Subaru Forester 2016 — Reported problems

We purchased two new Evenflo Revolve 360 convertible car seats in November 2023 (Manufactured September 2023). After only two years of use, the harness straps are frayed almost all the way through. We noticed the issue in December 2025 and reached out to Evenflo in January 2026. The company claims that the fraying is due to "environmental factors." However, we also own two additional Revolve 360 seats for our other child that were purchased in 2022 that have been exposed to the same cars and environments and do not have any fraying or other damage. These car seats are supposed to last for 10 years, so this is not "normal wear and tear." the straps are frayed in the exact same spot on both sides of the harness and in both seats that were purchased in 2023. I am reporting this as I believe it is a manufacturing defect that the company will not take responsibility for. There have been past complaints in Canada against Evenflo for the same harness strap fraying issue (94 complaints filed) and Transport Canada opened an investigation. I urge NHTSA to open an investigation into this issue or look into a potential recall. Due to the strap fraying issue, these seats are no longer useable.

The contact owned a 2016 Subaru Forester. The contact stated that while at a complete stop with her foot on the brake pedal, the vehicle accelerated without warning and crashed into a fire hydrant. While the foot was still on the brake pedal, the vehicle continued to accelerate and struck a street sign. The vehicle continued to accelerate across the street and accelerated up a hill. The vehicle headed straight towards a home and crashed into the home, which caused the vehicle to stop. The air bags deployed upon impact, with white smoke coming from the vehicle. The contact exited the vehicle without severe injury. Due to a setting on her iPhone, the contact's family members and Police were alerted immediately that there was a crash. The crash into the residence caused a pipe inside the home to burst and flooded outside the home. The crash caused damage to the home, the street sign, and the fire hydrant. Authorities arrived at the scene, and the contact’s vital signs were checked. The contact sustained a severe bruise to the left shin and severe mental anguish. The contact was transported to a hospital and was given an MRI; no further injuries were discovered. The vehicle was towed to a tow yard and declared a total loss. A Police report was filed. The failure mileage was approximately 100,000.

While driving, the car will beep and display a warning that the SRS system is malfunctioning. It will then turn passenger airbags off, even when there is a passenger sitting in the seat. I took the car in to Subaru of Glendale and was charged over $1000 to replace it, being told that i was not eligible for free replacement under the WUM98 recall. Almost exactly two years later, the same beep, warning, and airbag deactivation started happening again. I once again took the car in to Subaru of Glendale and they quoted me over $2000 to fix the problem again. I called Subaru of America to discuss the recall and my repairs, and they have said that because i brought my car in to a dealership after receiving the recall notice in 2020 and it was marked as cleared because the car was not malfunctioning at the time, I was not eligible for any refund or replacement unless I paid out of pocket. I believe this is a mistake, as the issue with my car is exactly the issue described in the recall notice.

We purchased a used car for my [XXX] daughter on August 4th. of this year. On her trip to [XXX] on XXX., appoximently 5pm, the drivers side rear wheel fell off, causing damage to the wheel, lugs, shocks, caliper and tire. She was able to pull over into a parking lot, where a stranger helped her out till I arrived. When I arrived I was able to put the wheel back on, but all lugs nuts were gone and one lug was broken. We had to remove lugs nuts from the other wheels to secure the wheel back on. While removing the lug nuts from the other wheels, the passenger side real wheel lug nuts were all loose. Once we got the car back on the road, check warning lights were flashing and after scanning the codes, come to find the transmission is bad. We were very lucky that this did not happen the 70mph highway. There were no warning signs prior to any of this occurring. This happened at mile post 14 on [XXX] I have sent a certifide letter to Safford Subaru Mannassas, attn. the general manager, [XXX], which was received on signed off on Saturday XXX. at 10:18 am, but has been ignored. 1 week later, I sent him an email, which he acknowledged, but has again, ignored me. I have a copy of the letter that was sent to him and all of the pictures INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle reported an SRS Passenger problem intermittently, as displayed on the dashboard, the car's information system, and a diagnostic trouble code (the car's aftermarket radio is connected to the OBD-II connector and can pull codes). The problem would appear, and then disappear upon subsequent startup cycle, over the course of a two-week road trip. In total, the problem occurred three times over the course of 3,750 miles. Our mechanic verified the issue with a scan tool, and determined that this was a fault in the sensor mesh in the seat that failed to reliably detect the presence of someone seated in the passenger seat. To correct this problem, we had to replace the passenger seat of the car (the seat alone cost $1,100; labor was approximately $400). Since the repair, we have not seen the problem recur.

The contact owns a 2016 Subaru Forester. The contact stated that while driving 65 MPH, there was an abnormally loud sound coming from the rear wheels of the vehicle. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the hub bearing needed to be replaced. The rear driver’s and passenger’s side hub bearings were replaced twice. The manufacturer was not notified of the failure. The failure mileage was 110,000.

Airbag light is now consistently lit, Has come on & off for some time. when it first happened, I went straight to the dealership & a technician placed a device under the dashboard on the driver's side & switched off the light. No mention of a recall was discussed. Because the light is on most of the time of late, I researched & discovered a recall WUM98. On further investigating I discovered that the dealership had logged the recall as COMPLETE this is not the case as the passenger seat was never checked & repairs never done. I have contacted Subaru Corporate Customer Advocacy & their email response was: "I am sorry to hear about your airbag concern for your 2016 Forester. Currently there are no open recalls or warranty extensions for this concern. I would recommend having your local Subaru retailer address your concerns. I will follow up with you on Wednesday, August 19." This is not good enough I need Corporate to contact the dealership to fix this problem at no cost to me. This is a major safety issue! I have tried to call back but get an answering machine

When I drove the car, All most all light on the dashboard are on onthe road, and when I stop and tried to go, the car is somewhat not controled. I immidieatly went to dealership and dignosed P2764 CVT balve problem. And they add wheel bearing is problem. Subaru noticed these problems but my 88,278 mile 2016 forester has all the lights on and it was very scared and it took 4400 dollars for fixing.

2016 Subaru Forester – Replacement of Air-conditioning Condenser – July 2026 A/C was demonstrating signs of failure in early July. While researching for issues with the 2016 A/C failing, it was uncovered that the compressor on the vehicle would be subject to a replacement upon failure (Subaru Service Information Number 10-84-16). The vehicle was equipped with a compressor that reflected a recalled part number, but per Subaru the Vehicle Identification Number (VIN) was not included in the recall, The vehicle was brought in for service on July 2026. It was determined that the compressor was fine, that the issue was with the condenser. The vehicle was left for repair. More research was done on 2016 Subaru Forester Condenser issues. Two issues were found, one spelled out in Subaru Service Bulletin Number 15-222-18, dated 05/10/18, the other was spelled out in Subaru Service Program Bulletin Number WRB-21R, dated 02/17/21, revised on 04/30/21. The old Condenser was requested, there was an intention to review the part number (P/N). There was a concern that since the Compressor did not match the Subaru build report, perhaps the condenser was among the recalled group (WRB-21R). The old condenser was returned. Unfortunately, the label on the original condenser was no longer present. However, it was observed that the condenser on the vehicle was one of the original condensers identified in 15-222-18, identifying the condenser as being reengineered to correct an issue concerning leakage of the refrigerant. That was the issue with the condenser on this vehicle.Subaru was notified of this issue (Case Number 260724-1500361). Subaru reported that they could not act on the issue. The NHTSA is being contacted so to be notified about this issue, to determine if this is an issue that is currently a subject under investigation, or at the very least , to lodge a complaint as to why there was not a recall issued when it was determined that the part was prone to failure,

SRS airbag error warning appears randomly when driving. It turns off passenger side airbags with a passenger in the seat and makes it unsafe to drive. Narrowing it down to the wiring harness seems to be an issue with a loose connection in the airbag seat sensor. Unplugging and re-plugging plus restarting the car seems to fix it at least temporarily. Others have posted about this issue online as well. No liquid has been spilled on the seat (some dealerships have accused others of this and causing the issue themselves).

Problem: Recall for passenger side airbag malfunction in heated seats for my model year. Manufacturer has said they addressed the recall but they have not. My car and thousands of others are unsafe for passengers to ride in because the airbag system does not work. Warning light is the airbag symbol and message that alerts driver that SRS system is not working. Manufacturer and dealers want to charge 200 to look problem over and then tell you its off warranty. My car has 96000 miles and this has been a problem since they “did the recall”. Subaru tells owners that passenger should ride in back seat. How does that work with two car seats. Subaru needs to take responsibility for their engineering design and fix this safety defect. These cars are death traps.

The driver's side air bags, and seatbelt restraint system deployed while the vehicle was stopped without a collision occurring. The doors had not been opened. This occurred February 10, 2026, and the vehicle was taken to the local Subaru dealership for troubleshooting. The local dealership did not find and fault and reported this to Subaru. Subaru sent a technician and reported that a gouge was present in the door jamb and that this caused the fault which reset. There was no object in the door at the time to cause a problem. This seems unlikely to me as a collision fault should have remained active according to professionals I have spoken with. The safety issue paramount to this event is as follows: If the air bags had deployed while the vehicle was in motion on a highway the sudden and unexpected deployment could have an accident. If a deployment occurs and causes a fatal accident or even an accident with severe injuries, the root cause of the event might not have been diagnosed as in the subsequent crash the air bags would be expected to have deployed. Accidents such as this may have been incorrectly diagnosed and an improper cause attributed. I do not know how widespread this issue may be when it comes to other manufacturers. I do know that common technology and designs are used throughout the automotive industry. The gouge specified looks like it could have been made by a seatbelt that got caught in the door. This would have occurred some months prior to the event. Seatbelts do get caught in doors raising concerns that this is a more widespread issue than is publicly known. I say this because the Subaru technician did not spend much time at the local dealership and left without reporting any findings to the dealership I have been told,

Passenger Occupant Detection System is malfunctioning. It is not registering a passenger in the seat, and in turn not turning the passenger airbag on when the seat is occupied. This puts any passnger who sit in this seat at risk of the airbag not deploying. This issue has been confirmed by the dealer. There was a recall for the Passenger ODS harness (WUM-98R) that the harness was replaced. Since this has been completed they state the Occupant Detection System is a seperate issue that requires seat base to be replaced in order for the system to register an occupant and have the air bags turn on when occupied.

My horn stopped working. The shop said it’s the clock spring and it’s about 1k to fix. Ive been researching this issue and it seems this is a major problem for numerous years of vehicle. I’m really upset with Subaru as first I had to deal with the radio not working (dealer said it’s a major issue they have seen numerous times) Subaru did help with the costs of repairs however neither of these issues has been owner caused nor wear and tear as the part to fix the horn can’t be reached.

The recalled part which was apart of the WUM-98R didn't fix the problem and dealership saying im the caused for the ods for front passenger airbag not to work and I fed up with them trying to charge me for a recalled part failure and I'm very aware that I'm not the first person who has the recalled part replaced and after the recalled the part starting to malfunction. They are trying to charge me 2k after they trying to blame me for spilling drinks on the seat when I don't let anyone drink in my car.

The airbag SRS sensor on the passenger side cuts on even if someone is sitting in the passenger seat. Then it will randomly cut off when no one is in the passenger seat. I’m concerned that if I was to have a wreck then someone could die. I called the Subaru dealership when I first noticed it 2 years ago. They told me to bring it up there. They checked it out and said that no codes were showing. However, that sensor wasn’t showing at the time. They also told me that if it did come back on to bring it back up there and then proceeded to quote me a price of 1500.

I had my foot on the brake, opened the garage door with my garage door opener, and before I took my foot off the brake the car surged, jumped, and smashed into the brick wall next to the garage. I did not put my foot on the gas.

I am reporting a safety-critical failure of the passenger-side Occupant Detection System (ODS) in my 2016 Subaru Forester, which deactivates the airbag while the seat is occupied. This issue was first documented at an authorized Subaru dealer on 11/15/2023, where the technician identified 'poor contact of connectors' (a known condition in Recall 19V-701). The initial remedy performed was to reconnect the connector to restore the unstable electrical connection. However, that remedy has since failed, and the failure is now permanent. I have physically verified that my ODS harness carries the defective Supplier Code 6578 and Date Code 15280—the exact 'NG' (No Good) hardware identified in the recall. The dealer has quoted me $1,244 to replace the seat cushion assembly but refuses to cover it under the recall because my VIN was excluded from the initial list. Subaru is requiring me to pay out-of-pocket to remedy a documented manufacturing defect that they have already acknowledged and attempted to repair once before.

I have a 2016 Subaru Forester and started 3 weeks ago with a problem when I turn it on all the lights on the dashboard turn on and the car won't star. The mechanic has changed the battery and the problem continues. It's happened three times now that it's suddenly shut off while I'm driving. It was very scary. Now the mechanic said that I have to take to the dealer because it is the body control module.

Currently getting a reoccurring warning, "SRS airbag system needs to be checked" which disables the front passenger airbag. This means if I have a passenger sit in the front seat of my vehicle, they don't have the protection of an airbag in the event of a car accident. In 2021, I had this exact same issue and the Subaru dealership diagnosed the airbag needing to be replaced. I had to pay for this replacement, but it did fix the issue. Now that it is back, I am now working with Subaru of America with Case #251030-2001271 and they are refusing to acknowledge that this second air bag replacement should be covered by them because my car is over 10 years old and over 100k miles. There is no telling how long this new air bag will last since the one replaced in 2021 is already bad.

The rear backup camera failed. No warning lights appeared. This is a safety issue. This repair was expensive should not have happened at 79019 miles. The problem was inspected and estimated by our Subaru dealer. We were told that the radio/screen unit first needed replacement, then if that didn't fix it, to then replace the camera. We were give a rough estimate of $2500 to replace both items. We decided to get another estimate. They determine it was the camera, which we had them replace.

A warning light will randomly light up indicating a problem with the airbag or airbag sensor in my front passenger seat. I have had it looked at by multiple Subaru dealerships and shops and have had various quotes in the thousands of dollars to repair it. The technicians have told me that the sensor likely has an issue because of potential spillage on the seat that would seep into the sensor and cause it a problem, however there have not been recent spills on the seat and the light has only been turning on in the past year or so. I recently heard from another Subaru Forester owner that a similar maintenance issue happened in their car so I felt it was appropriate to report this issue.

Multiple times over the last 4 months the passenger airbag has turned off when there is a passenger occupying the seat and the SRS light turns on. The related code is B1650. This seems to be the same issue as a recall from about 5 years ago that was “fixed” and now has come back. The same code and SRS light sometimes comes on when there is no one in the passenger seat as well. It makes it unsafe to have a passenger in the seat as the airbag is turned off and it is very unpredictable.

Vehicle self-accelerated abruptly while parked and crashed into another vehicle causing damage to both vehicles

I bought the car between 82-90K miles. Not long after I noticed when I was at an intersection and went from a stopped position to accelerating it would barely go. Spent over a lot to fix it and the guy who did says he has 2-3 Forresters a month in his shop for the same issue.

My recalled ods sensor went out

No damage or water spill to the car whatsoever, but now the SRS passenger airbag light is on. This is a recurrent issue with Suabru, and there was even a recall for this part a few years ago, which was replaced in my vehicle during that period. Less than 5 years later, there is already an issue with it. This is not an oil change or a tire replacement; it is an AIRBAG SENSOR!! I cannot find any definite information indicating that my own driver's airbag will go off while the SRS light is on. To think that my airbag may not go off, from no fault of my own, due to an issue with the PASSENGER airbag, is unacceptable. Subaru claims this is out of warranty, will not pay for it, and is charging me over 1000. This is no cosmetic issue; this is incredibly dangerous, and Subaru is aware of this. There needs to be some warranty in place for this part in particular, considering it is a model-wide issue among all Subaru vehicles. This is NOT something that the vehicle owner should need to pay for when it could end their lives. Some diagnostic codes claim the sensor got "wet" after their cars were just detailed! Unacceptable! If the airbag sensor cannot withstand daily wear and tear, then it should not be allowed to be produced and purchased. Not only can the part be damaged way too easily, but it also impacts the safety of all passengers involved. I am so upset with this outcome, in all honesty. My car is unsafe to drive because the recall piece continues to have issues.

THIS VEHICLE IS NOT SAFE TO DRIVE SINCE SUBARU COULD NOT REPLICATE THE ORIGINAL OVERHEATING PROBLEM IN THE TRANSMISSION. THEY MADE AN EDUCATED GUESS REPAIR TO SEE IF IT FIXES THE OVERHEATING PROBLEMS IN THE TRANSMISSION WHICH MAY MALFUNCTION DURING DRIVING THE VEHICLE,SLIPPAGE, TO LOCKINGUP. This afternoon, while my daughter was driving through the Mojave Desert on her way back home to Mammoth Lakes, Ca.; her dash light came on- AT OIL TEMP Warning, forcing multiple stops to cool the vehicle. The trip back to Hacienda Heights took over four hours (4) in extreme heat. I’ve attached a photo of the dash warning for your reference. After she called me from the road, I instructed her to turn around and wait for the warning light to turn off. (Google’s guidance emphasized cooling the transmission before resuming travel). Thankfully, the route [XXX] from Mojave was mostly downhill, which helped reduce strain on the vehicle—but it was still a stressful and exhausting experience. MY LETTER SUBARU I need to be candid: my time and patience are wearing thin. I’ve remained cooperative throughout this process and paid about $644 out-of-pocket for repairs specifically recommended by Ocean Subaru—including the initial solenoid replacement, CVT oil cooler, and thermostat. While I appreciate that the remaining repairs were performed under goodwill, the original overheating issue remains unresolved, and its root cause is still uncertain. SUBARU HASN'T REPAIRED THE PROBLEM. S Regarding future repairs or services, we cannot guarantee coverage until the details of any needed repairs are identified and thoroughly reviewed. If there are any updates or if further repairs are recommended, please feel free to let me know in a direct reply, and I will do my best to assist you. Thank you again for your understanding and patience. Sincerely, Michael Subaru of America, Inc. Customer Advocacy Department 1-800-SUBARU3 (1-800-782-2783) ext. 119949 Case Number: 250725-1500342 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sensor on passenger side airbag stays off at times when there is a passenger in the seat. The notification on the dash and above the GPS screen notifies the driver that the airbag is off. This was a previous issue and pertains to a recall that was completed. This has not resolved since the recall has been completed and the problem still continues only 3 years after being "fixed".

The airbag sensor (ODS) malfunctions for front passenger seat. The "airbag off" warning lights up when the seat is occupied. This was fixed by dealer back in 2020 under recall WUM-98/NHTSA ID 19V-701000. However, this problem recurred intermittently about five months ago. I called Capitol Subaru in San Jose, CA and spoke with Service Advisor, Dan Padilla, who informed me that the recurrence of this SAFETY issue would no longer be covered under this recall. He offered to schedule an appointment for a diagnosis, but I declined since it would cost 300. I also spoke with Jorge, Case Specialist, from Subaru of America who reiterated that the aforementioned recall only covers a one-time repair and cannot be reopened. It is my understanding that safety recalls do not expire and that "Federal law often mandates the manufacturer to provide free repairs for safety recalls on vehicles up to 15 yrs old." How can NHTSA help in resolving this car safety issue with Subaru? The ODS system is unreliable and poses a risk to my passengers.

The contact owns a 2016 Subaru Forester. The contact stated that while her husband was driving 70 MPH, the air bag warning light illuminated. The information alerted the contact about an SRS issue. The contact stated that there was an audible ding with the warning light flashing on and off. The contact buckled the passenger’s side seat belt to stop the dinging sound. The vehicle was taken to the local dealer, and the contact was informed that, without a warning light being illuminated, the cause of the failure could not be determined. The contact had taken a picture of the warning light. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the sensor needed to be replaced. The dealer informed the contact that the part was on back order. The dealer confirmed that there was no warranty coverage on the vehicle for the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

Odometer Fraud. The contact purchased a 2016 Subaru Forester. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 108,127 and at the time of registration, it was discovered that the mileage was 110,000. The contact stated that on a Carfax Report the mileage was 188,130.

The horn on my Subaru doesn’t work a mechanic told me it happens a lot to Subarus the clock Spring broke Now nothing works in the steering wheel and I feel this should be a recall since this is happening to many other Subaru it has not been inspected and no lights came on to warn me I have seen it’s been a recall in the past to other years of Subaru so I feel mine should be included

The passenger ods is not working right causing an error state of the airbags which is a safety hazard as they will not deploy in the event of a car accident.

My 2016 subaru forester has Issue with the passenger side front airbag ODS and the. SRS light go on even if my car had been fixed on 2020 after recall. The airbag has a heavy safety an really important on person. Subaru need. to fix it completely and permanently not temporary.

For a couple years I have been battling with the ignition and my key getting stuck. We have tried switching to the second key we received when we bought the car but that hasn't made a difference. It has gotten worse and I have been stuck a many times in parking lots, unable to remove my key so I can't leave my car safely. I have been late for appointments because of this problem. We did contact the local Subaru dealer today and was told this could be a $700.00+ repair but after seeing there were 17 complaints on the NHTSA site alone, it appears Subaru needs to do a fix/recall to address this faulty ignition system.

Subaru Forrester was misfiring and sputtering as if it was going to stop running. The car was shaking. Had car towed to Subaru dealer for Service. At first we thought Spark Plugs and Ignition Coils but this did not fix the issue. Service determined a spring valve was broken which caused the issues. I have escalated the issue with Subaru Corporate, waiting for their response. Other Subaru models have had this issue with the spring valves.

I own a 2016 Subaru Forester. Approximately eight months ago, I began noticing some concerning issues with the vehicle. When applying the brakes from higher speeds, the car experiences significant shaking. Additionally, when coming to a stop, the vehicle shifts down hard, causing a jarring lunge forward. This abrupt transition is quite noticeable and uncomfortable. Moreover, when accelerating from a complete stop, the car tends to lunge forward and exhibits a stuttering sensation accompanied by jerking. These issues have raised concerns about the vehicle's performance and safety.

We have had numerous problems with the wheel lug stems on this car. One issue was very serious. We were driving from New Jersey down to Florida, and two of the lug stems snapped off.. we had to have these replaced in South Carolina. I’ve looked on many websites and this is a well known problem with the 2016 Subaru Forrester. I don’t know why you do not think this is a big safety problem as losing a wheel driving at 70 miles an hour on [XXX] is very serious. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car has required multiple jumps and batteries, since I bought it new. I have records of the services for jumps, and new batteries. The car continues to have a parasitic battery drain, that has caused me to be stranded multiple times. The car is currently at the dealership, and they want to do a DCM test to see if this is cause. I was not informed of battery class action lawsuit, and extension of DCM warranty by Subaru. The dealership staff never discussed this with me as a possible cause, and that I may be eligible for warranty.