Jeep Liberty 2007 — Problemas relatados

Subject: Inquiry Regarding Ball Joint and Control Arm Issues on My 2007 Jeep Liberty Dear support tech, I am writing to express my concerns regarding recurring issues with my 2007 Jeep Liberty, specifically with the driver-side ball joint and control arm. In 2019, I had the driver-side ball joint replaced at Firestone. However, on [XXX], I experienced a serious issue when the wheel became stuck while reversing out of a parking space. Fortunately, it occurred at low speed, and the vehicle was towed through my insurance. A family member was able to fix it temporarily. More recently, on February 25, 2025, I had new wheels installed at Firestone, where I was informed that there is an issue with both the front control arm and the left and right ball joints. Given that I don’t drive at high speeds and use the vehicle less frequently now, this seems unusual and concerning. I’ve seen reports about similar issues with same model and year (Reddit, jeep forums). Could this be a recurring problem specific to the Liberty model as I have seen there’s a recall for 2002-2006? I genuinely love my vehicle, but I’m growing frustrated with the ongoing repairs and costs. I would appreciate your insight into whether this is a known issue and what steps I can take to resolve it permanently. Thank you for your attention to this matter. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As of this morning, I’ve had both ball joints on the front suspension snap, making the vehicle undrivable.

The contact owns a 2007 Jeep Liberty. The contact stated while driving approximately 40-50 MPH, the vehicle vibrated, and the contact heard an abnormal sound coming from underneath the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was persistent. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,270.

Ball joint & control arm suspension failure twice in 3 years

Ball joint & control arm failure, twice within 3 years

Brakes were locking up as I was driving the vehicle. ABS module needs reprogramming. Mechanic inspected, he states the brakes could lock up without this update only available from Chryslar. This repair is in a recall but not for my vin number. I have been told my vehicle is unsafe to drive. ABS light on in gauge cluster.

The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor coming from the vehicle. The contact stated that the fuel gauge failed to operate as intended. The contact stated that after refueling the vehicle the fuel gauge failed to provide the proper fuel level. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with fuel injector failure. The vehicle was repaired. The contact stated the failure occurred frequently after the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall. The failure mileage was unavailable.

The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the rear upper control arm. The vehicle was taken to an independent mechanic where it was diagnosed with corrosion on both sides and the rear control arms. The contact was informed that the rear control arms needed to be replaced. The vehicle was repaired. The contact stated that the failure had been persistent, and failure had occurred three times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.

Been over 30 days since vehicle was inspected for a recall that requires installing a tow hitch. Manufacturer will not provide an ETA for parts however I can go thru various other methods to obtain parts needed within a few days. Seems like manufacturer is stalling and not wanting to fix issue.

Pulling away from getting gas I heard and felt a loud bang. Could not turn my wheel much. Something was scraping the ground. I got out and saw my lower ball on the driver's front broke off slightly pulling my cv joint. Sat for hours until I got a tow back home. I'm lucky I wasn't on the highway, I could have died. Doesn't show a recall but I just purchased this car. Have had nothing but issues.

The contact owns a 2007 Jeep Liberty. The contact stated while driving 20 MPH and making a turn, the passenger's side of the vehicle inadvertently lowered onto the wheels. The vehicle was towed to an independent mechanic, where it was diagnosed that the passenger's side ball joint had fractured due to corrosion. The vehicle was repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure but not assistance because the vehicle was not covered under Warranty. The failure mileage was approximately 153,000.

The contact owns a 2007 Jeep Liberty. The contact stated that the front driver’s and front passenger’s side seat belt straps had experienced material tearing causing the seat belts to become unsecured. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 102,000.

The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,483.

Many Jeep vehicles have gas blow back during refueling. This problem has existed for a number of years and Jeep has issued recalls. Please read the following: If each Jeep user spills .1 gallon during refueling and they refuel the Jeep 12 times per year they spill 1.2 gallons per year. This is a very low estimate. If there are 100,000 Jeeps experiencing this problem that is 120,000 gallons of gas per year. Does anyone at NHTSA care?

The contact owns a 2007 Jeep Liberty. The contact stated while driving at an undisclosed speed, the front passenger’s side tire inadvertently detached. There was no warning light illuminated. The vehicle was inspected by a friend who is an independent mechanic and determined that the upper and lower ball joints failed and needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 164,000.

MY WINDOWS WILL NOT ROLL UP AND DOWN. IF I ROLL THEM DOWN THEY WILL NOT COME BACK UP. MY AIR CONDITIONING WENT OUT AND I HAD TO DRIVE , 45 MINUTES, HOME IN 105 DEGREE HEAT WITH NO RECOURSE . I COULD HAVE PASSED OUT! THERE WAS A RECALL ON THE WINDOWS PARTS BUT I BOUGHT MY JEEP USED AND THE RECALL ENDED BEFORE I PURCHASED IT. IF CHRYSLER DIAMLER KNOWS THAT THERE IS AN ISSUE THERE SHOULD BE NO END DATE TO THE RECALL. EVERY VEHICLE SHOULD BE REPAIRED. WHAT IF I HAD A BABY OR CHILD WITH ME?

Pulled into a parking lot. Heard a loud crunch and then the front of my vehicle dipped down. I put my vehicle in Park. Got out and realized that my tire was separated from my vehicle. The ball joint had completely separated.

My front lower Control Arm was replaced for corrosian in June 2019, broke in August 2020, and is being replaced again due to corrosion April 2022! This car is a danger to my family as well as other on the road!

The front control arms broke 2 times within the last 2 years from corrosion! No warning lights

The contact owns a 2007 Jeep Liberty. The contact noticed that the front control arm and front subframe were rusted. The vehicle was taken to the dealer and it was confirmed that the full front suspension needed to be replaced. The vehicle was repaired. The contact mentioned that after leaving the dealer, the front control arm fractured. The vehicle was towed back to the contact’s residence. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

gas overflows out when filling with fuel

Upper lower control arm on front end passenger side broke and vibration and driver side locked up and broke wheel hub

For the 3rd time in the last 3 years the control arm has had to be replaced on this vehicle! I have been driving with my children in the car when the control arm snapped and made my car un drivable ! There was no warning lamp!

Underbody of car is so corroded that the vehicle could lose control.

The contact owns a 2007 Jeep Liberty. The contact stated while driving 32 mph, the "digital movement of the steering wheel instead of analog" warning message was displayed. The contact took the vehicle to an independent mechanic and was informed needing the ball joints to be replaced. The contact took the vehicle to a local dealer but the vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 06V341000 (POWER TRAIN), however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 156,000.

The contact owns a 2007 Jeep Liberty. The contact stated that she initially received a recall notification for NHTSA Campaign Number: 18V278000 (Suspension) and had the recall serviced at a dealer. Recently, the contact stated that an abnormal clanking sound was coming from the vehicle while driving at various speeds. There was no warning light illuminated. The contact had first taken the vehicle to an independent mechanic where she had the brake pads, rotors and calipers replaced. Despite the repair, the failure persisted, and the contact then took the vehicle back to the dealer where the recall was serviced. The dealer then informed her that both the lower and upper control arms had fractured and that the driveshaft and ball joints all needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2007 Jeep Liberty. The contact stated while driving 50 mph, there was an abnormal sound coming from the rear of the vehicle while depressing the brake pedal. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V278000 (Suspension). The manufacturer was not informed of the failure. The failure mileage was approximately 230,000.

The contact owns a 2007 Jeep Liberty. The contact received notification of NHTSA campaign number: 18V278000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 35 MPH, THE REAR SUSPENSION FRACTURED AS AN ABNORMAL SOUND WAS HEARD. THE CONTACT LOSS CONTROL OF THE STEERING AND COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DRIVER’S SIDE BALL JOINT HAD FRACTURED. THE FAILURE RECURRED A MONTH LATER WHEN THE REAR PASSENGER’S SIDE SUSPENSION FRACTURED. THE CONTACT MENTIONED NHTSA Campaign Number: 18V278000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

FRONT BALL JOINTS/CONTROL ARM ASSEMBLY BROKE ON PASSENGER SIDE CAUSING ACCIDENT.

TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS FAILED TO ROLL UP AND ROLL DOWN AS DESIGNED. THE CONTACT HAD THE FRONT DRIVER'S SIDE WINDOW REPLACED AT YOUNGBLOOD AUTO GROUP (3410 S CAMPBELL AVE, SPRINGFIELD, MO 65807, (417) 882-3838) HOWEVER, THE FAILURE PERSISTED. THE FRONT AND REAR PASSENGER'S SIDE WINDOWS ALSO EXPERIENCED THE SAME FAILURE. THE CONTACT USED AN OBJECT TO KEEP WINDOWS IN THE UPRIGHT POSITION. THE FRONT DRIVER'S SIDE WINDOW WAS DEACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

12/8/2020: MY DAUGHTER HAD JUST RETURNED HOME FROM COLLEGE LITERALLY THAT MORNING DRIVING THROUGH NYC TO DE. THAT AFTERNOON SHE WENT OUT TO SEE A FRIEND AND THOUGHT SHE HAD A FLAT TIRE WHILE DRIVING AT ABOUT 50 MPH AND STRUGGLED TO PULL OVER. IT WAS AT NIGHT SO WE COULDN'T SEE THE DAMAGE. WE CALLED AAA TO COME CHANGE THE TIRE. HE EXAMINED THE FLUID UNDER THE TIRE AND THEN IT WAS OBVIOUS THAT TIRE ROD FELL AND PUNCTURED THE TIRE. WE COULD ALSO SEE A LONG BLACK TRAIL WHERE THE TIRE ROD DRAGGED ON THE ROAD BEFORE SHE COULD STOP. THE TOW TRUCK DRIVER SAID IF SHE DIDN'T STOP WHEN SHE DID SHE WOULD HAVE FELL INTO THE DEEP DITCH NEXT TO IT AND IT WOULD HAVE FLIPPED OVER. CONSIDERING IT WAS DARK SHE WAS LUCKY AND EVEN LUCKIER THIS DIDN'T HAPPEN ON THE HIGHWAY IN NYC ONLY A FEW HOURS EARLIER. BUT WHAT WAS EVEN MORE DISTURBING IS THE FRONT UPPER AND LOWER CONTROL ARMS WERE JUST REPLACE THE REAR LOWER CONTROL ARMS DUE TO CORROSION WAS DONE AT THE DEALER, ALONG WITH AN ALIGNMENT. (NHTSA CAMPAIGN NUMBER: 18V278000). IT'S CLEAR THAT THE RECALL SHOULD ALSO INCLUDE REPLACING THE FRONT CONTROL ARMS. THE WINDOW REGULATOR ALSO FAILED THE WEEK BEFORE.

POOR PERFORMANCE FROM THE FRONT END SUSPENSION MAKING TURNING THE CAR DANGEROUS.

VEHICLE WAS ON THE OFF RAMP OF THE HIGHWAY WHEN A LOUD BANG WAS HEARD AND FRONT LEFT TIRE WENT FLAT. WAS ABLE TO PULL OFF TO THE SHOULDER AND STOP. UPON FURTHER INVESTIGATION, THE TIRE WAS FLAT DUE TO THE DRIVER'S SIDE LOWER BALL JOINT SEPARATED AND THE BOLT OF THE LOWER BALL JOINT ON THE LOWER CONTROL ARM WAS DRIVEN INTO THE INSIDE OF THE RIM AND PUNCTURING A HOLE INTO THE RIM. HAD THIS HAPPENED A FEW SECONDS EARLIER, WHILE ON THE HIGHWAY, IT COULD HAVE HAD CATASTROPHIC RESULTS, CAUSING A CRASH, PERSONAL INJURY OR EVEN DEATH.

SINCE THE DAY I GOT THE VEHICLE I HAVE HAD NOTHING BUT PROBLEMS IT SHUT OFF WHILE DRIVING THE STEERING WHEEL WOULD LOCK UP AND ALL LIGHTS ON DASH WOULD LIGHT UP. TURN THE KEY OFF WAIT A MINUTE AND IT WOULD START BACK UP. GROUND WIRE ISSUE, THE DRIVER WINDOW STOPPED WORKING 2X ELECTRICAL PROBLEM. THE POWER SIDE MIRROR DOESNT WORK IT. WHILE DRIVING SWITCHES BETWEEN 2 AND 4 WHEEL DRIVE ON ITS OWN. THE 4 WHEEL DRIVE DOESNT WORK. TRANSFER CASE, LINKAGE CABLE BROKEN. THE PART TIME LIGHT STAY FLASHING OR LITE UP ON THE DASH THE DRIVE SHALF BROKE AND LOWER BALL JOINT BROKE WHILE DRIVING. WHILE DRIVING THE LOSS OF TRACTION LIGHTS UP THE DASH. THE RADIATOR FAN STOPPED WORKING, WATER PUMP BROKEN. THE AC COMPRESSOR AND CLUTCH WENT OUT WHILE DRIVING. IF I LEAVE THE CLIMATE KNOBS TURN ON WHILE VEHICLE NOT IN USE IT DRAINS THE BATTERY, ( THE FORM WOULDN'T ALLOW ME TO CLICK ANY MORE BOXES) I'VE HAD IT TOWED, I BELIEVE THIS WAS A LEMON AND SHOULDN'T OF EVEN BEEN SOLD

I GOT A RECLL NOTICE FOR THE GAS TANK MIGHT LEAK IF HIT FROM BEHIND I HAVE TRIED OVER 4 TIMES TO GET IT FIXED THE DEALER KEEPS TELLING ME THEY DO HAVE THE PARTS .

I WAS DRIVING HOME FROM WORK TO GET MY DAUGHTER AND WENT TO TURN ONTO ANOTHER ROAD, HEARD A POP AND THEN DIDN'T HAVE CONTROL OF THE CAR. THE REAR CONTROL ARM BROKE OFF.

ON 5/15/2020 MY HUSBAND WAS DRIVING OUR JEEP LOCALLY WHEN ALL OF A SUDDEN THE DRIVERS SIDE SUSPENSION GAVE OUT AND LANDED ON THE DRIVERS SIDE TIRE. THE TIRE TURNED INWARD HE HAD NO CONTROL OF THE STEERING. HE WAS ONLY DOING MAYBE 30MPH IF HE HAD BEEN GOING ANY FASTER HE COULD'VE BEEN KILLED. IT COSTS US $700 TO REPAIR BOTH SIDES AND IS STILL AT THE GARAGE BEING WORKED ON. MY HUSBAND WAS ON A 1 WAY 4 LANE BRIDGE HE MANAGED TO GET IT HALFWAY OUT OF THE LANE BLOCKING TRAFFIC THE POLICE CAME TO DIVERT TRAFFIC UNTIL THE TOW TRUCK ARRIVED. *TR

I HAD A RECALL REPAIR AFTER I RECEIVED THE LETTER IN THE MAIL SO I WENT AND HAD IT SERVICED AFTER I WAITED FOR THE BACKORDER. I HAD THE REAR LOWER SUSPENSION ARMS DONE AS IN THE RECALL AT SECRET CITY DODGE IN OAK RIDGE TN. I IMMEDIATELY NOTICED A WEIRD CREAKING NOISE COMING FROM THE REAR AND I TOOK IT BACK AND EXPLAINED TO THEM AND THEY SAID THEY COULD FIND NOTHING. I BROUGHT IT TO ANOTHER SHOP AND HAD THEM INSPECT AND THEY SAID THAT THEY DIDN'T TORQUE THEM RIGHT AND THE NOISE WAS FROM FAULTY PARTS. I TOOK IT BACK TO THE DEALERSHIP AND THEY AGAIN SAID NOTHING WAS WRONG AND THEY SPRAYED SOME LUBRICANT ON THE BUSHINGS TO QUIET THE NOISE. IT DIDN'T DO ANYTHING AND MADE ME QUESTION WHY THEY HAD TO DO THAT IF THE PARTS WERE NEW. I TOOK IT IN AGAIN AND THEY AGAIN SENT ME DOWN THE ROAD. WELL AS TIME WENT ON I WAS HAVING MORE PROBLEMS WITH STEERING AND HAVE BEEN TO TO OTHER SHOPS AND HAD BALL JOINTS ALL REPLACED AND EVERY SHOP SAID THAT THE REAR SUSPENSION ARMS WERE NOT GOOD AND I JUST WENT TODAY (JAN 23,2020) AND AND IT LOOKED AT BY A LOCAL REPUTABLE SHOP WHERE I LIVE BECAUSE THE STEERING IS OUT OF CONTROL.. THEY SHOWED ME IN THE BAY WITH MY CAR UP AND THE BACK WHEELS MOVE FORWARD AND BACKWARD BECAUSE OF THE BAD BUSHINGS IN THE LOWER CONTROL ARMS THAT WERE REPLACED BY SECRET CITY DEALERSHIP. THEY ALSO SAID THEY NEED TO BE REPAIRED ASAP AND I GOT THAT IN WRITING FROM THEM. I ALSO HAVE FROM A JEEP SPECIALTY SHOP ABOUT HOW THEY WERE INSTALLED WRONG AND HAVE THAT IN WRITING. I DID NOT WANT TO GET THEM REPLACED BY THE SAME DEALERSHIP BECAUSE THEY ARE TERRIBLE WITH CUSTOMER SATISFACTION AND COULD CARE LESS ABOUT MY SAFETY. I TAKE VERY GOOD CARE OF MY VEHICLE AND IT HASN'T EVER BEEN IN 4 WHEEL DRIVE. I USE IT TO DRIVE LOCALLY AND THAT IS IT. I HAVE CALLED NFSTA SEVERAL TIMES AND AM WAITING FOR A RESPONSE FROM THEM. PLEASE HELP ME WITH THIS I DON'T FEEL SAFE DRIVING IT. NOT MY FAULT

ALL THE LIGHTS PERTAINING TO THE BREAK ABS AND STABILITY CONTROLS ARE ON. SOMETIMES WHEN BREAKING THE ABS KICKS IN AND WE ARE NOT BREAKING HARD AND ON DRY PAVEMENT ITS BEEN GOING ON FOR ABOUT A MONTH NOW. TOOK IT TO A REPAIR SHOP AND WAS TOLD THAT THERE IS A RECALL ON IT. BUT NOTHING COMES UP ON THIS SITE