Honda Passport 2025 — Problemas reportados

The vehicle suffered a complete engine stall in an active traffic intersection during an Auto Start-Stop / Idle Stop event and entered a 45-minute electronic communication freeze. Car stopped and then when took foot off of pedal, the car stopped and it didn't actually start. Breaks were hard and I couldn't do anything with the car. It didn't allow me to do anything. Usually it takes time to start after it is stopped and sometimes it takes 3 seconds to start when stopped in a traffic light. In one occasion, I heard the sound when there is an issue, but when reviewing, it doesn't show an actual error. I don't know if there is another issue that potentially is draining the battery. Battery was changed in August and then I took the car again in September and Honda said that everything was OK.

I have a 2025 Honda Passport with just over 20,000 miles that is having the Start/Stop issue where the car will not restart primarily after it has been driven a few miles and the engine is hot. I usually try to turn this feature off, but if I forget, there is a good chance that I will be stuck blocking traffic. Very dangerous in high traffic situations. This has happened several times recently. I first started noticing the issue when restarting the car after a short stop and the engine was still hot. The starter seemed to pause before starting the engine. I took the car to the local Honda dealer, but they gave the car a clean bill of health. Since that diagnosis, I have been stuck several times in high traffic situations and also in parking lots where the car would not restart until it sat and cooled down. It is one thing to be in a parking lot and need to wait to start the car, it is a whole different situation to be in 8 lanes of traffic and not being able to start the car. I again took the car to the Honda dealer on 11/4/2026 only to be told that Honda is aware of the problem and they are working on it.

When the IDLE LOCK system engages and the engine shuts off, there is an intermittent issue where the car will not automatically restart the engine. The vehicle will go into neutral and require shutdown and restart before going into drive. This has resulted in extremely dangerous situations when it occurs on highways or in traffic. The Honda service department was unable to replicate this occurrence and recommended that I disable the Idle lock system each time I started the car.

Car shuts off at red light but fails to restart. It shifts to neutral and shuts off. Requiring a total restart of engine

On four separate occasions, while operating my 2025 Honda Passport, the vehicle has experienced an abrupt and dangerous electronic transmission failure. While coming to a complete stop at active traffic lights, the vehicle's Auto Engine Idle Stop feature engages and shuts down the engine normally. However, upon releasing the brake pedal to accelerate, the vehicle experiences a severe electrical/electronic fault during the automated engine restart phase. Instead of restarting and shifting into Drive, the electronic gear shifter loses communication and automatically forces the transmission into Neutral. The vehicle is instantly left stranded and immobilized in the middle of live intersections, leaving me completely vulnerable to rear-end collisions. To resolve the issue and safely move the vehicle, I am forced to completely turn the ignition off and cycle the vehicle power back on to manually reset the transmission control module. This is a severe, recurring safety hazard that puts myself and other motorists at immediate risk of injury.

When I sitting at red light and the start/stop system Engages,the vehicle will shift into neutral and the brakes will not hold the vehicle in place when pressing the brake pedal .State that the vehicle would still move forward even when brake pedal is being pressed.

My mother bought this new 2025 Honda passport Ex+L with 5 miles brand new in dec 2024. Since owning it I have put only 10650 miles on it. Less than 5k a year and mostly drove highway miles in that first year. Was told during purchase that Honda link would be available so that I can get help, see maintainer reminders, and even use to towing, and repair services. But they had stopped Honda link earlier this year. This was a major factor for my elderly mother so that she had these options for her if needed. Also, I have been trying to get Honda to fix both top rear seals, there are 2in+ gaps in the top rear, where dirt, Debree, and water are accumulating which I am worried that it will cause rust, due to poor paint quality. I took it to the dealership where the service manager even said it looked defective but would need to get same model to compare. It's now been over a year with no resolution. This is my mother's first new vehicle ever and would be her last vehicle. Also, I have noticed that the front collision waring just appear out of nowhere at times. This has been another ongoing issue. Then just recently been feeling transmission lurching and not engaging. She and I do no use this offroad, towing, or even carry heavy loads. Honda used to make great vehicles and customer service was great and quick to respond and resolve issues. Not no more. I feel that these and other issue with same model that are now having major engine problems will cause her to crash or get involved in an accident. I can only drive her when i have time to and just simply very aggravated with Honda. Ive owned over 9 Honda and Acura vehicles over the decades and never had any issues such as this. The dealership even sold her a 3rd party extended warranty as she was led to believe it was with Honda Care mostly to cover new tech. I will continue to contact Honda and Don Jacobs Honda about these issues, but from the level of non, feel like they had sold her a defective SUV. Thanks

The contact owns a 2025 Honda Passport. The contact stated that on multiple occasions, while coming to a complete stop at a traffic light, the vehicle shut off and unexpectedly shifted into Neutral (N). The contact stated that the vehicle hesitated, requiring activation of the hazard lights to alert other motorists and avoid a potential collision. The contact stated that the brake pedal was depressed to restart the vehicle. The vehicle was taken to a dealer, where it was diagnosed that the starter had failed and required replacement. The vehicle was repaired. The manufacturer was notified of the failure via telephone, and a case was filed. The failure mileage was approximately 32,800.

The contact owns a 2025 Honda Pilot. The contact stated that on multiple occasions, upon acceleration from a complete stop, the vehicle shifted into neutral and would not shift into drive. When the failure occurred, the contact was forced to restart the vehicle before continuing to drive. The check engine warning light was illuminated. The vehicle was taken to a dealer, where a diagnostic evaluation was performed; however, the vehicle was not repaired as the contact was advised that the failure was not duplicable. The manufacturer was notified of the failure. The failure mileage was 23,000.

When at a stop or red light, the Honda 2025 passport trail sport stops and shifts into Neutral, the Auto Idle Stop system turns off, car would not start until I put it into park and turn it off, open and close door, turn on again. It started July 18, 2026 and it keeps happening, this morning too 10/13/26.

AUTO STOP STAR AND STOP THE ENGINE

Vehicle Information: 2025 Honda Passport (Purchased in 2024, approximately 44,000 miles)Safety Defect Summary:The vehicle experienced a sudden and dangerous failure to restart during an Auto Idle-Stop event. While stopped at a traffic intersection, the Auto Idle-Stop system engaged and shut off the engine normally. However, when I lifted my foot off the brake pedal to accelerate, the vehicle failed to restart, completely stalled, and left me stranded in live traffic. The dashboard displayed error messages, and the vehicle required a mechanical inspection confirming a premature starter motor failure.Safety Risk & Hazard:This defect presents an immediate safety hazard. The engine stalling unexpectedly in the middle of active traffic intersections leaves the driver, passengers, and surrounding motorists vulnerable to rear-end collisions. Power steering and braking performance are compromised while trying to get the stalled vehicle safely off the road.Context for Investigation:This vehicle falls directly under the scope of the NHTSA’s active Engineering Analysis (EA25004) regarding Honda Auto Idle-Stop restart failures. The premature failure of the starter motor at 44,000 miles is directly caused by the defective operational logic of the vehicle's automated stop-start system, matching the exact systemic defects documented in prior model years.

The contact owns a 2025 Honda Passport. The contact stated that while stopped at a stoplight, the contact attempted to accelerate; however, the Start/Stop system failed to restart the engine. The check engine warning light illuminated, and there was an alarm sounded. The message "Shift to Park" was displayed; but the gear shifter failed to shift into park. The brake pedal was depressed with excessive force and waited for a while before the vehicle was shifted into drive and the vehicle was driven forward. The vehicle was driven to the desired destination and shifted into park. The dealer was contacted and an appointment was scheduled. The failure mileage was 30,600.

The Auto Idle Stop feature failed to restart the car after sitting at a stoplight twice this past week. The dealer (Frank Leta Hoda) diagnosed the problem as a "bad starter". I believe this falls under the active investigation EA22005 - No Start After Auto Start/Stop Engages. The vehicle is two years old with 40,378 miles at the time of reporting the problem to the dealer. I reported this to Honda Corp and was assigned case number 16619534 which is being reviewed. The two incidents happened without warning during drives when I had already pushed the button to disengage the Auto Idle Stop feature and was not expecting the engine to turn off at all.

The contact owns a 2025 Honda Passport. The contact stated that while driving 35 MPH at an intersection, the vehicle stalled and was unable to be restarted. The contact called Roadside Assistance, and the vehicle was restarted. The failure was a recurring failure. The screen was illuminated during the failure. The contact stated that while opening and closing the doors and pressing the Push-to-Start button to turn off the accessories, the vehicle operated as needed. The contact suffered emotional and mental distress from the failures. The failure mileage was approximately 10,000.

I have a 2025 Honda Passport with approximately 22,776 miles. Over the past several weeks, the vehicle has developed a progressively worsening starting problem that appears to be heat-related. After the vehicle is driven normally and reaches full operating temperature, then is shut off and allowed to sit for approximately 10 to 30 minutes, the engine will sometimes crank very slowly and sound as though the starter is laboring to turn the engine. The frequency and severity have increased over time. On two recent occasions, the engine barely turned over before starting. After the vehicle sits overnight and cools completely, it starts normally and cranks smoothly. A second related problem occurs when the Auto Idle Stop/Start system is active. Both my wife and I have experienced very slow restarts at stoplights. More recently, the engine failed to restart automatically after Auto Idle Stop shut the engine off. I had to shift the vehicle into Park and press the engine START/STOP button multiple times before the engine finally turned over and restarted. This created a safety concern because the vehicle was temporarily unable to move while stopped in traffic. The vehicle was taken to an authorized Honda dealer for three full working days. The dealer reported that the battery, alternator, starter, charging system, and starting system all tested normal, and no diagnostic trouble codes were present. However, the dealer’s written repair description does not state that the vehicle was road-tested and then allowed to sit through the 10–30 minute hot-soak period that consistently produces the problem. The dealer stated that they allowed the vehicle to idle for an extended period and performed multiple starts, but this did not reproduce the conditions under which the problem occurs. I also opened a case with American Honda. Honda advised that they would not escalate the issue to engineering until the vehicle had been returned to the dealer one or two additional times. The probl

“Idle-Stop” feature stays on per factory installation. However when car is stopped and brake is released to proceed with acceleration, the feature automatically throws the transmission into “Neutral” and will not go forward, allow shifting of gears or shutting down the engine. This has happened numerous times in heavy traffic and creates a hazard. There is a button to depress to shut off the Idle-Stop but it must be done every time the car ignition is shut off then on. This is not a normal habit of long term drivers. After two inspections at the dealer and several phone calls Honda says they can not replicate the problem when serviced thus offering no solution. Searches online for assistance has revealed that this is a highly prevalent problem with Honda and Acura vehicles since 2019. As an elderly (over 75) driver with an excellent driving record it is creating a troublesome risk when driving.

I have a 2025 Honda Passport. When the start stop shuts off car it will crank very slow or not start at all and have to wait a few minutes for started to cool. After I did some testing on my own then went to the dealer with an appointment, they confirmed this is a know problem with Honda. They did some testing and assured me that my starter is bad. No light or warnings until it would not restart at the stop light. The dealer pulled information off the cars computer and showed me a graph on how low the voltage goes below the threshold.

On August 14th I brought the vehicle to Coconut Point Honda after having the vehicle stall with the auto stop feature. At that time, I also noticed that the car had trouble starting at times. After being there for four days, I was asked to come pick up the vehicle. Yesterday, on August 27th, the vehicle stalled again, this time at a busy intersection. This narrowly missed causing my wife to get hit at high speeds. The car shifted itself to neutral, the battery and warning light came on, and a message saying “shift into park” appeared on the dash. Despite several attempts, the car would not restart until it finally sat a moment and then powered back on. The car was brought back to Coconut Point Honda where I again voiced the complaint and safety concerns regarding the vehicle stalling out and shifting itself into park.

The car has failed to start on numerous occasions. The car has stalled due to the auto start/stop and the dealership told me that the battery needs to fail testing in order to replace under warranty. This is a major safety risk and the dealership said it’s a known issue but they can’t fix it. A recall needs to be put out immediately.

My car has 22,000 miles in it, and maybe around 19,000 miles my starter was already weak. I barely use my car, and one time I used it and my car won't start at all. I almost got stranded. Luckily it turned on, and I was near my house. This could've happen in the middle of nowhere and get me stranded. I don't feel safe driving this now if im not sure. I thought this was supposed to be a reliable car!

The contact owns a 2025 Honda Passport. The contact stated that while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle stalled. The message to start the vehicle was displayed. The vehicle was shifted into park(P), the brake pedal was depressed, and the vehicle was restarted. The contact stated that the failure had occurred ten times in the month of July. The vehicle was taken to the dealer, where it was diagnosed with a faulty battery, and the battery was replaced; however, the failure recurred approximately one week later. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000.

Over the past two weeks we have been experiencing issues with the Auto Idle Stop device on my 2025 Honda Passport. This has resulted in being temporarily stalled at several busy intersections. I have reported this issue to a Honda dealership where the issue was verified and it is scheduled for a Starter replacement when the part is received from back order.

Description: The vehicle suffers from an intermittent and dangerous "no-restart" defect involving the Auto-Idle Stop (AIS) system. When the vehicle comes to a complete stop and the automated stop-start system shuts off the engine to conserve fuel, the engine frequently fails to automatically restart upon release of the brake pedal. This results in a sudden, unexpected loss of engine power and complete immobilization in live traffic or intersections. ​This exact failure mode is the subject of an active federal Engineering Analysis by the National Highway Traffic Safety Administration (NHTSA EA25004, covering ~2.2 million Honda and Acura vehicles). Prior manufacturer service bulletins and part-replacement attempts have proven ineffective at permanently resolving the hazard, creating an ongoing and unacceptable collision risk.

For several months before the failure, the Auto Idle Stop (engine stop-start) system became progressively slower to restart the engine after stopping. Each restart sounded sluggish, as though the starter was dragging, and the vehicle would remain stopped for several extra seconds before moving. This occurred repeatedly at traffic lights and other stops creating a safety concern as drivers behind me expected my vehicle to begin moving when traffic started. The unexpected delay increased the risk of being rear-ended or causing confusion in traffic. The failure eventually became complete. While stopped on a two-lane road waiting for another vehicle to turn left into a driveway, the engine shut off as expected with the Auto Idle Stop system engaged but did not restart when I released the brake. Instead, the vehicle entered what appeared to be a neutral state and could not be driven. I was unable to restart the vehicle for several minutes, leaving it disabled in the travel lane while other vehicles had to drive around it. This created a safety hazard because the vehicle was stranded in an active roadway. The vehicle had not previously displayed any warning messages related to this condition. Looking back, the progressively slower and dragging engine restarts appear to have been warning signs before the complete failure to restart. The vehicle is scheduled for inspection the Honda dealership this week. The failed components should be available for inspection if requested.

The contact owns a 2025 Honda Passport. The contact stated that on several occasions, the Auto START/STOP intermittently failed to operate and the vehicle shut off while depressing the accelerator pedal. The contact stated that a battery warning light was displayed on the instrument panel. The contact was able to restart the vehicle. Due to the failure, the contact was forced to manually turn off the feature each time after starting the vehicle. Upon investigation, the contact's husband discovered NHTSA Action Number: EA25004; and associated the failure with the Action Number. The husband also associated the failure with the fuel injector or a possible software update. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,800.

Got to red light, auto stop idled down car, when going to move car shut off and stalled out. Also happened two times in a drive thru. All times messages popped up auto stop interruption and vehicle in accessory mode

While waiting at a stoplight, the car was in Auto Idle Stop System mode. When the light turned green, I stepped on gas pedal and the vehicle shut off. The brake was hard and I could not turn off the vehicle for a minute. I opened the drivers side and passenger front door and closed, then was able to turn off vehicle. After a few seconds, I was able to start vehicle with push start button. The vehicle has sounded sluggish when starting up lately but battery tested good.

Collision Mitigation Braking System ( CMBS) on occasion orange dash brake light illuminates doesn't stop vehicle , has occurred since purchase on 02/25/2025 at least 150 times , current mileage to 06/16/2026 6877 miles, ref Honda Case # 1641332 , now every time on short drives this occurs 1-2 times, contacted Holman Honda Centennial Co several times , again last week " told there is no fix, you can turn off CMBS each tine vehicle is started " this is a safety feature , there are numerous complaints on line also with NTSB , am concerned that at some point the brakes could be slammed on without warning and cause another vehicle to rear end me

Idle stop has not engaged motor at intersection. This has happened three times in the last 2 months. Honda Passport has 29024 miles on it. All three incidents required shutting down the Passport and restarting the SUV. Each time there was a backup of cars behind me and I put on warning flashers.

With only 7688 miles, have been having transmission issues like hard shifting, not shifting when needing to speedup especially when trying to pass or on highway. In city hard shifting occurs constantly now. I had tried contacting Honda and the dealership to get the gaps issue resolved for past 2 years and nothing. This has been a poor experience for a Honda, which we have been very loyal for over 40 years. This transmission issue will only get worse and needing a resolution or fix as I have tried both dealership and Honda for help without being told my case has been transferred over and over.

Idle Stop has failed to restart on more than once occasion. Battery tested low @ 25,000 miles

The Idle-Stop feature is malfunctioning, the vehicle is equipped with an "Auto Idle Stop" feature that has a dangerous defect. The engine frequently fail to restart after shutting off at stops, unexpectedly leaving the driver stranded or immobile, with the risk of being hit from behind by incoming traffic.

At red light, foot on break, car in drive. Light turns green, I go to drive off. Car puts itself in neutral, dash says “shift to park”, I try to press to put it in drive, it won’t shift to “D”. I put it in park. Turned the vehicle off, car wouldn’t restart. Kept trying, wouldn’t start. Held my finger on the push to start for ~1 minute, it did not want to start at all. It was spitting trying to start, very very hesitant *car was in accident on 2/26/26 L front (driver side) was damaged Since accident, I have had issues even though car was repaired

25 Passport Black edition only 27k miles at a stop my vehicle won’t start back up kicks it from D to N will start flashing to put in P. Vehicle will not start back up until I turn off and back on. The second time it did this it wouldn’t even start back up battery light flashing. I try to remember to turn that stop/start button off. Very dangerous. Went to dealership. Says they can’t do nothing unless warning are on at the time of check. 4/24 was the second time this has happened. When I start the passport it’s like it has troubles and not wanting to start. Lights will start flashing braking system and blind spot all the safety feature lights. Something is wrong with these passports.

car transmission issue not getting enough power while putting foot on gas pedal rpm goes upto 5k for getting speed not shifting gear properly

Vehicle has stalled multiple times at stop lights after the automatic engine stop engaged. Vehicle will not restart when accelerator is pressed and has to be placed in park before the engine can be started again. This happened (4) times on the most recent trip yesterday 3/19/2026.

The car has an auto stop capability that engages during red light stops (etc.). The auto stop function automatically engages every time you start a new trip. Unfortunately, the car occasionaly fails to restart and displays emergency alerts. To restart the engine, the car must be put back into Park. This essentially results in the vehicle stalling out and it creates a significant safety risk. It happens on a somewhat regular basis. In addition, when starting the vehicle, it sounds as though the starter is having a difficult time powering up the engine.

2025 Honda Passport with 10k miles ***Braking issues - -Collision Mitigation System going off randomly and often, with no oncoming traffic, no obstacles or obstructions. -Phantom braking and “BRAKE” warning/steering wheel shake. Occurs often on windy, hilly roads with sharp curves, often to the right. Branches, guard rails, etc will activate the system at high speeds 50 mph and over, causing serious safety concerns of the vehicle stopping for no true cause. -White cars in oncoming traffic seemingly activate the “BRAKE” warning on occasion. -“BRAKE” warning went off and significantly slowed the car when a water filled pothole was to the right. -Issues have occurred with no cars ahead of the Passport. ***Engine issues after getting fuel - -After getting gas, check engine, power steering, and battery light will sometimes turn on. Only resolution is to restart the vehicle. -Brake pedal was also hard/stuck after getting gas, and vehicle could not be turned on until brake was pushed extremely hard/pumped. Power steering light came on after this incident. ***Lights- -Automatic adjusting high beams turn on and off erratically. Cannot use the automated system. ***Transmission- -Engine braking downhill on one or two occasions would not allow car to shift back up. Had to use paddle shifters to get the car moving again. Dealership cannot replicate these issues on a short ride with their tech, therefore the vehicle is “fine.”

There are major gaps on both top non rail tracks, this is the base exl model without rails. I have been having to remove debree and dirt where gaps located rear top spoiler where I was told by service manager that it looks defective but never got reply. Its been over a year now and honda keeps saying to contact dealership which I have done many times. There shouldn't be any gaps that would cause this issue that would cause dirt and possibly rust. I have owned several vehicles that had no gaps on top trim and am a loyal honda/Acura customer for decades. I just want this defect confirmed and fixed. The suv only has 6k and had nothing but problems with support from honda and dealership. They said due to no models of 2025 exl on lot would take pics and call me about this. Its been a year with only honda rep saying this is dealerships issue to diagnose? Always had great support from honda, but shouldn't honda know specs of this issue? Plan on keeping this great suv for decades but not wanting rust of body problems years down the road. Honda I am disappointed in how this has not been resolved in a timely matter.

I am reporting a serious nighttime visibility and driver-assistance safety issue with my 2025 Honda Passport. During evening driving, approximately 60% or more of the upper portion of the windshield appears blacked out or severely dimmed, significantly impairing forward visibility. This condition worsens on downhill grades, where an even greater portion of the windshield darkens. Visibility improves when high beams are manually activated; however, driving continuously with high beams is unsafe and inappropriate. This creates an unreasonable risk of collision, particularly on unlit roads and downhill grades, as pedestrians, road curvature, and hazards are difficult or impossible to see without improper use of high beams. In addition, multiple ADAS systems operate erratically. Adaptive cruise control delays braking on downhill grades until the vehicle accelerates approximately 9–10 mph above the set speed, delays acceleration after braking and resuming, and disengages with minor steering inputs. Automatic high beams operate inconsistently. These issues persist despite recalibration. The condition has existed since early ownership and continues at approximately 20,000 miles despite multiple service visits. A Honda field technician confirmed all systems were calibrated but did not perform a nighttime drive. A dealership shop foreman conducted a nighttime drive but did not share findings, and I was told he was unavailable and had already spent “enough time” on the vehicle. My initial service record included the notation “do not diagnose.” I was initially told the dealership had never encountered this issue; later I was told they had seen it on other vehicles but did not know how to fix it. A dealership-recommended nighttime comparison drive with a 2026 Honda Passport did not exhibit these issues. I also regularly drive a 2024 Honda CR-V that shows none of these nighttime visibility or ADAS problems.

Vehicle has 11,500 miles on it and constantly pulls to the right. Pulls harder under hard acceleration, requiring steering correction when accelerating hard and again correcting when backing off the accelerator. Have had to dealer multiple times. They claim they can't fix. Correcting to the left under load and back to the right can cause car to weave at highway speeds and cause it to be unstable. Car is available for inspection upon request.

The auto stop/start feature caused my vehicle to stall in the middle of the road. I had stopped at an intersection and just as the engine shut off, traffic cleared and I went to accelerate, and the engine shut off completely. I had to shift to Park to start the engine.

Having problems with sudden braking and not accelerating after stopping at lights or stop signs. No warning lights came on. I dropped it off at dealership. They are keeping the vehicle due to safety concerns while driving the vehicle

I am submitting this report regarding a serious safety issue with my 2025 Honda Passport related to the auto stop/start feature. When this feature is enabled, the vehicle frequently struggles to restart smoothly after coming to a stop. The engine often hesitates and sounds as if it may not start at all. On September 26, 2025, the problem escalated into a complete failure. While turning left at an intersection, the auto stop/start feature engaged, shutting off the engine. When I attempted to accelerate, the vehicle failed to restart and became fully disabled in the middle of traffic. This created an immediate and significant safety hazard. Law enforcement was called to the scene, and a tow truck was dispatched. However, due to incorrect information and safety concerns, I did not proceed with the tow. Fortunately, the police were able to jump-start the vehicle, allowing me to drive it directly to the dealership. The dealership confirmed that there is an issue but has been unable to replicate the complete failure. They have performed two battery tests, both of which returned normal results. While they acknowledge the problem, they have not been able to formally diagnose it. I have since learned that similar issues and recalls have been reported for earlier Honda model years, suggesting that this problem may still exist in newer vehicles, including the 2025 Passport. Since the incident, I have been disabling the auto stop/start feature every time I drive in order to avoid being stranded again. However, hesitation during restarts continues to occur daily when the feature is active. Given the severity of the safety risk and the inability of the dealership to diagnose or resolve the issue, I am requesting that Honda conduct a formal investigation into this malfunction and take appropriate corrective action. This issue should be fully addressed under warranty, as it directly affects the safety and reliability of the vehicle.

On Sunday 10/19/2025, estimated 11:15 a.m., while traveling on the 215 West in Riverside, California, my 17 year old granddaughter, riding in the passenger front seat of my 2025 Honda Passport, and I, heard an explosion overhead and immediately could hear the sound of wind. I knew immediately something had happened to the sunroof. I looked into the rear view mirror and traffic around me was unaffected, proof that nothing was flying thru the air needed to be avoided. I exited the freeway at the 1st available off-ramp. My granddaughter and I were quite shaken. We each began taking photos in disbelief. There was a large hole in the mid-section of the sunroof, and yet no sign of the piece that was blown out. I immediately thought of the missing piece of glass, if something had hit the sunroof from overhead, the glass would have fallen in as well as the object falling on it. The pictures also show a pattern of glass being lifted/ blown from inside out versus outside in. I began researching and found exploding sunroofs to be something known about since 2019. In addition, I found a Facebook group where other Passport owners have experienced and posted pictures of the same damage to their sunroofs - some have had Honda cover the costs, and others, like me were denied. The service representative where I purchased the Passport reached out to what he referred to as “his Honda rep” and was told Honda would NOT cover the $1K+ repair cost. This is a manufacturer/workmanship issue, not a customer issue. Please advise on my next steps of reporting.

While driving the sunroof exploded for no apparent reason. Honda dealer said that it was not their problem and not covered under warranty.

The shifting. The vehicle will shift to neutral without touching the brake. I had my puppy in the car with me and because of it being buttons he kept stepping on neutral and throwing my car into neutral almost causing a wreck when I was attempting to turn due to someone running a red light. Since you don’t automatically know that the car has been put into neutral and you just know that it is not accelerating it causes a major safety issue. My puppy should not have been able to accidentally put my vehicle into neutral without my awareness. I tested this later to see if I was just not aware that he did it while I was stopped and in fact I was able to put the car in neutral without having my foot on the brake.

We always keep this vehicle parked in our garage and I have been noticed strong smell of gasoline when entering the side door. I know that they have recalls on previous models with gas filler detaching but does not show in any recalls for this SUV. I will make sure that it will not be overfilled as I only fill until pump stops itself. We love this SUV and I am just worried for my family's safety. Honda had always been great about recalls. Hope that this was not an operator error. Will call dealership and report if it keeps happening.

The 2025 Honda Passport has developed an issue where the sunroof produces a popping or squeaking noise when it is being opened.