Ford Fusion 2014 — Problemas relatados

Shortly after purchasing the vehicle it began to loose oil seemingly out of nowhere, there were no visible leaks or drain spots on the ground where the vehicle would sit. Now my engine will not function properly because coolant is constantly mixing with the engine and causing overheating/stalls. The only fix I've been advised of is total engine replacement which I cannot afford and do not feel should be responsible for since this is a known issue with the engine model/year of vehicle.

The contact owns a 2014 Ford Fusion. While the contact's husband was driving 80 MPH, the message “Transmission not in Park” was displayed and the engine seized. The contact stated that the failure had occurred while driving at night on a busy highway. The vehicle was driven to the residence. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with battery failure. The battery was replaced and the vehicle was repaired. The contact was not satisfied with the diagnostic results. The manufacturer was contacted, and a case was filed. The contact was advised to take the vehicle to an another dealer for a diagnostic test. The failure mileage was approximately 57,650.

UNKNOWN. No gas cap. Very unsafe to me.

Following the execution of mandatory Emissions Recall 25E01 (PCM Reprogramming) by a Ford dealership, my vehicle suffered a severe network software corruption causing unintended engine acceleration and a sticking throttle. The engine holds its RPMs and continues holding until I release my foot off the gas pedal and when the car is placed in reverse the car puts/jerks. Additionally, the electronic trunk latch fires spontaneously , causing the trunk lid to fly open while in motion and/or while the car is off and locked along with other electrical issues. When the trunk opens after I’ve locked and secured my car, it has caused my car battery to drain overnight and required multiple jumps before operating again, I have since received a new battery as a resort of this electrical disturbance.The dealership has confirmed drivetrain issues but refuses an immediate remedy. This is forcing me to operate a criminally non-compliant and unsafe vehicle that I notified the dealership immediately and same day in June 2026. More problems continuously presents itself.

Ford Motor Company, a massive automotive manufacturer, sold a vehicle with a known, systemic defect that can cause a driver to suddenly lose power steering at highway speeds, while simultaneously disabling critical safety systems ABS and AdvanceTrac stability control. The vehicle's dashboard lights up like a Christmas tree, steering suddenly becomes incredibly heavy, and the safety nets designed to prevent a rollover or spin-out turn off at the exact same moment. Lives are absolutely being put at risk. Because Ford has chosen to handle this through expensive, individual part replacements rather than a massive federal recall, the burden of safety has been unfairly shifted onto the consumer. When the PSCM (Power Steering Control Module) lost communication, it simultaneously disabled my ABS and Traction Control systems. This caused a sudden, unexpected loss of critical safety and handling systems while driving, creating an immediate crash hazard. I have already fixed the vehicle, so I must log the failure. Ford’s network architecture turns a single component failure into a massive, vehicle-wide electrical blackout. I've analyzed the underlying mechanics, and it became clear why this specific cycle is happening and why it causes the entire dashboard to go haywire. The Ford does not use simple independent wires for different parts; it relies on a High-Speed Controller Area Network (HS-CAN). Think of this like a high-speed internet data rail that loops through the car, where the Power Steering Control Module (PSCM), the Anti-Lock Brake System (ABS), the Powertrain Control Module (PCM), and the Body Control Module (BCM) all "talk" to each other in real time. The steering gear houses the internal Steering Angle Sensor. The ABS module needs to know my exact steering angle dynamically to calculate how to apply the brakes or handle stability control (AdvanceTrac).

Sudden Loss of Power Steering Assistance and Simultaneous ABS/AdvanceTrac System Faults I am submitting this complaint to document a serious vehicle safety incident involving my 2014 Ford Fusion SE. The vehicle experienced a loss of communication with the Power Steering Control Module (PSCM), accompanied by faults affecting the ABS and traction/stability control systems. During the incident, the dashboard illuminated multiple warning lights, and the steering suddenly became extremely difficult to operate. The simultaneous loss of power steering assistance and warnings involving critical vehicle safety systems created a serious potential crash hazard, particularly at highway speeds or during an emergency maneuver. Diagnostic scanning with FORScan revealed the following communication-related diagnostic trouble codes: • U0131 — Lost Communication with Power Steering Control Module. • U0121 — Lost Communication with Anti-Lock Brake System (ABS) Module. • U0420 / U0415 — Invalid or implausible data received, as indicated by the recorded codes. I am concerned that an electrical, electronic, or component-level failure involving the power steering system may be associated with the simultaneous faults in other vehicle systems. I request that NHTSA review the incident and determine whether similar complaints involving the 2014 Ford Fusion SE indicate a broader safety concern. One concern is that the failure is intermittent. The steering and warning lights appear to recover after the vehicle is shut off, allowed to cool, or restarted. Such intermittent behavior make the problem difficult to reproduce and diagnose, even though the underlying safety concern remain.

On XXX I was driving my 2014 Ford Fusion to [XXX] from [XXX]. About 20 miles before my destination I received a warning on my dash "Power Steering Failed. Service Now". I continued to my destination in [XXX]. Turned off my car and the power steering stopped working, making it difficult to turn. I had to towed to a Ford Dealership in [XXX]. This is very dangerous and I would like information on this Ford Safety Recall 19S26 (NHTSA Campaign 19V-632) addresses a defect where the electric power steering motor attachment bolts can corrode and fracture due to road salt and environmental contaminants. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Fusion. The contact stated that while driving 30 MPH, the vehicle entered limp mode and failed to accelerate as intended. The transmission ran poorly, making it difficult to merge, and the contact expressed concern regarding a potential crash. Following the failure, the hill brake assist turned off. The brake pedal bumper and stop pad fractured, causing the vehicle to enter limp mode. The contact called the dealer and was informed that a diagnostic test was required to determine the cause of the failure. The contact notified the manufacturer of the failure by phone. The failure mileage was approximately 106,000.

On XXX, while my 2014 Ford Fusion was moving, the left-front door latch failed and the door became unsecured. As a result, I partially fell from the moving vehicle. This was an actual occupant safety event and created a significant risk of serious injury. After the incident, I took the vehicle to Richmond Ford Lincoln for inspection and repair. On XXX, the dealership performed a door-latch recall repair. The dealership service order, SO #XXX, identifies the repair request as “DOOR LATCH REPLACEMENT 20R01 - L/F DOOR WILL NOT CLOSE.” The service order identifies the cause as “recall” and documents the correction as “performed recall replaced latches.” The parts listed include a door latch and cable assembly, and the invoice total was $0.00. The dealership's documentation therefore confirms that a door-latch recall repair was required on this vehicle. The recall repair occurred eight days after the XXX incident. I am requesting that NHTSA review this incident in connection with Ford Fusion door-latch recalls and related programs and determine whether the XXX failure represents a failure of a recalled component, a prior recall remedy, or another safety defect. I request that NHTSA review the recall and campaign history associated with VIN [XXX], the specific door-latch program applicable to this vehicle, whether the failed latch had previously been repaired or replaced, and whether additional investigation or corrective action is warranted. The vehicle was repaired on XXX. I have retained the dealership documentation and can provide photographs, medical documentation, repair records, and other evidence concerning the incident. The important safety issue is that the door-latch failure occurred while the vehicle was moving and resulted in an occupant partially falling from the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Transmission going out

Involved in collision between 35-45 at a speed of 35 to 45 mph. I had a car change lanes incorrectly causing me to rear end the vehicle. The front end of my car was crumpled in and mybairbags on my vehicle did not deploy as a result of the crash.

The brake pedal switch pad was recalled and failed after being fixed and tripped the whole ABS system which caused the whole transmission to not shift and I didn’t have traction. My taillights stayed on 24/7 and I had to disconnect my battery. Ford did nothing

The brake pedal switch pad was recalled and failed after being fixed and tripped the whole ABS system which caused the whole transmission to not shift and I didn’t have traction. My taillights stayed on 24/7 and I had to disconnect my battery. Ford did nothing

The contact owns a 2014 Ford Fusion. The contact stated that the brake pedal was not sending the correct signal to the ABS. The "Hill Assist" option was not operational while driving on a slope and the brake lights remained illuminated, even when the brake pedal was not depressed. An independent mechanic was contacted and associated the failure with the brake pedal failure. The contact associated the failure with NHTSA Campaign Number: 22V011000 (Services Brakes, Hydraulic). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

The contact owns a 2014 Ford Fusion. The contact stated that upon entering the vehicle, there was an abnormally strong fuel odor coming from the vehicle. The failure persisted, and the fuel odor became stronger, causing the contact headaches while driving the vehicle. Upon taking the vehicle to an independent mechanic to determine the cause of the failure, the mechanic discovered that the fuel line was rusted. The mechanic informed the contact that he was unsure what had caused the failure. The contact was provided an estimate for the repair. The mechanic stated that had the contact continued driving the vehicle as-is, the vehicle could have caught on fire. The vehicle remained with the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I had a recall on my 2014 ford fusion se regarding powertrain control module software update. I took my vehicle in to Athens ford 6/8/26 to have this fixed then on Friday my car lost power while driving, would not go l, then when I cut it off & back on it was like it went in to failsafe or limp mode. I called Athens ford 5 times on Friday & got no answer, 3 on Monday with no answer then found the number of the lady I dealt with in June. If I paid to have it towed there they could run diagnostics on it she said bc the mobile technicians couldn’t come out and do it. So I log in to my ford account and it showed this recall on the recall I had done it June. I screenshot it and sent it to her and she said it didn’t show it I needed to contact customer care. They told me the same thing that it didn’t show it. So I done a screen recording today of me logging in to my ford account and this is what it showed. Sent that to her and all they can respond is contact customer care. So I’m reaching out with this proof of what it shows and that being exactly what my car done and ford refusing to help me. I ruptured my acl and had surgery and have drs appt and physical therapy twice a week and this is the “courtesy” I get from ford Joni Spikes 7067654293 I have the screen recording but I can’t attach it for some reason

Took car in May to hemborg ford they replaced my brake bumper it was on recall. Took car back on August 3 of 2026 brake lights staying on. Had them recheck the recall again thought it might be that. I was told it was not the issue. I needed to change out brake switch and had to pay diagnostic fee so a total of just under 300. My brake lights stay on while driving my car and when we park the car. they had my car 3 days then picked up my car on August 5 Drove it home and immediately noticed still having the same issues.Brake lights on even after I Called dealer and brought car back in. They kept my car 2 more days then I received a call it would be 200 for a brake flush they were confident that it would fix the light issue. And now we would we have to pay for another repair. A brake flush for brake lights staying on didn’t make sense. We felt we were being upsold for something we didn’t need and they had no answere for us! We declined the second repair and picked up car on 8/07/2026 and still the brake lights are staying on while driving the car. We woke up to looking out our window and noticed lights were on . Mind you the car had not been driven for hrs and the lights turned themselves on while car was parked. Skip to Sunday driving home from in laws and dash lights up. It says hillside assist and yellow wrench pops up. I fear my daughters safety and feel it is unsafe now. Called Ford to make a complaint. But meanwhile I have a car that we need but feel unsafe to drive. Our car is having more issues than when we took it in to the dealer. I need a resolution but what I really need is my money back so that I can take the car elsewhere! I feel car was misdiagnosed and I should not have to pay for their mistake.No options were given just to pay for more repairs. We asked for past invoices to be printed so I can keep a copy. Was told they cannot print past invoices. I felt we were taken advantage of we should get our money back for a diagnosis that was not repaired.

Almost got into an accident twice. Complete steering loss while driving. Replaced my rack n pinion per the bhph dealership i bought it from and still having issues. Complete steering loss while driving.

The backup camera is faulty and will sporadically stop working. Sometimes it will stop working in the middle of backing up. When it doesn't work the screen will either go black, flicker on and off, show a reversed image, or show an image with blue lines through it. This has put my safety at risk multiple times as I've been backing up and suddenly the image will disappear. We've taken the car into an independent service shop. They were unable to solve the issue and their only solution was to replace the system for $600. There was no warning before this started happening, however it does seem to be getting worse as time goes on. It only works about 10% of the time now.

All brake lights are stuck on after turning the car off.

The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this.

My backup camera is malfunctioning and Ford denied to fit it through their 15 year extended warranty on backup cameras.

They back up camera works when it wants to

Backup camera doesn’t work.

The contact owns a 2014 Ford Fusion. The contact stated that the rearview camera intermittently displayed a distorted image. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 110,000.

coolant leaking into engine * sudden engine failure risk * overheating * loss of power * expensive engine replacement from known defect 2014 Ford Fusion EcoBoost is losing coolant internally into the engine. Ford dealership diagnosed coolant intrusion requiring full engine replacement costing approximately $14,000. This appears to be a known defect affecting many Ford EcoBoost vehicles. Vehicle experiences coolant loss and risk of engine failure.

SUBJECT: URGENT COMPLAINT: Deceptive Practices/Misrepresentation & Services Not Rendered (Woodhouse Ford of Omaha) I. Actionable Safety Issue Summary This complaint concerns fraudulent billing and dangerous misrepresentation by Woodhouse Ford of Omaha, which claimed a vehicle's 3rd rack and pinion system was "safe" on 2/19/2026 after a known safety issue, following a previous failure. They further charged $219.22 for unrendered/improper ABS programing repairs that was not successful because the electric rack and pinion is defective on 3/5/2026 and fabricated invoice records to shift liability. II. Parties Involved •Consumer: [XXX] •Dealer/Service Provider: Woodhouse Ford of Omaha, Service Manager Jeremy Sullivan, Technician Anthony Rubio. •Financial Institution: First National Bank of Omaha (Regulated by OCC). III. Nature of the Dispute 1.Safety Hazard/Misrepresentation (2/19/2026): Service Manager Jeremy Sullivan and Tech Anthony Rubio stated the vehicle’s rack and pinion was "safe" despite a prior failure. This misrepresentation has left me with a vehicle that has had the rack and pinion fail or require replacement three times in under a year. 2.Services Not Rendered (3/5/2026): Charged $219.22 for "programming the ABS module" which was not rendered or not performed correctly. 3.Fabricated Documentation: Woodhouse Ford created fraudulent service invoices stating I diagnosed the ABS fault and declined further diagnosis. This is an attempt to evade liability for ongoing, dangerous defects. IV. Regulatory Violations & Requested Action The described actions violate consumer protection laws, including: •Dodd-Frank UDAAP (12 USC § 5536): Unfair, Deceptive, or Abusive Acts or Practices. •Fair Credit Billing Act (15 USC § 1666): Billing error/services not received. •Regulation E (12 CFR 1005.11): Procedures for resolving errors. Requested Action: Initiate an investigation into Woodhouse Ford of Omaha’s service practices and safety diagnostics. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Backup camera has been mostly inoperable for two years. The display is blurry at best, and works intermittently. Most often, the screen displays "Camera Not Available" or just goes black. Ford has issued a recall for other model years but needs to include the 2014 as we have the same issues.

Driver side rear door handle broke off!

The backup assisting camera is no longer working properly, causing a safety issue while reversing. There are recalls on this from 2015 to 2019 but not 2014 even though the same issue is happening with the 2014's.

Complaint Description: I am filing a complaint regarding a severe brake assist failure in my 2014 Ford Fusion. The vehicle has experienced a repeated loss of brake assist, resulting in a hard brake pedal and increased stopping distance. Despite multiple visits to the dealership, only the vacuum pump was replaced, and the root cause was intally never fully diagnosed. Full diagnosis is still under dealersip review at Phil Long Ford of Denver. I am concerned that this is part of a larger, incomplete brake system failure. As several brake recalls have recently been fixed inclding replacing leaking brake lines and brake lights. While there are currently known recalls on certain Ford Fusion brake systems (such as brake hoses, brake lights etc), these recalls do not appear to cover critical components such as the vacuum pump, brake booster, hard brake lines, and camshaft. These omissions leave a gap in addressing a potentially life-threatening safety risk. The dealer’s incomplete diagnostic leaves me and others exposed to a dangerous failure. I urge NHTSA to open an investigation into these brake system components to ensure that a comprehensive recall is considered. The repeated failure, despite previous repair attempts, makes it imperative that all related brake components be thoroughly examined, as this is a life safety risk. Thank you for your prompt attention to this urgent matter.

As I was driving,making a right turn and with out warning my steering wheel before excessively hard to control, turn. Because of the sudden wheel tightening as I was making this right turn I almost collided with a vehicle in next lane on highway. My brakes were in good standing but I had to really step down on my brakes to gain control of the steering wheel. I put in the shop and got a multi point inspection with repairs costs of over 3000 to replace steering wheel gear bolts etc in which I can't afford at this time

Backup camera fails to display image. The camera started failing about two years ago in 2024. I reported to Ford and to the dealership. I was informed no recall had been issued for my model year but has been issued for other model years. For the past year the camera has been completely non functional.

While driving a 2014 Ford Fusion during a snowstorm, the vehicle displayed the warning message “Steering Assist Fault – Service Required.” Immediately afterward, the steering became extremely difficult to turn, requiring significantly greater effort to control the vehicle. This sudden loss of power steering assist created a serious safety risk for myself and others on the road. The vehicle was inspected by a dealership, which confirmed diagnostic codes U3000 and C200D in the Power Steering Control Module and recommended replacement of the steering gear assembly and related components. The dealer noted that my VIN was not listed as included in the relevant recalls, although many vehicles from the same model year were included in Ford recall 19S26 (NHTSA 19V632000), which addresses corrosion or breakage of electric power steering gear motor bolts and potential loss of power steering assist. No prior symptoms were noted before the warning message appeared. The failure was sudden and occurred while the vehicle was in motion. The steering gear and related components are available for inspection. Based on the dealer’s assessment and the similarity to documented recall conditions, the cause appears to be a sudden failure of the electric power steering gear assembly.

My backup camera does not work periodically. It will say camera unavailable. I use my camera in conjunction with my mirrors so it is really difficult when I can’t see behind me.

The rear view camera on my Ford Fusion has been not working. A couple months ago it was off and on when it did not work. When it was too hot the camera would not work and have an error that says to go to a dealership. I dealt with it because it was every once in a while, but now it never works. I went to my local mechanic and he did not know what was causing the problem. I saw that multiple Ford cars, including Fusions, are under recall for what appears to be the same issue I am dealing with. I think the recall should be extended to more model years since it seems to me there are more cars with the problem.

There is a problem with the purge valve on the ford fusion. Car will not start after pumping gas. You have to step on the gas pedal several times and then the car will turn on. After doing research there seems to be several people with the same problem. The purge valve on the canister is getting stuck letting the fumes come in making the system run with extra fuel that’s escaping.

Transmission randomly stopped driving at highway speeds rpm spiked and no movement was in fast lane at 75 mph. Transmission is toast now in for 4-6 thousand dollars to replace also ford did the recall on the emissions reprogram a few months before this issue then tells me it needs a catalytic converter another costly repair car is unsafe. I’m thankful I was driving and not a family with kids.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel remained stuck in the direction turned and failed to return to center. The contact stated that the traction control warning light was illuminated. Due to the failure, excessive force was needed to steer the vehicle while driving back to the residence. The contact’s stepson used a code reader to diagnose the vehicle and performed a reset, and the power steering assist feature returned. Upon investigation, the contact's stepson discovered NHTSA Campaign Number: 19V632000 (STEERING); however, the VIN was not included in the recall. The contact was informed that the repair was temporary and that the failure would return. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

My 2014 Ford Fusion caught fire on January 19, 2026, while parked and stationary inside my residential garage. The vehicle could not be shifted out of park during the incident. Emergency services responded, and an official fire department report was generated. I had owned the vehicle for less than one year and performed no mechanical, electrical, or aftermarket modifications. The vehicle had undergone parking brake service at a licensed dealer prior to delivery, with no work performed after I took possession.

The rearview camera on my 2014 Ford Fusion has been malfunctioning for several years. When the vehicle is placed in reverse, the camera image frequently does not display, displays intermittently, or fails while already in use. When the system does activate, the image is sometimes mirrored or reversed, making it difficult or unsafe to interpret the surroundings behind the vehicle. Overall, the camera functions correctly in approximately 1 out of 10 attempts, and cannot be relied upon for safe operation. This failure is unpredictable and occurs without warning, creating a safety risk due to the inability to consistently see pedestrians, children, or obstacles behind the vehicle. The vehicle was inspected by a Ford dealership for this issue; however, no remedy was provided because the vehicle was outside the warranty period. I am aware that Ford has issued recalls and extended coverage for rearview camera failures on later model year Ford Fusion vehicles (2015 and newer) exhibiting similar symptoms. My vehicle demonstrates the same defect behavior, despite being excluded based solely on model year. Although rearview cameras were optional equipment in 2014, this vehicle was factory-equipped with a camera, and the failure constitutes a safety-related defect rather than normal wear. I am requesting that NHTSA review whether this defect affects earlier model years, including the 2014 Ford Fusion.

Rear seat belt plastic clasp has broken on both sides and no longer function. Additionally, replacement parts are not available. Children are no longer able to sit in the rear seat. This issue has been reported in online forums.

Power Steering Loss (2019 - Recall 19S26): Affects 2013–2016 models. Corrosion of the steering gear motor bolts can lead to a sudden loss of electric power steering assist, making the car harder to steer. This recently happened to my vehicle, causing my wife to almost crash. Luckily she wasn’t far from home and was able to drive slowly with very difficult steering made it home safely. I took the vehicle to the local ford dealership that has described that the bolts have sheered off on my vehicle the exact thing described in this recall, but have informed me that according to my VIN this recall doesn’t apply.

The contact owns a 2014 Ford Fusion. The contact stated that while in reverse(R), the rearview camera image was black or distorted. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the dealer informed the contact that the repair could not be covered because the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.

the cross trafic light warning comes out as not working while i am driving on highway or any other street and the system is actually working

The vehicle slowed down on the highway and had to pull over and get off the freeway. Brake lights stayed o On. was able to drive the car at max n No more then 40 mph. A part had broken off in the brake pedal area. Not sure where. But had to unplug the brake switch so my battery would not die. With out the brake switch connected the car will not shift into gear or drive. .

The contact owns a 2014 Ford Fusion. While driving at an undisclosed speed, the steering wheel became very firm. The contact pulled over, and the messages “Steering Loss” and “Service Advancetrac” were displayed. The vehicle was taken to an independent mechanic. The contact referenced NHTSA Campaign Number: 19V632000 (STEERING); however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 107,904.