Ford Focus 2017 — Problemas reportados

I am reporting severe, life-threatening pre-existing safety defects involving the mechanical braking system and the dual-clutch transmission assembly on my 2017 Ford Focus. After purchasing the vehicle from a dealership under the fraudulent written assurance that a safety inspection was completed, I was forced to drive the vehicle a long distance across state lines with my pregnant fiancée and my [XXX] daughter inside. Immediately upon arrival, a certified multi-point mechanical safety inspection at a Ford facility uncovered that the vehicle was completely unroadworthy and posed an immediate hazard to public safety. The safety inspection documented a catastrophically failing transmission clutch assembly, completely rusted-out and failing rear brake rotor/pad assemblies, bad wheel hub bearings, and severely degraded drive belts. The immediate degradation of the dual-clutch power train and the mechanical brake failures under highway conditions created an extreme physical safety risk, including potential wheel lockup and immediate power loss on the highway. I request that this failure list be officially attached to the ongoing federal defect investigation for this vehicle model's power train and braking components to protect other consumers from fatal highway failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Focus. The contact stated that while driving 10 MPH, the vehicle jerked unexpectedly. The contact stated that the transmission unexpectedly shifted into other gear and the vehicle failed to accelerate and almost caused the vehicle to be T-boned. The vehicle was taken to a service center where the transmission failure was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure via telephone. The failure mileage was approximately 109,000.

We have a recall for our car. The recall is 18532A. In this recall it states that if there are drivability issues with this car they are to replace the canister purge valve. We have complained of these exact issues which include complete loss of power while driving and they have refused to replace the CPV. They are attempting to get us to agree to running diagnostics and will only replace the part if it comes back bad or charge us $200. But as I mentioned, if we are having complaints they are just supposed to replace the part and diagnostics are not necessary. There’s also another notice which is 24N07, that also states if there are driving issues, as a courtesy from Ford, they are to replace the canister purge valve. This car poses a huge safety risk and they are refusing to address the issue.

The transmission on my 2017 Ford Focus started not shifting correctly. It would shudder, slip and hesitate when shifting. At times when it did get up to speed it would unexpectedly downshift and go into limp mode. The automobile is not safe to drive and is now parked at my residence. A warning would flash up on the dash that stated the transmission was overheating and for me to pull over to a safe location as I recall. On October 22, 2025 the automobile was delivered to a local Ford dealership for a diagnostic system check. Per the diagnostic test report a PPT G was performed and found it necessary to replace the transmission due to a failed B clutch shift fork. The estimate quote for a transmission replacement along with some other repairs was $10,000.00. I had the car towed to my home and it now sits in my driveway until and if a recall is issued. According to an article published by MSN. com that enough complaints were filed that Ford extended warranty coverage, issued a long series of software and hardware fixes, and settled a class action covering roughly two million Focus an Fiesta cars. I have in my possession the invoice for the diagnostic testing which was performed. I however do not know how to upload the invoice for your review, but would be willing to take it to the service department for them to do it.

What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failure after 2 recall/warranty repairs, most recently in July 2026. How was your safety or the safety of others put at risk? Vehicle accelerating and then stopping out right on and off the freeway "bucking" on the freeway, fast then slow, with no foot on the accelerator. Has the problem been reproduced or confirmed by a dealer or independent service center? This was immediately noticed when we picked up the vehicle from the dealer after the 2nd Ford recall repair. No, they deny this, and state this is a coincidence when it was not doing this when we dropped the vehicle off to them. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, but I will be getting police, lawyers and insurance involved since Ford motor company will not help us. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check engine light and service engine now light on when we picked up the vehicle from the Ford dealership on July 13th, 2026. The day we picked it up, immediately this happened pulling out of the dealership/service department, and on the freeway, 4 times causing close to 4 accidents.

2017 focus slow down for traffic go to accelerate and nothing like it wasn’t in gear had to jump out and push car out of intersection told the clutch stuck or tcm but ford won’t fix their mistakes and nobody makes them stand behind their mistake it bad when nobody cares after the sale and they have ur money. Someone help

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was taken to a dealer for a recall repair associated with an engine oil failure and tensioner replacement. The contact stated that after the recall repair, while her daughter was driving at an undisclosed speed, the vehicle was jerking and then unintendedly accelerated. The "Service Engine" light was illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

I was driving and during the drive I realized that if the accelerator pedal was pressed more than the lightest touch the car would stop accelerating. I decided that I had to turn back to go home, and during my return trip the engine oil pressure lamp started flashing at me. Soon after, I entered a roundabout and pressed the clutch. At this moment the engine stopped working (tach to 0 rpm) and I had to coast and pull over. The starter worked but the engine did not turn over--it was seized. Prior to that day, it seemed like the car was having trouble with its turbocharger--boost was delayed at first and later intermittent. Since I was on a mostly empty road this did not pose a safety threat to others, though I did slow down traffic as I pulled over on a two-lane road. If this same issue had happened later into my drive on a busier road or highway, mine and others' safety would have been put at risk due to my car suddenly not working with little warning. The engine is seized and needs to be replaced. It would be available for inspection as I have not yet replaced it. The current cost to repair has been quoted to me at between $9000 and $10000.

I am filing this complaint regarding a severe safety hazard and prolonged failure to resolve an official recall repair by the manufacturer and dealership. In April 2026, the vehicle was brought to the dealership for an official recall repair. The repair was delayed for 2 months. In June 2026, after the dealership confirmed completion, I retrieved the vehicle. While driving on the highway, the check engine light suddenly illuminated and the vehicle completely lost power. Pressing the accelerator pedal produced no response, leaving the car unable to accelerate in active high-speed traffic. This created an extreme safety risk that nearly caused a severe highway collision. The vehicle was towed back to the dealership. The dealership returned the vehicle a second time, claiming it was repaired, but the exact same check engine light illuminated immediately with the same loss of power, requiring another tow. As of August 2026, the dealership has retained the vehicle for over 4 months in total due to backordered parts, without providing a clear completion date or loaner/rental transportation support. The dealership and corporate customer care are currently ignoring attempts to communicate. The recurring loss of engine power on the highway and unresolved recall defect pose a direct and imminent risk to public road safety. The components involved are currently at the dealership for inspection.

The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds on several occasions, the vehicle stalled. The vehicle was restarted after approximately 45 minutes after each failure. The vehicle was towed to the neighbor's house approximately seven times and was taken once to an independent mechanic; however, the failure could not be duplicated. The contact stated that on one occasion while attempting to restart the vehicle, the accelerator pedal was depressed and the engine revved; however, the vehicle lost power and stalled. The manufacturer was not notified of the failure. The failure mileage was approximately 123,226.

Timing belt came apart and my engine blew in the middle of driving. I contacted ford and they said i had to deal with it. So I have had it repaired. I have invoices. Warning light came on seconds before it died. I only have 40,000 miles on my car.

I presented my vehicle to Oliver Ford-Lincoln in Plymouth, IN for inspection under recall 23S64 / NHTSA 23V-905. The dealership confirmed that the oil pump drive belt degraded, clogging the oil pickup pump screen and causing engine oil starvation and complete engine failure. The dealership subsequently denied recall coverage claiming "bad maintenance history". Under NHTSA Campaign 23V-905, Ford explicitly acknowledges that the wet belt and tensioner are defective by design and cause oil starvation. Denying a safety recall remedy for the exact failure mechanism detailed in the federal recall notice based on discretionary maintenance rules violates federal safety recall requirements. Furthermore, I attempted to escalate this denial to Ford Corporate. Ford Corporate refused to generate an official case number, promised a callback, and abandoned the request. I am requesting NHTSA intervention to compel Ford Motor Company to honor the remedy mandated under Safety Recall 23V-905.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shuddering and sputtering while driving. While accelerating, the vehicle hesitated. The vehicle failed to shift into gear properly. There were no warning lights illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

multiple clutch's have had to be replaced in BOTH of my 2017 Ford Focuses. Had to replace the transmission in my other one. Now this one is having transmission issues again. Dont know if I can handle another $4000 bill because Ford created and sold a defective product and depite several repairs never fixed it as they kept using the same faulty parts. Was told by dealership that they just replace the same parts over and over at Ford's direction until the warrenty expires as Ford was not going to come up with a permanent fix as they were converting to SUV and Truck only. Maybe the NHTSA

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the low engine oil pressure warning light illuminated, and the contact stopped driving the vehicle. The vehicle was taken to the dealer, where the engine oil pump, the engine, and the coolant gasket housing were replaced under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the vehicle started overheating. The vehicle was taken back to the dealer several times, and the contact was eventually informed that diagnostic trouble codes indicating an overheating failure were retrieved when the vehicle was initially taken to the dealer. The contact stated that the dealer stated that the overheating failure was not related to the recall repair. No further assistance was provided. The manufacturer was notified of the failure and a case was filed; the contact was advised to take the vehicle to another dealer for a second assessment, and the manufacturer would follow up with the initial dealer based on the assessment. The failure mileage was approximately 178,000.

See attached document for complaint.

The contact owns a 2017 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended and stalled. No warning light was illuminated. The vehicle was turned off and restarted. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall. Additionally, the dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) in 2019. The manufacturer was made aware of the failure, and a case was filed, but the manufacturer confirmed the dealer's information. The failure mileage was approximately 50,000.

While driving approximately 53 mph on a main road, my 2017 Ford Focus suddenly displayed the message “Engine Fault Service Now.” The vehicle immediately entered limp mode, downshifted into 2nd gear, and would not accelerate above approximately 31 mph. During the event, the engine shook noticeably and made abnormal noises. No check engine light appeared during this initial incident. This problem occurred multiple times over several days, most often when the fuel tank was below approximately half full. Each time, I was able to temporarily restore normal operation by shutting the vehicle off, waiting about one minute, and restarting it. After restarting, the vehicle would drive completely normally until the problem occurred again. A few days later, while sitting in my vehicle during a work break, I started the engine and it immediately entered limp mode without being driven. A check engine light then illuminated, and the engine stalled shortly afterward. The diagnostic trouble codes retrieved were: * P1674 (Stored, Pending, Permanent, and Enhanced) * U0100 (Enhanced ABS Code) A mechanic familiar with Ford vehicles suggested the symptoms could be related to the EVAP canister purge valve issue that has been investigated on similar Ford Focus models. He recommended keeping the fuel tank above half full as a test. Since keeping the fuel tank full, the limp mode condition has not reoccurred. I took the vehicle to a Ford dealership to have the purge valve issue evaluated. The dealership declined to perform any purge valve-related repairs because they believed the problem was transmission-related and stated the engine issue would need to be repaired first. I am submitting this report because the vehicle unexpectedly loses power while driving, creating a significant safety hazard when traveling at normal traffic speeds.

The contact owns a 2017 Ford Focus. The contact stated that occasionally while driving at various speeds, the vehicle suddenly lost automotive power and hesitated while the accelerator pedal was depressed. An unknown warning light was illuminated. In addition, the contact used an OBD-2 scanner and retrieved DTC: P00C6. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. Upon further investigation, the contact associated the failure with NHTSA Campaign Numbers: 19V515000 (Fuel System, Gasoline) and 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

The vehicle experienced a sudden and total loss of transmission engagement and motive power while driving at highway speeds due to a Transmission Control Module (TCM) failure. The vehicle unexpectedly dropped out of gear into a 'no-power' state, creating an immediate traffic hazard and nearly causing a rear-end collision. The vehicle is hardly functioning at any speed, drops all power then jerks into a higher gear. The vehicle is cutting off in traffic and cannot be started unless a transmission reset is done. The vehicle has lost all reverse causing hazards if reverse is needed. The nearest auto parts diagnosed a failed TCM and clutch but dealership and Ford refuses to replace it because Ford excluded 2017 models from "Customer Satisfaction Program 14M02", despite using the identical defective transmission hardware as the recalled 2012-2016 models.

The symptoms are shuddering (driving and turning corners), delayed acceleration and bouncing from a stop. This has been recalled and the clutch will never stop performing this way. This is the 3rd time I have had an issue. Researching this online, I have found that it is a federal law that it must be fixed free of charge. Dealership has refused to work with me. WHAT DO I DO NOW?

The block heater on this car is leaking. The recall 26V011 does not apply to this VIN, even though it falls under the year, make, model category. How can I get my vehicle to have the recall done when it shows that it is not affected, even though it is clearly leaking.

engine failure - coolant entering engine cylinder #2, Internal engine failure. Car was stalled loss of power on highway and almost killed. Towed to nearest mechanic shop. Need to disassemble and confirm failure point. Ford law suits for coolant internal engine damage and failure. This is a known defect with Ford Ecoboost engines. Including coolant/antifreeze entering the engine. Also, the coolant intrusion into cylinders. Requesting good will assistance as unable to use car for over 2 months. Ford headquarters is acting like they know nothing about this.

●Unknown- transmition seem to slip or acted like stalling or about to die. Would jerk forward and shutter till finally would not start after being turned off. So had it towed because would not start again. ●myself and others in my 2017 Ford Focus titanium edition were traveling over a bridge at the time of the incident and very well have stalled out or quit running in the middle of traffic on a bridge causing a collision or worse loss of life ●No- no service center has addressed the issue not due to me not trying but merely, nothing's been done from where I've taken it to ●No- at the moment that is not required as of yet. ●Yes- the forward jerking and shuttering started a couple of years every now and then, until it turned into such a severe situation. ●No - no signs signals lights or anything on the dash showed any kind of sign of anything wrong with the vehicle.

Ford refuses to respond to emails nor return calls...... Cracked cylinder head caused from a known issue Ford failed to recall. The 2.0L Ecoboost uses an aluminum cylinder head with relatively thin casting areas between the combustion chamber and coolant passages. Coolant passages run very close to the exhaust valve seats. The turbocharged exhaust temperatures are EXTREMELY high. Thin aluminum sections are repeatedly exposed to rapid heating and cooling cycles. Over time this creates micro-fractures int he heat casting, which eventually grow into a crack between the combustion chamber and coolant jacket. This defect tends to occur between 60k - 100k miles. Safety: Car was smoking so bad that it could have caught fire. The car has been inspected by a Ford dealership and declared this to be the problem. The fix is a new engine that costs 12k. There were no warning lamps or symptoms prior to the failure. Car is still deemed inoperable as Ford refuses to help with the fix.

The engine oil light came on during late September or early October of 2024 while on the highway. There was a severe loss of power. I was able to get the car back to my residence and changed the oil filter and oil. The error persisted, I then changed the oil pressure switch to see if that was the issue, but it did not resolve. In approximately December of 2024, a friend who is a mechanic and has thousands of hours of experience offered to look at the issue. He pulled the engine and found that the oil pump belt and timing belt were severely degraded and had clogged the oil screen. He replaced the two belts and cleaned the screen hoping it would resolve the issue. In approximately late may or early June 2025 I got the car back and by the beginning of August the engine had seized due to damage received when the oil pressure had failed due to a clogged screen back in 2024. Thankfully I was not on the highway when the engine seized.

Recall maintenance with regard to NHTSA ID Number: 19V515000 for a Purge Valve was completed 1/9/2025. Starting in October 12, 2025, driving on the freeway, a large "bang" was felt/heard. I pulled over, the dust cover under the car had ripped partially off and took a portion of my grill trim with it. The car still ran perfectly fine, so I continued the mile and a half to my house. I did not see anything that I may have hit on the highway and did not see anything eject behind my car when this incident happened. I noticed the oil light begin to flicker as I was ½ mile from home for maybe a second, then it was off and then flickered again, it did not stay lit. I filed a claim with my insurance-Progressive-they wanted to total my car without inspecting it. I negotiated and they had me take it to The Ford dealer who inspected it visually to see if the cause was internal combustion as my insurance claimed, or external damage. See photos. They recommended a full engine replacement after only a visual inspection and charged me 276.70. I had the oil-pan replaced as shown on my bank statement 1053.77, with Interstate Automotive who verified no engine damage was found. Next the LCD instrument panel showed distorted, or not at all, or perfectly fine at times, which made it hard to read, and no instrument warnings are given for any issue, just the check engine light. As of today, 3/10/26, car will no longer reverse or progress into 2nd gear, is sluggish and feels as though it has no power at all. This happened randomly on 3/9/26 after the car would not start and it was believed to be a battery issue. The battery was replaced 3/9/26 148.08. When the diagnostic codes for the check engine light were tested, they showed a faulty CO2 module issue. New parts will be installed on 3/11/26. All of the above described issues seem as though they could be related to a major safety issue with this vehicle, but Ford insists any courtesy fixes are not available to my VIN.

While driving on the highway, (I-40) my dash lit up with "transmission fault stop car" The it shudders, bounced in and out of gear to finally completely stopped. Although I wasn't killed, my life was in danger. I believe the 2017 dual clutch transmission is faulty and should be added to the 2016 recall.

Driving down the road the car shimmed a couple times I parked it turned it off when I went to turn it back on. It wouldn’t turn over when I finally got it to turn on. It wouldn’t go on reverse sometimes it’ll start sometimes it won’t sometimes it’ll go in reverse and sometimes it won’t.

My vehicles engine died in traffic and left me stranded in the middle of a busy road. Upon a mechanics review the issue is a siezed engine because of the oil pump pickup tube clogged with pieces of the oil pump or timing chain pulleys that had broken off.

I am reporting a safety-related defect in my 2017 Ford Focus equipped with the PowerShift dual-clutch (DPS6) transmission. The vehicle has experienced ongoing transmission and clutch-related issues, including shuddering, jerking, hesitation from a stop, delayed engagement, and unpredictable acceleration behavior. These issues are most noticeable in low-speed driving, stop-and-go traffic, and when accelerating from a complete stop. The clutch has previously required replacement/repair, yet the same drivability problems persist. The vehicle continues to jerk and hesitate in a way that makes it unsafe to enter intersections, merge into traffic, or drive in congested conditions. I have been informed that further repairs are not cost-effective and that the transmission/clutch issues are likely to continue despite repair attempts. Being advised that the vehicle is “not worth repairing” due to this known transmission design is concerning and suggests a systemic defect rather than normal wear. I am aware that Ford has faced widespread complaints, investigations, and class-action litigation related to similar PowerShift dual-clutch transmission failures in earlier model years. Although my 2017 model year was excluded from the settlement, the symptoms and behavior of my vehicle are consistent with the same known defect pattern. The condition appears to be worsening over time and presents a clear safety risk due to hesitation, sudden engagement, and loss of driver control during normal driving situations.

My 2017 Ford Focus transmission failed at 113,000 miles. I was stranded in the middle of nowhere with a flashing warning light and no cell signal.

UNKOWN my rpms rev up randomly I can’t shut my car off when I get gas and makes a raving up sound I can’t reverse

I am reporting a dealership conduct issue that directly affected vehicle safety and caused financial loss. Valley Ford of Columbus, Ohio told me by phone that a specific safety-related part for my vehicle was in stock and available. Based on that representation, I traveled to the dealership and took time away from work. When I arrived, I was told the part was not available and had not been there. Shortly after this, I went out of town. During that time, Valley Ford stated they were unable to reach me. After returning, I again contacted Valley Ford and was once more told that the same safety-related part was available. I again traveled to the dealership, taking additional time off work, and once again was told upon arrival that the part was not available. This resulted in the same situation happening twice. Because of this repeated misinformation, I lost wages and hard-earned paid time off (PTO), was delayed in repairing my vehicle, and had to continue driving while waiting for a safety-related component I was told was available. I use my vehicle for work every day for approximately eight hours per day. Being forced to continue operating my vehicle without this safety-related repair places myself and other motorists at risk. After these incidents, I contacted Germain Ford of Columbus, Ohio in an effort to resolve the issue. I was informed that the same safety-related part could take up to eight weeks to become available. This extended delay has further prolonged my inability to complete necessary safety-related repairs and has continued to place me in a potentially unsafe driving situation. I believe this repeated misinformation and prolonged unavailability of a safety-related vehicle component is dangerous and unacceptable. I am submitting this complaint so NHTSA is aware of the actions of Valley Ford of Columbus, Ohio and the ongoing delay reported by Germain Ford of Columbus, Ohio.

I have 2017 Ford Focus that is experiencing transmission issues related to the DPS6 Powershift transmission and TCM recall but my VIN number is [XXX] was not included. I am experiencing issues with the car shifting into 1st and 2nd gears, it will revv up at a stop but not accelerate immediately. I have been to a mechanic multiple times and had the lower actuator replaced, new radiator fan installed, clutches scrubbed, and TCM reprogrammed. Multiple mechanics have recommended replacing the transmission as a solution. I called my local ford dealership who denied to service my vehicle under any recall or warranty, I spoke with a manufacturer representative who also told me that Ford is unwilling to do anything for my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Ford Focus. While the contact's husband was driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate. The contact ws unsure if any warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that the replacement engine was purchased from the dealer. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, parts were not yet available. The contact stated that the dealer was contacted several times, and the contact was informed that parts were not available, and the call was disconnected. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2017 Ford Focus. The contact stated that the engine was previously replaced due to a cracked engine block. The contact was provided a loaner vehicle during the several weeks the vehicle was being serviced. The contact received the recall notice of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling). The local dealer was contacted, and confirmed the parts status. The vehicle was not diagnosed or repaired. The manufacturer was notified and confirmed the part availability. The failure mileage was unknown.

My 2017 Ford Focus is grounded due to the oil pump safety recall involving loss of oil pressure and engine stall. Ford is refusing to provide alternate transportation unless I pay out of pocket. As a result, I am unable to work and have no safe transportation while Ford repairs a known safety defect. I have already missed an entire week of work due to their negligence, and they are unwilling to help.

The contact owns a 2017 Ford Focus. The contact stated that after the vehicle was stopped at a traffic light, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the transmission downshifted between first and third gear. An abnormal sound could be heard coming from the transmission. After driving a short distance, the vehicle functioned as intended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that while driving at 40 MPH on a separate occasion, the transmission downshifted between third and fourth gear, and the vehicle went into limp mode. In addition, an abnormal sound could be heard coming from the transmission, and the vehicle jerked. The contact stated that upon starting the vehicle most recently, the vehicle made an abnormal sound. The check engine warning light illuminated. The vehicle was taken to AutoZone for a diagnostic test, and the contact was informed that the failure may be related to the transmission clutch. Additionally, the contact stated that the fan had turned on independently, and had failed to turn on while driving on other occasions, causing the vehicle to overheat. The vehicle was taken to a collision center, where the contact was informed that the transmission was failing. The cooling system was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that an unknown sensor had failed, and the sensor was replaced. The contact stated that the transmission failure was worsening. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.

After recall Campaign 23S64 and the engine being replaced with G1FG-6006-DA and traceability Code [XXX] . Incident Description On Saturday [XXX], while driving on the freeway, my vehicle began sputtering and lost power. The RPMs increased but the speed did not. The check engine light illuminated briefly and then went out. This created an Immediate serious safety hazard to me my passenger and other drivers on the road as I was unable to maintain speed in traffic and had to leave the freeway Immediately. Diagnostic Findings •Initial AutoZone OBD-II scan revealed P0302 (Cylinder 2 Misfire). •Dealer’s own diagnostic later reported P0301 (Cylinder 1 Misfire), with carbon tracking on all spark plugs and ignition coil boots. •Dealer noted the locking tab on Cylinder 3 ignition coil connector was broken, requiring a new pigtail. •Dealer also identified a broken front motor mount, but is attempting to charge me for replacement despite the fact that the mount must be removed and reinstalled during an engine swap. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)