Hyundai Tucson Plug-in 2024 — Reported problems

Vehicle Information: 2024 Hyundai TucsonComponent: Service Brakes, Hydraulic: Foundation Components: Disc: RotorComplaint Text:I am writing to report a severe, premature manufacturing defect regarding the braking system on my 2024 Hyundai Tucson. At approximately [Insert Your Mileage, e.g., 12,000] miles, the vehicle began experiencing violent shaking and vibration in the steering wheel and brake pedal when applying the brakes.Upon inspection, it was determined that all four factory brake rotors had warped. Shaking of this magnitude during braking compromises vehicle control and poses a distinct safety hazard, especially during high-speed or emergency braking maneuvers.Hyundai is fully aware of this defect. They previously issued Technical Service Bulletin TSB 23-BR-004H detailing an identical "brake judder" engineering flaw for 2022–2023 models. Despite the 2024 model utilizing the exact same braking architecture, Hyundai has not extended the TSB coverage to the 2024 model year. As a result, the dealership classified this premature failure as normal "wear and tear" and forced me to pay out of pocket for resurfacing all four rotors.A vehicle should not suffer total, four-wheel rotor warping at this low mileage. This is a systemic material defect that Hyundai is actively forcing consumers to pay for. I am requesting a formal safety investigation.

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The vehicle was taken to the dealer, and the trailer wiring harness was removed, and a dust cap was installed over the wiring receptacle. The dealer had not replaced the tow hitch electrical harness. The contact stated that because the tow hitch electrical harness was not replaced, the vehicle was no longer able to be used for towing. The manufacturer was made aware of the issue, and a case had been opened. The manufacturer confirmed that the tow hitch electrical harness would be replaced but could not provide a time frame for when the part would be available. The failure mileage was approximately 68,000.

On 6 occasions over the last 2 months when coming to a stop the engine will increase rpm to 1600 forcing much extra brake pressure to stop, forcing me to shutoff the engine. No codes or indicators and the dealer can't duplicate. I mentioned to the dealer that the car will accelerate while holding down the brake thinking that as a clue as to what's wrong and the service tech told me that is normal but as far as I know it isn't normal. I don't know what to do.

All four rotors warped with 7,209 miles it still had 8mm of metal and the dealership is saying it for hard braking which just about impossible!!

I purchased this vehicle brand new in December of 2023 - It has an oil consumption issue which started on May 13, 2024 - I have had the vehicle to the dealership for repairs to resolve the issue 13 times so far - Vehicle is currently at the dealership and has been for 7 days and they have not done anything to rectify the issue - Dealership says they are waiting on Hyundai to give them the approval to proceed - They have not provided me with a loaner vehicle - I have had to rent a car so I can get to work - The vehicle only has 28,388 miles on it - The issue started in May of 2024 with only 5,412 miles on it - I filed a complaint with Hyundai Case # 40508090 but they have failed to repair the vehicle or buy the vehicle back from me - I need help with this issue and I don't know what else to do

Rear, middle seat belt will not latch. Upon the first need, June 2026, of having to have five people in the 2024 Tucson we discovered that the rear, middle seat belt would not latch. This created an unsafe situation of driving in downtown Houston with an occupant being unable to be safely restrained in the rear, middle seat. Dealer has confirmed a defective rear, middle seat belt, but will not repair under warranty. Dealer claims the seat belt was damaged by the folding down rear seat.

I have a 2024 Hyundai Tuscon SLE that I purchased new and several months ago there was a recall on the trailer hitch wiring. I took the car to Hyundai and they removed the wiring harness hitch due to a fire danager. Todate I have not received a replacement hiring harness, so my vehicle is now useless for pulling a trailer for several months. (The spring and summer months are when I use this the most and have not been able to.) All I hear from Hyundai is that they do not have a cure for this. I notice that the 2025 and 2026 models have a wiring harness on them that do not need replacing. I need something done ASAP regarding this matter. Why has NOTHING been done regarding this replacement? It has been MUCH TOO LONG! Is there ANYONE at your organization that can help me with this matter ASAP!!!! Thank you.

The air conditioning system in my 2024 Hyundai Tucson has never adequately cooled the cabin during high outdoor temperatures, since I purchased the vehicle. The vehicle is parked outdoors in direct sunlight daily, as I have no garage or carport access, and the issue is most severe and consistent during hot weather. This creates a heat exposure risk while driving, particularly on hot days when cabin temperatures remain uncomfortably high despite the AC running and set to the coldest setting. Prolonged exposure to excessive cabin heat can pose a safety risk, including impaired driver alertness and general heat-related discomfort/health risk. I brought the vehicle to CMA's Hyundai of Lynchburg on July 9, 2025 to report this issue; the dealership found no fault and stated the AC was working correctly. I brought the vehicle in again on August 11, 2026 with the same complaint; the dealership again reported the AC was blowing air at the correct temperature, with no fault identified. The vehicle has been inspected and is available for further inspection upon request. There were no dashboard warning lights or messages associated with this issue. The problem has been consistent since I've owned the vehicle, and is worse specifically in hot weather.

On 7/29/2026, the vehicle experienced a critical safety failure involving the electronic transmission shift-by-wire system, resulting in an unintended rollaway after the ignition was turned off. While parked on an incline, the driver depressed the brake pedal and pressed the Engine Start/Stop button while the vehicle was still positioned in Drive (D). The engine shut off completely. According to factory safety design and vehicle specifications, cutting the ignition in this state is engineered to automatically trigger an electronic command to shift the transmission into Park (P). However, the vehicle failed to execute this electronic fail-safe. The electronic parking pawl did not engage, and the vehicle effectively defaulted into an un-geared Neutral state. Upon the driver releasing the brake pedal, the unanchored vehicle immediately rolled down the incline with the engine completely powered off. No audible warning chimes or dashboard fault lights were activated prior to or during the event to alert the driver that the transmission had failed to secure the vehicle.

Seatbelt is not fastening in the rear center seat

This has happened twice now. When going at a low speed, once in traffic, once while performing a U-turn, while braking, the car is trying to accelerate. I have to practically stand on the brake pedal to avoid the car lurching forward. I saw no warning lights on the dashboard. I haven't yet brought the vehicle to a dealer or service center, but it will be.

Center rear buckle fails to latch. Plastic case separated after normal operation of closing/folding down the rear seat. Buckle case separated from buckle latch. Buckle would latch with plastic cover missing, however would be a considerable risk, as a the retaining bar feature is not captive to the buckle and would separate in use, if used. As well as a pinch hazard. The center buckle was only use a handful of times and is free from contamination/debris. A safety buckle shouldn't fail under normal operation of folding a seat as designed. The seat folding action caused the buckle casing to pop off and separate.

Subject: Urgent Drivability Concern – 2024 Hyundai Tucson (6/22 Incident) Vehicle: 2024 Hyundai Tucson Date of Incident: XXX Trip Details: [XXX] to [XXX] (~160+ miles) Summary of Issue: During a long-distance drive on XXX, the vehicle experienced severe and consistent drivability issues that created unsafe driving conditions. Symptoms Observed: •Severe loss of acceleration / stalling behavior throughout the entire trip •No check engine light illuminated at any time •When pressing the accelerator: oTachometer increased (RPMs rising) oVehicle speed decreased or failed to increase appropriately •Significant delay in acceleration, especially when: oMerging onto the interstate oPassing other vehicles •Cruise control behavior: oSeemed to manage acceleration more effectively than manual throttle oHowever, still exhibited slow response when additional acceleration was required •Auto Start/Stop system: oSystem automatically disabled itself oWould not allow reactivation during the trip Safety Concern: This condition made it difficult and unsafe to: •Merge into traffic •Maintain appropriate highway speeds •Execute passing maneuvers Dealer Visit (Near [XXX]): •Vehicle was inspected after sitting for a couple of hours •Dealer reported no issues found •However, the problem was persistent and clearly present during operation under driving conditions Took vehicle to a dealership in Raleigh and asked that they look at the fuel injectors. They determined that all 4 injectors were failing and replaced them under warranty. Concerned that Hyundai America has not issued a recall as driving the vehicle with this issue creates a serious safety concern that would lead to injury or loss of life INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On February 25, 2026 the car was brought to the service department where it was determined that a front tire had a separated belt which caused vibrations and failure to accelerate . On June 16, 2026 the car was brought to the service department for the same thing. Again a tire had a separated belt again 235/55R19101H

Automatic emergency braking stopped the vehicle because another vehicle in front turned right.

I was in a car accident, and air bags didn't deploy.

The contact stated that the vehicle was taken to the dealer for repairs unrelated to a recall but recall repairs were completed unbeknownst to the contact for NHTSA Campaign Number 25V893000 (Trailer Hitches). The dealer removed the wiring harness which rendered the tow hitch inoperable. The manufacturer was notified of the issue and informed the contact that the removal of the wiring harness was the fix for the recall repair. The contact stated that he purchased the specific XRT model due to the specific feature of the tow hitch and now it is inoperable. The approximate failure mileage was 49200

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that a recall repair appointment was scheduled with the dealer and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that parts were not yet ordered. The contact was concerned about the fire risk warning associated with the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

On Wednesday, May 13, 2026, I turned off the highway and came to a stoplight. While preparing to accelerate as the stoplight turned green, I heard what sounded like a gunshot and saw that my entire rear window had spontaneously shattered. There was no external impact which caused this to occur. I have photos of the incident. Although my one year old son was not in his rear facing car seat at the time, if he had been, he would have been at risk of injury due to glass fragments. I was at risk as the sound startled me into breaking when I should have been accelerating with the rest of traffic and it left my interior exposed to the elements. I am scheduled with Safelite repairs through my insurance company to repair the window on Monday, May 18th. There were absolutely no messages or any symptoms prior to the spontaneous shattering of my window. After researching, according to Chimicles Schwartz Kriner & Donaldson-Smith LLP, there is currently an investigation for a potential class action lawsuit regarding an alleged defect of my make and model causing spontaneous rear window shattering.

Hyundai Recall 290 was performed on my vehicle by an authorized dealer. Because Hyundai has not manufactured or supplied the necessary extension cable connecting the new module to the hitch, the remedy is incomplete, and my factory-purchased towing equipment is now entirely inoperable. The Dealer has stated "CAMPAIGN COMPLETE" and has no plans to get the necessary cable.

The Manual Speed Limit Assist, or MSLA, feature unintendedly activated while I was driving, nearly causing a collision. I was initially unable to deactivate this steering-wheel based feature, as: (1) I did not intentionally press any buttons to activate it, and: (2) I had to balance the need to visually monitor other vehicles on the highway to avoid a collision and simultaneously figure out how to cancel this feature, which places a limit on the speed that the vehicle can travel. Instead of claiming that this feature malfunctioned, I am claiming that it is an egregiously, poorly designed and dangerous feature. The button to activate it is located on the steering wheel; consequently, a driver can easily activate it without meaning to do so. This inadvertent activation happened to me twice, each time impeding, however briefly, my ability to safely navigate a busy road. This feature was not identified when I purchased the vehicle; however, earlier this year Hyundai belatedly sent a letter to its customers titled "Understanding Manual Speed Limit Assist (MSLA) Feature," pointing out how to activate and disengage the feature (and providing a link to a website for a tutorial with more information: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Hyundai Tuscon. The contact stated that while driving 55 MPH the vehicle rear of a second vehicle during the failure the no safety features had activated including the airbag, collision avoidance features. During the incident the vehicle collided with the same vehicle twice although the brake pedal was pressed. During incident the driver sustained neck, shoulder and back injuries and was unconscious and transported to the hospital. A police report was taken at the scene. The vehicle was destroy the towed away. The contact was informed that the safety sensor had failed during the incident. The manufacturer was notified of the failure, but no assistance was offered.The failure mileage was 5,000.

Panoramic sunroof exploded while driving.

(NHTSA Tracking Number 11726105) I am updating my existing complaint regarding my 2024 Hyundai Tucson (NHTSA Tracking Number 11726105) for an ongoing safety concern involving an intermittent warning chime while driving. This issue began shortly after I purchased the vehicle in Nov 2025 and has been reported to the dealership multiple times over several months. The warning chime occurs randomly while driving without any visible warning message or dashboard alert. This creates uncertainty because I do not know what the vehicle is trying to warn me about, which is distracting and creates a safety concern while driving. The dealership previously replaced both front seatbelt buckle assemblies after identifying intermittent high resistance as a possible cause. However, after that repair was completed, the warning chime occurred again while I was driving to the dealership for a follow-up visit. This confirmed that the issue was not fully resolved. I immediately returned the vehicle to the dealership, and they are now performing further diagnosis. I was advised that if the issue reoccurred, the next possible areas for diagnosis could involve the instrument cluster or the control module, both of which are safety-related systems connected to warning alerts and seatbelt functions. In addition, during this same visit, the dealership confirmed there is an actual oil leak requiring repair. This is significant because when I first raised this concern after an outside inspection in December 2025, I was told it was likely leftover residue from a prior oil change. The dealership has now confirmed it is a real leak and kept the vehicle for repair while providing a loaner vehicle. Because this vehicle was sold as Certified Pre-Owned and these safety and mechanical concerns continue shortly after purchase, I remain concerned about the reliability and safety of the vehicle.

While driving at approximately 70 mph on a highway under normal conditions, the vehicle experienced a sudden loss of engine power. A check engine light illuminated at the time of the failure, and the vehicle was unable to maintain normal acceleration or consistent speed. The loss of power created a hazardous situation in active traffic, as the vehicle could not safely maintain speed with surrounding vehicles. The vehicle was later inspected by an authorized dealership, which confirmed severe internal engine damage, including cylinder damage and engine misfire requiring major repair or replacement. No clear root cause has been provided. There were no prior warning signs or symptoms before the incident. WARNING SIGNS PRIOR TO FAILURE: NONE OBSERVED. The vehicle is available for inspection upon request. DEALER CONFIRMATION: YES. MANUFACTURER INSPECTION: UNKNOWN.

The same incident has occurred 4 times ( [XXX] While driving on the freeway in light traffic and no vehicles in front. The forward collision sensor triggered dropping the vehicle in speed approx 30 mph almost instantaneously. This is San Diego so no snow, rain or sleet and we were driving eastbound each time with the sun at our back. Hyundai kept the car for a week for diagnostics and found nothing. We have since escalated to corporate and are going in for another round of diagnostics. We have been exceptionally fortunate that we were not rear-ended. We have since installed a dash-cam to record the next event INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Component: Engine/Powertrain/Electrical System Incident Description: I am reporting a recurring, life-threatening "Loss of Motive Power" (Dead Pedal) in a 2024 Hyundai Tucson (Alabama-built). On multiple occasions, the vehicle has failed to respond to throttle input during high-risk maneuvers, specifically while merging into 45+ MPH traffic. The vehicle "chugs" and stalls, refusing to exceed 15 MPH despite full accelerator depression. This defect leaves the vehicle and its occupants stranded and defenseless in the path of oncoming high-speed traffic. Technical Context: This vehicle is currently subject to NHTSA Recall 23V-526 (Hyundai Campaign 246) for electronic controller damage that can cause "CAN communication disruptions." I believe the "Dead Pedal" failure is a direct result of these communication disruptions between the engine and transmission control modules. Furthermore, Hyundai has issued TSB #24-AT-001H-1 for "Hesitation when accelerating," yet the authorized dealer (Ed Voyles Hyundai) has been unable to remedy the defect after 84 cumulative days out of service. Safety Risk: This is not a convenience issue; it is a critical safety failure. The unpredictable nature of the power loss makes it impossible to safely judge gaps in traffic. The vehicle effectively becomes a stationary object on active roadways without warning. Manufacturer Response: The manufacturer has been formally notified via certified legal counsel. Despite 79 consecutive days in the current repair attempt (since Jan 16, 2026), the manufacturer has failed to provide a fix or acknowledge the severity of the safety risk. An informal third-party evaluator attempted to dismiss the claim despite the vehicle's documented inability to maintain motive power. We are requesting that NHTSA investigate the adequacy of Recall 23V-526 and TSB #24-AT-001H-1, as these measures have failed to resolve this life-threatening "Dead Pedal" condition in my vehicle.

There has been an urgent safety recall with no fix for 4 months. I need the issue to be resolved so that my vehicle is no longer a safety hazard, but both the dealership I purchased it from and the manufacturer have stated that it's not a big deal.

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (TRAILER HITCHES); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the third brake light remained illuminated after the vehicle was turned off and the key was removed from the ignition. The tow hitch wiring harness was replaced but the failure persisted. The failure mileage was approximately 20,000.

I am submitting a vehicle safety complaint regarding my 2024 Hyundai Tucson Hybrid. The vehicle has a recurring engine warning issue (code P0471) that has not been resolved despite multiple repair attempts by an authorized Hyundai dealership. Additionally, there is a concerning discrepancy regarding vehicle usage while in dealership custody. My records indicate a substantial increase in mileage during service, which is not reflected in official service documentation. This raises concerns about vehicle handling and accountability. Hyundai has declined to escalate or properly address the issue and has advised that they will continue repair attempts without further resolution. Given the recurring nature of the issue and the lack of accountability, I am concerned about potential safety risks. I respectfully request that this matter be reviewed and recorded as part of any ongoing safety investigations.

The problem first appeared after I bought my car to the dealership to replace an amplifier. Since then, my car has been there twice and they have not been able to identify the problem. I’m going back-and-forth with the dealership and hyundai corporation. after numerous incidents with my other vehicles, I no longer trust this place to repair and at this time it’s a safety issue while I’m driving. I work in a school district in [XXX] when the kids are around I need my front and back up cameras to work. it’s a safety concern for me and I need your advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While operating the vehicle, an intermittent audible warning sound occurs without any corresponding alert, message, or notification displayed on the dashboard or infotainment screen. The specific component or system causing the warning is unknown. The vehicle is available for inspection upon request. This condition puts my safety at risk because the unexplained warning sound occurs while driving and causes me to divert my attention from the road in an attempt to identify the source or meaning of the alert, creating a driver distraction. The issue has been reproduced multiple times under normal driving conditions. I demonstrated the condition to the dealership and provided video evidence; however, the issue has not been diagnosed or confirmed, and no root cause has been identified. The vehicle has been inspected by the dealership, but no explanation or resolution has been provided. The manufacturer is aware of the issue through an open case. There were no warning lamps, messages, or prior indicators associated with this condition. The audible warning occurs without any visible alert or explanation. The condition began shortly after purchase in November 2025 and was later documented and demonstrated to the dealership in January 2026.

I am reporting a repeated brake system issue on my 2024 Hyundai Tucson involving premature rotor warping and brake failure at very low mileage. On April 30, 2025 (11,007 miles), I first noticed significant vibration and shaking when braking. On May 29, 2025, Colonial Hyundai diagnosed the issue and resurfaced the brakes under warranty (Hyundai case #40826529). The issue persisted immediately after repair, and on June 13, 2025, I was informed that both front and rear brakes and rotors needed replacement. On June 19, 2025, all brakes and rotors were replaced under warranty, resolving the issue temporarily. Less than 8 months later, on February 12, 2026 (under 10,000 additional miles), the same braking vibration returned. The original dealer attributed the issue to driving behavior. At Hyundai’s direction, I sought a second opinion on February 26, 2026 at Piazza Hyundai of West Chester. They confirmed that the brakes and rotors again required replacement and indicated this was unusual for such low mileage. On March 16, 2026, despite the dealer’s findings, Hyundai Corporate declined to cover the repair under warranty. This vehicle has now required three brake-related repairs within a short period and low mileage, including resurfacing and full rotor replacement, followed by another failure. This pattern suggests a potential defect in the braking system, materials, or related components, rather than normal wear. Component/System Failed: The failure involves the braking system, specifically repeated warping/failure of front and rear brake rotors and premature brake wear. The vehicle and components are available for inspection upon request. When braking, the vehicle experiences significant vibration and shaking in the steering wheel and chassis, which affects braking smoothness and control. This condition can reduce driver confidence, increase stopping distance, and may lead to loss of control during braking, particularly at highway speeds or in emergency stop.

I’d like to file a complaint regarding Hyundai Recall#290, a potential fire hazard with my cars “trailer wiring harness accessory module”, which Hyundai has not offered a remedy at this time. I spoke to Hyundai’s customer service representative yesterday (3/18/26) about this recall that’s now over a month old, and asked if I could get reimbursed for my out of pocket costs to remove the hitch’s wiring at a Hyundai dealership. The rep said Hyundai won’t pay for my out of pocket cost to remove the harness wiring because they don’t have an official “remedy” yet. My local Hyundai dealership said the cost to unplug/remove the wiring would be about $200, which in my opinion would solve the problem and certainly is a “remedy”. Hyundai refuses to reimburse me this cost even though they have a Hyundai recall reimbursement program for out of pocket expenses due to recall issues. My complaint: 1 - Hyundai has failed to provide a no cost recall remedy within a reasonable period of time. 2 - if I choose to pay for removal of the wiring, my out of pocket cost of $200 will not be reimbursed by Hyundai. 3 - Hyundai’s recall says I could continue to drive my 2024 Hyundai Tucson, but apparently if the car gets wet, the wiring could ignite and cause a fire, which I’m not very comfortable with. 4 - I don’t use the trailer harness module at all since I bought the car used from the original owner, so removing the entire harness would be a reasonable solution and allay the fire risk. Thank you.

The contact owns a 2024 Hyundai Tucson. The contact was informed by the Turo App that the VIN was associated with NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Driving to work, going into a turn with no obstructions my car frequently alerts to a "collision warning" that is not there. Additionally, I have been driving on the highway, with no obstructions in front of me and my car emergency brake despite an emergency not being present. In both instances, it is extremely distracting and induces anxiety as I am alerted of a threat that is not there. Further at highway speeds (65-70 mph) on the highway, and braking despite having no emergency nearly caused an accident. I was able to push further down on the gas to force the car to keep going to not stop on the highway. The collision warning has been an issue since purchase of the car in June 2024, the emergency brake occurred in February 2026.

I am submitting this complaint regarding Hyundai Safety Recall #290 (NHTSA Recall No. 25V893) as it applies to my vehicle, VIN [XXX] . I received the official recall notice by mail on February 13, 2026. The recall identifies a defect involving the tow hitch wiring harness control module, which may allow water intrusion. According to the recall documentation, this defect can cause inoperative stop lamps and, in rare cases, an electrical short that could result in overheating or a vehicle fire. Since receiving the notice, I have contacted Hyundai Motor America corporate customer care three separate times seeking escalation and guidance on how to safely address this recall. During each call, Hyundai stated that no repair solution, parts availability, or timeline exists for remedying the defect. Despite the recall involving a documented fire risk and potential brake/stop lamp failure, Hyundai representatives advised me that I could continue driving the vehicle while waiting indefinitely for a remedy. No interim safety measures, inspections, alternative repairs, or mitigation steps were offered. I am concerned that Hyundai is failing to properly execute a federally mandated safety recall and is placing consumers in the position of operating vehicles with known, unresolved safety defects. Being advised to continue driving under these circumstances creates a risk to vehicle occupants and to other motorists. I am requesting that NHTSA review Hyundai’s handling of Recall #290, specifically regarding recall remedy delays, lack of escalation, and failure to mitigate an acknowledged safety risk, and take any enforcement or compliance action deemed appropriate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On October 8, 2025, my car's tachometer started to dip and my car began to shake like it was going to stall as I approached a traffic light. The check engine light came on. I was close to my destination (about a 1/4 mile) so I drove to the parking lot and turned off the car. I started it again and the check engine light turned off and the car was running fine. On October 13, 2025, I took my car in for a routine oil change to a local repair shop and when they tried to reset the oil change reminder, the system would not work. Within a day, the entire computer system for the radio, warning systems, air conditioner/heat, etc, would not work. I took it to Burlington Hyundai on October 15, 2025 and they had to replace the CPU in the car. I got my car back on October 22, 2025. They said the check engine light did not come on again. It was covered under my warranty. I had my brakes replaced while they had the car out of convenience.

On Saturday January 31, 2026, I was driving and the tachometer started to go low like the car was going to stall out and the car began to shake. Then the check engine light came on. I was afraid to drive it, so I parked it in a church parking lot and had it towed to Burlington Hyundai on Sunday February 1, 2026. On Monday February 2, 2026 Burlington Hyundai said there was a problem with the spark plugs and that was why the check engine light came on. They replaced the spark plugs and it was covered under warranty. I got my car back on Tuesday February 3, 2026.