Hyundai Palisade 2021 — Problemas reportados

Vehicle Information: 2021 Hyundai Palisade Limited (3.8L V6 Engine) Complaint Description: While driving at highway speeds, the vehicle suddenly began making a loud engine knocking noise, followed immediately by a total and catastrophic structural failure of the engine. A connecting rod bearing seized and the rod broke, punching a hole directly through the metal engine block. This mechanical failure caused an immediate, complete loss of motive power and propulsion while traveling in high-speed highway traffic. The sudden loss of engine power simultaneously disabled the power steering and power braking assistance, creating an extreme and immediate safety hazard as I was forced to navigate a completely dead, non-responsive vehicle across multiple active lanes of traffic to reach the shoulder. The vehicle was manually pushed directly to a licensed Hyundai dealership 1/2 a mile, where technicians confirmed a catastrophic internal engine failure with a thrown rod through the engine block. The vehicle had a consistent and documented maintenance history prior to the incident. No warning lights or oil pressure indicators illuminated on the dashboard prior to the sudden knocking and immediate engine destruction. This defect poses a severe, life-threatening safety risk due to the sudden loss of vehicle control on public highways.

I am the original owner of a 2021 Hyundai Palisade SEL AWD (74,225 miles) reporting repeated engine shutdowns in traffic, severe rough idling, and an unresolved safety concern. The problem began XXX. I first brought the vehicle to Hyundai on XXX and have sought service approximately four times since June. Despite technicians stating they could not reproduce the issue, the engine stalled again on XXX after I picked it up from service. The dealership also instructed me to complete a 1,000-mile oil consumption test. When I returned after 750 miles, I was told I had returned too early. The engine subsequently shut off twice on XXX. Documented incidents: XXX 1:53 PM: Engine shut off on [XXX]. XXX, 5:38 PM: Engine shut off on [XXX]. XXX, 5:08 AM: Engine shut off at [XXX] exit, [XXX] XXX 11:35 AM: Engine stalled at [XXX]/[XXX]. XXX, 12:30 PM: Engine stalled at [XXX]/[XXX]; check engine light illuminated. XXX, 10:57 AM: Near-stall with severe rough idling at Los Gatos Farmers Market. After further rough idling, the check engine light remained illuminated. On XXX the dealership service advisor personally experienced severe rough idling and an apparent near-stall while moving my vehicle, with the check engine light on. I heard her acknowledge the issue. The vehicle remains at the dealership. I provided a written incident log and opened Hyundai case #XXX. Repeated engine shutdowns at intersections and freeway exits pose a serious collision risk. I request NHTSA investigate this potential safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to complete the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue.

The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at 40 MPH, the driver-side and passenger-side captain seat belts independently unlatched while occupied by the contact's minor children. The contact stated that the failure occurred during the winter. The dealer was made aware of the failure, which the dealer associated with an open recall; however, parts were unavailable. The contact later received an email notification from the dealer stating that parts could not be ordered because the manufacturer placed a hold on the parts. The contact received a recall notification for NHTSA Campaign Number: 25V607000 (Seat Belts); however, parts remained unavailable. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,000.

Larsen Automotive in Pine Bluff, AR replaced the spark plugs on this vehicle recently, and while the vehicle was at the shop, I asked the mechanic to look at my suspension as my vehicle has become very rough when driving and I noticed loud "popping/clicking" noises within my vehicle's rear end. The mechanic noted that 2021 Hyundai Palisades had a lot of issues with rear suspension failure and that this should be reported to Hyundai in an effort to get the vehicle fixed. The mechanic noted that suspension failure could lead to unsafe driving, which in turn could cause harm to the driver/passengers. Upon investigation, the mechanic confirmed that the rear suspension was failing and needed to be replaced. There were no warning lights regarding the failing suspension, but the rough drive and the audible noises coming from the car started months prior to the diagnosis by the automotive repair shop. Since that time, I have submitted a message regarding the suspension failure issue to Hyundai via their website. I have not yet received any feedback from the company.

Due to a known oil consumption issue the manufacture replaced the engine using a short block swap, they used the old fuel injectors and during the swap one of them failed, becoming stuck open. Now they refuse to fix it without me paying for labor. The failed fuel injector occurred immediately following a mandatory manufacturer engine replacement and poses a thermal/fire hazard.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the seat belts failed to latch properly in cold weather. The seat belt audible alert was sounded. The dealer was made aware of the failure but confirmed that parts were on backorder. The failure mileage was approximately 40,000.

Blind spot warning system stopped working. Then speedometer stopping working registering 0 both digital and the circle. Then all lights started going off on the dashboard. My dealer cleared codes and errors went to history but not active. When I went to drive again blind spot didn’t work and speedometer didn’t work. I didn’t drive further after that. I heard there was an issue with the 2022 dashboard cluster.

I have multiple recalls that have not been fixed that are safety issues this is disgraceful I would like help from a higher power than myself to get this sorted this is our family car shame on hyundai

Dealership is stating that they don’t have a firm date to repair or recall on seatbelt buckles. Original notice was sent in September 2025. The day before we were scheduled to have service in March/April of this year they called and canceled today they put us on the schedule for December but I have not sent anything as to us for sure having those buckles available we were told when they canceled our first appointment that new vehicle vehicles were being prioritized over used vehicles that were already on the road.

The sunroof opened crooked and would not close. After several attempts to close the sunroof a piece of the frame broke.

The sunroof malfunctioned in a way that the manufacturer has already admitted is an issue in TSB 23-BD-003H - without warning, with a mechanism that is rarely used by us. According to many reports, despite this being a known defect, the manufacturer requires payment if the vehicle is out of warranty. A finding on behalf of NHTSA would greatly help owners who have this happen through no fault of their own.

Whatever you do, do not purchase a Hyundai vehicle. Their engines are defective. On XXX, I brought my car in for service at Castle Hyundai, [XXX]. I informed the service representative that I was having issues with my car stopping and automatically applying the braking system intermittently. They looked at the car and said they saw nothing was wrong. They charged me $940.30 for diagnostics and replacing a couple of belts and oil filter housing leak. I started having the same issue in XXX and I brought my car in again. This time they told me that my car was burning oil internally and that I would have to have a Combustion Chamber Cleaning. I was informed by the Service Manager that this was a common problem with my vehicles model year and that if was a requirement to for the Warranty people to initiate changing the engine. I paid $1,094.26 for this service. I was told to bring the car back after driving the car an additional 1,000 miles. I was also told by that service manager that his dealership changes about 200 engines a month due to this issue. I took the car back to the dealership after driving the 1,000 miles. I sent them photos of the 3 oil changes I could find documentation for, and I had one done at this dealership. I was informed by the dealership that the warranty company and Hyundai when asked, refused my claim. I called the warranty company myself and they would not uphold my claim. I then contacted the Regional Case Manager, and they tried to tell me something different. They told me my car was over warranty and that the engine was only covered up to 60,000 miles. I have the Warranty in my hand, and it says lifetime warranty. This is not fair. I am [XXX] old and I bought the car with 31,000 miles on the car. I have consistent and periodic oil changes but could not remember all the places. This is the first Hyundai I have purchased and I am asking that my claim be upheld and executed s INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have been dealing with the oil consumption issues for this vehicle for about 2 years now. There are documented complaints and a class action lawsuit in California about this issue. Bottom line, the engine burns too much oil to be safely driven between oil changes without the owner checking and adding oil. My particular vehicle is burning just under 1 quart of oil per 1000 miles. Hyundai’s owner manual suggests changing the oil every 7,500 miles, but the oil capacity is under 6 quarts. At the current rate, I would run out of oil before the suggested oil change interval. This is a severe safety issue as engines require oil to run correctly, not overheat, and lubricate all the moving parts. The previous generation Hyundai models also had similar oil consumption issues. Those vehicles had a NHTSA campaign which resulted in Hyundai being responsible to fix the engines. I believe a recall is proper given the safety concerns noted above. At a minimum, Hyundai should stand by their work and fix the issues as they arise.

I originally brought the vehicle to the dealership for an unrelated infotainment system issue. While driving to the dealership, I noticed that the driver’s seat was rocking/moving, particularly while going downhill. I informed the dealership about the movement and asked them to inspect the seat while the vehicle was there. Upon inspection, the dealership determined that the driver’s seat frame had a weld failure. The vehicle had approximately 42,500 miles at the time. There were no warning lights or dashboard messages indicating a problem with the seat before I noticed the movement. This was not simply a cosmetic or comfort issue. The structural failure allowed the driver’s seat to move during normal vehicle operation. I am concerned that a failed weld in the driver’s seat frame could compromise the stability of the seat during normal driving and potentially during hard braking, an evasive maneuver, or a collision. The defect was identified and documented by the dealership. The vehicle has not been involved in an accident or other event that would explain the seat-frame weld failure. I reported the matter to the manufacturer and a case was opened. I am submitting this complaint because a structural weld failure in a driver’s seat at approximately 42,500 miles raises a safety concern and I believe NHTSA should determine whether similar failures are occurring in other vehicles. The vehicle/failed component can be made available for inspection if requested.

While driving down the freeway my first row sunroof exploded. Insurance wouldn’t cover it because it is a manufacturer defect, but Hyundai wouldn’t cover it because it “isn’t a manufacturer defect.” The temperature outside when the sunroof exploded was 74 degrees and it was cloudy. Then less than 2 months later my engine got a rod knock even with oil changes every 5k miles. No warning signs for either and no lights on the dash. It just started when I started it to leave for work one morning.

I opened my sunroof and heard a noise, I was not able to close it. I took it to a repair shop to see if they could get it closed, they advised a break in the assembly and needs to be replaced. My car is out of warranty and it’s a known issue.

The contact owns a 2021 Hyundai Palisade. The contact stated that while the liftgate was open to retrieve objects from the trunk of the vehicle, the second-row passenger’s side seat collapsed on her disabled daughter. The contact was alerted by her daughter's screams and ran over to the rear passenger’s side to unhook the seat belt and pull her daughter out of the seat, but the seat remained folded. The contact's daughter suffered injuries to her face and hand. Medical attention was received. The failure recurred while the contact and a nurse were placing the contact's daughter in the rear passenger’s seat. The contact stated that the third-row seat also collapsed. The vehicle was taken to the dealer, where unknown recall repairs were performed unrelated to the failure. The contact was informed that there were no recalls associated with the VIN for the seats, and the vehicle was not repaired. The insurance company was notified of the failure and had the vehicle towed for inspection. The insurance company determined that the failure was a manufacturer's defect. The manufacturer was notified of the failure by phone, email, and website, and a case was filed. The manufacturer offered a cash settlement. The failure mileage was approximately 100,000.

My car started having the airbag light come off and on randomly the end of January 2026. I caught the first photo February. My car engine shut off the first time March 18. 2026. I was at a traffic light, auto off turned off. Car switched to park, dash lights included: oil, battery, engine, and immobilizer incon. When trying to hit drive it tells me the driving conditions aren't met. I shut the car off and back on, everything reset. Contacted hyundai and no codes were stored. My car has now done this same thing the following dates: 6.5, 7.3, 8.4(car went into the shop August 6th-September 3rd). They could not duplicate what I told them, they drove the car 100 miles being mainly freeway miles though I told them its city driving and mainly idle and stopping. I drove my car 3 days and on 9.6.26 it did it twice within 5 minutes. First time on a main road/traffic lights, next in the parking lot I pulled in. Same scenario as above.

I am reporting a potential safety defect involving my 2021 Hyundai Palisade Calligraphy AWD. The vehicle has experienced repeated engine and drivability problems and multiple breakdowns following replacement of the engine by Hyundai. The original engine developed excessive oil consumption and was ultimately replaced by Hyundai with a new engine. Following the engine replacement, the vehicle experienced numerous additional mechanical problems and repair attempts, including engine rattling/pinging, intake-manifold replacement, oil valve-seal replacement, multiple cylinder misfires, ignition-system problems and an ignition-coil failure. Most concerning are repeated incidents involving severe shaking/lurching, loss of engine power, stalling and failure to restart. During one incident following repairs, the vehicle ran extremely rough, stalled and would not restart after approximately 20 miles of driving and had to be towed back to the dealership. During another incident, the vehicle experienced heavy shaking on startup, stalled and had severely limited power. Diagnostic history showed misfires involving multiple cylinders. On June 29, 2026, at approximately 103,671 miles, I was driving at approximately 50 mph when the vehicle began to lurch and shake, lost power, stalled and would not restart. The vehicle had to be towed back to the Hyundai dealership. The unexpected loss of propulsion and stalling while traveling at approximately 50 mph created a serious safety concern because I could no longer rely upon the vehicle to maintain power in traffic. The dealership subsequently identified an ignition-coil short/failure and replaced an ignition coil. The vehicle has nevertheless continued to experience additional mechanical problems. The vehicle is currently again at the Hyundai dealership. It has generated diagnostic code P0430 for Bank 2 catalyst efficiency below threshold, and Hyundai has recommended replacement of both catalytic converter/manifold assemblies. Th

I purchased a used 2021 Hyundai Palisades Limited addition , 24 days ago, On August 7th 2026, the car had 57,033 miles at the time of purchase. It now has 57,844. I started to open the sunroof for the 3rd or 4th time since owning it and I heard a crack sound, and it stopped about 4 or 5 inches opened..I tried to open it more and then saw towards the front by the Deflector end that on each side of the track there were little flimsy plastic pieces that looked bent and broken..I now have an open sunroof in the front and the back of it was up. I slowly tapped the switch and managed to get the front closed however the back is still open. As I read more on this I see it is a KNOWN ISSUE with MANY Of these SUNROOFS from 2020-2022 !! TBS 23-BD 003H-1. I just bought this car used just under 30,000 , I have called the dealership , Huntington Beach Hyundai Dealership and my salesman said he would find out if its covered under the limited 60 day warranty. This is just WRONG this should be a RECALL .I'm reading on line hundreds if not thousands have had this happen. I paid just under 30,000 It only has 57,844 miles on it and now I"M to pay from what I read 3,000 - 8,000 to repair or replace this sunroof ??????? This is a SCAM !! I'm requesting that this please be called as a RECALL this is not right ! I will be talking with an attorney who handles lemon laws and inquire what my rights are. I now have to worry about break-Ins and rain , and of course no car washes...I'm so upset I could spit fire ! Please let me know what is going to be done about this. How can Hyundai get away with this ??? Cheaply built Car for sure !

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Exhaust System How was your safety or the safety of others put at risk? Fire hazard as it was similar to a blowtorch, melted several rear panels, lights and trim while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Elyria Hyundai) requested a PA from Hyundai and it was authorized, but am having a very difficult time getting reimbursed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I am not sure what the dealership did with the exhaust. At one point, I had requested to keep it for evidence. There are pictures. I suggested having the manufacturer look at it or at least Hyundai. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings. After a 2.5 hr trip, we got out; my children noticed the trim sticking out and melted off the rear right bumper. It was extremely hot to touch and the panels were bulging out from their normal position.

Ive had recalls and they have not been fixed and Hyundai think its ok for me to use this vehicle with no compassion for the safety of my family disgraceful

While the vehicle was being driven, the sunroof became inoperable, stuck in the tilt position. The motor could be heard running but the glass panel would not move in either direction. There were no warning lamps, messages, or other symptoms before the failure. The dealership disassembled the sunroof and found that a spring on the passenger-side sunroof rail had broken, and that the broken spring damaged the rail itself. The dealer confirmed the failure matches Hyundai TSB 23-BD-003H-1, Sunroof Wind Deflector and Mechanism Replacement, issued April 2023. That bulletin applies to certain 2020-2022 model year Palisade vehicles equipped with a sunroof and produced before 5/4/2022, and describes the wind deflector malfunctioning and damaging the sunroof mechanism, leaving the sunroof inoperable. My vehicle falls within that range and experienced that failure. The dealership was able to move the glass panel into a fully closed, flat position, where it appears normal. However, because the rail is broken, the panel is not harnessed in the rail. It can be pushed upward by hand from the passenger side. The dealership stated the panel could move at highway speed and that the vehicle is not secure against entry in this condition. For that reason the dealership has kept the vehicle since 8/24/2026 and provided a loaner rather than returning it to me to drive. The technician documented no signs of misuse or outside damage and noted that the sunroof is rarely used. The vehicle and the broken component are available for inspection. The manufacturer was notified and declined goodwill assistance, citing the vehicle's time in service and mileage. The repair was quoted at approximately $3,500 and has not been performed. Mileage at diagnosis was 83,069.

Sunroof wind deflector broke and guide popped out of assembly. Sunroof is inoperable. I was able to manually close sunroof almost completely but air leak is still present. Water is not leaking in yet but gasket exhibits higher wear due to not being completely sealed. Once gasket inevitably fails, water will leak into car. One dealer inspected and agreed with failure mode assessment but wanted 9 man hours to fix (TSB 23-BD-003H-1 says work should take no longer than 1 hour). No warning lamps or indicators prior to failure. Assembly failed while trying to open sunroof while driving.

In the past two weeks, our 2021 Hyundai Palisade has shut off completely when driving. It has around 110,000 miles on it and was just purchased used (second owner) three months ago. At that time, the dealership had to fix a leak in the engine and did a complete oil change. Based on internet searches, we just checked the oil dipstick and it is COMPLETELY empty. We have NOT driven more than 3,000 miles since purchasing the vehicle and there is absolutely no oil left. Based on searches, it appears this is a fairly common, known issue and nothing is being done. It is incredibly dangerous that the car shut down while driving (on the highway, in the middle of a right-hand turn). Every single warning light lit up at once then the car completely shut off within a matter of seconds. Thankfully my husband was able to get to the side of the road and no accidents occurred, but this is terrifying and completely unacceptable. The car is going to be towed to the dealership to check for excessive oil consumption, but again, based on research, it appears that this is a known issue but Hyundai says it is "within acceptable limits." PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.

I had an oil change in Feb 2026 at 64000 miles. In June, I was driving the car and suddenly the car started jolting while I was idle and would turn off completely when I was stopped. This happened to me while driving on the freeway in traffic and also at a traffic light. I immediately went to the dealership and was told my car had no oil in it. Since the oil change I drove about 5900 miles. I was told there were no leaks so the issue was either the engine or that when I had the oil changed that they forgot to put the oil in. They advised to get an oil test. I drove 1000 miles and took the car back in today 8/11. I had the oil tested and I burned .4 quarts in the 1000 miles which was under the standards of 1 quart per 1000 miles in order to get the issue fixed. I was told that I needed to check my oil and add oil to the car when needed. I left the dealership confused because I have had this car for over a year and never had an issue with the oil or oil levels. I never had any oil indicator on my dashboard to alert me of any issue. I called back the advisor asking more questions because I did not understand how my car burned through so much oil that it was malfunctioning. After being talked to like an idiot about how it is my responsibility to make sure my car has oil, I was finally told that this palisade has a known issue for premature oil consumption once it hits 60000 miles. Then I was told there is no recall and the issue will only get worse and I have to wait till it hits 1 quart of oil burned in 1000 miles for anything to be done. I feel like this is extremely irresponsible of the company to know this issue exists with nothing being done or communicated to their customers and that it is a huge safety concern to not have any indication there is something wrong with the oil amount and my car could literally stop in the middle of the freeway. They are waiting to make the issue neglect from the customer so they are not held responsible for their vehicle's issue.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that it was difficult to latch the middle-row driver’s and passenger’s side seat belts. The failure mileage was 10,000.

The contact owns a 2021 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. A dealer was contacted and confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was not notified of the recall. The contact had not experienced a failure.

The 3rd row power seat does not detect obstacles. If the folding button is inadvertently hit, the 3rd row will fold and does not stop even if there is an obstacle. Items or people. We had a scare with one of our toddlers where it started to close and didn't stop. Thankfully we were quick enough to hit the open button before anyone was hurt. Multiple time's we've accidentally closed the 3rd row on different items, a few of which were rather large. I am concerned that someone might get hurt or worse if this isn't addressed.

My Palisade is burning oil at a rapid pace. I took it to the dealership and they said it was an acceptable level. I don't believe that to be correct. I have less than 100,000 miles on it.

Component/system, available for inspection? Rear visibility system — AVN head unit's processing of the rear camera image. On shift to reverse, screen flickers, shows blinking green, or no rear image. Vehicle available for inspection. Original camera was replaced Jan 2026 and retained by the dealer, not returned. Safety risk? Daily driver used for school pickup. Failure is warm-restart dependent — engine running, repeated shifts into reverse — which is exactly the pickup-line condition. Rear visibility is lost while children move behind the vehicle. System works reliably only after 25+ minutes shut off. Reproduced/confirmed by a dealer? Yes. Crain Hyundai of Bentonville, RO H3CS1330630, 1/13/26. Camera replaced; failure persisted. Same RO then states the head unit "IS GETTING TOO HOT" and needs replacement. No further diagnosis performed. Inspected by manufacturer, police, insurance? Not directly. Hyundai Motor America reviewed (Cases 42288449 / 42326908 / 42619220) but relied solely on dealer diagnosis and confirmed in writing 6/22/26 that it does not audit dealer measurements. No police or insurance involvement. Warning lamps/symptoms, first appearance? First reported by my wife (primary driver) in June 2025; not reproducible on demand for some time, consistent with the intermittent warm-restart pattern later documented. No warning lamps, no DTCs in any accessible module. Only symptom is the display failure itself. 60+ structured tests logged 2/2–2/9/26 documenting the warm-restart pattern. Mileage 63,679 at service. Unresolved as of 8/3/26.

Please provide status of solution to this recall, recall goes back to 2025. ***Not waiting for incident, injury or much worse a fatality to happen. *** Your website states the importance of seat belts; we all know the importance of seat belts. Why is this still an open recall?

Excessive oil consumption. Oil tank empty at 3 oil changes. Car was stalling at stops. Oil was empty 5000 miles prior to next suggested oil change. No low oil indicator light alarm

In May 2025, I contacted Hyundai regarding excessive oil consumption in my 2021 Palisade. In June, Hyundai directed me to take the vehicle to a dealership for testing. Under TSB 23-EM-008H ([XXX]), a failed oil consumption test requires engine replacement. My vehicle is covered under Hyundai’s 10-year/100,000-mile powertrain warranty. I have provided complete maintenance records and receipts for every oil change since purchasing the vehicle. Despite this, Hyundai has repeatedly denied my claim, citing maintenance issues and gross negligence without justification. Hyundai’s own guidance states that oil changes may be performed every 7,000 to 10,000 miles under normal conditions. The repeated testing process has worsened the engine condition. In addition, the dealership has returned the vehicle with missing bolts, oil-related issues, and damage resulting from an improper rear window film installation. I have made numerous attempts to resolve this matter and obtain the warranty coverage to which I am entitled, but Hyundai and the dealership have failed to do so. I am requesting one of the following remedies: (1) a full engine replacement in accordance with the warranty and TSB requirements, (2) a replacement vehicle of equal or greater trim level, or (3) reimbursement of all costs associated with leasing, purchasing, maintaining, and repairing this vehicle. We purchased this vehicle based on Hyundai’s reputation, ratings, and promise of “America’s Best Warranty.” We still like the vehicle itself, but the ongoing mechanical issues and Hyundai’s handling of this claim have been unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The speedometer, lane departure, heat gauge, and RPM’s and the whole speedometer cluster will stop working. It does this all the time you never know if it will work and then sometimes it will randomly come back but it’s more in the heat it will not work.

On XXX, after leaving an appointment at an office building, I returned to my vehicle and noticed that the driver’s seat recline function was not working properly. The seat was already pushed forward to its highest position and would not recline further. I was still able to enter and operate the vehicle somewhat but remained parked. I reviewed Hyundai resources to see whether there was an update or known issue related to the seat concern. When I could not resolve the issue through available resources, I contacted the Hyundai dealership in Henderson. I provided my information and explained that the driver’s seat recline function was not working. I was transferred to Hyundai Customer Service. During that call, I explained that I was approximately 15 minutes away from the dealership and requested repair of the issue regardless of warranty status because I considered it a safety concern. This never happened before at all. While I was speaking with the Hyundai Customer Service representative, the driver’s seat moved again unexpectedly. As a result, I moved forward toward the steering wheel area. After that movement, the vehicle rolled or moved forward and contacted the rear of another vehicle. After the collision, the driver’s seat recline function still was not operating properly. I documented the condition with video evidence, and two witnesses observed the vehicle and the seat condition after the collision. When I contacted Hyundai, I was very upset to learn that the call I had with the customer service representative was not documented anywhere. Also, no one contacted me although I was in distress, crying, and in the accident and the customer service representative knew this. There was no aid or phone call follow ups to me by Hyundai customer care at all. Hyundai Motor America opened a case investigation and instructed me not to perform repairs at this time so the vehicle could be preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at a low speed, the power steering failed, several warning lights illuminated, and the engine suddenly stalled. The vehicle was towed to a dealer, where the battery was replaced; however, the failure recurred two days later. The vehicle was then towed to an independent mechanic, where it was diagnosed with a failed alternator. The contact paid for the alternator replacement out of pocket. The contact stated that while at a complete stop recently, the brake pedal would travel to the floorboard when depressed, causing the vehicle to shudder. The vehicle would only resume normal operation after the accelerator pedal was depressed. The vehicle was returned to the dealer, but had not yet been diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000.

The manufacturer has failed to remedy this safety recall in a timely manner, I have been waiting since January 2026 for the new parts and it is July with no expected date of seat belts availability.

Vehicle Incident Statement – 2021 Hyundai Palisade Driver/Owner: [Your Name] Vehicle: 2021 Hyundai Palisade Date of Incident: [Insert Date] Location: Restaurant drive-thru (vehicle stopped in line) Summary of Incident On the date listed above, I was stopped in a restaurant drive-thru lane with the vehicle in drive and Auto Hold engaged. The vehicle had recently had a battery replacement performed at a Hyundai dealership on the day prior to the incident (repair order available). While stopped, I pressed the accelerator to move forward in the drive-thru line. The vehicle did not respond immediately. There was a brief delay, followed by a sudden and unexpected surge of acceleration. Vehicle Behavior The vehicle accelerated rapidly after a short delay in response to accelerator input The brake pedal felt normal when pressed Applying the brake did not appear to slow or stop the vehicle effectively The vehicle continued moving forward and struck another vehicle Additional Relevant Information The Idle Stop & Go (auto start/stop) system had not been functioning for approximately one year prior to the incident On the day of the incident (after battery replacement), the auto start/stop system began functioning again unexpectedly The vehicle had no known prior issues with unintended acceleration No floor mat or physical obstruction was present affecting the accelerator pedal (to the best of my knowledge) Vehicle Condition The vehicle has not yet been repaired or inspected and is currently being held pending evaluation. I am requesting that all diagnostic data, including vehicle event data recorder (EDR) information and control module logs, be preserved and reviewed. Request I am requesting a full diagnostic and safety review of the vehicle’s electronic throttle, braking, and Auto Hold systems, including any stored fault codes and event data. Check engine light was on for a week prior to service at dealership and dealership told me they could not service it at that time.

Driving my car one morning and the brakes went out. Pedal went all the way to the floor. I had to engage the emergency brake to stop.

The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the front row and second row seat belt buckles independently unlatched. The failure occurred on several different occasions. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was contacted and confirmed that the remedy for the recall was not yet available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

My moonroof spontaneously exploded

I am reporting a severe, life-threatening mechanical component failure of the front passenger seatbelt assembly on a 2021 Hyundai Palisade. While the vehicle was completely parked, stationary, turned off, and with the ignition keys removed, the front passenger seatbelt experienced a catastrophic static lockup. The occupant had reclined the seat, and the seatbelt accidentally became wrapped around their neck. The seatbelt was never inserted into its buckle receptacle, and the webbing was never fully pulled out to its maximum extension to intentionally engage the Automatic Locking Retractor (ALR) mode. Despite no rapid deceleration, extreme cabin angles, or full extension, the retractor assembly falsely engaged a permanent, one-way ratcheting lock. With every minor movement or breath by the occupant, the mechanism tightened further around their neck and completely refused to release tension. Because the physical obstruction of the occupant's body prevented the belt from retracting fully into the B-pillar to reset the mechanism, the occupant was actively choking. Time became critical, and the decision was made to physically cut the seatbelt webbing to prevent imminent asphyxiation. Because this life-threatening locking loop was triggered by a mechanical failure of a primary safety component—systemically linked to active safety recalls on this vehicle's pretensioner/seatbelt system—I am requesting a formal safety investigation. I demand that Hyundai Motor America issue a corporate variance to fully replace this cut seatbelt assembly at no cost. The failed physical components have been preserved for engineering inspection.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (air bags); however, the part to do the recall repair was not yet available.  The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.  The manufacturer was made aware of the issue. The contact had not experienced a failure. 

I am submitting a safety complaint regarding the panoramic sunroof assembly on my 2021 Hyundai Palisade. The vehicle was purchased as a Hyundai Certified Pre-Owned vehicle in September 2023 with approximately 27,000 miles. The panoramic sunroof had only been opened approximately two or three times since purchase when the failure occurred. During normal operation, the sunroof wind deflector/visor malfunctioned and jammed inside the mechanism. This caused the pulleys and track assembly to bind and pull the glass panel out of position, damaging and breaking the sunroof track/mechanism. The dealer diagnosed the failure as a broken sunroof track/mechanism assembly requiring extensive repair estimated at approximately $4,000. This failure appears to directly match Hyundai Technical Service Bulletin 23-BD-003H-1, which acknowledges that the sunroof wind deflector may malfunction and damage the sunroof mechanism on 2020–2022 Hyundai Palisade vehicles. Hyundai issued this bulletin before I purchased the vehicle as Certified Pre-Owned. My concern is that this is a known recurring mechanical defect involving the panoramic roof assembly that could create a safety hazard if the mechanism jams, detaches components, shifts the glass panel unexpectedly, or causes the roof to fail while driving. The failure also caused the panoramic sunroof to become stuck open while driving. This created excessive rattling and vibration noise at highway speeds, which was distracting during vehicle operation and raised concerns about the stability of the sunroof assembly while in motion. Because the roof could not be properly closed or secured, the defect also exposed the interior of the vehicle to possible rain intrusion and additional electrical or interior damage. The sunroof was not abused or damaged externally. The failure occurred during ordinary use and after very limited operation of the sunroof since purchase.