Lincoln MKZ 2014 — Reported problems

The contact owned a 2014 Lincoln MKZ. The contact stated that while idle at a stop sign, a nearby aggressive driver had lost control attempting to pass another nearby vehicle; however, lost control and T-boned the front Driver-side door. No warning lights illuminated. In addition, the contact stated that the impact of the crash was approximately 40 MPH; however, the air bags did not deploy, but had deployed for the vehicle that caused the crash. Medical attention was sought for hip and neck pain. A police report was not filed. The vehicle was towed to a local Tow yard via the local Police Department, where it remains for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

Back up camera freezes or goes blacks in the middle of use. In the middle of backing up, it goes out or does not even turn on when put in reverse. When it doesnt come on, it has an error message or just goes black.

The transmission is slipping my car is only has 53,000 miles on it, the radio doesn’t work I had to pay over $1000 to fix the trunk latch and my brakes are fine but not working properly

STEERING GEAR STOPPED WORKING, CAUSED THE CAR TO LOCK UP STEERING WHILE DRIVING SIMALAR AS RECALL 19S26. WE FEEL THIS CAR SHOULD ADDED TO THE CURRENT RECALLS FOR THIS SAME MATTER.

Steering wheel lock up

Rear backup camera works intermittently. Can be backing up and viewing screen goes dark. Original equipment, no damage to automobile. Has been malfunctioning for several months now.

The contact owns a 2014 Lincoln MKZ. The contact stated that the rearview camera displayed a flipped image while reversing. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

Rear view camera failure. When the vehicle is put in reverse, the rear view camera does not come on creating a safety hazard while backing up since you don't always have a line of sight due to other vehicles parked next to you. A warning message eventually pops up that says "Camera is unavailable. Please contact your dealership." The dealership diagnosed the problem on July 2, 2024 shortly after the problem started and advised that the camera needs to be replaced. The cost at that time would have been $1,230 plus tax to replace it and I have already spent $166.60 for the diagnotics. The car is available for inspection. A recall has been issued by Ford for rear view camera failures. My car is not included in the recall but I feel the recall should be extended to include my car and VIN as this is a safety hazard due to equipment failure. I have attached a copy of the invoice and quote from the Ford dealership. I am also attaching photos of the camera failure taken while the vehicle is in reverse.

A light came on for steering loss, stop safely and lock down my car. We are unable to drive it. The issue is the same to the recall number 19526 and possibly number 18508. Which my car is listed. The steering becsme difficult to turn and then eventually the light came on for steering loss and the car has been disabled. I looked up our Vin number [XXX] , and it was not included on this recall. However we believe it should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Lincoln MKZ. The contact stated that after starting the vehicle, the steering wheel was extremely difficult to turn in either direction. The messages "Steering Assist Unavailable" and "Hill Assist" were displayed on the instrument cluster. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 121,000.

-Rear view camera will only work 20% of the time at best. -The outside trunk button does not work at all, but the trunk button on the remote and inside the vehicle work. -The heated and cooling seats seldomly work. - The vehicle has randomly shut down, followed by trouble starting while in park on a few occasions in the last few years. -

I was sitting in idle staying warm in car. When I decided to leave, I noticed I couldn't turn the steering wheel or that it was very difficult to steer. I have not had this issue inspected. The warning lights that was on before was "service advancedtrac", "collision warning not available" "drive control malfunction service required". I called Sons Ford Auburn where they stayed there was no recall for this issue. I also called Lincoln customer service where they told me the recall doesn't fall under my vehicle due to it being a hybrid and that I don't have the bolts associated with the recall.

The contact owns a 2024 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. In addition, the contact stated that there was an abnormal play in the steering wheel. The contact stated that the steering wheel was difficult to maneuver. The vehicle was driven to the residence. The contact stated that while the vehicle was parked, the contact later noticed fluid on the ground underneath the front driver’s side of the vehicle. The contact stated that the leak was close to the brake line. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.

The contact owns a 2014 Lincoln MKZ. The contact stated that while her husband was inspecting the vehicle, he was unable to remove the lug nuts. There were no warning lights illuminated. The vehicle was taken to a tire center, where they cut the lug nuts off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was concerned that in the event of a blowout, the tire would not be able to be replaced. The manufacturer was not contacted. The failure mileage was approximately 100,000.

The contact owns a 2014 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the panoramic sunroof shattered with no impact. The contact mentioned that glass flew inside the vehicle. The contact also had glass in her hair. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.

The problem with this car is that the backup camera stopped working on my car. The line are gone and the image is reversed. The dealing told me it was the camera and it was almost $1,000 to replace it. I did notdo it, but now I am finding many othes with the same broplem. The safety issue is that when I back up and I am not sure if what I am seeing is accurate.

The contact owns a 2014 Lincoln MKZ. The contact stated that while driving at 50 MPH, the steering wheel moves up and down. No warning lights were illuminated at the time of the failure. The vehicle was then taken to an independent where the contact was provided with information regarding NHTSA Campaign Number: 18V167000 (Steering). The owner also contacted an unknown Ford dealer. The dealer stated that the VIN was not included in NHTSA Campaign Number: 18V167000 (Steering). The vehicle was not repaired. The manufacturer has not been notified. The failure mileage was 123,000.

I push my start button and it makes the starting nose and after a few minutes it starts and when I go to move it stalls out and then won't start again or starts and stalls again. But the next day drives fine. And it has been happening now for months even after we fixed the high rich codes it was giving out but now there's no codes appearing.

The contact owns a 2014 Lincoln MKZ. The contact stated while driving 40 MPH, the steering wheel became significantly loosened. There was no warning light illuminated. The contact stated that the failure had been recurring. The contact related the failure to NHTSA Campaign Number: 18V167000 (Steering); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

User interface for HVAC, entertainment system, and everything through the Ford Sync screen is unusable. Had this repaired 11 months prior. Issue returned. Dealer says , “There are several things going on with it. 1 The front inter face control module 2. Display screen and 3. APIM. Parts labor and tax it would run $2,670.00.” There are many instances of reports of these issues with not only the MKZ models, but with many of Ford’s lineup including Ford and Lincoln vehicles. Safety implications are uncontrollable heat (unsafe temperature levels and fatigue inducing), uncontrollable sound levels (distracting and can’t hear environment), loss of hands free, loss of backup camera.

The steering wheel on my 2014 Lincoln MKZ almost came off while driving. An internet search yielded information that there was a 2018 recall on Lincoln and Ford vehicles with the same problem. I took my vehicle to the local Lincoln dealer for repair and asked them to find the recall. They told me that it had not had a recall and refused to fix it based on the recall, but at my expense. The specifics of the recall (Ford reference 18S08) were that it was for 2014-2108 MKZ manufactured in the Hermosillo Assembly Plant in Mexico. Research has shown that my MKZ was manufactured in the Hermosillo Assembly Plant. My complaint is that the recall was for an identical year, make and model in the same manufacturing plant and common sense would tell you that there was a manufacturing defect, but that FORD/Lincoln did not capture all the affected vehicles. This is a serious and dangerous problem. The steering wheel almost came off in my hands 9 years later. Lincoln should be required to identify the vehicles manufactured in that facility during that time period that were not identified for recall and contact those owners for repair at their expense. I contacted Lincoln corporate recall center and while somewhat helpful with information, they were totally uninterested in my suggestions.

There were original rear struts on the vehicle. When we purchased it. We replaced the rear struts about 4 years ago. Drivers rear was clunking and leaking. We are in need to replace again now. Clunking but also bouncing around which scared me terrible on Highway. I just don’t think in 9 years and 85,000 (approx) miles. You should have to have three different sets. I think there is a problem with the drivers struts.

On march 28, 2023 I was riding home From the store and my brakes stop working the next following day I had to get it told to the repair shop to get fix

The contact's friend owned a 2014 Lincoln MKZ Hybrid. The contact stated that while she was driving at approximately 43 MPH, a loud bang was heard coming from near the front passenger area, and then the tires and brakes seized, causing the vehicle to swerve and the contact then crashed into a guard rail. The check engine warning light was illuminated. The contact stated that only the front passenger air bag had deployed. The contact stated that she required medical attention and had sustained a concussion. A police report was available. The vehicle was towed to a tow yard and was totaled. The VIN was included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 125,000.

The contact owns a 2014 Lincoln MKZ. The contact stated while having the front passenger’s side tire changed due to a flat, the lug nuts were difficult to remove. The contact stated that extra effort and energy was needed to remove the lug nuts to replace the tire. The dealer was contacted and stated that the failure was a known issue. The contact was informed that there was no recall on the VIN for the failure. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 78,000.

Backed out of garage and tried to turn the wheel and couldn’t! Very hard to turn!

At different times, while driving at a low speed my steering wheel will not turn. Additionally, all these random drive assistance system lights are reflected on the dashboard. I believe it's the Electric power assist system that has a recall with the 2014 Lincoln MKZ not the Lincoln MKZ Hybrid. For example, Hill Start Assist Not Available, Check Adaptive Headlamps etc. This started December 1, 2022, and has been an on-going issue. I have to restart the car in order to continue to drive.

As I was driving, the power, steering failure light came on. It began to be difficult to steer. Once I pulled over, stop the car and restart it again the steering system was locked. Other warning lights with regards to collision control, etc. came on. Many other people have reported this problem with the steering mechanism on this particular car.

The contact owns a 2014 Lincoln Mkz. The contact stated while reversing out of his parking lot, the vehicle stalled and the contact felt the vehicle lose power and several unknown warning lights illuminated. The contact had to restart the vehicle several times. The vehicle was taken to the dealer where they stated that the PCN had a failure and the PCN was replaced but the failure continued, the vehicle was taken to another dealer and the fuel pump was replaced but the failure reoccurred. The vehicle was taken to the dealer, and they stated the PCN had failed but, the vehicle was not repaired. The manufacturer was contacted, and they stated that there was no recall under his VIN and advised him to contact the NHTSA Hotline and file a complaint. The failure mileage was 89,000.

Unknown. I purchased the car like this from a car dealership. When turning the tires are rubbing against something that makes the car start shaking every time it turns. The seat started going sideways and won’t move anymore The tires make an ugly noise when you press on the brakes

Front left brake line split open and lost brake fluid. This was not caused by any damage from outside items ...there was a failure of the tubing right near the end crimp.

Rear view camera intermittently does not work. Rear view mirrors don’t provide enough field of view to see all behind the car without assistance of the camera. Vehicle shows error message.

The contact owns a 2014 Lincoln MKZ. The contact stated while driving approximately 30 MPH, the brake pedal was depressed but went to the floorboard. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number 22V011000 (Service Brakes, Hydraulics) for which the VIN was included. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.

The electronic steering failed. A steering warning light came on and within 3-5 seconds the electronic steering failed completely. Fortunately I was only traveling at a low speed or would have likely been in an accident. Cost to repair was over $2000 and the car had 100,180 miles on it at the time of the failure.

The contact owns a 2014 Lincoln MKZ. The contact stated that as she attempted to come to a complete stop at the top of a hill, the brakes failed to operate as needed and were depressed to the floorboard. The contact blew through the intersection with the brake fluid low warning message on the instrument panel. The contact also stated that a warning chime sounded during the failure. The contact was able to stop the vehicle and parked on the side of the road. The vehicle was towed to the dealer where they informed her that one of the brake hoses had failed, causing the brake fluid to leak out of the vehicle. The manufacturer was also notified of the failure and informed her that there were no recalls on the vehicle. The contact was provided with a case number. The vehicle had been repaired. The failure mileage was approximately 25,000.

The contact owns a 2014 Lincoln MKZ. The contact stated while driving 45 mph, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact was able to park on the side of the road and within 1-2 minutes he was able to restart the vehicle. The contact stated that the failure was intermittent. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 123,000.

Car has always performed a good cold start. But, after running a while, the following has happened, and is happening more frequently: run the car, park, and then restarting after several minutes, I have put it in gear and the engine sputters and stalls. Then has to turn over several times to restart. This has also happened after running for a while and then stopping at a long red-light, engine sputtered and stalled. Also happens when engine is warmed up and sitting still, just idling. Sputtered and stalls. With always the same result on restart, has to turn over, and over, several times. These incidences are identical to the problems described in Safety Recall Notice 16S31, which includes various other ford's and lincolns(mks, mkt) of years 2013-2015, but leaves out the mkz.

An electrical overload occurs below the passengers seat, burning out the electrical connector, requiring a costly repair and can be a fire hazard. This is the second time this vehicle had this electrical problem and has required repair. The dealer has confirmed this problem, but has no solution, only to replace the same parts. There is not notification this issue is occurring, the only evidence of the problem is the heated/cooled seats stop working.

The steering wheel locked up while I was driving. A message on the screen said power steering assist fault. I could not turn left or right and the brake was very difficult to press

On 7/5/2020, I experienced a sudden brake loss on my vehicle. To stop the vehicle I had push the brake pedal down to the floor board. On 7/6/2020 I had the vehicle towed to David McDavid dealership in Plano, TX to have the brake problem fixed and it was returned to me on 7/10/2020. On 6/14/2021 I had the same brake problem again and I called the same dealer and I just took in this date 6/15/2021. After reviewing the brake recalls involving other Ford/Lincoln models, I believe the 2014 MKZ should be included in the brake recall.