Pontiac Vibe 2007 — Problemas relatados

My vehicle is part of the Takata Airbag Recall. I had a light come on for the airbag on the dash but the passenger light remains working condition prior to the fix. When I had the fix completed the light was cleared and reset but still comes on after driving for a few minutes. My concern is that the repair in a situation like this is incomplete. The whole safety system is in default if a light is illuminated on the dash. Meaning New or Not my system on a vehicle made to last 100,000s of thousands of miles and regarded as such when maintened should not be ignored when it can save lives and should work properly for the life of the vehicle. They replaced my passenger side airbag but refused to do a diagnostic or repair on the rest without paying for it. I feel at the very least free diagnostics should be included in the recall repairs for those who still retain a light and to be given the option to pay for the repair alone instead of diagnostic and repair. Just replacing one component of a highly required safety system without solving the issue is unacceptable. This is part of the largest safety recalls in history. The whole system should at least be offered a simple diagnose if not both diagnose and repair. This is on an older vehicle I will admit but 15 years of vehicles were effected. My issue is still unresolved 2007 Pontiac Vibe.

The contact stated their fiancé owned a 2007 Pontiac Vibe. The contact stated that while their fiancé was driving, MPH unknown, the vehicle was drifting, then suddenly veered towards the opposite lane going south, causing the vehicle to crash into two vehicles in that lane. The vehicle spun from the impact and ended up in the opposite lane, stopped. The front driver-side air bag deployed. The vehicle was towed and expected to be totaled. The other two vehicles involved in the crash were towed and had damage as well. The driver of the vehicle was injured at the location, following the incident, but received medical attention on the spot. At the hospital, the driver's injuries were fatal. The contact spoke with a certified mechanic who informed them that the Forward Collision Avoidance feature seemed to fail due to other safety features in the vehicle not activating and preventing the crash. The mechanic stated the safety feature seemed to take full control of the vehicle, not allowing the driver to safely operate the vehicle. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 140,000.

There were two incidents. 1. I was pulling into a parking spot at a Walmart driving very slowly, to almost reach the parking sign when the vehicle revved and lurched forward. I had to put my full pressure on the brake pedal, and eventually shifted to neutral and the revving subsided. I turned the car off and looked at the floor mat, which was in its usual position, and did not seem to be interfering with the pedal. Since this had not happened before, I rationalize that perhaps my foot had been on both the brake and accelerator. But I did not notice that my foot had slipped at all, and it was definitely on the brake when the revving occurred. 2. Today, my wife called me to tell me she had experienced the same revving while she was parking.

The contact owns a 2007 Pontiac Vibe. The contact received notification of NHTSA Campaign Number: 15V286000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

I no longer own 2007 Pontiac vibe 5Y2SL65817Z438405 I sold 2007 Pontiac vibe to Car Max 2/05/2024. Please remove my name, phone number, address, email from your recall list. Thank you!

The contact owns a 2007 Pontiac Vibe. The contact stated that the air bag had been previously replaced however, the air bag warning light illuminated after the replacement of the air bag. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the air bag inflators failed and needed to be replaced. The mechanic informed the contact of NHTSA Campaign Numbers: 19V627000 (Air Bags), 18V883000 (Air Bags), 15V285000 (Air Bags) and 15V286000 (Air Bags). The dealer had been contacted and it was confirmed that the VIN was not included in any of the recalls. The vehicle was not repaired. The manufacturer was made aware of the failure and stated there were recalls for the air bags then referred the contact back to the dealer. The contact was also referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 139,000.

The contact owned a 2007 Pontiac Vibe. The contact received notification of NHTSA Campaign Number: 19V627000 (Air Bags) and requested to be removed from the recall distribution list since the vehicle was totaled. The local dealer and manufacturer were not contacted.

Manufacturer is unable to remedy NHSTA Recall # 15V 285, also known as GM Manufacturer Recall # N 140491. It was brought to the GM Dealership, T&T Coast 2205 Highway 35, Sea Girt NJ 08750 THREE times. The first time they could not properly install an airbag, claiming the airbag they were trying to install was defective. The 2nd time another new airbag was installed but the SRS/Airbag dashboard light went on and would not go off. The THIRD time the dealership ran a OBD scan (and charged me) only to say, yep Code B-1911 showed on the scanner --- this is an SRS AIRBAG failure. They refused to fix it. UPDATE 06/29/2023- Consumer mailed in copy of invoice showing the issue and no repair, case number with GM.

The contact owns a 2007 Pontiac Vibe. The contact received notification of NHTSA Campaign Number: 10V387000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light was illuminated. The approximate failure mileage was 139,000. Parts distribution disconnect.

THE PART THAT WAS USED TO REPAIR THE TAKATA PASSENGER SIDE AIR BAG DID NOT FIT IN THE SPACE OF THE AIRBAG. THE COVER FOR THE AIRBAG ON THE DASH IS PUSHED UP AT LEAST 1/2 INCH ABOVE THE DASH ON THE WINDSHIELD SIDE OF THE AIRBAG COVER. I WAS NOTIFIED OF THIS AFTER THE TECHNICIAN INSTALLED THE REPLACEMENT PARTS AND WAS ALSO TOLD THAT THESE WERE THE PARTS THAT WERE SENT TO THEM TO REPLACE THE PROBLEM AIRBAG PARTS.

2007 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG RECALL. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PETTIJOHN AUTO CENTER (1301 S 25TH ST, BETHANY, MO 64424) WHO STATED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE NHTSA. PARTS DISTRIBUTION DISCONNECT.

CAMPAIGN ID NUMBER 18V025. GM REFUSES TO REPLACE A DEFECTIVE AIRBAG IN A REASONABLE AMOUNT OF TIME, THEY ALSO WILL NOT PROVIDE ME WITH ALTERNATIVE TRANSPORTATION. THIS HAS BEEN GOING ON FOR YEARS......

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. SOMMER'S BUICK GMC (7211 W MEQUON RD, MEQUON, WI 53092) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2007 PONTIAC VIBE WAS RECALLED IN AUG 2019 TO REPLACE A DEFECTIVE TAKATA AIRBAG. ELEVEN MONTHS LATER, PARTS ARE STILL NOT AVAILABLE! WOULD YOU PEOPLE AT NHTSA PLEASE DO YOUR JOB AND FORCE GM AND TOYOTA TO GET MY CAR FIXED? I'M AFRAID TO DRIVE MYSELF AND MY CHILDREN IN THIS CAR!!

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAGGERTY BUICK GMC (300 ROOSEVELT RD, VILLA PARK, IL 60181) WAS CONTACTED AND CONFIRMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT CONTACTED A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED AIR BAG HAS YET TO BE REPAIRED.*JB

RECALL 19V627 WAS ISSUED ON 8/28/19. IT HAS BEEN 6 1/2 MONTHS AND THERE IS STILL NO REMEDY AVAILABLE. I CONTACTED PONTIAC CUSTOMER SERVICE AND THEY HAVE NO INFORMATION AS TO WHEN THE REMEDY WILL BE AVAILABLE. THIS UNACCEPTABLE AND NEEDS TO BE REMEDIED ASAP!

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY BUICK GMC (7 AUTOCENTER DR, LOUISVILLE, KY 40299) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER GOLLING BUICK, GMC (1491 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48360), WAS CONTACTED AND CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DUBLIN BUICK GMC (4400 JOHN MONEGO CT, DUBLIN, CA 94568) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA AIRBAGS THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIRBAG) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GM RECALL #N140491 NHTSA #15V285. 5-13-2015 TAKATA FRONT PASSENGER AIRBAG. GM RECALL CENTER'S RECALL STATUS FOR MY VIN SAYS REMEDY NOT YET AVAILABLE. MY CHEVY DEALER HAS THE PARTS, BUT TRYING TO GET GM TO AUTHORIZE IT. WHY, ON A 5YR OLD RECALL. TO DISCOURAGE CONSUMER COMPLIANCE AND SAVE GM $$.

GENERAL MOTORS WILL NOT PROVIDE A REPAIR TO THE RECALL ON MY CAR. I CONTACTED THEM DOZENS AND DOZENS OF TIMES. THIS HAS BEEN GOING ON 4 YEARS! THEY WILL ALSO NOT PROVIDE ME WITH ALTERNATE TRANSPORTATION OR AN OFFERED BUYBACK.

ON AUGUST 28, 2019, A TAKATA AIRBAG RECALL WAS ANNOUNCED FOR MY VIBE (GM RECALL #N192273760, NHTSA RECALL #19V627). I RECEIVED A LETTER ANNOUNCING THIS RECALL, BUT SINCE THEN I HAVE HEARD NOTHING. IT'S NOW BEEN ALMOST FIVE MONTHS, AND I'M HAVING TROUBLE UNDERSTANDING WHY I'M STILL UNABLE TO HAVE MY CAR REPAIRED. I NEED TO DRIVE THIS VEHICLE REGULARLY, AND I'M VERY CONCERNED ABOUT MY SAFETY.

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS). TURAN FOLEY CHEVROLET BUICK LOCATED AT 11123-B US 49, GULFPORT, MS 39503 WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WAS A STOP WORK ORDER ON ALL PONTIAC VIBE VEHICLES. THE CONTACT WAS THEN INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2007 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED AFTER HAVING THE AIRBAG REPAIRED UNDER RECALL, THE AIRBAG LIGHT ILLUMINATED. THE DEALER STATED THE FAILURE WAS NOT RELATED TO THE RECALL. *JS

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN THE MAIL FOR NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS). THE CONTACT SPOKE WITH JAMES CORLEW CHEVROLET (722 COLLEGE ST, CLARKSVILLE, TN 37040, (931) 552-2020) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2007 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER HAD YET TO DEVELOP A REPAIR FOR THE FAILURE. *JS

WE HAVE TRIED FOR MONTHS TO GET THE REPLACEMENT PARTS AND NO AVAILABILITY AT DIXIE BUICK IN FORT MYERS, FL. WE CALLED GM AT 800-762-2737 AND NO RESP9NSE THERE. CASE # IS 9-5659085364. IT IS UNSAFE TO DRIVE THE VEHICLE. WE NEED HELP.

I HAVE BEEN TRYING TO HAVE THE AIRBAGS REPLACED AS PER RECALL FOR AT LEAST A YEAR BUT MY DEALER IS UNABLE TO OBTAIN THE PARTS. RECALLS ARE USELESS IF THE PARTS ARE UNAVAILABLE. PLUS I KEEP GETTING LETTERS INFORMING ME THAT I HAVEN'T COMPLETED THE REPAIR WHICH IS MORE THAN ANNOYING!

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DEVAN CHEVROLET BUICK OF WILTON (LOCATED AT 190 DANBURY RD, WILTON, CT 06897, 877-240-5426) AND THE MANUFACTURER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT THE PART WAS MANUFACTURED BY TOYOTA. THE CONTACT CALLED THE TOYOTA MANUFACTURER WHO STATED THAT THEY HAD THE PARTS AND THEY COULD BE PROVIDED TO GMC FOR A FEE. THE CONTACT INFORMED GMC; HOWEVER, THEY WERE NOT WILLING TO PAY THE FEE FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED MY THIRD RECALL NOTICE FOR A FAULTY PASSENGER SIDE AIRBAG. THE FIRST TIME IT WAS REPLACED WITH ANOTHER FAULTY BAG. THE SECOND TIME IT WAS REPLACED WITH ANOTHER FAULTY BAG. SO NOW I HAVE BEEN NOTIFIED FOR THE THIRD TIME THAT THEY DON'T HAVE ANYTHING AVAILABLE TO REPLACE IT WITH. THIS IS VERY FRUSTRATING AND A BIT SCARY TO KNOW THAT I AM DRIVING AROUND WITH A DEFECTIVE AIRBAG THAT IS NOT SAFE. I HOPE THIS ISSUE WILL BE RECTIFIED SOON BEFORE PEOPLE ARE HURT.

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). UPON CONTACTING NHTSA, THE CONTACT WAS INFORMED THAT THERE WAS NO REMEDY FOR THE RECALL AND THE PARTS WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED OBX CHEVROLET BUICK (6166 N CROATAN HWY, KITTY HAWK, NC 27949) AND THE MANUFACTURER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. A LOANER VEHICLE WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT STATED THAT MAUER BUICK GMC (LOCATED AT 1111 50TH ST E, INVER GROVE HEIGHTS, MN 55077, (651) 552-2222) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL ON 5-6-19 MY PASSENGER SIDE AIR BAG RECALL WAS DONE AT LUTHER CHEVROLET. ON THE WAY HOME I NOTICED THE RIGHT FRONT CORNER OF THE AIR BAG COVER APPEARED TO BE STICKING UP A BIT. I RETURNED TO LUTHER. IT WAS PRETTY LATE, THEY HAD MY CAR THE WHOLE DAY. (I DROPPED IT OFF THE DAY BEFORE) I TOLD THEM I WOULD RESCHEDULE AN APPOINTMENT AT A LATER DATE. ON MONDAY NIGHT 6-10 I AGAIN LEFT MY CAR AT LUTHER SO THEY COULD "FIX IT" TUESDAY NIGHT I WENT TO PICK UP MY CAR TO FIND THAT NOW THE RIGHT FRONT CORNER OF THE AIR BAG COVER WAS FLUSH, BUT NOW THE LEFT FRONT CORNER WAS STICKING UP! EVENTUALLY, I SPOKE WITH CHRIS SHUGG, THE SERVICE DEPT. MANAGER. HE TOLD ME THAT THE REPLACEMENT AIR BAG WAS "TOO TALL" AND WOULDN'T ALLOW THE COVER TO FIT FLUSH AS IT HAD ORIGINALLY. (AT THIS POINT HE HAD UNKNOWINGLY ADMITTED IT COULD FIT FLUSH) HE THEN TOLD ME HE WOULD HAVE TO ORDER ANOTHER AIR BAG, AND I WOULD HAVE TO BRING THE CAR IN AGAIN, AND THIS WOULD FIX THE PROBLEM. ON MONDAY NIGHT (6-19-19) I DROPPED THE CAR OFF AGAIN. I PICKED UP MY CAR TUESDAY AND THE LEFT FRONT CORNER OF THE AIR BAG COVER WAS STILL STICKING UP. SO I TOLD THE AVAILABLE SERVICE WRITER TO HAVE CHRIS CALL ME AGAIN. CHRIS DID CALL ME, HE THEN TOLD ME THAT THE DASH BOARD, OR THE AIR BAG COVER MUST HAVE "DISTORTED OR WARPED" DUE TO AGE AND IT IS "JUST A COSMETIC ISSUE", THERE WOULD BE NOTHING MORE LUTHER COULD DO FOR ME. I DID NOT AGREE WITH HIS OPINION, AFTER ALL, THE COVER WAS FLUSH BEFORE THE RECALL WAS DONE. HE THEN SUGGESTED THAT I CONTACT G.M. CUSTOMER SERVICE. I CALLED GM CUSTOMER SERVICE ON 7-2-19 I WAS GIVEN A REFERENCE NUMBER OF [XXX]. SHE TOLD ME A SENIOR ADVISER WOULD BE CALLING ME REGARDING MY SITUATION. I SPOKE WITH LISA ON 7-11-19 WHO ECHOED CHRIS' ASSESSMENT THAT THIS IS PURELY A COSMETIC ISSUE. ATTACHED IS A CURRENT PIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT