Jeep Grand Cherokee 2014 — Problemas relatados

The chrome trim surrounding the circular cup holders in the center console has begun separating and peeling away from the plastic. It is lifting around most of the circumference, exposing extremely sharp edges. While placing a coffee cup into the holder, the exposed metal-like trim sliced my finger open and caused an actual bleeding injury. I have photographs documenting both the defective trim and my injury. I have also become aware of other owners reporting similar problems with the same component in Jeep Grand Cherokees. I consider this a safety hazard because the cup holders are used regularly by both drivers and passengers, and the exposed edges can cause lacerations. I would like to know whether Jeep has received other complaints about this defect, whether there are any technical service bulletins or investigations involving this component, and whether Jeep will cover the repair.

Shifter shifts into neutral while driving. Then after coasting out of traffic vehicle will not start for at least 10 minutes. Electronic shifter module seems to be the cause

I am filing a formal safety defect complaint regarding my 2014 Jeep Grand Cherokee Limited. This vehicle has only 59k miles on it. The front seatbelt mechanism has completely failed to retract, rendering the seatbelt entirely inoperable and making the vehicle legally unsafe and hazardous to drive. The passenger seatbelt, while currently operable, has also failed Jeep’s inspection, requiring replacement. Stellantis/Jeep has explicitly acknowledged this severe structural defect by issuing an official 15-year, unlimited-mileage Extended Warranty Campaign (Campaign ID: X90) specifically covering front seatbelt retraction failures for this exact make and model. Despite this being a critical, federally mandated occupant-restraint safety component, the manufacturer has kept the replacement part on continuous "backorder" for the last 11+ months, when ordered by my dealership. By failing to supply the necessary safety parts to repair a known defect within a reasonable timeframe, Jeep is forcing consumers to either operate an unsafe vehicle without a functioning seatbelt or leave an expensive vehicle completely grounded and inoperable indefinitely. I am requesting that NHTSA intervene regarding Jeep’s failure to maintain a viable supply chain for critical occupant-restraint safety components under active safety campaigns.

Took my vehicle to Chrysler Dodge Jeep Ram of Seminole County located at [XXX] the recalls were never addressed a Service Rep [XXX]sted I pay a diagnoticed fee of 213.95$ or my vehicle would not be released. I called a tow to pick up my vehicle [XXX] truened my tows away twice. I had to file a processory lein with the courts to get my vehicle released. When I left my vehicle st the dealership my windows were rolled up and doors locked. When I picked up the vehicle there was a plastic bag over the window with tape the tape is struck on my paint on the driver side door items are missing from my vehicle totaling 2000$ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact filed the complaint on behalf of his deceased brother who owned a 2014 Jeep Grand Cherokee. The contact stated that, based on an accident report, it was believed that the driver was traveling at a high rate of speed on the highway when he lost control of the vehicle, veered off the roadway, and collided with a utility pole. The impact resulted in the driver being ejected from the vehicle. The driver was pronounced deceased at the scene. The contact stated when going to check the vehicle at the tow yard, the driver-side curtain airbag and the steering wheel airbag did not deploy, although all other airbags in the vehicle did deploy. The failure mileage was 150,000.

My 2014 Jeep Grand Cherokee began popping out of gear (aka shifting into neutral suddenly) while at cruising speed several months ago. This causes the car to lose drive altogether at highway speed and requires the driver to pull to the side of the road in order to restart and resolve the issue. Before the restart, the power brakes fail to work any long and the driver needs to press very hard on the pedal in order to keep the vehicle stopped or slowed. This has no put myself and the drivers behind me at significant risk if the driver (my daughter) or me are unable to pull to the side of the road safely or if the cars behind us cannot avoid us. My mechanic cannot diagnose the issue. We changed the transmission and the problem has persisted. There are no warning lights or check engine lights associated with the error. It seems very similar to what's happening here -> [XXX] However, the Jeep dealership wants way too much money to diagnose the issue. I've seen the issue reported by other 2014 Grand Cherokee owners in forums with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was at a red light stopped and proceeded to drive forward because the light had turned green - within 30 seconds of driving forward, my passenger headrest deployed automatically. It made a loud noise, scaring the heck out of me. The noise was so loud I thought somebody was firing a gun. This could be a huge safety concern if somebody was sitting in my passenger seat and the headrest slammed forward toward their head. The noise scared me so much I swerved off the road almost hitting a guard rail. Thankfully, I wasn’t going too fast.

The passenger-side seatbelt was reported defective in November 2024. A replacement part was ordered November 26, 2024 through Stevens Creek Chrysler Jeep Dodge in San Jose, CA. The repair remained incomplete. Stellantis closed the warranty case on February 20, 2025 without resolution. A later dealer repair of the passenger-side belt was performed incorrectly - the belt still does not function properly. The driver-side seatbelt repair also remains pending. The vehicle has been without properly functioning seatbelts since November 2024, which is a safety risk to occupants. Prior actions: warranty cases 92015425, 92205332, 91553717; Bay Legal PC demand letter dated February 27, 2025 under California's Song-Beverly Consumer Warranty Act. Desired outcome: investigation of the seatbelt defect and a completed, correct repair of both belts.

Saturday night, [XXX], my family went out to dinner and took my elderly father ([XXX]), who sits in the front seat when we go out together. Upon returning to his home, he got out, and we drove back to our home, approximately 2 minutes away. My husband parked the car, turned off the engine and while we were exiting the vehicle, the now empty passenger seat headrest popped open with a loud bang. Had my father still been sitting there, he would have been injured. I contacted customer care this morning with my concerns and was told that although they are aware of the problem, there was nothing they could do about the repair as the extended warranty period had ended. I had no notification of such an issue or related warranty as I purchased the vehicle in July of 2022. The warranty period was still active at the time of purchase. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The airbag warning lamp is illuminated on the dashboard of my 2014 Jeep Grand Cherokee (Limited 4WD, 3.6L V6). A Jeep dealer (Lee Dodge, Westbrook, Maine) diagnosed the problem as fault code B0020-13, a driver-side frontal airbag squib circuit fault, and stated that the airbags and seatbelt pretensioners may not deploy in a crash. The dealer quoted $3,442.35 for the repair and denied goodwill coverage. I opened a case with Jeep corporate on October 8, 2026 (case number [XXX], case manager Kenneth) and sent follow-up emails on October 10, 12, and 14, and left multiple voicemails; Jeep corporate has not responded. No crash, fire, injury, or fatality has occurred. This is a report of a safety defect, and the manufacturer has been unresponsive. Approximate vehicle mileage: 42,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

the transmission/clunks when starting, wile climbing hill wont engage loud crack when turning out of driveway right mirror wont engage when car is near the warning or the beeping wont go off climate control door wont move backup camera goes out / electrical system bugs also, repaired suspension system axle assembly front steering rack penion motor mount left side suspension control arm tpms sensor

On 10/10/26 I was struck in the neck and back of head from the headrest on the passenger seat as my wife was driving on us 41 there was no collision.

The dealer and Corporate Partner are refusing to perform the federally mandated Z46 safety recall (NHTSA 22V406) on my 2014 Jeep Grand Cherokee until they replace the supply line for a $1000, because they said it rotted/rusted. This factory supply line is made of nylon plastic and cannot rust. I suggest it blew out as part of a failing HPFP covered under the recall, and they misdiagnosed it. Furthermore, the technician and service advisor stated that they had not checked for any metal as part of the recall. I have asked for legal documentation for the estimate of parts and labor for the replacement of said supply line and have not received it.

Dealer illegally refused to complete recall repairs. Lakeshore Chrysler Dodge Jeep Ram Fiat located at 330 E Howze Beach Rd Slidell, LA 70461 refused to complete recall repairs for manufacturer recall 66A, NHTSA recall number 23V-411. While traveling for work out of state the vehicle suddenly died and would not start due to the loss of signal for the crankshaft position sensor. this happened late on [XXX] and transportation could not be arranged until Friday. The vehicle was trailered and brought from Texas to the Slidell dealership on Monday June 9 2025. The service department informed us they did not do recall repairs on the EcoDiesels unless they had sold it to us directly. They said this was because it takes too long to do the repairs and customers get upset over the wait and that they did not want to loan vehicles for extended periods of time not knowing how long it would take to complete the work if parts were back ordered. We had to have the repairs completed at an independent repair shop and paid out of pocket for the repairs and the transport of the vehicle from Texas to Slidell, Louisiana where we reside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that after starting the vehicle, the instrument cluster went blank and failed to display the speedometer or fuel gauge. The contact parked and turned off the vehicle. The contact stated that before the failure the battery was recharged due to the vehicle not being driven daily. The contact associated the failure with NHTSA Campaign Number: 13V483000 (Service Brakes, Hydraulic, Electrical System, Electronic Stability Control); however, the VIN was not included in the recall. The failure mileage was approximately 172,600.

I am reporting a serious safety concern involving the transmission/power train of my 2014 Jeep Cherokee Limited, VIN [XXX], with fewer than 80,000 miles. The transmission failed suddenly when I was approximately one minute away from entering a highway. The vehicle became inoperable and left me stranded in an isolated area with little or no cellular reception, and I had to find assistance. Had the transmission failed one minute later while I was traveling at highway speed, I could have been seriously injured or killed. I could have died because of this failure. Or I could've killed or injured someone else on the road. There were no meaningful warning lamps, dashboard messages, or other advance warnings that alerted me that a complete transmission failure was imminent. The transmission failure was confirmed through the repair process by the service facility that repaired the vehicle. The transmission has already been repaired, and I have repair invoices, diagnostic records, and service documentation available upon request. I was without my vehicle for nearly one month while the issue was being addressed. The vehicle has not, to my knowledge, been inspected by Jeep/Stellantis in connection with this safety complaint. I contacted Jeep Customer Care and specifically reported this as a safety concern, but I was told that a claim could not be opened or assigned to a case manager because the vehicle is no longer under warranty. I work from home, drive the vehicle relatively little, keep my vehicles in very good condition, and have completed required maintenance. Despite this, the transmission failed before 80,000 miles. I have also experienced radiator/cooling-system failure, a failed brake caliper & repeated brake/rotor issues. I am asking NHTSA to document and review this sudden transmission failure and determine whether it is consistent with other known safety-related transmission problems involving the 2014 Jeep Cherokee. THERE ARE OTHER 2014 RECALLS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After turning into a parking lot and VERY slowly turning right to enter a designated parking space my 2014 Jeep Grand Cherokee suddenly, with no warning or prompting, highly accelerated forward causing the Jeep to jump up over the curb, ran over a bush which lifted the left side front tire off the ground, continued high acceleration forward making an immediate and abrupt stop colliding into an eletrical power pole at the right front end, both airbags deployed. This happen in a moment's time with no time to react, distance from acceleration to impact with electrical pole approximately 12 feet. No passengers, the driver received contusions and abraisions. 911 was called, local city police responded & report written, Ambulance called to assist injured driver, tow truck transported Jeep to requested Body Shop, Insurance company notified. Jeep released from Body Shop transported by Insurance Company for Inspection. Had the accleration not stopped due to collision with power pole the vehicle would have entered and crossed a 5 lane main street against traffic directions at a stoplight which could have resulted in many collisions and injuries to other motorists. Insurance company has totaled the vehicle and unknown if inspection(s) have been completed by all interested parties. Owner/Driver has not been notified of any further inspection results.

While maneuvering in a parking garage and switching between reverse and forward, the engine suddenly and unprompted revved excessively, sounding as though the accelerator pedal was floored. The vehicle forcefully lunged forward against braking pressure into a cement wall, causing front-end damage to the vehicle. Cruise control was completely disabled and no check engine light or warning indicators illuminated on the dashboard. At no time did I feel like I had control over the car. I sustained some contusions. No one was in the vicinity at the time; however, other cars and/or people could have been struck. The vehicle has yet to be examined by anyone although I am in the process of arranging for an autobody repair shop. Prior to this, the car was in its usual state of health without any issues.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 40 MPH, the front passenger’s side active head restraint inadvertently deployed without an impact. The front seat passenger was not injured. The vehicle was taken to the dealer, where it was determined that the active head restraint needed to be replaced. The contact was informed that the failure was associated with an extended warranty program that had expired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.

This complaint is being filed regarding a failed and botched remedy of two federal safety recalls: the Crankshaft Position Sensor recall and Safety Recall Z46 (High-Pressure Fuel Pump) on my Jeep Grand Cherokee EcoDiesel.The vehicle was delivered to Kendall DCJR of Soldotna, AK for the recall services. The technician performed the recalls, but the high-pressure fuel pump failed immediately, resulting in systemic fuel leaking directly into the engine's crankcase oil pan. The fuel contamination thinned the motor oil, dropped oil pressure, caused the oil filter to collapse, and resulted in a catastrophically blown motor.Physical inspection confirms the entire fuel system is filled with destructive metal shavings and debris ("glitter") from the disintegrating pump, requiring a complete replacement of all fuel components and the engine assembly. The vehicle has been rendered entirely undrivable and has been sitting out of service at the authorized dealer for over 30 cumulative days. The manufacturer (Stellantis/Jeep) has failed to provide a safe, effective, and timely remedy for these safety recalls, and is refusing to issue a Corporate Rental Authorization (CRA) or alternative transportation while my vehicle remains grounded due to the safety defect's failure. This is a complete failure to execute a federal safety recall remedy in a reasonable timeframe.

engine transmission motor mount backup camera fuel pump headlights dash cluster radio mirrors inside mirrors tailgate latch seat belt climate control engine light transmission shifter

I am the original owner / a loyal Jeep owner and have taken excellent care of the vehicle. Right now, the leather on my upper dashboard is completely bubbling, shrinking, and pulling away from the defroster vents. This is creating a serious visibility issue due to glare, and it prevents the defroster from blowing air effectively, which I feel is a major safety hazard. I am fully aware that the original warranty and the limited X81 extension program have technically expired. However, this issue began only a few months ago and because this is a well-documented manufacturing defect specific to the leather dashboards on 2011-2014 Overlands and Summits, I am requesting corporate goodwill assistance to cover the cost of the replacement. Can we please open a customer assistance case to review this issue.

Active head restraint on driver seat deployed today for no reason. No collision, just deployed on its own.

My 2014 Jeep Grand Cherokee suffered a total intake manifold failure directly resulting from a secondary breakdown of Safety Recall W79 (NHTSA Campaign 20V-699). Physical teardown at an independent facility exposed a 70% engine runner restriction and seized glow plugs due to volatile exhaust sulfur, creating an active fire risk. On July 9, 2026, LaFontaine Fenton was presented with clear mechanical photos and a continuous 2023 dealer repair loop under Customer ID [XXX], but formally refused to open a corporate STAR Case or dispatch flatbed transport to remedy this active safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle has a severe, life-threatening safety defect where it randomly drops into neutral while driving at speed, physically locks the shifter, and actively engages the electronic braking system on its own, stranding me in active traffic. I brought the vehicle to a certified Jeep dealership to resolve this exact symptom. They misdiagnosed the vehicle and charged me nearly $3,000 to replace the valve body and connectors. The dangerous symptom remains completely unchanged, meaning the vehicle is unsafe to operate and the manufacturer-certified repair facility has failed to remedy a critical safety defect. The issue hasn’t been fixed and it has been 5-6 months.

My passenger seat headrest popped open without any incident or warning and the clip is broken. Air bag deployed from head rest. There was a warranty in place that expired in 2024 but mine just happened while I was driving. It scared me and caused me to swerve. It’s a known issue. Why no recall for safety? Dealership wants to charge 1100 to fix a defect.

My 2014 Jeep Grand Cherokee suddenly developed a no-start condition after previously operating normally. The vehicle would crank but would not start. The battery and fuel injectors were checked and replaced as needed, but the problem persisted. Based on the symptoms and known issues affecting 2011-2014 Jeep Grand Cherokees, the internal fuel pump relay/TIPM is suspected. This defect has been the subject of previous safety recalls because it can cause engine stalling or a no-start condition. Although my vehicle is not currently included in an open recall, it is experiencing the same type of failure. A failure of the fuel pump relay can leave a vehicle stranded or cause the engine to stall unexpectedly, creating a serious safety hazard if it occurs while driving. I believe this issue should be investigated to determine whether additional vehicles should be covered by the recall.

My Son just bought the car from a private party. On our way home the engine light and a lightning bolt icon illuminated on the dash, followed by the vehicle going into limp mode. We had the vehicle scanned for codes and it came back with P0336 (crankshaft position sensor performance). After much investigation online, we found out that this is a known issue with the crankshaft position sensor and, most importantly, the tone wheel on the back of the engine. We looked up recalls on the vehicle and found a safety recall had been issued. While some vehicles affected received replacement of the tone wheel and sensor, others just received a software update. This particular vehicle received the software update. The issue is that the magnetic material on the tone wheel delaminates from the tone wheel. This is a costly repair that should have been fixed correctly from the beginning, not just a software patch. It is a safety concern because it is dangerous when you are traveling at highway speeds and it goes into limp mode.

Airbags failed to deploy in head-on collision at between 40-50 mph.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the contact felt that the vehicle was misaligned. The vehicle was taken to a dealer, where the contact was informed that the rear brake shocks needed to be replaced. The vehicle was then taken to an independent mechanic, who informed the contact that no braking system failure was found; however, the rear-end air bag suspension had blown, causing the vehicle to lean on its right side. The contact was then referred back to the dealer, who scheduled a diagnosis appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 106,000.

See attached document for complaint.

While driving on the highway my Jeep GC shifts into neutral. Once I'm able to pull the car over, I'm not able to put the car into park or shut the car off. After a bit of time the car will start back up and will drive. It has been to the shop and they can not find what is the problem. there are no codes to be read. In reading various forums that is a common problem with the 3.2l engine in the Jeeps. It is dangerous as you lose ability to drive the car on teh highway, when it happens and hopefully you are close to the left lane so you can pull over without being hit.

My 2014 Jeep Grand Cherokee Summit EcoDiesel (VIN: [XXX] ) experienced a catastrophic engine failure at approximately 116,000 miles while driving. The vehicle suddenly displayed an oil pressure warning, and I immediately shut the engine down to avoid further damage and potential safety risks. At the time I shut the engine off, the engine was not making catastrophic knocking noises and was not leaking oil heavily. The vehicle was towed to Astorg Dodge Chrysler Jeep in Parkersburg, WV. Before inspection, I specifically instructed dealership personnel not to start the engine because I suspected a serious oil-related issue and wanted to avoid causing additional damage. Despite these instructions, the dealership started and ran the engine anyway. After the dealership started the vehicle, the engine condition reportedly worsened significantly, including severe engine noises and much heavier oil leakage. I was later informed the vehicle would require complete engine replacement, with estimated repair costs ranging from approximately $10,000 to $24,000. At the time of failure, the vehicle was also subject to the unresolved Z46 High Pressure Fuel Pump (HPFP) recall, which had not yet been completed. I had previously been informed that recall parts were available and the repair would be scheduled. I am concerned that the unresolved recall and/or related fuel system issues may have contributed to this catastrophic engine failure. I am also concerned about the potential safety risk associated with sudden oil pressure loss and catastrophic engine damage while operating the vehicle. I am submitting this complaint so the failure and unresolved recall involvement are documented and reviewed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle is a subject of recall 22V-406 (FCA recall number Z46 [XXX] ), and the repair work for that recall was completed on April 26 of 2024. On April 23, 2026, the vehicle failed in the exact way described in the recall: loss of power, particulate in the fuel lines, failed high-pressure fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA 20V-699, FCA W79 (replaces previous campaign 19V-757/VB1) - this recall involves an EGR Cooler but my VIN number was not included. Today, I have been informed by a mechanic that the EGR Cooler has failed and must be replaced. As this is the same engine and same failure as the above campaign, I am requesting that my repair costs be covered as a result

While driving home from work on March 13, 2026, the alternator in my 2014 Jeep Grand Cherokee (3.0L EcoDiesel) failed, resulting in a progressive loss of electrical power. As battery voltage dropped, the vehicle entered “limp mode.” When I was aproximatly 1 mile from my home when I was forced to stop at a railroad crossing while a freight train was passing. At that time, due to low voltage, the electronic shifter and ignition system became completely unresponsive. I was unable to shift the vehicle into Park or Neutral and was also unable to shut off the engine. The vehicle remained in Drive, requiring constant brake pressure to prevent forward movement. This created an immediate and dangerous situation, as I was stopped very close to a moving train with no functional means of securing or disabling the vehicle. Any loss of braking force or control could have caused the vehicle to enter the path of the train, creating a high likelihood of serious injury or death. After reaching my residence, the condition persisted. I remained unable to shift or shut down the vehicle and was forced to manually disconnect the negative battery cable, which is located under the passenger seat, in order to stop the engine. I am very lucky that I had a small metric socket set in the vehice, that I am somewhat mechanically enclined, and that I have long arms & legs, as this process was extremely difficult. I had to disconect te battery cable while maintaining my foot on the brake to avoid crashing into my garage. The vehicle appears to be designed such that engine shutdown is not permitted unless the vehicle is in Park, while the electronic shifter becomes inoperative during low-voltage conditions. This combination creates a hazardous failure mode in which the driver cannot place the vehicle in Park or turn off the engine during an electrical failure. This incident appears consistent with hazards identified in NHTSA Campaign Number 16V240000 (Recall S27). Despite records indicating that rec

While driving down the road my active headrest randomly deployed and hit me hard in the back of the head. When I went to look at it to reset (because there had been no accident or collision) I saw that the plastic locking pins had broken. I researched the issue and saw that there was already a MOPAR recall for the same issue on the same year and model vehicle I have, but my VIN is not listed as an affected VIN so Jeep will not honor the recall for my product.

RE: The Power Liftgate Module Malfunction Approximately 45 days ago I began to see water build up inside the well where the liftgate locks. After seeing this twice - after it rained - I was at the dealership for an oil change and asked them to take a look. After review they suspected water intrusion, as there was a recall but not specifically on my VIN. Dealership indicated water tests were needed and I needed to drop my car off for the day or 2. They also indicated to seek your help because of the recall. I couldn't leave my car there that day. On 3/28/26 I did several water tests on the hatchback, using a hose and controlled the flow over the different sections of the hatchback in grid fashion of 6 sections. Each section I sprinkled water like a light rain and then waited 60 mins to see if the water would make it into the lock well. After checking I dried the lock well and then waited another hour to be sure no additional water came into the lock well, before continuing the process over the course of that day and the next. Each time water intruded, entered the inside of the vehicle into the lock well. After conducting research on this issue, the recall stated that this could cause a fire, and not to park the car inside of the garage or near other vehicles. As a result, the hatchback is malfunctioning, it opens and then automatically reverses, and it closes. It will not stay open and is not usable. I'd like to bring it back to the dealership for further testing however, I'd also like to get this resolved in the same visit as I'm sure they will find the same outcome of water intruding causing the electrical issues with the liftgate. Due to it being a fire hazard, I'm afraid to use my vehicle. Can you assist so I don't need to leave my one and only vehicle with the dealership for more than a day or two?

The contact owns a 2014 Jeep Grand Cherokee. The vehicle was repaired under NHTSA Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL) but the failure occurred. The contact stated that two days after the vehicle was repaired, while driving at an undisclosed speed, the check engine warning light illuminated. The contact arrived at the grocery store and after the contact walked back to the vehicle, the contact became aware of an unknown part hanging down from underneath the vehicle. Upon inspection, the contact became aware that the reluctor ring had detached from the vehicle. The vehicle was taken to the dealer where it was confirmed that the reluctor ring had detached. The contact was informed that the part was not available and needed to be ordered. The contact was advised to not drive the vehicle for long periods to avoid the engine overheating. The vehicle was not repaired; however, the dealer wrapped a rag around the connector in case of any leaks. The contact stated that failure persisted. The vehicle remained at the residence and had not been driven since. The contact inspected the vehicle and noticed that the rag the dealer placed in the vehicle was soaked. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,900.

Component/System Failure: The internal fuel pump relay within the Totally Integrated Power Module (TIPM-7) failed. This component is not available for inspection as it is an internal board-mounted relay, but the dealership-installed External Bypass Relay (Part #CBWPR091AA) and the failed fuel pumps are documented on the attached service invoice. Safety Risk: The failure caused an unpredictable engine stall at highway speeds in heavy traffic. This resulted in a complete loss of motive power while moving, creating an immediate risk of a rear-end collision and leaving the vehicle stranded in a live lane of traffic. Confirmation: The technician documented a terminal 'static pressure drop' to 35 PSI (Spec is 58 PSI). Based on this confirmed low-pressure state, the dealer required the replacement of both the Main Fuel Pump and the Siphon/Auxiliary Transfer Pump, alongside the installation of the External Bypass Relay Kit (Part #CBWPR091AA) to restore safe operation." Inspection: The vehicle was inspected and repaired by the authorized manufacturer representative (Larson Chrysler Jeep). I have also opened a formal case with Stellantis Corporate (Case # 96059987). Warning Symptoms: There were no warning lamps, MIL messages, or starting issues prior to the initial stall. The 'Long Crank' and failure-to-start symptoms occurred immediately after the highway-speed stalls. The vehicle would not restart until it had sat for a period of time, indicating a thermal failure (heat soak) of the internal fuel pump relay. This resulted in the vehicle being stranded in live traffic multiple times while waiting for the component to cool and allow a restart "Note: The attached repair invoice from Larson Jeep contains a clerical typo in the VIN (listing a 'D' instead of a 'B'). The dealership has been contacted to provide a corrected copy, but the technical diagnostics and repair were Selling Dealer: Titus Will Used Cars Lakewood, WA Servicing / Repair Dealer: Larson Jeep Puyallup, WA

Drivers airbag did not deploy in car accident that included substantial front and back end damage to vehicle. This vehicle was purchased used, and from a used car dealership just months prior to accident. Buyer had vehicle further inspected by a neutral third party to ensure safety. The side impact airbags deployed on impact. Head injuries were sustained when drivers head hit the sun visor then the windshield. There are pictures of the vehicle after the accident. The vehicle is currently in possession of the insurance company in another state. There was no indication that the airbag was defective prior to the accident.

The contact owns a 2014 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

I am reporting a safety-related issue involving a 2014 Jeep Grand Cherokee Summit 5.7 HEMI. Within days of purchase, the vehicle experienced transmission slipping and delayed shifting, as well as braking issues. These conditions affected drivability and raised safety concerns during normal operation. An independent mechanic found burnt transmission fluid, indicating that the transmission condition likely existed prior to purchase. Although a fluid change provided limited, temporary improvement, delayed shifting continues to occur. Because the transmission behavior and braking issues can affect the safe operation of the vehicle, I am submitting this report so the issue can be documented and evaluated for potential safety trends. This report is being submitted for safety tracking purposes.

As I was on my home on 2/20/26, I encountered some issues. I made a right turn onto the highway and my vehicle did a little drift but made this weird sound and the front end shook. There were no warning lights or dings that came across the dash. I pulled over into the closest parking lot to see if I could notice anything. I couldn't because I only had the light from a parking lot lamp. So decided to try and make it home which was another 15 minutes away. As I got back on the road and pressed the accelerator, I could here ticking sounds coming from the rear of the vehicle. When I approached the next traffic light and pressed the brakes, the front end shook, making the steering wheel shake, and the rear end drifted left. I made another left and pressed the accelerator. I got up to around 40 phone. The vehicle started pulling to the left and then stabilizing. I turned to my suspension articulation screen. As I was driving and the vehicle still scaring me to the point of a heart-a-stroke, I could see the axles trying to maintain contact with the road. At the same time giving me the feel of a loose steering wheel and a bad suspension. The vehicle continued to shift and shake and feel loose. When you turn into my neighborhood and before my house, there are two deep curves and a lake. I went into the first curve fine until the end of it. (At this time the lake is on my passenger side). As I was coming out of it, the steering wheel feels like its hard to turn or locked. I have to turn left into the second curve. The vehicle would not turn and the rear end felt like it was drifting right. At the edge of the road there is a slight downhill and the lake about 50 ft or so. Luckily, I was able to make the turn before going of the side of the road. Once I made it through the curve, the vehicle did do some shaking, loose steering, shaking, and back end motion until I parked in the yard. Its been parked since then. Thank you for your patience and attention to this matter.

The air bag light on the dash came on . Not sure what to do

I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are telling me they did both recalls but it didn't fix the issue. Klaben in Kent Ohio. They basically did just a flash on it but that didn't fix the issue (LOSS OF CRANKSHAFT POSITION). Everything I read said the reluctor wheel needs replaced and they are telling me the vehicle is too old and won't fix. This is all part of the recall. If you have any questions please call me. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was rolling up to a red light. The jeep shut down on a main road. The battery light, ABS, and power saver mode went on. The power steering shut off and then the car shut off. I was unable to move the vehicle. I wait 5 minutes then started the car again and got it rolled into the nearest parking lot

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, oil was leaking from the vehicle. There was no warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle at the residence and determined that the oil housing unit had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was then taken to an independent mechanic, where it was diagnosed that the oil housing unit had failed again and needed to be replaced. The vehicle was repaired. While driving at an undisclosed speed, there was a loud ticking sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to several independent mechanics to be diagnosed, and it was determined that the rocker arm, piston, and camshaft had failed, and the engine needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to the NHTSA Hotline for assistance. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.

Had a catastrophic fuel system failure and was repaired on the Z46 recall the dealer had my vehicle for 2 months and finally got me a loaner after 30 days. Vehicle was finally repaired after 2 months, drove for approximately 2 months and less than 400 miles and it failed again showing a code of low fuel pressure the same as last time had vehicle towed back to same dealership after making appointment and they have had it for 2 weeks and still have not even run a diagnostic check and are refusing to offer me a loaner.

Seat belt retracted D rings cracked. Seat belt will not retract

The seat belt does not retract. There is a crack where the seat belts enter the post and compresses the seat belt. I took it to the dealer and they would love to fix it but there are no parts available so they can not do anything. In summary we use the seatbelt only as a decoration piece so we do not get ticket it by non-using a seat belt. I asked the dealer if I could try to fix it my myself but he believes I will void the warranty. Not having a seatbelt is a major safety issue, that's why I write to you. Suggestion: (1) or Mopar gets the parts available to the dealer or (2) we do not penalized the user for trying to fix it. This is my wife car [XXX] ) she is [XXX] /o. The car is excellent conditions with 48 K miles. Thank you much for you help in considering this issue. BTW Jeep forum is full of users with the same problem. My name is [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Anti-lock braking system and the electronic traction control system are both failing. There were previous recalls on both systems that say they have been repaired, but the lights for both are constantly on. The brakes do not work fully, and it has caused me to slide down the street from my workplace. The electronic traction control system not working has caused it so that my four-wheel drive does not work, and I have gotten stuck in the snow multiple times. The car has been inspected by a repair technician. The warning lights came on right as the problem was happening.