneven wear. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 8,000.
I turned on the car after it had been sitting in the hot sun for about 4 hours (after a 180 mile trip). When I turned on the vehicle, about a minute into driving (on a gravel driveway), the car started blaring multiple lights and the steering wheel locked. Notifications were “System Failure" & "Electric Power Steering Malfunction - please contact dealer.” The steering wheel completely locked/uncontrollable - 3 others tried to help me. I was going ~5 mph when it happened. I was able to put the car into park & turned it off for 10min. On restart, the car acted normal again. If this happened while driving at a high speed I believe it would result in serious injury or death. This is the second episode. The first time it happened (XXX), Toyota did a full inspection/scan of the car but couldn't reproduce the issue despite confirming it was documented in the car's system log. This time, I emailed toyota same day. The car has now been at dealer for 4 days. They haven’t been able to reproduce the issue despite acknowledging both times that the events are documented in the car's log. The dealer recommended replacing the ECU. Unfortunately, toyota corporate claims they "cannot replace it without reproducing the issue" which is ridiculous given that the issue is inherently unpredictable (which is what makes it terrifying) yet irrefutably present. I am concerned I will die due to a malfunctioning steering wheel before toyota corporate will take it seriously. I do not feel safe driving the car now that this has inexplicably happened 2x. Multiple people online reported a similar issue [XXX]; the sounds occurring during the linked video are similar to my event. The main difference is that my car never once said low battery; no engine problems, never have had a dead battery. I was even able to drive 180 miles home that night (praying the whole time cause I had no other choice in a rural area). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was broadsided at the front end of the drivers side on Saturday 07/25/2026 by a wayward vehicle drifting into my lane. After the crash, the airbags deployed and then I could not open the driver seat door. Three other passer-bys who kindly stopped to check on me could not open the door from outside either. Finally, after being stuck for at least 10 minutes in the car, the police arrived, who somehow managed to open the door and let me out. This is a serious safety hazard; if the car caught fire, I could be burnt alive.
It was heavy rain traffic came and when I slowed down the anti lock breaks effected me from stopping fast enough and were made me just slid into back off vehicle in front off me giving me injury's to my kneck due to the air bags did NOT deploy.
At around 4:20 pm I was turning left at a stop sign (did not put on turning signal) and then about 30 feet later, turning right at a light. This is the same location I have driven for the past month. The car had been on for about 3 minutes after sitting in a hot parking lot all day (104 degrees). All of a sudden (after turning left) but before/during was turning right, the car’s steering wheel locked and transmission just started beeping. I could not turn the steering wheel more than about 5 degrees in either direction, so instead of turning right I had to go straight. No matter what I did the steering wheel would not turn. - I simultaneously got a notification on my dashboard that said “System failure” “system malfunction” [something along those lines]. Multiple lights on my dashboard illuminated in yellow [auto steering symbol, can’t remember what else] and lots of extremely loud beeping. - I to confirm I was not in neutral (I was not, I was still in drive) but I could not do anything besides brake. - I panicked, slammed brakes. Turned car off/stopped. The location was where 2 roads diverged and I had part of the car sticking out into a lane because there was nowhere else to go. - I sat for about a minute and then turned the car back on and it drove but I was scared to go on the highway. - I have called Toyota for repair (it happened prior to a holiday weekend so they were closed) but to date have not yet contacted insurance/etc. - I believe there are video cameras at this intersection so there may be footage of it.
The contact owns a 2025 Toyota Corolla equipped with Dunlop Tires, Tire Line: SP Sport, Tire Size; 225/40/R18, DOT Number: (N/A). The contact stated that while driving approximately 50–60 MPH, the rear end of the vehicle was uncontrollable. The vehicle was driven to the shoulder of the roadway. The contact inspected the vehicle and became aware that the rear driver's and passenger’s side tires were cupping. The contact stated that the tires were original equipment. The vehicle was towed to the dealer; however, the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28,000.
The contact owns a 2025 Toyota Corolla Cross. The contact stated that while in a parking lot, a parking spot opened, and the contact planned to take the spot. While the vehicle was in reverse(R), the vehicle crashed into the front end of another vehicle. The contact stated that the back over prevention camera failed to alert the contact of an object or another vehicle nearby. The contact did not file a Police report. There were no injuries sustained. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,500.
I performed a search on Google for any corolla's braking problem and found an incident "EXACTLY" like my daughter experienced! Here is the link to it on Reddit - Terrifying brake failure on my new 2025 Corolla Hybrid – Pedal went to the floor with zero warning! [XXX] BELOW IS THE VERBIAGE FROM TOYOTA CUSTOMER SERVICE SENT BACK TO ME 06/19/2026: Thank you for contacting our Brand Engagement Center regarding the incident that occurred on [XXX], and was reported to us on May 12, 2026. You reported that while your daughter was driving your 2025 Toyota Corolla Hybrid, she experienced a brake failure incident causing a collision to occur. You stated that she was exiting to the right and applied pressure to the brake pedal. However, the brakes made a loud noise, the brake pedal went to the floor, and your vehicle collided with the rear-end of another vehicle. You also expressed concern that the front Supplemental Restraint System (SRS) airbags failed to deploy. This is the summation. Of course they found nothing... Respectfully, [XXX] email- [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The glass on the instrument panel has an extreme glare in the sun. I have tinted all my windows including the windshield, but the issue persists. The hood on the instrument panel needs to be longer or the glass needs to be non glare. There is nothing on the market that will fix this issue.
I was driving west bound on I40 with the adaptive cruise control, and lane assist on at 75 MPH. It was around 8:30 PM when I seen the instrument panel flash, just drop for less than half a second, and then come back up but dimmer, like when the headlights come on, except they already were on. At that point all engine noises stopped and the car felt like it was actively braking. I literally lurched forward in my seat. I noticed that the RPM's had dropped to zero and I didn't see anything on the dash that indicated any warning. All green icons and nothing red. Stepped on the gas pedal, nothing. Tried hitting the cancel on the adaptive controls, nothing. I started turning the car from the inside lane to get to the outside shoulder while shifting the car into neutral to get more drift and tried toggling the key from off to start position and the engine. No rev, no RPM's. Car stalls in the outside lane. I turned on the flashers and then put the vehicle in park, removed the key and then re-entered the key and tried to start. Nothing. Attempted to push the car out of the lane in neutral but I wasn't able to get it to move. A couple semi's go by and I about pooped my pants. Waited for highway patrol to come by and get the car towed. Very fortunate no one was hurt or killed. I believe the automatic emergency braking activated or the electronic parking brake activated? All of the interior systems still had power.
The contact owned a 2025 Toyota Corolla. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond as intended. The front end of the vehicle lowered down while the rear-end rose and made an abnormal squealing sound. There was no warning light illuminated. The contact's husband assisted the contact in driving, and the vehicle was able to respond after several attempts; however, the contact's husband stated that the vehicle felt like the parking brake was engaged unintendedly. The vehicle was taken to the dealer, where the failure could not be duplicated; however, an unknown part was replaced. The contact stated that while driving 35-45 MPH, the vehicle in front of the contact's vehicle slammed on the brakes. The contact then depressed the brake pedal, but the pedal travelled down and rested on the floorboard. Additionally, the front end of the vehicle lowered while the rear end of the vehicle rose, and the vehicle crashed underneath the rear-end of the truck. There was no warning light illuminated. The air bags failed to deploy. Toyoya Safety Connect system automatically connected the contact to a representative. The contact was transported to the hospital by emergency units. The contact sustained a fractured sternum, three fractures on the back, and the contact was hospitalized for 3 days. The contact's husband later arrived at the hospital and received medical assistance. The contact's husband sustained headaches, neck pain, bruised stomach as the seat belt fractured. The other driver did not sustain injuries. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were contacted. The failure mileage was approximately 8,000.
The contact owns a 2025 Toyota Corolla. The contact stated that while driving approximately at 65 MPH, and applying the brake pedal to exit off a ramp, the vehicle failed to decelerate. The contact continued to press the brake pedal; however, the vehicle did not stop, causing them to rear-end another vehicle, which caused their vehicle to come to an abrupt stop. The air bags did not deploy. The contact did not receive any injuries, and no medical attention was needed. A police report was filed. The vehicle was towed by Georgia Carolina Recovery Services. The contact was informed by the adjuster that the vehicle may be totaled; however, the decision had not been finalized. The dealer was contacted and informed about the incident. The manufacturer was informed of the failure. The failure mileage was approximately 8,500.
Driving along the freeway, the sunroof spontaneously exploded glass went out everywhere
Driving on the interstate. Did not see or feel anything in the road. Airbags deployed and wrecked.
On February 14th, my 2025 Toyota Corolla Hybrid (approx. 17,000 miles) experienced a catastrophic failure. Without warning, the steering wheel completely locked, preventing any control. Simultaneously, the automatic emergency collision braking system malfunctioned, locked the brakes, and would not disengage. This total loss of control forced the vehicle to crash into a median. Toyota Corporate has ignored my case for 30 days. This is a severe, life-threatening manufacturing defect that caused a crash and destroyed my sole source of income.
Two incidents of rodent eating the wires of the car in a span of two weeks that cause a lot of money to repair. Dealership did mention that wires have soy based insulation which was the cause. Newer Toyota Cars have the same problem which a coworker of mine had last year and my brother as of this date have the same problem.
The contact rented a 2025 Toyota Corolla. The contact stated that while driving at unknown speeds and entering into a parking space, the contact applied the brake pedal; however, the adaptive cruise control system engaged unexpectedly, causing the vehicle to accelerate and crash into a building. The driver was unable to turn off the adaptive cruise control system. There were no reported injuries, fire, or airbag deployment. A police report was filed. The vehicle remained drivable after the incident. The contact also stated that the vehicle continued to surge forward at intersections following the crash. An unknown local dealer was contacted, where it was diagnosed and determined that reprogramming was needed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
The corolla cross 4WD steering is in question. At 40mph it suddenly went from power steering to manual steering. It lasted only 1-2 secounds and then returned to normal P.S. Toyota dealer ship doesn't know because it wasn't doing it for them. I am searching u-tube for similar experiences now. It was startling and am watching. no accident but could cause one if it is a symptom of anything further.
I was driving at 2pm after an Ice Storm had hit texas and a majority of ice was missing but there was a small patch under a bridge. There were two stoplights once which was not under a bridge and one about 50-100 in front which was. I had accelerated to about 20 before the other light changed to red and I attempted to stop but due to ice I kept sliding forward adn the ABS was going wild and while I had the brake held down the pedal was going wild from the ice and after the car has stopped the brake pedal arm had bent so drasticly my brake lights wouldn't turn off due to the pedal arm being bent into the sensor below the dash. Toyota then refused to cover any part of the repair cost under the warrenty due to outside influence. I did not and could not have expected that using the brake pedal in an emergency situation would brake the brake pedal and they refuse to cover it under manufacturer warranty.
exactly one year after purchase and with approximately 18,000 miles on the vehicle — the original factory-installed front right tire catastrophically failed while I was driving under normal conditions. The tire blew out suddenly with complete sidewall separation, causing loss of vehicle control. There was no prior tire pressure warning before the failure occurred. Tire size: 225 /40R18 88V
Driving on highway around 65mph, car shut down internally completely blacking out inside. Turned back on a few seconds later while still driving all lights were blinking. Pushed the SOS no-one answered pushed again then someone came on. Matches the same description on the other 2025-26 hybrids in the corolla cross and camry hybrid.
I am writing to inform you of some recurring issues with my vehicle. The car has been displaying several (5) alerts, including those related to the parking brake system, drive-start control system, check engine light, vehicle stability control system, and secondary collision brake system. I took the car to a dealer for repairs, and they assured me that the issues were resolved. However, the following day, the problems reappeared. Additionally, when I start the car, it emits an unusual sound and begins to shake. Unfortunately, The dealer had 5 days my car to repair and denied to provide a rental car. I don't understand the reason if my car is new and the problem is manufacturing I would appreciate your assistance in addressing these ongoing concerns.
Engine turned off at stop light while stopped for about 30 seconds, then started a long beep. The engine light and the power steering light came on. The screen also said put in park and restart engine. I did and it started back up and the dashboard warnings went away. It was unsafe because when the light changed to green I couldn't immediately accelerate and the cars behind me could not either. The problem has not been reproduced or confirmed by a dealer, they cannot find anything wrong.
The tail lights on the SE version are way too small. We have had numerous instances on near rear end collisions due to the size and placement of the SE model tail lights. They are tiny and they only offer much larger, safe taillights on the XSE model. Really do not even understand how the SE taillight configuration is legal.
On day 3 of having the car brand new straight from the dealer about 25 miles on it the transmission went out. Spent a month for them to fix it. Still does not drive the same and I can tell does not excellerate the same.
The pre-collision system acted as if it sensed a car or object in the road. It had loud warnings and slammed my brakes very hard to stop the car. There were no objects or cars around. If a car was behind me, it would have been a guaranteed crash. Very dangerous especially if it happened on the highway. Dealership said it could have been from a loss of communication. A loss of communication should have the pre collision system disabled not force brake. This is a potentially life threatening issue with this car.
My back seats indicate that there is someone seating in them. The alarm for the seatbelt will go off. I have to buckle all the seats to prevent this.
Passive cruise control was set to 65 mph and the vehicle without being prompted by operator rapidly accelerated to 80 mph before operator hit brakes. Acceleration would have likely continued if operator had not hit brakes.
While in park, when vehicle switches from electric idle to engine idle the car lurches forward. This has happened on multiple occasions
Today while merging into the high way the car suddenly slowed down to 40 miles per hour and would not accelerate . We took the car to Toyota however they said they could not find any thing or replicate the problem
I have had several issues with the car. As issues have not been address problems become more unsafe. Most recently i have had intermittent issues with steering. The wheel will randomly be hard to turn leaving the car to drift uncontrollably. I have gone to the dealership but because they cannot replicate the issue nothing has been done. I have gone 3 different times to get them to address the concern but they cannot replicate it so they have not examined anything. They turned off the safety setting instead of checking the ADAS and since turning off the systems the issues are less frequent, but still a concern. I have contacted corporate who has not helped come to a resolution to ensure the vehicle is safe to operate.
While driving on the freeway, the steering wheel wobles and the entire car sways left and right. I am fearing for my life!
Vehicle driving thru a city street with no lights at 7 mph around 10pm when the Lane Keeping Assistance read a trash can on the left and pickup truck on the right on the narrow street pulling it completed to the right side and hitting a parked vehicle. Vehicle presented initial issues with quick light and noise the day before the incident. Damages does not reflect a vehicle driving at 7mph(GPS tracker video available but unable to upload) Vehicle manufactures ran a completed FTS inspection on 08/22/25 at local dealership - Results will not be provided for another 45 - 60 days.
The contact owns a 2025 Toyota Corolla Cross. The contact stated that while driving on several occasions at undisclosed speeds, the vehicle accelerated inadvertently. Additionally, the contact stated that on several occasions while driving at undisclosed speeds, the brakes were inadvertently activated. The contact stated that the driver needed to remain alert while driving the vehicle. The contact no longer feels safe driving the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,600.
What component or system failed or malfunctioned, and is it available for inspection upon request? The wireless charging unit/electrical system failed. The unit is still in the vehicle and available for inspection upon request. How was your safety or the safety of others put at risk? While driving with all doors securely closed, the system displays false “door open” error messages and disables the wireless charging function. These false alerts distract the driver and could cause confusion or unsafe reactions. The issue undermines confidence in the reliability of the vehicle’s electrical and safety systems. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Toyota dealership confirmed the problem and reported replacing the wireless charging unit, but the defect persists. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes. The vehicle has been inspected by the Toyota dealership and reviewed by Toyota Customer Care. Toyota denied further assistance (Case #250811002888, letter dated August 21, 2025). Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Shortly after purchase, the vehicle displayed false “door open” messages when attempting to use the wireless charger. These warnings cause the system to stop charging and continue to appear despite the dealer’s attempted repair.
There is a persistent high-pitched noise coming from my vehicle, which has now led to significant physical symptoms including migraines, nausea, dizziness, and increased sensitivity to sound, has made driving a painful and unsafe experience. The problem occurs nonstop if the a/c or heat is on. The noise is high-frequency, sharp, and continuous, and appears to originate from within the dashboard area or HVAC components. I went to the dealership multiple times with this complaint and they claim it is normal operation. I did not hear the same issue in the cars they compared mine to, but after Toyota's refusal to address the issue i looked it up and there are other reports [XXX] ). When at the dealership, I am continually faced with dismissive responses from the service departments and technicians, who have failed to address the underlying cause of the sound. This sound creates a serious distraction while driving and has caused physical symptoms including headaches, nausea, ear discomfort, and dizziness. These symptoms impair my ability to concentrate and safely operate the vehicle. On longer drives, the effects intensify, increasing the risk of driver fatigue, disorientation, or even potential loss of control. I believe this presents a significant safety hazard, not only due to the physical impact on the driver, but also because it undermines focus and reaction time, especially in high-traffic or high-speed conditions. This issue should be investigated for potential defects in the HVAC design, acoustic insulation, or related components. Please investigate whether this condition is present in other vehicles of the same make/model and consider whether it warrants a safety recall or manufacturer intervention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Purchased 6/25 a 2025 Toyota Corolla LE with 16,000 miles as a Pre-Certified Gold Platinum. Car has a constant front end, ride side rattle that does not go away. Advised by dealership it is a manufacturer characteristic. Impossible on a new car and from a billion dollar manufacturer. I was advised to turn up my radio in order not to hear it. Dealership and or Toyota itself has not serviced the vehicle after attempts with the explanation that it is road safe. Well if road safe, how do you know when you don't say what the problem is other than a piece of metal clanking and no remedy by Toyota. So how do I know this vehicle is safe to drive?? No one helps. Words mean nothing and to then say raise radio volume therefore causing another road distraction. If the car can't be fixed than what? Is it really road worthy?
1The car's speedometer has a serious problem. Sometimes it is lower than the actual mileage, and sometimes it is higher than the actual mileage. The deviation is huge.08/12/2025 After I repeatedly requested repairs, the dealer finally agreed to inspect the car the next day. However, without any road or GPS tests, they concluded that the car had no quality problems. 2My safety or the safety of others is indeed threatened because the speedometer is highly inaccurate, which may lead to speeding or other unsafe behaviors 3The problem was not taken seriously by the dealer or independent service center. They just said that there was no problem with the car without any road test or GPS test. 4The vehicle was only briefly inspected by the dealer.
I DON'T KNOW EXACTLY THE PROBLEM PART, BUT IT IS UNSAFE TO DRIVE. I ONLY GOT IT FOR ONE WEEK. I DID LET THEM KNOW SINCE THE SECOND DAY I HAD THE CAR, IT WAS KEEPING BREAKING DOWN ON THE STREET. THEY TOLD ME TO KEEP DRIVING IT TO GET COMFORTABLE WITH THE TECHNOLOGY IT HAD. THINKING IS WAS TECHNOLOGY LIKE THEY SAID I KEEP DRIVING IT AND I HAVE EXPERIENCED 3 OCCURRENCES OF A SERIOUS SAFETY CONCERN. THE CAR JUST LOSES POWER IN THE MIDDLE OF THE ROAD and picks back up and continues like nothing happened. I could have been hit by another car. I bring the car back to them because I'm scared to keep driving it, my 3 kids have only me as family to support them, I do not want to die and leave them on the street. They have the car back the same week, and they have my $6700 down payment, as well as my trade Toyota CHR for another amount of $3700. The Sales manager told me I have to pay for the loan anyway, not to lose my credit. He said he had already spent his to get my credit okay, so I should pay for the car anyway because the loan is in my name. Or to sell him the car and pay the rest of the money after he values the car. It's unfair to me to lose my $6700 plus the $3700 from the trade plus my credit. I need a car, but not an unsafe one, which was the reason why I spent all this money and ended up with nothing. i need help to get another car or my money back to find another Brand, that's not my first time victim from Toyota.
Front Left Side Headlight Mount is Broken on my Vehicle. On Internet also many consumers are complaining about the Left Headlight mount Broken but no support from Toyota. Feel Safe but not sure when this Headlight might come out of the vehicle. This issue is there and already inspected by the Dealer but they dont care to cover under warranty.
Car purchased new from Toyota dealer. Picked up [XXX]. Immediately found faulty problems with interior and exterior of car. No quality control or post delivery checks were conducted. Car brought back to dealer the next working day ([XXX]) and spent a week there but repairs were not attempted. Complaint filed with Toyota USA headquarters and request for them to take the car back and give refund on July 1st. Car infotainment system blacks out, dashboard is warped and speakers are coming out of their place on dashboard. Steering wheel is puckering. Toyota headquarters said it will open a case to look into it. The car had less than 100miles on it. On July 26th I log into the Toyota complaints website to add more information and find that the case status is “closed” and no one is reachable to contact at the Toyota headquarters. [XXX] as I am driving the car on a main highway, the car suddenly completely stops without any warning. Engine light is on. “Hybrid system malfunction” and car brakes stop working. My life was threatened by this unreliable dangerous new car and car had to be towed back to dealer. Car never switched on again after that. A service department supervisor at the Toyota dealer (Pauly Toyota in Illinois) mentioned to me at the beginning of July that usually, new cars delivered to the dealer need to be inspected but pauly Toyota does not employ these special inspectors and instead “a regular mechanic does a look over”. He also said this model of Toyota (Corolla cross hybrid) is new and the team is not familiar with its repairs and parts need pre ordering as none can be available for such a new model. I relayed this information to Toyota headquarters on July 1st and again on July 26th but was told both times “Toyota trusts its dealers with the repairs”. My life was put in danger and this was preventable. Toyota USA refuse to do a recall on this vehicle when it is dangerous and not fit to be a car for humans. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is a safety concern: 2025 Toyota Corolla cross with no damage history and happening since brand new. 1) Lane keeping: there are 2 types, one with cruise control and one without. For the one with cruise control, the system has a hard time tracking center and shoulder lines and OFTEN pulls in the wrong direction. This is ESPECIALLY true in certain circumstances and the vehicle has almost caused a collision several times, with both the owner and other Toyota-experienced drivers, necessitating turning off this feature. When the road is a rural one, without center or shoulder lines, the car OFTEN pulls (“assists” or “corrects”) in the wrong direction and twice has pulled the offending vehicle onto the soft curb. Dealer reviewed it and noted this is expected behavior, they recommended turning it off. This is less common on roads with white and yellow lines, but DOES happen if the vehicle is driven too close to the white line and the vehicle sometimes pulls towards the shoulder. 2) Auto-braking. Often when going around a curved turn from 30-55 MPH, the brakes sometimes deploy (usually without aural warning.) This is usually with a left curve, while driving in the right lane. Service manager drove the vehicle and thought this aberrant but tech AND Toyota rep noted this was expected behavior, Several times these safety features have caused near rear-end collisions and off-road incidents and COULD cause a head-on . Dealer recommendation is to simply turn it off.
2025 Toyota Corolla SE Just wanted to bring attention to the gauge cluster (when the sun is streaming into the car) you cannot read the gauge cluster. The first picture is when the sun is streaming into the car - very hard to read. 2nd picture is upper left side with partial sun glare. 3rd pic is what it should look like all the time. The glass over the gauge cluster should be made out of some kind of anti glare glass so that the gauges are clearly visible all the time or gauge hood needs to be larger.
I had the 2025 Toyota Corolla Cross LE for one week and have experienced two occurrences of a serious safety concern. After coming to a complete stop (with the auto stop turned off), I will accelerate for a few second before the car completely loses power in the middle of the road. After a few seconds, it seems to pick back up and continue like nothing happened. This malfunction has left me in situations that will cause an accident. I am terrified to put my [XXX] and [XXX] back in this car just to be a sitting duck waiting to be hit by other drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Taillamps are inadequate at night. You can barely see these cars ahead because the taillamps are only lit up by a tiny dot of red light at the corner of each taillamp at night. Drivers of these vehicles are in danger of being rammed at night.
The contact's daughter owns a 2025 Toyota Corolla. The contact stated while her daughter was driving at 60 MPH and switching lanes, the driver noticed a stopped truck on the road. The contact stated that the driver depressed the brake pedal to stop the vehicle, but the vehicle made an abnormal squealing sound, lurched forward, and failed to respond. The driver depressed the brake pedal with both feet, and the vehicle decelerated but failed to stop as needed, causing the front passenger's side of the vehicle to drive under the rear of the unoccupied truck and to crash into the truck. The air bags failed to deploy. The contact's daughter was able to exit the vehicle. The check engine warning light and other unknown warning lights were illuminated after the crash. The vehicle was reversed out of the rear of the truck and was driven to the driveway of the residence, where the engine failed. The contact stated that the vehicle had failed to start and was undrivable. The contact's daughter sustained whiplash, body soreness, lower back pain, a seat belt mark and bruises under the chest. The contact's daughter was later taken to the ER, where she underwent CT scans and X-Rays, but no further injuries were found. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 500.
Transmission slip, hard shifting, early or late shift. Automatic transmission
Perguntas
- O que os proprietários mais relatam sobre o 2025 Toyota Corolla Cross?
- Problemas com service brakes: 13 relatórios de 53 registrados na NHTSA.
- Quantos relatos de proprietários mencionam um acidente ou um incêndio?
- De 53 relatórios: um acidente é mencionado em 12 e um incêndio em 1. Estes são os relatos dos proprietários, não são constatações confirmadas.