GMC Sonoma 2002 — Reported problems

During an oil change I noticed unusual wear on the front passenger side tire. Upon investigation my mechanic found that the chassis was cracked which pushed the tire causing it to rub. Very concerned this could have caused a very bad accident.

THE 3RD DOOR ON EXT CAB. THE DOOR DOES NOT OPEN. WAS TOLD BY DEALER THIS IS MAJOR COMPLAINTS FOR THESE 3RD MODELS. HAVE TO REPLACE PINS OR SOMETHING, BUT IT KEEPS HAPPENING. THIS A A LIFE & DEATH HAZARD & DEFECT. WHY HASN'T THIS BEEN RECALLED? IN AN ACCIDENT, (REAR ENDED) THE DOOR COULD NOT BE OPENED.

TL* THE CONTACT OWNS A 2002 GMC SONOMA. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE SPARE TIRE WIRE CABLE HOIST ASSEMBLY FRAY SNAPPED AND THE SPARE TIRE FELL ONTO THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

TL*THE CONTACT OWNS A 2002 GMC SONOMA. THE CONTACT STATED THAT THE IGNITION KEY DISENGAGED FROM THE IGNITION SWITCH WHEN IN THE ON POSITION. IN ADDITION, THE CONTACT STATED THAT WHEN THE KEY WAS IN THE OFF POSITION, THE VEHICLE REMAINED POWERED ON. AS A RESULT, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. UPDATED 03/30/15*LJ UPDATED 6/22/2015*JS

TL* THE CONTACT OWNS A 2002 GMC SONOMA. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR EXTENDED CAB DOOR HANDLE BECAME FRACTURED WHILE THE CONTACT WAS ATTEMPTING TO EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEFECT WAS REMEDIED. THE CONTACT STATED THE SAME DOOR HANDLE FRACTURED A SECOND TIME. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 92,000.

WHILE BRAKING FOR A YIELD INTERSECTION ON 3/30/2012, APPROX. 10AM, IN DRY AND CLEAR CONDITIONS, BRAKES ON 2002 GMC SONOMA FAILED. VEHICLE WOULD NOT STOP DESPITE HARD PRESSURE ON THE BRAKE PEDAL AND RAN THROUGH INTERSECTION ALMOST COLLIDING WITH ANOTHER VEHICLE. WHEN MANAGED TO GET VEHICLE STOPPED AND PULLED TO SIDE OF ROAD, BOTH THE ABS AND BRAKE FAILURE WARNING LIGHTS WERE ILLUMINATED ON THE DASH. UPON TURNING THE IGNITION OFF AND RESTARTING, BOTH THE ABS AND BRAKE FAILURE WARNING LIGHTS CLEARED AND WERE NO LONGER ILLUMINATED. CHECK ENGINE LIGHT NEVER ILLUMINATED. TOOK VEHICLE TO BOTH INDEPENDENT MECHANIC AND GM DEALERSHIP MECHANIC AND BOTH CONFIRMED AN ODB II TROUBLE CODE OF C0265 HAD BEEN GENERATED. THIS CODE, I WAS TOLD, INDICATES FAILURE OF THE EBCM (ELECTRONIC BRAKE CONTROL MODULE) OF THE ABS SYSTEM. APPARENTLY, THIS PROBLEM IS WELL-KNOWN TO GM AND IT HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS ON THE PROBLEM, BUT NO RECALLS. INDEPENDENT MECHANIC COULD NOT REPLACE THE EBCM AS LACKED THE PROPRIETARY GM SOFTWARE NEEDED TO PROGRAM IT. GM DEALERSHIP MECHANIC--WHILE CONFIRMING GENERATION OF THE C0265 TROUBLE CODE--REFUSED TO REPLACE THE EBCM INSTEAD SAYING I SHOULD "JUST DRIVE IT AROUND AND SEE IF THE PROBLEM HAPPENS AGAIN." THIS SEEMED A VERY DISMISSIVE APPROACH BY GM TO A KNOWN PROBLEM ON CERTAIN OF THEIR ABS VEHICLES AS THE FIRST BRAKE FAILURE ON 3/20/2012 ALMOST CAUSED A WRECK. NOT ANXIOUS TO FIND OUT WHAT THE SECOND FAILURE THE GM DEALER WANTS ME TO "WAIT FOR" WOULD RESULT IN. *TR

TL* THE CONTACT OWNS A 2002 GMC SONOMA. THE CONTACT NOTICED THAT THE BRAKE LINES WERE CORRODED WHILE INSPECTING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE CONTACT HAD NOT EXPERIENCED BRAKE FAILURE, BUT WAS CONCERNED IT COULD SUDDENLY OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

2002 GMC SONOMA ZR-2 EXTENDED CAB DOOR ENTRY HANDLE HAS FAILED 5 TIMES OVER PAST 6 YEARS. PART HAS BEEN REPLACED. OLD PART IS AVAILABLE. *TR

DOOR LATCH FOR MY EXTENDED CAB DOOR HAS BROKEN FOR THE 2ND TIME SINCE I'VE OWNED IT, WHICH IS 2004 AND THE LASY ONE LASTED ONLY 2 YEARS. *TR

I HAVE OWNED THIS VEHICLE SINCE 2002, BOUGHT IT BRAND NEW. THE THIRD DOOR HANDLE HAS BEEN REPLACED 4 TIMES, TODAY IT BROKE AGAIN. IF SOMEONE WERE IN THE BACK OF THE CAB AND HAD TO GET OUT, THEY COULD NOT. THIS HANDLE IS PLASTIC AND BREAKS CONTINUOUSLY. THE CHEVY HOUSE INFORMED ME THAT THEY HAVE THIS PART IN STOCK ALL THE TIME BECAUSE IT HAPPENS QUITE OFTEN. THEY REPLACED IT 4 TIMES WHILE IT WAS UNDER WARRANTY. IT IS NOT UNDER WARRANTY NOW, SO I WILL HAVE TO PAY FOR IT. THIS ITEM SHOULD BE CORRECTED AND MADE INTO A HEAVIER MATERIAL AND MADE A RECALL. *TR

TL*THE CONTACT OWNS A 2002 GMC SONOMA. WHILE DRIVING APPROXIMATELY 15 MPH AND APPROACHING A STOP LIGHT, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL EXTENDED TO THE FLOOR AND THE CONTACT REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT'S SON DIAGNOSED THE VEHICLE AS HAVING BRAKE LINE FAILURE. THE AIR BAGS DID NOT DEPLOY AT THE TIME OF IMPACT. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

ON 1/25/06 I TOOK MY 2002 GMC SONOMA PICKUP TRUCK TO ALLEN GMC IN LAGUNA NIGUEL, CA TO HAVE THEM CHECK OUT A CLICKING NOISE I WAS HEARING IN THE STEERING SYSTEM. IN ADDITION, THE STEERING WHEEL HAD EXCESSIVE PLAY IN IT. THE DEALERSHIP CALLED ME AND INFORMED ME THAT THE INTERMEDIATE STEERING SHAFT (GMC P/N 26056116) NEEDED TO BE REPLACED AT A COST OF 244.90 PLUS 188.00 FOR LABOR. I HAD THE REPAIR DONE AND THE PROBLEM WAS RESOLVED FOR A WHILE BUT IN DECEMBER 2007 I NOTICED THAT THE SAME SYMPTOMS (CLICKING NOISE AS WELL AS EXCESSIVE PLAY IN THE STEERING WHEEL) WERE BACK. I TOOK THE TRUCK TO ALLEN GMC WITH A COPY OF THE INVOICE (INV # GCCS358357)FOR THE ORIGINAL REPAIR. THE SERVICE WRITER ACKNOWLEDGED THAT THE PROBLEM HAD RETURNED BUT SAID THAT THE REPAIR AND PARTS WERE OUT OF THE 12 MONTH WARRANTY PERIOD. I TOLD HIM I WAS DISSATISFIED WITH THEIR INABILITY TO FIX THE PROBLEM AT THEIR COST AND WAS GIVEN THE PHONE NUMBER TO THEIR NATIONAL CUSTOMER SATISFACTION LINE (800 GMC-TRUC). I CALLED THIS NUMBER ON 2/15/08 AND TOLD THE CUSTOMER SERVICE REP (TERRI AT EXT 21714) ABOUT THE PROBLEM THAT I HAD FIXED AND THAT IT HAD RETURNED LESS THAN 2 YEARS LATER. SHE GAVE ME A FILE NUMBER OF 71-607365535 AND TOLD ME I WOULD HEAR BACK FROM HER IN A FEW DAYS. ON 2/18/08, TERRI CALLED BACK TO INFORM ME THAT DUE TO THE AGE OF THE VEHICLE AND THE AMOUNT OF TIME THAT ELAPSED SINCE THE REPAIR THAT THERE WAS NOTHING THAT GMC WOULD DO FOR ME. I EXPLAINED TO HER THAT IT IS UNREASONABLE TO EXPECT A CUSTOMER TO PAY NUMEROUS TIMES FOR A GMC PART THAT CLEARLY WAS POORLY DESIGNED. I TOLD HER THAT I FOUND SEVERAL INCIDENCES ON THE INTERNET OF OTHER PEOPLE HAVING THIS SAME PROBLEM WITH THE SAME PART AND THAT GMC NEEDS TO ACKNOWLEDGE THAT THEY HAVE A DEFECTIVE PART THEY NEED TO FIX AT THEIR EXPENSE. SINCE THIS DEFECTIVE PART IS AN INTEGRAL PART OF THE STEERING SYSTEM, I THINK IT IS IS IMPERATIVE THAT GMC FIX IT AND NOT CAUSE THE CONSUMER TO PAY FOR THEIR POOR DESIGN. *TR

TL*THE CONTACT OWNS A 2002 GMC SONOMA. THE HANDLE ON THE THIRD DOOR FAILED AFTER BEING REPLACED SEVEN TIMES. THE HANDLE IS PLASTIC AND THE DOOR WILL NOT OPEN ONCE IT FAILS. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000 AND CURRENT MILEAGE WAS 44,000. UPDATED 01-11-08. *KB UPDATED 12/12/07 *TR

TL* - THE CONTACT WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 65 MPH WHEN HIS CLUTCH FAILED ON HIS 2002 GMC SONOMA. THE ROAD CONDITIONS WERE WET. THE CLUTCH STOPPED ENGAGING, THE ENGINE WAS REVVING BUT NONE OF THE GEARS WOULD ENGAGE. THE CONTACT HAD THE VEHICLE TOWED TO HIS HOME. THE TOW DRIVER SAID HE COULD SMELL THE CLUTCH BURNING. THE CONTACT CHECKED THE CLUTCH FLUID THE NEXT MORNING AND 3/4 OF IT WAS MISSING. THE CONTACT HAD THE VEHICLE TOWED TO A CLUTCH REPAIR SHOP. THE VEHICLE WAS REPAIRED. THE CONTACT WAS SHOWN THE FLYHEEL THAT MELTED. THE FORD DEALER TOLD THE CONTACT THE CLUTCH BURNED OUT DUE TO NORMAL WEAR AND TEAR. *AK

TONIGHT, A RAINY NIGHT IN TEXAS I HAD TO BRAKES SUDDENLY. FINALLY MY ABS BRAKES WORKED PROPERLY .THERE WAS NO HEAVY PULL TO THE LEFT SWERVING INTO THE NEXT LANE, AS IT DID FROM 2003-2005. THERE WAS PULSATION FROM THE BRAKING MECHANISM THAT I NEVER FELT BEFORE LIKE I TOLD IT SHOULD WORK. I DIDN'T HAVE TO FIGHT WITH THE WHEEL TO KEEP CONTROL. IT NEVER SWERVED LIKE NUMEROUS TIMES BEFORE OUT OF THE OVER 100 TIMES MY ABS BRAKES MALFUNCTIONED , THIS TIME FINALLY IT WORKED THE WAY ABS SHOULD WORK DURING A WET BUMPY ROAD. LAST YEAR AFTER MANY PHONE CALLS ABOUT MY MANY ISSUES,GM CORP AND THE DEALER FINALLY WAS WILLING TO CHECK OUT MY VEHICLE AGAIN WITH ABS BRAKES AND OTHER ISSUES. I DROVE MY VEHICLE AT MY COST FROM TEXAS TO GEORGIA. THE DEALER REPORTED MY VEHICLE'S ISSUES WERE REPAIRED. THE DRL ISSUE (TURNS OFF WHILE USING THE TURN SIGNAL, STUPID DEFECT THAT THEY HAVE IN THE MANUAL. AS IF IT NORMAL. I STILL DON'T KNOW ANY OTHER CAR THAT DOES THIS ) THE PROBLEM IS STILL THERE BUT THE ELECTRICAL ISSUE IS GONE. WHEN I HAD THE ELECTRICAL PROBLEM IT AFFECTED THE ENTIRE VEHICLE OVER THE TIME I HAD THE TRUCK. I EVEN HAD MY RADIO REPLACED OVER NINE TIMES. MY LAST ISSUE WAS THE SYSTEM NOT RECOGNIZING THE CHECK ENGINE LIGHT BEING ON AND DRIVING FROM GA TO TX AND BACK BEFORE IT WOULD GO OUT. I DROVE 2000 MILES. ....ABS BRAKES." WHAT EVER THE DEALER DID TO MY CAR TO REPAIR THE SWERVING ISSUES. THEY NEED TO DO A RECALL FOR THOSE PEOPLE WHO HAVE MALFUNCTIONING ABS BRAKES ON THE SONOMA VEHICLE. THERE IS A DEFECT AND IT SHOULD BE ACKNOWLEDGED. MINE WAS FIXED AFTER 3 YEARS. THESE BRAKES WERE DEFECTIVE AND DANGEROUS UNTIL REPAIRED. I HAVE AVOIDED MANY ACCIDENTS BY BEING VERY CAREFUL ; OFFENSIVE AND DEFENSIVE DRIVING. HAVE GM FIX THOSE FAULTY ABS BRAKES. PLEASE NOTE YOU CAN FIND MY MANY COMPLAINTS UNDER GMC SONOMA 2002. *JB

I OWN A 2002 GMC SONOMA PICK-UP. I HAD THE CABLES ON THE TAILGATE BREAK WHEN CLIMBING INTO THE BACK OF THE TRUCK. I HAVE FOUND ARTICLES ON THIS SUBJECT ON THE INTERNET FROM NEWS AGENCIES THAT SAY GMC WOULD BE SENDING OUT A LETTER TO OWNERS OF THE GMC SONOMA'S AND S10 THAT WOULD WARN OF THE PROBLEM AND OFFER AN INSPECTION OF THE CABLES AND REPLACEMENT OF THE CABLES. I NEVER RECEIVED THE LETTER AND THE DEALERSHIPS SEEM TO KNOW NOTHING ABOUT IT. *JB

ON MY 2002 GMC SONOMA TRUCK THE FRONT DRIVER SIDE BRAKE PAD WAS WORN OFF AND THE ROTOR SEVERELY SCORED AND RUINED BY 14,000 MILES, TO THE EXTENT THAT THE GMC DEALER DECLARED IT UNSAFE TO DRIVE. MEAN WHILE THE PASSENGER SIDE FRONT BRAKE PAD WAS LARGELY INTACT AND THE ROTOR PERFECT. ALSO THE ABS SYSTEM FAILED TO STOP TRUCK PROMPTLY OR SMOOTHLY ON SEVERAL OCCASIONS. *JB

TAILGATE SUPPORT CABLES BROKEN. *JB

DT*: THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED WHEN THE VEHICLE WAS PARKED AND TURNED OFF. THE BATTERY HAD TO BE DISCONNECTED. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC. THERE IS A NHTSA RECALL, #06V139000, REGARDING THE BRAKE LIGHT SWITCH; HOWEVER THE CONSUMER'S VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 6/23/2006 - *NM

DT*: THE CONTACT STATED WHILE STANDING ON THE TAILGATE, BOTH CABLES FRACTURED. THERE IS A NHTSA RECALL, # 06V066000, REGARDING THE TAILGATE CABLE; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

ON 30 OCT. 05, I WAS PREPARING TO LOAD A MOTORCYCLE ON THE BACK OF MY GMC SONOMA. AFTER OPENING-UP THE TAILGATE ON MY GMC SONOMA, I PROCEEDED TO STEP ON THE TAILGATE. BOTH TAILGATE CABLES SNAPPED CAUSING THE TAILGATE TO SLAM DOWN ON THE BUMPER CAUSING ME TO FALL TO THE GROUND. I WAS NOT INJURED, BUT WAS THANKFUL THAT IT BROKE BEFORE AND NOT DURING THE LOADING OF THE TRUCK. BOTH CABLES SNAPPED EXACTLY IN THE SAME SPOT. CABLES SHOWED SIGNS OF CORROSION INSIDE THE CABLE. *JB

MY SPARE TIRE ON MY 2002 GMC SONOMA PICKUP FELL OUT OF ITS CARRIER. IT ROLLED ACROSS TWO LANES OF TRAFFIC, LUCKILY TRAFFIC WAS LIGHT AND NO ONE WAS STRUCK BY THE RUN AWAY WHEEL. I APPEARS THE CABLE THAT SECURES THE SPARE ON THE TRUCK PARTED. THIS IS THE FIRST TIME THE SPARE HAS BEEN OFF THE TRUCK. *JB

THIRD DOOR LATCH BROKE. CONTACTED DEALER AND GMC CUSTOMER SERVICE. TOLD NO RECALLS ON LATCH. I WOULD HAVE TO PAY DEALER TO DETERMINE WHAT CAUSED LATCH TO BREAK IF PART DEFECTIVE GMC WOULD PAY FOR FIX BUT NOT FOR DEALERS LABOR FOR DIAGNOSING PROBLEM. DEALER SAID IT WOULD TAKE 30 MINUTES MINIMUM TO 1 HOUR AND HALF AT 75 DOLLARS A HOUR. TALKED TO ANOTHER DEALER SERVICE MANAGER,TOLD "REPAIR THEM ALL THE TIME".TOOK VEHICLE TO LOCAL BODY SHOP WHO ALSO SAID"REPAIR THEM ALL THE TIME".READ ON INTERNET AUTO BULLETIN BOARDS THAT OTHER PEOPLE HAVING SAME PROBLEMS. *JB

PLEASE SEE MY NUMEROUS ENTRIES- TOOK VEHICLE IN AGAIN TO SERVICE DEPARTMENT. PICKED UP 11/17/05. ABS BRAKES. SUPPOSEDLY THEY HAVE FINALLY DIAGNOSED THEM.!REPLACED BAD WHEEL SENSOR. H0161.9. I WAS TOLD THEY DIDN'T CHECK THEM PREVIOUSLY. I HAVE DOCUMENTED THE NUMBER OF TIMES THIS HAS BEEN AN ISSUE AND I HAVE BROUGHT THEM IN. . THEIR RECORDS ONLY SHOW TWICE. RADIO-REPLACED 8 TIMES ALREADY DUPLICATED FREEZING, PLAYING 1 STATION AND SHOWING ANOTHER AT OTH DEALER AND DOC, THEY DIDN'T REPLACE THIS TIME HOWEVER THEY INSTALLED UPDATED SOFTWARE. "WHY WASN'T THIS DONE BEFORE" AND THEY ADVISED A CD WAS STUFF IN THE PLAYER. IT WAS NOT, MY DAU WAS PLAYING A JANIS JOPLIN CD AND TOOK IT WITH HER WHEN WE LEFT THE VEHICLE. WHEN TURN SIGNAL USED DAYTIME RUNNING LIGHT GOES OUT. THEY SAY THIS HAPPENS ON SOME CARS BUT NOT ALL. THEY CANNOT TELL YOU WHICH CARS IT HAPPENS TO. ONCE WHEN I BROUGHT IT IN, THEY FIXED IT. THEN IT STARTED GOING OUT AGAIN. THIS TIME THEY SHOWED ME A PIECE OF PAPER THAT SAID "SOME VEHICLES" HAS THIS BUT THEY DO NOT DESIGNATE WHICH VEHICLES, I STILL DO NOT KNOW IF IT IS A DESIGN FLAW, ELECTRICAL ISSUE OR BOTH. EMISSIONS, I'VE DRIVEN OVER 2500 MILES AND IT FINALLY PASSED THE READINESS TEST. I TOOK THIS IN 4 TIMES BEFORE DRIVING 1000, THEY ON THE FIFTH TIME I TOOK IT IN IT PASSED WHY DID I HAVE TO DRIVE SO MANY MILES IN ORDER FOR MY VEHICLE TO PASS THE EMISSIONS. MY LEMON TAINTED 2002 SONOMA TRUCK GM REP SYS HIS RECORD SYS I WAS NEVER TOWED. AS YOU KNOW I WAS TOWED TWICE. ONCE WHEN ENGINE JUST STOPPED AND SECOND WHEN MY BATTERY JUST DIED. GENERAL MANAGER AT DEALER SYS MY COMPLAINT SHOWS ONLY TWICE. THEY STILL TELL ME I DO NOT HAVE ANY ELECTRICAL ISSUES. I SAY I DO. ARE MY BRAKES FIXED? I WILL NEED TO DRIVE IT AND WILL LET YOU KNOW! *NM

CHECK ENGINE LIGHT ON WAS TOLD AIR INJECTOR VALVE OPER/SOLENOID REPLACE. DROVE 800 MILES, TOOK EMISSIONS TEST FAILED. SHOWED NO CODES. WAS TOLD BY TECH TO TRY DRIVING 100 MILES. OR TAKE TO DEALER, TOOK TO DEALERSHIP CHARGED DIAGNOSTIC FEE. WAS TOLD BY THEM TO DRIVE 100 MILES. DROVE 150 RETURNED NEXT DAY. STILL THE CODES ARE NOT SHOWING. WANT ME TO DRIVE ANOTHER 150 MILES. TWO CODES ARE NOT SHOWING. TOOK BACK TO EMISSIONS PROVIDER, THEY SHOWED ME IT WAS THE 02 SENSOR AND LAST TEST ON THE OBD COMPUTER. I DON'T REMEMBER THE NAME. ALSO PLEASE NOTE MY RADIO FROZE AGAIN PLAYING ON 1 STATION AND SHOWING ANOTHER. SHOWED IT TO TECH TODAY. AND ALSO MY BRAKES STILL GIVING SAME PROBLEM. ABS BRAKES STILL PULLING VEHICLE. BOUGHT NEW TIRES TO HELP WITH THE TRACTION. BUT PROBLEM STILL SAME. FUEL WAS ABOUT 12 MILES PER GAL. HOW MANY MILES DO I HAVE TO DRIVE IN ORDER FOR THE COMPUTER ON THE VEHICLE TO RESPOND. I'VE DRIVEN OVER 1000 (ONE THOUSAND) SINCE FRIDAY 10-21-05. WHAT A LEMON! I WILL BE RETURNING BACK TO THE DEALERSHIP (CHEV) TOMORROW AFTER DRIVING 150 MILES. MY DAYTIME LIGHT STILL GOES OUT WHEN USING TURN SIGNALS. *NM

THE SPARE TIRE FELL OFF WHILE DRIVING. THE WIRE CABLE SNAPPED. *JB

DT: CONTACT OWNS A 2002 GMC SONOMA. LAST WEEK THE ABS LIGHT CAME ON. AT THE FIRST STOP SIGN THE CAR VEERED TO THE RIGHT AS HE WAS PRESSING ON THE BRAKES. HE WENT TO A SERVICE STATION THAT WAS ABOUT A HALF MILE DOWN THE ROAD. THEY INDICATED IT WAS A SENSOR FOR THE ABS BRAKES. HE WENT TO HIS DEALERSHIP AND TOLD THEM HIS STORY AND THEY SAID THAT VEHICLE WAS NOT UNDER WARRANTY AND THERE WAS NO RECALL. THE DEALERSHIP INDICATED IT WAS NORMAL FOR THE VEHICLE TO PULL TO THE RIGHT. THE OWNER'S MANUAL STATED THAT IF THE ABS FAILED THERE WOULD BE NORMAL BRAKING CAPABILITIES, BUT CONSUMER'S VEHICLE DID NOT HAVE IT. *AK *JB UPDATED 01/10/06.

DT: CONSUMER COMPLAINED ABOUT TAILGATE SUPPORT STRAPS. HE OWNED A GMC SONOMA 2002. ON AUGUST 4, 2005 CONSUMER LET TAILGATE DOWN AND DISCOVERED THAT ONE OF SUPPORT STRAPS BROKE , AND THE OTHER ONE RUSTED AND WAS ABOUT TO BREAK. HE THOUGHT THAT WAS THE WAY THE STRAPS WERE BENDING WHEN TAILGATE WAS LOCKED IN THE UP POSITION. THIS CAUSED THE COATING TO COLLAPSE, ALLOWING THE CABLES TO RUST. *AK

DT: 2002 GMC SONOMA. CONSUMER COMPLAINED ABOUT ABS BRAKE PROBLEM. WHILE DRIVING 30 MPH ON SILVER SPRING DRIVE IN MILWAUKEE, WISCONSIN CONSUMER APPLIED BRAKES AND THE VEHICLE SLID DUE TO THE WHEELS LOCKING UP. THE ROAD WAS DRY AND IT WAS DAY TIME. THIS HAPPENED ON JULY 12, 2005. CONSUMER DID NOT BELIEVE THAT SPEED OF THE VEHICLE HAD TO BE SLOW OR FAST FOR THIS TO HAPPEN. HE HAD NO IDEA WHAT CAUSED ABS FAILURE. *AK

BRAKE NOISE RUST ON REAR EMEGANCY BRAKE POSIBLE FAILUR OF EMEGANCY BRAKE AND REAR BRAKS?

BOTH TAILGATE CABLES ROTTED AND BROKE IN HALF ON MY 2002 GMC SONOMA, ON 05/09/2005. THERE WAS NO LOAD ON THE TAILGATE AT THE TIME, BUT BOTH BROKAT AT THE SAME TIME (SIMPLY LOWERING THE TAILGATE).

SUPPORT CABLES BROKEN ON TAILGATE. BOTH HAVE RUSTED AWAY ON 2002 GMC SONOMA TRUCK. *JB

WHILE DRIVING. THE CONSUMER HEARD A SQUEAKING SOUND. THE CONSUMER FOUND THAT THE VEHICLE NEEDED BRAKES AT 29000 MILES ON THE DRIVER'S SIDE. THE CONSUMER TOOK THE VEHICLE IN FOR AN INSPECTION AND FOUND THAT THE VEHICLE NEEDED NEW BRAKES ON BOTH SIDES. HOWEVER, THE DEALER DID NOT WANT TO PUT FACTORY BRAKES ON THE VEHICLE THEY WANT TO USE A PRODUCT CALL DURA STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

THE FRONT/REAR BRAKE ROTORS WEAR OUT PREMATURELY, CAUSING EXTENDED STOPPING DISTANCE. DEALERSHIP REPAIRED THE PROBLEM. *AK

CONSUMER WAS ABOUT TO ENTER THE VEHICLE, PUT THE SEAT BELT ON, AND WAS ABOUT TO PUT THE KEY IN THE IGNITION WHEN THE SEAT BACK FAILED COMPLETELY BACK, LAYING THE CONSUMER DOWN ON HIS BACK. CONTACTED THE DEALER, AND WAS TOLD THE HE SHOULD CONTACT THE BETTER BUSINESS BUREAU. *AK

(1) LOADING PARCELS INTO BED OF TRUCK. (2) TAILGATE SUPPORT CABLE BROKE, CAUSING TAILGATE TO FALL ON REAR BUMPER FOR SUPPORT, THIS CAUSED DAMAGE TO TAILGATE AND PARCELS TO FALL ON GROUND.*AK PERSON LOADING PARCELS RECEIVED MINOR BRUISES AND CUTS. (2A) TAILGATE LATCH HANDLE BROKE AND FELL ON GROUND, TAILGATE CAN NOT BE OPENED. (3) TAILGATE CLOSED WAITING RESEARCH ON HOW TO REPAIR LATCH AND REPLACE CABLES.

COMPLAINT COVERS SAT OCT 9TH THRU 10-14 2004 RADIO MALFUNCTIONING-1)TOOK VEHICLE TO JONESBORO RD GMC DEALER AND COMPLAINT ABOUT RADIO FIRST. DIGITAL DISPLAY SHOWING ONE STATION AND PLAYING ANOTHER. THE PANEL GETS VERY HOT . RADIO WAS SHOWING ISSUE AT THE TIME. MARK SERVICE ADVISOR REACHED INSIDE VEHICLE AND BEGAN TO PRESS THE BUTTONS. THEY REFUSED TO DOCUMENT MY RADIO PROBLEM AT THE JONESBORO DEALERSHIP. I CALLED BACK AND SPOKE TO MARK ABOUT DOCUMENTATION. HE SAID HE COULDN'T BECAUSE THE TECH DIDN'T SEE IT. I ADVISED HIM THAT HE DID AND I ASKED HIM WHY DID HE PUSH ANY BUTTONS. AT MARIETTA, MY TRUCK HAD RADIO REPLACED TWICE DURING THIS WEEK DUE TO MALFUNCTION. 2) ABS BRAKING FAILURE, NORMAL SOFT BRAKING, TRUCK WILL SWERVE TO SIDE AND THEN CORRECT ITSELF, ROLL FORWARD AND THEN STOP. WAS TOLD THIS IS NORMAL BRAKING FOR ABS. WAS DUPLICATED AT DEALERSHIP BUT THEY HAVE TRIED TO MINIMIZE PROBLEM (TEAM PONTIAC, GMC JONESBORO RD OF UNION CITY GA) THEY DID DOCUMENT ISSUE 3) EMERGENCY BRAKE ) LIGHT NOT WORKING WHEN DEPRESSING EMERGENCY BRAKE PEDAL. ILLUMINATED DURING START OF TRUCK HOWEVER DIDN'T WORK WHEN DEPRESSING PEDAL . MARIETTA PONTIAC GMC REPAIRED ISSUE. CAN NOW DEPRESS EMERGENCY BRAKE AND IT WILL LIGHT UP . SEE PREVIOUS NOTES, TO DATE, MY TRUCK HAS HAD SINCE PURCHASE 12/29/2004 1) NEW BATTERY, HEADLIGHT BULB , DAYTIME RUNNING LIGHT BULB , TURN SIGNAL SWITCH, NEW RADIO 1,2,3,4. NEW O2 SENSOR, FUEL PUMP, (LOST POWER ON INTERSTATE) ABS ISSUES, MY TRUCK JUST ISN'T SAFE. WITH THIS CONSISTENT ABS PROBLEM. *JB

IN DEC. OF 2003 THE CHECK ENGINE LIGHT CAME ON, SO WE TOOK IT IN ONLY TO FIND WE HAD OIL IN OUR RADIATOR. AT A COST OF $800.00 WE HAD IT REPAIRED. WELL IN SEPT. OF 2004 WE SAW SOMETHING LEAKING FROM THE VEHICLE, AND AGAIN WE HAVE OIL IN OUR RADIATOR.*AK

VEHICLE WOULD NOT START 7AM. HAD DRIVEN NIGHT BEFORE. ORIGINAL BATTERY SEEM DEAD HOWEVER THE ORIGINAL BATTERY IN VEHICLE DISPLAYED GREEN LIGHT TO DETERMINE IF CHARGE HELD OR NOT. TOW TRUCK DRIVER TRIED TO JUMPSTART VEHICLE. UNABLE. HAD VEHICLE TOWED DEALER REPLACED WITH 6YR BATTERY. HE NEVER MENTION A ELECTRICAL SHORT OR ANYOTHER ISSUES.HE ADVISED ME THAT IT WAS NORMAL FOR THE BATTERY TO GO OUT WITH 32500 MILES, HAD THE TRUCK SINCE 12-29-2002. THIS DOESNT SEEM NORMAL TO ME, HAD PREVIOUS ISSUE WITH VEHICLE ENGINE SHUTTING DOWN, HEADLIGHTS, DAYTIME RUNNING LITES, CD/RADIO(I'M ON MY 3D RADIO) ABS PROBLEM NOT SOLVED ALSO MY VEHICLE SEEMS TO RUN HOT, ONCE IT REACHES THE CENTER MARK. BROUGHT THIS UP TO THE TECH DURING THE TEST DRIVE HE TOLD ME IT A FAN COMES ON. . FEEL A GREAT CHANGE IN THE VEHICLE DRIVING EXPERIENCE UNTIL IT COOLS DOWN. IT SEEMS IT TAKES A LONG TIME FOR MY VEHICLE TO COOL OFF PER GAUGES IN PANEL . IF THIS IS THE NORM I DONT KNOW WHAT TO THINK. TRUST THE DEALER,OR CHANGE SERVICE CENTER. I LIKE MY TRUCK. IT IS THE REASON I BOUGHT IT.BUT IT HAS BECOME A MONSTER, SEE MY OTHER COMPLAINTS. *AK

PROBLEM-I DONT FEEL SAFE IN MY TRUCK-ABS BRAKES IS NOT WORKING PROPERLY WHEN COMING IN CONTACT WITH A BUMP IN THE ROAD OR POTHOLE COVER AT TIMES. ON GOING INCIDENT SINCE PURCHASING THE VEHICLE NEW WITH 127 MILES. DESPITE WHAT THE DEALER SERVICE DEPARTMENT HAS TOLD ME, THIS IS NORMAL FOR ABS BRAKES, THIS IS A PROBLEM FOR ME. THEY HAVE EITHER INCORRECTLY DOCUMENTED OR DID NOT DOCUMENT AT ALL MY COMPLAINT. WHEN STOPPING AT A LIGHT AND THE RIGHT BRAKE HIT A POTHOLE COVER OR BUMP IN THE ROAD, AT TIMES, THE RT BRAKE WILL RELEASE AND THE LEFT BRAKE WILL "BRAKE". THE VEHICLE WILL JERK ON THE RT SIDE CAUSING THE VEHICLE TO MOVE FORWARD AND SWERVE. AS MY VEHICLE COMES TO A STOP, MYBRAKE PEDAL PUSHES DOWN TO THE FLOOR I FIND MYSELF STOPPED AT AN ANGLE. THIS IS AS EXACT AS I CAN GET WITH WHAT HAPPENS. THIS IS A PERSISTENT PROBLEM. I TRY TO AVOID OBJECTS ON THE ROAD BUT CANNOT SEE THEM ALL. MY VEHICLE HAS BEEN SERVICED AND THEY CANNOT FIND ANYTHING THEY SAY EXCEPT BULLETIN FOR CLEANING BRAKE SENSORS. THIS VISIT IS THE ONLY TIME MY PROBLEM HAS BEEN DOCUMENTED. WHEN I PICKED UP MY TRUCK THE LAST VISIT, I ADVISED THE SERVICE TECH I DO NOT WANT THIS PROBLEM ANYMORE AND REEXPLAIN THE PROBLEMS. PLEASE BE ADVISED ON MARCH 20,04, I FILED PREVIOUS COMPLAINT AT THIS SITE AND COMPLAINED ABOUT THE ABS BRAKES. PLEASE NOTE WHEN I FIRST HAD MY TRUCK OIL SERVICED I COMPLAINED ABOUT THE BRAKES, I WAS TOLD ABS WORKED THIS WAY. THE PEDAL GOES DOWN TO THE FLOOR. I STOPPED BY THE DEALERSHIP 05/24/04 TO FILE A COMPLAINT. TONY WROTE THE PROBLEM ON SCRATCHPAPER, I GOT A COPY I CANNOT CONTINUE TO AVOID POTHOLES OR BUMPS, ESPECIALLY AT NIGHT. I WILL EITHER REAREND SOME ONE, GET INJURED OR LOSE MY LIFE. I DONT FEEL SAFE IN MY TRUCK. I HAD TO EXPLAIN TO MY DAUGHTER ABOUT THE PROBLEM TO AVOID AN ACCIDENT. SHE EXPERIENCE THE SAME PROBLEM. MY VEHICLE IS STILL UNDER WARRANTY. I NEED MY SITUATION INVESTIGATED.