Jeep Renegade 2021 — Problemas reportados

The contact owns a 2021 Jeep Renegade. The contact stated that while driving at various speeds or while shifted into reverse, the center display failed to display an image. The vehicle was taken to a local dealer where it was diagnosed and determined that the U-Connect system needed to be replaced. The vehicle was also taken to another local dealer, Southfork Chrysler Dodge Jeep Ram (17725 South Fwy Manvel, TX 77578) for a second opinion. The failure mileage was approximately 10,000.

The A/C compressor has stopped working in this vehicle (2021 Jeep Renegade) with 74,000 miles on it. There was no warning. The heat index in [XXX] has been over 100 consistently for the last few months and it is dangerous to be without air conditioning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to respectfully request goodwill assistance regarding a significant sunroof failure on my 2021 Jeep Renegade 80th Anniversary Edition (VIN: [XXX]). I purchased this vehicle as a Certified Pre-Owned Jeep from Ferman Chrysler Dodge Jeep Ram of Wesley Chapel on XXX. At the time of purchase, the vehicle had only 6,084 miles. It currently has approximately 17,000 miles, meaning it has been driven only about 11,000 miles since I purchased it. Because I live in Orlando, more than 100 miles from the selling dealership, I relied heavily on the information they provided before making the trip. My salesperson, Jason Speed, supplied numerous photographs and even recorded a video demonstrating that the sunroof was operating properly before my purchase. Based on that information, I rented a vehicle and traveled to the dealership to complete the purchase. The Renegade is not my primary daily driver. I also own a 2015 Kia Forte, which I use for most of my commuting. I primarily purchased the Jeep because it is much easier for my grandmother to enter and exit, and I frequently use it to transport her. As a result, the vehicle has accumulated relatively low mileage and has been carefully maintained. Recently, the panoramic sunroof unexpectedly became stuck in the open position and would not close. Before bringing the vehicle to a Jeep dealership, I sought assistance from an independent automotive glass specialist, Advanced Auto Glass/Seek & Seal in Winter Park, Florida. After inspecting the vehicle, they advised that they were unable to repair or even close the sunroof and recommended that I have it diagnosed by a Jeep dealership. The vehicle is currently being diagnosed at Central Florida Chrysler Dodge Jeep Ram. I have already been informed that I will be responsible for at least a $150 diagnostic fee and that my warranty does not cover the sunroof repair. I am awaiting the dealership's complete diagnosis and repair estimate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to respectfully request goodwill assistance regarding a significant sunroof failure on my 2021 Jeep Renegade 80th Anniversary Edition (VIN: [XXX]). I purchased this vehicle as a Certified Pre-Owned Jeep from Ferman Chrysler Dodge Jeep Ram of Wesley Chapel on June 1, 2024. At the time of purchase, the vehicle had only 6,084 miles. It currently has approximately 17,000 miles, meaning it has been driven only about 11,000 miles since I purchased it. Because I live in Orlando, more than 100 miles from the selling dealership, I relied heavily on the information they provided before making the trip. My salesperson, Jason Speed, supplied numerous photographs and even recorded a video demonstrating that the sunroof was operating properly before my purchase. Based on that information, I rented a vehicle and traveled to the dealership to complete the purchase. The Renegade is not my primary daily driver. I also own a 2015 Kia Forte, which I use for most of my commuting. I primarily purchased the Jeep because it is much easier for my grandmother to enter and exit, and I frequently use it to transport her. As a result, the vehicle has accumulated relatively low mileage and has been carefully maintained. Recently, the panoramic sunroof unexpectedly became stuck in the open position and would not close. Before bringing the vehicle to a Jeep dealership, I sought assistance from an independent automotive glass specialist, Advanced Auto Glass/Seek & Seal in Winter Park, Florida. After inspecting the vehicle, they advised that they were unable to repair or even close the sunroof and recommended that I have it diagnosed by a Jeep dealership. The vehicle is currently being diagnosed at Central Florida Chrysler Dodge Jeep Ram. I have already been informed that I will be responsible for at least a $150 diagnostic fee and that my warranty does not cover the sunroof repair. I am awaiting the dealership's complete diagnosis and repair estimate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving down the road and the car turns off. Everything turns off, no lights, no nothing and it won't crank again. And then I had to call a wrecker truck and the oil was on top of the motor and back of the tailpipe. I couldn't even get it out of the road. I am so thankful my granddaughter was not in there And I'm glad I wasn't on the interstate cuz if I was that would have been bad

The component that failed, or I think is failing is the forward collision warning thing on my car. If the component actually went off, I could have cause a multiple car crash depended on who was behind me while I was driving. It has been reproduced by multiple drivers based on my research. The vehicle component has been inspected by police, lemon law firms and manufacturers and confirmed that it is an issue. No warning lamps or messages appeared, it came up multiple times randomly while I was driving, and has almost triggered every time. When I first opened the car it was fine, but I'd say about a year ago it showed up.

The infotainment/radio system in this 2021 Jeep Renegade has been malfunctioning for nearly two years. The dealership repeatedly states that no replacement parts are available and no repair can currently be performed. The system intermittently fails, freezes, reboots, or goes blank. When this occurs, the rear backup camera becomes unavailable or nonfunctional, creating a significant safety concern while reversing. The failure also makes it impossible to use the vehicle’s navigation system and disrupts the vehicle’s communication features, including hands-free cellular/Bluetooth functions. This ongoing unresolved recall affects safe operation of the vehicle, driver visibility while backing up, and the usability and value of the vehicle. Despite repeated attempts to obtain repair service, the manufacturer/dealership has not provided a remedy due to lack of available parts for over two years.

The car will all of a sudden have light started flashing and then it will stop going.

The infotainment system in my 2021 Jeep Renegade has failed and was diagnosed by an authorized Jeep dealership as an infotainment (info center) failure. The display frequently blacks out, shows lines, and becomes distorted, preventing access to essential vehicle controls including navigation, climate control, and radio functions. More critically, the backup camera randomly activates while the vehicle is in drive, causing the screen to unexpectedly switch from the normal driving display to the rear‑view camera. This occurs while driving forward and creates driver distraction and confusion. To correct the issue, I must pull over, turn the vehicle off completely, and restart it. Additionally, when the backup camera does appear, the distance guidance is unreliable and does not consistently display accurate spacing, increasing the risk of collision. This defect interferes with driver visibility, situational awareness, and safe operation of the vehicle. The malfunction occurs unpredictably and represents a serious safety concern. The manufacturer has been unable to repair the issue due to unavailable parts, and multiple vehicles are reportedly affected.

Radio screen completely back. Including no rear backup camera.

The fuel line was rubbing against another pipe between the engine and firewall, causing it to leak, spraying gas all over the engine including the exhaust. In my opinion if this hadn’t happened in traffic where you could smell it but on the interstate I hate to think what may have happened. I’ve looked on the jeep renegade forums and there seems to be other people who have experienced the same problem. The fuel line was replaced at 47000 and I’m wondering if I should expect the same thing to happen at around 94000 miles.

Head unit for the radio has gone blank. Soft and battery reset did not restore function. Unable to use back up camera.

I am submitting a safety complaint regarding my 2021 Jeep Renegade. In cold weather, the driver’s door will not latch shut and can open by itself while driving. The door may appear closed but fails to remain secured, creating a significant safety risk. An authorized Jeep dealership inspected the vehicle and confirmed moisture intrusion affecting the latch and release cable. They recommended replacement with updated components. This failure aligns with Stellantis Technical Service Bulletin (TSB) 75567, which addresses latch issues. I have opened a case with Stellantis (case #95335285) and have repeatedly sought resolution. However, I have been unable to obtain help or speak with a case manager, leaving the issue unresolved. No repair has been performed yet. Since a door that does not remain closed is a serious safety risk, I am requesting NHTSA’s assistance in reviewing this safety concern. Thank you for your attention.

The automatic engine stop/start feature failed and engine would not stop running. Had to remove fuse to the electric fuel pump, after about 1 minute engine shutdown. My concern is what if while driving and system fails and engine does shut down , that is a dangerous situation. I know I am reporting that engine would not shut down but if a failure occurs and engine shuts down. System should be anylized. For possible failures.

Uconnect screen shows shows ghost images, intermittent white and black vertical lines and fades to black after starting the vehicle.

I drive the 2021 Jeep Renegade SUV and out of the blue my touchscreen just went out. The radio still works but the screen stopped working for no reason. This is huge outage endangers the public when backing up because I can't see anything on the screen when reversing. That's where the backup camera shows people or objects that might be behind my vehicle. I can't control features like the AC, Heat, GPS and other features associated with the touchscreen. This is dangerous outage that should be recalled and fixed by the manufacturer.

Fuel line bundle - dealership said its corroded it’s only a 2021 with no prior damage.

I drive a 2021 Jeep Renegade. The android screen that controls all the app AND the backup camera keeps going out. I see replacements on Amazon for around 150-200$ but of course I do not know how to install such things. All the dealers I contact want up to $2,000.00!!! to repair it AND want a $250.00 up front diagnostic fee. Simply robbery if you ask me. This feature on this vehicle is very important to the safety of the car. I have been on Jeep's Forum and see Many, many others are having the same issue. This should be a recall issue and Jeep should fit the bill.

I am writing to file a formal safety complaint regarding my 2021 Jeep Renegade, which has been experiencing sudden, unprovoked automatic braking for almost a year. The issue began in Spring [Year], and over the past two months, it has become significantly more frequent. The vehicle brakes sharply on its own even when there are no obstacles, cars, or objects in front of us. This happens at normal driving speeds and creates a serious risk of rear-end collisions—especially dangerous on highways. We have a baby, and this malfunction has put our family in frightening situations multiple times. We’ve brought the vehicle to the dealer and service center several times, but they claim no error code shows up, so no repair is made. The car is currently at the service center again, and still no resolution. We’ve also requested assistance from our Jeep case manager, but no effective action has been taken. There are additional issues such as: •The door locks stop working after it rains, requiring us to use the physical key in the door. •The sunroof stopped working, even though it was replaced two years ago (this is currently being addressed, but remains part of the larger reliability concern). This automatic braking issue is the most urgent concern. The car is not safe to drive, and the lack of response from Jeep is deeply troubling. Please let me know if further information, service records, or documentation is needed.

The rear driver side brake light, turn signal, and parking brake light, come and go as they please. Some days will work correctly and some days will not. I did read of a recall and my vin number is not on that list. But it has been acting like short in the wiring for over 6 months now.

I started having a problem with my air conditioner. I had to get my car serviced for an oil change and had an AC check. I was told that the reservoir was totally dry and it shouldn't be because it is a sealed system. It should be like the oil & just get dirty. The mechanic said I have to get a ridiculous procedure before they can even tell what the problem is where they add freeone to see what is going on and then take it back out and then I will have additional charges for the actual problem. Just to check is almost 500.00. He told me he has been seeing this lately. I wonder if others have experienced this because I understand Chrysler is making jeeps now and I haven't heard anything good. What does it take to constitute a recall?

I’m reporting Suspicious activity: Inaccurate Vehicle Service Records Reported by Flagship Chrysler Bayamón. Every time my Jeep Renegade, VIN [XXX] , has been serviced by Flagship Chrysler Bayamón—four times in total—the information reported to Carfax has been inaccurate : 1. 12/02/2023 - 12/05/2023: Right front seat buckle replaced under warranty. Invoice [XXX].  Per carfax report dated 07/02/2025 vehicle serviced “tire condition and pressure checked”. 2. 12/21/2024: Oil and filter changed, maintenance inspection performed, and motor care product applied. Invoice [XXX]. Per carfax report dated 07/02/2025 vehicle serviced “Oil and filter changed” and “tire condition and pressure checked”. 3. 06/30/2025: Oil and filter changed, maintenance inspection performed. RO number [XXX]. Per carfax report dated 07/02/2025 vehicle serviced “Oil and filter changed” and “tire condition and pressure checked”. 4. 07/01/2025: Safety recall; seat belt buckle switch connector repaired. Not available in carfax report dated 07/02/2025.   This ongoing lack of accuracy and transparency is not only suspicious, but it also directly impacts my vehicle’s value and reliability. As the owner, I have always gone above and beyond to keep my Jeep properly maintained, and I expect that commitment to be reflected in official service records. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Screen display does not work. Very pervasive for these vehicles. Does not allow for using the backup camera..safety issue...also affects hands free phone requirements

Sunroof got stuck open and when inspected at a body shop it was found to have several broken parts inside the mechanism. Sunroof was rarely used and was not handled roughly ever. No warning was given that the sunroof was broken or needing attention until it completely malfunctioned. It is apparent this has been an expensive and recurring problem with Jeep Renegades for others as well.

The radio screen is not working properly, it has lines going through it and goes blank which renders the navigation system and backup camera useless. The other components to the radio as well as temperature control is useless due to this issue as well. Please recall since many jeep renegade customers experience this same issue and we need this to be recalled.

The right side seat belt connector failed and I was unable to take the seat belt off, which is a safety hazard. I went to a local independent repair garage where 3 mechanics were unable to disconnect the belt from the buckle. In 4/4/2025 I took the car to Sullivan Nissan, Plymouth, MA where I bought the car. I was told that I needed a new seat belt buckle and it is not covered under the Jeep warranty. The car has 20, 120 miles on it.

The digital display control screen fades in and out randomly and without warning and at times it just goes black to just reappear as random as it dissipates. It started doing this in February 2025 a couple times a week and as time has went on the incidences have increased to daily. (as of writing this, 4/3/25) Numerous times, the screen fades out during backing up while I'm using the back-up camera. Almost every setting is within this display system so virtually everything is useless including hands free navigation, resetting the clock, and heated seats and wheel. I had the heated seats and wheel on automatic with all starts. I realized if I didn't turn the automatic off while the screen was on, I might be driving around in July with heated seats and steering wheel and no way to shut it off.

My Uconnect touch screen went blank can’t use the back up camera or radio

The radio screen has failed, it sometimes comes on, then goes black. Not allowing the backup camera to be accessed or any of the climate features or hands free features. UNKNOWN to other questions.

Uconnect system/radio screen visually not working appropriately. Gets glitchy lines and will go black. Flip upside down. And blurr together. Screen will respond to touch even when not visually able to see anything. This will happen at random even when using back up cameras which is dangerous will go completely black when trying to use screen in any way. No damage to screen. Car is 2021 should not be having issues with screen already this is a safety hazard especially because using backup camera screen goes completely black.

The screen for the control panel is going out. I have researched online and at least 100 other people are having the same issue. This screen plays a big part in the safety features available on the vehicle. I believe that Jeep should look further into this issue. If it were one or two vehicles, yes, that's isolated. The fact remains s that is an issue that begins at the factory.

Driving my jeep to work and a bunch of warning lights come on - air bag, power steering, camera, front collision detection, abs system, parking brake, etc. I also lose power steering. Mechanic cannot find cause and all modules appear to be working - codes clear and return after about 30 miles of driving. Car isn't safe to drive and has been in the shop for 11 weeks with no answers. It is about to come back to sit in my driveway - and I will have to continue to make payments on a car that isn't drivable and may never be again. Since electrical issues seem to be prevalent with the vehicle - there should be a recall to protect driver safety.

All of my warning/service lights came on, my car wouldn’t accelerate, one of the warning lights said it had to be in stop to brake and start, my dash won’t light up which shows my fuel levels, other info. My car stopped in traffic completely, I had you out my four ways on, hit the start/stop button. It was so scary!

The touchscreen stopped working. I cant change monitor the temperature of the car, use the back up sensor and other things.

The contact owned a 2021 Jeep Renegade. The contact stated that while driving on the highway at 25 MPH when another vehicle crashed into the rear at an unknown high rate of speed. The passenger side bumper edge was damaged as well as the rear passenger side door. The contact vehicle was propelled 6 meters forward as a result of the crash. The air bags did not deploy. The vehicle was towed to a local dealer, where the vehicle was diagnosed and the contact was advised that the vehicle was a total loss. No warning lights had illuminated. A police report was filed. The vehicle was destroyed. The contact was the only individual present and injured in the vehicle, she was seated in the driver's seat. There were no other injuries reported. The contact received injuries to her back, neck, and foot that required medical attention. The contact related the failure to NHTSA Campaign Number: 24V510000 (AIR BAGS, SEAT BELT). The manufacturer was not notified of the failure. The approximate failure mileage was 21,500.

The radios in these jeep not fair mine start glitching then went out last year can’t afford to fix it there are a lot complaints about radio screens not fair then ur warranty expired cost thousands to fix can’t use nothing camera heated seats nothing this is a problem need to be recalled immediately very unsatisfied with Jeep horrible truck just not fair

The UConnect screen has not worked properly on the vehicle since September 2023. Initially the screen would be black or have lines through it when the temperature outside the vehicle was above 80 degrees and during daytime hours. Now the screen is black at all times. The vehicle is available for inspection upon request. The screen is the only way to control numerous functions including the radio, climate control, backup camera, speaker settings throughout the vehicle, and basic vehicle settings such as time, etc. The problem has been reproduced and confirmed by the dealer as well as numerous other individuals who own the same vehicle make and model. Jeep states that the issue is not covered under the warranty, although the inability to use the features listed above poses a safety issue while operating the vehicle. There were no warning lamps, messages, or other symptoms of the problem prior to the failure.

On [XXX] my 2021 Jeep Renegade 4x4 VIN [XXX] was struck from the rear by another vehicle. My vehicle was stopped at a traffic light in Columbus, Ohio. My vehicles air bags did not deploy. The other vehicles air bags did deploy. The Sheriff Office did make mention of this during the traffic Report writing process. (REF: Traffic Accident Report #[XXX]: Franklin County Ohio Sheriff Office) . The driver, myself sustained injuries. Medical intervention was sought. Casualty Insurance Claim was filed. Vehicle repairs were performed. No warning lamps. messages or other symptoms occurred related to the air bags prior to or subsequent to this accident. Not until Owner, myself received the Safety Recall Notice 82B/NHTSA 24V-510 on 08/31/2024 was I made aware of any defect related to the motor vehicles safety, malfunctioning, or non-functioning. Given the event and the related non-deployment of the air bags, injuries sustained and which appears to be consistent with this Safety Recall Notice I would like this to go on record. The vehicle was taken to the Dealership for Safety Recall remedy/repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have an active recall on my 2021 Jeep Renegade. I have made numerous attempts to get this vehicle in since recall was made public. Every excuse under the sun from dealerships in the St. Louis area. From we don't do recall work on weekends, to we are only allowed to order so many parts, we have to put you on a waiting list. Or I am out of a car for hours possibly days? I called the corporate number to Stellantis and they actually hung up on me. I work lots of hours, I as a paying customer should be catered to. I need this repair done when its convenient for me as I have a job and work a crazy schedule

The radio screen is not working properly it fuzzes up I can't use my backup camera it's a well-known issue on the jeep forum and many other forums. Perfect helps me control a lot of my safety features in which I can't get into because it's not working properly my car is not even 3 years old yet and as far as I've seen other

Service air bag light has been on about 2 weeks. Tried to unlock car with key fob today. 8/6/2024. Wouldn't work so I replaced the fob battery. Nothing will work on car now. Won't start, can't manually unlock back doors.Couldn't get it in neutral to get on flatbed tow truck. Dealership said it'll be at least 2days before they can look at it. Said there's a recall but no remedy/ parts to be able to fix. Now I have no transportation. And they have no loner car to give me. Worked fine yesterday . Been parked in my driveway.