Honda CR-V 2008 — Problemas relatados

The contact owns a 2008 Honda CR-V. The vehicle was recently taken to a dealer to be repaired under NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the dealer was required to perform a rigorous 7-point safety inspection to ensure the frame was structurally sound for the rear trailing arm reinforcement brace to function properly. However, the dealer overlooked a critical rust hole on the frame by the trailing arm brace. The dealer improperly completed the recall repair despite the structural failure and informed the contact that the recall repair was successfully performed. The contact became aware of the issue after arriving to the residence. The contact believed that the issue posed an immediate safety risk. The vehicle was taken back to the dealer for re-evaluation; however, the dealer refused to provide further assistance. The manufacturer was notified of the structural failure. The failure mileage was 191,000.

While driving on October 2, 2026, the driver-side rear trailing arm and subframe mounting structure detached from the frame due to severe corrosion. The vehicle was immediately taken to Brandon Honda (Tampa, FL) for inspection under Safety Recall 23V228000 / Campaign 23-032. Brandon Honda documented on Repair Order #250035 that the "DRIVER REAR SUB-FRAME LOOKS TO BE COMPLETELY DETACHED." However, instead of submitting required inspection failure photos to Honda TechLine for corporate repurchase evaluation as mandated by Service Bulletin 23-032, the dealership issued a $4,222.77 customer-pay body shop estimate from Nu Finish Collision Center (Estimate #046670) to replace the suspension crossmember, trailing arm, and frame rails out of pocket. The vehicle has a completely detached rear trailing arm/subframe, fails the safety recall inspection, and is grounded at the dealership as unsafe to drive. The dealership is refusing to follow official recall failure protocol and attempting to shift financial responsibility onto the consumer for a safety defect covered under federal recall mandates.

We took our 2008 honda crv to the Coggin Honda dealership in December 2025 to do a safety inspection, as we noted severe frame rust. In January 2026, the dealership indicated that we had to release the car to them, as it was unsafe to drive, and that they would be forwarding the case to Honda Corp under the NHTSA ID 23V228000 recall. When we called the dealership later for status updates, they indicated we had to deal directly with Honda Corp. We have called Honda Corp multiple times, and have gotten various stories, including that the case had been sent to mediation. When i called today, they indicated it has not yet been sent to mediation, and they would not let me talk to a supervisor. They suggested i call back tomorrow. We have not had use of our vehicle or any offer for a rental/loaner for 9 months now and we have no real answer on when this might be resolved. Please help us.

My car failed the annual Massachusetts State safety inspection done on XXX. The areas of failure were FRAME, FRONT END, and MUFFLER/EXHAUST. I was advised to not drive the car due to risk of frame failure due to extensive rust. I then brought vehicle to Atamian Honda ([XXX]) on XXX pursuant to Honda Service Bulleting (Recall) 23-032. The dealer contacted me later that day to tell me that the car was ready. The Service Concierge told me: (1) The car is ready as they did the recall. (2) The Technician said that the rust and rot was so sever that they could not put the car on a lift. (3) They could not complete the Multi Point Inspection due to the rust. (4) The technician advised me to not drive the car due to the condition causing an unsafe vehicle. I went to the dealer to sign off on the invoice and arranged a tow of the Honda to my home, as I did not want to risk driving in it. I opened a Case with Honda Corporate to claim that, despite the dealer's Recall being processed, that protocols of the Recall process were not followed; specifically, there are 2 fundamental actions that are required in order to properly process this Recall: completion of the MPI(Multi Point Inspection) and the placement of the car on a lift. Neither of these were done. Honda Corporate contacted me on XXX and, despite my claim on case number XXX, their position is that the dealer performed the Recall. I have made 2 phone calls in recent days and the calls have not been returned to me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2008 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle felt as if it was driving over a bump in the road, causing the steering wheel to be unstable. Upon inspecting the vehicle, the contact became aware that the rear trailing arm was rusted. The contact referenced NHTSA Campaign Number: 23V228000 (Structure); as a possible cause for the failure; however, the recall repair was marked as completed. The dealer determined that the recall repair was not performed. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 202,713.

Odometer Fraud. The contact purchased a 2008 Honda CR-V. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the mileage was 137,000. It was later discovered upon registering the vehicle with the DMV that the mileage was 255,000.

Hello, I have a recall for the corrosion on my Honda CRV 2008, American Honda already has everything on file from the dealer ship I took to get it inspected and is been a whole month and American Honda hasn’t reached out to me. I have been asking American Honda if I could get a loaner car or rental as the service manager at the dealership has said he cannot provide a rental until American Honda authorized since obviously some one has to pay for it. And I’m just reaching out if you guys could help me anyway to help me get this sorted out, dealership has already told me the car is un repairable at this point due to the bad corrosion and American Honda has acknowledged that and said someone from the median department or something like that was gonna reach out to me that was 2 weeks ago and I have reached out a week ago and they said someone would reach out and I have not received anything as I have told them, I really need a car since I recently had my baby and you know I need to come to work and go back home. Please if you guys can help me

The contact owns a 2008 Honda CR-V. The contact stated that while the vehicle was parked, the front passenger's door failed to latch as intended. In addition, the front passenger's door had independently unlatched. The vehicle was taken to the dealer where it was diagnosed with a failed door lock actuator. The contact was informed that the front passenger's side door actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue, and a case was filed. The contact referenced an unknown Technical Service Bulletin with a similar failure; however, the contact was informed that the TSB had expired. The failure mileage was approximately 53,000.

My light start turn on and off in some times and this start happens 3 days ago

This is a complaint in reference to a current recall for the rear rust and corrosion issues on Honda CRvs, Part 573 Safety Recall Report 23V-228. I brought my vehicle to Matt Burne Honda on January 7 2025 for this recall and they "inspected" and passed the vehicle, installed the brace, and said all was well as they handed me the keys. In early March I took the car in for its state inspection and it failed due to all of the rust/corrosion/frame rot on the rear of this vehicle. When I called Matt Burne to find out why they installed the brace on this vehicle with all that rust, and why they never even bothered to mention the rust to me, they said that for the recall to pass all they needed to do was remove the bolt for the trailing arm and that all the rust didn't matter, and whether or not it could pass a state inspection didn't matter. This, put me and my family at risk. The rust and corrosion is severe. My family and I have been driving in it thinking it was all okay since the recall was completed. Yet they never thought to mention it. Isn't this recall in reference to rust and corrosion on the rear frame? Yes, I understand it involves the trailing arm, but wasn't there a punch test and a frame inspection that was supposed to be a part of this? How is it that the frame can rot away and practically disintegrate and yet that doesn't matter? After a month of trying to reach Honda, they finally told me I needed to take it to a Honda dealer because the 2 inspection centers I had taken it to weren't good enough. I wound up taking to to Motorworld Honda for an "inspection" and all they did was look at the installed brace and say everything was good, even though that at this point they were now unable to put the car on the lift since that spot on the frame has rusted away. In March it was able to be put on the lift? What happened since? And how is this acceptable as far as this recall is concerned? They put my life and the lives of my family at risk as well as others.

Both automatic door locks are malfunctioning on the passenger door side. They will not stay unlocked with the vehicle is unlocked. Daughter was choking in backseat & the door would not open unless I pushed the unlocked button and opened the door at the same time.

*(#1)2024 COMPLETELY TURND OFF DEAD STOPEF IN THE MIDDLE FREEWAY HIGHWAY PATROL HAD TO TOW IT AWAY LASY YEAR COST ME $900+ **** AGAIN NOW ALMOST PASSED OUT NO AIR BAG TO SAFE ME***** (#2) 3/6/2025 CAR COMPLETLY CRASHED ,INJURED ,I WAS TAKEN BY 911 TO HOSPITAL. ** BAD AIR BAG DID NOT CAME OUT OR NEVER WORKED TO PROTECTED ME***, I GOT HIT MY CHEST SO BAD , THOGHT I WAS GOING TO DIE THST MOMENT. CURRENTLY I RENTED A CAR TO PAY IT DAYLY $$$$ GO TO DOCTOR FROM MY OWN POCKET.[I CAN AFFORD] SINCE I LOST DO NOT KNOW HOW LONG WILL TAKE TO BE REPLACED MY 2008 HONA CRV ,WITH SAFER VEHICLE. I NEED TO HAVE TRANSPORTATION I SHOLDN'T CHARGED FOR RENTING A CAR AND GET HELP WITH FREE RENT TRANSPORTATION SOONER UNTILL SOMEONE RESOLVE THIS DADLY ISSUE. THANK GODI'M ALIVE

The contact’s son owns a 2008 Honda CR-V. The contact stated that while his son was driving 45 MPH, the vehicle aggressively veered over to the right side of the road. The driver inspected the vehicle and noticed that the rear axle had detached from the frame. The driver was able to coast to the side of the road. The vehicle was towed to the dealer who was unable to fix the vehicle under NHTSA Campaign Number: 23V228000 (Structure); because parts were not available, and there were additional damages that needed to be repaired. The manufacturer was made aware of the failure and was working with the dealer to have the vehicle inspected. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was repaired under the recall; however, the contact was informed that the dealer had observed a 3X8 inch hole located 2 inches away from where the support brace was installed. The contact stated that despite the hole, the dealer determined that the vehicle was safe to drive, and the vehicle passed inspection. The contact believed that the recall repair failed to adequately address the safety concerns of the recall, potentially leaving the vehicle with a rear trailing arm that could still detached in the future. The manufacturer was made aware of the failure and a case was filed regarding a possible buyback; however, the request was denied due to the age of the vehicle. The failure mileage was 211,600.

The contact owns a 2008 Honda CR-V. The contact stated that the rear passenger's side door was making locking sounds unintendedly and had failed to unlock as needed. The vehicle was taken to an independent mechanic, where the door actuator was replaced, and the door was repaired. Additionally, the contact stated that front passenger's side door and the tailgate had failed to unlock as needed. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall because the recall had expired. The failure mileage was approximately 68,000.

Door actuators ( Front passenger side and Back driver side) does not work. It bothers me by locking and unlocking.

Understand my car is old but I also understand that there was a class action lawsuit I was not informed about regarding the door actuators the door locks on my vehicle I paid $300 plus to replace the front door actuator and now my back door driver side and back door passenger side door actuators are extremely loud and it is difficult to unlock the door if you're on the inside of the vehicle trying to get out it freezes the door locks that's very dangerous I know my car is old but Honda should still have to replace them considering they agreed to replace all four door actuators back in 2015 but I was not informed of that.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that there was an extreme amount of rust to the frame of the vehicle. The bolts failed to release due to the extreme rust. The vehicle was not able to be placed on the lift due to frame rust. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 133,267. Parts distribution disconnect.

Two actuator for the doors were said to be replaced by the previous owner in 2015. However, all four of my actuators are not working. Sometimes, it unlocks by itself when driving and I have had issues at times when I am not able to unlock the door at all. This poses safety risk to not being able to get out at times from both inside and outside.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the recall repair could not be completed due to the extent of corrosion on the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago and the inspection was completed 8 months ago. Also, as per the recall notification, depending on the extent of any corrosion damage, Honda might offer to repurchase the vehicle. The dealer was contacted and confirmed that the recall repair could not be completed due to the extensive corrosion. The manufacturer was contacted, and the contact stated no offer was made, however a case was opened. Parts distribution disconnect.

When i unlock the key fob and put hand break to park the driver side door makes a loud squeeky sound.

VEHICLE IS ACCELERATING ON ITS OWN

The contact owns a 2008 Honda CR-V. The contact stated that upon taking the vehicle into an independent mechanic for service, the contact was made aware that the rear trailing arm had severe frame corrosion, potentially compromising the vehicle safety. The vehicle was taken to the dealer, who confirmed the diagnosis and advised the contact that the vehicle could not be repaired. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V228000 (Structure) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 150,000.

When locking the door, there is a loud noise. I was told the lock actuator is bad and needs to be replaced (driver rear). I purchased this vehicle in October 2022 and the warranty is no longer valid. Prior to, the passenger front lock actuator had to be replaced. The vehicle is available to be inspected upon request

Hello I’m [XXX] and own a 2008 Honda CRV that runs fine. VIN [XXX] , but previous owner never went to the recall and I bought the car in 2014 and recently, during a brake job, I first became aware of the problem when my mechanic alerted me to the recall situation and the rusting out that was putting drivers in a very dangerous situation. My car failed the recall because of the rust causing the degradation of the rear suspension trailing arm, and now I'm left with a car not fit to drive? and I would be liable for whatever happens but I was never offered a solution to buy the car back something to help and I cannot be without one to get to Dr’s or buy food live rural I have no choice living alone at [XXX] need a car. So a question, why am I the problem? when, in the first place, the car was dangerous from the manufacturer to the rusting out situation which was actually life threatening, lose steering, the wheel could collapse or the frame itself, and again, never offered any help at all some compensation, nothing? Just drive it home with the burden of the liability etc. I’m on a Fixed income of only $800 a month how am I to survive living rural without a car at my age? Please, I need some help. Why am I being punished when the design itself, as I said, created the dangerous problem and just that's it? Appreciate help from someone. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Evidence of corrosion on the rear trailing arms as described in the recent salt belt recall of 07-11 Honda CRV’s. Petition to expand the monitoring and repair scope of this recall to include the Appalachian regions of North Carolina and Tennessee as the use of road salt is also prevalent in these areas.

Vehicle door locks acting up off & on for several years. Sometimes not unlocking needing to insert key to unlock, other times passenger door not locking when using fob and doors locking & unlocking while driving. Now most recently cannot open drivers door from inside. It can be opened from the outside. This is very dangerous if you needed to get out of car quickly, not to mention the inconvenience of crawling over the center console to get out of passenger door. I am [XXX] and will never buy another Honda as I’ve read about the problems with this. Too bad because I really like my crv. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2008 Honda CR-V. The contact stated while driving at an undisclosed speed, the vehicle briefly lost motive power before returning to normal functionality. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 11V395000 (Power Train), but the VIN was not included. The failure mileage was 190,000

Door locks began opening and closing on their own while I was driving. I have replaced battery twice since this began. The auto repair place and AAA were unable to locate a cause for the electrical problem. The car will not stay locked. I was robbed of my personal property while it was parked. It is not really safe to drive since I cannot secure myself in it.

Auto door locking system attempts to lock all four doors every time the vehicle drops below 10 miles per hour and then goes above 10 mph. All four doors can be manually locked and show they are locked when the motion auto lock system thinks one or more are not locked and attempts to lock after 10 miles per hour. This continues for every trip.

On October 9, 2022, I filed a complaint with NHTSA regarding this vehicle due to excessive and extreme rear frame corrosion. On May 6, 2023, my son was driving this vehicle and was involved in an incident while the vehicle was in motion. The rear subframe separated from the vehicle on the driver side. My son lost control of the vehicle. Fortunately, my son was able to avoid a direct collision with oncoming traffic. On May 15, 2023, the vehicle was towed to Victory Honda in Monroe, Michigan. The vehicle was inspected, and we were assigned a case number (#13814983). We were promised a loaner vehicle (which has never been made available). As a result, my son had to resign his position at work because he lost his mode of transportation. I have called American Honda on a weekly basis requesting an update. I've been told our case is almost completed. We have been waiting for more than 4 months for the buyback as promised. We were told we would be getting $7,900 for the CR-V, plus out of pocket costs paid for a rental car on two occasions and payment for recent mechanical improvements. Honda USA has failed to resolve this manner in a reasonable and timely manner. 100+ days is not timely. We have lost income due to the loss of use of this vehicle. We have not been provided the loaner vehicle as promised. Please escalate our complaint. This is the second time this matter is being reported to the NHTSA. Please note, this is more serious now since my son was driving the vehicle when the subframe separated. He could have been killed or badly injured.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Driver door actuator started jamming late July. Door would only look after pressing the lock button from the passenger side. It eventually stopped locking that way and would only lock after hitting the lock button 8+ times on the driver side. Yes it is available for inspection upon request. My own safety is put at risk due to this issue because my doors are unable to lock. As a young woman, who doesn't have access to a garage and sometimes doesn't get home till late, having doors that are completely unable to lock due to a known system issue from Honda makes me uneasy. Yes, the problem has been confirmed by an independent service center. No the vehicle has not been inspected by the manufacturer, etc... No, the car provided no warning lamps, messages or any other symptoms of the issue. Issues first appeared in late July and have drastically gotten worse since then.

Approximately six months to one year ago, a screeching sound was audible anytime I would lock or unlock the doors in my 2008 Honda CR-V. I researched the issue and found out that this vehicle has a known problem with its actuators, and that Honda was successfully sued in 2015 resulting in an extension of the warranty on the part. I inherited this vehicle from my grandmother, and I found out from Honda that she did in fact have the part replaced in 2015, yet it has started to fail again, and Honda is refusing to fix it. The problem is that this failure causes the doors to automatically relock themselves after being unlocked. Obviously, this creates a serious safety concern should it become necessary to exit the vehicle in the event of an emergency. I don't believe it should be the owners responsibility to pay to have this part replaced AGAIN after Honda replaced their defective part with an equally defective one.

This year, a 2008 Honda CRV encountered an issue wherein one of the bolts on the rear trailing arm, a crucial component of the vehicle's suspension system, became lodged and partially snapped off within the rear frame of the car. This occurrence had the potential to adversely affect the vehicle's stability and handling. Coinciding with, Honda issued a recall notice for select CRVs this year. The recall was prompted by concerns about the potential development of rust and corrosion within the rear frame of these vehicles. The recall's primary objective was to address potential structural complications, such as rust-related issues with bolts and the rear suspension, which had the potential to compromise the overall safety and integrity of the CRVs. Upon inspecting the affected 2008 Honda CRV, a Honda dealership concluded that the issue involving the lodged and snapped bolt in the rear trailing arm was not directly attributable to the rust and corrosion covered by the recall notice. Consequently, Honda clarified that they could not assume responsibility for this specific problem, and the scope of the recall did not extend to cover the situation of a snapped bolt within the rear frame. In response to the situation and to mitigate potential risks, the Honda dealership proactively implemented measures. They reinforced both sides of the rear trailing arm by securely attaching a sub-bracket to the vehicle's frame. This additional structural support was designed to ensure the proper attachment and functionality of the rear trailing arm. However, since Honda's assessment indicated that the issue of the lodged and snapped bolt was distinct from the rust and corrosion specified in the recall, the vehicle's servicing was only partially addressed, leaving it in an unsafe state. The dealership recommended a nearby body shop sponsored by Honda. This body shop conveyed that the issue should be raised with Honda, as they believed the problems were interconnected.

The contact owns a 2008 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that they could not install a support brace on the vehicle because unknown bolts failed to loosen for the repair. The dealer had not provided any additional information regarding the failure. The contact was informed that photos had been sent to the manufacturer and the dealer was awaiting a response. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that an assessment and follow up would be made. The contact had not experienced a failure. Parts distribution disconnect.

On 08/09/23 at 1108 hours, I called Langdale Honda in Valdosta, GA. I told them of the current recall on my vehicle. It was verified via VIN, and then I was discouraged from bringing in the vehicle. I was told that the recall applied to northern cars that suffered from salt and snow exposure, and that my vehicle should be OK. It clearly states in the recall notice that mud can also be a factor. I reminded the associate of that. I also reminded the associate of Federal Law. Thereafter, he said that I could bring the vehicle in if I desired; however, I was concerned because I bought my vehicle used. I don't know its history, and don't know from where it originally came. I did not make an appointment with Langdale due to mistrust.

The contact owns a 2008 Honda CR-V. The contact stated that while driving at approximately 45 MPH, the accelerator pedal was depressed; however, the vehicle was slow to respond. The vehicle lost motive power and shut off. The contact stated that after five minutes, the vehicle was restarted; however, while driving at an undisclosed speed the vehicle inadvertently shut off. The contact was eventually able to restart the vehicle, and the vehicle operated as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 180,290.

A/C compressor in 2007-2011 Honda CR-V has a known defect in the A/C compressor clutch. The clutch component of the compressor includes the pulley which turns the compressor motor. When the clutch fails, the compressor motor seizes up and stops the pulley from turning. The pulley on the compressor is driven by one serpentine belt on a tensioner which turns the alternator, the power steering motor, the crankshaft, the water pump, and the A/C compressor. When the A/C compressor seizes up, the belt will snap in two every time because the A/C pulley will not turn. The car will not be operable unless the A/C compressor is replaced. To replace the A/C compressor, the refrigerant must be vacuumed out, the condenser and desiccant replaced, the compressor replaced, the system recharged, and a new belt put on. This costs about $2500 at Honda or at another shop around $1700. Honda refused to fix the clutch when I took my car in after discovering the A/C was not working. I have replaced the compressor in this vehicle twice already, and now it needs a third replacement. It is a safety issue because the belt will break while driving causing power steering to go out, possibly causing a crash, the battery will not charge, leaving you stranded, the water pump will not function causing your engine to overheat, and possibly causing a blown head gasket or worse. This situation has occurred twice already but I’m reporting the latest one.

Rear right passenger lock actuator failing to unlock randomly, sometimes locks only partially.

The contact owns a 2008 Honda CR-V. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 23V228000 (Structure) and an unknown door latch recall; however, while driving after the vehicle was returned, the contact became that the doors were no longer closing securely, and the vehicle failed to respond immediately while depressing the brake pedal. There was no warning light illuminated. Additionally, the contact stated that the dealer had stated in the recall repair work order that the recall repair of NHTSA Campaign Number: 23V228000 (Structure) could not be completed on the vehicle due to severe frame corrosion and that the sub frame needed to be replaced; however, the dealer installed support braces on the vehicle and marked the recall as Complete. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake caliper had seized. The independent mechanic notified the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 402,685.