Toyota 4Runner 2015 — Problemas reportados

The contact owns a 2015 Toyota 4Runner. The contact stated that while braking from 40 MPH, the instrument panel flickered until the vehicle completely stalled. The contact associated the failure with NHTSA Campaign Number: 26V659000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The dealer was contacted. The manufacturer was notified of the failure by phone. The failure mileage was approximately 199,000.

Drove the car on empty tank and I had issues the following day after I refilled $60 gas.Car stalling/ hard to turn on, doesn’t stay on.

Front Coil Spring Cracking (TRD Pro Models) I observed cracking of the front coil spring, a design defect in the spring's termination and how it sits on the top hat and bottom perch. This can lead to a sudden loss of control and a crash. Furthermore, pieces of the broken spring coil can fly out underneath the vehicle and cause serious injury to person and/or damage property, when vehicle is driven at highway speeds.

My transmission went off with no warnings and my vehicle has been serviced at the Toyota dealer since I bought it and they never mentioned to me there was an issue with my transmission which is very odd. So I was wondering is this is normal or if there others owners with the same problem. Now I don’t have a vehicle because the transmission is in back order and I can’t even get a rental car because it wasn’t an accident or a recall. So I would like for you to look into this issue for this Toyota model.

I was just in my second front end collision and for the second time, my front airbags did not deploy. The first instance, I hit a deer head on going 75 mph on the interstate. Last week, I T-bone F150 at 35mph - hard enough to make that truck spin around - and had injuries to my head, knee, and hand, and yet the airbag did not deploy once again. In both cases, my car sustained over $10,000 and damage to the front end.

All of a sudden it was so difficult to steer I ended up off my driveway and almost took out my chain link fence. Two hands on left side of the steering wheel and yanked with all my strength. Then across my drive to the left. If this had happened turning onto a highway someone could have been killed.

The door lock actuators have failed on both the driver side and passenger side front doors. Unfortunately this is a know issue across this model along with others and can be found in several forums. The problem is that the actuator gets stuck and at one point I was locked inside my car and once I was locked outside my car. If there was an emergency it could put mine and others safety at risk if the lock fails. The vehicle was inspected by Toyota who stated the actuators need to be replaced at $805 a piece and will not fix it themselves even though it is a known problem. This happened within the last month.

Rusted Frame and radiator support cross member!

My 4 runner was hit on the passenger side while crossing a intersection. The truck that hit my 4 runner was going at least 40 miles per hr and was a heavy duty pickup truck. On impact the airbags did NOT deploy but the 4 runner went haywire.

Steering shudder at 58-70 MPH has become almost unbearable. No warning lights whatsoever - ever! Vehicle has had this issue since 30K miles (110K currently) and Toyota always is "unable to replicate the issue" or tells people this is common on the 4 Runners and Tacoma's. I won't go to dealers anymore since Toyota knows it's a problem and they direct the dealers not to report to keep the issue cluster diluted. Any visible wheel shake, no matter what speed should not be considered "common". Just replaced all 4 tires with Pirelli Scorpions, did the recommended Toyota road force balance and had everything aligned. Doesn't drive any differently than with the old tires and out of alignment. Perhaps if the Toyota brass had to drive their OWNfamily in this vehicle, they would take a different position. Guess it will unfortunately take some highway fatalities in these vehicles before manufacturer or governments act. I'm praying for a class-action suit as there are 1000s of 4 Runner customers experiencing the same issue. Many of whom have sold at a loss just to get away from an unsafe vehicle. First Toyota I've owned and it will be the last.

Three of the four locks do not work on a consistent basis. The fourth lock works on occasion. Neither the key fob or the actual key will open the doors on the vehicle. The front driver door lock was replaced while under warranty, but broke again in under a month. The front passenger door lock was replaced at an out of pocket cost, but it also in a stopped working in a matter of weeks. There are times when the only access to the vehicle is through the trunk. The safety for all passengers is at risk because you cannot enter the vehicle in case of emergency or even on a daily basis. Also, the locks may not work when you are inside the vehicle and need to exit. This is an extreme safety issue in case of emergency. The locks have been replaced twice and the dealer acknowledged there is an issue with this year and model. The locks were inspected by the Toyota dealership when they had to be replaced. It is a well known defect which is commented on countless vehicle websites. There were no warning messages, the locks just stopped working. The date listed below is an approximation. I am aware of the year.

Noticed the frame on the passenger side of the vehicle is rusting and I’m concerned about a safety issue. I know there was a rust-related class action on earlier model Toyota’s. The rust is most prevalent on the solder joints, which has me concerned about driving safety.

'The "KDSS" (kinetic dynamic suspension system) valve located on the frame under the driver's door had corroded to the point where the oil in the system had begun to leak out. The warning light did come on the dashboard days prior to the leak. Vehicle was taken to a Toyota dealership, where they assessed there was low pressure in the system. The service advisor advised that if the system loses all the fluid, the suspension and handling may be affected when steering or braking at high speeds or when making sharp turns.

Steering wheel shake and vibration at approximately 55-65mph. Alignment and multiple wheel balancing appointments have not fixed this problem.

This is our third Toyota 4Runner with the "X-REAS Sport Enhancement Suspension System". There has been some type of failure of this system on all 3 of the 4Runners we have owned. The latest problem with this suspension system on our 2015 4Runner was discovered during a Toyota dealership service appointment at 42,091 miles. It was recommended the full X-REAS system, front and rear shocks with lines and actuators be completely replaced since both front shocks are leaking fluid at a cost of $4,000. Since this is our third 4Runner with this suspension and related problems it is our fear that this suspension system might fail when driving and possibly cause an incident with who knows what could happen. We have brought this to the attention of the Toyota Customer Experience Center and in communication with them they offered to minimally assist financially with repairs, but provided no acknowledgement as to our experience with three 4Runners and this problem plagued suspension system we have encountered. We declined their assistance since we felt repairing this system and possibly in two or three years being faced with similar repair bills it would be a waste of money on their part as well as ours. In the meantime we continue to drive this vehicle as we need it and we are hopeful that our safety will not be compromised.

Toyota 4 runner had a recall for the fuel pump. I have been having starting issues with it ever since. The power is good and the starter tries to turn the vehicle over. But the vehicle won't start. I have taken it to multiple locations for service through out the chicago land area. Also once the vehicle finally does start. The R.P.M.s will suddenly increase and decrease to the point that the vehicle turns off while in drive. I can provide print outs when the vehicle gets fixed, if ever. I purchased the vehicle as CPO.

THE DEALERSHIP IS NOT RESPONSIVE TO OUR REQUEST TO HAVE THE CAR REPAIRED.

THE FUEL PUMP FAILED DURING DRIVING WHICH WAS DESCRIBED IN A RECALL BUT TOYOTA WILL NOT FIX OR REIMBURSE THE REPAIR

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT STATED THAT HE WAS UNABLE TO LOCK AND UNLOCK THE PASSENGER'S SIDE DOOR. THE CONTACT CONTACTED KERRY TOYOTA SERVICE FLORENCE (6050 HOPEFUL CHURCH RD, FLORENCE, KY 41042; (859) 371-1518) AND THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE PASSENGER'S SIDE LOCK ACTUATOR. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

MY CHILDREN AND I ALMOST DIED TWICE! 4 RUNNER ALMOST CAUSED SERIOUS INJURY OR DEATH. 9/24/20, 6:15 PMISH, VEHICLE IN MOTION FOR APPROXIMATELY OVER AN HOUR, 70MPH CRUISE CONTROL SET, BEGINNING TO CLIMB UP A LARGE MOUNTAIN WESTBOUND INTERSTATE 8. ENGINE HESITATES/STALLS BRIEFLY, STEERING BECAME DIFFICULT, CAR SHUDDERED, WAS DIFFICULT TO MAINTAIN CONTROL OF VEHICLE, ONLY LASTED SECONDS. AT A SLOWER SPEED ENGINE BACK UP AND ALL WAS FINE, ASSUMED IT WAS NOT A MAJOR ISSUE. CONTINUED DRIVING THE VEHICLE FOR THE NEXT TWO DAYS AT SAME HIGHER SPEEDS AND FOR LONG PERIODS OF TIME. 9/26/20, AROUND 6:30 PM, VEHICLE IN MOTION FOR OVER AN HOUR, ABOUT 70MPH FLOW OF TRAFFIC, NOT IN CRUISE CONTROL, FLAT ROAD, EASTBOUND INTERSTATE 8, LEFT LANE OF 4 LANES OF TRAFFIC. ENGINE STALLS/HESITATES FOR ABOUT 10 LONG SECONDS, LOSS OF POWER STEERING, ALMOST RAN INTO BARRICADE ON LEFT, ALMOST RAN INTO CAR ON RIGHT, LUCKILY NO ONE BEHIND US. SAW BLACKISH SMOKE OUT REARVIEW MIRROR. LOUD SOUNDS, SHAKING AND GRINDING. AFTER ABOUT 10 SECONDS AND CRYING/SCREAMING KIDS, ENGINE NO LONGER STALLED AND WAS ABLE TO CONTROL VEHICLE TO TURN ON HAZARDS. WE ARE LUCKY TO BE ALIVE! SAFETY EXITED, CONTACTED TOYOTA SERVICE TO INFORM THEM. VEHICLE TOWED 161 MILES TO DEALERSHIP, THEY SEE NOTHING WRONG WITH THE VEHICLE AND WERE READY TO RELEASE IT TO US. BACK STORY, MOST ALL SERVICE PERFORMED BY TOYOTA DEALERSHIP AND DID WHAT WAS SUGGESTED. 8/31/20 TOYOTA POWAY INSTALLED FUEL PUMP SAFETY RECALL (PRIOR TO THIS I HAD NO ISSUE, THIS WAS PREVENTATIVE) A WEEK LATER ENGINE LIGHT ON, ALEXANDER TOYOTA, FINDS MY SAFETY RECALLED PART WAS INCORRECTLY SECURED/INSTALLED. THEY FIXED IT AND RETURNED THE CAR. SINCE THE FUEL PUMP SAFETY RECALL PART WAS IMPROPERLY INSTALLED WE ARE NOW EXPERIENCING ENGINE HESITATION/STALLS, OUR VEHICLE IS UNSAFE CAN CAUSE SERIOUS INJURY OF DEATH.

I HAVE HAD 3 SETS OF TIRES ON MY 4RUNNER AND EACH SET HAS WORN DOWN PREMATURLY DESPITE PURCHASING GOOD QUALITY TIRES WITH A 60K MILE WARRANTY. I HAVE THE TIRES ROTATED, BALANCED AND ALIGNED AT THE REQUIRED SERVICE INTERVALS AND AS NEEDED. THE VEHICLE DOES NOT STAY ALIGNED VERY LONG. I EVEN WENT TO MULTIPLE TIRE SHOPS TO GET DIFFERENT OPINIONS. I'VE BEEN TOLD BY MULTIPLE TIRE SHOPS THAT THE 4RUNNERS ARE DIFFICULT TO ADJUST AND DO NOT HOLD AN ALIGNMENT. EACH SET OF 60K WARRANTY TIRES ONLY LASTED 30K MILES AND I WAS NOT ABLE TO GET ANY REPLACEMENT TIRES. THE ALIGNMENT PROBLEM CAUSES PREMATURE TIRE WEAR, SHAKING IN THE STEERING WHEEL AND AN OVERALL ROUGH RIDE. WHEN I DRIVE OVER 6OK MILES PER HOUR THE SHAKE AND ROUGH RIDE IS VERY UNCOMFORTABLE AND DISAPPOINTING IN SUCH AN EXPENSIVE VEHICLE.

WHEN THE VEHICLE IS PUT IN REVERSE THE COMPUTER SCREEN REAR VIEW CAMERA IMAGE BECOMES BLURY, THE IMAGE SHAKES RAPIDLY AND STATIC WITH NEON LINES WOULD APPEAR DISTORTING THE CAMERA FOOTAGE. IT MADE THE REAR CAMERA SCREEN VIEW UNUSABLE AND UNRELIABLE. THIS HAPPENED OFF AND ON FOR OVER 2 YEARS AND DURING EACH SERVICE I WOULD ASK TOYOTA OF SAN LUIS OBISPO, CA TO DIAGNOSE AND FIX THE PROBLEM. THEY WOULD TELL ME THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM AND THAT THEY UPDATED THE COMPUTER CHIP AND IT "SHOULD BE GOOD". THIS DID NOT RESOLVE THE PROBLEM. I WAS ABLE TO VIDEO TAPE THE PROBLEM AND SHOWED THE VIDEO TO THE SERVICE MANAGER. HE HAD ME SEND HIM MY VIDEO AND SAID HE NEEDED TO TALK TO CORPORATE. AFTER 2 MONTHS AND MULTIPLE PHONE CALLS TO HIM HE SAID THEY HAD SEEN THIS PROBLEM IN OTHER VEHICLES AT OTHER DEALERSHIPS AND CORPORATE APPROVED HIM TO REPLACE THE COMPUTER FREE OF CHARGE SINCE MY CONCERNS HAD BEEN DOCUMENTED AT MANY SERVICE INTERVALS WHILE THE VEHICLE WAS STILL UNDER WARRANTY. I AM VERY DISAPPOINTED IN HOW LONG IT TOOK TOYOTA OF SAN LUIS OBISPO, CA TO ACKNOWLEDGE THE PROBLEM AND AGREE TO DO THE REPAIR. I HAD TO GET VERY ASSERTIVE AND PERSISTENT IN ORDER TO GET THEM TO LISTEN TO MY CONCERNS AND FIX THE PROBLEM. I WANTED TO DOCUMENT THIS PROBLEM IN CASE ANYONE ELSE MAY HAVE THE SAME ISSUES.

THIS IS A TOYOTA LIMITED MODEL THAT HAS A PROPRIETARY XREAS SUSPENSION. THIS CAR HAS BEEN REGULARLY SERVICED AT THE INTERVALS RECOMMENDED BY TOYOTA AT THEIR DEALERSHIP. AT APPROXIMATELY 55,000 MILES THE SERVICE TECH FOUND THAT ALL FOUR STRUTS WERE LEAKING AND REQUIRED $4,500 TO REPAIR AND REPLACE. A VISIT TO A SECOND DEALERSHIP CONFIRMED THE DIAGNOSTIC OUTCOME PROVIDED BY THE FIRST DEALER. I CONTACTED TOYOTA WHO STATED THE WARRANTY HAD LAPSED AND EXPRESSED NO DESIRE TO INVESTIGATE WHY AT 55,000 THE SUSPENSION SYSTEM SEALS AT ALL FOUR WHEELS WOULD FAIL. CONVERSATIONS WITH OTHER OWNERS OF THE SAME MAKE AND MODEL OUTLINED SIMILAR EXPERIENCES. THE SUSPENSION BECAME A SERIOUS SAFETY ISSUE BECAUSE IT BECAME SO SOFT CERTAIN EMERGENCY MANEUVERS WOULD LIKELY RESULT IN LOSS OF CONTROL. WHEN I HAD THE SYSTEM REPLACED I DIRECTED THAT ALL THE REMOVED PARTS BE RETURNED TO ME AND I HAVE THEM SAVED FOR POSSIBLE INSPECTION. I ALSO HAVE PHOTOS OF THE STRUTS TAKEN DURING THE ORIGINAL INSPECTION. I BELIEVE THIS OCCURRED BECAUSE THE SUSPENSION WAS POORLY DESIGNED AND DEFECTIVE. TOYOTA SEEMED TO POSSIBLY ADDRESS THIS IN TECHNICAL SERVICE BULLETIN #T-SB-0145-11. I BELIEVE TOYOTA SHOULD BE HELD RESPONSIBLE FOR POOR DESIGN AND PROVIDE FREE REPAIR AND REPLACEMENT TO ITS PRODUCT OWNERS.

THE FRONT DRIVER SEAT PLASTIC SKIRTING CLIPS BROKE CAUSING THE SEAT SKIRTING TO TWIST UPWARD AGAINST THE DRIVERS LEG. SEEMS LIKE A DESIGN FLAW WHERE THE POWER SEAT WILL MOVE MORE THAN THE PLASTIC CLIPS CAN HANDLE RESULTING IN WEAR THEN BROKEN CLIPS. TOYOTA OF SAN LUIS OBISPO, CA REPLACED THE SKIRTING WHILE THE VEHICLE WHILE WAS UNDER WARRANTY. ONE MONTH LATER THE CLIPS BROKE AGAIN. TOYOTA OF SAN LUIS OBISPO, CA TOLD ME THERE WAS NO FIX FOR THIS AND IT WOULD JUST CONTINUE TO HAPPEN AND A SECOND REPLACEMENT WOULD NOT BE APPROVED.

I CONTACTED NHTSA BUT HAVEN'T HEARD BACK. IT'S BEEN OVER 2 MONTHS NOW AND NOTHING FROM TOYOTA ABOUT THE RECALL.

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE FUEL PUMP ASSEMBLY WAS REPAIRED ON JULY 9TH. *TR

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA ARAPAHOE (10531 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB

TOYOTA CAME OUT WITH RECALL 1-13-2020 (NHTSA RECALL NUMBER 20V012) AND AS OF 5-29-2020, THEY STILL CLAIM THAT NO REMEDY IS AVAILABLE. WHAT IS A TIMELY PERIOD TO WAIT?*DT*JB

I CAME HOME FROM WORK AND REVERSED MY 4RUNNER INTO MY GARAGE AS I NORMALLY DO. THE NEXT MORNING, MY 4RUNNER STARTS AND THE ENGINE SOUNDS NORMAL BUT IT WON'T MOVE WHEN I SHIFT THE GEAR FROM PARK TO DRIVE. I STEPPED ON THE GAS WHILE LEAVING THE GEAR IN DRIVE, THE RPM MOVES BUT THE 4RUNNER STAYED IN THE SAME SPOT. *TR

MULTIPLE TIMES NOW WHILE DRIVING UNDER NORMAL CONDITIONS WE HAVE EXPERIENCED THE INSTRUMENT PANEL GOING ROGUE. ABS, VSC, GAS, CHECK ENGINE, ALL LIGHTS WILL RANDOMLY COME ON. THE SCARY PART IS THIS MOST RECENT TIME IT JUMPED THE SPEEDOMETER WAY UP AS WELL. ANY HELP WOULD BE GREATLY APPRECIATED!

ABOUT 4-5 TIMES PER YEAR FOR THE PAST 4 YEARS MY VEHICLE WILL HESTTATE OR STALL FOR 3-4 SECONDS WHEN TRYING TO ACCELERATE AFTER STOPPING AT A RED LIGHT OR STOP SIGN. THIS HAPPENS INTERMITTENTLY, AT NO REGULAR SEQUENCE, AND WITHOUT WARNING OF ANY KIND. I HAVE NOT RECEIVED A LETTER FROM THE MANUFACTURER ABOUT A RECALL, BUT THE NHTSA INFORMED ME THAT A FUEL PUMP RECALL NOTICE WAS MADE PUBLIC ON JANUARY 20, 2020. I HAVE CONTACTED MY LOCAL DEALER ON TWO OCCASIONS, BUT THEY TELL ME THE SAME THING EACH TIME, THAT I NEED TO WAIT ON A LETTER FROM THE MANUFACTURER TELLING ME THAT THEY WILL REMEDY THE SITUATION. AS OF THIS DATE, 4/23/2020, I HAVE NOT RECEIVED SUCH A LETTER, AND THE NHTSA SAYS THE SAME THING. MY UNDERSTANDING IS THAT THE MANUFACTURER HAS TO SEND SUCH A REMEDY LETTER WITHIN 60 DAYS OF THE PUBLIC NOTIFICATION, AND THAT TIME PERIOD HAS EXPIRED. IT SEEMS THAT THE PROBLEM WITH MY VEHICLE COULD VERY WELL BE THE FUEL PUMP NEEDING TO BE REPLACED. CAN YOU PURSUE THE MANUFACTURER TO ISSUE THEIR REMEDY LETTER BEFORE A SERIOUS ACCIDENT OCCURS?

THE 4RUNNER HESITATES AT 40MPH AND 60MPH WHEN TRYING TO COAST/MAINTAIN SPEED WITH SLIGHT PRESSURE ON THE GAS PEDAL. AT OTHER SPEEDS OR WHILE ACCELERATING AT 40/60MPH THERE IS NO HESITATION. I TOOK IT TO THE DEALERSHIP, BUT THEY SAID THEY CAN'T REPLICATE THE PROBLEM. IT IS STILL HAPPENING THOUGH.

TL* THE CONTACT OWNS A 2015 TOYOTA 4RUNNER SR5. THE CONTACT STATED WHILE DRIVING 30 MPH, WHEN ANOTHER VEHICLE FAILED TO STOP ON A RED TRAFFIC LIGHT, CAUSING THE CONTACT TO IMPACT THE VEHICLE. AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK, SHOULD AND BACK INJURIES. THE CONTACT DID SEEK MEDICAL ATTENTION AS WELL AS WAS SOUGHT PHYSICAL AND CHIROPRACTIC THERAPY. THE CONTACT STATED THE OTHER VEHICLE WAS TOTALED BUT WAS UNAWARE IF ANYONE WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION SHOP TO HAVE REPAIRS COMPLETED. THE CONTACT CALLED LOCAL DEALER NORTHTOWN TOYOTA (1135 MILLERSPORT HWY, AMHERST, NY 14226) WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN NHTSA CAMPAIGN NUMBER 4 MONTHS AFTER THE ACCIDENT. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 48,000.

BOTH THE DRIVER SIDE DOOR AND PASSENGER SIDE DOOR DO NOT OPEN WHEN WHEN REMOTELY ACTIVATED. THEY ALSO CANNOT BE LOCKED REMOTELY. I HAVE NO WAY OF OPENING THE PASSENGER SIDE DOOR FROM THE OUTSIDE. BOTH DOORS HAVE TO BE MANUALLY OPENED. THE DRIVER SIDE CAN BE OPENED BY THE KEY, BUT THE PASSENGER SIDE NEEDS TO BE OPENED INSIDE THE PASSENGER DOOR.. THIS IS A SAFETY ISSUE ESPECIALLY WHEN MY WIFE TAKES THE CAR. IT IS DANGEROUS THAT SHE CANNOT ENTER THE CAR IN A TIMELY MANNER OR EVEN LOCK THE CAR.

THE LOCK ACTUATOR MOTORS ON 4 OUT OF 5 DOORS HAVE STOPPED WORKING. ONLY THE DRIVERS AND REAR DOOR HAVE EXTERIOR KEY ENTRY, THIS DRAMATICALLY INHIBITS THE ACCESS TO THE BACK AND FRONT PASSENGER SEATS IN THE EVENT OF AN EMERGENCY.

I'M WRITING YOU TODAY IN THE HOPES THAT YOU CAN INVESTIGATE AND CREATE A RECALL FOR TOYOTA'S X-REAS SUSPENSION SYSTEM. I PURCHASED A BRAND NEW 2015 LIMITED 4RUNNER FOUR YEARS AGO. ON NOVEMBER 29TH, 2019 I HAD MY 4RUNNER SERVICED AT A TOYOTA SERVICE CENTER FOR A 40,000 MILE CHECK UP. AFTER THE CHECK UP I WAS TOLD THAT BOTH FRONT STRUTS NEEDED TO BE REPLACED AND DUE TO THE DESIGN (BOTH FRONT STRUTS BEING CONNECTED TO BOTH REAR SHOCKS) THE ENTIRE X-REAS SUSPENSION SYSTEM NEEDED TO BE REPLACED. (TOTAL COST BEFORE REALIGNMENT AND TAX = $2,468.00.) X-REAS COMES STANDARD ON THE LIMITED TOYOTA 4RUNNER AND IS A HYDRAULIC SYSTEM THAT CANNOT BE SERVICED. THE X-REAS SYSTEM ON MY 4RUNNER STARTED LEAKING WITH ONLY 38,977 MILES OF CITY AND FREEWAY DRIVING WITH ABSOLUTELY NO OFF ROADING. I FEEL THAT THIS IS INCREDIBLY PREMATURE AND A DEFECTIVE DESIGN FOR A SUSPENSION THAT IS SUPPOSEDLY BUILT TO WITHSTAND RUGGED OFF ROADING. AFTER DOING SOME RESEARCH ONLINE, I HAVE FOUND THAT I AM NOT THE ONLY ONE THAT HAS BEEN FACED WITH X-REAS SUSPENSION SYSTEM PROBLEMS. THE FOLLOWING LINK IS A 4RUNNER FORUM WITH TRUCK OWNERS SEARCHING FOR ADVICE AND HELP ON WHAT SEEMS TO BE A TREND. HTTPS://WWW.4RUNNERS.COM/THREADS/4RUNNER-LIMITED-BUYER-BEWARE-X-REAS-SUSPENSION-FAILS.7894/ THE TOYOTA SERVICE DEPT REP ALSO INFORMED ME THAT HIS COLLEAGUES HAVE HAD OTHER CUSTOMERS COMPLAIN ABOUT SIMILAR PROBLEMS WITH THEIR X-REAS SYSTEM. FORTUNATELY I PURCHASED AN EXTENDED WARRANTY. I WILL NOT BE FINANCIALLY RESPONSIBLE FOR HAVING A NEW X-REAS SYSTEM INSTALLED. I ASKED ABOUT HAVING TOYOTA'S STANDARD COIL SUSPENSION INSTALLED INSTEAD BUT MY WARRANTY ONLY COVERS ORIGINALLY INSTALLED PARTS. WHEN MY WARRANTY EXPIRES IN 2 YEARS I WILL BE LIABLE FOR ALL FUTURE SUSPENSION FAILURES. MY TRUCK IS ONLY 4 YEARS OLD. I AM WORRIED THAT IN 4 YEARS (OR SOONER) THE X-REAS SYSTEM WILL FAIL AGAIN. PLEASE HELP!

TAKATA RECALL- CALLED TO MAKE APPOINTMENT TO HAVE THIS ISSUE RESOLVED AND THE PARTS TO FIX RECALL ARE ON BACKORDER- THIS IS UNACCEPTABLE

THE DOOR LOCK ACTUATORS FAIL AT AN ALARMING RATE. MY DRIVER SIDE DOOR LOCK ACTUATOR FAILED AFTER ONLY 50,000 MILES. THIS PREVENTS THE CAR DOOR FROM LOCKING, WHICH IS A SAFETY CONCERN DURING A CRASH OR JUST TO PREVENT FORCED ENTRY.

MY HUSBAND PARKED THE CAR ON A HILL IN FRONT OF A GAS STATION AND I STAYED IN THE CAR SITTING ON THE PASSENGER SEAT AND IT JUST ROLLED DOWN THE HILL, CAUSED AN ACCIDENT TO A PARKED CAR GETTING GAS, I JUMPED OUT OF THE CAR AS IT ROLLED TOWARDS A GAS PUMP , SLAMMED ON TO PUMP GUARD. THANKFULLY NO ONE WAS HURT BUT ME WHEN I JUMPED OUT OF THE CAR.POLICE REPORT FILED

TAKATA RECALL AND HOOD. THESE RECALLS HAVE NOT BEEN ADDRESSED. UNABLE TO GET A HOLD OF THE DEALERSHIP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V005000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRICE TOYOTA (168 N DUPONT HWY, NEW CASTLE, DE 19720, (302) 257-2423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.