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Nissan Rogue 2024 — Reported problems

Reported by owners to the source below. It is not a verdict on this car: it is what people wrote. 🇺🇸 Local data

All reports

40
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 2026-09-18 · NHTSA 11765280

I have tried without success to have Nissan Consumer Affairs assist me with an ongoing issue with my vehicle that started in February of 2026. The check engine light coming on and sending various codes related to system too lean. It was repaired in March of 2026 only to come on again this past August of 2026. Dealership in Crystal Lake Illinois M'Lady claimed it was repaired only for the light to come on again. They still are not sure why it's happening. They've had master technician from Nissan come and still cannot resolve the issue. The case manager at Nissan consumer affairs is extremely rude and unhelpful. She refuses to help me get the outcome desired with this case. She hasn't even bothered to contact the dealer where my car is to inquire about the updates or services done to the car. I want an early termination of my lease so that I can get a vehicle that is in working condition. I'm paying almost $600 a month on a vehicle that isn't safe or functional. Please help me get this resolved as consumer affairs is unwilling to act with efficiency and professionalism. Thanks

VISIBILITY/WIPER 2026-09-17 · NHTSA 11764870

While parked, I closed the vehicle door. The sudden cabin backpressure caused the rear windshield to instantly and violently explode outward without warning. There was no prior impact, extreme weather, or external object that caused the damage. This spontaneous shattering creates an extreme safety hazard and an immediate distraction risk.

POWER TRAIN,ENGINE 2026-09-15 · NHTSA 11764586

It is XXX; but back in June time frame 2026 an engine recall was called for my 2024 Nissan Rouge. Dangerous to the point that car would shut down or burst into flame with not warnings WHILE OPERATING THE VEHICLE ON THE ROAD AND AT ALL SPEEDS - hgwy. Nissans consumer affairs division discussed this in chat rooms with owners of the year vehicles 2023 - 2025? effected that when the engine is replaced YOU MUST ADDRESS AND CHANGE OUT THE TRANSMISSION. The vehicle is built on VCT technology - variable compression technology??. The replacement engine is so robust and apparently stronger than OME - Original Manufacture Equipment that marrying it with the OME transmission in a short period of time the engine would destroy the trans. Today only a few short months later at 5 AM traveling on XXX at max speed the trans went into LIMP MODE. Limp mode is Nissan's reference terminology I took it to the dealership where I leased it - and changed out the engine and married the anticipated trans failure - it was only a matter of time - it FAILED, the vehicle lost power, steering failed the car from 71 mph quickly slowed would not go any further it dropped speed so fast it was almost hit from behind by a tractor trailer - Nissan's consumer affairs division full well knows of the combination repair issues and NOW the dealership I brought it to, scanned the truck confirmed my worst nightmare was true that after they replaced the engine on recall AND tried to tip-toe away from a trans replacement the engine destroyed the trans and my wife was in grave danger THEY EXPECT US TO PAY $ 2,200.00 TO REPLACE THE TRANS - THEY ARE REFUSING TO PAY FOR THE REPLACMENT CAUSED BY THEM IGNORING RESPONSIBILITY. WE WANT OUT OF THIS LEASE EXPUNGE THE LEASE AGREEMENT AND STEP BACK FROM DEMANDS OF EXCESSIVE $ FOR HIGH MILAGE TAKE THE VEHICLE BACK AND PUT US INTO A NEW VEHICLE - "LEMON LAW' RECALL NOT RECTIFIED AND LIVES ARE AT RISK - CONTACT ME PLEASE [XXX] ROB MONTY - URGENT!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE 2026-09-14 · NHTSA 11764028

I was merging onto a highway ramp. All of the cabin lights in my car turned on, and a message popped up on my dashboard that said "Engine Stall. Please Stop Safely." I was in the worst part of the road imaginable for this to happen. I was able to get it back up and running for just enough time to make it to the main road, then depended on gravity to get to the safest spot on the side of the road that I could find (still was not safe by any means but the best place I could be for that situation). I called a towing company, Bang's Towing, and waited for quite a while, hoping and praying that no one would hit my car. I had to inconvenience someone else to come pick me up. While waiting for the tow and for my ride, I did some research to figure out how and why this could have happened. I found out that there had been a recall issued for my car for MONTHS, for this exact issue, and I was never notified about it in any capacity. I checked my mail, both of my email addresses, my call logs, and all turned up empty. I then brought it to a Nissan dealership and it has been sitting there since that day. My point in all of this is that I was never given any sort of notification about an issue for my car which could have ended in a lot WORSE of a situation. I paid $347.80 for my car to be towed. I will be pursuing further action with Nissan to rectify but still wanted to put this on record.

ELECTRICAL SYSTEM,ENGINE 2026-09-10 · NHTSA 11763417

The Specific Defect: My vehicle has two active federal safety recalls: NHTSA Campaign 26V080 (internal engine bearing failure causing a severe knock) and NHTSA Campaign 26V081 (electronic throttle body malfunction). The Dealer Violations: Nissan McDonough officially diagnosed the engine as faulty but refused to execute the free engine replacement under the campaign. Nissan South Morrow attempted to charge me retail out-of-pocket prices for the recalled throttle body, they did not replace it, they only conducted the OMC (?) The service manager explicitly refused the recall by claiming a code for a "throttle valve door" is not covered under the throttle body assembly campaign. Federal law explicitly mandates that when an active safety recall is present, manufacturers and their franchise dealers must complete the repair without charge and frame. I used my Rouge for my courier services and I am contract by two companies Aerospace and Airspace and I am in danger of losing my contacts. I have lost 10 days of wages thus far. Can you please assist me.

VISIBILITY 2026-09-08 · NHTSA 11762720

Rear windshield shattered spontaneously. I was in a restaurant drive-through and was not moving. I heard a very loud crack/bang, sounded like a shot or a brick hit my car. There was no "hole" but the entire back windshield was shattered. Once I started driving, glass started breaking away and falling into my car. There is no current recall for this, but it's a known issue for this make/model/year.

VISIBILITY 2026-09-07 · NHTSA 11762519

Rear window exploded on its own

UNKNOWN OR OTHER,ENGINE 2026-09-06 · NHTSA 11762458

Reported EMC control issue 12/25 turned out to be a recall of Trottle contol system . Dealership took vehicle and completed repair. September 26 issue occurred again . Very dangerous situations in both circumstances as the vehicle loses power and has no acceleration. September 2026 on a major 3 lane interstate vehicles traveling over 65mph Vehicle dead in left hand lane . PSP state police called to scene as well as tow agency

UNKNOWN OR OTHER,ENGINE 2026-09-03 · NHTSA 11761971

Engine / Fuel/Smog/Emissions System (EGR Cooler) Description of the Safety Hazard - My 2024 Nissan Rogue experienced a sudden and catastrophic failure of the Exhaust Gas Recirculation (EGR) cooler assembly. The internal core of the EGR cooler cracked, causing engine coolant to leak and completely drain. This defect caused severe engine overheating, a sudden and dangerous loss of motive power while driving the vehicle went into limp mode, and experience engine stalling. The sudden loss of engine power/stalling on the highway created an immediate, high-risk collision hazard. Furthermore, coolant leaking into hot engine components presents a critical thermal/fire risk.The vehicle is currently grounded and entirely undrivable at an authorized Nissan dealership. The dealership confirmed that the vehicle cannot be safely operated. However, Nissan cannot provide a repair timeline because the replacement EGR cooler (OEM Part 14735-6RC0B) is on an indefinite national backorder due to widespread, systemic manufacturing defects across this engine line. Hundreds of other drivers are experiencing this exact same dangerous failure, and a formal safety recall is urgently needed before it causes a fatal accident.

ELECTRICAL SYSTEM,ENGINE,BACK OVER PREVENTION 2026-09-03 · NHTSA 11762042

We had bought this vehicle from the dealership in March 2026, it had seemed like they were trying to get rid of it. Within under a month of purchase, it flashed a malfunction error and broke down. Sent to dealership, they had fixed the relay. Problem has since worsened. Car runs extremely rough and I get two malfunction errors. During long periods of driving with extensive starting and stopping, I notice issues such as a delay when shifting from park to drive. Im currently studying Automotive Technology where I got to diagnose the car. It is showing 11 codes. [XXX], [XXX], [XXX], [XXX], [XXX], [XXX], [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY/WIPER 2026-09-02 · NHTSA 11761513

On 9/1/2026 sometime between the hours of 1pm and 5pm, the rear windshield of my rogue, completely shattered. The vehicle was parked on my driveway. Nothing around my car, ring camera did not pick up anything. It simply just shattered.

STRUCTURE 2026-09-02 · NHTSA 11761589

The contact owns a 2024 Nissan Rogue. While driving approximately 45 MPH, the contact’s eyes started burning, then the contact had a headache and muscle aches. The contact started feeling nauseous. The contact stated that the issue occurred every time the vehicle was driven. The contact was concerned that the air coming from the AC vents was causing the issues. Medical attention was sought twice, and the contact was diagnosed with undisclosed respiratory issues and was prescribed antibiotics, eye drops for a week, and cough medicine. The contact also missed work for a week while recovering. The vehicle was towed to a dealer where it was diagnosed and determined that there was water in the sun visors, and that the sun visors needed to be replaced. The vehicle was repaired; however, the strong abnormal odor returned. The vehicle was towed to a different dealer, Flow Nissan of Fayetteville (4559 Raeford Rd, Fayetteville, NC 28304), to be diagnosed; however, the cause was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.

ENGINE 2026-08-28 · NHTSA 11760465

The contact owns a 2024 Nissan Rogue. The contact stated while driving at approximately 53 MPH, the vehicle intermittently stalled. The Messages "Engine Malfunction. Power Reduce. Service Now" and the "Start/Stop System Fault. Idle Stop System" were displayed on the instrument panel, and the check engine warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,267.

VISIBILITY 2026-08-19 · NHTSA 11758034

I drove my car home and parked it in front of my neighbors house. It was on Sunday, August 2, 2026. About 3.5 hours later I went to move my car, and noticed that the window was shattered, with a hole on the bottom right and a hole on the bottom left. There was glass on the road and inside my vehicle. There were no rocks or object in the back of my car that would of caused that. My neighbor has a Ring Camera, and you could see me park my car at approximately 4:45, and around 8:00 PM you can see my father walking up to their door to ask if they heard or seen anything. There ring camera showed no one around the car from the time I parked it and until we noticed that it was shattered.

POWER TRAIN,ENGINE 2026-08-19 · NHTSA 11757855

At approximately 30,000 miles on this Nissan Rogue 2024 the vehicle flashed a 'low power mode - engine malfunction' code. The vehicle was brought to the dealer and they were unable to reproduce or find the code in the vehicle on board computer's memory. The same happened 2 or 3 more time over the next few weeks. Each time the vehicle cleared the code after being turned off and back on a few hours later. Vehicle was brought into owner's personal body shop and after deep retrieval methods codes were still not found. Code reappeared again and vehicle was brought to Nissan Bayside dealer again on or about July 29. Dynamic road test was done and codes were reproduced and sheared metal from pistons were found in the oils and other areas of the vehicle. Vehicle had long block replaced and vehicle was retrieved by owner on 8/18. On 8/19, a few hours after receiving the vehicle the same warning low power - engine malfunction code appeared again. An image is attached here. Vehicle will be returning to official dealer today for a 3rd time. Apparently there are 2 major issues: major engine malfunction and degrading is occurring and second the on board computer is erasing and spoliating all evidence of these codes once the vehicle is shut down and started again.

VISIBILITY/WIPER 2026-08-18 · NHTSA 11757802

There was a very big storm about 3:30 in the afternoon. About 20 minutes later while driving north on interstate 81 near Winchester Virginia there was a loud bang from the rear of the car and the back glass shattered.

ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE 2026-08-17 · NHTSA 11757442

The contact owns a 2024 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 26V0801000 (Fuel System, Gasoline, Engine and Engine Cooling); however, the part to do the recall repair was not yet available, even though the notification stated that the parts were available. The contact stated that the vehicle had experienced several issues, including the loss of motive power and engine shut-off as stated in the recall notification. The local dealer was contacted and stated there was no such recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but stated that the recall did not exist. The failure mileage was 95,000.

VISIBILITY 2026-08-14 · NHTSA 11756898

The contact owns a 2024 Nissan Rogue. The contact stated that while the vehicle was parked in the driveway unattended, the rear glass shattered without impact. The vehicle was taken to the local dealer, where photos were taken to send to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer informed the contact that the repair would be an out-of-pocket expense and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 31,000.

ELECTRICAL SYSTEM,BACK OVER PREVENTION 2026-08-12 · NHTSA 11756453

The entire dashboard goes blank. No radio, no camera's no telepone connection etc.. 2024 Nissan Rogue SL. After driving a few miles the dashboard info center turns back on. This has happened at least 3 times. I was curious because 655K Camrys are being recalled for the same problem. Most likely the same software is used in both automobiles.

ENGINE AND ENGINE COOLING 2026-08-11 · NHTSA 11756181

The contact owns a 2024 Nissan Rogue. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V080000 (Engine and Engine Cooling); however, a failure occurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and lost drive power. No warning light was illuminated. The contact pushed the vehicle to the side of the road and waited 10-15 minutes to restart the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 10,570.

ENGINE,FUEL/PROPULSION SYSTEM Fire 2026-08-08 · NHTSA 11755609

I am reporting a serious safety incident involving my 2024 Nissan Rogue, which caught fire after a history of shuddering, hesitation, and problems during acceleration. Prior to the fire, I brought the vehicle to a Nissan dealership multiple times because it had a recall and was shuddering during acceleration and at times felt as though it might stall. During these visits, the dealership performed recall related work, diagnostic testing, and repairs involving engine-related components. The vehicle continued to experience similar symptoms after the initial repairs, so I returned to the dealership for further evaluation. Additional work was performed after an intermittent misfire was identified, including replacement of a fuel injector and spark plug and further testing of ignition-related components. Despite these repairs, the vehicle continued to have problems. Shortly afterward, while I was driving, the Rogue experienced a significant loss of acceleration and power and subsequently caught fire. The vehicle sustained extensive fire damage and was ultimately declared a total loss by my insurance company. I am submitting this complaint because the fire occurred after repeated documented symptoms involving shuddering, hesitation, loss of acceleration, and an intermittent misfire, as well as multiple attempts by the dealership to diagnose and repair the problem. I believe this sequence of events should be reviewed by NHTSA to determine whether the fire and preceding loss of power may be related to a safety defect affecting this vehicle or other Nissan Rogues. I have supporting repair records, photographs, insurance documentation, and other information available if requested.

STEERING,SERVICE BRAKES,ENGINE Crash 2026-08-07 · NHTSA 11755564

I was driving on the highway to work. All of a sudden my car lost control and started spinning in circles. I attempted to steer and break but it would not stop. All the lights came on on the dash with an engine warning. I lost total control and slammed into a guardrail. I did call 911 because I was in part of the road facing the wrong direction. They sent the fire department. I was able to eventually restart the car and we safely drove it a couple miles down the road off the highway.

VISIBILITY/WIPER 2026-08-01 · NHTSA 11754119

I was driving down the road alte at night on a completely empty road. All of a sudden I heard what sounded like a gun shot hitting glass. I looked in my rearview mirror and noticed my rear windshield was completely shattered. There was no rhyme or reason for it to happen. Just out of nowhere.

VISIBILITY/WIPER 2026-07-30 · NHTSA 11753808

My friend went to start my car and she heard a large boom and looked back, and my back windshield had shattered and glass on the ground and inside the car. If I had been opening or closing the trunk it would have severely injured us. Also, there was nothing that had hit it, it was sunny and in the 80 outside. I had to go to Safelight and get a covering for it, while i wait on a replacement. I contacted Nissan and they said that warranty does not cover glass and that maybe something was already wrong with it. My windshield was perfectly intact until it shattered and blew out everywhere.

UNKNOWN OR OTHER 2026-07-29 · NHTSA 11753453

So by just looking up current Nissan recalls I was quite confused on how there is 2 open recalls on my particular model, but my car is supposedly not impacted even though I'm having issue and it appears to me that its issues are in fact related to the open recalls. The AWD malfunction light comes on and the car doesn't want to accelerate.

STRUCTURE 2026-07-24 · NHTSA 11752620

walked out to my vehicle this morning to take my kids to school and go to work and my back windshield was completely shattered. appears spontaneously. no other damage to the vehicle, no break in, just shattered window.

ENGINE 2026-07-24 · NHTSA 11752583

after 2 weeks of purchasing the vehicle, engine light came on and dealership said it was bad catalytic converter, a month later, they determined it was caused by coolant leaking into engine. so now I need a new engine and catalytic converter

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 2026-07-20 · NHTSA 11751600

The vehicle suddenly lost motive power due to an engine/throttle control failure consistent with defects described in NHTSA Campaigns 26V081 and R25A8/R25A9/R25B1. It entered limp mode and became unable to accelerate. The vehicle is available for inspection. This created a safety risk because the vehicle was stranded in extreme heat for several hours with no access to water or shelter. I became overheated and physically distressed while waiting for assistance. Nissan would not tow the vehicle, so it sat overnight at a warehouse before eventually being transported to a dealership. A dealer confirmed the vehicle entered limp mode but did not complete the recall repair. The vehicle has now been at the dealership for four days without inspection, and I was told it should not have been towed there, so they will not prioritize it. The manufacturer cannot see the open recall because the dealer incorrectly marked it completed. Because the vehicle could not be driven and the defect has not been repaired, I was unable to travel to work and was terminated as a result. Warning lamps and messages appeared immediately before the failure, including reduced engine power and driver assist system unavailable.

POWER TRAIN 2026-07-18 · NHTSA 11751248

While driving on hight speed traffic Nissan Rogue CVT Malfunction poped-up on info-screen and all light turn on the cluster, vehicle just allowed me to stop (not a safe area), the issue the engine would disable operation. Could not drive to a safe place The vehicle was in a highway danger zone.Until 30-40 minutes after would allow u to drive to a safe area. This is a big issue for the owners, feels like they are protecting the engine and the transmission for the dealership and forgetting the people in the vehicle for their safety. Running the risk of injuries or even death for the driver and passengers. They should allow drivability of vehicle. This rouge has on 18,000 miles

VISIBILITY 2026-07-18 · NHTSA 11751323

The rear windshield in my car completely shattered today without any impact to it at all. I closed my driver's side door and when it closed the rear windshield shattered.. my [XXX] old baby was in the back seat and there was class in her rear facing car seat.. this is completely unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VISIBILITY 2026-07-17 · NHTSA 11751043

My vehicle was parked in a parking lot on a day with mild temperatures (55 degrees Fahrenheit) and the back window glass spontaneously shattered. Nothing struck it.

SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL Crash Fire 1 injured 2026-07-13 · NHTSA 11750010

The contact owned a 2024 Nissan Rogue. The contact stated that while driving 65 MPH, the vehicle accelerated inadvertently, and the speedometer increased to 112 MPH. The contact depressed the brake pedal, but the vehicle failed to respond. The contact swerved to avoid other vehicles, and the vehicle veered off the road, struck a tree, and rolled over approximately 10 times. The air bags deployed as needed. The contact noticed fumes before bystanders immediately assisted the contact out of the vehicle and advised the contact that the engine would catch on fire. The vehicle caught on fire. No further information was available. A Police report was filed. The contact was transported to the hospital by ambulance. The contact sustained fractured right ribs number five and seven, a fractured lumbar spine L1, bruises, lacerations, and soreness on the left and right sides of the groin with more significant injury on the left side, and a seat belt mark on the right shoulder. The contact received medical assistance. The vehicle was destroyed but the contact was awaiting additional information from the insurance company. The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure, a case was filed, and the manufacturer persistently inquired about the location of the vehicle. The contact informed the manufacturer that she was recovering from the severe injuries and did not have further information. The failure mileage was approximately 40,000.

VISIBILITY 2026-07-13 · NHTSA 11749962

The back glass shattered due to what we believe was the heat. The car was parked in our driveway and shattered. There was nothing that hit or punctured the glass. The car was in direct line of home security surveillance, and there was no activity outside when the glass would have shattered.

ENGINE 2026-07-03 · NHTSA 11748218

My 2024 Nissan Rogue 1.5L VC-Turbo FWD experienced a serious engine/powertrain failure while driving. The vehicle showed warning messages/lights, including an oil-related warning, began shaking badly, made a loud knocking noise, lost power, and shut off in the street. The vehicle is no longer safely drivable. A Nissan dealer inspected the vehicle and documented that the engine is “knocking internally” and recommended replacement of the engine assembly and turbo, with possible catalyst replacement. The dealer also recommended CVT valve body and O-ring replacement. The scan showed engine-related codes including P219A, P0506, P0303, and P0017, and transmission-related codes including P0746 and P187E. This failure put my safety and others at risk because the vehicle lost power/shut off while in the roadway and could not be safely driven. The vehicle/component is available for inspection upon request. I am concerned this may be related to the known Nissan Rogue 1.5L VC-Turbo engine failure/oil-temperature/bearing issue, but I was told my VIN is not currently included in the engine recall and that no oil-temperature recall code came up. I am filing this complaint because the vehicle had internal engine knock, loss of power, warning lights/messages, and dealer-confirmed engine failure similar to the condition described in the recall. I request NHTSA review whether vehicles outside the current recall VIN population may also be affected.

UNKNOWN OR OTHER 2026-06-28 · NHTSA 11747077

Just sat in my car for about 2 minutes and the back window just broke.sounded like a pop Glass on the ground and my trunk. It is in the shop now to be fixed No lights came on to warn me. So glad this didn’t happen while I was driving with my grandkids!!

UNKNOWN OR OTHER 2026-06-25 · NHTSA 11746450

Rear window shattered while car was sitting in our driveway. Neighbor outside said there was a loud sharp bang but no people or cars around. Moderate morning temperatures.

VISIBILITY 2026-06-16 · NHTSA 11744536

The rear window completely exploded with no impact from anything. The vehicle was stationary and stopped at a stoplight when it sounded like a gunshot and the rear window completely exploded. There were cracks all over the entire rear window and the window quickly started to fall apart completely. This was dangerous because there was glass falling everywhere on the road and into the car. Now the car is open to the elements. Nissan will not cover this repair under warranty and the insurance will not pay to fix this issue without charging a deductible. Nissan dealership is charging $245 to even look at the vehicle. There is currently a class action lawsuit against Nissan for this issue with other Nissan Rogues for Nissan using glass that is too thin for the vehicle.

VISIBILITY 2026-06-15 · NHTSA 11744086

I was at work on 05/25/26 and when I got off work, I entered the car and shut the door and the back window shattered. After watching camera from my job, no one was near the car or drove by, but the changes in the window were notice on camera a couple of hours before I got off my shift.

UNKNOWN OR OTHER 2026-06-14 · NHTSA 11744037

Throttle body failed, throwing code P1226

VISIBILITY 2026-06-03 · NHTSA 11741920

car window shattered suddenly in Nissan Rogue while driving. This is a car rental from Enterprise at 11 E Andersen in Hackensack. Staff at Enterprise 545 N Maple location in Ridgewood, NJ, were supportive and understanding and graciously exchanged the vehicle with same make/model. I reported issue to A.K. at originating location in Hackensack, NJ

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