Tesla Model 3 2018 — Problemas reportados

The front suspension lateral link bolts to the right front side of my 2018 Tesla Model 3 RWD Long Range fell out and separated from the subframe which affected my ability to steer. My safety was put into risk. Thankfully I was going at a low speed and in a parking lot with no one close by so I was able to safely stop my vehicle without hurting myself or anyone else. The problem was confirmed by a local automotive repair shop. I did not receive any warning messages or any signs of this failure before it occurred. Tesla issued a service bulletin SB-23-31-001 but my vehicle was not covered in this recall. I had to pay $650.70 out of pocket to have this issue repaired.

The passenger occupant sensor failed and was repaired under a recall, performed by a Tesla technician at my home on July 28, 2020. On February 3rd 2021 the same dashboard warning returned, and Tesla replaced the entire passenger seat. The warning returned a third time on October 5, 2026. The first available service appointment was October 29, a 24-day wait, during which the passenger airbag system could not be relied on to detect an occupant. On October 29, Tesla also replaced the passenger airbag. Tesla has not given me a written diagnostic explanation for the airbag replacement, or confirmation of why the recall remedy consisting in a matched sensor/airbag combination has to be paid for by the customer. I am concerned that the recall remedy did not hold, failing three times, and that a safety-critical system was left in question for nearly four weeks. I have 20 years of experience in automotive seating and am willing to provide records. Records available: service invoices, estimate, and written communications with Tesla.

2018 Tesla Model 3, VIN [XXX]. Rear-right ABS wheel speed sensor failed 3–4 days after Tesla Burbank replaced it on XXX (invoice XXX). First alerts XXX (ABS disabled, Drive with caution, TPMS). Failure confirmed XXX (AEB unavailable). Returned from vacation XXX; Tesla replaced same part again (invoice XXX $167.76). Tesla notes state only that sensor “was cut”; no animal damage recorded.I photographed the failed sensor XXX. It shows a single clean angled cut through the black jacket with conductor and red insulation on the same flat face. No tooth marks, scalloped bites, shredded insulation, or nesting material — a shear, not rodent damage.Service Manager [XXX] first blamed a rabbit, then wrote it “was an example” and that Tesla does not need droppings, nesting, or chew marks to call a severed harness outside damage. He has no photos from the 8/18 install; the tech is on leave. Two emails to [XXX] went unanswered. Related BAR complaint filed (ref XXX).Rear wheel speed sensor feeds ABS, traction control, and Automatic Emergency Braking. Failure disables these safety systems. A part that fails days after Tesla service with an undocumented “cut,” followed by a warranty denial based on inference rather than evidence, indicates possible workmanship or installation issues that could affect other vehicles. Requesting NHTSA review of Tesla’s service practices for this component.Tesla Service Burbank, [XXX], [XXX]. [XXX], [XXX].[XXX], [XXX], [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Heard a clunk noise when the vehicle turned at a low speed. Inspected the vehicle but nothing seemed amiss. No digital warnings either. Started driving but the steering was weird and pulled to the left. Then the front left tire started shredding and the wheel was displaced. The tow truck guy said that the suspension seems to be the culprit. The car is now on just the wheel. Tesla collision has still not looked at it but gave a quote of 5-6K to start and going up to 12K or more (if the HV battery got damaged). FYI, tire pressures were normal when this happened.

Following Tesla's over-the-air deployment of FSD 14.1 Lite, the HW3 Autopilot computer in my 2018 Tesla Model 3 failed. FSD / Autopilot worked normally before the update and stopped working immediately afterward. Tesla Service diagnosed the vehicle XXX and verified the alerts APP_W207, APP_W462, APS_W182, APS_W188 and APS_W185. The technician attempted hard and soft resets and a firmware reinstall, and verified power and ground to the car computer. All attempts failed. The technician's notes state the secondary autopilot processor is no longer communicating and "a new car computer is needed." The failure has disabled Automatic Emergency Braking, Forward Collision Warning and Lane Departure Warning, as well as FSD / Autopilot. Tesla denied a goodwill replacement in writing on XXX, stating there was no evidence linking the failure to a software update, after the technician confirmed the computer had failed. Tesla provided a written estimate for the replacement of $2,616.37 total (invoice dated XXX). I have not authorized the repair. Tesla also confirmed in writing that my vehicle is not currently eligible for the HW4 upgrade. I sent a formal Notice of Dispute to Tesla at [XXX] on XXX and received no response; I sent a follow-up on XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I drove over a bump in the road and all of a sudden the car started making a very loud clunky noise in the front suspension. I was close to home so I turned around and drove it back home for inspection. I found the lower control arm on the suspension is completely disconnected because the bolt is backed out of the joint. The steering had occasionally made some creak sounds in the past but it never felt loose. Seeing the lower control arm disconnected could have severely limited the steering of the vehicle thus this seems like a serious safety issue. I have scheduled an appointment for repair with Tesla Service.

The front left and right lower link assemblies suffered premature structural failure and required immediate replacement at 74,068 miles due to a loss of steering stability. The repair was completed at a Tesla Service Center out-of-pocket for a total cost of $1,564.04

While driving, the vehicle suddenly accelerated on its own and began operating without my control. Despite my attempts to steer away from surrounding traffic, the vehicle continued to self‑propel, crossed the median, and entered oncoming lanes, resulting in a head‑on collision with another car.

This is to serve as a registered complaint in conjunction with the premature component failure and degradation of front lower lateral links and suspension parts under NHTSA investigation PE26006. In August 2026 while operating my 2018 Tesla Model 3 while driving at all speeds experienced a failure of the front suspension system. There was an intense creaking/groaning/clunking noises from the front wheels and/or front suspension that we felt extremely uncomfortable operating the vehicle fearing for the safety of the passengers. Upon taking the vehicle to the Tesla Service Center, technicians diagnosed the vehicle with severely degraded and failing front lower arms, compliance links, and control arm bushings. My vehicle only had a little over 29,000 total miles on the odometer. This premature degradation represents a critical component failure rather than standard wear and tear. A failure or detachment of the lower lateral link at highway speeds presents an immediate safety risk due to potential loss of directional steering control. This failure is directly identical to the conditions outlined in the NHTSA Office of Defects Investigation Preliminary Evaluation PE26006, opened on July 29, 2026, targeting front lower lateral link failures on 2018–2020 Model 3’s. The issue has since been repaired by Tesla Service on October 6, 2026. I am filing this complaint to formally document this premature safety component failure for the ongoing PE26006 federal investigation. We stopped driving the vehicle and used our other cars, waiting for appointments at Tesla, as well as waiting for the parts to arrive, which took quite a while. Thankfully, we had a couple other cars that we were able to use while we were waiting for the repair to be performed.

Component Affected: SUSPENSION: FRONT: LOWER ARM: LATERAL LINK / COMPLIANCE LINK Description of Defect and Incident: I am reporting an issue regarding my Tesla Model 3's front lower suspension components, specifically the front lower lateral link and the compliance link. The vehicle experienced an out-of-warranty failure requiring immediate replacement of both lower arms to restore structural integrity and driving safety. Due to the failure, I was forced to pay entirely out of pocket for the replacement parts and labor. This specific failure mirrors the exact conditions currently being monitored under the active NHTSA preliminary evaluation into Tesla Model 3 and Model Y front lower lateral link detachment. Despite the severe safety risk associated with sudden structural failure or detachment of these critical suspension components while driving, my vehicle’s specific VIN is not currently covered under Tesla's existing, highly limited recall campaigns (such as Recalls 21V-835 or 23V-235). I am submitting this complaint to request that NHTSA expand the scope of its current suspension investigation to ensure owners who have already paid out of pocket for these premature structural failures are officially included in a mandatory manufacturer recall and eligible for retroactive reimbursement.

There was a clicking noise that was heard as my wife (along with our [XXX] son) was driving on the freeway. She reached her destination and once she parked and tried to move out of the parking lot, she could not turn the wheel. The suspension control arm (specifically, the inner mounting eyelet and bushing of a front lower link) has detached and dropped down beneath the underbody shield. After taking it to Tesla Collision, it is reported that the front lateral link completely disconnected from the subframe while driving. Tesla has acknowledged this as there is an active bulletin (Service Bulletin SV-23-31-001) for torque check on this component. This issue is also identical to the HTSA Recall 23V-235, however, our VIN is not included in the batch. Tesla is quoting around $7k for repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Tesla Model 3. The contact stated that while driving 35 MPH, several unknown warning lights illuminated and the engine seized. The contact stated that the failure had occurred in heavy traffic. The Police arrived and assisted with traffic control. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts to start the vehicle, the vehicle started. The vehicle was driven to the shoulder of the roadway and was left at the location overnight. The contact stated that the following day, while attempting to start the vehicle, the vehicle started and was driven to the residence. The dealer was contacted by phone and made aware of the failure. The vehicle was towed to the dealer, where the contact was informed that the failure was because of a software glitch. The vehicle was repaired. In addition, the Mobile App produced a fault code indicating the vehicle was parked and unable to start. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 62,000.

The passenger seat back Occupant Classification System (OCS) sensor (Part #1920673-01-A) failed 3 times in under 22 months (Dec 2024, Dec 2025, Sep 2026), disabling the front passenger safety restraint system and airbag deployment logic

My suspension is the issue that was under recall 23V-235. Suspension could completely fail at any time. Currently I hear creaking when turning. Tesla has confirmed the problem but said my car is out of recall which is very narrow and should include my car

While operating 2018 Tesla Model 3(Odometer: ~174,489 miles)the vehicle experienced a catastrophic mechanical failure when the front suspension lateral link detached/separated from the subframe. The collapse of the right upper/lower suspension immediately rendered the vehicle non-drivable and non-rolling, Tesla quoted $4803 in customer-pay repairs, specifying complete replacement of the front subframe structure, front compliance links and front lateral links. Prior Service & Warning Symptoms Presented to Tesla:On XXX (Invoice #XXX; Odometer: 89,939 miles), I brought this exact vehicle to the Tesla Service Center in [XXX], specifically complaining of a front-end steering issue (Clicking noise when steering wheel turns right)Tesla technicians noted could not duplicate and performed no diagnostic torque checks or structural inspections of the lateral link fasteners Correlation to Known Safety Defect / Recall 23V-235 (SB-23-31-001) Safety Recall 23V-235 (Tesla Bulletin SB-23-31-001)Tesla acknowledges that front suspension lateral link fasteners on 2018–2019 Model 3s can loosen and back out over time, leading to lateral link separation from the subframe while driving. Crucially, Tesla’s defect report explicitly highlights that "abnormal noise from the front suspension when steering" is the primary early warning indicator of loosening fasteners before total separation occurs Defect Summary & Remedy Denial:We previously brought the vehicle to Tesla Service reporting the exact warning symptom front-end steering noise associated with loosening lateral link fasteners The issue was left uncorrected, directly resulting in eventual fastener detachment lateral link separation and severe consequential damage to the front subframe structure Tesla Service management refused recall remedy or goodwill coverage on the grounds that this specific VIN was excluded from the narrow VIN list for Recall 23V-235 despite the vehicle exhibiting the identical defect INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Possible ineffective recall remedy – NHTSA Recall 21V-00D / Tesla SB-21-17-008. My Model 3 received the trunk harness recall remedy in 2023. Tesla inspected the original harness, determined it was within specification, left it installed, and added the guide protector. Tesla’s recall documentation states the guide is intended to prevent further wear caused by trunk movement; if wear is beyond specification, the harness is replaced. In 2026, my rearview camera began intermittently failing. I found that I can reproduce the failure by operating the trunk and provided Tesla video evidence. Tesla has now diagnosed an internal fault in the same original trunk harness and says the harness requires replacement. This appears consistent with the safety condition addressed by 21V-00D: repeated trunk movement can damage the harness/coaxial cable and cause loss of the rearview camera. I repeatedly asked Tesla what diagnostic evidence shows this is a different failure mechanism. Tesla has not identified one. Instead, Tesla has repeatedly stated that it considers this separate because approximately 3 years have passed since the recall remedy. I asked whether this three-year distinction comes from a NHTSA requirement or written Tesla policy; Tesla could not identify one. My concern is that vehicles considered successfully remedied by retaining the original harness and installing the guide may remain susceptible to the recalled failure after additional trunk-use cycles. Original harness retained → recall guide installed → continued trunk use → internal harness fault → rearview-camera failure. I am reporting this so NHTSA can evaluate whether this represents a potential durability/effectiveness issue with the 21V-00D guide-protector remedy and whether similar post-remedy failures are occurring in other affected vehicles. Tesla correspondence and service documentation are attached.

- When I start my car, I see the following error message appear: Front Left Safety Restraint System Fault. Also, the air bag disabled alert is displayed. Since the air bag is disabled, it puts me at grave risk if I were to get into an accident. - Many other Tesla owners have reported the same exact issue (RCM_a021 Front Left Safety Restraint System Fault). - Today, I took the car into the Tesla Service Center, they had to replace the entire harness. - No other symptoms were apparent...just all of a sudden the alert appeared.

Clunking noise when in reverse and turning.

AMENDMENT / SUPPLEMENT TO VOQ #11763975 regarding PE26006. Following my initial report of a catastrophic lower lateral link detachment, Tesla Service Center Santa Rosa has provided a highly sanitized and misleading repair report. The official invoice completely omits the physical structural detachment and missing subframe nut, recharacterizing a severe mechanical failure as a simple 'steering alignment adjustment.' Furthermore, the technician took misleading photographs (omitting the damaged side of the vehicle or using obscuring angles). I possess dated photographic evidence of the complete link separation prior to tow-in on a flatbed, which directly contradicts Tesla's service records. This is submitted to alert investigators that field incidents for PE26006 are actively being mislabeled and obscured in Tesla's internal repair databases.

On August 6, 2026, my spouse was driving our 2018 Model 3 at low speed while making a U-turn out of The Village at Pacific Highlands Ranch when she heard a clunk from the front of the car and the car felt as though it had dropped down. Steering was not affected. The car began to slow, and she drove it at low speed into a nearby parking lot, where it stopped and would not move forward even with the accelerator pressed. It had to be towed. She did not strike a curb, pothole, debris, or any other object, and there was no impact of any kind. Inspection at the scene showed that the driver's side front lower lateral link had separated at its inboard, subframe end. The link was hanging down and resting on the pavement, still attached at the wheel end. A close-up photo shows the bushing inner core with two bolt ears and empty bolt holes: no fastener present and no broken fastener remnant. The link is not bent, gouged, or scraped. The left front wheel was pushed rearward in the wheel arch and was pressed against the rear edge of the fender, which damaged the fender and a brake line. The tire and wheel have no curb rash or impact marks. The vehicle was not included in recall 23V-235, and Tesla's VIN recall lookup shows all recalls issued for it as completed. Mileage at the time was approximately 108,043 miles. The vehicle was declared a total loss and has since gone to salvage. This failure appears to match Preliminary Evaluation PE26006.

Vehicle Information: Year/Make/Model: 2018 Tesla Model 3 Mileage at Incident: 45,000 miles Description of Safety Defect: A sudden and persistent "Safety Restraint System Fault" / "Front Passenger Safety Restraint System Fault" warning illuminated on the vehicle's primary touchscreen interface, indicating a complete compromise of the supplemental restraint and airbag system. Upon inspection by Tesla Service, the root cause was identified as physically broken/severed internal copper wiring within the first-row passenger seat harness assemblies. This breakage occurred purely due to the mechanical wear-and-tear of normal fore-and-aft seat tracking (including the standard vehicle "Easy Entry" setting). Because the electrical line cleanly severed, communication to the Occupant Classification System (OCS) sensor was totally cut off, preventing the vehicle from accurately detecting passenger occupancy or correctly configuring front passenger airbag deployment logic in a collision. Tesla has addressed this known design vulnerability internally via Service Bulletin SB-23-20-002, replacing the weak early-production parts with ruggedized components. However, because the vehicle was past its calendar warranty period despite having only 45,000 miles, I was forced to pay $1,322.00 out of pocket to restore critical safety systems. Because a severed seat harness disables essential airbag safety constraints through normal everyday use, this represents a systemic manufacturing defect that should be escalated from a Technical Service Bulletin to a mandatory Safety Recall to protect all owners. Specific Component Part Numbers Replaced: First Row Seat Harness Assemblies: P/N 1489060-02-G & 1489060-03-G Passenger Airbag Assembly Module: P/N 1077323-00-G Seat Position / Occupancy Sensor Module: P/N 1099592-00-F

The contact owns a 2018 Tesla Model 3. The contact stated that while reversing approximately 5 MPH, there was a loud screeching sound coming from the vehicle without warning. Upon inspecting the vehicle, the contact became aware that a bolt had detached from the subframe. The vehicle was towed to the residence. The dealer was contacted. The manufacturer was made aware of the failure by telephone. The approximate failure mileage was 82,678.

The contact owns a 2018 Tesla Model 3. The contact stated that while driving 4 MPH, the front sway bar detached from the vehicle, and the contact lost steering control. The vehicle was towed, and a service center was contacted but informed the contact that the repair was not covered because the VIN was not included in a recall associated with the failure. The failure mileage was approximately 81,000.

Vehicle: 2018 Tesla Model 3 Safety Issue: The rearview camera display has failed and shows a black screen when the vehicle is shifted into reverse. This reduces rearward visibility and creates a safety concern while backing up. Recall History: My vehicle was previously repaired under the Tesla Model 3 trunk lid harness recall on March 31, 2023. The recall addressed wear and damage to the trunk harness wiring that could result in loss of the rearview camera display. Tesla installed recall retrofit components during that repair. The current failure presents the same symptom that the recall was intended to correct: loss of the backup camera image. Current Problem: In September 2026, the rearview camera again began displaying a black screen. Tesla Service has diagnosed the vehicle and quoted approximately $439 for repair. Tesla advised that the recall was completed in 2023 and that the repair warranty has expired, therefore the current repair is not covered. Reason for Complaint: I believe this may be a recurrence of the same safety-related defect addressed by the original recall. Although the recall repair was completed, the same safety condition has reoccurred. I am requesting that NHTSA review whether the recall remedy adequately resolved the defect and whether owners should be responsible for subsequent repairs involving the same failure mode.

My 2018 Tesla Model 3 suffered a catastrophic detachment of the right front lower lateral link from the subframe, while merging on the freeway, causing an immediate risk of a collision or injury. My VIN is not listed under the Recall 23V235000, but this failure matches the exact safety risk currently being investigated by the Office of Defects Investigation under Active Investigation PE26006. The manufacturer must extend the recall coverage to this VIN block.

Driving tghe 2018 Model 3 with around 75K miles, the warning "FRONT LEFT SAFETY RESTRAINT SYSTEM ISSUE" keeps popping up and staying on the center console. Tesla said car is out of warranty and have to pay upto $2000 to fix it.

Tesla Full Self Driving (FSD) failed us, resulting in a side swipe with a tractor trailer and the likely total loss of our Model 3. We were under FSD for much of our trip from [XXX] to [XXX]. We were in [XXX], traveling north on [XXX] in the right lane with a tractor trailer in the center lane. The car made a sudden, violent turn to the right. The startled driver grabbed the wheel to bring the car back to the lane center, which resulted in a major grinding noise. The driver then brought the car to a safe stop on the shoulder. It became clear the left side of our vehicle had contacted the trucks right front wheel. The truck left the scene. I believe the truck either came close to its lane right line or actually was changing lanes. The car took evasive action. However, the car failed to communicate the situation to the driver, which is the reason for filing this report. It is possible that had FSD activated the horn, both driers would have acted more appropriately and the loss of our car might have been avoided. Other possibilities are for FSD to have some method to communicate what was happening or had refused to permit the driver to bring the car into contact with the truck. It may be beneficial for NHTSA to request a copy of the car’s data before it is deleted after the car is declared a total loss; especially since there isn’t any Dash Cam video of the incident. The dash cam’s most recent video was several weeks previous and includes GB of video taken in our garage. But nothing from the trip. I believe Tesla will record this as driver fault rather than FSD’s fault. Technically, at the time of contact, the driver was in control because, from the drivers point of view, FSD acted randomly. The real cause, in my opinion, was a failure of communication and poor handoff of control. There is a Pennsylvanian State Police report and we have filed with our insurance company, but I don’t expect either to investigate FSDing’s role in this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The exterior door handles are made of a thin metal top cover over a plastic door handle. The exterior door handle metal begins to peel, and does so in a manner that isn't clear to see. This has resulted in me cutting my hand on the door handle. I had to remove the metal from the door handles to prevent my family from also being injured. I asked Tesla to fix it, and they quoted $1,275 to fix the issue on all four doors.

During a routine inspection by an independent mechanic, it was discovered that the front lower compliance link (control arm) bushings are severely cracked on both the left and right sides of my 2018 Tesla Model 3. Both the compliance links and the lateral links require immediate replacement to prevent a catastrophic structural failure. Tesla Service has provided a repair estimate of $2,012.00 to fix the issue, which they are refusing to cover under warranty or past recalls. Safety Consequence: Cracked and failing compliance link bushings compromise the structural integrity of the front suspension. If these suspension links completely separate or fail while driving at highway speeds, it could cause an immediate loss of steering control, severe wheel misalignment, or a wheel detachment, creating an extreme risk of a high-speed crash. Relevance to Active Investigations: I am filing this complaint specifically to be included in the NHTSA's active Preliminary Evaluation (PE26006) regarding front lower suspension link detachments on 2018–2020 Model 3 vehicles. The failure of my vehicle's compliance links demonstrates that the front suspension components on early Model 3 production units are experiencing premature structural degradation and wear that goes well beyond the scope of Tesla's previously limited lateral link recalls (23V-235 and 21V-835).

While my wife was driving, the high-voltage battery failed and the car went into reduced power/limp mode. Tesla later determined that coolant had gotten into the high-voltage battery and caused it to fail. My main concern is that we had no warning that there was a coolant leak or that coolant was getting into the battery. There was no low-coolant warning or anything telling my wife that there was a serious problem developing. By the time the car started giving high-voltage and reduced-power warnings, the damage had already occurred and Tesla said the battery needed to be replaced. What concerns me even more was what happened after Tesla received the car. Tesla removed the battery and quarantined it in the parking lot. They told us in writing that it was removed because of coolant ingress as a safety precaution and that a specialized technician had to determine whether the battery was safe to discharge. During a phone call, a Tesla employee also told me they quarantined it because there was a possibility the battery could explode and they did not want anyone injured or anything damaged if that happened. That was alarming because my wife had just been driving this car, and afterward it sat in our driveway while we waited for it to be taken to Tesla. At no point were we told that the battery could be dangerous or that the vehicle should be kept away from people or property. We had no idea Tesla would consider the condition serious enough to quarantine the battery once they received it. Tesla later confirmed in writing that coolant ingress was the root cause of the battery failure. I would like NHTSA to look into why this condition was able to get this far without warning the driver and whether other vehicles could have the same issue.

The break line ruptured causing loss of hydraulic pressure. The root cause was corrosion of the break line. This caused a major safety risk as I was unable to stop/slow the car down and had to coast to a stop. This is a known problem as addressed in Tesla's service bulletin SB-26-33-001. Tesla chose not to do a recall nor inform it's customers to get it inspected. The cost to replace the break line with corrosion resistant parts (as should have been done in the original design given that these cars as sold in the north east) is significant.

This is a follow-up to a previously submitted complaint regarding the same issue. I am submitting this update to reference NHTSA's recently opened investigation into 2018-2019 Tesla Model 3 suspension failures. Previous complaint ID is 11732882.

2018 Tesla Model 3, VIN [XXX], approximately 58,736 miles. Front lower suspension lateral link (fore link) separated from the subframe on the right (passenger) front. The fastener that attaches the link to the subframe backed out and is missing. The link is hanging down and the right front wheel sits at a visibly different angle compared to the left, indicating the alignment has shifted. I discovered the hanging component while the vehicle was parked; there was no impact or off-road use. The vehicle is not being driven and is being towed to service. This is the same failure mode addressed in NHTSA recalls [XXX] and [XXX] (Tesla [XXX]) and currently under investigation in [XXX]. My VIN is not included in either recall per the NHTSA VIN lookup. Photos of the separated link and wheel angle are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Tesla Model 3. While a passenger was attempting to enter the vehicle, the contact sustained a cut to the hand, which was caused by the exterior door handle. The contact stated that over time, the edges of the flush door handles had degraded and become progressively sharper and posed a threat to anyone attempting to open the doors. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,402.

I was driving normally and drove in a dip in the road. The vehicle went completely into auto drive, leaving me helpless behind the wheel. It spun and swerved wildly for 30-45 seconds on a neighborhood street resulting in the left rear tire and the rim being mangled. When it was spinning out of control, the left rear tire was seemingly stuck, dragging in whichever direction it chose. Thankfully, no one, pedestrians or other vehicles were injured or damaged. This was a truly terrifying experience.

Incident / Safety Defect Summary: A certified Tesla mobile service technician improperly calibrated the low-beam headlights on my 2018 Tesla Model 3, causing a severe reduction in forward night visibility and creating an immediate roadway crash hazard in direct violation of FMVSS 108 illumination standards. Detailed Description of the Safety Failure: Improper Calibration Environment: The technician attempted to perform the headlight alignment procedure inside a closed residential garage with approximately 12 inches of clearance between the front bumper and the garage door. Standard automotive and manufacturer procedures require either a level 25-foot standoff from an aiming target or a dedicated optical aiming tool. At 12 inches, optical beam geometry and cutoff steps cannot be evaluated. Extreme Downward Misadjustment: The technician bypassed standard cutoff alignment and manually adjusted both headlights down to their absolute lowest mechanical limit using the vehicle interface. Safety Impact: The usable beam throw is now restricted to only a few feet in front of the vehicle's bumper. At standard driving speeds, especially during early morning and nighttime commutes, the vehicle completely overdrives the low beams, rendering road hazards, lane markings, and pedestrians invisible until impact is imminent. Manufacturer Failure to Triage Safety Rework: When reported to Tesla Service as an urgent safety-critical failure caused directly by their technician, the service center refused immediate safety triage/rework and scheduled resolution days out, leaving an unsafe vehicle in service.

My 2018 Tesla Model 3 displayed alert RCM_a056, “Front Passenger Safety Restraint System Fault.” The warning may affect correct detection of a passenger and operation of the passenger restraint/airbag system. Tesla quoted approximately $705 but has not identified the failed component or explained whether the condition is related to known front-seat wiring or occupant-classification failures. Tesla Repair Bulletin SB-21-17-005 recognizes that electrical harnesses in 2017–2019 Model 3 front seats can be damaged through repeated seat movement and trigger restraint-system alerts, although that bulletin specifically lists codes RCM_a021 and RCM_a022. I am reporting RCM_a056 because it affects the same general front-passenger safety-restraint system and appears to be reported by other early Model 3 owners. I am concerned that an occupant may not be properly classified or protected in a collision.

Adaptive cruise control was on, i was driving on the highway, traffic was speeding up and slowing down, and the tesla was braking accordingly. I was paying attention to the road and noticed, all of a sudden, that the tesla was not braking as traffic in front of us slowed. I immediately slammed my foot on the brake as hard as i could, yet there wasn't enough time or distance, and my car collided with the one in front of me. I wasn't injured, but there's a chance someone in the other car was. The emergency brake did not kick in whatsoever, and the adaptive cruise control completely failed, leading to an accident.

My Tesla Model 3 has a persistent RCM_a056 alert indicating a problem with the front passenger occupancy detection system. The unresolved fault affects the operation of the front passenger airbag system. I paid Tesla approximately $1,000 for a repair intended to resolve this problem. Tesla replaced multiple components associated with the passenger seat/occupancy detection system, including the sensor, wiring, and other safety-system components. The repair did not resolve the problem. The RCM_a056 alert remained unchanged after the repair. I returned the vehicle to Tesla for further diagnosis. Tesla tested the individual components and documented that they found “no issues present,” but the RCM_a056 alert remained. Tesla then recommended replacing the entire passenger seat assembly at a cost of approximately $3,000. When I asked what diagnostic evidence indicated that the seat assembly was defective, I was told that they had no specific evidence that replacing the seat would resolve the problem. They were unable to identify a failed component and indicated that replacing the entire seat was the only remaining repair they could suggest. I am concerned that this represents an unresolved safety-system defect. I have already paid approximately $1,000 for a repair that did not resolve the fault, and Tesla is now recommending another $3,000 repair without identifying the cause of the failure. The vehicle remains unavailable for normal use because of the unresolved passenger restraint/airbag-system fault. I am requesting that NHTSA document and investigate this potential safety defect, particularly if other Tesla Model 3 vehicles are experiencing the same persistent occupancy-detection failure.

On July 10, 2026, while driving, I started to hear a rattling metal noise coming from under the right front side of the car. When making turns, the noise gets louder, less when driving straight. When I got home, I looked under the car and found a large metal piece hanging down adjacent to the right front tire. When the Tow Truck came to pick up the car, the right front tire started to get loose aiming to the right. Took the car to a Tesla Service Center and a new Correction Links - Lateral - Lower Front - Pair (Remove & Replace) Remove and Replace.

After Tesla pushed software update 2026.20.6.11 or “FSD 14 lite” the self driving feature stopped functioning. Also all of the driver assistance safety features stopped working at the same time, forward collision warning, emergency braking, lane keeping assist, adaptive cruise control, blind spot detection have all stopped working as well. It appears one of the two “self Driving” ECU was damaged or disabled by the update. Without these features the drive is not notified in advance of a collision and the emergency braking does not function to stop the car. The car is awaiting inspection and repair by the manufacturer.

I am reporting a front suspension failure on my 2018 Tesla Model 3 Dual Motor, that appears relevant to NHTSA Preliminary Evaluation PE26006 and similar to Recall 23V-235. While driving slowly in a parking lot, I heard a clunk and felt the front wheel/steering alignment become slightly skewed. After entering the highway, the vehicle developed severe vibration and became unstable and difficult to control. I exited and stopped as soon as safely possible. While attempting to park it at a curb, during reverse, the suspension entirely collapsed and left front wheel was then severely displaced and the tire was rubbing the wheel well. Tesla inspected the vehicle and confirmed: “The left lateral link was found detached with missing hardware.” Tesla also found the left front halfshaft detached from the drive unit. Tesla replaced the front subframe, both front lower lateral links, both front lower compliance links, the left front halfshaft, and performed an alignment. Total cost was $6,328.96. The failed parts were replaced by Tesla; I do not know whether they remain available for inspection. This failure created a serious risk of loss of vehicle control at highway speed and could have endangered me and surrounding traffic. The problem was confirmed and inspected by Tesla Service. There was no collision or other discrete impact event that I recognized as causing the failure. There were **no warning lights, warning messages, or other vehicle alerts before or during the failure**. The first noticeable symptom was the clunk in the parking lot, followed by the skewed steering/wheel position and later severe highway vibration. I have pre-repair photos showing the displaced wheel, tire contact, and detached suspension component, as well as Tesla’s final repair documentation. I request that this incident be considered in connection with PE26006 and Recall 23V-235.

Description of the Safety Defect:My 2018 Tesla Model 3 AWD suffered an abrupt and catastrophic total loss of mechanical braking power while driving. The brake pedal went completely soft, and the vehicle lost hydraulic pressure.An independent mechanic inspected the undercarriage and confirmed that the factory steel hydraulic brake lines completely rusted through and ruptured, leaking all brake fluid from the system. This vehicle has 142,905 miles and has been operated in regions that use winter road salt.Tesla is aware of this severe corrosion defect under Service Bulletin SB-26-33-001, but they have categorized it as a service bulletin rather than a safety recall. A factory brake line rusting through to total fluid failure is an extreme and immediate safety hazard to occupants and the public. Furthermore, the vehicle simultaneously threw a "Front Motor Disconnected" warning. A federal investigation and mandatory recall are urgently required to ensure Tesla replaces these defective lines for all affected owners before a fatal accident occurs.

Front Passenger Safety Restraint error This seems to be a faulty component on many Teslas and therefore is a design or manufacturing flaw. Several of my personal vehicles of different models and years have had the same issue so it's not just something that has worn out or been damaged by myself. As this involves the action of the airbag, it is an extreme safety concern and Tesla should recall this part and replace. Also, in attempting a critical safety repair, I had to drive for weeks without an airbag before they would fix.

While driving, I noticed that the vehicle suddenly began pulling to the right. There were no warning lights, warning messages, or alerts displayed on the vehicle's screen before I noticed the problem. I took the vehicle to the Tesla Service Center and reported that the vehicle was pulling to the right. The service center determined that the issue was likely related to the front suspension and recommended replacement of the front lower lateral links, front lower compliance links, and front upper control arms, along with a four-wheel alignment. The vehicle had approximately 80,000 miles at the time of the repair. The service center explained that these suspension components can wear at higher mileage, particularly because of the weight of the vehicle and its battery. I paid out of pocket for the recommended suspension repairs and four-wheel alignment. The repair invoice is available for inspection upon request. Before the repairs were completed, I was driving the vehicle without knowing that there was a potential problem with the front suspension. The vehicle pulling to the right affected its handling and steering and created a safety concern for me and others on the road. There were no warning lights, messages, or other indications from the vehicle alerting me to a potential suspension problem. I was also not warned by the Tesla service center that the issue could be related to a known or potentially widespread suspension problem. A few days after having the repairs completed, I became aware of an NHTSA investigation concerning front suspension issues involving Tesla vehicles, including the same make, model, and model year as my vehicle. I had already paid out of pocket to have the affected front suspension components replaced. I am submitting this complaint to document the suspension problem, the safety risk I experienced, and the out-of-pocket expense I incurred to correct the issue. I am concerned that I was placed at risk by a potential su

The vehicle displays a critical 'Front Passenger Safety Restraint System Fault' warning on the dashboard, indicating that the airbag system may not function as designed in a crash. After googling the error code, it appears to be isolated to either frayed wiring harness under the seat or the faulty Occupant Classification System sensor. The issue occurred on June 11 and again on Aug 11 while driving the car. The warning appeared intermittently and I tried to "reset" the car computer. Tesla Service has diagnosed the issue as wiring harness failure/sensor failure and quoted $3000 for repairs, claiming it is out of warranty. This is a safety-critical system failure that poses a significant risk of injury or death to front-seat passengers due to potential airbag non-deployment. Given the high frequency of this specific failure across the Model 3 fleet, this appears to be a design or manufacturing defect rather than normal wear and tear. I am requesting an investigation into this safety defect.

Lots of creaking and grinding noises coming from both front upper control arm bushings. Steering starting to become less stable.

I getting the Tesla phantom braking almost every week.

When driving in a parking lot a bolt came out on the drivers side suspension. The body of the car dropped on the tire and I could no longer drive the car. I was only going about 5mph but if I was going faster I can see this putting somebodies safety at risk. When I took it to Tesla they said is was not under warranty and had me replace the lower lateral link on the driver and passenger side of the vehicle. There were no warning lamps that came on.