Mazda Protege 2002 — Problemas reportados

BULGES ON SIDEWALLS OF BOTH PASSENGER TIRES. TIRES ARE 6 MONTHS OLD AND ONLY HAVE APPROXIMATELY 3,000 MILES.

THE SECURITY ALARM FEATURE BECOMES ACTIVATED AND WILL NOT DEACTIVATE WITH EITHER THE KEY FOB, THE IGNITION KEY, DISCONNECTING THE BATTERY, OR PULLING THE INTERNAL IGNITION/ALARM FUSE. THIS PREVENTS THE CAR FROM BEING STARTED AND DRIVEN FOR INDETERMINATE PERIODS OF TIME. THIS HAPPENS AFTER THE VEHICLE IS STATIONARY, AND ALL THE DOORS ARE LOCKED, NO MATTER BY WHAT METHOD. THE MOST RECENT OCCURRENCE CAUSED THE CAR'S ALARM SYSTEM TO BECOME ACTIVATED WHILE DRIVING, CAUSING GREAT CONCERN THAT SOMETHING MAY SHORT OUT IN THE ENGINE WHILE ON THE HIGHWAY.

I'VE OWNED MY 2002 MAZDA PROTEGE5 FOR 7 YEARS NOW. IT'S ALWAYS HAD A VIBRATION WHILE BRAKING. EVEN AFTER HAVING OUT BRAND NEW BRAKES, ROTORS AND CALIPERS. I'M VERY ANAL ON HOW MY CAR LOOKS AND DRIVES. IF I FEEL SOMETHING OUT OF THE ORDINARY, I KNOW SOMETHING IS OFF. THIS HAS HAPPENED EVER SINCE I'VE HAD THE CAR. IT DOES CAUSE ME TO DRIVE MORE CAUTIOUSLY ESPECIALLY IN THE BACK ROADS ALONG WITH WET PAVEMENT. THE STEERING WHEEL SHAKES WHILE BRAKING AS WELL. AS FOR THE BODY OF THE CAR, THE PAINT IS FAIDING FAST. IT'S YELLOW, AND I HAND POLISH AND WAX IT ONCE BEFORE SPRING, SUMMER, AND WINTER. I USE MAGUIRES WAX AND POLISH EVERY TIME. AND IT'S ALSO GOT A RUST SPOT ALONG THE BACK LEFT WHEEL LIP. I AM THE SECOND OWNER OF THE VEHICLE. AND WHEN I TOOK IT TO THE DEALERSHIP TO BE REPAINTED AFTER I PLAYED FOR THE CAR. IT WAS MAGICALLY ONLY 24 HOURS FROM THE WARRANTY COVERING IT. OTHER THAN THAT, IT'S BEEN A GREAT CAR. I WOULD PURCHASE ANOTHER IF I CAN FIND ONE. SOMETHING NEEDS TO BE DONE ABOUT BOTH OF THESE CONCERNS. PLEASE FIX AND I WOULD DRIVE THIS CAR UNTIL IT HITS 1 MILLION MILES. AS LONG AS YOU KEEP MAINTENANCE UP ON IT, IT LAST FOREVER.

UNDERNEATH THE CAR IS NOTHING BUT RUST. IT IS AFFECTING THE UNDERCARRIAGE, THE BALL JOINTS, THE CONTROL ARM, AND THE CAR'S FRAME ITSELF. I HAVE REPLACED BOTH BALL JOINTS BOTH CONTROL ARM SHOCK AND THE CAR IS STILL HARD TO STEER

TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN ACCELERATED UP A HILL AND SUDDENLY STOPPED. THE CONTACT HAD THE VEHICLE TOWED TO A TOW YARD. LATER, THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS BENT AND THE FUEL AND BRAKE LINES WERE DESTROYED. THE VEHICLE WAS UNABLE TO BE REPAIRED AND WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 11/09/15*LJ

DRIVERS SIDE SEAT BELT LATCH BROKE IN THE LATCHED POSITION. NECESSITATED TAKING THE LATCH APART TO RELEASE THE BELT.

I WAS DRIVING AT ABOUT 35 MPH AND HIT A BUMP ON THE ROAD THAT CAUSED THE DRIVER SEAT BELT BUCKLE TO COME LOOSE AND IT GOT IN MY WAY OF THE STEERING WHEEL. I WAS LUCKY TO BE DRIVING ON THE LEFT LANE ON ONE WAY STREET, I WAS ABLE PULL OVER, AND TO MY SURPRISE THE BUCKLE WOULDN'T LATCH TO THE FEMALE CONNECTOR. IT SEEMS LIKE THE FEMALE CONNECTOR PIECES INSIDE IT HAD BROKEN. PLEASE CHECK, THIS IS A HUGE CONCERN FOR ANYONE. IF THIS WOULD HAVE HAPPENED ON AN INTERSTATE FREEWAY I CAN'T IMAGINE TAKING MY EYES OF THE ROAD FOR EVEN 1 SEC. PLEASE INVESTIGATE! *TR

RECENTLY PURCHASED A 2002 MAZDA PROTEGE5. WITHOUT WARNING, IT WOULDN'T START. THE LOW BEAM HEADLIGHT BURNED OUT. THE HEAT, STEREO, HEADLIGHTS & POWER WINDOWS ALL WORKED. THE CAR HAD NO POWER AND DIDN'T EVEN TURN OVER. ABOUT 15 MINS LATER, IT STARTED FINE AND NEVER HAD A PROBLEM AGAIN UNTIL A FEW DAYS AGO (APPROX A MONTH IN BETWEEN INCIDENTS). SAME THING ALL OVER AGAIN, BUT THIS TIME THE CAR REFUSES TO START. WHAT CAN I DO? WHAT INFO SHOULD I BE AWARE OF? I DISCOVERED ONLINE THAT THIS IS AN EXTREMELY COMMON PROBLEM. *TR

TL* THE CONTACT OWNS A 2002 MAZDA PROTEGE. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE FAILED TO START ACCOMPANIED BY AN ABNORMAL KNOCKING FROM THE ENGINE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MORE OFTEN WHEN THE ENGINE WAS COLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 880. UPDATED 05/28/14*LJ THE CONSUMER STATED MODEL YEAR 2003 VEHICLES HAVE BEEN REPAIRED FOR THE SAME FAILURE BY THE MANUFACTURER. BUT THE MANUFACTURER REFUSES TO REPAIR MODEL YEARS 2001-2002. THE CONSUMER STATED THIS CONDITION DOES NOT KEEP THE ENGINE FROM STARTING. IT CAN AND HAS CAUSED CATASTROPHIC ENGINE FAILURE, WHICH SHUTS DOWN THE POWER STEERING AND BRAKES WHILE THE VEHICLE IS MOVING. UPDATED 05/29/2014 *JS

AT FIRST THE SEAT BELT LOCKED AND I COULD NOT GET OUT OF IT. AFTER ABOUT 15 MINUTES I WAS ABLE TO GET IT RELEASED. THANK GOD I WAS IN THE GARAGE AT HOME. THEN APPROX 6 WEEKS LATER I WAS LATCHING THE BELT TO THE BUCKLE AND THE DARN THING FELL APART. THE RIGHT REAR DOOR HANDLE BROKE LAST YEAR BUT SINCE NO ONE SITS BACK THERE I NEVER WORRIED ABOUT IT. NOW WITH THE SEAT BELT ISSUE I WAS SEARCHING FOR THE PART AND SOMEONE SUGGESTED I CHECK THE RECALL LIST FOR THIS CAR, BECAUSE THEY ARE NOT SUPPOSED TO DO THAT. I FOUND NUMEROUS COMPLAINTS ON LINE AND THEN THIS SITE. *TR

THE DRIVER-SIDE SEATBELT LATCH FELL APART. THE SEATBELT IS NO LONGER OPERABLE. *TR

TIRE: FIREHAWK GT BL 205/50R16 87V 50K MILE TIRE. TREAD SEPARATION WITH ONLY 13,582 MILES ON THE TIRE. THE VEHICLE WAS PARKED WHEN THE TIRE WAS OBSERVED TO BE FLAT. ATTEMPTS TO INFLATE FAILED. REMOVED TIRE AND NOTICED TWO PLACES ON THE INWARD SIDE WHERE TREAD WAS SEPARATING - ONE SPOT WAS JUST OVER AN INCH AND THE OTHER WAS JUST UNDER AN INCH. FULL SET (4) ORIGINALLY PURCHASED AT FIRESTONE COMPLETE AUTO CARE STORE, WHICH IS WHERE THE FAILED TIRE WAS TAKEN THE FOLLOWING MORNING. TIRE HAS SINCE BEEN DISCONTINUED AND WAS REPLACED BY A FALKEN ZIEX 912 BL 205/50R16 87V 40K MILE TIRE. HAD OTHER TIRES INSPECTED FOR SAME ISSUES THE NEXT DAY - SERVICE REPRESENTATIVE STATES THE OTHER THREE TIRES DO NOT SHOW ANY SIGNS OF THE PROBLEM. BASED ON TREAD DEPTH, WARRANTY COVERED CLOSE TO 90% OF REPLACEMENT TIRE. IN THE TWO WEEKS SINCE, THE REPLACEMENT TIRE APPEARS TO BE FINE - NO OBSERVABLE MIS-MATCH ISSUES. *TR

I WAS DRIVING ON 905 WEST, CLOSE TO THE 805 N EXIT, AND THE ROAD WAS BROKEN. THERE WAS A HOLE ON THE ROAD AND MY CAR'S TIRE EXPLOTED WHEN I DROVE BY IT. MY CAR'S ALIGNMENT IS LOST. I ALMOST HAD AN ACCIDENT BECAUSE OF IT. UNFORTUNATELY I DIDN'T HAVE A GOOD SPARE TIRE SO I HAD TO DRIVE TO MY HOUSE WITH THE EXPLOTED TIRE, AND SINCE IT HAPPENED AT 10PM I WILL HAVE TO MISS WORK TO FIX IT, AND BUY A NEW TIRE. *TR

THE CAR BEGAN TO SHUTTER AND DROPPED FROM 50 TO 25 IN SECONDS. THE CHECK ENGINE LIGHT (CIL) STARTING FLASHING AND THE CAR BEGAN TO STUTTER LIKE IT WAS GOING TO DIE, I PULLED TO THE SIDE OF THE ROAD AND THE CAR DIED. STARTED CAR AGAIN THE CIL CONTINUED TO FLASH, IT ONLY WOULD ACCELERATE TO 25 MILES AN HOURS EVEN WITH MY FOOT ALL THE WAY DOWN ON THE GAS. I TOOK IT TO THE A MECHANIC AND THE CODES WERE P0421, 171, 300. THE MECHANIC DID EVERYTHING FROM ENGINE FLUSH, SPARK PLUGS, OIL, AIR FILTERS AND INSTALLED A NEW CATALYTIC CONVERTER BUT THE PROBLEM PERSISTS. ITS NOW A YEAR LATER AND THE CAR IS DOING THE EXACT SAME THING. *TR

SEATBELT WILL NOT LOCK IN ON DRIVER'S SIDE AND TODAY THE HANDLE BROKE ON THE INSIDE DRIVER'S SIDE TO GET OUT OF THE CAR! *TR

I HAVE A 2002 MAZDA PROTEGE. WERE THE UPPER PASSENGER SIDE MOTOR MOUNT ATTACHES TO THE CAR BODY, THE CAR BODY METAL IS SEVERELY RUSTED AND STARTING TO SEPARATE ON THE INSIDE OF THE ENGINE COMPARTMENT. I DID TAKE THE CAR TO A MAZDA BODY SHOP AND THEY QUOTED ME IN THE AREA OF $1,000.00 TO FIX THE ISSUE. I DO NOT FEEL IT IS MY RESPONSIBILITY TO PAY FOR THE FIX AS THIS IS AN AREA HIGH IN THE ENGINE COMPARTMENT NOT SUBJECT TO THE ELEMENTS. BASICALLY MAZDA HAS SOME PROBLEM WITH THE METAL, THE ANTI CORROSION TREATMENT OR THE FINISH TREATMENT TO THE METAL. THIS IS IN A PROTECTED AREA AND IF PROPERLY MADE SHOULD NEVER RUST. NEEDLESS TO SAY, A GOOD SOLID MOTOR MOUNT IS A CRITICAL ITEM. I FIRST NOTICED THIS PROBLEM ABOUT JUNE 1ST 2010. *TR

DRIVERS FRONT SEAT BELT WILL NOT LOCK IN. *LN

2002 MAZDA POWER STEERING PUMP FAILURES. PUMP HAS BEEN REPLACED TWICE, NOW ON ITS 3RD UNIT.. CAR, A 2002 MAZDA PROTEGE5 HAS APPROX. 102,000 MILES ON IT. FIRST FAILURE WAS A COMPLETE FAILURE WITH LOSS OF STEERING WITH NO WARNING NOTICED. 2ND PUMP LEAK WAS DETERMINED BY MECHANIC CAUSING ERRATIC STEERING PROBLEMS. FIRST PUMP (ON CAR WHEN NEW) FAILED AT 87,000 MILES, 2ND OCCRRED SOME 10,000 MILES LATER. THE THIRD PUMP HAS ONLY 3K MILES AND NO WAY OF TELLING HOW LONG IT WILL LAST. MAZDA DENIES ALL RESPONSIBILITY. PUMPS HAS BEEN REPLACED 2X AND ON ITS THIRD PUMP ON THIS CAR. OLD PART NOT LIKELY AVAILABLE. MAZDA TOLD OWNER THEY HAVE HAD NO PROBLEMS (EVER?) WITH POWER STEERING PUMPS, A LIE. CHECK INTERNET FOR POWER STEERING PUMP FAILURES. CURRENTLY RECALLING 500,000 POWER STEERING PUMPS ON OTHER YEARS. BELIEVE THEY HAVE NOT ADMITTED THEIR COMPLETE PROBLEMS ON THESE UNITS TO THIS DATE. *TR

2002 PROTEGE HEATER FAN SWITCH MALFUNCTIONED AND MELTED PLUG AND SWITCH ALMOST CAUSED A FIRE BUT IT WAS SMOKING WHEN IT FRIED AND CAUSED THE 4TH SPEED OF THE FAN NOT TO WORK I HAD TO SPLICE A NEW PLUG IN TO FIX THE ISSUE AND TO KEEP IT FROM CATCHING FIRE I HAVE PICTURES IF NEEDED. *LN

TL* THE CONTACT OWNS A 2002 MAZDA PROTG. THE CONTACT WAS ENTERING A PARKING SPACE WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT ENGAGED THE BRAKE BUT THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO A POLE. SHE STATED THAT THE POLE STRUCK A BUILDING AND CAUSED MINOR DAMAGE TO THE BUILDING. THERE WERE NO INJURIES. A CLAIM WAS FILED WITH HER INSURANCE COMPANY. THE FRONT BUMPER OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,624 AND THE APPROXIMATE CURRENT MILEAGE WAS 64,000. UPDATED 2/22/11 *CN UPDATED 07/01/11

MYSELF, THE DRIVER, REAR-ENDED ANOTHER DRIVER AT A SPEED OF 35-40MPH. THE DRIVER SLAMMED ON HIS BRAKES AND I HAD NO TIME TO REACT. THE RESULT IS A TOTALED FRONT END W/ $4000+ OF REPAIRS. THE SEAT BELT DID NOT RESTRAIN ME AND THE AIRBAG DID NOT DEPLOY. THE CAR WILL BE TOTALED AND I SUFFERED EXTENSIVE BRUISING BECAUSE OF THIS FAILURE. *TR

DRIVERS FRONT SEAT BELT WILL NOT LOCK IN. *TR

ON 10/31/09, WHILE MOVING THE '02 MAZDA PROTEGE ES FROM 2ND BAY TO 1ST BAY IN MY SHOP, AT THE 1ST BAY EVEN BRAKE PEDAL BEING APPLIED, THAT CAR RUSHED FORWARD TO THE SHOP WALL ; MY SHOP WALL AND CAR CRASHED. MY ADDRESS IS [XXX](CELL) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE. WHILE DRIVING 25 MPH, THE RADIO STOPPED WORKING AND THEN SMOKE CAME OUT OF THE RADIO. THE CONTACT REMOVED THE FUSE TO DISENGAGE THE RADIO AFTER SMELLING THE WIRES BURNING. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CONTACT IS CONCERNED ABOUT THE RISK SINCE SERIOUS DAMAGE MAY HAVE OCCURRED. THE FAILURE MILEAGE WAS 110,275.

DRIVE SEAT BELT LATCH BROKE INTO PIECES. *TR

TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE WITH GOODYEAR AMERICAN EAGLE -H TIRES 205/55/16. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, SHE NOTICED A RUBBING, THUMPING SOUND. SHE STOPPED THE VEHICLE AND NOTICED BLISTERS ON THE SIDE OF THE REAR DRIVER SIDE TIRE. SHE INSTALLED THE SPARE AND WHEN SHE REACHED HER DESTINATION, SHE NOTICED 5 TO 6 ADDITIONAL BLISTERS ON THE TIRE. SHE NOTIFIED THE TIRE STORE WHERE SHE PURCHASED THE TIRES FROM AND RECEIVED NO ASSISTANCE. THE CONTACT PREVIOUSLY SPOKE WITH THE TIRE STORE ABOUT INSTALLING AN H SPEED RATED TIRE INSTEAD OF A V SPEED RATED TIRE AND WAS TOLD THAT THE V RATED TIRE WOULD BE FINE. THEY ALSO REFUSED TO REPLACE THE TIRES. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 131,000.

1. NORMAL USE OF THE VEHICLE. 2. THE LEFT FRONT SEAT INSIDE DOOR HANDLE (DRIVER'S SIDE) BROKE OFF 1/28/09. ONLY WAY OUT IS TO CRAW OVER CENTER CONSOLE AND EXIT PASSENGER SIDE. 3. THE LEFT REAR SEAT INSIDE DOOR HANDLE BROKE OFF 8/22/09. CHILD HAD TO EXIT THE OPPOSITE SIDE OF THE CAR. 4. GOOGLE (NO QUOTES) "PROTEGE BROKE DOOR HANDLE" AND SEE OTHERS WITH THIS DEFECT. *TR

TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE 5. THE CONTACT SMELLED A STRONG ODOR OF GASOLINE COMING FROM HER VEHICLE. SHE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND WAS INFORMED THAT THE RETAINING BRACKET IN THE FUEL TANK WAS CORRODED. THE CORROSION PUNCTURED HOLES IN THE SENDING UNIT AND CAUSED FUEL LEAKAGE. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. SHE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 62,502 UPDATED 08/04/09. *LJ UPDATED 08/06/09.*JB

I HAVE BEEN WORKING ON THIS CAR FOR MAYBE 2 YEARS AND THE LAST FEW MONTHS IT HAS BEEN MISFIRING ON CYLINDER 3. IT SEEMS THAT MANY OTHER PEOPLE HAVE HAD THIS PROBLEM BUT CANT SEEM TO FIGURE IT OUT. I HAVE REPLACED EVERYTHING THAT HAD TO DO WITH ELECTRICAL AND NOW I THINK IT MIGHT BE SOMETHING TO DO WITH THE FUEL INJECTORS. ALSO THE SEAT BELT WOULD STAY LOCKED FOR ABOUT 10 MINUTES OR SO. *TR

I WAS REAR-ENDED, I WAS A PASSENGER, A LOOSE LUG WRENCH CAME ,FROM THE TRUNK, THROUGH THE SEAT AND CRACKED ME IN THE RIBS. *TR

DRIVING CAR IN POURING TROPICAL RAINSTORM AT ABOUT 40MPH IN HEAVY SOUTHBOUND THREE LANE TRAFFIC. WINDSHIELD WIPERS WERE RUNNING ON LOW. TURNED WIPERS TO HIGH, THEY RAN FOR ABOUT ONE MINUTE, THEN STOPPED IN THE MIDDLE OF THE WINDSHIELD. HAD TO IMMEDIATELY PULL INTO CENTER LANE U-TURN TURNAROUND AND SIT THERE WITH FLASHERS ON UNTIL RAIN SUBSIDED (THIS IN ITSELF IS DANGEROUS). WIPERS WOULD NOT RUN AT ALL AFTER THAT. THERE WERE 1 ADULT AND 3 CHILDREN IN THE CAR. RETURNED HOME. CHECKED FUSE AND IT WAS OK. VISUAL INSPECTION OF THE WINDSHIELD MOTOR REVEALED THAT THE GROUND WIRE HAD BROKEN OFF AT THE LOOP WHERE IT HELD IN PLACE BY THE WIPER MOTOR MOUNTING BOLT (WITH WASHERS). I SUSPECT THAT THE SHARP EDGES OF THE STEEL WASHERS HAD CUT THE BRASS GROUND WIRE LOOP OVER TIME. I ALSO SUSPECT THAT THIS LOOP HAS BEEN BROKEN FOR SEVERAL YEARS, AND THAT WHEN THE WIPERS ARE TURNED ON HIGH, THAT THE MOTOR VIBRATES IN THE RUBBER MOUNT BUSHING, AND THE BRASS GROUND LOOP SHANK JITTERS OFF OF THE LOOP (WHERE IT IS NORMALLY JUST LYING UPON DUE TO GRAVITY), THUS CAUSING THE MOTOR'S GOUND CIRCUIT TO OPEN, AND THE WIPERS TO FAIL. THE CAR HAS ABOUT 69,000 MILES ON IT. THE IS A 5 CENT PART THAT HAS PUT OUT FAMILY IN HARMS WAY TWICE NOW. IF THIS IS NOT JUST AN ISOLATED INCIDENT ON MY VEHICLE, I PREDICT THAT THERE WILL BE DEATHS AND INJURIES CAUSED WHEN DRIVERS CANNOT SEE WHERE THEY ARE DRIVING. *TR

I STILL HAVE PLENTY OF TREAD LEFT ON MY TIRES, BUT I ALREADY REPLACED 2 AND FOUND OUT TODAY I HAVE TO REPLACE THE OTHER 2. ONE FRONT TIRE HAD A BULGE IN IT AND I REPLACED BOTH FRONT TIRES. MY BACK TIRE HAVE A HUMP IN THEM. WHICH IS GOING TO CAUSE THEM TO WEAR FASTER . *TR

2002 MAZDA PROTEGE 5 HYDRAULIC ARM ON THE HATCH DOOR BROKE OFF. CONSUMER STATES THAT THE HATCH DOOR INSTANTLY SLAMMED DOWN . SHE OR HER SON COULD HAVE BEEN SERIOUSLY INJURED IF STANDING A LITTLE CLOSER TO THE VEHICLE. *NJ

THE HYDRAULIC ARM BROKE AND SNAPPED OFF AT THE METAL BALL JOINT SUDDENLY SLAMMING THE HATCH DOOR ON MY 2002 MAZDA PROTEGE 5 CLOSED. FORTUNATELY, MY SON AND I HAD JUST STEPPED BACK FROM THE REAR OF THE VEHICLE WHEN THIS HAPPENED. HAD EITHER ONE OF US STILL BEEN RETRIEVING ITEMS FROM THE BACK OF THE CAR, I BELIEVE WE WOULD HAVE BEEN SERIOUSLY INJURED. *TR

REAR HATCH/LIFT GATE PROPS FAIL WHEN LIFT GATE/HATCH IS OPENED RESULTING IN CONCUSSION AS LIFT GATE/HATCH HITS ONE IN HEAD. THIS HAS HAPPENED TO US AS EACH STAY PROP FAILS INDEPENDENTLY. LUCKILY NONE OF OUR CHILDREN WERE UNDER THE HATCH/LIFT GATE. MADZA PART NUMBERS ARE: B25R-62-620C AND B25R-63-620C. *TR

2002 MAZDA PROTEGE5 WAS BEING DRIVEN AT SPEED NO GREATER THAN 40 MPH AND THE AUTOMATIC TRANSMISSION WOULD NOT SHIFT PAST 3RD GEAR. HAD CAR TOWED TO LOCAL DEALERSHIP WHERE I WAS INFORMED THE TRANSMISSION FAILED AND WOULD HAVE TO BE REPLACED. THE CAR ONLY HAS 72,200 MILES ON IT. IN NOVEMBER 2006 THE ENGINE COIL FOR CYLINDERS 2 AND 3 HAD AN INTERNAL FAILURE WHICH FLOODED THE SPARK PLUGS AND MADE THE CAR INOPERABLE AT THAT TIME AS WELL. I AM CURRENTLY WAITING TO SEE IF EXTENDED WARRANTY WILL COVER WHAT I AM SURE WILL BE A REBUILT TRANSMISSION WHICH IF THE SAME KIND AS ALREADY IN THE VEHICLE WILL MOST LIKELY FAIL AGAIN. *TR

ON JANUARY 22, 2008 I BROUGHT A MAZDA PRETEGE5 YEAR 2002 58,000 MILES $ 12,000.00 FROM CITY WORLD 3305 BOSTON ROAD BRONX, NEW YORK 10469 (718) 655-7000. THE SALE MANAGERS TOLD ME THIS CAR IS EXCELLENT FOR ME. ?NICE, GOOD AND EVERYTHING SO I SETTLE FOR THE MAZDA PRETEGE5.? HOWEVER, SINCE I BROUGHT THE CAR I FIND MYSELF GOING TO THE USED AUTOMOBILE DEALER EVERY OTHER DAY BECAUSE THERE A PROBLEM WITH THE CAR. DURING THE WEEK I GOT TO SEXUALLY HARASSED, BY SALES INDIVIDUAL, THEY WERE TOUCHING ME. FIRST, SUN ROOF ALL OF A SUDDEN STOPS WORKING. BROUGHT IT TO TOYOTA SERVICE IN THE BRONX. THEY TOLD ME TWO DAYS LATER THEY DON'T HAVE THE BUDGETARY PARTS. I MISS MY CLASS THAT WEEKEND BECAUSE I DIDN'T HAVE A CAR TO GET TO CLASS. SECONDLY, THE CAR WAS GETTING OVER HEATING ALL OF A SUDDEN. I DON'T KNOW WHY, I DON'T EVEN DRIVE MUCH SCHOOL AND WORK IS 10 MINUTES AWAY FROM EACH OTHER. I BROUGHT THE CAR BECAUSE I HAVE A CLASS AT DOBBS FERRY. THIRDLY, TODAY FEBRUARY 05, 2008 THE CAR COULDN'T START NEXT TO MY JOB IN NEREID AVENUE, SO I CALLED THEM, THEY TOLD ME TO CALL THE TOWING GUY I CALL THEM. THE TOWING GUY TOLD ME MY TIRE IS FLAT. MY POINT IS I ONLY BROUGHT THE CAR FOR TWO WEEKS NOW. I ONLY DRIVE FOR TWO DAYS ONLY IN GENERAL. MOST OF THE TIME THEY HAVE THE CAR IN THEIR POSSESSION. I AM PAYING INSURANCE FOR THE CAR, WHEN I DON'T EVEN DRIVE IT. WHY THAT HAVE TO HAPPEN TO ME. I M A STUDENT TRYING TO GET BY IN SCHOOL. I AM A SINGLE WOMAN ALL ALONE TRYING TO SURVIVE. I DON'T HAVE ANYONE TO CALL TO GENEROUSLY HELP ME. CAN SOMEONE PLEASE HELP ME? NOW THE CAR DEALER PLACE REFUSES TO DO ANYTHING. I TOLD THEM. I CANNOT DRIVE THE CAR ANYMORE. THEY REFUSE TO TALK TO ME. THEY GIVE ME A RUN AROUND. PLEASE, I CAN'T TAKE THIS ANYMORE I WORK AT NIGHT TRYING TO MAKE A DECENT LIVING. I PRESENTLY WORK WITH THE MENTALLY RETARDED CHILDREN, AND I DO NOT HAVE TO COME TO THE CAR DEALER PLACE EVERY OTHER DAY, BECAUSE THEIR SOMETHING WRONG WITH THE CAR, IT JUST NOT FAIR. *TR

(1) BLINKING AIRBAG INDICATOR LIGHT OF MAZDA PROTEGE 5 - 2002 (2) DIAGNOSTIC TEST PERFORMED ($116.) TOLD OF FAULTY PASSENGER SEAT SIDE AIRBAG (3) DEALERSHIP DISCONNECTED SEAT, TOLD ENTIRE SEAT MUST BE REPLACED AT THE COST OF AN EST.$800 *TR

2002 MAZDA PROTEGE I BOUGHT NEW. NOW ABOUT 64,000 MILES. NEVER BEEN WRECKED. IN 09/07 I STARTED TO SMELL GAS. MY MECHANIC SAID IT WAS A DEFECTIVE GAS TANK. SINCE THE DEFECT WAS MOST LIKELY A PROBLEM W/ THE MANUFACTURING OF THE VEHICLE, IT WAS SUGGESTED I GET IN TOUCH WITH THE DEALER & MAZDA TO LET THEM KNOW & DISCUSS POSSIBLE SOLUTIONS. I SPOKE WITH A REP AT THE DEALERSHIP TWICE & HE WAS EXTREMELY DISRESPECTFUL. HE DID NOT OFFER TO HELP IN ANY MANNER & SHOWED NO CONCERN FOR MY SAFETY OR THE SAFETY OF THE CAR. HE REFUSED TO EVEN LOOK AT IT. HE REPEATEDLY TOLD ME IT WAS TOO OLD. I REQUESTED THAT A MAZDA REP LOOK AT THE VEHICLE TO WHICH HE SAID HE WOULD CALL THEM. HE CALLED ME BACK SAYING THAT HE SPOKE WITH MAZDA & THEY TOO SAID THEY WOULD DO NOTHING. I SPOKE WITH MAZDA TWICE ON THE PHONE. AGAIN THEY OFFERED NO HELP NOR ANY CONCERN FOR MY SAFETY OR THE SAFETY OF THE VEHICLE. SHE STATED THAT THERE WERE NO RECALLS, NO LEMON LAW, AND THAT THE VEHICLE WAS SIMPLY TOO OLD TO DO ANYTHING. AGAIN, I REQUESTED THAT A REP PLEASE LOOK AT THE VEHICLE & AGAIN THEY REFUSED SAYTHING THERE WAS NOTHING THEY COULD DO. I AM CURRENTLY SCHEDULED TO GET THE GAS TANK, FUEL PUMP, ETC. REPLACED LATER THIS WEEK AS THE VEHICLE IS UNSAFE TO DRIVE. I HAVE DONE REGULAR MAINTENANCE SINCE I BOUGHT THE VEHICLE (I.E. TUNE UPS, OIL CHANGES, BRAKES, TIRES, ETC.). THROUGH NO FAULT OF MY OWN, I AM NOW RESPONSIBLE FOR REPLACING THE GAS TANK. I AM EXTREMELY UPSET WITH MAZDA & THEIR LACK OF CONCERN, THEIR AWFUL CUSTOMER SERVICE, AND THEIR GENERAL DISREGARD FOR MY SAFETY & THE SAFETY OF THE VEHICLE. IT IS MY BELIEF THAT THE PROBLEM WITH THE GAS TANK IS A MANUFACTURER'S DEFECT & THAT THEY SHOULD HAVE TAKEN SOME RESPONSIBILITY AND/OR OWN UP TO IT AND AT LEAST HAVE A QUALIFIED MAZDA PROFESSIONAL LOOK AT THE CAR TO PROVIDE AN EXPLANATION. I WILL NEVER PURCHASE A MAZDA AGAIN. I WANT TO MAKE OTHERS AWARE OF HOW MAZDA TREATED ME & THAT THERE COULD BE A REAL SAFETY CONCERN WITH THE MANUFACTURING OF THEIR VEHICLES. *TR

TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE 5. THE VEHICLE HAS KUMHO (P195/55R15) TIRES. WHILE AT THE DEALER FOR REGULARLY SCHEDULED MAINTENANCE, THE CONTACT WAS INFORMED THAT SHE NEEDED A NEW TIRE. THE DEALER NOTICED A SPLIT AND WEAR ON THE INSIDE TREAD OF THE TIRE. SHE DOES NOT KNOW IF THE OTHER TIRES HAVE THE SAME FAILURE AS WELL. THE PURCHASE DATE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 19,022. THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 47,290.