MINI Cooper Countryman 2012 — Reported problems

This vin waa not included in a recall however had recall issues it obtained water in the footwell which mini has a recall issue for this and the car was caught on fire it is at the dealership in [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2012 MINI Countryman (R60) experienced a complete electrical shutdown and engine failure while operating due to a severe manufacturing defect. Authorized dealership Jackie Cooper MINI of Edmond diagnosed the vehicle under RO# [XXX] and confirmed in writing that the "JBE electronic connectors are heavily corroded" and "The FRM has water/corrosion damage," providing a repair estimate of $4,700 (including a specific $1,055.84 charge to replace the FRM and clean the sunroof drains). Water entering the footwell area through defective, shrinking sunroof drainage structures is the exact identical failure mechanism, component (FRM3 Module), and extreme safety/fire hazard covered under mandatory safety recall NHTSA Campaign 23V-337. However, MINI has improperly excluded the R60 Countryman model from active coverage despite it utilizing the identical electrical infrastructure and drainage engineering layout. Releasing this vehicle into traffic presents a catastrophic risk of a highway vehicle fire or sudden total loss of vehicle control and lighting at high speeds. NHTSA must expand Recall 23V-337 to include the 2012 MINI Countryman to protect consumers from these documented structural water-ingress fires. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRIC SHORT CIRCUIT. The electronic module in the driver side footwell area may short circuit. when I unlock the car or try to start, I hear loud electrical SHORT CIRCUIT noises coming out of the seating area. I am afraid to even unlock the car, and fear car might catch fire.

The electronic control module in the driver’s side footwell short-circuit, battery and electrical in the car are being drained and car does not work properly and completely drains battery.

My 2012 mini cooper has a Footwell Module recall and I took it to the dealer and they refused to replace it but they said i could pay to have it replaced even though it was a recall

Mini BMW is fully aware of an issue with their OC3 detection mat on the passengers side and offered a extended warranty of 10 years/ 100k miles. This is insufficient coverage for a crucial saftey part and has led to a grey market production of occupancy detection mats "emulators" which are being sold online as the only way to have your airbag system "functional".

My front windshield wipers stopped working suddenly while driving in the rain

No warning lights have come on and the car is braking on its own. I try to push the gas and it doesn't want to go. The car has around 42k miles on it. I took it to tom bush mini last week, the said the front axle was leaking some fluid, they ordererd the axle, changed all brake pads, changed the brake fluid and said it was good to go, cost about $2300. Got the car back, doing the same thing. Now they said all calipers need to be replaced and the hydro unit dsc needs to be replaced which will cost around $6400 and they can't get the hyro unit dsc or 2 months. If this was the problem why didn't they know last week? It doesn't seem like the car has enough miles to have such a big issues and no part for 2 months. I don't know what to do.

I went to have my 2012 mini coopers footwell control module replaced because it was recalled. They did not replace it because they said they found no corrosion and then marked my vehicle as the recall being fixed. When I left the dealership my blinkers or highbeans would not turn on as well as my four way flashers either. And that is dangerous. When I got home I took the cover off the footwell control module and found corrosion on the plug for it. There was also 9 codes for that when I scanned the vehicle and now is trying to charge me for a recalled part that they did not replace!

The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at undisclosed speeds, the vehicle stalled. The fuel tank was a third of the way full. The trunk was locking and unlocking continuously while driving or while the vehicle was parked. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical system). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that there was a short in the footwell module due to water intrusion. The drain was also clogged in the sunroof. The manufacturer was contacted and opened a case. The failure mileage was approximately 161,818.

We purchased this vehicle used. It is a 2012 Mini Cooper hardtop and was owned by several owners in the Canada, NY and NJ area before being brought to FL and ultimately sold to us. This defect has been known since May, 2023, yet BMW/Mini has done nothing to rectify the problem. The FRM module failed immediately after we got the car which rendered it undriveable because the power windows, power door locks, turn signals and key fob were inoperable. We called BMW/Mini about the vehicle being inoperable and unsafe to drive and were told to take it to a repair facility to get the module replaced, which we did. We had to tow it there because it was not safe to drive. We were told we would be reimbursed for the repairs, since this was in fact a documented safety recall #23V-337 Footwell Control Module-FRM. After paying $759.18 for the repairs, I submitted the invoice and the requested information to BMW/Mini just to have them deny my request for reimbursement because they say after an entire year since the notice that there is no remedy available. This is unacceptable!! I could not drive this car without having this module replaced and I am sure I'm not alone in this situation. BMW/Mini should reimburse me for the repairs they instructed me to get done. They point blank LIED to me by stating the repairs would be reimbursed due to this being a safety recall. This is going to turn into a class action lawsuit because BMW/Mini refuses to accept responsibility for their faulty vehicles! This will be just another lawsuit to add to their collection.

The clutch has been a problem. The clutch wears out prematurely, causing loss of acceleration, which caused loss of power trying to merge into freeway traffic, which nearly resulted in a collision with a semi. Looking up repair or replacement information, it appears this is a common problem that Mini has, some people were replacing the clutch 3 times before 50,000 miles, and also refusing to honor their warranty, claiming it’s the user fault. I got a quote from Mini Cooper in Tacoma, to replace the clutch, and I was quoted $3400. I paid $12,000 for my Mini Cooper. To change it myself is about impossible due to ‘special’ tools required. I think this is scam set up to get money. It is very unsafe to lose acceleration in places where it’s vital like freeway merging. If people cannot afford to get these these fixed then that’s another safety issue. I’m now stuck figuring out how to get this fixed. Please look into this.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that whenever it rained, several unknown warning lights illuminated, and the power windows failed to function as needed. The contact stated that after turning off the vehicle and attempting to restart the vehicle, the vehicle failed to restart. The contact stated that occasionally the battery would become drained and required the vehicle to be jumpstarted. The contact had spoken to a service manager at the local dealer; however, the contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The failure mileage was approximately 142,000. VIN tool confirms parts not available.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

On the evening of [XXX] at approximately [XXX] my 2012 Mini Cooper S all 4 burst into flames. The car was parked in front of my building for 6 days (we don't use the car very much) in front of my building when the all of a sudden the head lights started flashing followed by the car cabin filling with grey smoke then followed by black smoke then there was a flash (spark?) and the entire cabin the became engulfed in flames. All of this has been captured by our building security camera. I reported the incident the following day to Mini/BMW customer care. I've been sharing emails with Thomas Lula who is investigating the "thermal event" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is a recall existing for my car, by VIN mine is not included, however I have the exact same problem. Water in the driver side foot well electrical panel which has caused a fault in the lighting, hazard lights, and battery issue. The car cannot be driven because the hazard lights and daytime running lights will not turn off even with the key out. Running out the battery in the process. The mechanic found water and corrosion inside the electrical housing.

The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at approximately 40 MPH, the vehicle stalled. The vehicle was steered to the side of the road. The vehicle was able to restart after several attempts but had not started since. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

started with lights not going off once i cut car off, then windshield wipers would come on it's on, then check engine warning lights, check fuel pump and check rear bulbs lights and several other warning lights would stay on, finally it got to it wouldn't crack until after three or four tries, then it started cutting off while driving, then I would have to wait for 30 min. or more, then it would crank back up. now it won't crack at all. I've been waiting on this recall since 5/12/23 recall #23V337. Please advise and Help!!

i bought the car in august 2023 from carmax they were aware of recall , my car has no headlight, brake lights, door states open when not , windows do not roll down, cannot use alarm, will not lock, smells hot , i spoke with mini cooper and there is no remedy this is my only car i transport my grandchildren to and from school , i lost house due to a fire a yr ago , and lost everything , and see that a fire is at risk. mini cooper says nothing they can do because no remedy, carmax should not of sold this car with a recall .

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My car is affected by this recall and I have no turn signals, dash lights, high beams, working windows, security system, or backup sensors. There are also codes thrown which prevents me from renewing my registration due to DEQ test failure. The dealership can’t do anything and BMW North America has done nothing to remedy things.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to drive the vehicle, the electrical system warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

While traveling on the highway at speed, the forward (retractable) sunroof exploded with no apparent provocation or warning. When the failure occurred there was a loud bang followed by glass forcefully raining down into the front and back seat area of the vehicle. There were no vehicles immediately ahead, and no overpasses or trees from which something could have fallen. The driver immediately slowed but did not swerve and there were no other vehicles close by so there was no secondary incident. The glass from the roof continued to fall on subsequent bumps in the road until all of the loose glass had fallen. The size of the glass pieces varied in size and sharpness greatly, with some pieces being very small clear slivers (causing mild cut to hand when exiting the vehicle). In addition when exiting the vehicle a piece of glass from the sunroof found its way into the driver's seatbelt fastener and as a result can no longer be buckled. The vehicle has not yet been inspected by anyone and is available for inspection on request.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start. Additionally, the display screen was black. The contact stated that several unknown warning lights were illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 137,000. VIN tool confirms parts not available.

The contact owns a 2012 Mini Cooper. The contact stated that the vehicle failed to start up after several attempts. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer where a diagnostic test was performed. The contact was informed that water had entered the vehicle from the front passenger’s side footwell, causing damages to the junction box electronics and the footwell module. The contact was also informed that the VIN was not covered under NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 72,308.

When the vehicle computer detects low voltage all turn signals, lights and instrument cluster immediately fail and do not turn back on. The Foot Well Module (FWM) or Foot Rest Module (FRM) computer becomes corrupt and deletes data from the module. This becomes a major safety hazard as a nighttime failure occurred causing several near accidents due to inability to signal to other vehicles. This is a known issue with Mini and they released an extended service bulletin knowing the factory footrest modules were manufactured incorrectly. Vehicles falling outside the initial warranty period are prone to safety risks when this occurs.

The contact owns a 2012 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA recall 15V-205: OC3 Seat Occupancy Mat is missing other model years. my 2012 R56 was just diagnosed by a garage as having exactly this error. Why isn't NHTSA also recalling the other model years impacted by this safety issue? As the NHTSA must know, this safety issue is impacting many Mini Cooper model years, to the extent that a secondary market for bypass devices has emerged [XXX] ). Additionally, people have reported this safety issue to NHTSA since at least 2019 [XXX] and [XXX] ). Consider this communication as a formal report to the NHTSA of this instance of a safety issue and of the NHTSA inaction in face of this board and well-documented Mini Copper safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2012 Mini Countryman has had failed signal lighting. My dealer has diagnosed the issue as a failed FRM module which I have been informed that NHTSA issued in conjunction with Mini USA a warranty extension to service this module's failure. While as an owner of this car for the past 9 years, I received not notice from Mini. I recently appealed for warranty coverage of this part. Mini USA has denied coverage of my failed FRM module stating the warranty was only good for 10 years from in-service date. My vehicle went in-service 8/12/2012, or ten years and ten months. Mini is adamantly denying good will to replace this part and my car is off the road do to no working turn signals.

Passenger side airbag light on with no one in seat. The repair shop stated that there is a seat sensor fault code is 93c3(passenger seat occupancy detector). If there is an accident the airbag may not deploy. I was told to by the BMW of Hawaii in Kona that it will cost $2030 for parts and labor.

Mini coopers have faulty transmission problems, and well mine today it's transmission went out when I had my AC on, the car stalled in the middle of the highway in the middle of the road with oncoming traffic and refused to budge, like seriously this is highly dangerous on the interstate

The car just randomly caught on fire while off in my driveway. Noticed a weird sound outside looked out and noticed the windshield wipers were going even though the car was off and I hadn't driven it. Opened the door to bellows of smoke coming out. fire department was called and had to rip it apart to get to the fire which was under the steering wheel in the left side

Our Mini Cooper Countymen S was being towed behind our motorhome. I. saw smoke coming from the car I stopped and the car started to catch on fire. I got out motorhome disconnect just in time before the Mini was consumed by fire, it was a total loss. The Fire Investigator stated he believed the fire started in the right side of the engine compartment.

I was driving down the road when a light popped onto my dash, it was the airbag/seatbelt light after some research. From what I've read, this will prevent the airbags from activating in case of a crash, and after talking to other MINI owners it is extremely common.

timing chain failure which caused engine shut down. this is a known problem with other models. It was not recalled but BMW lost a class action lawsuit for the same problem in the same car, different years. They have not updated or repaired the issue. very expensive repair.

Footwell module is not working due to rear left blinker is not signaling only the front light does work when turning left.

Passenger side airbag light on with no one in seat, had it checked, the repair shop stated that there is a seat sensor fault, the code is 93c3(passenger seat occupancy detector). I have done some research on this and it seems that this a common problem, but there hasn't been any recalls by Mini, and if there is an accident the airbag may not deploy. I was told to by the dealer that it will cost $2300 for parts and labor.

The failed component is the "Footwell Relay Module" (FRM) which enables communication between the instrument panel in the passenger compartment and the engine control components in the engine compartment. When this component fails the following essential controls become inoperable: emergency flashers, turn signals, door locks, and windows. Most other "convenience features controlled by the car instrument panel become inoperable as well. This problem was confirmed by an independent technician, a technician at Mini of Stevens Creek in San Jose, CA, and the owner. No inspections of the part were ever done and the FRM failed without warning. This is a common failure in Minis due to a faulty design. The part is insufficiently protected from inrush current surge when a fully-charged battery is reconnected following service. It is also not sufficiently protected from induced voltage surges from EMI such as C, K or Ka band radar or electrical storms. One or more integrated circuits in the part are destroyed when exposed to current or voltage spikes rendering the part inoperable. The cost to replace the FRM (parts & labor) exceeds $1000.

The contact owned a 2012 Mini Cooper S Countryman. The contact stated while she was at a standstill in traffic, she saw smoke exiting from under the hood. The contact stated no warning light was illuminated. The contact was able to park on the emergency lane and exit the vehicle before the vehicle was engulfed in flames. The contact did not sustain any injuries nor seek medical attention. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot. The contact spoke to the local dealer and made them aware of the failure. The vehicle was not diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V248000 (ENGINE AND ENGINE COOLING), however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.