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Jeep Grand Cherokee 2021 — Problemas relatados

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413 proprietários relataram problemas com o 2021 Jeep Grand Cherokee para a NHTSA, mais frequentemente sobre electrical system.

Relatórios mais recentes

47
ENGINE 2026-11-05 · NHTSA 11775845

September 1: The vehicle triggered diagnostic trouble code P0306 (Cylinder 6 Misfire). It was immediately taken to an independent mechanic where the spark plugs were replaced to address the misfire. September 30: The engine suddenly refused to crank or start. The vehicle was towed back to the independent mechanic. The technician diagnosed a completely blown starter motor and noted thick white smoke billowing from the tailpipe upon replacement. Further testing revealed that engine coolant had flooded into Cylinder 6. Present: The vehicle was towed to an authorized Jeep Dealership for a comprehensive engine teardown. The dealership technicians confirmed that both the cylinder head and the engine block deck are permanently warped due to extreme localized thermal stress. Dealership advised coolant was not low and no codes on the computer to show that there was overheating occurring. All oil changes were done at the dealership and stellantis don't want to help with the replacement of the engine goodwill offered 10,500 digital imaging says no my fault I drove it overheating Coolant not low per dealership and no lights how was I to know it was overheating

POWER TRAIN 2026-11-04 · NHTSA 11775565

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while accelerating from a stop light and making a right turn, the steering wheel became difficult to turn. The vehicle was parked immediately, and a tow truck was dispatched to the scene. The vehicle was towed to the dealer for diagnostic testing, and it was determined that the power transfer unit (PTU) and module failed and required replacement. The contact was informed that the replacement parts were on backorder. The manufacturer was notified of the failure. The failure mileage was 111,000.

POWER TRAIN 2026-10-29 · NHTSA 11774531

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and the vehicle jerked abnormally. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure was a persistent failure. The vehicle was taken to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that there were metal shavings inside the oil pan. The contact was informed that the transmission needed to be replaced. The vehicle was being repaired. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 65,000.

ENGINE 2026-10-26 · NHTSA 11773595

Oil Filter Housing/Oil Cooler Failure Causing Oil and Coolant Contamination, Serpentine Belt Failure, and Engine Overheating My 2021 Jeep Grand Cherokee Laredo E, equipped with the 3.6L Pentastar V6 engine, has developed a significant oil leak originating from the oil filter housing/oil cooler assembly. A mechanic has identified this assembly as the source of the oil leak and confirmed that its failure is allowing engine oil to mix with the coolant. In addition to internal oil and coolant contamination, engine oil is leaking externally onto surrounding engine components, potentially including the serpentine belt and pulley system. The vehicle recently experienced a complete serpentine belt failure while driving, resulting in engine overheating and requiring me to pull over immediately to prevent additional engine damage. I am concerned that oil leaking from the housing assembly may have contributed to the premature deterioration and failure of the serpentine belt. The oil contamination of the cooling system presents additional safety concerns, including reduced cooling efficiency, damage to cooling system components, and the possibility of severe engine damage or unexpected vehicle disablement. The combined risks of external oil leakage, internal coolant contamination, serpentine belt failure, and engine overheating create a potentially dangerous situation, particularly during highway driving. I am concerned that the oil filter housing/oil cooler assembly may have an underlying design or manufacturing defect. I am requesting that NHTSA investigate this issue in 2021 Jeep Grand Cherokee vehicles equipped with the 3.6L Pentastar engine and determine whether a safety recall or other corrective action is warranted.

WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES 2026-10-15 · NHTSA 11771414

Suspected Right-Rear Brake Caliper Failure Resulting in Sudden Vehicle Stop Vehicle: 2021 Jeep Grand Cherokee Overland 4x4 Incident date: [XXX] Location: Honolulu, Hawaii Approximate mileage: 64,000 miles Affected component: Right-rear brake caliper assembly On [XXX], while traveling approximately 5 mph, my 2021 Jeep Grand Cherokee experienced a sudden, violent mechanical jolt. The vehicle abruptly stopped, jerking forward and backward with substantial force. When I attempted to accelerate again, the vehicle felt physically restrained, as though something was preventing the wheel from rotating. The vehicle would not drive forward normally, and the AutoPark system engaged under certain conditions. After exiting the vehicle, I discovered a large bolt marked with an “M” lying in the roadway. I initially did not realize it belonged to my vehicle. The responding tow truck operator later identified the bolt as associated with the right-rear brake assembly. During his inspection, the tow truck operator discovered that the right-rear brake caliper was displaced and movable near the wheel. He repositioned the assembly sufficiently to facilitate towing the vehicle to Cutter Jeep in Pearl City, Hawaii. The vehicle’s front and rear brake pads and rotors had previously been replaced on [XXX], at Wolfchase Chrysler Dodge Jeep Ram in Tennessee using genuine Mopar parts. The vehicle had approximately 50,006 miles at that service. The dealership confirmed a two-year parts warranty in writing. The vehicle also underwent routine maintenance at Cutter Jeep on June 26, 2026. I am extremely concerned that this mechanical failure caused my vehicle to stop abruptly at very low speed. Had the same failure occurred while traveling at highway speed, it could potentially have resulted in a serious loss-of-control collision. I am requesting that NHTSA evaluate this incident as a potential vehicle safety defect involving the right-rear brake caliper mounti INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 2026-10-12 · NHTSA 11770597

Vehicle: 2021 Jeep Grand Cherokee Overland, 3.6L V6 Incident Date: [XXX] Location: [XXX] Safety Complaint: On [XXX], while driving my 2021 Jeep Grand Cherokee Overland on [XXX], the vehicle suddenly lost accelerator response while traveling on the highway. The engine initially remained running, but pressing the accelerator pedal produced no response. Multiple warning indicators illuminated simultaneously, including the electronic throttle control, ABS, traction control, airbag, and four-wheel-drive systems. The vehicle also exhibited unusual electrical behavior, including unexpected activation of the high-beam headlights. The vehicle subsequently became completely inoperable and would no longer crank or start. The sudden loss of propulsion while traveling in highway traffic created a serious safety hazard and placed me at risk of a collision. This incident follows an extensive history of significant mechanical failures and repairs to this vehicle, including: Replacement of the cylinder head following repeated overheating and engine misfires. Complete transmission replacement following transmission-related failures. Replacement of the radiator and cooling fan assembly TWICE within approximately one year, most recently during a trip to North Carolina. Additional mechanical concerns, including a camshaft-related diagnostic trouble code. Despite these major component replacements, the vehicle continues to experience serious reliability and operational failures. These repeated problems have occurred despite attempts to address them through dealership repairs and manufacturer warranty assistance. Stellantis previously extended the vehicle's warranty as a goodwill gesture following earlier issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM 2026-10-12 · NHTSA 11770712

I was driving 65 MPH on a highway in high traffic and the Fuel propulsion system failed without any lights or warning. It just stop responding to accerlation. It was extremely dangerous and CDOT had to come rescue us. We are lucky we were not hurt or killed. The 2021 Jeep Grand Cherokee is only 5 years old and has 46,000 miles on it. The fuel pump needs a complete replacement. It is months out of warranty but still there should be 50,000-100,000 miles left on this part.

AIR BAGS,SEAT BELTS 2026-09-30 · NHTSA 11768081

The driver’s seatbelt sensor constantly goes off as not detecting that the seatbelt is buckled, while driving; this causes the alarm to continuously beep and also disables the airbag. Aside from the seatbelt issue, there is a standalone airbag issue that has been detected by the car’s health report multiple times. The drive shaft is also defective, causing the car to shake when the car hits 73 mph. The auto stop/start also disables on its own. I have taken it to the dealership to get all of this fixed but all issues have persisted. There are active recalls on these issues for other 2021 Jeep Grand Cherokees but they are not attached to my vehicle even though my vehicle has the same recall issues.

STRUCTURE 2026-09-29 · NHTSA 11767689

My 2021 Jeep Grand Cherokee Summit with approximately 39,000 miles. The leather dashboard is delaminating and separating from the substrate. My Jeep dealer has inspected it and checked my VIN. They confirmed that Jeep previously provided extended coverage for essentially this type of dashboard delamination on 2011–2014 Grand Cherokees, but my VIN isn’t included. The vehicle is only slightly beyond the 36,000-mile basic warranty, and I don’t believe a premium leather dashboard should be delaminating at this age and mileage.

SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING 2026-09-25 · NHTSA 11767030

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, there was large puff of smoke coming from the driver's side of the vehicle while coming to a stop. The contact became aware of a brake fluid leak, causing a complete loss of brake pressure and braking power. The brake fluid was leaking more when the brake pedal was depressed. The vehicle was towed to a local independent mechanic and the technicians discovered that the catalytic converter was melted, causing severe heat damage to the adjacent brake lines. The contact stated no other parts were damaged. The vehicle was towed to a dealer; however, the technicians were unable to duplicate the original failure. The dealer was unable to determine what caused the catalytic converter to collapse onto the heat shield near the brake lines. The contact stated that the dealer offered to repair the vehicle by rerouting the brake lines. The manufacturer was notified of the failure. The failure mileage was 46,116.

POWER TRAIN,AIR BAGS 2026-09-08 · NHTSA 11762877

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 5 MPH, the vehicle jumped. The contact stated that while driving 8–9 MPH, the vehicle jerked, and there was an abnormally loud sound coming from the vehicle. In addition, the air bag warning light was illuminated. The dealer was made aware of the failure. The failure was not duplicated. The vehicle was not repaired. The failure reoccurred. In addition, the contact stated that the transmission was replaced in 2025. The contact was informed that the air bag was not covered under unknown recall. The failure mileage was approximately 42,000. The VIN was unavailable.

STRUCTURE 2026-09-04 · NHTSA 11762191

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and attempting to use the key fob to open the hatch, the hatch failed to open. The contact opened the hatch manually, and a bolt became loose, and the hatch struck the contact on the back. The contact’s back was sore from the impact and hurt while moving. The service center where the vehicle was purchased was contacted, and an appointment was scheduled. The failure mileage was approximately 82,000.

POWER TRAIN,ELECTRICAL SYSTEM 2026-08-25 · NHTSA 11759412

Final drive control module, transfercase control module went out. Causing “Service 4WD” message Check-engine/MIL light 4WD system becoming unavailable Trouble codes related to the drivetrain control module Intermittent 4WD problems Speed issues

FUEL/PROPULSION SYSTEM 2026-08-22 · NHTSA 11758719

On [XXX] while driving in northeastern colorado on hevily traveled [XXX] without warnin lamps, messages or other symptoms my vehicle stopped running. I was in a lane of traffic and since car had stalled out I had limited steering, braking etc. I did manage to get my vehicle out of the lane of traffic, however, still close to traffice traveling at high speeds past me.After about 30 very stressful minutes I managed to get law enforcement assistance. We were both still in a dangerous position where often wrecks happen by traffic veering and hitting vehicles on the side of the road. Vehicle was towed to Golden, CO for repair at Jeep and found to be failed fuel pump, which I understand Jeep is known for with recalls on other VIN numbers but my jeep was not included. Basic information that my 2021 Grand Cherokee had only 46, 933 miles on it. I believe this component never should have failed at this mileage. I believe that this year Jeep has had many fuel pump failures as jeep "just happened to have a fuel pump in stock". I also believe that this incident could have turned deadly had I not managed to get somewhat off the highway, especially for law enforcement and me. This year VIN should be included probably along with other in a Recall for the fuel pump. The dealer informed me this was not covered under warranty. Colorado has adopted California emissions however that starts with 2022 models and mine is 2021. Even after contesting this covering repairs was denied. With the hazardous position I was placed in, this definitely created a safety issue, especially if I had not managed to get out of the traffic lane. Having worked in the fire service for 19 years I had knowledge of the number of crashes occurring under these circumstances thus contributing to my stress level at the time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN,FUEL/PROPULSION SYSTEM 2026-08-04 · NHTSA 11754729

Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times. Issue is intermittent- never know when it will happen which makes it difficult to replicate at service center. Took car into 2 mechanics on separate occasions and finally to the Jeep dealership for service. Because issue couldn’t be duplicated- nothing was done. However, recently while driving, same extended crank pattern noise and unstable/rough propulsion occurred while driving on the highway. Same Electronic throttle control warning light came on along with the check engine light. Also cruise control and the auto On Off feature became disabled. I scheduled service with my mechanic as soon as possible and they found the stored code was related to Technical Service Bulletin 2014-004-25 REV.B. This bulletin lists the symptoms I described yet the dealership did not perform the fuel pressure Test and Replace Fuel Pressure Regulator. I called the dealership to schedule warranty service for this TBS and they gave me difficulty acknowledging the TSB was issued for my make/model/year and scheduling a service appt. I spent the last few hours reading all of the complaints on NHTSA for 2021 Jeep Grand Cherokee and it is alarming how many of the complaint are for this specific issue. It is dangerous for anyone on the road to be driving in a vehicle you can’t rely on to propel you forward when you press the gas or stall due to faulty fuel pressure regulator amid traffic. An investigation should be done. Furthermore, in reviewing other recalls, I found this is a recurrent issue for Jeep. It appears they’ve been various safety recalls issued for this in the past for vehicles made from 2011-2020. How they haven’t addressed it in new models is appalling. For owners of the vehicle, it’s difficult to have any leverage with dealership since it is not easy to replicate on demand.

EXTERIOR LIGHTING 2026-07-26 · NHTSA 11752887

I was driving back from the airport and as it began to get dark, it became apparent I had no headlights. I somehow managed to drive the last two hours home on parking lights and lights from other vehicles.I took it to a Chrysler Jeep dealership Goldies in Huntington, West Virginia. The exam that I put a bulb in the driver side. In the passenger side, the LED portion is still glowing, but is yellow green and they told me it would require a headline assembly which would call somewhere between 1500 and $2000. The bulb alone was just over $500. They told me that the filaments had cracked in the bulb despite no apparent damage to the vehicle. I owned an accurate T from 2008 to 2021 I and it never required new bulbs. I actually don’t do much nighttime driving so they could not have many hours on the lights. I don’t know what but something is wrong here.

FUEL/PROPULSION SYSTEM 2026-07-14 · NHTSA 11750460

While driving, the vehicle experienced a sudden, unexpected engine stall and complete loss of propulsion due to a premature failure of the in-tank electric fuel pump. This failure occurred at only 37,000 miles, which is well below the expected lifespan of a major fuel system component. A sudden loss of engine power while operating at speed poses an immediate safety hazard, increasing the risk of a rear-end collision or leaving the vehicle stranded in active traffic. The fuel pump had to be replaced immediately to restore the vehicle to a safe operating condition. The original failed component was replaced by an independent repair facility, and all itemized repair orders and proof-of-payment receipts have been retained. I am logging this complaint to urge NHTSA to investigate a potential manufacturing defect in 2021 Jeep Grand Cherokee fuel delivery systems.

ELECTRICAL SYSTEM 2026-06-14 · NHTSA 11744034

I had stopped at a red light and the auto start/stop turned off the car. It would not restart. The fault caused it to stay in Park and could not get out of Park to move vehicle. This not only caused a road hazard but made me and others unsafe. The cause was a enclosed fuse box that made batteries go bad. I feel Jeep should be responsible for this.

UNKNOWN OR OTHER 2026-05-20 · NHTSA 11739065

I’ve had to replace a total of two times my transmission, including the heater cooler, condenser antifreeze, coolant equipment The radiator tire rods. I have a document multiple documents that will show everything that has been done to my car because of all these malfunctioning parts inside of the car I’ve asked myself so many times why is my car not on recall two transmissions in less than five years it’s not normal. The First transmission was replaced before 10,000 miles and my car doesn’t even happy at 40,000 miles.

SUSPENSION 2026-05-16 · NHTSA 11738229

Every time I hit a bumb or hole. The back end slides around. I’ve almost wrecked 100 times. And my tires wear down on tge back. Pleaee do something befor I kill someone or myself. The jeep is not safe. This is my 4 jeep and have had alot of problems

ENGINE 2026-05-14 · NHTSA 11737814

-Thermostat -car died in traffic -not that I know of -it was diagnosed by the dealer -no warning lights or lamps -not that I’m aware if

WHEELS 2026-05-11 · NHTSA 11736947

To Whom It May Concern: I am writing to formally notify you of a serious and dangerous safety defect involving the vehicle I purchased from Carvana on February 2, 2026. On April 9, 2026, while driving on the highway at 70 MPH, my truck stopped abruptly after experiencing a critical wheel failure. Upon exiting the vehicle, I notice that all the lug nuts were missing. I immediately located a tow driver that confirmed what I observed. The tow company towed the vehicles to a Dodge mechanic in Paducah, KY. Upon inspection by a certified mechanic, I was informed that the wheel failure was caused by either a improperly installed loose or too tightened lug nuts, resulting in damage to the wheel hub and wheel assembly, which condition represents a severe safety hazard that could have resulted in catastrophic injury or death. Prior to the malfunction, there were no warning lamps or messages until the actual event. When purchased, Carvana represented that its vehicles undergo thorough inspections and are safe for operation. However, this incident demonstrates a clear failure in inspection, preparation, or mechanical servicing, including but not limited to: •Failure to ensure lug nuts were properly installed and secured •Failure to identify an obvious and critical safety issue •Delivery of a vehicle that was not roadworthy at the time of sale A wheel detachment risk is not a minor and or normal wear and tear as stated by Carvana's warranty company Silver Rock Warranty and Carvana Warranty support team. The malfunction was a fundamental safety failure that any reasonable inspection would have identified and corrected prior to sale.

POWER TRAIN,EXTERIOR LIGHTING 2026-04-06 · NHTSA 11729494

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal and attempting to overtake another vehicle. The RPM was extremely elevated; however, the vehicle failed to respond as intended. The contact pulled over to the shoulder of the roadway and restarted the vehicle before resuming normal driving. The contact became aware that, when shifting between automatic and manual driving modes, the vehicle operated normally without hesitating. The vehicle was taken to several dealers on several occasions; however, the dealer was unable to duplicate the failure or determine the cause of the failure. In addition, the headlights occasionally shut off unexpectedly while driving at night. The contact would pull over and wait for the headlights to return before resuming normal driving. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN for the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

ELECTRICAL SYSTEM,ENGINE 2026-04-02 · NHTSA 11728882

This submission is an update to NHTSA Complaint #11727024. The vehicle continues to experience recurring engine overheating and misfire conditions. These issues have been previously diagnosed and are consistent with known manufacturer Technical Service Bulletins (TSBs) related to this engine. Despite this: The dealership has not performed the appropriate diagnostic protocol (including STAR testing) The manufacturer, Stellantis, closed my case without resolving the issue No repair or corrective action has been completed The vehicle remains in operation due to lack of manufacturer support. This condition presents a potential safety risk, including: Loss of power while driving Risk of engine failure or shutdown Increased risk during normal roadway operation The vehicle is regularly operated by my 17-year-old daughter, which increases concern regarding driver safety and reliability of the vehicle under these conditions. This situation reflects: A known defect documented by the manufacturer Failure of the dealer network to properly diagnose/repair Closure of a manufacturer case without resolution of a safety-related issue I am requesting that this complaint be reviewed as part of any broader pattern of similar failures and considered for further investigation.

SUSPENSION,POWER TRAIN,ENGINE 2026-04-02 · NHTSA 11728833

BE ASVISED, THIS REPORT MAY BE INTERCEPTED, DELETED, HIDDEN, OR MODIFIED UPON RECEIVING. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION Vehicle Safety Complaint Complainant: [XXX] [XXX] [XXX] Vehicle: 2021 Jeep Grand Cherokee ------------------------------------- SAFETY DEFECT COMPLAINT – POST-REPAIR VEHICLE CONDITION I am reporting a serious safety concern involving my vehicle following collision repairs performed by Gerber Collision & Glass under a claim handled by State Farm Insurance. After the repair, the vehicle began exhibiting multiple safety-related issues, including: - Steering instability and shaking - Engine performance issues and abnormal noise - HVAC malfunction - Persistent chemical and/or coolant odors - Physical symptoms while driving, including dizziness, lightheadedness, and shortness of breath I returned to the repair facility with photographic evidence showing parts with visible wear and damage that appear inconsistent with proper replacement. Despite this, no diagnostic evaluation was performed, and no corrective action was taken. The repair facility has refused to address the condition of these parts, and the insurer has refused to authorize further inspection. Additionally, there are discrepancies between the insurance estimate and the final repair invoice, raising concerns about whether the documented work matches what was actually performed, including work involving structural components such as the cradle/subframe. I believe this vehicle may be unsafe to operate and that the repair may have introduced or failed to correct conditions that pose a risk to driver safety. I request that this matter be reviewed as a potential safety defect related to post-collision repair. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

LANE DEPARTURE Colisão 2026-03-30 · NHTSA 11727969

My son’s car drifted to the right past the white line and he ended up hitting a hydrant and continued at least 100 ft before stopping. Our dash cam showed a slow smooth drift to the right without any lane assist being activated to pull the car back. All safety features were activated and turned on the day we bought the car for him. It was the main reason we chose this model. He is very lucky to be alive. After the impact, the car just barely missed a business sign, a telephone pole and a tree. The car was declared totaled. Unfortunately, the total amount the insurance is offering is about 4k short of what we still owe. Words cannot express how lucky we are that our son is okay, but we are very angry that the features we bought the car for, failed him.

ELECTRICAL SYSTEM,ENGINE 2026-03-25 · NHTSA 11727024

I am reporting a repeated safety-related issue involving my 2021 Jeep Cherokee Overland. The vehicle has experienced ongoing engine misfires and overheating, which create unsafe driving conditions. The issue presents as follows: -Engine begins to misfire, causing rough operation and shaking. -The check engine light flashes intermittently indicating active misfire. -Vehicle performance becomes inconsistent, with concern for loss of power while driving. -Vehicle experiencing coolant loss/overheating, concern for engine failure. These conditions create a serious safety risk, as the vehicle may lose power unexpectedly or become inoperable while driving. Multiple repair attempts have been made, including replacement of ignition components (coils and spark plugs) and other related service. The issue continues to recur, and the root cause has not been resolved. Despite repeated attempts to resolve the issue through the dealership and manufacturer, the problem persists and the vehicle remains unreliable. The manufacturer has not provided a resolution despite multiple attempts, and communication is unsuccessful I am submitting this complaint due to ongoing safety concerns and a lack of resolution.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 2026-03-20 · NHTSA 11725887

I was driving my car and the car shut off at 30 mph. It completely stopped and the steering wheel locked up. Started flashing start/stop and told me to put it in park. Glad no one got hurt and hope it doesn’t do it again.

FUEL/PROPULSION SYSTEM 2026-03-17 · NHTSA 11725092

Fuel pump loosing prime it cracks either in housing or hose internal to the tank and it causes it to loose prime. Long Crank Times/No Start And stall and rough idling at stoplights and upon acceleration. Issue was confirmed and reproduced by independent service center.

SUSPENSION,ELECTRICAL SYSTEM 2026-03-12 · NHTSA 11723965

I own a 2021 Jeep Grand Cherokee Trailhawk which we purchased new. On Dec 30, 2025 we were driving home and received a service suspension message on the dash. We took it to our mechanic immediately and they diagnosed it and replaced the left front ride sensor. $380.88 In Jan 21,2026 the ride height message was back. They removed and replaced the air pump assembly with a new united. To remove & replace-suspension-rear suspension-ride control compressor, R&R $2,026.31. Feb 26, 2026 Took back to Lithia Dealership . Stability Control light was on and Traction control light are on check on advise. Changed out Module Transfer Case $1,013.33. Upon further research found out other Jeep owners had the same problem with the air suspension system. I feel this should be looked into.

EXTERIOR LIGHTING 2026-03-09 · NHTSA 11723113

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while the vehicle was parked with the headlight switch set to the Automatic Off/On position, the headlights blinked continuously, the bulb became red, and then the headlights became inoperable. While the headlight switch was in the on position, the headlights operated as designed. There was no warning light illuminated. The vehicle was not taken to a dealer but was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V950000 (Exterior Lighting); however, the VIN was not included. The failure mileage was 70,000.

FUEL/PROPULSION SYSTEM 2026-02-27 · NHTSA 11721089

Hesitates to start

STEERING 2026-02-25 · NHTSA 11720346

Steering is erratic while driving. Car is shifting left and right by itself while driving down the road feeling like the tires want to go different directions from one another. Steering wheel makes noticeable movement on its own left and right while going down a straight smooth road.

ELECTRICAL SYSTEM 2026-02-19 · NHTSA 11719226

The screen for mapping other controls is delaminating, creating a safety and distraction hazard

SEAT BELTS 2026-02-19 · NHTSA 11719178

Driver's seat belt retractor doesn't retract all of the time. Hangs up & leaves slack. Bought car & wasn't as bad. Didn't talk to dealer until now. Drove car 800 miles & 4 months since purchase. Dealer service dept says no extended warranty etc. I'm past the original warranty period & the 3 month certified used car warranty. Car was sold on Oct 14, 2025. The equipment checklist form marked that all safety systems were working. I feel a slack belt, getting worse is a safety issue the manufacturer should fix in a 5 year old car. Date is now when it's gotten really slow. It was somewhat that way at purchase. Needed to be shook to retract. Al

POWER TRAIN 2026-02-16 · NHTSA 11718273

REPEATED CAM SHAFT FAILURE. THE VEHICLE HAD A SUDDEN LOSS OF POWER. THIS HAS HAPPENBED THREE TIMES IN THE LAST 12 MONTHS. IT IS CURRENTLY AT A STELLANTIS DEALERSHIP IN MICHIGAN. THERE IS USUALLY N O PRIOR WARNING. THE CHECK ENGINE LIGHT COMES ON AS SOON AS THE ISSUE STARTS.

SUSPENSION 2026-02-09 · NHTSA 11716702

Over the past year, I've noticed a suspension-related squeak - increasing in frequency - coming from the rear of my 2021 Jeep Grand Cherokee Limited vehicle. I brought this to the attention of the Jeep dealer service dept where I purchased the vehicle, as well as to another independent auto repair shop, and both indicated they could not find anything wrong. Today, I saw news on the internet of the Jeep Grand Cherokee Limited "rear coil spring" issue as described in this Safety Recall report [XXX] and now believe the noise I've been hearing may be related to this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER 2026-02-09 · NHTSA 11716643

I was driving on the highway. There were no other vehicles nearby. I heard a loud pop/bang. I thought a tire burst but then discovered the back windshield had shattered

EXTERIOR LIGHTING 2026-02-07 · NHTSA 11716392

Car has 28k miles. It is driven by a [XX] year old. It is a Jeep GC Summit which is top of the line for Jeep. Both headlights were blown and the dash warning system never alerted that the lights were out. Car is equipped with the headlight monitoring system. She never drives at night so I cannot give you an exact date but we think it has been out since 2024 which is the last Texas inspection it had and passed. Contacted Jeep Wave with concern and was blown off and sent to a VM which was never returned. You have a recall for the Laredo and Overland models but not the Summit. The DRL lights thankfully are bright but you still need headlights. Car has been set to auto for headlights due to her age. I am hoping you give this a serious look. I posted on Facebook and other people are having the same issues with the Summits. You have no headlights and nothing saying they are out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING Colisão 2026-01-30 · NHTSA 11714510

The contact owned a 2021 Jeep Grand Cherokee. The contact stated that while making a left-hand turn, the wheels on the vehicle failed to follow the trajectory of the movement and failed to function as intended, and moved toward the curb. The vehicle came to a stop when it hit the curb. It was unknown if any warning lights were illuminated. The driver-side and passenger-side air bags did not deploy. The contact exited the vehicle, and upon inspecting the vehicle, the contact noticed that the front right and rear passenger-side tires were facing inwards. The vehicle was towed to a collision center. The contact was not injured. No police report was filed. The insurance company was notified and deemed the vehicle a total loss. The failure mileage was approximately 127,000.

ELECTRICAL SYSTEM,ENGINE 2026-01-24 · NHTSA 11713059

This vehicle has ongoing issues with electrical systems. Any time temperature drops into negative digits the vehicle will drain both batteries to the point the auto is inoperable. Further jump starting the vehicle in a very low battery state is a futile venture. The issue leaves the vehicle and it's occupants stranded in sub-zero conditions.

ENGINE 2026-01-11 · NHTSA 11710178

I am reporting a potential safety-related defect involving my Chrysler vehicle equipped with a V6 Pentastar engine. During a routine oil change a few weeks ago, I was informed by the service provider that my engine oil level was extremely low, despite the oil change being performed earlier than the recommended interval. This was alarming, as the vehicle had not shown any warning lights or obvious leaks. The service provider advised me that Chrysler vehicles with the V6 Pentastar engine have a known issue related to a defective engine seal that can cause excessive oil consumption. I was told that Chrysler is aware of this issue, that it has been the subject of class action lawsuits, but that it has not been formally recalled. I have since submitted my information to a class action settlement related to this issue but have not received any response. Due to the risk of engine damage, sudden failure, or safety hazards while driving, I believe this issue should be formally reviewed and documented by NHTSA. I am submitting this report to help document a potentially widespread defect that may affect vehicle safety and to ensure appropriate action is taken to protect consumers.

FUEL/PROPULSION SYSTEM 2026-01-11 · NHTSA 11710214

The 2021 Jeep grand cherokee I owned had problem when I started the vehicle It would not start and had to do it again and again to restart which damaged the starter and batteries I suffered a big monetary loss when I traded this car as Chrysler and Stellantis refused to acknowledge the recall of the fuel pump relay

POWER TRAIN 2026-01-06 · NHTSA 11709111

35000 miles 4 wheel drive transfer case went bad. Company honored full repairs. I was the second owner of this vehicle.

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE Colisão 2025-12-21 · NHTSA 11706391

I was driving north on I64, and a car in front of me suddenly stopped. Cruise control was on, but when i applied the brake, my car did not stopped, and cruise control speed up, before decreasing speed. Instead of turning off, and allowing the car to slow down. I had to swerve, causing to go off on the side of the highway, and held my foot on the brake for almost a mile, along the side of the highway, before the car came to a stop

UNKNOWN OR OTHER Incêndio 2025-11-25 · NHTSA 11701396

My jeep started on fire in my garage. I put my items for the day in my jeep then started it the garage door was open. I started it at 0557. I went and got my son dressed brought him to the living room I heard noises from outside in the garage. I opened the door in the house to the garage, and it was full of smoke. There were flames coming from the front of the jeep. I called 911 at 0603. What component or system failed or malfunctioned, and is it available for inspection upon request? UNKOWEN How was your safety or the safety of others put at risk? The jeep engulfed in flame very quickly. If it wasn't for the quick thinking of my fiancé our home would have been a total loss as well. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I have a complaint going with the BBB Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police yes my jeep was bunted to the frame. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, I have had no issues with my jeep.

ELECTRICAL SYSTEM 2025-11-20 · NHTSA 11700572

Constant problems with starter engaging and not starting vehicle. This form only gave me one option for date; This has happened multiple times. This is a defective part, I went to Dick Scott dealership, tech wrote to check car and did not note defective starter; Wanted me to pay $118 to inspect the jeep. In the warranty jargon, it stated if it was a defective part, it would be replaced. I only have 32000 miles on the vehicle.

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Perguntas

O que os proprietários mais relatam sobre o 2021 Jeep Grand Cherokee?
Mais reportado: electrical system, em 413 reclamações de proprietários registradas na NHTSA.
Quantos relatos de proprietários mencionam um acidente ou um incêndio?
Dos 47 relatórios mais recentes, um acidente é mencionado em 3 e um incêndio em 1. Estas são as reclamações dos proprietários, não conclusões confirmadas.