Kia Soul 2015 — Problemas relatados

Sudden engine misfire and stall in major metropolitan area in high traffic. Diagnosis from my mechanic was failed valve and complete loss of compression to 2nd cylinder. Symptomatic of repeat catalytic converter issues leading to engine damage. Catalytic converter has been replaced twice-- once out of pocked and once under extended warranting for SC176/NHTSA 19V-120000 at a kia dealership. Engine light turned on just minutes before failure. I am now beyond the extended 150,000 warranty-- engine failed at 167,000.

RECALL SC176 INCOMPLETE- WHILE DRIVING IN AN UNINCORPERATED AREA IN [XXX] ([XXX] IN [XXX] COUNTY) THE VEHICLE SUDDENLY LOST ENGINE POWER AND DUE TO THE SUDDEN LOSS OF ENGINE POWER THE VEHICLE WAS DIFFICULT TO STOP ON A DANGEROUS CURVE. THE VEHICLE WOULD NOT START BACK UP. THE CRUVE WAS SITUATED IN SUCH A MANOR THAT IT WAS UNSAFE TO TRY TO PUSH IT INTO THE SIDE AS IT WAS A STEEP DITCH LEAVING THE VHICLE COMPLETELY DISABLED IN THE COMPLETE DARK. EVEN WITH THE FLASHERS ON OTHER MOTORISTS INCLUDING A SEMI TRACTOR TRAILER NEARLY CRASHED INTO THE DISABLED VEHICLE MULTIPLE TIMES. WHILE ESCAPING THE DANGEROUS SITUATION ON FOOT I NOTICED THE MUFFLER WAS EMMITING SMOKE AND A STRONG ODOR. I WAS ABLE TO RETAIN THE SERVICES OF A LOCAL TOWING COMPANY TO PROVIDE IMMEDIATE EMERGENCY RESPONSE WHERE THEY HAD TO USE MULTIPLE UNITS WITH CONES AND AMBER LIGHTS AND FLAGMEN WITH STROBES TO SET UP A SAFTEY ZONE TO PROTECT ONCOMMING MOTORISTS WHILE THEY CLEARED THE IMMEDIATE SAFTEY HAZARD. THAT WEEK I HAD A LOCAL MECHANIC SHOP CHECK ON THE NO START CONDITION. THEY REMOVED, CHARGED, AND BENCH TESTED THE BATTERY FINDING IT TO PERFORM AT AN ACCEPTABLE AMPERAGE. UPON INSPECTING THE NO START CONDITION FOUND THE MOTOR TO BE LOCKRD. THEY NOTED AN INCOMPLETE SAFTEY RECALL UPON CHECKING THE VIN AND ADVISED THE VEHICLE NEEDS TO GO TO AN AUTHORIZED DEALER FOR RECALL SERVICE. AT THAT POINT THE VEHICLE WAS PUSHED INTO AN OUTDOOR STORAGE LOT AND THE KEY RETURNED PENDING TRANSPORT. I TALKED TO A LADY AT THE KIA DEALER IN [XXX] WHERE IT WAS MENTIONED THEY ONLY HAD 2 TECHNICIANS AND IT WOULD BE A WHILE TO GET IT LOOKED AT, SO I CALLED THE NEXT CLOSEST DEALER WHICH IS [XXX]. ON THE PHONE THEY TOLD ME TO BRING THE CAR FOR RECALL INSPECTION. INSTEAD OF PROCESSING THE RECALL THEY TEXT ME MENTIONING DIAG FEES AND COSTS AND TRIED TO GET ME TO TRADE IT IN INSTEAD. I FEEL DUPED HAVING IT TOWED THERE FOR RECALL BASED ON THERE WORDS JUST FOR THEM TO TRY TO GET ME TO TRADE IT IN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

An authorized Kia dealership (Car Town Kia in Lexington Ky) refused to complete federal safety recall SC334 after a technician snapped a bleeder screw, instead demanding a $3,022.83 payment for an unauthorized full brake overhaul. Citing rust buildup to deny the mandated safety repair violates federal regulations, prompting a request for an immediate NHTSA investigation.

My husband purchased our 2015 Kia Soul 1.6L GDI in 04/18. It was recalled under the NHTSA 19V120 & Kia SC176 in 04/19. The recommended fix? Update ECU Logic. Completed: 04/24/19. Check engine light came in 07/19. My appointment in 08/19, at #1 Cochran Kia showed a P0455 large leak code. Per invoice, manual leak test found no leak, but found gas cap not installed correctly after adding fuel, codes were cleared, & road test performed; "mileage in": 65582, "mileage out": 65583. Was that a road test? In 01/20, the Soul at the dealer for check engine light; P050A code was found & there was no resolution. They sent me home with the check engine light on. Auto Zone recommended catalytic cleaners. I used these because the illuminated check engine light created stress & still does. Auto Zone found another P0420 code for replace catalytic converter on 08/21. More cleaners. 01/22 Auto Zone found replace ignition coils & spark plugs. 04/22 extended warranty expire At dealer on 01/23, for a check engine light. A catalytic converter replace was recommended for $2,199.95. I could not afford that. More cat cleaner. Auto Zone found P0420 code on 06/23. Cat cleaner did not work. I found a cat for $379.80 & asked an auto tech to install. Codes cleared only for a little while. I kept using catalytic cleaner. Soul's mileage was greater than max of 150,000 during '23 settlement. On 09/28/26, the car slowed down when accelerating up hill & check engine light began blinking. Stressed, 3 friends & I were picked up by another friend. At home, P0300 led to spark plugs & ignition coils being replaced & a possible exhaust leak. An appointment is scheduled on 10/14/26 but the dealer plans to charge a diag. fee for $190. Kia released SC176Y an extension to SC176, directing dealerships to replace catalytic converters & parts of the engine if a car is exhibiting the P0420 & P0300 codes after the 2019 ECU logic update. Can my VIN have these replaced? The original cat converter is available.

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The vehicle was taken to the dealer, and the engine was inspected and it was determined that there was no failure with the vehicle. The contact was charged for the diagnostic test. While driving at an undisclosed speed, the vehicle went into LIMP Mode and failed to accelerate above 20 MPH. The check engine warning light was illuminated. The vehicle was taken back to the dealer a second time, but no failure was found. The vehicle was then taken to Pep Boys, who diagnosed that the engine was leaking oil onto the exhaust system and catalytic converter. The vehicle was taken back to the dealer a third time, where it was determined that the catalytic converter was clogged and the diagnostic trouble codes were cleared. The dealer informed the contact that the recall repair would not be performed until the rod bearings had failed. The vehicle later caught on fire near the catalytic converter and the contact extinguished the fire. The manufacturer was notified of the failure by phone and a case was filed. The failure mileage was approximately 145,000.

Seatbelt on front passenger side locked up and continued to tighten until passenger had to release. Then seatbelt never returned to function. It locked up completely.

The contact owned a 2015 Kia Soul. The contact stated that while driving approximately 40 MPH, there was smoke coming from the exhaust, with an abnormally loud popping sound coming from the vehicle. The vehicle was pulled over to the side of the road, and the contact exited the vehicle and became aware that there was a line of fire on the main road leading to the bottom of the vehicle. The contact stated that a week prior to the failure, there was an abnormal burning odor coming from inside the vehicle. The contact called the Emergency Services, and the Fire Department arrived and extinguished the fire. A fire report was filed. The vehicle was towed to a tow yard and was deemed a total loss. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

Dealer refusing to honor open recall remedy for SC200 / NHTSA 20V750000 on 2015 Kia Soul VIN [XXX], approx 100k miles. Recall shows "no unrepaired recall found" on NHTSA VIN lookup, but KSDS update and engine bearing test were never performed. Kia of Cheyenne states: 1) must pay for recall because update not done, 2) must pay for unrelated repairs first, 3) must provide all oil receipts, 4) will not perform free remedy. Second dealer Fort Collins Kia service phone rings no voicemail. Request NHTSA reopen recall and enforce free remedy per 49 USC 30120. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Please see attached documents. I have also put them in the US mail. One to KIA: Kia Customer Care Center, Kia Motors America, Inc., P.O. Box 52410, Irvine, CA, 92619-2410 and one to the National Highway Traffic Safety Administration: 1200 New Jersey Avenue, S.E., Washing, DC 20590.

The contact owns a 2015 Kia Soul. The contact stated that upon taking the vehicle to the dealer to be repaired under NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); the dealer informed the contact that the vehicle had passed the inspection and no repairs were needed. The contact stated that while driving at various speeds on a slightly inclined road, the vehicle failed to accelerate as intended upon depressing the accelerator pedal. The vehicle was taken to the dealer, where it was diagnosed with an oxygen sensor, catalytic converter, and other unknown engine failures. The vehicle was repaired out-of-pocket. The manufacturer was notified of the failure. The failure mileage was approximately 147,000.

The contact owned a 2015 Kia Soul. The contact stated that while driving 55 MPH, bystanders notified the contact that the vehicle was on fire. The contact pulled over, exited the vehicle, opened the hood, and there were flames coming from the engine. No warning light was illuminated. The contact's boyfriend called 911. No injuries were sustained. No medical attention was required. A Police report was not filed. The Fire Department extinguished the fire. The vehicle was destroyed. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 99,000.

White paint chipping

Engine went into limp mode on highway on June 30th 2026 and is available now for inspection. Partner and daughter were almost hit by a semi. VIN was registered on Kia website..Kia and dealership inspected and took responsibility for engine recall and deemed it safe on October 6th 2025. Check engine light came on.

My engine light came on about 6 months ago because I was smelling a gas. I had it run on a code computer and it just showed a gasket needed changed. I didn't think that that was serious enough to address urgently because was unsure how much the cost would be. But was going over a big mountain about a week ago and car was on cruise control at 55 Mpr and all of a sudden it just started dropping down totally stopping on me in very active traffic had my grandchild in the car also, got off the road barely in ongoing traffic and called for roadside assistance, but my son showed up and got it to start I barely got it back to his house in Rogersville tn. Where I was staying for a visit , I Ran a code computer on it again and it said it was the Cadillac converter, I looked it up and there is a recall on this situation. Why your sight is saying it's 0 idk why. This is my report and I think u need to change that problem there . I am currently still at my sons house staying cause I can't get my car home cause it won't climb clinch mountain or any sharp hills. Thank you

The vehicle burns an unreasonable amount of oil. This clogs tue catalytic converter creating risks of breakdown or fire. There are many documented cases of this on the vehicle models and yet Kia has not resolved. Instead we pay for the issue. Car ownership has been consistent on maintenance and yet this issue remains.

the car burns oil. I am having to put in 1 to 3 quarts a month.

The contact owns a 2015 Kia Soul. The contact stated that while driving 40 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with knock sensor failure, valve cover gasket failure, and an inoperable oil pan. The contact was informed that the knock sensor, valve cover gasket and oil pan needed to be replaced. The vehicle was repaired. The vehicle was released to the contact. The contact stated that within two minutes after leaving the dealer, the failure reoccurred. The check engine warning light illuminated and the engine sputtered. The vehicle was taken back to the dealer where it was diagnosed with a clogged catalytic convertor. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 118,981.

The vehicle is a 2015 Kia Soul with the 1.6L GDI engine. The check engine light came on solid, and a dealer later confirmed diagnostic trouble code P0420, indicating the catalyst system efficiency is below threshold on bank 1. The catalytic converter and engine are still on the vehicle and available for inspection upon request. This condition matches the defect described in Kia’s SC176 safety recall for 2012–2016 Soul vehicles with the 1.6L GDI engine, in which overheating of the catalytic converter can lead to internal engine damage and even a fire. My concern is that a failing catalytic converter or related engine damage could lead to sudden loss of power, engine failure, or fire while driving, which puts my safety and the safety of others at risk. The problem has been confirmed by an authorized Kia dealer, which documented the solid check engine light and DTC P0420 on a written repair estimate. In that document, the dealer referenced recall SC176Y as the possible applicable recall and noted that it would need to contact Kia for coverage because the vehicle has a branded rebuilt title. To my knowledge, the manufacturer has not yet performed any SC176‑style ECU logic update, compression test, or catalytic converter/engine inspection on this vehicle, and the manufacturer has declined to escalate or review recall coverage for this defect. The check engine light and P0420 code remain the primary warning indicators, and they first appeared shortly before the dealer visit on the repair estimate date.

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated that while her husband was driving at 20 MPH, the Check Engine warning light illuminated, and the vehicle stalled. The vehicle could not be restarted. The vehicle was pushed to the residence, then towed to a dealer, who stated that the failure was related to the active recall, although the diagnosis was unclear. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 134,700.

The vehicle exhibited a severe mechanical engine knock, significant magnetic iron debris in the engine oil, and subsequently triggered diagnostic trouble code P1326 (Bearing Wear Limit Exceeded). This indicates imminent connecting rod bearing failure, which is a known defect subject to lifetime warranty extensions and safety recalls under the Hyundai/Kia Engine Litigation. This defect poses a severe safety risk, as it can cause sudden engine seizure, catastrophic loss of motive power at highway speeds, or an engine fire, creating an immediate crash hazard. The vehicle was presented to an authorized Kia dealership service center for diagnosis. The dealership completed a static "Bearing Clearance Test" (BCT) which resulted in a procedural pass. However, the authorized service advisor explicitly stated on a recorded voicemail that the engine "is having issues" and that the dealership "can't put on the ticket that everything is completely safe". Voicemail recording can be provided. Despite acknowledging on the record that the vehicle is unsafe to operate, the dealership and manufacturer refused to authorize the necessary engine replacement repair, citing the static test result. Furthermore, dealership staff instructed the consumer (myself) to continue operating the admittedly unsafe vehicle in traffic until a catastrophic failure occurs on the road to force a diagnostic test failure. The manufacturer's reliance on a test protocol that fails to identify physically disintegrating components, combined with instructing consumers to drive vehicles admitted to be unsafe, constitutes an extreme and ongoing safety hazard.

On the highway, not reaching speed at expected RPM, try increasing power and RPM stops climbing at 3500, and speed decreases suddenly, car starts bucking, check engine light flashing. I pull over, stop, and keep going after several minutes idling with no apparent issue continuing. I take the car to get a computer check of the engine light code, P0420 for catalytic converter efficiency. Take car to dealer, they diagnose the converter as being both melted and clogged, quote me $4200 to replace with OEM part. Go to get second opinion at another service center, they confirm converter diagnosis and additionally diagnose cause as relating to outdated ECU software causing converter overheating, something which was an active recall for Kia Soul vehicles from MY 2012-2016, but only the 1.6L models. My vehicle is a 2.0L model with the exact same issue causing the exact same result, but with no recall, the converter is shot and there is no accountability for replacing the damaged part and updating the faulty software, as well as for missing this faulty software in the first diagnostic.

The contact stated that when taking the vehicle to complete recall repairs for NHTSA Campaign Number 20V750 (Engine) The contact was informed that due to the milage on the vehicle that the repaired did not have to be completed. The contact stated they have experienced knocking and oil leakage that is related to the mentioned recall. The manufacturer was not notified of the issue. The approximate ,mileage 177,000.

The contact owned a 2015 Kia Soul. The contact stated that while driving, the vehicle began to make a knocking noise which became progressively louder and backfired. There was white smoke coming from the exhaust as the contact moved to the side of the road and exited the vehicle safely. The vehicle then developed a small fire underneath the hood in the engine compartment, which quickly became engulfed in flames. The contact was approximately 30 to 40 feet away when this occurred. The smoke was described as having an electrical odor. The fire spread into the interior of the vehicle, resulting in damage to the dashboard, front seats and windows. No additional property damage was reported. Emergency services were contacted and the fire department extinguished the fire. The insurance company determined the vehicle to be a total loss. No injuries were sustained. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA Campaign Number 20V750000 (Engine). The approximate failure mileage was 74,000.

My check engine light continues periodically turn on and off; diagnostics done by independent service centers shows the code indicating there's something wrong with my catalytic converter. I discovered the make and model of my vehicle has a recall for this issue, but upon contacting Kia directly and speaking with services members & customer care I was told that my vehicle does not fall under the recall even though it is showing the same signs as the vehicles that have. It has not been inspected by anyone other than the hired mechanic and I'm not entirely sure when the problem first began, but has been an ongoing issue for the last few months.

White paint is peeling off roof and back hatch. Had been washing car at automatic car wash and noticed edges were all chipping. Stopped wash in car as afraid it would get worse. Just hand washed the roof and now the whole roof is peeling chipping. This has been occurring for over a year. When I bought the car there was a spot on the hood without paint. They repaired it. Didn’t realize the whole car would get like that.

The contact owns a 2015 Kia Soul. The contact stated that the vehicle was repaired under NHTSA Campaign: 19V120000 (Engine, Engine and Engine Cooling); however, the repair failed to prevent the failure. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power while the accelerator pedal was depressed. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire in cylinders #1 through #4; the ignition coils were replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the local dealer, and the dealer determined that the failure was caused by a lack of vehicle maintenance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,912.

The contact owns a 2015 Kia Soul. The contact stated that upon purchasing the vehicle and driving to the residence, the check engine warning light illuminated. The contact used a code reader and retrieved DTC: P0420 (Catalytic Converter). The contact called the dealer and was informed that the vehicle was included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); and four other recalls. The vehicle remained with the dealer for approximately 4 days before the contact was informed that the VIN was not under recall. The contact was provided with an estimate for the repairs. The manufacturer was notified of the failure but offered no assistance; however, the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 145,000.

Anti theft ignition protector and another recall that makes the car have engine compartment fires. My car is at risk of being stolen as well as catching fire. Yes the problem has been confirmed from by Kia dealer. Yes the check engine light keeps coming on. It first appeared 02/10/2026. I purchased the car from b&g auto sales located at 3922 W Indian School Rd, Phoenix, AZ 85019 and they installed an aftermarket ignition cylinder so the recalls that needed to be done couldn’t be done.

The contact owned a 2015 Kia Soul. While driving at 55 MPH, the contact heard a loud "pop" sound followed immediately by visible flames originating from under the hood. No warning lights or indicators were illuminated before the fire. The vehicle was occupied by 2 occupants; the occupants were able to safely exit. The contact noticed black smoke coming from underneath the hood. The fire started in the engine bay and spread to the rest of the vehicle. The fire was extinguished by the fire dept, police report was filed. The vehicle was deemed destroyed. No injuries were reported. The vehicle was towed to a tow yard. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 215,035.

The contact owns a 2015 Kia Soul. While driving at an undisclosed speed, the check engine warning light illuminated, indicating a failure with the catalytic converter. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic associated the failure with NHTSA ID Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was then taken to the dealer for the recall repair. Approximately 20,000 miles later, the failure reoccurred, and the vehicle was returned to the independent mechanic. The mechanic stated that the failure had reoccurred and informed the contact that the parts were possibly not repaired or replaced during the recall repair. The failure reoccurred three times. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 200,900.

The contact owns a 2015 Kia Soul. The contact stated that while driving approximately 70 MPH, the vehicle started losing motive power. The check engine warning light was illuminated, and the vehicle stalled. The vehicle was restarted, but was sputtering and making abnormal sounds. The contact stated that the floorboard became very hot. The vehicle was towed to a local dealer to be diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); prior to the most recent failure with the catalytic converter. The contact stated that the catalytic converter was replaced three times. The manufacturer was informed of the failure. The failure mileage was approximately 101,000.

My 2015 Kia Soul (VIN: [XXX] ) experienced sudden catastrophic engine failure: loud pop, knocking, and immediate loss of power. The engine has a hole in piston #2 and a hole in valve #3. This is a known safety defect included in the Hyundai/Kia Theta II engine settlement. My vehicle has KSDS update installed, but Kia and the dealership are denying warranty repair unless a specific code (P1326) or rod-bearing damage is found. The engine failure occurred without warning and placed me in danger. Kia's refusal to cover a known safety defect leaves an unsafe vehicle unrepaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Kia Soul. The contact stated that while driving at 20 MPH, the brakes became inoperable. There were no warning lights illuminated. The contact stated that the vehicle was towed to the local dealer for Service Campaign SC334 - Brake Line Corrosion. The vehicle was repaired after 35 days, but the failure recurred. While driving approximately 40-45 MPH, the brakes became inoperable. The driver began pumping the brake pedal, but the brakes failed to respond. There was an exclamation symbol displayed on the instrument cluster, and the battery light was illuminated. The vehicle was driven through the parking lot. The vehicle was then towed to the residence. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 126,000.

Owned vehicle for 1 year. On [XXX} the vehicle kept Stalling and wouldn't accelerate. Drove to service station. Had 4 coils and spark plugs replaced. Car was still not right- compression test confirmed engine failure. Had car towed to KIA dealer Matt Blatt rt 37 Toms River, NJ. Their diagnostic shows 3rd cylinder failure top engine. Class action lawsuit on engine failure coverage is for bottom engine failure. Regardless the entire engine needs replacement. There's thousands of these cars with both top engine and bottom engine failure- yet they will not assist in replacement. It seems ridiculous to know the engines are bad and only cover the 1 area- when the entire engine needs to be replaced Regardless of engine failure location. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car was returned to me in a dangerous condition following a recall repair. I have a receipt that says that my break system was operating as it should be after recall work was completed but as I was driving it home from picking it up from dealership my break system comply went out for the second time while driving it. The dealership refuses to pay to have my car towed back to the service center to be checked out. My car is not drivable and the dealership had my car for 35 days when recall work was being done. I haven't been able to drive my car for months. I'm not getting any cooperation from kia corp either.

Despite receiving official recall notices and taking my vehicle to two separate Kia-authorized dealerships, I have not been provided with the necessary repairs, putting both my safety and livelihood at serious risk. At both dealerships, I was told that the issues, including a clogged catalytic converter and a failing exhaust manifold, fell within the scope of the recall. However, instead of performing the recall work, they simply cleared the codes and returned the vehicle to me. As a result, I was forced to pay out of pocket for repairs that should have been fully covered under the existing recall. Most recently, my vehicle was diagnosed with a failing long block, which is also clearly part of Kia’s recall campaign. Yet again, I was denied the proper repair. The vehicle is currently undriveable.

The engine warning light illuminated and the vehicle began to hesitate and lose power while driving, making the vehicle unsafe to operate. The problem involves the engine and powertrain. A Kia dealer inspected the vehicle and found a timing-related engine fault code (P0014). The dealer stated the condition is consistent with the Kia engine bearing failure recall and referenced recall SC200PS, but said this VIN was not included. The vehicle has reduced power and cannot be safely driven. This creates a safety risk because the engine can lose power without warning while the vehicle is in motion. Warning lights were present before and during the failure. The vehicle has not been repaired and is available for inspection.

My brakes went out completely while driving my 2015 kia soul with my daughter in the car. It was traumatic and stressful for us both. I had just received a recall notice for break lines/ undercarriage spray. I called Fairfield Kia and I had my car towed to the dealership. They inspected my car and said they would replace the rear brake lines under the recall. A couple weeks went by and I was told they couldn't find the parts to fix it and they are going to cover the front break lines as well under the recall. I didn't receive a loaner car and transportation was a daily struggle. Altogether my car was at the dealership for around 35 days. I received an invoice through email and didn't get a call or any notification that my car was ready for pickup. I called the dealership 2 days later and the person said it was ready. I get to my car and it was dead and I had to jump my car in the parking lot. The cover for the under carriage was not on my car where is goes it was in my back seat and it was dirty. My gas light was on and I had a quarter of a tank when I paid to tow it to the dealership. My receipt said my car was fixed and in working order and they completed a check point inspection and besides the battery they said it was all good. I drove my car to my house and by the time I got to my house I noticed my breaks were going all the way to the floor. My car still has no breaks just as it did when I had it towed to the dealership. It feels like no work has been done. I've already been without my car for over a month to fix this problem under a recall. The dealership was rude and not professional and I notified Kia America through email but because the Christmas holiday I haven't heard back yet. I'm scared to drive it now and it has created a fear I can't shake. Im not sure what to do next but I'm going to call Kia corporate in the morning.

Code P1326 Popped up - my mechanic replaced the P1326 Knock Sensor for the Kia. Code P1326 Popped up 2nd time - replaced sensor again. Code P1326 popped up and now there is some knocking. Check engine light flashing - then went off for a while after part was replaced, and then back on again, and off again and back on. There are many Kias listed for RECALL with this code, same year and model. Yet mine is not under RECALL. It says to reach out and ask for an ECU update and that Kia should cover an extended warranty for this KNOWN issue.

My Kia’s engine light came on. It was my catalyst converter verified by my mechanic and 2 other people. My my car lost power. I took to my mechanic. Well he told me it was a recall issue and I’d have to take it to Kia. In December 1 it was towed into Kia , central ave, Albany, NY. Yesterday I was told my car was finally finished after trying to reach the service center for days. When I talked to the service man and asked what was done on the car, he said everything but the converter. Told me recalls were done. Not if the converter wasn’t done. He said there was no light on. If it’s a recall why does a light need to be on? I need my car but I’m afraid to drive what I feel has not been fixed. I’m heading this AM to pick it up and worried. I’ve been getting nothing but a run around. I won’t know anything they did do. I know something about brakes, and steering. I know the converter wasn’t done no even done even though the car lost power, and I called the recall center, had it towed up to Kia, they kept it since December 2nd but what I sent in for was not fixed. Please help me.

On the way back from Missouri to Oklahoma, while on the turnpike the engine made a clanking sound and lost acceleration power. The car shook some, luckily the car was able to steer of to the right side of the shoulder just before a bridge. Car came to a stop and would not start. It was snowing and a child was in the car. The closest person for help was 3 1/2 hours away. The hazard lights did work but the car was not started back up after the loud clunk and shaking. Was not sure what happened at that moment. Did not want any further damage to occur. Attempted to have the car towed closer to home was made. A decision was made to take it to the closes kia dealership. As we was trying to figure out what might have happened with the engine. We found there where multiple recall on the car. I was unaware of the recalls. 2 of the recalls are on the engine for piston rod damage. A family member whom is a mechanic believed that was what happened. I called Kia they confirmed the recalls were made. They said there was a fix. I never received the recall notices. They also asked me if I knew someone by the name [XXX] something. If the mail was in this person name but sent to my address. I would not have opened it or paid any attention other then sending it back with the mail man. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As I was driving home on the highway, my car began making a noise I never heard before. I looked out of my rear view and began to see smoke coming from my car. As I was trying to get off the highway, my car began to lose control. I couldn’t get completely off the highway so I pulled into a small corner. I realized my hood was on fire when I stopped. I grabbed my purse and keys and ran down the highway as fast as I could. By this time my car was engulfed in flames. A woman saw me in distress and helped me and allowed me to get in her car for safety as she called 911. That’s when the car blew up and we drove off the highway to safety.

The contact owns a 2015 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, with smoke coming from the engine compartment. The check engine warning light was illuminated. The contact pulled into a parking lot, where the engine overheated, and there was oil leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be replaced. The engine was replaced. The contact stated that later, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the mechanic, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 123,000.