Hyundai Sonata 2020 — Problemas reportados

My 2020 Hyundai Sonata has a recurring electronic system malfunction that causes multiple dashboard warning lights to illuminate, including the Forward Collision-Avoidance Assist System warning. When this occurs, the vehicle can suddenly lose the ability to accelerate. Most recently, this happened while driving in rainy conditions, creating a serious safety hazard. The vehicle has undergone multiple unsuccessful repairs at Hyundai dealerships, including an extended four-week repair involving Hyundai's technical specialists in 2025. The same problem has now returned, and I am concerned about the vehicle's safety and reliability.

My car is showing the same issues as the recall 271 campaign 24V-879 but my VIN is not included in the recall. My reverse camera is showing a black screen with the guidelines when the vehicle is put into reverse

The car has strong fuel smell in the cabin when tank is full, It is especially strong after car sits. I have taken to hyundai several times for this problem. They say the computer says nothing is wrong. They refuse to investigate as they dont smell the odor.

Upon arriving home I noticed that the paint was missing from the back passenger side & when I left the parking lot before heading home there was no paint missing.

Vehicle experienced intermittent, severe powertrain defect resulting in a critical safety hazard. Between 30K and 36K miles, the vehicle underwent 3 violent highway deceleration episodes. During these events, the engine began shaking, escalating to violent shaking; with deceleration and coming to a stop, it would shake, then sputter as if it would die. Coming to a complete stop, a total stall was prevented only by the ECM forcing a limp mode lock at 1200 RPMs. When Auto Hold was engaged at this point and my foot was removed from the brake pedal, the mechanical surge caused the vehicle to unexpectedly lurch forward, fighting against and nearly overriding the factory Auto Hold braking safety feature before finally holding. Luckily, no pedestrian was walking in front of my car when this occurred. No check engine light (CEL) or dashboard warning ever illuminated. This safety compromise is directly tied to an ineffective or adjacent remedy involving Service Campaign 9B1 (Opcode 40D219R0) and Safety Recall 286. Under this Opcode, a factory software flash deleted the standard OBD-II trouble code P0451and substituted it with a manufacturer-specific shadow code P14EE00. This software manipulation suppressed universal emission/pressure sensor faults, masking a volatile physical defect within the high pressure fuel delivery and ignition systems. Dealer diagnostics on a running, compromised engine flagged an improper fuel injector pulse and subsequently a failing Cylinder 3 ignition coil. All four injectors were replaced but only one coil, leaving 3 non-updated , factory defective coils in the engine. The vehicle remains an ongoing highway stalling and brake-override hazard due to an incomplete field remedy of a recall-adjacent system. I've filed a Hyundai Complaint with assigned case number 43394228 regarding Safety Recall 286. (Two episodes of the attempted Auto Hold override occurred - first 09/09/2026 and second 09/29/2026.)

Fuel system recall (NHTSA 25V796; Hyundai 286/23HYZ2 "Fuel Tank Expansion") on a 2020 Hyundai Sonata, plus the fuel-tank heat shield and rear floor pan area. On 4/21/2026 (110,423 mi.) a Hyundai dealer's recall test FAILED; no warning lamps or symptoms beforehand. The repair order says Hyundai "is declining the repair at this time and is calling the customer to offer assistance." Hyundai's advisory: "Do Not Drive, Park Outside." Hyundai's recall filing says heat shield/exhaust contact "could contribute to fuel tank damage" (a fuel-leak/fire risk, I understand). The dealer also noted structural damage at the rear. On 8/1/2026 Hyundai Consumer Affairs confirmed in writing the repair was denied "to provide Consumer Affairs time to contact you to discuss a possible repurchase" ("standard practice"): about 102 days for a business reason, not a technical one. I elected repair 8/4. Every completion date since passed (8/26 "2-3 weeks"; 9/7 "end of this month"; 9/18 "end of next week"). On 10/5 Hyundai emailed that the car "has since been picked up... post repairs"; it had not (the dealer says its manager told Hyundai the work was done "at the body shop"). On 10/6 the dealer said the repair is complete but unverified, the repair order is "partially closed," and the car was jumped and driven in; the body-shop work is a roughly $15,000 warranty repair with no paperwork. Sitting damaged the car: rusted brake rotors and a failed battery that was recorded "OK" at intake; the dealer first asked me to pay for a new one, then reported Hyundai's approval on 10/6. 168 days; the remedy is not verified complete, and no pickup date or advance notice has been agreed. Not asking NHTSA to resolve a financial dispute. Vehicle and removed parts may be available for inspection per dealership. Documents (repair order, Hyundai's written correspondence) are available on request.

A/C blower motor fan would stop working. Happened twice within less than a year apart. Upon further inspection, multi fuse wiring overheated and melted, ruining fuse and making A/C stop working during 100 temperatures outside. Apparently this is a well known issue with this make and model Sonata. Electrical failure.

I am submitting a safety complaint regarding a recurring, unresolved electrical defect in my 2020 Hyundai Sonata SEL. The vehicle fails to recognize when the ignition is switched off, leaving core vehicle systems active and causing severe parasitic battery drain that leaves the car immobilized. ​Description of the Problem: ​False "On" Status: After parking, turning off the engine, and exiting the vehicle, the car continues to register as though the ignition is still active/on (accessories, cluster, or vehicle network remain awake). ​ Severe Parasitic Draw: Because the vehicle fails to shut down its electrical circuits, the 12-volt battery repeatedly discharges overnight or while parked for short durations. ​Battery Replacement Did Not Resolve Issue: The 12-volt battery was replaced with a brand-new unit to eliminate typical wear, yet the drain and false "on" behavior persisted immediately. ​ Frequency: The vehicle frequently fails to start, requiring constant jump-starts or roadside assistance to operate. ​Safety Hazard: This defect creates a direct safety risk by repeatedly stranding the driver without warning in public locations, traffic stops, or remote areas. In addition, an electrical system that fails to enter a sleep state creates a potential hazard for component overheating, failure of electronic security and locking systems, or total electrical failure while attempting to restart or operate auxiliary safety equipment. Other Hyundai owners have reported identical issues where the body control modules or ignition logic fail to power down. ​Corrective Action Requested: I request that the NHTSA investigate this electrical shutdown defect across the 2020 Hyundai Sonata model year to identify whether a faulty Body Control Module (BCM), smart key receiver, or ignition switch relay requires a safety recall and software or hardware remediation. Battery replaced on 09/04/2026 Car inspected/diagnosed by Hyundai Dealership on 09/03/2026

The A/C evaporator core and the core seal needs replacing on 2020 Hyundai Sonata. Car is 6 years old. I already have a confirmed diagnosis with a PPM refrigerant leak tester at the condensate drain line The diagnosis is 100% confirmed. The evaporator is leaking heavily—we pulled 274 PPM at the drain tube and 177 PPM inside the cabin behind the glove box so refrigerent has been leaking out of the vents. My wife and I were getting headaches for no reason. Our AC has failed and this problem was discovered as the issue and I am paying out of pocket to fix something that should not have failed and has leaked out refrigerent.

Parking malfunction. Parked, running car moved itself to reverse and backed up a driveway crossing a dirt road and hitting a fence and post. This car could have hit and severely injured anyone who was in the path while it was reversing on its own. Car was in reverse and all parking sensors were blaring when the car was found minutes later.

Blower motor malfunction at night. Smelled something burning. Extremely hot and humid outside. Windows fogged up inside which greatly reduced visibility. Checked the multifuse which controls the ABS, oil pump, cooling fan, & Blower. I discovered a burnt connection on one of the terminals for the blower. This is a huge safety and fire risk and needs to be addressed ASAP!!!! Upon my research, I’m finding several Hyundai Sonata vehicles having this same exact issue. Kia vehicles are being recalled for this same exact issue. Why isn’t the Hyundai Sonata??

The reverse camera only shows a black screen and will put drivers in danger while not being able to see behind them while reversing. This needs to be recalled and repaired. Especially in situations where a person is reversing out of a driveway onto a major/busy road. Sometimes it works, but a lot of the time it is just a black screen with the green, yellow, and red lines to indicate how far your wheel is turned. But it doesn’t allow you to actually SEE where you’re backing up into or the cars coming from either side of you while trying to back out. It’s very dangerous and it seems to a be manufacturer’s defect that needs to be addressed by the company itself, since they’re the ones who made and installed the product incorrectly.

The driver's power seat track master assembly (Part#88500-L0030) on my 2020 Hyundai Sonata suffered a catastrophic structural failure while operating. The black plastic bracket housing and aligning the electric drive motor fractured. This caused the motor to pull out of alignment, twisting the driver's seat violently sideways and permanently jamming the tracking rails. This is a chronic, repeat safety component failure on this specific VIN. The original factory seat track assembly suffered an identical mechanical failure and was replaced by warranty on 10/3/2023 at 46,369 miles. This second factory replacement unit failed in exactly the same manner on 8/13/2026 at 82,271 miles-lasting only 35,902 miles under normal operating conditions. I weigh 95 pounds. A driver's seat structurally shifting sideways dynamically presents an immediate, severe crash hazard. It instantly alters driver ergonomics, compromises the structural crash-anchoring performance of the seat frame, and potentially restricts pedal access to the brake and accelerator. The manufacturer is actively denying product liability by classifying internal structural breakages of shielded components beneath the cushion as user "damage" rather than an engineering or climate-related material defect. This tracking component must be formally investigated for systemic failure patterns to prevent accidents.

The AC/heating blower motor circuit on my 2020 Hyundai Sonata failed intermittently due to extreme electrical resistance overheating and melting the terminal pins inside the engine fuse box. I took it to the dealership and they inspected it said it was out of warranty but it needed part number 18980-09910-FFF and wiring kit 91300L1000-FF to repair at a cost of 780.00 including parts, tax, and labor. This matches the severe design defect acknowledged in Hyundai TSB #25-EE-002H or alternative TSB-24-EEOO-1H. I filed case number 43138757 with Hyundai corporate. For now this just affects my air conditioning. However, the root failure is a known design defect that presents a severe vehicle fire hazard and potential loss of windshield defrosting capability, lights, etc. if the whole electrical system should fail. As you should know the engine bay fuse box (which currently has melted parts) is the "brain" for the car's electrical distribution. It doesn't just power my AC fan; it holds the fuses and relays for the cars fuel pump, engine control module (ECM), headlights, and electronic power steering. If left unfixed and over time as the plastic melts, copper wires will cross and touch each other, causing a massive short circuit. My engine could suddenly cut out and stall while I am traveling at 70 mph on the highway, instantly killing my power steering and power brakes and putting me in extreme danger. Again not to mention the fire hazard this situation is likely to cause. This should be addressed via a mandatory safety recall, so that I don’t have to pay for a known engineering design defect and in case the TBS bulletin fails or further unknown damage has already occurred.

Car was taken to dealership for inspection. Upon inspection, it was determined that the fuel tank had expanded and pushed towards the heat shield, and expanded upward pushing up the back seats of vehicle. It was determined to not safe to drive. Manufacturer contacted me and offered a buyback. Upon their offer of a buyback, it was determined that I would owe the manufacturer approximately $2,000. I have requested that they fix it, and they have refused to give me the paperwork I requested about the car's condition and fixability. I am in the process of negotiating and am filing this complaint for the record.

Fan motor fuse box quit working and ac/heat no longer operational. First time was around October 21, 2025.

My vehicle while driving, it is jerking and shaking. When I come to a stop, the cars rpms go up and down while the car is shaking. When I pressed the gas pedal to accelerate the car will not accelerate as normal and the car jerks as I’m driving it. The RPMs rev up and down without any pressure placed on the gas pedal. The check engine light came on.The miles per hour only allows me to put one digit. I wanted to clarify that the problem is occurring anywhere between 0 mph to 65 mph when these the car jerks and shakes and the RPMs go up and down without me pressure on the gas pedal.

The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The contact added oil to the engine. The dealer was made aware of the failure. The vehicle was taken to the dealer several times, and several oil consumption tests were performed. The contact was informed that the oil consumption test results did not indicate excessive oil consumption. The failure reoccurred. The vehicle was taken to the dealer, and the contact was informed that the oil level was a half quart low. The contact was informed that no repair options were available. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

The seat belt latches do not latch or will spontaneously unlatch. This has been a problem for about 4 years. I have checked for recalls and not seen any for my car. I will check with the dealer but have tried vacuuming the latches without effect. I have never experienced anything like this in any previous vehicle. The warning buzzer lets me know when the seatbelt unlatches, but I seriously doubt the belt would hold in case of an accident.

No air coming from cabin, upon further inspection found melted multifuse with melting terminal pin area in fuse box. No prior signs of warning, leaving vehicle without operable air condition for high temperatures.

The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed with the family inside the vehicle, a strong gasoline odor was inside the cabin of the vehicle. The contact stated that the fuel gauge was lowering quickly. Upon exiting the vehicle, the contact became aware of gasoline gushing heavily out of the vehicle onto the ground. Two months prior to the failure, the vehicle was taken to an authorized dealer due to an abnormal sound coming from the rear of the vehicle. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the recall repair was not performed because the part for the recall repair was not yet available. The vehicle was towed to a dealer where it was determined that the gas valve was not properly fixed. The abnormal sound in the rear of the vehicle was due to the fuel expansion, which caused the tank to rupture and melt. The melting caused the fuel pump to expand and melt, causing structural damage to the body of the vehicle. The structural expansion caused the rear passenger seats to raise up. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 89,000.

My 2020 Hyundai Sonata 2.5L is experiencing excessive engine oil consumption. At approximately 88,063 miles, Great Lakes Hyundai documented that the engine oil level was 1.30 quarts below full after an oil-consumption check. The dealer topped off the oil, submitted photos and a prior-authorization/goodwill request to Hyundai, and Hyundai declined assistance. The dealer recommended combustion chamber cleaning with an estimate of $979.76. I am concerned that this excessive oil consumption could lead to sudden engine damage, loss of power, stalling, or engine failure if the oil level drops between checks. The vehicle is only a 2020 model year, and this level of oil consumption appears abnormal. I am also concerned about possible emissions/catalytic converter damage from oil burning.

Hyundai Motors America has failed to comply with its statutory obligations in conducting the recall campaign 25V796, and is instead engaging in behavior substantially similar to that which has been previously censured by NHTSA. My Sonata suffered irreparable damage related to this campaign as confirmed by HMA. 49 U.S.C. § 30120(a)(1)(A) allows HMA to choose one of three remedies: repair, replacement, or refund. However, they 1) say it cannot be safely repaired, 2) will not replace it, and 3) are not offering a repurchase as required by statute, i.e. "by refunding the purchase price, less a reasonable allowance for depreciation." Instead, Hyundai's case manager Aditya informed me on 5/29/2026 at 12:57 PM that they will make a repurchase offer "based on the Kelly Blue Book value." I protested and cited the statute, but he maintained that Hyundai has their process and subsequently gave an unconscionably low offer that was not based on any reasonable measure of depreciation. I insisted on a reasonable, defensible calculation. I proposed 1) using the state formula for calculating reasonable depreciation as applied in both Texas and California (HMA and my home states), or 2) using actual market values (of which I have tangible data) to determine the actual market loss in value. Hyundai has rejected both of these reasonable proposals in favor of an arbitrary formula that would leave me with thousands of dollars in lost value. On June 9, 2026, when I pressed Executive Case Manager Jenifer for an explanation of their proposed depreciation formula, she only stated that "it’s a standard calculation across the board" and that it applies "regardless of state" and they "will not change it." The NHTSA discussed this behavior in its Final Order and Determination against Fiat in Federal Register Vol. 45 No. 7, and endorsed a "reasonable" model similar to my proposal #2 above. It found Fiat non-compliant for its behavior which had a nearly similar impact.

For my vehicle the Check Engine light has been on continuously throughout the last 6 months and mechanics are going to have to replace the thermostat. Multiple auto mechanics have indicated online that this is a very common problem with many Hyundai vehicles from 2020-2023 and can be a danger due to temperature control not being accurate for vehicles (Code P2181). Many owners of these Hyundai vehicles have experienced this issue leading online and this issue should be made aware to Hyundai and the general public to see if this is something that needs to be made aware for the safety of drivers to determine if their vehicle is at an accurate temperature.

The contact owns a 2020 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (FUEL SYSTEM, GASOLINE). The contact stated that while driving 60 MPH, the vehicle was leaking fuel from the fuel tank. There was no warning light illuminated. The dealer was contacted and notified of the failure, and the vehicle was repaired. The contact stated that the failure was a recurring failure. The manufacturer was notified of the failure. The failure mileage was approximately 108,000.

2020 Hyundai Sonata SEL Plus, VIN [XXX] . A/C system fails due to refrigerant leak that empties the system completely within 1-2 weeks of recharge. Leak cannot be located through standard external inspection. First noticed reduced cooling summer 2025. Driver's side loses cooling first, then passenger side fails days later — pattern consistent with evaporator core leak in dual-zone system. In September 2025, independent shop found system completely empty, recharged it, and attempted leak detection but could not locate source. Approximately two weeks later, system was empty again. Shop still unable to find leak. Symptom pattern — rapid total refrigerant loss, asymmetric failure (driver side before passenger), no externally detectable leak — points to evaporator core, which is enclosed in the HVAC housing behind the dashboard and invisible during standard inspection. Vehicle has 50,125 miles, still under the 60,000-mile warranty limit after 6+ years. Low-use vehicle averaging under 8,000 miles/year. 5-year calendar warranty expired approx. Jan 2025; issue first documented Sept 2025, only 8 months later. Defect was almost certainly present before warranty expiration. A class action investigation is underway (XXX) for premature A/C failures in 2018-2022 Sonata, Elantra, Palisade, Santa Fe, and Tucson vehicles. Loss of A/C in Texas climate poses risk of heat illness to occupants, especially children. This component should not fail at under 50,000 miles. Original lessee and purchaser; vehicle well maintained. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle experienced phantom braking and nearly came to a complete stop. The contact stated that the automatic emergency braking system unexpectedly engaged while there were no roadway obstacles or vehicles near the vehicle. The vehicle was taken to the dealer, who informed the contact that they would need to verify whether the repair would be covered under the active warranty. The vehicle was not yet diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was approximately 2,000.

See attached document for complaint.

The contact owns a 2020 Hyundai Sonata. The contact stated that the fuel failed to go into the tank. The seat failed to move. The engine light illuminated. The vehicle stalled. While driving, the fuel gauge went from full to empty. The contact received the NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline) after the failure. The vehicle was towed to the local where it was diagnosed that the fuel tank had expanded. The vehicle was repaired approximately eight months later. The contact called another local dealer. Ourisman Hyundai Bowie, 2404 Crain Hwy A, Bowie, MD 20716, who was unable to schedule an appointment. The manufacturer instructed the dealer to keep the vehicle due to it being a fire risk. The manufacturer was contacted regarding a buyback. The failure mileage was approximately 80,000.

The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who retrieved a diagnostic trouble code for the check valve. The mechanic related the failure to NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline), associated with the VIN; however, the contact had not received notification of the recall. The vehicle was then taken to the dealer, who determined that the check valve had failed and the fuel tank was deformed. The contact was referred to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The manufacturer offered to buy back the vehicle, but the contact declined the offer. The failure mileage was approximately 82,000.

NHTSA Complaint Statement Subject: Stop‑Drive Recall – Vehicle Held Since March 5, 2026 – No Remedy, No Transportation, Buyback Delayed I am filing a complaint regarding a stop‑drive safety recall that has left me without access to my vehicle since March 5, 2026, and the manufacturer has not provided a timely remedy, transportation assistance, or a completed buyback. My vehicle has been at the dealership since March 5 due to a manufacturer-issued stop‑drive recall. The dealership has confirmed they cannot legally release the vehicle because of the stop‑drive order. The vehicle is not repairable at this time, and the manufacturer initiated a buyback process. However, the manufacturer has been extremely slow to communicate or complete the buyback. Despite multiple attempts to contact them, I have not received a clear timeline, and the process has stalled. I have also not been provided with a loaner vehicle or consistent rental reimbursement, even though the stop‑drive order prevents me from using my car. Because of the delay, I am now facing financial hardship, including a past‑due car loan on a vehicle I cannot legally drive and cannot retrieve. I am effectively without transportation and without a remedy. I am requesting NHTSA’s assistance because the manufacturer has not met its obligations to provide a timely remedy or adequate support for a stop‑drive recall that has removed my vehicle from service for an extended period.

The AC Evaporator core is leaking. Known issue amongst these vehicles.

Vehicle subject to NHTSA Recall 25V796000 (fuel system defect). In July 2025, while driving, a loud explosive sound came from the rear of the vehicle followed by raw gasoline fumes entering the cabin. Vehicle was towed to a Hyundai dealership and held approximately 120 days before being returned as repaired. In December 2025, the exact same defect recurred. A third-party diagnostic scan (performed before drop-off) confirmed DTC Code P14EE — Fuel Tank Check Valve / Evaporative Purge System failure — directly related to the recall. The vehicle was held an additional 110+ days while the dealer awaited a new remedy from the manufacturer. Total days out of service: 230+. The recall repair has now failed twice. The safety defect was never successfully corrected after a reasonable number of attempts. The vehicle is currently being withheld by the dealership pending an unrelated disputed repair charge.

It was smoking from the engine, I immediately stopped the vehicle. My safety was put at risk immediately while being in the vehicle when the air bags deployed hitting me in the face and causing my face to swell. The safety of others was put at risk due to others being right next to me and putting others at risk of engine blowing up. Yes, the vehicle has been inspected by police. There were no warning signs on the vehicle.

The back up camera sometimes is only a black screen, it is random and has done it in all sorts of weather. Usually is corrected when vehicle is started next.

I have had my car since January of 2023 and I have had no significant issues. I bought the car with roughly 30,000 miles, fast forward to February of 2026 it has about 123,000 miles and the engine is burning oil very fast. My car loses oil so fast the oil light comes on way early before my next oil change is due.

On 2/19/2026 while driving, my 2020 Hyundai Sonata Limited 1.6T began making several loud explosive / popping sounds. At the same time, the fuel gauge on the display screen appeared to rapidly drop, as if the vehicle was losing gas. Immediately following this, the vehicle began to hesitate and lose power while accelerating. The hesitation felt like the engine was misfiring or struggling to maintain consistent performance. There were multiple explosive sounds before and during the hesitation. This created a major safety concern while driving and the vehicle underwent an inspection at Hyundai in Deland, FL. The service department was brief and stated they needed to keep the vehicle for repair for an unknown amount of time as the fuel tank expanded. No further information was provided at that time.

Rear camera doesn’t work and is just a black screen. It started out intermittent and now doesn’t work at all.

White pain is pealing off and it’s pretty bad especially when going through car wash

The contact owns a 2020 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Hyundai Sonata. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The battery and the key warning lights were illuminated. The contact stated that after several attempts, the vehicle started. The vehicle was driven to the end of the driveway and turned off. The contact was afraid of driving the vehicle due to the failure. The independent mechanic was made aware of the failure. The contact was informed of an open recall. The dealer was made aware of the failure and confirmed the open recall information. In addition, the contact was advised that the failure might be because of the unrepaired recall. The contact was advised to bring the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, parts for the recall repair were not yet available. The failure mileage was approximately 42,947.

My vehicle was at a manufacturer‑authorized dealership for a federally mandated recall repair. While the vehicle was in the dealership’s exclusive care, custody, and control, it was struck by a third‑party cleaning vendor operating on dealership property and was declared a total loss. I did not hire or authorize this vendor. After the incident, the manufacturer informed me in writing that the dealership would repair the damage at their own expense, separate from the recall work. The manufacturer also stated they were covering the recall‑related repairs and were coordinating with the dealership. They provided weekly updates, monitored the recall repair, and escalated a backordered recall part. Later, after the dealership confirmed the vehicle was a total loss, the manufacturer reversed its position and stated it was “not involved.” The dealership has refused to identify the cleaning company responsible for the loss, their insurer, or any claim information, preventing any direct follow‑up. The manufacturer continues to direct me to “work with the parties involved,” even though the responsible vendor has not been disclosed. This raises concerns about the safety and oversight of the recall repair process, the handling of vehicles during recall service, and the manufacturer’s response when a vehicle is destroyed during a recall procedure.

I have taken my vehicle to a certified Hyundai dealership multiple times due to intermittent starting issues. The car will unlock remotely, and the lights and electrical components will turn on, but the engine will not start. When this happens, I press the ignition button to turn the vehicle off and then try again. Sometimes it eventually starts, but there have been several occasions when it would not start at all, forcing me to call for a tow or have the battery jumped. This issue occurs most often in cool or cold weather. I had a brand new battery installed at the dealership in July 2025, yet the problem has continued. I have been dealing with this for over a year and have even been stranded out of state in below-freezing temperatures. Each time I bring the vehicle in, the dealership states they are unable to replicate the issue while it is in their service department.

While stopping at a major highway intersection on [XXX] for a red light vehicle stalls and will not start back up while everyone else continues at a 55 mph mile an hour passing me on each side! This happened more than 6 times . While you’re stuck in intersection,you have to keep trying to start the car eventually it will start . Apparently it is EGR valve and is a very common problem. IT IS NOTED IN THE common problem for this year making model and the repair cost is in the range of $1600 even the dealership said it is a very common problem. They have been experiencing it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2020 Hyundai Sonata with factory-applied paint. The vehicle developed paint peeling/clear-coat failure on the driver-side rear quarter panel without any prior damage, accident, or repainting. The paint began separating from the body, exposing the underlying surface. I brought the vehicle to an authorized Hyundai dealer. The dealer acknowledged a paint adhesion failure and submitted the issue to Hyundai. Hyundai declined to fully cover the repair, stating the model year was not included in their paint warranty extension, even though similar peeling paint defects have been acknowledged and covered by Hyundai on earlier Sonata model years. The dealer ultimately repainted both rear panels due to the nature of the failure, but Hyundai required me to pay approximately 20% of the repair cost as a goodwill arrangement. I was not offered a full repaint or full reimbursement. I have also observed early signs of potential paint adhesion issues around the rear window frame, raising concern that the defect may progress to other areas of the vehicle. This appears to be a manufacturing paint adhesion defect rather than normal wear, and similar issues have been widely reported on Hyundai vehicles. I am reporting this issue to document a recurring paint adhesion defect on the 2020 Hyundai Sonata and to assist in identifying a potential pattern affecting additional vehicles.