Ford Mustang Mach-E 2022 — Problemas reportados

Vehicle Information: 2022 Ford Mustang Date of Incident: XXX Description of Safety Defect & Crash: On XXX, this vehicle suffered a catastrophic concurrent failure of the electronic throttle control and steering systems, resulting in a violent injury crash. Prior to the incident, the vehicle was completely disabled due to electronic throttle errors, requiring us to rent a U-Haul tow dolly to physically haul the vehicle to Apple Ford in [XXX]. The dealership replaced the throttle body assembly to address a wrench/check engine light and airflow codes (DTC P050A). Exactly 30 minutes after picking up the vehicle from the dealership, while driving home at normal speed limits, the vehicle suffered a sudden, uncommanded wide-open throttle failure. The RPMs violently spiked and the supercharger engaged aggressively without driver input. Simultaneously, the steering wheel suddenly and aggressively forced itself completely to the right. The steering wheel violently locked in the rightward position; the driver actively attempted to pull the steering wheel back left, but the vehicle overrode his physical inputs completely. Because the electronic throttle and steering systems completely overrode driver control, the vehicle broke traction from the rear and veered sharply off the roadway, striking a tree. The uncommanded engine force was so severe at impact that the vehicle was launched into the air and rolled until stopped by a second tree. The driver sustained a broken fingertip and severe body bruising, requiring emergency hospital evaluation. Certified phone logs confirm the driver was on a hands-free call troubleshooting the initial mechanical instability up until the exact minute (12:19 PM) the final catastrophic failure occurred and a 911 emergency call was placed. The vehicle is currently being transferred to a Progressive Insurance facility for total loss processing. We are requesting a federal review . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle dash displayed "vehicle not in park" multiple times immediately after I put it in the drive position. At times I could push the "ok" prompt and proceed to drive but when I slowed or. stopped at intersections it would occur again and sometimes it applied the park brake without any action on my part. Around the same time I started getting "door module fault" or "door lock fault" warnings. It's been at a dealer over a month so I don't recall the exact wording now. The dealer diagnosed the vehicle and determined the door module fault made the vehicle think it was moving with the door open and replaced it. After the repair they're now saying it's unsafe to operate because while in their custody it's automatically applying the brake and displaying a "shift indicator module fault" that also requires replacement. They told me Ford doesn't offer coverage beyond the 3/36 basic warranty however it doesn't seem unreasonable to expect a shift mechanism to work for the life of a vehicle but certainly longer than 4 years. The dealer service advisor commented to me that he's seen these gear shift modules fail on several models including F150's as well as EV and combustion models. If this is a component known to fail across different models that posses a safety risk such as unexpected braking it could be an accident waiting to happen if it hasn't already.

1) The high voltage junction box failed causing the vehicle to abruptly stall on a public road. The part will be available for inspection through contacting a local dealership. 2) The vehicle completely stalled at night in the middle of a 6 lane intersection. This posed a hazard for myself as well as for on coming and cross traffic. 3) The dealer has confirmed the failure of this component. 4) The vehicle component is being order of replacement at the dealership. The manufacture has also been informed via their corporate customer service line. 4) 5 seconds before the stall, the vehicle user interface displayed the message "please pull over safely". 10 minutes after the stall the Ford My Pass App showed three error messages: “High-Voltage Battery Warning”, “Powertrain Malfunction/Reduced Power” “Charge System Fault”

I had put the vehicle into One Pedal Drive mode for the first time on the morning of Aug 29th. Vehicle operated as it should for first few places I drove to and stopped, but then I approached a red light, removed foot slowly from accelerator and vehicle came to a full stop as it should. Approximately 2-5 seconds later, without warning or even the collision avoidance system activating, my vehicle suddenly accelerated into the rear of the stopped truck in front of me. Fortunately no serious injuries but someone could have been killed. My foot was NOT on the accelerator at the time - it was hovering over it while waiting for the light to change to green. My vehicle was taken to Ford for evaluation, but they claim it has to be repaired before they can diagnose/confirm the issue. I am the original owner with no previous accidents or incidents.

Spot welds have failed on the drivers side door. This is a known issue with multiple ford vehicles, though they have not issued a recall for this specific model.

I just had the High voltage battery junction box replaced after being in shop 16 days. Upon arrival to my house yesterday my car would not charge. upon further investigation once the Hvbj connector is replaced a charge of the car to put a full load on this connector is not performed. Instead ford goes the easy route and uses a test drive and other diagnostic test such as there computer to see if the connector is bad. This software does not detect even close to 100 percent of the time a faulty high voltage battery connector there diagnosis software it is flawed. The only true way to ensure proper replacement of this connector has been done is to charge the car with the charging cable that has come with the car and do thermal imaging on the connector. Because this is not being done you are putting peoples lives at risk by not knowing if the work has been done correctly without this thermal imaging test. Eventually if the high voltage battery junction box is replaced and even the slightest mis crimp of the connector is not done properly without putting a charging load on the connector and testing it with thermal imaging testing they are doing the quick and easy thing which does not detect the problem 100 recent of the time by using the on board diagnosis system as well as driving it. Two recalls and NHSTA investigation on the high speed battery voltage box and it still fails. Because of this test not being done I am positive this is why my car has failed again because it is the only way to be 100 percent sure of a bad high voltage box connector. This will unfortunately due to not being tested by putting a real world load on the vehicle and testing it with thermal imaging thermal runaway of an improper crimping or loose connection on someones car. Recommendation if you are going to replace a connector that has to deal with the battery charging and the only way to be 100 percent sure is to put a load and do thermal imaging to ensure its done properly do it no shortcuts.

See attached document for complaint

The high voltage battery junction box connector has failed. There have been two recalls one software and one to replace this part the high voltage battery junction box with a more robust part to handle thermal loads. As of now there are zero recalls on my car open so they are all done. The first time this component failed was around 24k miles ish it's now 56k miles ish and it has failed again even after two recalls and an investigation around the same exact time. This means one of two things has happened either somehow the recalls by Tim Moran ford where not done properly and somehow the older failed part number was installed in my car or the more likely senario is that fords supposed robust part was just a simple part number change without a robust enough design to handle the thermal load. I would like to think that Tim Moran ford who is independent from for has done there due diligence the first time it was replaced and but the correct part number which leads me to conclude the investigation by the NHSTA that resulted in a part change did not fix the issue at hand and the car is now unsafe to drive as this is the second time it has happened to me on this vehicle. Thank god this time I was not going through a curve and headed off road. Same issue almost exact same failure part gone wrong and same issue to date. I demand not only for myself but the safety of others as a former Quality Assurance Representative of electronics on Hueys and Cobras that this be re investigated immediately. It is to late in the game to have zero recalls on my car open two that have been done and the same part fails a second time this should never happen to anyone if it has already been investigated and supposedly fixed. I do not believe it is fixed and the car is not safe to drive I'm hesitant to even go get it when it's ready next week with this serious safety flaw in the design of this vehicle with it still incurring.

I was pulling into a parking lot at low speed when the car suddenly began accelerating rapidly on its own. Fortunately, when I hit the brakes it stopped without incident. However, if someone had been right in front of me at the time - a pedestrian or car - it could have resulted in a crash. I am certain that I didn't hit the accelerator, nor was it pushed by floor mats or anything like that. It is conceivable that when I was turning, my left palm activated the cruise control in some manner, but that scenario wouldn't explain the acceleration part. And frankly, I don't think that is what happened. I love the vehicle and am not trying to get anything out of it. I am a capable driver with good reflexes and experience. I was able to stop it, but if this were to happen to a new driver or senior driver it could result in a crash. I looked on reddit and many others report exact same issues.

I am unsure, but I think it's the High Voltage Battery Junction Box. A week after buying the car used from Aaron Ford of Poway, I received a Safely Stop now warning, then the car broke down on the middle of the turning lane into my job a medical clinic putting myself, patients, other drivers, and my coworkers all on danger as it is a busy street. The hazard lights would not work, and the car would not go into neutral. The next day, all the dealership did was replace the 12v battery, then I only got 1 mile from the dealership before it broke down again in an even more busier and dangerous highway in the slow lane and crosswalk. The hazard lights would not work, and the car would not go into neutral.

The front driver door metal is cracking and breaking. The door makes a squeaking and cracking sound when I open the door. It is the same problem that the Ford Escape doors had. My car is out of warranty and Ford dealers say it will cost $3,000 to replace the entire door. I think Ford should recall the door because it is clearly a manufacturer defect. Here are photos from other customers that have this problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

my car keeps showing parking break fault. there is a recall for it but it only covers cars built until february 2022 mine was built in april 2022 and it has the same exact damage

It's the 4th time in the last 3 weeks that the passenger door which is locked just opens on its own. I start to hear the air hissing and I get a door open alarm in the dashboard. Scary because 2x it was while on I -4 and almost lost control of the car trying to figure out what was happening and trying to reach for the door.

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving at an undisclosed speed, the vehicle became inoperable and the vehicle stalled, and the gear shifter was inoperable. The contact exited the vehicle and was unable to re-enter the vehicle because the doors were locked and failed to unlock. The messages "Service Now" and "Battery Management" were displayed on the instrument panel. The pre-collision sensor warning light and several other unknown warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to the residence, and the batteries were replaced. The contact researched the issue and became aware of an unknown recall; however, the VIN was not included. The vehicle was taken to a dealer, where it was determined that the battery management system needed to be reset. The vehicle was repaired, and the dealer advised the contact to drive the vehicle for 30-40 miles. However, after approximately 3 miles, the message "Stop Now" was displayed on the instrument panel, and the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

Ongoing issues with forward facing radar preventing collision assistance and adaptive cruise control along with lane keep assist from working. Ford knows about this. There is even a TSB. A car manufactured in an era that requires collision prevention should not be allowed to have significant camera faults that prevent safety systems from functioning properly. Unfortunately, the plan for many is to continue operating without these important safety features and crashes will occur as a result. Ford should be required to properly fix their radar system functionality in the Mach-E.

Steering u-joint sticks and prevents steering wheel from turning without a catch/hitch . Not evident at lower speeds but is prevalent at speeds 50 and above. The photos attached show the part and one picture shows a YouTube video showing the EXACT problem. The video title is shown in picture: Dangerous Steering Problem And it is very scary at the higher speeds when it sticks and you have to exert force to move it to right or left. Trying to stay in a lane is a problem!! Electronic steering was checked by dealer last year and they found nothing as they probably didn’t test drive it at the higher speeds; has continued till today and after a road trip yesterday I went online and found this information!

On 6/4, I completed a long road trip of over 650 miles. When I got back into my vehicle to move it to where it would be parked for the night, it displayed messages for a Powertrain Malfunction/Reduced Power and a High Voltage Battery Warning. I powered the car off and back on within about 5 minutes, and the messages were still being displayed. I connected a code scanner to the car and the car had stored codes P0D0F and P0AA4. Both of these codes indicated a fault with the High Voltage Battery Junction Box, a known issue with the Mustang Mach E. I was able to drive the car to a dealer the next day without incident but am wary of trusting the vehicle to make the same trip back home.

Vehicle stated "PARKING BRAKE FAULT". Driver (myself) discovered electric parking brake was stuck in the ON position and would not disengage. Vehicle could not be moved on its wheels. Vehicle was in parking garage, and driver became stranded for over 24 hours waiting for a low-clearance tow truck with a dolly that could move the vehicle. Ford dealer (Bill Brown Ford) inspected vehicle and discovered wiring immediately behind BOTH rear electric parking brake connectors were corroded and broken. Ford dealer stated there was an active recall for this issue (CSP 22P31 or TSB 22-2143), but that my vehicle's build date was not included. CSP 22P31 only includes build dates before 15 March 2022; Driver's vehicle has a build date of 24 June 2022. Ford dealer stated they repaired the vehicle by completing the procedures defined in recall CSP 22P31, but Ford did not cover the costs or acknoledge it as a recall repair due to the build date. tl;dr: The critical safety defect defined in Ford recall CSP 22P31 affects vehicles built in July 2022, but Ford has not expanded the recall to cover these vehicles. In this case, the corrosion led to DUAL failure of both rear electrical parking brake connectors, causing two exposed electrical circuits and lock-up of the parking brake.

The vehicle’s rear/360 camera system, SYNC/APIM display system, and Reverse Brake Assist/back-over prevention system appear to have malfunctioned. The vehicle is available for inspection upon request. After a software update was performed by the Ford dealer, the vehicle began displaying the warning message: “Reverse Brake Assist not available — See manual.” At the same time, the rear/360 camera image became distorted and unreliable. The camera display has shown abnormal behavior, including distortion, flickering, black/green screen behavior, and an inaccurate or unclear 360-degree view. This issue was not present before the dealer-performed software update. The safety risk is that the rear camera and Reverse Brake Assist are used when backing up to help detect objects, people, vehicles, or obstacles behind the vehicle. Because the camera image is distorted and Reverse Brake Assist is unavailable, the driver may not receive accurate visual information or automatic braking assistance while reversing. This creates a risk of backing into a pedestrian, another vehicle, property, or an unseen object. The problem has not yet been confirmed by a dealer or independent service center after the failure. UNKNOWN whether Ford has reproduced the issue. The vehicle/component has not yet been inspected by the manufacturer, police, insurance representatives, or others after the issue appeared. UNKNOWN whether the issue is caused by the dealer-performed software update, APIM/SYNC software, rear/360 camera module, camera calibration, camera wiring/connection, or another related system. There were warning messages and symptoms after the failure began. The warning message “Reverse Brake Assist not available — See manual” appeared after the dealer-performed software update. The camera distortion and rear/360 camera display malfunction also appeared after the dea

The contact owns a . The contact received notification of NHTSA Campaign Number: 25V455000(FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure while driving up a hill the vehicle did not properly accelerate when pressing the accelerator pedal. The failure mileage was 27,000.

Other cars for the same year model have a recall for the issue I’m having. 24S44 Is the ford recall code. Power steering is boosted and can oscillate side side. I’ve seen other mustangs with this recall have the same issue get repaired. Mine has the exact same issue. I didn’t notice it was an issue until I had an alignment. The alignment from factory was so bad the inside of the

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the engine shuddered as if it was starving from fuel. The check engine warning light illuminated. The contact was able to drive to the residence, and the vehicle was parked in the garage. The contact had stopped driving the vehicle due to safety concerns.  The dealer and several other unknown dealers were contacted but were unable to advise when the parts would be available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 10,102.

was driving my 2022 Mustang Mach-E in "One-Pedal" Whisper mode on. I always drive in that mode because it has a great feature where as soon as I take my foot off the accelerator the car slows down significantly. I feel safer in this mode especially in high traffic or on the freeway. I was very slowly turning into a parking spot in a private parking lot, stepped on brake to put car into Park when the car lurched forward without me touching anything, I had no control of my car no matter how hard I pressed on the brake. My car was driving itself!! when it lurched forward it hit a car parked directly in front of it on its right front side then pushing that vehicle about 2 feet! it did not stop even then, it veered to the right and forward and hit another parked car in the next parking space to the first car that was hit. My car pushed the 2nd car about 2-3 feet before it stopped almost hitting the car parked next to it!! There was an eye witness. This event scared me to death. It was as if someone else was driving my car. I had absolutely NO CONTROL of it. It would NOT STOP. I am soo grateful this happened in a parking lot and not in fast traffic or God forbid the freeway. I would not get back inside my car and never will. We had it towed to a certified repair shop. My car sustained front end & right side front damage. The first car hit sustained right front damage. The 2nd car hit was parked next to the first car hit and sustained right front & right side passenger door damage. No injury. The repair shop has a certified EV Specialist who is going to read the recorder to see how it malfunctioned. There was a police report but haven't received it as of yet. We contacted Ford where we purchased our car. They told us it would be better once repaired to sell the car ourselves as it could take a very long time for Ford to agree to buy it back my car back! only has $9,000 miles on it!! I hope Ford takes this issue seriously!!!

Vehicle still does not have a remedy after nearly a year preventing use.

When starting car the instrument cluster was entirely blank. Center infotainment was functional. Due to use of digital dash in the car there were no warning lights or any information including speed available. It is unknown if any safety/driver assist systems were on or off because the display was non-functional. Issue resolved after performing 1 or more software resets documented across the internet but not documented in the manual. Steps to reset appear to be: 1) Perform a hard reset of the car (hold brake 15 sec, release brake 15 sec, press start without bake). 2) Allow car to fully reset and then turn off. 3) Move far enough away from car to trigger locks and put car into low power mode. 4) Return to car and power on. Hard reset did not provide immediate fix. Sync soft reset did not work.

The vehicle is a 2022 Ford Mustang EcoBoost. While driving in traffic, the engine suddenly stalled and shut off without warning. This created an immediate safety risk as the vehicle lost power in the middle of active traffic flow, requiring me to quickly maneuver to avoid blocking traffic and potential collision. The issue appears consistent with a fuel delivery or fuel pressure failure, as the engine restarted immediately after the stall. Prior to this incident, the vehicle had shown intermittent warning signs including check engine light activation and suspected misfire-related alerts. The problem has not yet been fully reproduced or confirmed by a dealer as a root cause, although the vehicle has been presented for service and was found to have no active recall tied to the VIN according to the dealership. No formal inspection or diagnosis confirming the exact failed component has been completed yet. No police, insurance representatives, or manufacturer inspectors have examined the vehicle at this time. Warning lamps (check engine light) and possible misfire-related symptoms were present prior to the failure. These symptoms appeared intermittently over the weeks leading up to the stall, particularly after periods of low fuel operation. Based on the symptoms and behavior, the incident closely matches known fuel system issues reported in similar Ford Mustang EcoBoost vehicles, including those associated with fuel pressure loss leading to engine stall while driving. The suspected system involved is the low-pressure fuel delivery system (fuel pump or related components), which is available for inspection upon request.

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: XXX (Fuel System, Gasoline). While driving approximately 5-10 MPH, the vehicle stalled while accelerating from a stop on two occasions. The message to "Shift to Neutral and Restart" was displayed. The local dealer was contacted and informed about a diagnostic test. The contact called another local dealer, Raceway Ford of Darlington [XXX] ); and was informed that the parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that a fix was not available. The manufacturer declined to provide a loaner vehicle and informed the contact to continue driving the vehicle. The failure mileage was approximately 45,066. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Ford Mustang. The contact stated that the rear-view camera image was blank or distorted. The contact attempted to update the software to reboot the system; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall repair. The vehicle was not included. The manufacturer was notified of the failure. The failure mileage was 103,244.

I scheduled my appointment to get the recalls taken care of and the car went into "protective mode" as soon as the call was made. I took it into the shop and now I have to pay for the diagnostic to turn my adaptive cruise control back on. The cruise control is a subset of the recall issue and I am being charge. It is at Metro Ford in Tupelo, Mississippi. I called the Ford recall center for help, but they put me off and said I should get a call from someone next week. I am paying for the diagnostic and repair because I have to and I need my car, but Ford is running a recall scam.

On December 17, 2022, I purchased a new 2022 Ford Mustang Mach-E, VIN [XXX] -Lewis of Hoover Inc. for $48,665.00. Seven months later, the vehicle suffered a complete loss of drive power at highway speed — a near-serious injury (if not fatal) incident on a vehicle Ford had already identified as defective and subject to recall. In approximately July-August 2023 — seven months after purchase with only approximately 13 miles at purchase — the vehicle lost all drive power while I was driving on the freeway [XXX] ) at [XXX] le stalled completely. I was fortunate no vehicles struck me. The vehicle eventually restarted. I drove directly home and did not continue with my planned out of town trip. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Parking brake malfunction indicated. Ford CSP 22P31 covers repair of the issue for vehichles with a manufacture date before 3/15/22. My vehicle reached the US on 6/22/22. Ford has offered to cover a small part of the repair, but won't include me in the fix due to manufacture date. So Ford ended the program, NEVER FIXED THE ISSUE, and now won't offer to repair my car.

Vehicle shutdown while driving causing total power loss and hitting a parked vehicle. No alerts or notifications were present at the time.

Backup camera not working screen says see dealer. We thought car was included in ford back over prevention recall 25v442000 ford recall 25s72. however we are being told no recall exists and have to pay to fix it ourselves.

File against: Ford Motor Company Vehicle: 2022 Ford Mustang Mach-E VIN: [XXX] Safety Complaint While driving, the vehicle unexpectedly slowed down, lost power, and became inoperable, creating a serious safety hazard. I was able to pull over safely, but the sudden loss of motive power occurred during active roadway conditions. Dealer diagnosis identified a wiring harness connector failure affecting communication between vehicle control modules. After the repair, the same issue reoccurred within one to two days, again causing loss of power. The vehicle is currently back at the dealership, and the underlying defect has not yet been permanently resolved. This recurring electrical failure represents a loss-of-motive-power safety risk that may indicate a broader wiring harness defect affecting vehicle reliability and safety. Thanks and Regards INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This recall describes a known safety-related defect which can stall the vehicle while driving, thus increasing the risk of a crash. After 8 months without developing a remedy, that danger remains every time I drive my beloved Mustang. Is Ford waiting for numerous deaths due to this issue before making the cure a reality? What is the explanation for the lack of a cure? Evidently Ford has produced a fine looking automobile which should sit in one's garage instead of confidently driving it.

Car gave an error in the middle of the trip and displayed 'Stop Safely Now'. Will not start and run after this warning. The extended battery was fully charged before the trip and after 100 miles of driving it showed this message with 54% battery left.

The contact owns a 2022 Ford Mustang. The contact stated that while driving approximately 65 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, parts for the recall repair were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact expressed concerns that the vehicle was unsafe to drive. The manufacturer was made aware of the failure. The approximate failure mileage was 2,623.

Vehicle: 2022 Ford Mustang Mach-E Mileage at failure: ~36,800 miles Complaint Description: The left rear electronic parking brake (EPB) wiring harness/connector failed, resulting in a parking brake fault and abnormal braking behavior. This component is not a wear-and-tear item and is located in a fixed, protected area of the vehicle. It is not subject to routine maintenance or driver interaction. The failed wiring harness was inspected by an authorized Ford dealership and is available for further inspection upon request. This failure put safety at risk because the electronic parking brake is a safety-critical braking system. The fault created uncertainty regarding proper engagement and release of the parking brake, increasing the risk of unintended vehicle movement when parked and reduced confidence in braking reliability while driving. The problem was confirmed and diagnosed by a Ford dealership, which determined the wiring failure developed over time due to moisture intrusion and corrosion, not misuse, accident damage, or normal wear. The vehicle and component were inspected by an authorized Ford dealership. Ford Motor Company reviewed the repair documentation through Ford Customer Care but did not dispute the diagnosis. The component has not been inspected by police or insurance representatives. A parking brake fault warning message appeared shortly before diagnosis, accompanied by abnormal braking behavior. There were no prior accidents, vehicle modifications, or external damage related to the failure. This failure is identical to a known defect already acknowledged by Ford in Customer Satisfaction Program 22P31, which covers EPB wiring harness connector failures on other 2021–2022 Mustang Mach-E vehicles. Although my VIN was excluded, the same non-wear safety defect occurred within the same model year, indicating a broader safety concern beyond the original VIN population.

I was backing up the car and the car raced on it own at least couple of times. Luckily no-one was injured. I am worried about the safety of my family including a newborn. There was a Recall 22S29 for the mach-e but it seems to have not fixed the issue for my car.

On Tuesday, [XXX], between approximately [XXX] and [XXX] PM EST, I parked my Mustang Mach-E, powered the vehicle off, and exited the car with my wife and child. After unloading groceries and sports equipment, I retrieved the Level 2 charger from the front of my garage and plugged it into the vehicle. I waited for the blue indicator lights to turn solid and blink, confirming charging had started, which typically takes about one minute. I believe the vehicle had been parked and powered off for approximately 10 minutes when I entered the house. Shortly thereafter, I heard an unusual clicking noise and observed the charging cable strike the side of the garage door opening. The vehicle had rolled backward approximately six feet, twisting and pulling the Level 2 charging unit off the joist it was mounted to and damaging the vehicle’s front charging port as the cable stopped the vehicle from rolling into the street. This incident occurred less than one week after the vehicle was returned from service for a “Parking Brake Fault – Service Now” error that was repaired at Losco Ford in Fenton, Michigan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I brought my car to ford stanford for recall work and they didnt do it. Tried to charge me first even thought it was under warranty. Battery recall

While driving approximately 45 mph and entering a highway, my 2022 Ford Mustang GT California Special suddenly lost power and shut off completely. The engine stalled without warning, creating a dangerous situation with surrounding traffic. I had to coast the vehicle and restart it. This vehicle has an open safety recall (NHTSA Recall Number 25V455 / Ford Recall 25S75) related to a low-pressure fuel pump failure that can cause engine stalling while driving. The recall has been open for several months, and there is currently no available remedy or repair from the manufacturer. The incident I experienced matches the recall description exactly. Despite the known safety risk, the manufacturer has not provided a fix, leaving the vehicle unsafe to operate. I am concerned for my safety and the safety of others due to the risk of repeated engine stalling at highway speeds.

On November 15, 2024, my Ford Mustang Mach-E was involved in a rear-end collision on Interstate 270 near Clarksburg, Maryland. I was struck at high speed by a box truck, which pushed my vehicle forward into the van in front of me. The rear of the vehicle sustained significant damage, including the complete shattering of the rear window. During the impact, the steering wheel detached from the steering column and came off entirely in my hands. This occurred without the airbag deploying in the steering wheel area. The separation exposed the internal column components and wiring. This type of failure appears to be a serious safety defect. A steering wheel should not detach from the column in a rear-impact collision, and the separation could have resulted in loss of control or severe injury. I am submitting this report because I believe this warrants investigation for potential structural or component failure in the steering column assembly. I have photographs documenting the rear damage, the detached steering wheel, and the exposed steering column.

Passenger front door stopped opening from the outside. there is no power going to the door at all. There are alert codes appearing on the dashboard "passenger door ajar" "door fault. service required" I have taken it to Ford multiple times over the last 1 year, starting Dec 2024, for a fix and they are unable to find a solution. they attempted replacing physical parts with no success. There were no warning signs before this happened. One day i went to close my front passenger door and it would not open back up. This presented as a safety risk to me when I was being followed by a stranger, with my infant with me. I got in the car and pressed the lock button, but the stranger was still able to open my door. luckily I was able to drive away fast enough. however. because the door was seen as ajar, the car will not lock. this is a major safety issue when I cannot secure my vehicle to keep me and my child safe!

Pinched weld separation, in dealership for same noise since 2023, yes problem was confirmed by repair shop and engineer from ford, popping sound in front end right side since 2023 at 5400 miles

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel system, Gasoline); however, the part for the recall repair was not available. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact stated that the unrepaired recall was a major concern. The contact stopped driving the vehicle, awaiting the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the concer,n and a case was filed. The contact had not experienced a failure.

The contact owns a 2022 Ford Mustang Mach-E. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The messages "Stop Safely Now", "Service Advancetrac", "Overdrive Off", and "Pre-Collision Indicator Off" were displayed. The contact pulled over and parked the vehicle. The vehicle failed to restart, and the 12-volt battery was drained. The vehicle was towed to the residence. The vehicle was later towed to the dealer, who determined that the high-voltage battery contactor needed to be replaced. The dealer performed the recall repair under NHTSA Campaign Number: 22V412000 (Electrical System); however, the failure persisted. The vehicle was not repaired and remained with the dealer. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was 104,442.

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The contact was concerned about driving the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available for the recall repair. The contact had not experienced a failure.

I have a 2022 Mustang Mach-E GT and have now experienced two (2) High Voltage Battery Junction Box (HVJB) failures. First failure was in July 2023 when the vehicle had approximately 12,000 miles. I received the stop safely now message. Vehicle codes displayed via the Ford app showed a High Voltage Battery Warning and Power train Malfunction / Reduced Power warnings. I have now received this same failure and warnings again. The car currently has 54,000 miles and I was just advised by my dealer that the HVJB has failed a second time. My concern is that the replacement voltage boxes are nothing more than a Band-aid for the problem and not a permanent solution. As I prepare to receive by 3rd HVJB, I feel this is nothing more than a temporary fix until I receive another Stop Safely Now message while operating my vehicle. Please look into the HVJB failure rate for these vehicles. I am in online two Mustang Mach-E owners groups and this issue is rampant among owners. I feel this issue requires outside attention as Ford has now had 4 years to solve this issue for early produced Mach Es. Yet the issue continues to exist. Thank you for your attention in the matter.

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 ( Fuel System, Gasoline). The contact was concerned about driving the vehicle with an open recall due to the long distance driven to work. The contact had not experienced a failure. The local dealer was sent an email. The vehicle was not diagnosed or repaired. The manufacturer was not contacted.

My wife was driving on the parkway when her Mustang Mach-E started flashing multiple warning messages on the HUD. The vehicle suddenly died with no power. She was in a center lane of traffic in a 6-lane section. The vehicle did not let her put the car into neutral to push it out of the way. When they tried to get back into the car they found that it would not open and after she and the police officer who stopped searched Google and YouTube, they learned that there is no way to manually open the vehicle with no power. This was confirmed by the dealership.

The front camera has failed. The automatic emergency breaking, the adaptive cruise control, and normal cruise control do not work, at all. The camera began to fail within the first year of ownership but it would start to work shortly after. After about 1.5 years of ownership, there was a permanent sign of malfunction on the screen, making the above features inoperable.

See attached document for complaint.

On April 6th, the AC in the car began stalling and a few days after the engine started making all sorts of noise and failing and ultimately stopped working. I kept the car in my garage until I was able to obtain the money to replace the engine. I just yesterday picked up my car from the shop that replaced the engine (where I paid $13,000). The car is back in the shop and having same stalling issues.

Rear camera is not working. When I put the car into reverse I get a blue screen and then an error message stating my rear camera is not available. The sensors still work, if a car/object is close to me the car does beep but I cannot see behind me using my camera. This puts my safety at risk because I cannot see behind me as well as I could with the camera and could potentially hit a car and/or object. My car is at a Ford dealership right now getting looked at to see what could be the cause of this issue. This problem has been happening for the past few months, it started as it would stop working every now and then but work for the most part and now it does not work at all.

The Adaptive Cruise Control indicated speed lags when user changes speed. The lag will fluctuate from non-existent to 4-5sec at times. It occurs at different speeds and for different changes (e.g., speeding up to 45mph or speeding down to 25mph.) It also occurs when changing speeds in different increments (e.g., one click up for 1mph increase or hold down for 5mph decrease.) The lag is only in the display and not the actual drivetrain, meaning that the selected speed in the Adaptive Control indicator is not relaying the selected speed even though the car itself is changing speed. This is a safety issue as you don't know whether the car has registered a speed increase or decrease for several seconds (which at higher speeds is certainly not safe.) There was an OTA related to the Instrument Control Panel sent earlier this summer that was successfully installed, IPC-25.7.46, however this may be a coincidence. After calling multiple times to Ford, including their OTA update team, their EV Technology Team, and a generic Customer Experience team, I was told to bring it into a dealership AND submit a complaint to NHTSA. The dealership identified modules that required updating but that did not fix the issue. Ford has NOT been helpful and their Customer Experience reps have been dismissive of the seriousness of this issue.

I was waiting in a drive thru behind a line of cars at a full stop for some time, so I was using One Pedal assist/Auto Hold. My car suddenly accelerated and slammed into the car in front of me.

Shortly after purchasing my vehicle on [XXX], specifically on [XXX] a significant malfunction was encountered, indicated by the 'Front Camera Fault Service Required' and 'Pre-Collision Assist Not Available' warnings. Returning to the dealership on May 5th, the manager misinformed, stating the issue was a recall and required service at a Ford dealership. However, upon contacting Ford Lincoln with the VIN, it was discovered these codes are not associated with any recall. I returned to the dealership, provided them the printout from Ford Lincoln explaining the codes and how it's not a recall. They then told me that they will not honor the repairs due to me exceeding my 30-day extension. I proceeded to leave and said I'll deal with it when it poses a problem. After a resent software update, a new code popped up saying "Door Fault Service Required". July 2025 Koons Ford picked my car up and they confirmed that the issues documented in the attached photos are not covered by any recalls. However, this experience is further corroborated by attached photos and testimony from others reporting identical recurring problems since 2022. You can reference to the [XXX] " for the other vehicle owner's testimony. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The recall has no estimated repair date: the initial notification was June 16th. This has passed a reasonable amount of time, with no repair but a "we think we might fix it around the 3rd quarter of 2025" - definitely not satisfying the law. Tesla already had one death from entrapment post accident: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer roll back was found to be a problem after I bought the car and took it to a Ford dealership which they voluntarily did the Carfax for me and that is how I've come to find out that the odometer has been rolled back some point in time last year before I bought the car

Driving at normal speeds (45-65) the passenger door will open on its own. It does it several times during a drive within 30 minutes.

The contact owns a 2022 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 25V404000 (Electrical System, Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to exit the vehicle, the doors automatically locked independently. The contact called AAA o assist with unlocking the vehicle to be able to exit the vehicle. The dealer was contacted and confirmed that there was no fix yet available. The manufacturer was made aware of the failure and sent AAA to assist the contact. The failure mileage was unknown. VIN tool confirms parts not available.

Campaign 23E12 under hood liquid fuel jumper line. Gasoline smells inside vehicle and engine stalls to start after refueling. Check Engine light.

I was driving my car when all of a sudden it lost all acceleration and power, I was lucky that I wasn't on the highway anymore and was able to pull over safely on a side street while car was rolling still. Dealer said 12V battery fused, and I have been reading forums where this is a common issue.. In a normal ICE car when 12V battery dies while driving, car can still drive, in this case, it just stops and pops up a dozen errors about everything being broken.

Vehicle Information: •Make: Ford •Model: Mach-E •Model Year: 2022 •Vehicle Type: Electric SUV •VIN: [XXX] •Mileage at time of incident: 31114 •Purchased in: California Incident Date: [XXX] Location: Laguna Niguel, CA Injury: Yes Crash: Yes Fire: No Airbags Deployed: No Police Report Filed: Yes Description of Complaint: On or around [XXX], I was driving my 2022 Ford Mach-E when the steering wheel suddenly locked and the braking system failed completely. I lost all control of the vehicle and was unable to slow or steer the car, leading to a crash. Despite the severity of the incident, the airbags did not deploy. At the time, I did not have obvious injuries, but shortly afterward, I began to experience severe pain and physical impairment, including an inability to stand or walk without difficulty. These symptoms have worsened and are now impacting my daily life. The vehicle is now completely inoperable and appears to have suffered a critical system malfunction, possibly involving its electric or software control systems. There were no warning lights or indicators before the failure. I believe this is a serious safety defect in the Ford Mach-E and could pose a danger to other drivers. I am requesting that the NHTSA investigate whether this is part of a broader pattern of defects affecting Ford’s EV line and take action to prevent further injuries or fatalities. Contact Information: •Name: [XXX] •Phone: [XXX] •Email: [XXX] •Preferred contact method: email INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Yes, if the NHTSA communicates with me that they need to look at my transmission, and I am either provided another equal mode of transportation or paid for my lack of ability to use my vehicle during inspection/possession/out of service by the NHTSA. 10R80 10 speed transmission was finally replaced under warranty by FORD in January. The new transmission has been problematic and getting worse since march. Transmission flairs/slips. Transmission acts as if the brakes are put on at times/acceleration is greatly decreased for no reason. Hard shifts at times… I and other others are put at risk due my car, responds erratically and this could become a safety issue by causing a crash or loss of control by the Ford MACH 1 Mustang. Transmission often is too high gear and the as a result, the engine is lugging too much. No idiot, lights or warning lights have come on this go round. The police have not inspected the transmission. I would not expect them or ask them to inspect the transmission because I would assume 99% of them would know very little to nothing about it. Same goes with the insurance company. Ford and Chevy the two manufacturers of this transmission are both aware of the multiple problems of this poorly designed and manufactured transmission. I was not sure what incident date you wanted. The first transmission or second transmission? There are multiple incidents and issues starting from my first ownership of the car when I first test drove the car and had 550 miles on it. The original and replacement transmission are both and have been problematic and unsafe.

The contact owns a 2022 Ford Mustang. The contact stated that after being stored in the brand-new garage with concrete flooring, the vehicle failed to start without warning. The vehicle was towed to the local dealer, where it was diagnosed that the soy-based wires had been damaged by rodents. The voltage box and security box wires were chewed on by mice. The same failure had occurred the prior year. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no warranty coverage or presumption of law for a buyback. The failure mileage was approximately 6,100.

The contact owns a 2022 Ford Mustang. The contact stated while driving 70 MPH, the passenger’s side door opened unintendedly. The message for the passenger’s side door being ajar was displayed. The contact pulled over and closed the door. While driving on the interstate, the passenger’s side door opened unintendedly again. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 47,000.

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The lane assist kept pulling to the right when the lane markings were unclear. Entering highway, lanes go from 2 to 1. We were merging when a car tried to merge into us. We moved over to the right and the lane assist pulled us into a curb. We ended up in a roll over accident and NO air bags opened or went off.

He steering wheel feels loose and hard at times

The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 6,220. VIN tool confirms parts not available.

My daughter was driving her 2022 Mustang GT when the rim snapped, vehicle went into a truck, started flipping on the highway, then burst into flames. My daughter had approximately 3 minutes before it was engulfed. The manufacturer, Wheel Pros, stated that the insurance company allowed us $400 for the rim, so we should be good. This looks like a defective rim. It put my daughter’s life in danger. In June 2023, there was another complaint about rims cracking from this same company. My daughters rim basically had the center of the rim still attached to the car with all lug nuts in place. The center snapped away from the barrel and tire, causing the tire to come off the car.

RECENT SAFETY RECALLS USE REFERENCE BELOW TO GET VEHICLES RECALL REPORT (WWW.FORD.COM) RECALLS THIS IS SHARERHOLDER REQUIREMENT FOR PUBILC REQUIRE NOTIFICATION TO NHTSA 24S36: 2024 Ford Mustang 24S24: 2021-2024 Ford Bronco Sport and 2022-2023 Ford Maverick 24S16: 2022-2024 Ford Bronco Sport and Escape 24S15: 2023-2024 Ford Bronco RECENT COMPLIANCE RECALLS 24C01: 2022-2023 Ford Maverick 23C41: 2022-2024 Ford Maverick 23C36: 2022 Ford F-150 23C35: 2020-2023 Ford Mustang

Vehicle Purchased June 2023 at 1100 miles noticed a loud ticking noise , brought to dealer. Had to do repairs at top part of engine for timing chain guides not lubed correctly. brought back 1000 miles after due to a ticking noise ( ford says typewriter tick normal after oil change ) Vehicle has 2,477 miles on it with a very loud ticking noise and ford says no fix " NORMAL " been to two dealers and changed oil 3 times and each time gets louder. For a 50k plus vehicle this is unacceptable

The contact owns a 2022 Ford Mustang. The contact stated that the convertible top required excessive force to be opened or closed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The Mustang window is supposed to retract approximately 1/2" when the door is opened or shut. My vehicle does this BUT the window will not return to the fully closed position when the door is shut. This is a safety Hazzard as the window tries to fully close but then goes down a 1/2" and returns to fully closed repeatedly while I am driving; this leads to driver distraction on the road, a very hazardous situation. It also leaves the vehicle vulnerable to theft as with the window 1/2" down it is very easy for a thief to stick in a wire and activate the automatic door unlocks.

On December 9, 2023, I was driving my 2022 Ford Mustang on Interstate 70 (westbound) and received the following notifications: "Pre-collision assist not available" and "Powertrain Malfunction/Reduced Power." This resulted in an inability for the car to rev above 4000 RPM which was problematic for driving on an interstate in the mountain. Additionally, driver assists were disabled. The message cleared after the car was turned off for ~ 2 hours, but the pre-collision assist intermittently incorrectly identified objects prompting braking when ACC was activated. However, about a week later, the car suffered a cracked windshield prompting replacement on 12/29/23. Following replacement, the car gave a message saying, "Front Camera Malfunction. Service Required." Despite recalibration attempts at both Safelite AutoGlass and my local Ford dealership, the camera has remained dysfunctional. Similarly, apart from the initial "Front Camera Malfunction" message upon starting the car, there is no indication that Pre-collision, adaptive cruise control, and automatic emergency braking are disabled for the duration of the drive. On 2/23/24, I received a call from Safelite stating that the "manufacturer of the windshield had issued a precautionary recall where it looks like the camera bracket can possibly detach and cause some issues with the advanced safety systems." Upon returning their call, it was confirmed that my vehicle, 2022 Ford Mustang, was affected by the precautionary recall. Therefore, I was scheduled to take my car in for a new part and told that I could seek reimbursement from Ford. However, upon further discussion with my Ford dealership and Ford Motor Company Customer Service team, I was told that they were unaware of a recall. Similarly, when further information was requested from Safelite, I was told that "we are not allowed to give out that information." As of this submission, the advanced safety systems remain inoperable.

The contact owns a 2022 Ford Mustang. The contact stated while driving 5 MPH, the rearview camera engaged while the vehicle was driving forward. There was no warning light illuminated. The contact stated that the failure recurred several times while driving. The dealer was notified of the failure and informed the contact that it was a common failure. The dealer referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.

It was raining and on a bumpy road when I was in second or 3rd gear when it started to lose control a little. It slid a little, when I held the wheel straight it was still going left to right by itself,after I got control of the wheel. The steering wheel was straight but it was still going from side to side. It felt like it trying to wreck me.