Ford Transit Connect 2014 — Reported problems

The backup camera on the Ford Transit Connect 2014 has failed, making the vehicle unsafe, particularly for backing over pedestrians or small children difficult to see in mirrors. We see that recalls on the backup camera have been issued for models 2015 and later, but it is apparent that this is an issue for earlier models as well. Please require that Ford address the problem with all models.

Back up camera cuts off at random times when backing or is not available at all. There is a recall our 2015 Tranist Connect for this issues but no recall issued on the 2014 model year. We basically cannot safely back up in this van.

This here is the continuation of complain # 11736595 and Ford case # 01747943. The aim is to inform NHTSA and Ford that this issue at hand is already a recall from other years on the same car model, materialized by NHTSA Campaign Number: 22V192 and Ford Recall Number: 22S20. There is no need to identify if this issue can be recalled, it was already identified as necessary in the past. Yet, this one VIN here was left out from the list. The images attached here will show: water dripping from center mirror on dashboard, windshield fog on just about every morning and drive without AC and a video (available) showing windshield glass completely off from its adhesive. Solution offered is having Ford to also include this and other related VINs to its recall 22S20 or create a new near identical recall.

I had a chat with FORD explaining the full set of details. Will need to upload chat file.

The Rear View Camera keeps doing weird things. One time you back up, it could be fine. The next time the picture will be upside down. The next time - no picture at all. The next time it could say that the camera is not working..... Ford issued a Recall on a LOT of models regarding this issue - they need to include my vehicle model and others.

The contact owns a 2014 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the rear passenger’s side sliding door unexpectedly opened. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the rear passenger’s side door latch had failed and needed to be repaired. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under a recall related to the failure; however, the failure reoccurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.

The larger middle bench seat gets stuck and often won't fold down from its up position; this began several years ago, I've just been living with it. Recently it also began to get stuck in both positions -- won't fold down when up, and also won't unfold back up when it's been down. I took this vehicle in to the dealership to get this issue fixed a few years back, and they were unable to figure out what was wrong, but still charged me full price for service. I am now driving with the faulty seat and these days often have to transport passengers, frequently kids in my family, and I'm not sure if it's safe.

The backup camera flips the image upside down and has static throughout the image. Occasionally it blinks out completely. This began happening on an occasional basis over the past few years, but in the past year it has been consistently upside down all the time.

Rear view camera does not work correctly. It has been fluttering for about 3 years, works maybe once a month.

The contact owns a 2014 Ford Transit Connect. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the recall was still present on the VIN. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Rear View camera has quit working. It has not worked properly for quite awile

The vehicle now has 130K miles on it and the dash instrument lights are getting so dim that I can not see the speedometer on a sunny day. The dealership says the adjustment is all the way up for dash light brightness, but the lights are just not bright enough anymore. This affects all the dash cluster instruments, both the digital speedometer and the analog speedometer.

Rear view camera malfunction. Back up function Stopped working and screen has now whited out permanently even when car is moving forward.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at an undisclosed speed in the highway, the rear passenger's side plastic sliding door panel separated from the vehicle and flew off. The contact was able to retrieve the door panel. Additionally, the contact stated that the driver's side plastic sliding door panel was loose. The dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V777000(Structure). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 187,000.

The contact owns a 2014 Ford Transit Connect. The contact stated while reversing, the rearview camera image was black, and the message "Rearview Camera Unavailable" was displayed on the infotainment screen on some occasions. The contact stated that the rearview camera had become inoperable. The contact stated while reversing on one occasion, the failure recurred, causing the rear of the vehicle to hit a child who was riding a bicycle. The contact stated that the child sustained minor bruises and did not receive medical assistance. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 60,000.

The contact owns a 2014 Ford Transit Connect. The contact stated that upon placing the vehicle in reverse, the rear-view camera display occasionally went blank, and on other occasions, the displayed image was reversed. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

The contact's employer owns a 2014 Ford Transit Connect. The contact stated that while driving 60 MPH, the panoramic roof panel detached on the passenger’s side but remained attached to the driver's side. The detached panoramic roof panel struck the driver's side of the vehicle. The vehicle was taken to an unknown dealer, who determined that the panoramic roof panel was not adequately bonded to the vehicle. The contact was informed that the panoramic roof panel needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V695000 (Visibility); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 147,219.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at undisclosed speeds, the trunk unintendedly unlatched. The contact placed a strap extending from the trunk latch to the seat to keep trunk closed while driving. The dealer was contacted and confirmed that the vehicle was included in NHTSA Campaign Number: 23V502000 (LATCHES/LOCKS/LINKAGES) for the door, but not for the trunk latch. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 90,000.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 45-55 MPH, the engine overheated. The message “Pullover - Engine Temperature High” was displayed. The contact pulled over and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 106,000.

For starters, about 2-3 days before August 6, 2024 (the day I took my van to Autozone to diagnose my check engine light) my ford transit shot a check engine light due to a "P0304 Cylinder 4 Misfire". On August 8, 2024 after dropping my van off once the mechanic opened, around 11:27 AM i received a call from the mechanic I was referred to by the dealership I bought the van from that the car was fixed and ready to go. I was also told by one of the mechanics that work at the shop that the threading on the spark plugs were stripped, these were the original spark plugs that came with the vehicle when i purchased it before the misfire happened. On August 10th after work, my transmission had failed on me and i was not able to park my car, i ended up having to let my car roll back on a hill, blocking a strangers driveway having to call a tow truck around 11pm-12am. After having to wait some time, the same mechanic i was referred to by my dealership called me a day after receiving the new transmission telling me the van was ready. Not only did they try to charge me an extra $200, but the car wouldn't even start once i paid the balance due and tried to leave, and to top it all off there was still a jerk in the transmission every time i tried to put it in drive, the job was rushed. Less than a week later, the van was displaying another check engine light related to the same misfire as before, and also a transmission failure message on my dashboard while on the highway with my dog in the back. I'm a dog trainer and need the vehicle to safely transport animals to and from north to south jersey. I have not been able to do so due to all the complications I've been encountering with the vehicle. I dropped the van off Thursday August 29th and have not received any updates from the same mechanic and it has been 5 days (today's Sept. 3rd). I understand labor day just passed but I was told by the head of the shop that they would look at it Friday Aug 30th & update me asap.

Hello. We were passing a tractor trailer on the interstate and at 75 mph the transmission shifted into low gear all by itself. We never went into passing gear just accelerating. The vehicle nosedived, rpm’s went up, blew the transmission fluid out all over the exhaust with major smoke, threw us into the dash, and went to about 5 mph all in about .5 seconds leaving us in the middle of the interstate in 5:00 traffic. Tractor trailers stopped and let us get the vehicle to the side .If my daughter had not been behind us I’m sure one of the tractor trailers would have hit us because my brake lights didn’t come on because I never hit the brakes. The vehicle is sitting in my driveway where it was towed. No one has looked at it and it now has a check engine light on.

Door latches - Took this vehicle into Hopkins Ford Dealer in Elgin IL. The parts aren't in so it is delaying the repair. The main question I have is every time I have a recall I am told I have to wait for the part to break so they can send to Ford as proof in order to get the parts. This does not make sense to me as this is a safety issue am I to wait to get injured because the recalled part finally breaks and then I can use the recall to repair my vehicle?

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while entering the vehicle, the passenger attempted to close the front passenger’s side door however, the door was not able to be locked. The contact stated that the passenger held onto the door until arriving at the destination. The contact drove the vehicle to a locksmith who was able to repair the door springs that had failed. The vehicle was repaired. The contact stated that two months later she received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages), however the repair had already been completed. The manufacturer was not informed of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

contacted local ford dealership for recall repairs (Johnson City Ford). they state there are not any recalls for a 2014 ford transit connect and would not schedule the repairs.

The driver side door latch failed. The door would not close and latch. Dealer charged $578.42 for the repair and has not reimbursed the charges per safety recall 23V502. ~ 90 days has passed since the repair.

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the front driver's side door unexpectedly opened. There was no warning light illuminated. The contact stated he immediately shut the door closed while depressing the brake pedal; however, the failure recurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 391,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches, Locks, Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while entering the vehicle and closing the front driver's side door, the door failed to latch securely. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side door latch had detached from the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.

the backup camera has failed at 50,000 miles. The backup camera no longer functions.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving with the low-beam headlights activated, the low-beam headlights became inoperable. There was no warning light illuminated. The contact attempted to replace the bulbs. The vehicle was taken to an independent mechanic, who informed the contact that the wiring connector was burned on the passenger’s side. The contact called another independent mechanic, but no assistance was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 148,000.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving approximately 35 MPH, the contact leaned against the driver's side door and the door swung open. The contact stated that the "door open" light was illuminated. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door pawl spring tab needed to be replaced; however, the part was unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

The tailgate unlocks on its own and becomes unlatched on its own. It is unpredictable but has happened at least once when coming to a stop (still in gear) and once when sitting with the engine off, after having come to a stop. My dogs ride in the back so they could fall out of the vehicle if it occurred while driving; in addition, cargo in the back of the van could fall onto the road if the tailgate came unlatched and opened. I have not taken the van to a dealer because the nearby Ford dealership has a reputation as not being easy to work with, and I don't know who else would be qualified to work on such a problem. The "tailgate open" warnings do occur, when the door unlocks/unlatches. But the lock makes audible noises FREQUENTLY, and it's not always easy to tell if the lock has disengaged or just made a noise.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving approximately 35 MPH, the instrument panel went blank. The contact stated that the vehicle was running; however, the instrument panel was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V406000 (Electrical System). The failure mileage was approximately 59,000.

Rear view camera is no longer functioning properly.

The driver side door latch failed and the door will no longer latch when closed. Thankfully it failed while the vehicle was stopped. Obviously this is a safety concern as the door can now open on its own and can not be secured closed. The vehicle is currently at a local Ford dealership (Gary Yeoman's Ford) where the component is being replaced. There were no warning lights or symptoms, it was working fine until it failed.

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 25 MPH, the rear hatch doors opened independently. The contact stated that the door ajar warning light was illuminated. The contact stated he had experienced the failure for a second time. The contact took the vehicle to the local dealer. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

While driving, the car seemed to change gears and then went to neutral and wouldn’t go into any other gear. After turning it off and on, it engaged a couple of times- enough to pull to the side of the road. Once it even felt like it popped into reverse. It now won’t go out of neutral. No warning lights have gone on

After having the panoramic sunroof replaced in 2019 due to a recall, the roof started leaking again causing mold to grow and making us fear for the structural integrity of the vehicle due to the possibility of unseen rust. The Service Department said it was not related to the original recall and that it was an epoxy failure. We feel this is just a continuance of the original defect and there was another recall about leaking.

In February 2022 the driver's side door stopped being able to latch. The door was unable to securely close. The driver's door was able to swing open on turns and the driver would be able to fall out of the vehicle during a crash.

Vehicle is currently being repaired at a Ford dealer. They have diagnosed the malfunction as a fuel pump failure and have ordered replacement parts. I will ask the service center to save the parts. The vehicle lost power in the fast lane of I5. Traffic was moving at or above the 70 MPH posted speed limit including large trucks. I was able to turn on the 4 way flashers, change lanes, and move the vehicle to the shoulder out of traffic, but the situation could have easily resulted in a collision due to the abrupt loss of power. It was towed to the Ford dealer 15 miles from the incident when it would could not be restarted. Because the shoulder was narrow there was insufficient room for me to safely open the drivers side door and deploy my wheelchair lift and transfer seat to exit the vehicle. It took approximately an hour for AAA to arrive in 100 degree weather. I don't believe the dealer has removed the defective pump yet but they were unable to start the vehicle because of the problem. There was no warning anything was wrong, it simply slowed down and did not respond to giving more gas. Attempts to restart the vehicle on the side of the road resulted in the engine misfiring and rapidly dying. The next morning at the dealer the car turned over OK but did not show any signs of starting. No warning lights were present. This vehicle has only 28,000 miles on it and there are reports of both a Fuel Pump recall on some 2014 Ford Transit Connect Vans, and other early failures on Vans not in the Recall indicating the problem may not be confined within the scope of the original recall.

REAR TEMPERED GLASS WINDOW EXPLODED. REAR WINDOW HAS THIN SURFACE/HOAR FROST ICE COATING ON IT. WAS PARKED IN DRIVEWAY WITH REAR WINDOW FACING EAST. TEMPS AT NIGHT WERE 28 F AND WHEN SUN HIT REAR WINDOW IT EXPLODED. SOUNDED LIKE A GUN SHOT. VEHICLE WAS PARKED.

A RECALL WAS ISSUED IN SEPTEMBER 2016 FOR A RECALL ON A FAULTY DOOR LATCH WHICH HAD CAUSED INJURY. TO DATE WE HAVE NOT BEEN NOTIFIED OF A REPLACEMENT PART BEING AVAILABLE. THE DEALER CANNOT GIVE US ANY DETAILS OF WHEN THIS PART WILL BE AVAILABLE. I THINK 14 MONTHS IS LONG ENOUGH. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

TL* THE CONTACT OWNS A 2014 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER, BOB MOORE FORD 8948 S I-35 SERVICE ROAD, OKLAHOMA CITY, OK, 73149 WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL EARLY 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.