Toyota Corolla Cross 2024 — Reported problems

The AC condenser on my 2024 Toyota Corolla Cross suffered a premature failure due to a critical vehicle design flaw. The lower bumper grille features exceptionally wide gaps placed very low to the ground, leaving the delicate aluminum condenser completely unprotected from routine, foreseeable highway debris. Because the climate control system regulates internal dehumidification, this premature failure directly compromises the vehicle's windshield defrosting and defogging capabilities. During temperature changes and damp conditions, the vehicle is unable to adequately clear the inside glass, severely impairing driver visibility and creating an immediate operating hazard on the road.

El auto tiembla como motor viejo asi como su sumbido de motor, las lunes de bolsa de pasa prendiendo, la asistencia de punto ciego en ocasiones no responde asi como para cambio de carril, camara trasera en estado de reversa en ocaciones no enciende o la imagen esta un poco distorsionada, la panta del tableta se apaga en ocaciones cuando auto esta ensendido corriendo en carretera..Cuando el auto en reversa en ocaciones brinca o tiembla como si lo moviera como un brinco.. En carretera a una velocidad más de 75 millas el auto empiesa a temblar.. El asiento de conductor cada comentó se baja solo de su nivel..

In a 2024 Corolla the spiral cable (clock spring) is defective. It controls the airbag, cruise control, horn and more, so it is an important safety mechanism electrical part. Toyota USA is on back order for this part for at least a month, maybe two. This suggests to me that there is a widespread problem with defective Toyota Corolla spiral cables (clock spring) inside the steering wheel. People are driving around with this defective part while waiting for the part to arrive in the US, and will need to pay upwards of 1000 to have the defective part replaced.

The contact owns a 2024 Toyota Corolla Cross. The contact stated that twice while driving at various speeds and slowing down to make a turn, the brake pedal was depressed but the vehicle failed to slow down as intended and the steering wheel locked up. During the first failure, while the contact’s husband was driving, the vehicle lost power. The vehicle was driven to a gas station and then restarted. The vehicle was then taken to the residence. The contact stated that during the second failure, while the contact was driving at an undisclosed speed, the brake pedal was depressed and the vehicle failed to slow down, and the steering wheel locked up. The vehicle ran over a sidewalk with cinderblocks and stopped sideways in the middle of two lanes. The contact attempted to move the vehicle, but the vehicle lost power. The vehicle was restarted and then moved to the side of the road safely. The contact stated that the seat belt failed to tighten. The contact sustained neck, shoulder, back, and head injuries with dizziness. Medical attention was needed. A Police report was filed, but the information was not available. The vehicle was then towed to a tow yard. The vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

A severe, pre-existing life-safety defect and unauthorized structural modification were discovered on my 2024 Toyota Corolla . Following a routine diagnostic check for vehicle pulling, certified Toyota technicians discovered that the vehicle's primary fuel line had been dangerously altered and was held together underneath the chassis by an unsecured wire clothes hanger. The vehicle was immediately grounded as an active fire and explosion hazard. A forensic vehicle inspection by a major insurance carrier (Traveler's) subsequently denied standard repair coverage, formally documenting that the wire-rigged fuel system was a pre-existing mechanical defect resulting from previous work done prior to my purchase of the vehicle from McCluskey Automotive. The selling dealership actively concealed an unroadworthy condition that exposed myself and my minor daughter to a catastrophic vehicle fire.

I had left work less than 2 miles away. I was sitting at red light. The light turn green I took my foot off brake my screen went black and power failed. I put it in park and it restart. Power came back on. I turn off A button and drove 22 miles home with no known issues. No warning lights had came on. I found this to be a dangerous situation in traffic. 2 weeks ago I had taken my car for oil change, tire rotation and had a brake flush to dealership in Spanish fort Daphne, AL. I currently have 37,688 miles on car.

I had left work less than 2 miles away. I was sitting at red light. The light turn green I took my foot off brake my screen went black and power failed. I put it in park and it restart. Power came back on. I turn off A button and drove 22 miles home with no known issues. No warning lights had came on. I found this to be a dangerous situation in traffic. 2 weeks ago I had taken my car for oil change, tire rotation and had a brake flush to dealership in Spanish fort Daphne, AL. I currently have 37,688 miles on car.

The contact owns a 2024 Toyota Corolla. The contact stated that while idling at a stop, the vehicle was rear-ended. During the crash, the driver's seat unexpectedly reclined backwards, and the air bags failed to deploy. The contact received an on-site assessment by the paramedics but declined to be transported from the scene. The contact later sought medical attention for whiplash, a concussion, and neck and back pain. The other driver involved in the crash had not been injured. No Police report was filed. The manufacturer was notified of the issue and provided a reference number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 45,500.

I was involved in a vehicle accident Mar. 31, 2026. And only the side curtain air bags deployed. Neither driverside steering wheel airbag (which caused me to fracture my sternum) nor the passanger side airbag deployed.

Subject / Issue: Child car seat caused vehicle seat belt to become permanently jammed Complaint: I am reporting a safety-related issue involving an Evenflo Revolve 360 child car seat. During normal use, the vehicle seat belt became slightly twisted inside the car seat base, and the seat stopped rotating properly. We were then unable to remove the child car seat from the base following the standard removal instructions. While attempting to safely remove the seat, the vehicle seat belt became completely jammed inside the base. The seat belt is now fully immobilized and cannot move in either direction. As a result, the child car seat is permanently stuck in the vehicle, and the seat belt system in the left rear seat is unusable. We had the vehicle inspected at a Toyota service center, and they confirmed that the only way to remove the child seat is to cut and replace the left rear seat belt. The estimated repair cost is approximately $680. This situation has rendered a vehicle safety restraint system inoperable and requires cutting the seat belt to resolve the issue. I am concerned about the safety design and potential risk if this occurs during normal consumer use. Photos of the issue are available and can be provided if needed.

UNKNOWN I was driving on an expressway around 2:00 AM June 22nd using my cars adaptive cruise control. There was light rain and my car kept a safe distance from the car in front of me that was going slower than the speed I had set my cruise control to. Suddenly my car accelerated as if the car in front of me was no longer there. I had to quickly apply the brakes to avoid a collision. I have around 8,000 miles on my car and I had no problems the last time I went on a trip using the adaptive cruise control.

I am writing to formally report an automobile accident that occurred today and to document a critical safety failure involving my vehicle's airbag system.Incident Description & Safety CompromiseMy car was struck by a large semi-truck and dragged for approximately 15 meters. Despite the severe nature and force of this collision, the airbags failed to deploy fully. This malfunction directly compromised my safety during the crash.Vehicle Maintenance & Diagnostic StatusAuthorized Service History: All routine maintenance and vehicle servicing have been performed exclusively at the authorized dealership.No Prior Notice: The dealership has never informed or warned me about any potential defects, recalls, or issues regarding the airbag system.No Dashboard Warnings: Prior to and at the time of the accident, there were no warning lights or safety indicators illuminated on the dashboard.I request that this statement be formally added to my claim file and that a certified inspector thoroughly examines the vehicle to evaluate both the crash damage and this critical safety equipment failure.Sincerely,

On 6/7 while driving 65 mph I hit a deer on the driver front. My car detected the crash and deployed every airbag inside the car. I received an injury to my legs from the driver's airbag under my steering wheel. If this airbag were not there, I would have had no injuries from this accident. I have missed work and was seen at the local ED for treatment.

I am filing a safety complaint for my 2024 Toyota Corolla because the infotainment screen intermittently goes black while driving. This is most dangerous when I am using GPS/navigation while driving. The screen has gone black while driving on busy highways at 60+ mph, leaving me without functional navigation. This creates a distraction and safety concern because I suddenly lose directions and may need to look at my phone or troubleshoot the screen while driving. The car has also had recurring phone connectivity issues. Sometimes my phone does not connect through Bluetooth or even when plugged in directly. However, the black screen while driving is the bigger safety issue. I contacted Toyota multiple times. Toyota reference number: #[XXX]. Toyota told me to take the car to the dealership, which I did many times while the vehicle was still under warranty. I took it to two different Toyota dealerships multiple times. They repeatedly said there was no issue because they could not duplicate it. They also blamed Fitbit devices connected to my phone, which did not explain the screen going black while driving. I sent Toyota and the dealerships videos of the issue. However, it is difficult and unsafe to record the screen failure while actively driving. I also contacted Toyota about lemon law concerns, case [XXX]. Toyota denied the claim. The vehicle is now out of warranty, but the screen still occasionally goes black while driving. This issue was reported multiple times during the warranty period and was never resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving my 2024 Toyota Corolla SE gas model (with the convenience package) on the interstate in [XXX] during stop-and-go traffic. Traffic had been moving slowly for about 15 minutes, and I had Brake Hold turned on, cruise control was off, Proactive Driving Assist was on. I was behind a semi truck and was moving very slowly, getting ready to stop. I had maybe 3 or 4 car lengths between me and the semi so they could see me in their mirrors. As I was about to stop, the brake pedal suddenly went all the way to the floor, the car jerked to a stop, and the electronic/emergency parking brake applied on its own. I put the car into Park and then back into Drive, and the problem did not happen again during that drive. There were no warning lights, dash lights, or warning messages before this happened, and there were also no warning lights or dash lights afterward. The issue happened suddenly with no prior symptoms that I noticed. I believe the brake system, Brake Hold system, electronic parking brake system, or a related brake/vehicle control system malfunctioned. This put my safety and the safety of others at risk because the car unexpectedly stopped abruptly in interstate traffic. Since I was in heavy stop-and-go traffic and other vehicles, there was a risk of being rear-ended, causing a crash, or becoming disabled in traffic. I took the vehicle to a Toyota dealership after the incident. They were not able to reproduce the problem, but they did find stored code C14FE14. They told me they checked the brake system, cleared the code, tested the steering angle sensor connector, and said everything tested within specification. They also performed a multipoint inspection and said the battery, brake pads, and other inspected items tested well. To my knowledge, the vehicle has only been inspected by the Toyota dealership/service center. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle: 2024 Toyota Corolla Cross (gas‑powered, non‑hybrid) System/Component: Electrical System → Start/Stop System → Driver Information Display Issue Type: Design Defect / Driver Distraction I am reporting a recurring issue with my 2024 Toyota Corolla Cross (gas‑powered, not a hybrid). The vehicle frequently displays a “Battery Charging” message on the dashboard whenever I come to a stop at traffic lights or stop signs. This message appears even when the vehicle is operating normally and there is no actual charging system problem. According to Toyota documentation and owner discussions, this message is triggered when the auto start/stop system decides not to shut off the engine due to the 12‑volt battery’s state of charge. However, the message is unnecessary, cannot be disabled, and provides no actionable information to the driver. It functions as a non‑critical status notification but is presented with the same prominence as a warning. This creates a driver distraction, as the message repeatedly draws attention away from the road for a condition that is not a fault, not a safety issue, and not something the driver can address. The message appears frequently during normal driving and cannot be suppressed. I believe this is a design flaw in Toyota’s start/stop implementation and dashboard messaging. The system should not display a warning‑style message for normal operating behavior, especially when it cannot be corrected by the driver. I am requesting that NHTSA log this issue as a potential driver‑distraction concern and encourage Toyota to revise the software to eliminate or suppress this unnecessary message.

My car was stopped at a stop sign. My auto off engaged, and then my engine shut down. I was stalled out on the road and it took me 6 attempts to restart my car. Message was engine stopped, power steering failure

See attached document for complaint.

Incredibly dangerous situation! Driving down I-15 in SLC when my Sunroof EXPLODED! 2024 Toyota Corolla Cross Hybrid, 22k miles, purchased new and sunroof came with the car. Sounded like a gunshot. Luckily, no one was injured by flying glass and kept the car stable. I could see how someone reacting to this sound might slam on their brakes or swerve the car or worse the driver could be cut by falling glass if the slider were open. My "damage" is having to pay for a new roof. Toyota dealer tried to say that something hit my car and it wasn't a manufacturer defect. Right. Tell me how a rock is going to get past my large Thule cargo box to drop a hole like this one! I filed a claim with State Farm but the part is special and must be ordered. UP until yesterday I have never had any issues with the sunroof. Such a racquet. Toyota gets to keep selling replacement sunroofs and the insurance companies and consumers are the ones paying for their poor workmanship.

The contact owns a 2024 Toyota Corolla Cross. The contact stated that while driving at an undisclosed speed, the transmission failed to properly shift into third gear. Additionally, the vehicle was hesitating while accelerating and was losing automotive power. The vehicle was driven to the dealer, but the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 150,082.

While I was driving during the evening time on March 7, 2026, my rear passenger window exploded, for seemingly no reason, as I stepped out of the vehicle I noticed no one around and I called the police and I was given a report number which is 26–01784 and that is with the Westminster police department!

DEFECT: Steering wheel fails to fully return to center after turns, consistently stopping 1/2-1 inch off-center. Minor steering adjustments stick and don't self-correct. Pronounced binding zone near center prevents smooth return. SYMPTOMS: After curves, wheel returns 80% but stops visibly off-center requiring manual correction. Minor lane adjustments stick and require counter-correction. Constant manual steering correction causes driver fatigue. Progressive worsening since purchase. SAFETY: Incomplete return at highway speeds causes drift. Sticking divides attention from hazards. Emergency maneuvers require manual straightening during critical response time. SERVICE: February 2026 - McGovern Toyota technician documented "VEHICLE DID NOT RETURN OR SELF CENTER" but Toyota corporate refused repair claiming "normal characteristic." Had 6+ alignments with no improvement. Recent alignment caused binding to flip sides, proving internal mechanical binding not alignment issue. RELATED: Toyota issued CSP 22TE02/TSB T-SB-0028-22 (2022) for 2018 Camry with identical "reduced return to center" caused by intermediate shaft binding. My 2024 Corolla has same defect Toyota acknowledged in 2018 models but refuses to repair. INDUSTRY PATTERN: Honda HR-V TSB 24-094 (2024), Mazda CX-90 Recall 24V-022 (26+ failed fix complaints, 2 crashes), GM Bolt TSB 17-NA-148, Ford Explorer ST owner reports - all for steering not returning to center. REQUEST: Investigate if Toyota intermediate shaft defect extends to 2024 Corolla and whether industry-wide EPS binding represents systemic safety issue. Toyota confirmed defect in writing but denies repair.

My 2024 toyota corolla xse hybrid had died 3 times because the 12 volt battery is no good. The battery has been replaced with the same type of 12 volt battery 2 times and the car still died. the car becomes inoperable. Hybrid cars, particularly Toyota, are experiencing significant 12-volt battery failures due to parasitic drain, leading to premature battery death. Affected models include the Toyota Corolla. The issue, often linked to faulty software, can cause the car to become completely inoperable. Commonly Reported Models with 12V Battery Issues: Toyota Corolla: Multiple reports of 12V battery issues, especially in, but not limited to, colder climates.

One part of the strap is 3/4 of the way frayed

The 2024 Toyota Corolla needs to be added to the list of vehicles currently being investigated for transmission/engine issues. The vehicle in question is currently exhibiting transmission anomalies consistent with those observed in several other vehicles under review, specifically: slipping, jerking, surging forward, hesitation to accelerate from a complete stop, loss of power, droning sound at low speed, odd knocking noise/vibration during idle, unresponsive gear changes, shuddering upon vehicle shutdown, and decreased fuel efficiency. The owner has incurred expenses exceeding $2,000 for rental vehicles and diagnostic services in an effort to resolve these persistent issues. However, as of January 21, 2026, Toyota has not acknowledged the existence of a problem, asserting that these conditions are within normal operating parameters and that the vehicle is performing as intended. A local mechanic has advised the owner that Toyota will not diagnose the issue, but they are likely to offer a post-warranty adjustment should the transmission ultimately fail. It has become increasingly apparent that Toyota is not conducting a thorough investigation into these matters and expects the customer to bear the expense beyond the scope of the standard warranty. Beyond the immediate safety concerns for the owner, there is a significant risk of collision should the vehicle experience a loss of control or erratic behavior. Thank you for your time and assistance in investigating this matter.

During start atempt, car could not find the key fob even in front of the start button. Car would not start and I was in a unknown area where there are multiple safety concerns and hazards to driver and passenger.

"I am reporting a fatal crash involving a 2024 Toyota Corolla (VIN [XXX] I do not know the exact mechanical cause, but the following symptoms occurred: 1) The driver reported dashboard lights (red and blue) flickering on and off, windows and locks going on or off. 2) There was hesitation in acceleration after taking off, 3) The vehicle failed to stop and went airborne causing a FATAL accident. Insurance Co. failed to investigate porperly and sold the car To Co-part without waiting for Probate forms to be complete for this vehicle and the Estate. We have discovered this car was an Avis fleet vehicle sold as 'new' at Beaver Toyota. I am requesting a federal investigation to determine if a mechanical or electronic defect caused this loss of control." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car started alarming and cannot detect the key fob. I got stock for 15 minutes.

The contact owned a 2024 Toyota Corolla. The contact stated that while the vehicle was stopped on a curb with another vehicle approximately 8 -10 feet ahead, the brake pedal was depressed to shift into park; however, the vehicle independently accelerated. The contact stated that because of the failure, the contact's vehicle rear-ended the Honda CR-V vehicle that was parked in front of the contact's vehicle. The contact stated that the vehicle's speed was only 3–4 MPH. No air bags deployed. The other vehicle sustained damage to the rear bumper. The contact's vehicle was towed to a local tow yard. The contact's vehicle was condemned as a total loss by the insurance adjuster. No police report was filed. No injuries were sustained. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.

Subject: Vehicle safety complaint — dashboard/windshield reflection severely impairing visibility on 2014 Toyota Corolla (VIN: [XXX] ) To Whom It May Concern, I am writing to report a serious safety issue with my 2014 Toyota Corolla, VIN [XXX] . Under certain daylight conditions, the dashboard (or a component of it) reflects sharply on the windshield, producing a glare so intense that it significantly impairs my ability to see the road ahead. Vehicle details: Make: Toyota Model: Corolla Year: 2014 VIN: [XXX] Approx. current mileage: [insert mileage] Problem description: - At specific times of day — when sun angle, interior lighting, and windshield geometry combine — the dashboard reflection becomes very pronounced. - The reflected dashboard elements (vents, panels, interior contours) appear on the windshield glass and overlap the driver’s forward view. - This glare regularly blocks or obscures pedestrians, other vehicles, road signs, or hazards ahead. - The issue is not cosmetic; it directly reduces visibility and increases risk while driving. - The vehicle remains stock — no aftermarket modifications have been made to dashboard or windshield that could cause this reflection. Impact on safety: - I frequently struggle to see clearly under these lighting conditions, compromising my ability to react properly to traffic, obstacles, or sudden changes — especially when approaching intersections or dealing with glare. - This defect endangers not only me and my passengers, but also other road users: drivers, cyclists, and pedestrians. Request: I request that National Highway Traffic Safety Administration (NHTSA) review this issue for the 2014 Toyota Corolla (and possibly other model years) to assess whether dashboard materials, interior design, or windshield geometry create a widespread visibility defect. I am willing to provide additional documentation — such as photographs or videos showing the reflection INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

he asked to change in a few weeks

Everything is good

while I am driving on a highway the steering tries to turn right while i am driving. there a ditches on the right on the highway my car is not safe to drive it is putting me and my family in danger. I took my car to the dealership twice they said my car is fine.

The vehicle’s multimedia screen intermittently displays a message prompting to “enter 6-digit PIN.” This message frame appears randomly and covers the center of the screen, including while the vehicle is in motion. When this occurs, the navigation display becomes blocked, creating a potential safety hazard as the driver’s view of navigation instructions is obstructed. To clear the message, the driver must manually press the “X” icon and then reselect the map display. This action requires driver attention and physical interaction with the screen while driving, increasing the risk of distraction and compromising safe vehicle operation. The issue occurs unpredictably—sometimes after several days, sometimes within minutes, or even immediately after pressing X to close the message. This recurring behavior significantly limits the use of navigation and other vehicle functions, effectively impairing normal and safe vehicle operation. Toyota dealer advised contacting the Brand Engagement Center. The Brand Engagement Center referred back to the dealer, suggesting the issue may be “mechanical.” The dealer reports that the vehicle is functioning normally. This creates a closed loop in which neither the dealer nor Brand Engagement Center accepts responsibility for resolving the issue. As a result, the safety concern remains unaddressed. Toyota should investigate and provide a definitive resolution to prevent the multimedia system from displaying the PIN prompt while the vehicle is in motion.

I am reporting an ongoing safety issue involving the Skid Control ECU and loss of power break recall on my 2024 Toyota corolla hybrid. The first time, my vehicle experienced loss of power brake assist and displayed a “Hybrid System Malfunction” message on screen. I towed my car to Toyota, confirmed it was related to the Skid Control ECU recall and repaired it under the recall at no cost, they did a software update. The second time, the exact same problem reoccurred. I had the vehicle towed again to a Toyota dealership, but this time, they refused to perform diagnostics unless I paid out of pocket for a 12-volt battery replacement. The dealership stated they cannot confirm if the issue is recall-related until diagnostics are complete, but they also refuse to complete diagnostics without me paying first. My vehicle is currently undrivable and unsafe, and I rely on it for daily transportation and work. So they made my pay for this 12v battery to do the diagnostics and now they tell me it is not recall related but one of the relays not working, the repair will be cover under warrant but i had to pay for battery and rental cars . I believe Toyota is in violation of its obligations under 49 U.S.C. §30120, which requires manufacturers to correct recall-related safety defects free of charge. This issue leaves me without a vehicle and unable to verify that the recall has been properly resolved. I have opened a case with toyota brand engagement. I am requesting that NHTSA review this case and ensure that Toyota complies with recall repair requirements so my vehicle can be safely diagnosed and repaired without charge.

During a routine transmission fluid service on a 2024 Toyota Corolla Hybrid, I discovered that the transmission model (PA10) is completely unlabeled and cannot be identified anywhere under the hood, in the owner’s manual, or on any visible tag. The only label is buried behind the firewall and not reasonably accessible to consumers or technicians. As a result, I initially attempted to service the wrong fluid port because Toyota provides no visible or clear identification of the transmission model or fill/drain points. Additionally, the factory-installed transmission drain and fill bolts were tightened with extreme torque well beyond normal service specifications, requiring application of high heat and excessive force to loosen. This resulted in personal injury and risk of property damage. The combination of (1) inaccessible transmission identification, (2) inadequate service guidance, and (3) extreme bolt torque creates a foreseeable safety hazard to vehicle owners or technicians attempting basic maintenance. Toyota’s official service documentation (Toyota Technical Information System, “TIS”) that clarifies the correct fill ports is paywalled and not included with the vehicle or manual, making it impossible for consumers to safely perform essential maintenance without paying daily access fees. This lack of accessible labeling and over-torqued components presents an avoidable risk of physical injury, vehicle damage, and mis-servicing. I believe Toyota should be required to provide visible transmission identification and safe torque specifications for consumer maintenance.

I have a engine maintenance required earring I did research it turned to be the coolant bypass valve

Soft brakes 3 weeks ago September 2925 one time. 10/17/2025 soft brake problem again. Had brakes bled at Toyota dealership Yuma, AZ on 10/13/2025. Car has Highway miles. Toyota needs to recall 2024 Toyota Corolla for hydraulic brakes problem.

Component/system failed: The SRS Airbag System malfunctioned. After a rear-end collision on October 3, 2025, in Gwinnett County, GA, the airbags did not deploy. The vehicle displayed an alert: “SRS Airbag System – Malfunction detected” at 16:02. Safety risk: My safety was put at risk because the airbags did not function during a significant impact. This failure could have resulted in severe injury if the collision had been more forceful or from another angle. Inspection/reproduction: On October 6, 2025, I brought the vehicle to Atlanta Toyota. Instead of documenting the diagnostic trouble code (DTC) and providing a report, the dealer cleared the fault code and recalibrated the system without my authorization, effectively erasing critical evidence of the malfunction. The invoice confirms this. Inspections by others: The vehicle was inspected only by the Toyota dealer. It has not yet been inspected by the manufacturer, police, or insurance representatives, but I have legal counsel and am preserving the evidence for further independent inspection. Warning lamps/messages: Yes. The SRS Airbag System Malfunction message appeared immediately after the collision on October 3, 2025. I have photographic evidence of this alert.

My vehicle will jerk into the left lane of the road when lane keeping assistance is activated. It appears isolated only to situations when I am travelling on roads that were recently repaved and lines haven't been painted yet. However, these roads are equipped with consistent reflective indicators marking the center of the road because these roads remain unpainted for months. There are many of these roads where I live so it is a frequent issue that I experience multiple times everyday. I have never allowed the vehicle to fully execute it's correction in fear it would drive off of the road or into oncoming traffic but it is a very scary event when my car tried to kill me.

My car was parked in my driveway on am 80 degree afternoon. I went into the car to get something. When I closed the driver door, the entire back window shattered. I am the only driver of the vehicle and there were no issues with the window prior to this- no cracks, no incidents, no rocks on the road.. The only indication there was any issue was condensation on the inside of the back window two days before this happened. I thought this was unusual, but it did not seem like something to call the dealer about. I took the car to IRA Toyota in Saco, Maine. They informed me there was no way to 'prove' a defect, as there was no longer a window to inspect. They suggested I call my insurance and lie about the incident, stating that 'nobody would believe a window just blew out' and they were just trying to help me get the repair covered by my insurance. I know there is currently a class-action suit against Honda for this same issue, and found over 20 shared instances in Toyotas (of various models) from 2021,2022, 2023, and 2024. I understand glass is not included in warranties, and I think this only makes sense for manufacturers. The fact that a window could spontaneously shatter at any moment is certainly a safety issue and should be covered under warranties or some other level of accountability. When my window combusted, all of the glass fell into the back window and back seat. If any kids or animals had been in the back seat (as they almost always are), they would have been covered in glass. Thank you for your attention to this matter.

My car has 5358 miles. Started car. DRIVE START CONTROL MALFUNCTION LIGHT; CHECK ENGINE LIGHT; SEE DEALER LIGHT all came on. Car would hardly move forward or reverse. Felt like the brakes were on. Heard subtle clicking sounds from engine. Looked this up as I never heard of this. Toyota says you MUST STOP DRIVING ASAP, assuming you "can" drive. You can LOOSE CONTROL of the car. There are many things that can cause the light to come on. Dealer "says" they never heard of this. My car had to be towed. Mechanic found nothing wrong and reset computer modules. I got my car back after 3 days. Dealer says NO GUARANTEE it won't happen again WITHOUT warning. So; anywhere, anytime, my car will just stop driving? HOW IS THIS SAFE? Internet searches show it's NOT UNCOMMON. Toyota makes it hard to file a complaint.

There was a recall on my vehicle for the skid and emergency braking and was told it was taken care of Feb 2025 at my service appointment. I was involved in a car accident on Aug 11, 2025, everything that was supposed to be fixed in the recall did not operate during my crash. I reconfirmed with the dealership that they did the recall repair and they again said yes but if they did then the repair completely failed. There was no emergency braking available, the car skid a long distance, no airbags deployed even though all sensors in the front were engaged and collision center confirmed they should have gone off. Vehicle is currently at collision center and is available to be inspected.

When the sun is overhead (this happens daily in South Florida) the reflection of the ambient light on the instrument panel cover makes it impossible to look at the information on the instrument panel. This essentially makes one drive while being blind. Not a safe concept. It is pathetic that no action has been taken against the company.

I purchased a used 2024 Toyota Corolla from Chapman Chrysler Jeep on 8/9/25 at 31,890 miles. When exiting the freeway 3 miles later, the vehicle suddenly swerved uncontrollably without any steering input from me. This was an extremely dangerous incident that could have caused a serious accident injuring myself and others.

This is my fourth service visit for the same unresolved safety issue on my 2024 Toyota Corolla Hybrid. The problem involves a cracked fuel line and fuel vapor leak in the same area as recall 24TC08 (Fuel Tank Filler Clamp and Vapor Leak Detection). The dealership initially failed to detect this during recall work and later claimed “rodent damage” after two prior visits. I have since used a professional-grade MultiRAE Lite gas detector and documented VOC (volatile organic compounds) levels up to 123 ppm inside the vehicle cabin with the windows up. These readings indicate hazardous fuel vapor and exhaust gas intrusion, which pose serious health and fire risks. I have driven over 200 miles in these conditions), exposing myself to harmful fumes. The dealership has failed to properly repair the issue, and Toyota has not resolved the safety hazard despite repeated service attempts.

I was driving down the road, slowed down and moved over to the left side of the lane as I was passing a bicyclist. The car interpreted the bicyclist as a car and applied AEB. The AEB was not fully applied, thankfully. The car did not come to a complete stop. If it did, I may have been rear ended by the person behind me.

Winshell Crak close To where cámara no sign of anything that hit the window talk to Toyota they no is not part of of guaranty I replaced the window but it looks like this is e defect of the window or stress from the camara Mounting

Car has broke down a total of 4 times since I have gotten it from Toyota back in December of 2023. I have a dash-cam now that has footage of the car breaking down. Toyota fails to acknowledge my concerns and comes up with excuses and tells me to wait until it happens more frequently. I would love to have this car inspected, but as Toyota has stated they cannot get the issue to repeat. My safety for others and myself feel uneasy with the whole ordeal as it happens at the most random times. The first few times my car has broke down, the steering wheel locked up and forced itself all the way to the left on its own causing me to hit a curb and median. Manual control over the steering wheel was not possible. Luckily with this occurring both times I was going a slow speed. The other two times I had full control of the wheel but my engine would stop and the engine stopped message would appear on my dash screen. Vehicle has been inspected by the dealership 4 times with no luck on repeating the issue. Breaking down presented a dash message of engine stopped, abs system stopped, power steering stopped and would quickly cycle through warnings and shutdown.

On July 2, 2025, while driving at approximately 8:35 PM my 2024 Toyota Corolla Cross suddenly and unexpectedly came to a complete stop. The vehicle's Pre-Collision System (PCS) activated without any obstacle, pedestrian, or vehicle in front of me. I was decelerating at about 15–20 mph in clear weather and road conditions. The abrupt stop was extremely dangerous and could have caused a serious rear-end collision had another car been behind me. This created a significant safety risk to me and to others. I had already completed the Toyota recall related to the pre-collision/braking system weeks prior. Despite this, the malfunction still occurred. The issue has not yet been confirmed or reproduced by a dealer, but I have contacted Toyota and scheduled a full inspection. The vehicle is available for inspection upon request. There were no warning lamps, messages, or error alerts before the incident. The car simply braked suddenly without warning. Out of fear for my safety, I have since disabled the PCS system. I am now afraid to drive the car, especially at higher speeds, and have requested that Toyota escalate the matter for further resolution or potential buyback.

January of 2025 the vehicle was put in drive and the vehicle shut down. "Power steering low egine stopped" message appeared. I Put the vehicle in park and started the car back up. I took it to the dealership. The battery was low they charged it and released it back. The vehicle was brought back shortly after that due to the vehicle being put in park and shutting down displaying the same "low power steering. Egine stopped" message. Along with "EPB stopped Incompletely". Brought it back in and the battery was low and they replaced it. A few months later the vehicle was brought in due to multiple braking events either when pulling forward with no acceleration (nothing was around the vehicle) or putting the vehicle into reverse with no acceleration (nothing behind the vehicle). During these events the car made a loud grinding sound and displayed BRAKE across the dash. The 3rd time at the dealership was due to the car shutting down when put into park and braking when reversing out of a parking spot. The code "epb stopped Incompletely" and the BRAKE message appeared.The dealership checked for codes but the car didn't have any saved. They can't recreate it. They had a feild tech come out but I'm unsure of what was found because they haven't released it. As of June 22, 2025 I was driving and the car braked on me while going 40 mph. The seat belt locked up and threw me and my passenger forward. A red BRAKE message appeared and the car sounded an alarm. The vehicle was brought back into the dealership on June 23, 2025 the dealership turned me away. Corporate started a case.

Vehicle Information: * Make: Toyota * Model: Corolla Hybrid AWD * Model Year: 2024 * Current Mileage: [14,000] * Mileage When Problem Noticed: ~8,000-9,000 miles Incident Description: My 2024 Toyota Corolla Hybrid AWD has a severe steering defect. After a right turn, the steering wheel consistently fails to return to center, remaining 5-15 degrees (up to 20 for sharp turns) off-center to the right. It does not self-correct. Occasionally, this also occurs after left turns, but less frequently. The vehicle requires constant, active manual correction to stay straight. If I release the wheel, the car can drift right, posing a significant collision risk. The steering feels "floaty" and lacks the expected resistance to return to center. This issue began abruptly around 8,000-9,000 miles. Multiple dealership visits and alignment checks have not resolved it. No prior accidents or modifications. The Lane Tracing Assist (LTA) system functions smoothly, keeping the car centered. However, immediately after disengaging LTA, the manual steering defect reappears, indicating an underlying mechanical problem, not an electronic one. Safety Concern: This defect creates a serious safety hazard. It demands constant driver attention and effort, leading to distraction and fatigue. This compromises directional stability and significantly increases accident risk, as the car will veer off course if not continuously corrected. I urge NHTSA to investigate this defect. Similar "sticky steering" or "poor return to center" issues are reported in other modern vehicles, and Toyota itself issued CSP 22TE02 for a related "slower to return to center" issue in 2018 Camry models, proving this is a known type of defect, not normal operation.

Dear Better Business Bureau, I am filing a formal complaint against Toyota Motor North America regarding a serious and unresolved safety defect in my 2024 Toyota Corolla LE (VIN [XXX]). The vehicle experienced two incidents of sudden unintended acceleration—the second, on [XXX], resulted in a collision. Despite my repeated efforts to resolve the issue, Toyota has failed to respond adequately or provide critical diagnostic data. In both incidents ([XXX] and [XXX]), while stopped at a red light, the vehicle suddenly surged forward despite my foot being on the brake. On [XXX] this caused a collision. My vehicle has remained undrivable since. Toyota conducted a diagnostic inspection on May 29 under Case #[XXX]. I’ve repeatedly requested access to the raw data from this inspection to understand the defect, but Toyota has not responded. Emails to the assigned case manager, Ms. Cynthia Ware, have gone unanswered. When I was directed to reply to a support email, it bounced back as a “do-not-reply” address, redirecting me to a login page which falsely claimed I had no active cases. This created an endless communication loop. Toyota’s lack of transparency and support is unacceptable—especially given the severity of the issue and the fact that the vehicle is still under warranty. I am requesting: Immediate release of the raw diagnostic data from the May 29 inspection A prompt resolution, including full repair, replacement, or buyback Clear, responsive communication from an authorized representative This is not only a financial burden, but a serious safety risk. I respectfully request BBB’s assistance in securing a resolution and holding Toyota accountable. Thank you for your time.

On [XXX], at the intersection of [XXX] and [XXX] in Los Angeles, [XXX] was operating the subject vehicle when it was involved in a hit-and-run that resulted in a secondary collision with multiple vehicles. Photos (attached) document the significant impact. Emergency responders were required to extricate [XXX]from the vehicle, during which they informed her that the airbags failed to deploy—a fact also documented in the official LAPD report. The failure of the airbag system represents a significant and dangerous malfunction of the vehicle’s safety features. This is particularly troubling in light of Toyota’s recent recall, which affects more than 400,000 vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear camera stayed on while I was in drive. I parked, turn off the engine, restarted, and the camera stayed on while driving. I changed gears to reverse and then to drive, but no change.

I was leaving out of the parking lot of the shops Santa Anita. I was parked underneath by [XXX] and proceeded to to leave and turn out right towards the wide open parking lot. At the time I was leaving, it was completely empty. This parking lot is wide open as I was leaving and I’m going no more than 15 mph when suddenly a beeping sound goes off and the car slams on its brakes on its own! I didn’t even have enough time to stop on my own and look to see what the alert sound was. The car stop and jerked me so hard and slammed forward so hard. Thankfully I was in an empty open parking lot. That would have cause a very bad car accident and I would have been badly hurt and the car that would have slammed into me from behind! This has left me with so much anxiety and I am now very scared to drive this car at all even. I haven’t even had this car for a year and this is the second time I’ve had an issue with it. And I tried explaining to the dealership that for the past couple weeks to month that when I drive the car, it has this pulling feeling when I’m coasting. It has never felt that way before. This is supposed to be a new car. It doesn’t even have 15,000 miles on it yet! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My [XXX] daughter's 2024 Toyota Corolla stopped in the middle of the road and would not move. She received a message that said, "engine stopped steering power low". She called me in a panic and could not move the car out of traffic. I asked her to turn the car off and back on and it resolved the issue. This could cause a traffic fatality with loss of control of a car in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2024 Toyota Corolla from Arlington Jamal Auto Group. The vehicle was purchased via a dealer sale. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. At the time of purchase, the vehicle mileage was 18,163 and at the time of registration, it was discovered that the mileage was 16,405.

The contact owns a 2024 Toyota Corolla. The contact stated while driving 60 MPH, the headlights failed to respond. There was a warning light illuminated that there was a failure with the front headlights. The vehicle was taken to the dealer and the contact was informed that the failure was with the headlight; however, the dealer was not able to repair the headlights. The contact was then informed to take the vehicle to a friend of the dealer. The friend of the dealer confirmed the failure and was unable to repair the headlights. The friend suggested that the vehicle be taken to a Toyota dealer. The vehicle was taken to the dealer and the contact was informed that the headlights were not the OEM headlights. The vehicle was diagnosed with connector failure and that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,311.

Roof rail attach to the vehicle is appears to be loose. Can cause a safety hazard if it rips off vehicle while driving on the highway

I was able to distinguish today the car noises my vehicle is making happens when I break. Like a “eeeeek” sound. My mileage is under 8,000, had the car almost a year. Also I notice my wheel stiffens. I’m able to verify it happens when I merge - specifically when the lane dashes end. The wheel somehow gets tight even when driving with both hands. As if the vehicle gets confused. This has happened about 5 times this year but every time it happens- I brace myself for the vehicle to crash since I can’t control the wheel, no matter how strong I try to gain control. The wheel gets too tight to steer. These episodes lasts about 3-4 seconds. I am going to take it to the dealership on April 1, 2025. Also there were no messages on my dashboard when these episodes occurred.

On January 10, 2025, I was driving my 2024 Toyota Corolla Cross and entered a parking lot to park. I started a three-point turn to park head-in and was slowly turning the steering wheel to the right. I was about to switch from the accelerator to the brake when the car suddenly accelerated rapidly. It felt like the front of the car lifted, and I lost control, colliding with a parked car to the left of the space. The distance between the two cars was about 5 feet, and the sudden acceleration lasted only 1-2 seconds. My car has a proximity warning and automatic emergency braking system, (Pre-Collision System) but neither activated, and the airbags did not deploy. My husband, in the passenger seat, heard a loud engine noise when the car surge forward unexpectedly. After the crash, I parked the car, checked for any objects near the pedals but found nothing. The other car had rear bumper damage, and mine had significant front-right damage, including a severely worn tire. I reported the incident to the police, exchanged information with the other driver, and called a tow truck. I later suspected a malfunction in the throttle or safety systems, such as the proximity warning or braking systems, which failed to activate. No prior warning lights or issues were present. The failure of these systems increased the risk to both myself and others in the parking lot. The cause of the malfunction has not been reproduced or confirmed by a dealer or service center. The vehicle’s onboard diagnostic (OBD) system could be checked for errors, as a potential cause of the sudden acceleration but was told that it is difficult to diagnose such issues and was told that it was slim to find anything even if I did a diagnostic check. Given the car’s advanced systems, I believe these components should be thoroughly inspected to prevent future incidents.

Brakes were malfunctioning and did not work. I was traveling South of Hwy 99 in the middle lane and noticed the vehicles in front of me were slowing down and braking. I attempted to applied the brakes but it was not working. I swerved to the left to avoid a collision with the vehicles in front of me. As I swerved to the left onto the fast lane, I hit the vehicle in that lane. Myself, along with the 3 passengers were transported to the hospital. The vehicle is towed and has not been inspected by the insurance company. Police was called to the scene. There are no recalls that I know of on brakes for my vehicle.

Corolla Cross Hybrid SE- The tail lights are almost non existent. At night when I look from behind, the car is almost invisible from 50 feet away. Lic plate light is the only help. Looks very dangerous and scary to drive in the evening or in the dark. Please look into this.

The headlights on this vehicle are not safe. They have a shadow , or curtain over the top half of beam. This severely curtails your ability to see safely down the road. Going up to a hill, your ability to see road hazards are almost nill. You cannot see hazards to the side of vehicle , or above, either. My wife is a school bus driver, and is aware you should be able to see 15 seconds in front of you, or a city block. This vehicle totally fails to illuminate anything near that. And you cannot read street signs, unless they have their own lighting. We took it to the dealer. They adjusted the lights, which didn’t solve the problem, and now we are getting flashed by other drivers, and are causing road rage. Please help!

After taking my vehicle for the hard braking recall, the rear liftgate no longer opens. The door latch is released and I can manually open the door. Once open the door does respond and closes with FOB or close button.

Brake lights dont completely light up. High chance of rearend accident at night.

After turning left into a parking spot,car did not stop as usual.The car went over curb and hit a 'no overnight parking sign.The collision bent the sign pole and damaged my driver front black bumper. I was stunned and did not realize it was a vehicle error, at first. I have owned the vehicle 6 months and have had difficulty understanding the technical aspects of it. I searched online and found the recall, but have not been officially notified yet. I had a similar incident the first month i owned it. I turned left into a parking spot, the car did not stop until hitting bushes in front of me. At that time I thought it was my error. No, it has not been inspected. I was distraught and decided to leave it as is. This is very dangerous,as I could have hit a pedestrian or crashed down a hill.

Key FOB will not be detected onboard by the system after start and alarm persist for more than 30-45 minutes.

While returning home from an outing, I accelerated the gas to switch lanes and the check engine light came on, I heard a gravel like pop noise. And saw smoke coming from my car towards the back. A car next to me told me to pull over as my car was on fire. After finding a safe destination to pull over, the hood of my car and engine caught on fire. Thus resulting to a total loss of the car and assistance from the fire department as well as the police department to deal with the aftermath of the vehicle.

Toyota recall 24TA11 was performed by the dealership. It is a software update to help with braking under certain conditions. However, this update has led to the power tailgate not longer opening. This is an unintended side effect of the update. Several other instances of the tailgate failing after the software update have been reported. Toyota must fix this.

Received message in car stating power brake low. On the app, received a message stating there is a malfunction with the brakes. The messages have since gone away and will be contacting dealership.

When i unlocked my vehicle and step on the brakes and press the ignition, the car suddenly alarms and says “check hybrid system, ignition on, no key detected”. Several attenpts are made and it keeps happening five times until it stops. This condition kept me from travelling and delayed me for more than 45 minutes.

The contact owns a 2024 Toyota Corolla Cross. The contact stated while driving at approximately 55 MPH, the front windshield suddenly fractured on the passenger’s side without impact. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the failure and referred the contact to the Insurance provider for assistance. The failure mileage was 2,688.

The vehicle, Toyota Corolla Cross seems to have an issue with stopping from a reasonable distance. Unlike other Toyota models, I find it difficult to stop the car in the stop signs and traffic lights with reasonable brake pressures.

AWD Transmission slips when trying to "shift" and sometimes feels like it loses power while gas is applied. Already brought to dealer for service, and they confirmed it will need a new CVT transmission. This is only after 6 months of ownership. There was no indication on the dashboard lights that the transmission was about to fail, nor was this brought up during regular service intervals. This [XXX] we were travelling up on [XXX] past Baker and the car lost forward momentum, even though I was pressing fully on the gas pedal. We had to coast to the side of the road while the trucks were whizzing by, and had to be towed to the closest Toyota dealership in Las Vegas. At first, there were no warning lights, but after turning the engine off and then on, warnings about the AWD system, Check Engine lights, and a "Drive-Start failure" message started showing. Engine itself had no issues, but it felt like the car was stuck on a high gear (or its CVT equivalent), and refused to move forward and actually rolled back as we were on an incline. Eventually it would move forward and then it seemed like it was no stuck on 1st/launch gear, which it kept up until we got dropped off by the tow truck to Autonation Toyota in Las Vegas, and the car handed off to them. Last update was that Toyota confirmed it was a transmission issue and the CVT will be replaced by them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We recently leased a 2024 Toyota Corolla Cross. While driving home on I4, there is a section of the road that has (longitudinal) grooves in the road surface between exits 118 and 129. The vehicle starts to bounce 'back and forth' in the lane, as if it wants to change lanes, but it stays in the lane, continually moving from side to side. No indication in the steering wheel that anything is wrong. We brought it to a Toyota dealer, and they said 'some cars have that problem on grooved surfaces, but nothing is wrong with the vehicle'. Thanks

Transmission failed at 7,000 miles and had to be replaced. Car in repair facility 3/25-5/8/24. 5/18 - Engine slipped out of gear on hill/driveway, wouldn’t engage, unresponsive 5/20 - engine hesitation when taking off 5/21 - engine bogging down on acceleration 5/21 - engine unresponsive when accelerator pressed 5/21 15:40 - rolled over gentle bump at 40mph, screen went black and computer reset 5/21 16:03 - engine didn’t respond when accelerator pressed to floor 5/21 16:51 - car bogged down - issues climbing hill on driveway 5/22 12:48 - car engine jerked while coasting 5/23 20:15 - Start/Stop Unavailable - Battery Charging warning light for Stop Start system 5/23 20:19 - Start/Stop system battery charging message again 5/24 10:18 - engine jerked, car shuddered before engaging 5/25 10:26 - 31mph, engine jerked, car shuddered, lost power on slight incline 5/25 17:58 - proximity alarm alerted on rear passenger’s side - no obstruction present 5/25 18:01 - horn stopped working after depressed for three seconds 5/25 18:03 - car slipped out of gear on slight incline 5/26 - car alerted “For Start/Stop System, press brake harder” Car shuddered, acted as if it was going to stall, then restarted itself even though brake was not depressed fully and car had started rolling forward 5/29 10:18 - “Smart Key Malfunction” error message and car would not start 5/31 21:48 - Auto Start/Stop System Unavailable - Battery Charging warning light 6/01 20:18 - Engine slipped while accelerator pressed, lost power at 39 mph 6/01 20:20 - Engine kept slipping, resulting in pulsing motion of car each mph increase starting at 20 mph and ending at 40 mph 6/02 10:38 - 1:17 video clip taken of proximity alarm misfiring again 6/02 12:27 - pulling onto Central Pike, uphill, car lost power and began shuddering when accelerator pressed 6/2-6/18 - available on request 6/18 - car didn’t respond past 19 mph with accelerator fully pressed - repair shop foreman, customer service manager in car to witness

Night driving in this vehicle is impaired because of the dark spots and shaded areas coming from the headlights. It creates a distraction for the driver and is safety concern. I find it very difficult to drive at night. I have contacted Toyota directly and had vehicle inspected. Their response is that it is part of the design and is not repairable.

While driving down long hills, car jumps out of adaptive cruise control. Car just goes into coasting mode and never picks up again. Speed drops and car doesn't return to cruise. If you step on accelerator cruise doses return. This occurred many times descending Blue Mountain on route 309. Could be a problem if cars trail to close behind. Car also jumps out of cruise control when going over rough bumps.