GMC Yukon 2009 — Problemas reportados

I am filing this complaint against McKinney Buick GMC, located at [XXX]. I own a 2009 GMC Yukon XL. On XXX, I paid McKinney Buick GMC for repair services under Repair Order/Invoice #XXX. Following the dealership's service, my vehicle began experiencing serious mechanical problems, including engine misfires, rough and unstable idling, and jerking and shaking while slowing down. I became concerned that these problems could be related to the dealership's previous repair work. I returned the vehicle to McKinney Buick GMC and specifically requested that the dealership inspect the vehicle and investigate the problems. However, the dealership kept my vehicle for several days without performing the requested diagnostic inspection or making any repairs. I eventually had to retrieve my vehicle without the problem being resolved. I also requested a complimentary loaner vehicle or rental assistance while my vehicle was being held by the dealership, but my request was refused. I paid for the original repair service and expected the dealership to take responsibility for investigating problems that developed afterward. Instead, I was left without a resolution and had to take my vehicle back in the same unresolved condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission problems

The dashboard cracked

MANUFACTURER SAFETY RECALL ISSUED -NHTSA #21V050 - TRANSPORT CANADA #20591 - RECALL # N212328760 FRONT PASSENGER AIRBAG TAKATA INFLATOR-PRIORITY GROUP 6

My 2009 GMC Yukon Denali has a major safety issue. The hard plastic dash has multiple cracks, which is a huge safety concern in the case of an accident. The dash could explode inside the vehicle causing injury to me and/or other passengers. The dashboard could also interfere with the operation of the airbag due to multiple cracks being around the passenger air bag. I have reached out to GM customer service twice and both time they advised me that a manager will reach out to me but they never did. I’m hoping this report will make GM accountable for the vehicle defect they made and pay to fix/repair the dash.

Cracks in dashboard including crack up to passenger airbag. Truck has been garage kept since new,

I was driving around 55 miles per hour and applied the brakes. I had little to no brakes and had to use the emergency brake to stop the vehicle. Luckily there was no car in front of me or a collision would have occurred. I had multiple ABS light, service stabiltrak, service brake lights engage. It happened once more going to the next light. I pulled over and removed the negative battery cable and waited 2 minutes and re attached it. The brakes feel spongy. I have researched the forums for the electric hybrid models and there were multiple other vehicles with the same symptoms as mine. Dealership says there are no recalls for the vehicle, even though multiple other hybrids are having the same issues and wanted to charge me $135 diagnostic fee to check the brake system. This is a safety hazard and should be investigated by GMC

Since I've owned the hybrid yukon, I've had nothing but issues. GMC only made a limited amount of the hybrid models but due to the issues discontinued manufacturing them. why weren't the vehicles taken off the market? started with the jolting from a stop, to not wanting to go into reverse, check engine light, to hybrid battery not shifting into gear, last power steering locked while driving then not starting at all. had sat at the dealership for 4 weeks now sitting at another hybrid shop awaiting for the inverter converter control to be delivered and put in. have spent thousands in the last 2 months repairing trying to figure out issues.

Takata recall. The contact owns a 2009 GMC Yukon. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags). The dealer had been notified on multiple occasions about the recall; however, the contact was informed by the dealer that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2009 GMC Yukon Denali XL. The contact stated while depressing the accelerator pedal, the vehicle experienced delayed acceleration. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local mechanic but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 90,000.

The contact owns a 2009 GMC Yukon. The contact stated that the vehicle failed to start. The TPMS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was towed to an independent mechanic and the contact was informed that the cooling fan assembly, fuel pump, and fuel pump module needed to replaced. The vehicle was towed to the local dealer where it was diagnosed that the cooling fan assembly, fuel pump, and fuel pump module needed to replaced. The vehicle was not repaired due to parts availability. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 122,000. Parts distribution disconnect.

The contact owns a 2009 GMC Yukon. The contact stated that while driving at an undisclosed speed, there was a loud tapping sound with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and diagnosed as displacement on demand (DoD) due to camshaft failure, after the engine was disassembled. The vehicle was repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall related to the failure. The failure mileage was approximately 145,000.

The dashboard cracked in 3 places shortly after we purchased vehicle. Above steering wheel and passenger side by airbag.

ABOUT 38 MONTHS AFTER PURCHASING MY 2009 YUKON MY DASH CRACKER FROM THE PASSENGER SIDE TO THE DRIVER SIDE. I CALL THE DEALERSHIP AND REPORTED THE ISSUES AND GMC TOLD ME THAT IT WAS A COST THAT I HAD TO ABSORB. SINCE THIS HAS HAPPENED MY AIRBAG WARNING LIGHT AND SERVICE AIRBAG LIGHT COMES ON WHEN DRIVING MORE THAN 60 MINUTES.

OPEN RECALL # N212328790 NHTSA# 21V053

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NOTICED THE DASH CRACKING BY THE AIR BAG IN SEPTEMBER 2020 AND NOW IS CRACKING ON DRIVER SIDE HUMP BEHIND STEERING WHEEL.

DASH IS BRITTLE AND CRACKING. WHILE DRIVING SMALL PIECES OF DASH COME LOOSE AND COULD GET IN YOUR EYES

I WAS

THE NHTSA RECALL #16V381 WAS ISSUED MAY 27, 2016 CREATING A GM RECALL #2049151. GM'S STATUS IS "INCOMPLETE. REMEDY NOT YET AVAILABLE". ITS NOW 4 1/2 YEARS LATER. TO ENSURE THE SAFETY OF THE PUBLIC, A DECISION MUST BE MADE AS TO WHETHER OR NOT THERE IS A SAFETY ISSUE/RISK RELATING TO THE TAKATA AIRBAG INFLATORS.

COMPLETE LOSS OF POWER STEERING ASSIST, AFTER CROSSING OVER A SET OF RAILROAD TRACKS. SERVICE POWER STEERING MESSAGE DISPLAYED ON DASH. AFTER TURNING VEHICLE OFF AND BACK ON, THE POWER STEERING WORKED FINE. HAPPENED A 2ND TIME AFTER HITTING A POT HOLE. VEHICLE IS IN MOTION ON BUSY STREET, AND COMPLETE LOSS OF STEERING ASSIST MAKES THIS VERY UNSAFE

WELL THE CHECK ENGINE LIGHT CAME ON THEN THE OIL LIGHT CAME ON I CHANGE THE OIL IS STILL ON THE BATTERY KEEPS DYING I'VE ALREADY BOUGHT THREE NEW BATTERIES NOTHING IS WORKING I'LL STILL COME OUT THE CAR IS DEAD CHECK ENGINE LIGHT KEEPS POPPING ON AND OFF THE WHEEL THE WHEEL THING KEEPS POPPING IN AND OFF I BOUGHT NEW TIRES IT'S STILL POPPING ON AND OFF I JUST DON'T KNOW WHAT'S WRONG

WE JUST TOOK IN TO HAVE VEHICLE LOOKED AND AND SAID IT WAS FIRST THE ELECTRICAL AND NOW IS THE MEMBRANE OF THE VEHICLE, CAUSING THE REMOTE START AND ENGINE LIGHT TO NOT WORK. ALSO CAUSING THE VEHICLE TO CUT OUT DUE TO A PROBLEM IN THE FUEL SYSTEM. LOOKING UP THE VIN I SEE SOME OF THESE VEHICLE HAS THIS ISSUE BUT DOESN'T SHOW UNDER MY VIN. ALSO HAVE BEEN TOLD USING TONS OF OIL AND THIS HAS BEEN SEEN WITH THE GMC YUKONS. WE JUST HAD A VERY EXPENSIVE VISIT TO THE SHOP AND WANT TO KNOW WHY THIS PARTICULAR ISSUES ARE NOT COVERED UNDER THE RECALLS FOR MY VEHICLES VIN. YOUR RESPONSE WILL BE APPRECIATED.

I WORK IN A DEALERSHIP AND PURCHASED MY VEHICLE USED IN APRIL 2016. AT THE TIME IT HAD SMALL CRACKS THAT EXTENDED FROM THE DASH AIRBAGS ABOUT 1" OR SO TOWARDS THE WINDSHIELD. THE CRACKS ARE NOW QUITE LARGE. IF THE AIRBAGS WERE TO DEPLOY, THE PLASTIC FROM THE DASH WOULD ALSO BECOME AIRBORNE. THIS HAS BECOME A SERIOUS SAFETY CONCERN TO MYSELF WHILE DRIVING AS WELL AS ANYONE WHO MAY SIT IN THE FRONT SEAT, INCLUDING MY GRANDCHILDREN. THESE CRACKS ARE NOW ABOUT 1/4" IN WIDTH AND ABOUT 3" LONG AND EXTEND FROM THE EDGE OF THE AIRBAG AND END AT THE DEFOGGER VENTS UNDER THE WINDSHIELD. I FEEL THAT THIS IS SOMETHING THAT GM SHOULD BE CONCERNED ABOUT AS WELL. IT WOULD BE TO GM'S ADVANTAGE TO TAKE CARE OF THIS NOW, RATHER THAN WAIT UNTIL THE UNTHINKABLE HAPPENS. I WILL FORWARD PICTURES IF YOU REQUEST. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HARDY CHEVROLET BUICK GMC 1249 CHARLES HARDY PKWY, DALLAS, GA 30157 (470) 938-8624 AND DAY'S CHEVROLET OF JASPER 375 GA-515, JASPER, GA 30143 (706) 692-3441 BUT WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DASH IS CRACKED IN NUMEROUS PLACES FOR NO REASON.

TL* THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED SISK MOTOR INC (2739 W FERGUSON RD, MT PLEASANT, TX 75455, (903) 572-6696) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED WITH THE SAME INFORMATION AS THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. CUMMINGS CHEVROLET GMC (1300N AIRPORT RD, WEATHERFORD, OK 73096) CONFIRMED THAT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*BF*JB

TL* THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE WAS LEAKING AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND, WHEN THE WHEEL WAS REMOVED, IT DISINTEGRATED DUE TO CORROSION. THE TECHNICIAN ALSO NOTICED THAT THE AREA AROUND THE LUG NUT WAS ALSO CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. KING BUICK GMC (1700 W EVANS ST, FLORENCE, SC 29501, (843) 536-0643) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GAS PEDAL STICKS WIDE OPEN AND HAVE TO TRY TO PULL IT BACK UP AND SOMETIMES IT TAKES A WHILE IT GET IT UNSTUCK. THIS HAS HAPPENED TWO DIFFERENT TIMES IN ONE MONTH. THE VEHICLE WAS IN MOTION ON A CITY STREET AND LUCKILY NOT TRAFFIC IN FRONT OF US AND WE WERE GOING STRAIGHT.

WHILE CAR WAS IN MOTION THE CAR BECAME LIMP/SLOW AS THE ENGINE WOULD SLOW DOWN. WE HAVE HAD 2 INSTANCES WHILE DRIVING THE CAR WILL REDUCE SPEED TO A HAUNT. THE CAR BOTH TIMES WAS NOT ABLE TO BE DRIVEN AND NEEDED TO BE TOWED. FIRST ONE THE MODULES MELTED DUE TO THE HYBRID BATTERY AND OTHER WAS A FAILED THROTTLE. WE ARE NOW DEALING WITH MELTED SPARK PLUGS WHICH WERE ALL COMPLETELY REPLACED AND FAILED AGAIN ONE MONTH LATER AND WHILE THE CAR WAS DRIVING IT CAME TO A COMPLETE STOP WHILE THE ENGINE SHUT DOWN AGAIN!

THERE TAKATA RECALL HAS BEEN A RECALL FOR OVER 3 YEARS ON THE CAR I WENT TO GET IT REPAIRED DUE TO MY SERVICE AIR BAG LIGHT COMING ON AND THEY KEEP TELLING ME THAT A REPAIR HAS NOT BEEN FOUND FOR THE TAKATA RECALL.

THE DASH IS CRACKED IN SEVERAL PLACES, INCLUDING A CRACK AT THE EDGE OF THE AIR BAG COMPARTMENT. I TOOK IT TO THE DEALER FOR REPAIR AND THEY QUOTED A REPAIR PRICE OF 1800. THEY ADMITTED THAT A CRACKED DASH HAS BEEN AN ISSUE IN GMC YUKONS. THE CRACKS BEGAN IN 2013 AND I HAD JUST OWNED THE VEHICLE FOR 2 YEARS. I TAKE EXCEPTIONALLY GOOD CARE OF IT AND THE REST OF THE VEHICLE IS IN EXCELLENT CONDITION. THE CRACK IS CONCERNING AROUND THE AIR BAG BECAUSE IF THE AIR BAG DEPLOYED DURING AN ACCIDENT, THERE IS A STRONG POSSIBILITY OF SHARP DEBRIS CAUSING INJURY.

CRACK DASH BY THE AIRBAG. THE DASH HAS A LOT OF CRACKS AND SOME ARE BY THE PASSENGER AIRBAG

TAKATA RECALL - CALLED DEALERS IN PHX AREA AND CALLED GM. THERE ARE NO PARTS AVAILABLE TO REPLACE THE PASSENGER AIRBAG THAT HAS BEEN RECALLED. NOTICE HAS BEEN RECEIVED SINCE 2016

I HAVE CALLED TO GET APPOINTMENT FOR NEW AIR BAGS 2 YEARS AGO AND THEY KEEP PUTTING ME OFF , MY LOCAL GMC DEALER WILL NOT FIX MY AIR BAGS.

TRANSMISSION DIPSTICK TUBE BROKEN. NOT SURE WHEN IT HAPPENED. IT WAS NOTICED BY MY FATHER ABOUT A WEEK AGO WHEN HE WAS LOOKING THINGS OVER. I JUST GOT THE TRUCK USED FROM A DEALER IN SEPT.

TAKATA RECALL IS MY ONLY COMPLAINT. TO DATE, GM HAS NOT REMEDIED THIS PROBLEM GM SAYS MY VEHICLE IS SAFE TO DRIVE BUT I GUARANTEE THE CEO OF GM IS NOT RIDING AROUND IN A VEHICLE THAT COULD CAUSE SERIOUS BODILY INJURY OR DEATH.

'TAMARA RECALL' RECALL ON PASSENGER AIR BAG IN 2016. NEVER GOT IT FIXED BECAUSE THEY NEVER HAD A REPLACEMENT. EVEN ON 8/29/2018 CHECKED TO SEE IF THEY HAD A REPLACEMENT FOR THE 2009 YUKON WHICH NO. AS OF TODAY, JANUARY 08, 2019 NO REPLACEMENT FOR THE PASSENGER AIRBAG SO FAR.

LIKE THE OTHER 9000 PEOPLE IDENTIFIED ON FACEBOOK AMONG OTHER FORUMS, THE DASH ON MY YUKON IS CRACKED. I AM CONCERNED ABOUT PUTTING MY FAMILY IN THIS VEHICLE. THIS IS A PRODUCT DEFECT. I WOULDN'T MIND SPENDING THE MONEY TO PUT A NEW ONE IN, BUT I DONT HAVE THE CONFIDENCE THE NEW DASH WILL LAST ANY LONGER. CRACKING HAPPENS RIGHT NEAR THE PASSENGER AIRBAG AND RIGHT IN FRONT OF THE DRIVERS INSTRUMENT PANEL.