Jeep Grand Cherokee 2011 — Problemas reportados

I took my vehicle to Vaden Jeep on Chatham Parkway in Savannah, GA for the recall on the brake booster and was told there was a waiting liat to get parts to repair my vehicle. It have been over a year and I still have not received anythi g regarding my brake booster. Also, the recall for the TPIM for my make/model does not seem to be done. My vehicle still acts though it was never done.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at a slow speed, the A/C unit started blowing warm air, with the battery, ABS, and malfunction indicator warning lights illuminated. The vehicle stalled, and the contact to pulled over to the shoulder. Upon inspection, there was extreme heat and a burning odor coming from the engine compartment. A mobile mechanic jumpstarted the vehicle and the vehicle was driven to the residence. The battery was replaced, but the failure recurred immediately after the next start-up. The contact associated the failure with NHTSA Campaign Number: 17V435000 (Electrical System); however, the dealer confirmed that the VIN was not included in the recall. The failure mileage was approximately 250,000.

The car shut off and I can’t get it back on it does not jump I tried replacing the alternator but that’s not it

The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while driving 40-45 MPH, the vehicle rear-ended another Jeep vehicle stopped at the red light; however, the air bags failed to deploy. The contact mentioned that there was no brake pedal depressed in attempts to stop, therefore the vehicle was going at full speed. The windshield washer fluid warning light was flashing, and there was smoke coming from the driver's side front end of the vehicle after the crash. The contact stated that the radiator was caved in due to the impact. The contact did not sustain major injuries. The vehicle was towed and totaled by the insurance company. A police report was filed. Neither the dealer nor the manufacturer was contacted. The failure mileage was approximately 187,000. The VIN and the License plate numbers were not available.

Car has died while driving 4 times in the last 3 years. Complete loss of power WHILE driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. EXTREMELY dangerous. I have paid out of pocket to replace the TIPM (over $3000) and I was not told about the fuel pump relay issue associated and connected with this recall.

I had a recall for my 2011 Jeep grand Cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now it’s doing it again

On February 3, Tuesday drove home from work. The battery light came on. I Drove to AutoZone and they placed it on Diagnostic reader. The diagnostic reader said that the battery had no charge. They told me I need a new battery. I replaced the battery. The next morning, I placed the jeep into auto start. So the Jeep can warm up. When I went outside, there was smoke coming from underneath the hood of the Jeep. I quickly turn off the Jeep and pop the hood. My husband open the hood and can see smoke coming from the alternator. He turned around to turn off his vehicle that was running. I started to video recording the incident and stopped it right away when I started to see flames coming out of the alternator. My husband and I quick action was to grab snow that was next to the Jeep to throw it onto the alternator to put the fire out. It took multiple piles of snow that the husband went and grabbed the fire extinguisher and sprayed the alternator to extinguish the fire. Once the fire was extinguished. We kept an eye out to make sure everything was good. We left the hood up to cool things down. We called morgan Towing to have the Jeep towed to their location to look at the situation. Morgan Towing picked the jeep up on February 4 Wednesday. They replaced the serpentine belt and the alternator. They called us to let us know the Jeep was done. Picked up the Jeep today, February 5 Thursday. I Drove it literally down the street and I can smell strong odor of smoke along with the battery light came back on. I turned back around and brought it back to Morgan Towing. I called my auto insurance and waiting to hear back from them. I am going to call the Dodge Jeep dealership and see what they have to say if if there’s was any recall on the Jeep. Upon my research so far, I didn’t see no recall but again I’m gonna call the dealership.

My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones

The vehicle accelerated on its own unable to control or stop the vehicle

Started Jeep and after driver info cycled through on dash, the battery warning light came on. Battery had been replaced by local Jeep dealer within last 12 months. Contacted dealer, Keller Motors, while sitting in vehicle and made arrangements to drop off. Drove 3 miles to town with light still on. Then seat belt warning light came on and vehicle electrical system suffered complete shut down and would not restart. Got out and detected a smoke smell. Vehicle would not restart. Had vehicle towed to local Jeep dealer and reported issues to service manager. They will look at Jeep next week. Have there been similar incidents reported? Thanks, [XXX] [XXX] [XXX] 2801 PCR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Jeep Grand Cherokee. The contact received a notification of NHTSA Campaign Number: 19V813000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that shortly after starting the engine, the vehicle experienced a loss of motive power. The check engine warning light illuminated. The vehicle was towed to the local dealer, where it was repaired under NHTSA Campaign: 17V572000; however, parts were not available for NHTSA Campaign: 19V813000(Electrical System). In addition, the local dealer advised the contact that the vehicle was in need of a fuel pump replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 141,000.

My check light is blinking and then it stop says I have a random misfire and I done replaced coils spark plugs fuel injectors and I done paid ppl to look at it they none really know what's wrong and I have from my crankshaft sensor all the way up to my cylinder 2 rewired bc my crank wouldn't let my car start got that fixed and I stil have the issue and it just has the misfire and dont know where its coming from..

My Jeep 2011 Jeep Grand Cherokee was repaired under Recall P54 (NHTSA 14V-530) on October 20, 2016, which was supposed to fix a fuel-pump relay defect that could cause engine stalling. Despite the recall repair, stalling continued and worsened, forcing me to pay $573.56 for an independent repair on July 16, 2024 to restore safe operation. Jeep later issued Recall V62 (NHTSA 19V-813) in 2019, acknowledging that the earlier P54 recall fix was defective and could fail due to silicon contamination. I did not receive notice of V62 until late summer 2025, long after paying for repairs. Jeep denied my reimbursement request, citing lack of prior contact and the fact that repairs were done by an independent shop. This is unfair and contrary to federal recall reimbursement policy, since the defect was safety-related, the original recall fix failed, and Jeep admitted that V62 was issued to correct P54’s failure. I request that NHTSA review this case and ensure Stellantis/Jeep complies with recall reimbursement obligations under 49 CFR §573.13.

Transfer case chain making terrible noise under the drivers side

To whom it may concern My 2011 jeep grand Cherokee has a very strong gasoline smell to the point I get dizzy when I’m driving it and a instant migraine Even if the car is parked in my drive way overnight the next morning you can smell gasoline from the outside too Please help me Thank you for your time

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle occasionally stalled while at a complete stop. The contact stated that the vehicle was able to restart after several attempts, approximately 15 minutes. The vehicle was taken to an independent mechanic, where the failure could not be duplicated; however, the contact was informed that the vehicle could be experiencing a fuel pump relay failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V813000 (Electrical System); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 158,660.

Vehicle is stuttering and stalling out due to the computer being broke

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated and there was heavy smoke coming from under the hood. In addition, there was a burning odor on the interior of the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced NHTSA Campaign Number: 14V634000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 89,900.

Alternator caught fire

The engine oil filter housing cooler (part number is: 5184294AE) are made of dissimilar materials (plastic and aluminum) and with normal hot oil temperatures the materials expand and contract at different rates causing failure of the part and leaks. The leak causes loss of engine oil and engine coolant that can sudden engine damage while driving putting the driver and passengers at risk. This seems to affect not only this 2011 Jeep Grand Cherokee vehicle with a 3.6 Liter engine, but almost all 3.6 Liter engines in other Chrysler, Jeep, Dodge, and Ram vehicles.

There is a Customer satisfaction report P01 for timing chain and timing chain guides for 2009-2012 vehicles equipped with the 5.7L Hemi. My vehicle is now undrivable because of this issue and caused piston and valve damage. Because of my VIN not being listed for this recall I am now facing a $9500 engine replacement due to this issue.

The contact owns a 2011 Jeep Grand Cherokee. The contact had received notification of NHTSA Campaign Number: 14V530000 (ELECTRICAL SYSTEM); and the vehicle was taken to a local dealer where the recall repair was performed; however, several days after the recall repair, the vehicle was hesitating while being started. The contact stated that the Battery Charging and Electronic Throttle Control warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

Rear Camera has been intermittent since I got the car new and dark image and not crystal clear . The lens is clean and it works intermittently.. the dealership said it would cost $1000.00 to replace the camera.. since there are recalls currently on other jeeps can you help add my vehicle in the mix.. I just spent over 5000 dollars to get my exhaust system fixed and they didn't even give me a loaner car . Bad cus service and this should be fixed.. a safety issue to me.. just like the recall..

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was smoke was coming from under the hood. The contact pulled into a parking lot to inspect the vehicle and became aware that the alternator was burning red hot. The battery warning light illuminated. The vehicle was inspected by a local independent mechanic who was nearby during the failure, and it was determined that the alternator had overheated. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not included. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Since I bought it at the dealership the car hesitates to start, I took it several times and they couldn't find the fault, they said it could be a problem with the battery so I changed it and it kept doing the same thing. thing, they told me what the tank was. of gasoline I took it to a Nhtsa office and they told me that they would change the part, over time I had the same problem again but now a year has passed and the car no longer starts, from the beginning they have not helped me solve the problem problem. problem problem that comes from the factory.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 70 MPH, it lost automotive power. The contact turned on the hazard lights. The contact was able to pull over to the side of the road. The vehicle stalled but was able to be restarted. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed her the vehicle began to shake and the failure was due to the tip-in. The contact stated that while driving at unknown speeds, the service air suspension message was displayed. The front end of the vehicle was sitting on the tires. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA hotline. The failure mileage was approximately 55,000.

Check engine light flashing! Engine misfire and valve grinding a groove in the cam shaft from cylinder #8. There is a service bulletin issued but no recall or warranty coverage for repair and replacement! They know that they have a problem but don’t want to pay for a recall to repair it! I still have all of the parts from the repair!

Air suspension

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard a loud hissing sound. There was no warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake booster had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

While my wife was driving, there was a noticable whining sound that was followed by heat, burning smell and smoke coming into the cabin. After taking in for service, I was told that the problem was the alternator which would have caught fire or failed without warning increasing the risk of a crash. Upon learning it was the alternator I discovered that there were 2 separate recalls (P60 and & T36) for defective alternators for 2012-2014 vehicles. "The alternator diodes on your vehicle may experience a rapid failure. Variability in the failure mode ranges from no output, reduced output, and/or a fully shorted to ground condition. Depending on the alternator failure mode and timing, vehicle electrical system voltage may drop to critical levels, disabling systems such as Antilock Brake System (ABS), Electronic Stability Control (ESC), Electronic Control Module (ECM), and/or the Central Body Controller (CBC). The driver will have limited or no detection of the alternator failing, which can result in vehicle shutdown while driving and/or an underhood electrical fire." Something terrible could have happened to my wife. Thankfully it did not. When I was told that my vehicle was not included because it is a 2011 I was angry and frustrated which is why I am reporting this to you. I am questioning why the NHTSA - would not include 2011 vehicles in the safety recall as the problem with the alternator is the same. Am I supposed to believe that the defective alternator in my vehicle is not the same as the ones that are in the 2012 when they are having the exact same problem? Along with the anger I feel because of the danger it posed to my family, I am equally frustrated that the repair is not covered under the costly repair because my VIN didn't not fall under the recall.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the brake pedal depressed to the floorboard without warning while attempting to stop the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a defective brake booster. The mechanic discovered NHTSA Campaign Number: 14V154000 (Service Brakes, Service Brakes, Hydraulic) which the mechanic linked to the failure. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was then referred to the manufacturer. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 157,000.

Fuel Cap recovery error light comes on and when taken to the dealership and diagnosed they replaced the fuel cap twice in 2 years. Still presenting the same problem. Engine Rocker arm and camshaft failure on 3.6L V6 Pentastar engine. Stability control problem when driving on rough highway roads at highway speeds makes the vehicle over correct in a left or right direction out of lane almost causing accidents. New shocks & struts, and check of the stability control systems has not corrected the problem

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the vehicle shut off inadvertently. The contact was able to pull over to an open lane, where the vehicle stopped. The vehicle failed to restart. The contact's husband charged the battery with a portable charger, and the vehicle restarted. The contact was able to continue driving. The contact's husband replaced both the battery and the alternator; however, the failure recurred a week later. The battery warning light was illuminated. The contact's husband replaced the alternator; however, the failure persisted. Additionally, the contacted stated that the check engine warning light and the brake warning light were illuminated. The contact later became aware that the VIN was included in NHTSA Campaign Numbers: 15V879000 (Electrical System, Interior Lighting), 19V813000 (Electrical System) and 17V572000 (Service Brakes, Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer and two other dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000. Parts distribution disconnect.

The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while her nephew was driving at 51 MPH, a drunk driver in the opposite direction nearly caused a head-on collision. The contact's nephew veered to the left, but the other driver's vehicle swiped the rear passenger door and rear quarter panel. The vehicle jerked and flipped three times before landing on its roof in a residential yard. The air bags did not deploy. The contact's nephew was unharmed, but the contact's son and a third passenger were injured. The contact's son was transported by ambulance to the hospital with a fractured neck, but the right vertebral artery was unable to be detected. The third passenger was airlifted to the hospital with a fractured sternum and internal bleeding after a plastic piece from the front passenger seat dislodged and struck the third passenger's chest. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 215,000.

The Horn has stopped working and it appears to be the Clock Spring. This is a safety hazard as it can cause the airbags to engage randomly or NOT engage in the case of a crash. This is an expensive repair that should not be at the expense of the owner since it is a defect in the Clock Spring. I am aware that there have been Clock Spring recalls on other models of Jeeps, but not on this one.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 126,000.

There’s a recall on jeep that causes the jeep to stall while driving which could result in a crash or injury . There’s no recall on my jeep though and it’s doing exactly what the recall is for the other jeeps . I’ve taken it too three different spots including jeep and they don’t know what’s wrong with it.

When I went out to my car the morning of [XXX], 2024, I noticed that the passenger headrest was disconnected from the back and had been deployed without reason overnight. There was no accident or contact with the car it just did it on it's own. Luckily no one was in the car so there was no injury caused. I was advised by the local Jerry Ulm Jeep dealership in Tampa that their was an extended warranty for this issue that expired in 2021. I did not receive any correspondence so this was the first time hearing of this issue. From looking online it looks like it is a very widespread safety issue. I contacted Jeep directly to request approval for reimbursement before getting the car repaired but was denied. As mentioned, this problem occurred out of nowhere and is clearly due to faulty manufacturing and could have caused serious injury if someone was in the passengers seat. I would like for Jeep to be held accountable for this and to be reimbursed for the associated cost to get this fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car stalled X 2 with a hard right hand turn.

My battery warning lamp came on, and when i was safely able to pull over and pop the hood, the alternator was smoldering and smoking, and continued to do so for almost an hour after the battery was disconnected. I stood by with a fire extinguisher for fear of it catching fire. It looks as though this issue has been on a recall for the 2012 models, but not for the 2011. What changed in 2012 to eliminate this from happening?

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving at approximately 30 MPH, the brake pedal was depressed and the vehicle lunged forward. The contact stated that the RPM light and an unknown warning light were illuminated when the crash occurred. The contact stated that when the vehicle lunged forward, the front bumper of the vehicle crashed into the rear bumper of the other vehicle. The contact's vehicle came to a stop once the impact was made and damage was sustained to the front bumper and the rear bumper of the other vehicle. The vehicle was driven to a dealer where the vehicle's front bumper was repaired. The dealer was unable to determine the failure. A police report was filed and there were no injuries. The contact stated that the failure recurred while in the driveway. The contact stated that the brake pedal was depressed and the vehicle lunged forward. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The contact also stated that the mechanics informed her that the vehicle's alignment was off and as a result the tires would wear down ina a unusual way. There is also an issue with the key fob that causes the vehicle to think that the key isn't nearby and causes the alarm to go off.