Ford Explorer 2016 — Problemas reportados

On approximately June 13, 2025, while driving my 2016 Ford Explorer Sport on the highway, the driver's-side exterior B-pillar trim appliqué came loose. There were no warning lights, messages, or other symptoms before the failure. The trim did not completely detach because it remained connected by the exterior keypad wiring. The failure created a risk to other motorists because the trim could have completely detached at highway speed and entered the roadway. I stopped at a gas station and temporarily secured the loose component with black duct tape to prevent it from completely detaching. Just a few days after the incident, I received Ford's recall notice involving this same B-pillar trim condition, Safety Recall 25S53/NHTSA Recall 25V347. The rear liftgate also stopped operating immediately following the incident. I presented the vehicle to an authorized Ford dealership for service. Ford repaired the liftgate issue, but the dealership was unable to complete the permanent recall repair for the failed B-pillar component. As of November 7, 2026, nearly 17 months after the recalled component actually failed while I was driving, Ford still has not completed the permanent recall repair. Ford's recall information continues to show Recall 25S53 as incomplete and states that Ford has a remedy but parts are not available. The failed recalled component remains temporarily secured to the vehicle with black duct tape because Ford has been unable to provide the permanent recall remedy. I have contacted and escalated the matter with Ford seeking a permanent resolution. The vehicle and failed component remain available for inspection upon request.

THE DASHBOARD COVER HAS SEPARATED FROM THE DASH JUST UNDER THR WINDSHIELD CLOSE TO THE BOTTOM OF THE WINDSHIELD BUT JUST IN FRONT OF THE AIR VENT. THE SEPARATION HAS CAUSED THE COVERING TO DRAW UP EXPOSING WHITE INSULATION FOAM UNDERNEATH TO CAUSE A GLARE ON THE WINDSHIELD THAT CREATES A VISIBILITY ISSUE DURING THE DAY. I HAVE RECEIVED REPAIR ESTIMATES IN THE $3,000.00 RANGE BUT AFTER RESEARCHING THIS IT SEEMS THIS IS AN OFTEN REPORTED ISSUE THAT I BELIEVE FORD SHOULD ADDRESS. THERE WAS NO WARNING AS ONE DAY I NOTICED THE GLARE AND REALIZED WHAT HAPPENED.

The contact owns a 2016 Ford Explorer. The contact stated that while driving 60 MPH, the front windshield trim detached and flapped across the front windshield. In addition, the contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 120,000.

The b pillar is coming apart and may cause an incident. They put out recall in May of 2025 but still no remedy. .

2016 Ford Explorer, Falling pedal to the floor. acceleration of high speed. No physical obstuction. Noted that 2016 Ford Exployers have been highly documented for widw spread issue, which involves a defective EIB. Noted that automobile will be sent to dealership.

manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner. They have only repaired 1 side of the trim. Dealer states driver side is on back order

On approximately 09/02, I took my 2016 Ford Explorer to an authorized Ford dealership for recall-related PCM service. After the recall service was completed, I experienced additional problems with the vehicle and returned on 09/4 and I also called the same dealership that same day because I believed something was wrong following the repair. The dealership replaced the battery but did not perform additional diagnostics unless I paid out of pocket. I was unable to immediately afford those diagnostic charges, so I later sought additional diagnosis. The vehicle continued to experience drivability/electrical problems, including misfire symptoms and eventually a no-start condition. After further testing, another authorized Ford dealership diagnosed the PCM as faulty. I contacted Ford Motor Company because I am concerned that the recall service, programming, or work performed during the recall may have contributed to the PCM failure. Ford closed my case because the recall was marked completed and stated that my vehicle is outside its warranty period. I returned the vehicle two days after servicing dealership as the recall repair to report problems. I am requesting that this be reviewed as a possible recall-repair-related safety issue. The PCM failure and associated engine/electrical problems could affect drivability and the vehicle’s ability to operate safely. The vehicle and related repair records are available for inspection.

The contact owns a 2016 Ford Explorer. The contact stated that while driving 65 MPH, the A-Pillar trim detached from the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number : 24V031000 (STRUCTURE). The contact stated that the vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that at the time of inspection the recall repair was not necessary. The contact stated that the vehicle should be repair since the failure had occurred after the inspection. The failure mileage was 135,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? Yes How was your safety or the safety of others put at risk? Yes: While driving on [XXX] at highway speed, my vehicle suddenly began to swerve, causing a significant loss of steering control and creating an unsafe driving condition. Concerned that I had experienced a flat tire, I immediately pulled over to inspect the vehicle. Upon inspection, I found that none of the tires were flat. Believing it was unsafe to continue at normal speed, I proceeded cautiously and drove the vehicle slowly to my service center for diagnosis. After examining the vehicle, the service center informed me that the rack and pinion steering assembly was the cause of the problem I experienced. At the time of the incident, I had an extended warranty/service contract that provided powertrain coverage. However, I was informed that because the rack and pinion system in my vehicle is electronically assisted, the repair was not covered under the terms of the policy. Given the sudden loss of steering control and the potential safety risks involved, I am seeking a review of this matter by your team. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by Insurance agent who declined my insurance claim. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No prior symptoms. Approximately first week of September 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's wife owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the passenger’s side A-pillar trim had become loosened and pieces of the A-pillar trim had detached from the vehicle while driving. The contact had used a glue-like substance to secure the A-pillar trims on both sides; however, there was an abnormal rumbling sound coming from the pillars while driving at various speeds. In addition, the passenger’s side B-pillar detached from the vehicle while at a car wash. The contact ordered the part online and had a family member attach the part to the vehicle. The dealer was notified of the failure, and the contact was informed that parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure.

The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked, the contact became aware that the front driver's and front passenger's side B-pillar trims were fractured. The contact stated that while driving, there was an abnormal sound coming from the windshield. The failure was a persistent failure. The dealer was made aware of the failure. The dealer confirmed that the failure was associated with an unrepaired recall. The contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, parts were not yet available for the recall repair.

Driver door B Pillar detached and fell off while driving last week. This repair has taken a significant amount of time to find a resolution. We would highly encourage pressure on the manufacturer to solve this issue in a more timely manor.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The exterior B-pillar trim on the side of the vehicle became detached while the vehicle was being driven. After the trim became loose and was temporarily secured by a Ford dealership, the vehicle's security system malfunctioned, the tailgate would not open, and the vehicle would not shut off normally. The trim piece is currently taped in place. 2. How was your safety or the safety of others put at risk? The trim detached while I was driving and was flapping against the vehicle. There was a risk that the part could have completely separated from the vehicle and struck another vehicle, pedestrian, or object in the roadway. I was also distracted while attempting to manage the situation and find a safe place to stop. Operating a vehicle with components coming apart created an unsafe condition for me and other motorists. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. A Ford dealership observed the detached trim and temporarily secured it with tape. The trim was later repaired; however, the same component has detached again, demonstrating that the problem has recurred. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The component was inspected by a Ford dealership, which temporarily secured the trim and later repaired it. The vehicle has not been inspected by police or insurance representatives, to my knowledge. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages before the B-pillar trim detached. After the trim became loose and was temporarily secured, the vehicle began exhibiting additional symptoms, including a malfunctioning security system, inability to open the tailgate, and failure to shut off completely.

The driver’s side A Pilar keeps coming off. Dealerships state they do not have the replacement part and are unable to fix the issue until the parts are in stock. I’m afraid it will fall off on the freeway and create a safety hazard to other drivers. This is one of the reasons I do not drive this car on freeways or highways making life difficult.

There was a recall issued on XXX for Exterior A-pillar appliqué molding inspection campaign 24S02/24V031. There was a Ford dealership Stivers Ford South in [XXX] that claims they performed the recall on my vehicle. I live in [XXX] and take my car to Bob Allen Ford in [XXX] to be serviced. I was driving home from a long road trip when the passenger A-Pillar came off this happened on Friday XXX. I called my dealership on Saturday XXX to schedule for the recall, however, I was told another dealership had already completed the recall. I called Ford customer service who then informed me I would need to call the Ford dealership in [XXX]. I called the Ford dealership in [XXX] on Saturday XXX, I was told a service manager would give me a call back. I did not receive a call that day. I called on Monday as well with no response from anyone. I called Ford customer service on Tuesday XXX and filed a fraud complaint about the dealership. I was told the service manager was looking into it and would give me a call on Tuesday. It is now Friday XXX, and I have not heard from the service manager or service director at the dealership in [XXX]. The Ford customer service informed be I should hear back by early next week. I want to get my car repaired as it is damaged from the recall. The A-Pillar applique came off when I was going down the highway. I don't feel safe driving my car until I can get this fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Explorer. The contact stated that while inspecting the vehicle, the driver's side A-pillar trim unexpectedly detached. The contact stated that the B-pillar trim on the front passenger’s door unexpectedly detached. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and that the parts were anticipated to be available in March 2027. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 58,000.

I am scared of this in fix recall for my family and kids I travel a lot for my son football on the freeway and road. If this was unsafe they should have been fix for us. Thank you I do not want to deal with trying to fix anymore.

B-Pillar door trim came off of 2016 Ford Explorer. There has been a recall on this problem since May 2025. This problem is still listed as no repair or parts available. It is now Sept. 2026. 1 1/2 years is too long for a company to delay in solving this safety problem and/or providing parts for said problem.

As I was driving down the highway, my A pillar trim began to get loose and flew off and hit the car behind me. It forced them to swerve yet they gained control of their car and approached me letting me know what happened. They were highly upset because it damaged their front windshield. I had no choice but to pay for the person's windshield to get repaired. This issue was recalled almost a year before this happened and every time I went to the dealership I asked them about it and they said the recall part was not in stock for repair and that they would call me when it is. I have yet, to receive a call regarding this. Now there are 2 additional recalls on my vehicle and they are all stating the same thing. That the part is unavailable.

Approximately 3 years ago, while driving my 2016 Ford Explorer on a [XXX], warning chimes sounded and a power steering/steering assist fault message appeared. Electric power-steering assist then stopped functioning and the steering became extremely difficult to operate. I slowed down and was able to maneuver safely off the freeway. I shut the vehicle off, opened the driver’s door, waited approximately 45 seconds and restarted it. Normal steering assist returned. Shortly afterward, I took the vehicle to Oakdale Ford in Oakdale, CA and reported the problem. I was advised that further diagnosis/investigation would involve approximately 5,600 in costs. I declined due to the expense, and no repair was performed. The cause of the failure remains UNKNOWN. The vehicle remains available for inspection. During the approximately 3 years since, the vehicle has unexpectedly lost electric power-steering assist at least a dozen additional times, at different speeds and on different types of roads. Sometimes warning chimes/messages occur without loss of assist; other times assist is actually lost. Shutting the vehicle down, opening the driver’s door, waiting approximately 45 seconds and restarting has restored steering assist each time, but the problem later recurs unpredictably. I live in a mountainous area and regularly drive narrow, winding roads with steep drop-offs and limited or no guardrails. Sudden loss of steering assist while negotiating a curve makes the vehicle significantly harder to control and creates a serious risk of leaving the roadway. No crash or injury has occurred to date. The failure is intermittent, unpredictable, repeatedly occurs while driving, and has not been repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to report a severe, inherently dangerous engineering defect regarding the internal water pump design on the 2016 Ford Explorer equipped with the 3.5L naturally aspirated V6 engine.On September 8, 2026, my vehicle experienced a sudden, catastrophic primary seal failure of the internal water pump while operating. The vehicle immediately began dumping large quantities of engine coolant onto the ground from the designated engine block weep hole located on the lower passenger side. Because Ford engineered this specific engine with the water pump hidden entirely behind the front timing cover and driven directly by the engine's timing chain, any mechanical failure of the pump poses an immediate, severe safety risk to the driver and occupants. If the secondary pump seal fails or the weep hole becomes obstructed, coolant dumps directly into the engine crankcase, mixing with the engine oil. This sudden loss of lubrication can cause the internal pump bearings to seize rapidly, leading to the timing chain snapping or jumping tracks.The consequences of this design create two distinct, critical safety hazards:Sudden Engine Stall at Speed: A seized water pump or broken timing chain will cause an instantaneous, un-commanded engine shutdown while traveling at highway speeds. This immediately cuts off the vehicle's power steering assist and power brake booster, placing the driver at extreme risk of a high-speed collision. Passenger Cabin Hazmat Hazard: A major coolant dump underneath the engine bay onto hot exhaust components generates blinding steam and toxic chemical fumes that can enter the vehicle’s HVAC system, severely impairing driver visibility and breathing.This internal, chain-driven water pump design is a known, systemic manufacturing defect that forces vehicle owners to pay between 3,000 and 5,000 in preventative labor to fix an auxiliary cooling component before it destroys the entire engine block. I urge the NHTSA to open a formal safety investigation int

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact reached out to the local dealer and stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the B-pillar trim was taped to the door; however, after the tape lost the stickiness, the trim became loose and was hanging down by the electrical wiring. The manufacturer was notified of the failure. The dealer confirmed the failure.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle and the contact were informed that the B-pillar trim needed to be replaced. The dealer confirmed that parts were not yet available and that only half of the B-pillar trim could be replaced. The dealer stated that the remaining part needed to be provided by the manufacturer. The dealer informed the contact that parts might to available April of 2027. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Transmission is company. Was driving and it bucked forward SO bad I had a panic attack with my kids in the back and had to have it towed home. Sounds like a computer issue because no me manic can figure out what’s wrong with it. Dealership had put in a ‘brand new’ transmission when I bought it in 2021.

After multiple communications with the local Ford Dealership, the recall on the vehicle has not been completed nor inspected. The Ford Dealership has repeatedly stated that they do not have the parts and cannot give an estimated time frame of arrival. The conversation always ends, "we will call when the parts come in". This has been over a year now. Today I called a different dealership in the area and received the same response. The Recalled Part on my vehicle is deteriorating, and it is only a matter of time before it detaches and causes damage or injury. Any help resolving this issue would be appreciated.

The contact owns a 2016 Ford Explorer. The contact stated that while driving 70 MPH, the driver’s side B-pillar trim detached from the vehicle and was dangling by two wires. The contact later used black duct tape to seal the trim in place. The dealer was notified of the failure and later informed the contact that parts for NHTSA Campaign Number: 24V031000 (Structure) were not available for the recall repair. Additionally, the contact stated that the front driver’s side A-pillar trim was rattling while driving at various speeds. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving 70 MPH on two occasions, the driver's side A-pillar trim flew off the vehicle into traffic. The vehicle was taken to the same dealer twice, where it was diagnosed, and it was determined that the A-pillar trim needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Hello. I purchased my car in 2018. 2-3 years later, the power steering would randomly go out while driving - on the highway and city roads. This could happen once and then not again for 6+ months. When this happened a message would display about a "steering assist fault, service now". I found that if I pulled over, turned the car off and then on, it would generally work again. We had the vehicle in to 3 separate repair shops between 10/2022 and 10/2025 and no one could diagnose the issue as they needed it to replicate the condition. (In hindsight find this strange (concerning!!) as a simple google search shows what I am describing is a very common issue with a number of Ford models and also other vehicles.) In June 2026, while on vacation with my family (on a mountain) it happened again. We turned the car on and off several time, disconnected/reconnected the battery and could not get the car to start working again and this time the steering wheel was completely locked. We had the vehicle towed and rented a car to drive home. The dealership was able to diagnose and repair the issue by replacing the entire steering rack assembly. No issues since then.

25V347 and 24V031 I recieved a notice of the first recall in February 2024. Over the Summer of 2024 and 2025 both the A-pillar and B-pillar trim has melted and become detached from the vehicle during high heat warnings and during my commute to work on the interstate 60 miles each day. Parts from the vehicle flew off at high rates of speed and were at risk to others on the road. For 2.5 years now I have driven a duct taped windshield on both drivers and on the passenger sides windows and on the tops of the door frames. The windshield rattles on the interstate--I feel this is dangerous. I have now recieved my 3rd factory recall: 25N17 Every day I drive this duct taped FORD, it is cemented in my mind that I will never purchase another Ford or Ford related product.

Truck turns off

The contact called on behalf of his wife, who owns a 2016 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the vehicle independently accelerated. The check engine warning light was illuminated. The contact researched online and was made aware of NHTSA Campaign Number: 25V164000 (Power Train); however, the VIN was not included. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that upon further inspection, the contact became aware that the front A-pillar trim sealants were deteriorating. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

The contact's wife owns a 2016 Ford Explorer. The owner received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the lower trim on the A-pillars on the front driver’s and passenger’s sides became loosened and pieces of the A-pillar trims fractured and detached from the vehicle while driving. The local dealer was contacted and informed the contact that parts for the recall repairs were still unavailable. The dealer recommended that the parts be taped down until the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure through the chat feature on the Ford website. The chat operator referred the contact to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was unknown.

We received the recall 25S53/25V347 on XXX. Then on XXX; [XXX], sent me a picture of the trim / rubber coming off the front windshield. I contacted the dealership Gary Yeomans Ford [XXX] & sent them the pic. They said they don't have the parts & didn't know when they would be available. They recommended us to contact a glass repairer and have them to fix it. And then us to send the bill to the Ford Dealership for reimbursement. The trim / rubber was flapping and making noise on passenger side. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior a pillar trim on the driver’s and passenger’s side of the windshield detached. No warning light was illuminated. The dealer was contacted, and the contact was informed that the part was not available to repair the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 107,000.

Been waiting on parts to repair existing A pillar trim recall for almost 2 years. This is unacceptable.

Lost all power in the transmission while driving down the road. Transmission is not fixable. Could barely get the car off the road

My 2016 ford explorers torque converter has failed. It causes a extremely rough idle while in drive or reverse, the rpms vary and at a complete stop the car will continue to lunge forward. If I were to continue to drive the vehicle at any point without warning my transmission could completely lock up causing me to stall in the middle of the road. The dealership has confirmed it as well as ford and ford has an active recall for my specific car but my vin isn't covered under the recall and ford is refusing any sort of fault.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-Pillar trims detached from the vehicle. The contact received notification of NTHSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 60 MPH, the front windshield rattled and shook. No warning lights illuminated. The contact received recall notification letters for NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). A local dealer was contacted and placed the contact on a waiting list. The vehicle was not diagnosed or repaired. The contact phoned an additional unknown local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving at 50-60 MPH on a parkway, an unknown B-pillar trim detached. Additionally, the contact had received a notification letter for NHTSA Campaign Number: 25V347000 (Structure). The local dealer was contacted and sent two mobile mechanics, who inspected the vehicle at the contact's residence and confirmed the part was not available. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 45,000.

I was driving along the highway and and the passenger side a-pillar trim blew off my vehicle. I had to pull over to the side of the road and pick up the piece that blew off. The driver side appears to be also loose as if it would come off. This part is recalled on other explorers of the same year, but for some reason, my VIN isn’t included.

Keyless entry pad/trim falling off

The piller on the passenger side flew off the vehicle driving down the interstate. It’s a recall that has been open for awhile but Ford never had the parts/remedy when I call.