Ford Fusion Energi Plug-in 2018 — Problemas reportados

The car suddenly stopped accelerating while turning left into an intersection from a stoplight, heading towards to a freeway on-ramp; there was a grinding sound. I was able to move to the curb lane before anyone hit me or others behind me. The car would not go into any gears and kept rolling even when in Park. I had to put the Parking Brake on to keep it from moving back into traffic. Thanks to the kindness of strangers, I was able to get the car pushed to a safe location for a tow truck to pick up the car. At the repair facility, the assessment was an internal failure of the transmission at 114,000 miles. There was no warning or any indicator lights prior to the failure. Given Ford's history of transmission recalls and this exact issue, we strongly recommend that the 2018 Ford Fusion Energi is investigated further for a transmission recall. This was an incredibly dangerous event.

My 2018 Ford Fusion suffered a sudden and complete engine failure caused by internal coolant intrusion — coolant leaking into the cylinders and destroying the engine. Pep Boys diagnosed that the failure developed internally over time and could not have been avoided by the owner. This is a known Ford factory defect in the 2.0L EcoBoost engine, documented in Ford's own publications (SSM 47204, SSM 47462, TSB 19-2346, TSB 22-2229), all of which cover the 2018 Fusion. The root cause is Ford's open-deck engine-block design, which allows coolant intrusion and cracking between cylinders. Ford corrected the design in 2019 production. A federal class action (Nelson et al. v. Ford, E.D. California) and NHTSA defect petition DP26008 concern this same defect. The sudden loss of engine power created an unsafe driving condition. My warranty claim was denied based on a 'blown head gasket' finding, which is the symptom of the factory defect, not the cause.

Capital Ford of Wilmington diagnosed my vehicle with coolant intrusion into cylinder 2, accompanied by diagnostic trouble codes P0302 and P0316, after check engine light came on. I have been advised that the vehicle requires a complete engine replacement, with an estimated cost of $13,180.89. The vehicle has experienced sputtering and hesitation, creating concern that it could lose power or stall. These symptoms are concerning. After researching this issue, I have learned that coolant intrusion is a documented problem associated with certain Ford vehicles equipped with the 1.5L EcoBoost engine produced during the 2017–2019 period. Ford has addressed this issue through Technical Service Bulletins and Customer Satisfaction Program 21N12. I contacted Ford and was told that my VIN is not covered under the Customer Satisfaction Program. When asked why mine was not covered but other were , Ford stated that even if it is the same issue that is being recalled if my VIN is not flagged it will not be covered for any recall or assistance.I called Ford when I first purchase vehicle and asked about this recall and was told if I didn't have anything wrong with my car and no engine lights that my car was fine and to bring it in if I have any issues.

My 2018 Ford Fusion Titanium FWD (VIN: [XXX]) suffered a catastrophic engine failure while driving, causing sudden vehicle overheating, severe engine misfires, and a dangerous loss of power on the roadway.A certified Ford dealership inspection (Invoice #XXX) confirmed that the vehicle has a textbook manufacturing flaw known as EcoBoost coolant intrusion. A pressure test showed an immediate 5 PSI drop within 10 minutes, and a borescope confirmed that engine coolant is actively leaking across the block interface and pooling directly inside the engine cylinders (cylinders 2 and 3).This is a known, widespread structural engineering defect in Ford's block casting that creates a severe, sudden safety hazard by causing vehicle stalling and clouding exhaust smoke while operating at highway speeds. The vehicle is now entirely unsafe to drive and requires a full engine block replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My engine coolant keeps on overheating, I’ve tried changing the antifreeze tank out for a brand new one and it helped the issue for a while but I have to relieve the pressure myself which is a hazard. I’ve had to change the coolant in the tank more than 5 times and it just seems like it’s leaking somewhere other than going into the engine to cool it. When I go out roundabouts off a highway the engine overheats and makes the car go into a safe mode where it won’t go and I have to stop on the side of the road. When I’m driving with my heat on the heat will go cold when I slow down. If I’m not going over 3x1,000 RPMs it will go cold and fluctuate. This has been going on for months now.

Got home and vehicle would not go into park. I can get it to drive but its only low range. Upon having it inspected, it was discovered the shift cable bushing at the transmission lever was missing.

The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light was illuminated. Additionally, there was white smoke coming from the exhaust pipes. The vehicle was taken to an independent mechanic several times, and the contact was informed that the engine was consuming antifreeze. The ignition coils and spark plugs were replaced; however, the failure persisted. The mechanic associated the failure with the engine. The vehicle was taken to a dealer, where it was diagnosed and determined that the short block was warped and that the engine needed to be replaced. The vehicle was scheduled to be repaired. The contact researched the failure and stated that it was a known issue that the manufacturer had failed to correct. The manufacturer was notified of the failure via telephone; however, no assistance was provided. The failure mileage was approximately 122,000.

We have coolant intrusion in cylinder 2 of our engine. This can cause highway failure of engine cuts out, car runs rough and it can become a fire hazard. We paid for a diagnostics through a ford dealer. Who we uses all the time for our warranty needs. We noticed car was starting to run rough and check engine light came on 8/5/26

my 2018 ford fusion has catastrophic engine failure. Engine stuttering and misfires with check engine light. Low coolant levels with no visible puddles under the car. Engine overheating, could possibly catch fire. Car recently had a tuneup was told no issues at the time. Failure mileage at 109,000.

The 1.5L EcoBoost motor has coolant intrusion problem on cylinder 3. The 1.5L EcoBoost motor sputters while driving causing the engine to be sluggish and not get up to speed when turning and might cause an accident on the highway due to the motor failing due to coolant intrusion design flaw in Ford Motor. Yes, Ford dealership confirmed the coolant intrusion problem on cylinder 3 and check engine light keeps coming on and off. Yes, the Ford dealership inspected the 1.5L engine in the vehicle and ran test to confirm the coolant intrusion problem on cylinder 3. There was no other warning lamps or symptoms prior to the failure/degrade of engine

On August 10, 2026, I was driving my 2018 Ford Fusion at approximately 40 mph under normal driving conditions when, without warning, the hood unexpectedly released and flew completely backward into the windshield. The hood had been closed prior to driving and there was no warning before the failure. The hood struck the windshield with significant force, shattering it, immediately blocking my forward visibility, and sending broken glass into the passenger compartment and onto me. Because I suddenly could not see the roadway, I lost control and the vehicle left the road. Fortunately, no other vehicles or pedestrians were involved and I did not require medical treatment. This was not a hood that simply became loose or partially opened. The hood fully opened and struck the windshield. Based on what occurred, it appears the primary hood retention/latch and the secondary safety retention mechanism both failed to prevent the hood from fully opening. The exact mechanical cause requires inspection. The impact caused extensive damage to the hood and windshield and tore/deformed metal around the windshield/A-pillar/roof area. An independent eyewitness across the street personally witnessed the incident occur in real time, and I have photographs documenting the aftermath. The vehicle has approximately 156,000 miles, was in good operating condition, and remains unrepaired and unaltered following the incident so the hood latch, secondary safety catch, striker, hinges and related components can be inspected. Ford was notified immediately and opened case CXH-08862363-V8C8X7, which Ford advised was escalated to its Office of General Counsel. I am reporting this because this apparent hood-retention safety failure created an extremely dangerous situation. Had this occurred at highway speed, at a higher speed, in heavy traffic, or near pedestrians, the consequences could have been catastrophic.

Coolant leaking into the engine.

There is a recall for the transmission cable bushings for years 2013-2106. The recall came out in 2022. This same bushing is used in the 2018 ford fusion model that was not fixed. The bushing on my vehicle which is a 2018 complete failed while I was driving and left me immobile until I searched for a fix and found the bushing completely gone. Ford Escape: Model years 2013–2019, Ford C-Max: Model years 2013–2018; Ford Fusion: Model years 2013–2016; Ford Transit Connect: Model years 2013–2021; Ford Edge: Model years 2015–2018. Each model besides the fusion went past the 2018 model in which the 2018 fusion should be apart of

Transmission/cracked flexplate started approximately 12 months prior with vibrations getting progressively worse, complete failure needing replacement along with shift cable bushing causes vehicle to select wrong gear position when another is commanded by driver. Shrapnel from case or components could be expelled during flexplate/converter failure. Incorrect gear selection could lead to potential injury or damage from improper gear selection.

See attached document for complaint.

There is a known coolant intrusion into the engine that caused the engine to suddenly only go to a certain speed while on the freeway. It could have caused an accident on the freeway by suddenly going at such a slow speed. It is now found out that the problem is known by Ford and is part of a technical service bulletin, but no recall has been issued on this known problem. The TSB associated are 19-2139, 19-2375, 20-2100. By not making this a recall, Ford is knowingly putting lives at risk with potential sudden loss of speed in these engines. It is lucky this was late at night when not many cars were on the road.

Vehicle would not recognize car being in Park. Displayed warning messages: Shift Sys Fault Confirm Park Brake Before Exiting Vehicle. Transmission Not In Park

The electric power steering went out and locked my steering cannot figure out why and traction control light on and service light

Coolant Intrusion issue with the 1.5-litre EcoBoost. Short block was replaced by Ford Dealer then engine failed again after only 7,000-miles. Required complete new engine installed at my expense, $12,185.28.

I own a 2018 Ford Fusion EcoBoost. I purchase it in 2021 with 11K miles on it.  Today it has 34K miles and the engine block developed a crack.  Through my research and my Ford dealer, I've discovered this issue is a known issue with the 1.5 and 2.5 litre engines in the Fusion.  My repair bill would be just about 7K. 

My engine failed months ago, and my car has been sitting immobile ever since. My car stuttered while driving, and then turned off. As I started it back up and continued driving down the road, it was shaking very badly. I called my brother to come drive my car home and he pulled clear fluid out of my oil tank. The exact issue described has been put out in the new ford recall under code 26S43.

Ford's double-capped acorn lug nuts experienced outer cap expansion/separation during an emergency roadside tire change. A defective design known by Ford. Rendering the supplied tire iron and a separately purchased multisize tire iron ineffective at removing the lugs. The failure left the vehicle immobile on the side of a i75 in SWFL in the summer heat of June 2026. Present in the vehicle were the owner, spouse, and a [XXX] infant. They were stranded approximately 34 miles from home for nearly 3 hours, an extended period for a XXX, who quickly became visibly distressed. Standard FDOT Road Ranger assistance was unavailable, and towing services had estimated wait times exceeding 2 hours. The driver was unable to resolve the situation through any reasonable self-help measure due to the defective lugs, despite having successfully changed tires on the same vehicle previously using the same factory equipment. The defect was verbally identified during the incident by a responding AAA roadside technician. They recognized the defect as consistent with a known issue affecting Ford vehicles. No formal inspection by Ford Motor Company, law enforcement, or insurance representatives has taken place but will be pursued by the owner and available for inspection is requested. No warning lamps, dashboard alerts, or observable symptoms were present that would have indicated a lug nut defect to the owner. It only became apparent at the moment an emergency tire change was required. This is consistent with prior reported cases and litigation involving Ford. The owner was never informed of this defect during the vehicle purchase, service history, or extended warranty agreement. If known road side assistance would have been contacted, instead of self servicing the tire change which was rendered useless by a defect Ford has been aware of. Resulting in nearly 3 hours of preventable roadside exposure, emotional distress, and the endangerment of a [XXX] infant. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchase this car on XXX Clinton Ford Dealership and engine need replacement Jan 2020 . I at that time did many replacement until the final diagnostic said engine replacement confirm by dealership Ford Dealership Fayetteville NC . The purge valve canister went out in 2022 and was replaced by Ed’sTire in Hope Mills Rd 11/19–11/22/2022 and now mechanic said it is in need of replacement again . Car problems started 2026 Feb and three pieces were replaced because the system was reading those code now to find out the purge valve canister needs replacement again. These hardship have cost me financial difficulties that a new car should never have had within 2 years . I believe no consumer should have to go through this.

Per mechanic, head gasket has failed due to known issue with 1.5L Ecoboost engines. Coolant is leaking into the engine. White smoke in the exhaust indicating coolant leak. Vehicle is currently availble for inspection upon request, but is destined to be sold. Driver safety as well as surrounding driver safety as risk should engine completely fail due to overheating while driving, potentially causing an accident. There is currently a class action lawsuit in the works for this issue as many other have had it. At this time vehicle has only been inspected by our local mechanic. There were no warning lamps, messages or other symptons prior ot the issue. When the issue stated, there was a "waterfall" sound in the engine compartment, which caused us to take the vehicle to the mechanic for diagnoses.

Ford Fusion energi battery failure. Dealership wouldn't inspect the battery and kept replacing the battery control module. The replacement part kept failing under warranty and then the dealership quoted me $20,000 for the hybrid battery. They have replaced the BCM twice and error code P0dc9 keeps appearing. The EV range drops to zero randomly or gains range while parked and not plugged in. Dealership doesn't know what's happening even after paying money for diagnostics.

My 1.5L EcoBoost engine experienced coolant intrusion into the cylinders, a known and documented defect associated with this engine family across multiple Ford model years. Prior to the failure, the vehicle displayed symptoms consistent with internal coolant loss, including white exhaust smoke, coolant level dropping without visible external leaks, and rough running. No external coolant leak was ever identified. The vehicle was subsequently diagnosed by an independent service center, which confirmed coolant intrusion into the engine internals consistent with a head gasket or coolant jacket failure. The component is available for inspection upon request. The failure rendered the vehicle completely undriveable. The vehicle has been out of service for approximately 12 months and has not been driven since the failure occurred. The repair was quoted at approximately $12,000 for a full engine replacement, exceeding the current market value of the vehicle. Safety was put at risk due to sudden loss of engine performance and drivability while the vehicle was in use on public roads. Coolant intrusion can cause hydrolock, catastrophic engine seizure, and sudden loss of power, all of which create risk of collision, particularly at highway speeds. This failure is consistent with a well-documented defect in the 1.5L EcoBoost engine design, which has been the subject of technical service bulletins and consumer complaints regarding coolant entering the combustion chamber. The failure occurred with no prior accident, overheating event, or owner-caused damage.

On [XXX], I drove my 2018 Ford Fusion Titanium AWD to a doctor 37 miles away through rural PA. The car was a reliable workhorse, needing only regular shop visits, and had 108K miles by this date. Midway through the [XXX] drive , a red warning square popped up on the dash to tell me that the engine was overheating, and a pink warning square said the car would lessen electrical draw so that it could cool the engine. Both alerts disappeared quickly. There was no unusual sound or smell before the alerts nor the rest of the drive. I also had no prior dash alerts, only ?3 misfires months apart I now know were symptoms of [XXX]. During down time before/after the doctor, I Googled the error messages and read my owner's manual. I restarted the car w/o incident after it had sat for 45 minutes. Six miles into my way home, the same red square popped up, though no second alert did. I pulled over at a clearing 3 miles later. I sat by the side of the road without cell service for 45 minutes. I had no coolant or water with me. I was unable to remove the coolant lid after the wait, nor could I see if there were coolant in the reservoir. I needed to move the car because of having no cell service. After a total of 75 minutes, I restarted the vehicle and moved 2 miles up the road. A red triangle icon appeared and stayed on. I called my dealer, described what happened, and they told me to tow the car the 21 miles to them. My dealer found no issue beyond a cracked spark plug on cylinder 3 that they replaced 4K miles earlier. Not satisfied, my B-I-L and I researched the incident and found the 2.0L EcoBoost coolant intrusion issue. I had the car tested according to Ford's TSB #19-2346 at a separate dealer; they duplicated the intrusion in cylinder 3, and we had a diagnosis. I was fortunate that the car didn't stop mid-traffic, didn't catch fire, and I was stranded in daylight in an Amish community. The other side of that coin is grim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Formal Complaint – 2018 Ford Fusion 1.5L EcoBoost – Engine Block Defect Statement of Issue:I am writing to report a premature engine failure on my 2018 Ford Fusion 1.5L. The vehicle is exhibiting all symptoms of the well-documented "coolant intrusion" defect described in Ford Technical Service Bulletin (TSB) 22-2222. Despite following all recommended maintenance intervals, the engine block has failed, allowing coolant to enter the combustion chamber.Observations:Confirmed coolant loss with no external leakage found via pressure test.Significant white smoke and rough idle upon cold start. Desired Resolution: Since this is a known manufacturing defect involving the engine block's cooling channels—and not a result of wear and tear—I am requesting a "Goodwill Repair" for a long-block replacement. The current TSB denial based on [8 years] is unacceptable for a known catastrophic design flaw that compromises vehicle safety.

Coolant intrusion

When I put my car in drive it locked up on me & kept reversing all the way back to park the car would not move no matter what gear it was in it was just locked. I had to have the car towed.

The engine has coolant intrusion. It is available upon inspection. Safety at risk due to side effects from the intrusion such as: engine overheating, misfiring, massive coolant loss that could cause an engine fire. The problem was diagnosed as a blown head gasket, but there is evidence of coolant loss and corrosion of spark plugs etc from coolant in engine. Has not been inspected by insurance or police. Symptoms started March 2026; check engine light on showing code P0303 (misfire in cylinder 3) and code for over temperature sensor. It occasionally ran hot, rough start up, misfiring, coolant loss (without external leaks), trouble accelerating, eventual service wrench light, and sometimes flashing engine light when it misfired bad.

The contact owns a 2018 Ford Fusion. The contact stated that while driving approximately 55 MPH on the highway, the vehicle experienced a sudden loss of power steering functionality while decelerating. The vehicle jerked, and a driver assistance system warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 157,017.

Unable to shift gears in vehicle and had a Flashing P displayed along with and Shift Sys Fault Parking brake warning. There was a recall already for earlier models of this vehicle for a shifter cable bushing (Recall 22S43). The bushing in my vehicle is disintegrated.

Coolant Intrusion after the 19B37 customer service program has been completed back in July 23rd 2020 call Ford Motor Company and told them that this service was completed to prevent the coolant intrusion and now it's intruding my car is completely disabled I can't work I bought it with all the money that I had and they said they couldn't do nothing for me they said it's past the 7 years 84,000 miles I tried indicating to them that when disrepair is update was done to the PCM it was supposed to not cause the coolant intrusion but now 6 years later it is causing it so I feel like there should cover it and they basically told me no they don't and have a good day I cannot afford to fix it it's a $6,000 job I do not have that kind of money

I routinely have plugged in my PHEV, enjoying the quiet electric ride. I could complete a day's commute with the electric charge. However, the battery capacity was significantly reduced at about 50K miles. At about 73K miles, within a couple miles of starting to drive, the car would decelerate and go into 'limp mode', with a top speed of 35MPH. A warning signal of a wrench would appear, indicating a power train fault. While diagnostics at the dealer didn't detect a cause, an emissions test required by the State of Colorado found an 'unstable Hybrid Battery A voltage'. I replaced the spark plugs as recommended by the dealer, but that didn't address the problem. The diagnostics and repair cost about $1000.00

Coolant intrusion in cylinder 1. Confirmed by Suburban Ford of Sterling Heights, MI. Known design flaw. Can potentially cause the engine to seize, misfiring of cylinders, excessive exhaust. Codes for rich fuel mixture and cylinder misfires were found when check engine light appeared. Checked plugs and coils before a camera was put into the cylinder to confirm the coolant intrusion. Dealership and manufacturer refuse to assist with repairs even though there was a recall for certain vehicles with this exact issue.

I was driving the vehicle on the freeway when the check engine light appeared and after a few seconds the cars engine suddenly shut off. There was a loss of power steering from the lack of engine power which made it difficult for me to steer and a sudden loss of speed which made several vehicles take evasive maneuvers to avoid having an accident with my car as I merged onto the shoulder of the freeway. After getting the car home I checked the vehicles trouble codes which appeared as P0301 cylinder 1 misfire and P0302 cylinder misfire and P0300 general misfires. I noticed a lack of coolant which I refilled and started the vehicle again to see if and how it would run. The car started but ran very rough at first and white smoke started billowing out of the exhaust. After a couple of minutes I decided to drive just down the street to my local Ford service center. They called me yesterday to tell me that the 2.0L 4 cylinder Ecoboost head gasket has failed and has allowed engine coolant to pour into the cylinder 1. The engine cylinder begins to misfire causing the engine to shake and emit white smoke from the exhaust as the coolant is burned off with the fuel. We are now seeing this safety issue and complaint with many vehicles that have the same or similar engine. They say the only remedy is to replace the long block engine with one that supposedly has a "fix" to the coolant delivery system within the engine block. Knowing what I know now, I would never have considered the purchase of this vehicle. The safety issue alone makes cars with these engines a danger to the owner and the public.

Transmission is now not shifting out of park and this is after having issues with the engine allowing coolant to get in and causing damage with the cylinders. Would not pass the pressure test. When calling ford customer service and headquarters telling me there is no way they can help with good will. Find this troublesome when they already know the EcoBoost causing issues to the car and my car is not at 120,000 miles yet. After seeing the 2013-2016 models already have a recall for the exact same thing and you're going to say this is not related is beyond ignorant on the company's behalf.

My vehicle has been throwing codes that the shifter cable is misaligned or misadjusted for a long time now. The dash flashes between neutral and drive while im driving. It says shift system fault all the time. I have to shut the car off and turn it back on to get it to work. I stalled out on a hill the other day and was almost rear ended by someone behind me. The steering wheel has physical play. It feels like it wobbles or sways while im driving and it shakes. I just had new tires put on and balanced so it's not that. The manufacturer website is claiming the recall is "complete" in their database, but the safety hazard still exists on the vehicle.

- There is a crack in the engine block; coolant is leaking into cylinder 3. I am having the car taken by carvana on 3/30 and it will no longer be available for inspection, but I have record of the mechanical issues from taking the vehicle into the dealership on 3/18. - My/others safety was not immediately at risk, but I know that my engine could have blown while driving, causing an accident or even an engine fire. - As stated, issue was confirmed by dealer, and I have records of this - N/A - Check engine light appeared on approximately 3/5; was unable to have car inspected right away and continued driving. Started to get intermittent errors stating that the engine was overheating/coolant was low on 3/12. Stopped driving car more than 2 miles at a time after this. Boyfriend correctly diagnosed issue on 3/15 and I had the issue confirmed by dealer on 3/18.

I am a subsequent owner of this vehicle and it was sold to me with the known issue of coolant intrusion. Not only have I spent over $1000 in repairs. The issue is a known defect with the short block on the engine. While traveling down interstate 275 my car overheated without warning and shut off almost causing a four car collision.

2018 Ford Fusion SE 1.5L EcoBoost, just purchased the car 10 days ago and I already have antifreeze that's mixing with the oil causing the car to overheat and white smoke coming from the back cannot drive the car took it to three mechanics they told me it needs a new turbo and a head gasket which will cost well over $4,000 which I don't have the money that I bought the car with I borrowed from family members so I can go back to work and I don't have money to fix it so at the moment I am unemployed because I have no vehicle to get to work this is a major problem. My father before he passed away had a 2017 Ford Escape with the same engine and he had the same problem he sold it for $1500 lost 14 Grand on it

Leading coolant due to coolant infusion in the block of engine.

The contact owns a 2018 Ford Fusion Energi. The contact stated that the hold voltage battery had decreased to 13–15 miles on a full charge when previously averaging 22–23 miles. There were no warning lights illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 24N19. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2018 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the battery was unable to be recharged. The vehicle was taken to the dealer; however, the vehicle could not be repaired because parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE INFOTAINMENT SCREEN SYSTEM AND THE DASH CONSOLE DIALS ALL WENT COMPLETELY DARK. THE VEHICLE IMMEDIATELY SHUT DOWN WITH NO POWER IN THE MIDDLE OF THE ROAD. THE VEHICLE WOULD NOT START UP AGAIN. HOW CAN A VEHICLE BE DRIVING DOWN THE ROAD AND SUDDENLY AND WITHOUT WARNING GO "DARK" AND SHUT DOWN AND CANNOT BE START UP AGAIN? MULTIPLE CARS (MUCH OLDER CARS) HAD TO SWERVE AROUND MY BRAND NEW 2018 FORD FUSION ENERGI PLUG IN. THE VEHICLE IS AT THE DEALER AND IT IS AWAITING DIAGNOSTIC TESTING AND REPAIRS.

HAD CAR 1 YEAR WITH NO ISSUES, NOW ALL OF A SUDDEN THE SYNC 3 NAVIGATION SYSTEM KEEPS BREAKING. STARTED WITH GETTING A NO GPS SYMBOL IN THE BOTTOM LEFT CORNER OF THE NAVIGATION WINDOW. NOW SOMETIMES IT EFFECT THE RADIO, PHONE AND CLIMATE SYSTEMS BY REACTING REALLY SLOW TO ANY COMMANDS, IF IT DOES ANYTHING AT ALL. YOU CAN PUSH A BUTTON AND WAIT OVER A MINUTE FOR A COMMAND TO BE EXECUTED SOMETIMES. OTHER TIMES, GET IN CAR, EVERYTHING IS FINE, BUT EVENTUALLY THE NO GPS SYMBOL WILL COME BACK ON, AND ALL ACCESSORIES WILL WORK FINE, OTHER TIMES THEY GO INTO SLOW MOTION. TOOK TO DEALER AT 13 MONTHS AND APPROX. 15K MILES, THEY SAID IT NEEDED AT SOFTWARE UPDATE. WORKED GREAT UNTIL WE GOT HOME AND THE NO GPS SYMBOL CAME ON AS WE REACHED HOME. TOOK BACK IN, THEY SAID IT NEEDED A NEW COMPUTER BRAIN FOR THAT SYSTEM, BUT ITS ON NATIONAL BACKORDER. IT ENDED UP COMING IN A WEEK LATER, TOOK CAR IN 2 WEEKS LATER AND EVERYTHING WAS FAST AGAIN AND WORKING IN DEALER PARKING LOT AS WE SET UP THE CONTROLS FOR PHONE, ETC AGAIN. NEXT MORNING, THE NO GPS SYMBOL CAME ON AGAIN. LATER THAT DAY, RADIO WOULD NOT RESPOND TO BUTTONS PUSHED OR COMMANDS THROUGH VOICE FROM STEERING WHEEL CONTROLS. NEXT DAY, STILL SAME PROBLEMS WITH GPS. HAVE YET A FOURTH APPOINTMENT TO TAKE IT IN NOW, (FIRST WAS SOFTWARE UPGRADE, SECOND TO SAY IT NEEDED NEW COMPUTER, THIRD TO REPLACE COMPUTER, NOW FOURTH BECAUSE ITS STILL NOT WORKING) GETTING FED UP WITH PAYING ALL THIS MONEY FOR THE TOP OF THE LINE FUSION ENERGI AND HAVING THIS ISSUE THAT IS STILL NOT FIXED AND HAVING TO KEEP TAKING IT IN.

I PULLED UP TO THE GARAGE DOOR STOPPING TO PRESS THE REMOTE BUTTON TO OPEN THE DOOR (AS I DO EVERY DAY). SUDDENLY THE CAR LURCHED FORWARD IN THE BUILDING DAMAGING THE DOOR POST AND THE FRONT OF THE CAR. WHEN I SAW THE BUILDING COMING CLOSER I HAD SLAMMED THE BRAKE AS HARD AS I COULD.