Ford Escape 2016 — Problemas reportados

Ever since before the date of issuance of recall 25v695 for my rear view camera, I have had numerous incidents of the camera failing or being completely distorted. It has been over a year and is becoming a significant safety issue because there have been times where it has been working while reversing, and then will suddenly not work midway through backing up. This can easily cause a crash by working and then suddenly not working while reversing. I don’t understand why other vehicles under this recall have had a remedy, yet I have not heard anything about a potential fix in over a year.

I received a notice in XXX that the rear camera was subject to a safety recall 255A9, and that parts were not available yet to fix it. Over 1 year later, I am experiencing more frequent intermittent issues with the rear camera not operating. I called the local Ford dealer today and was told that they still do not have the parts. This is unacceptable. Why can't the government lean on Ford and make them take care of this safety hazard? [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in reverse, the rear-view camera screen displayed a blank or distorted image. The dealer was contacted and informed the contact that parts to perform the recall repair were not yet available. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time. The failure mileage was 90,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rearview camera displayed a distorted image. The manufacturer was notified of the failure by phone and confirmed that parts were not yet available. The failure mileage was 25,000.

The vehicle was diagnosed as being stuck in 3rd gear, with 2 transmission related codes. The vehicle seems to struggle to get up to speed between 15-30mph, and sometimes when accelerating from a stop such as at a stop light. It revs high, catches up and rpms drop to normal. I have reached out to Ford dealerships and was told they couldn't help me.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flashed off and on. The failure was a persistent failure. The dealer was contacted and made aware of the failure. The contact was informed that parts were scheduled to be available by October 2026. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 68,000.

The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera failed to function as intended. The dealer was contacted and made aware of the failure. The contact was offered the option to pay out of pocket for the repair and be reimbursed by the manufacturer when the parts became available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted on several occasions. The failure mileage was approximately 108,806.

We've been having check engine light on "Cylinder 2 misfire". We had the spark plugs replaced and the ignition coil replaced, which fixed it for about a month, but it returned. We had further diagnostics done with video into cylinder 2 and found that we have engine coolant leaking into the cylinder. Apparently, this is a known, unrecalled issue from Ford on this engine with the coolant intrusion. Only fix is to replace the motor. Car has about 120,000 miles on it, but well taken care of. Works great otherwise, but with this issue, the engine could lock up or catch on fire on the road.

The back up camera failed three years ago and no longer works. This is a safety hazard when backing up, or parallels parking. A recall was issued more than a year ago. And the remedy is still unavailable.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention). The manufacturer was contacted and the contact was informed that a letter would be sent when parts were available for the recall repair. The dealer was contacted but provided no additional assistance.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While reversing, there was a delay in the back over prevention camera displaying an image, almost causing the contact to reverse into a pole. The failure mileage was 119,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 80,000.

Was sold a 2016 ford escape that apparently has a known coolant leak issue that is caused by a bad engine block. When I bought the car in 2021 I had to wait two weeks to get the car so they could fix a cylinder misfire issue. Had several issues with it overheating and was told that it just needed coolant added. In 2026 was told that the head gaskets was blown and to repair would cost $9000 at the same ford dealership where I bought it. I had another Authorized NAPA Garage replace the head gaskets for $5000 and with in a week had misfire on cylinder #4 again while on the freeway doing 55 MPH which caused the car to stall on the freeway in traffic! Started investigating the issues to find out that it is a well documented issue with 2016 fords having a bad engine and the only fix is replacement of the engine!

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the rearview camera displayed a black screen. The failure mileage was 100,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the back over prevention camera was blank and failed to operate as needed. The message that the camera was unavailable was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 109,540.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The contact stated that the failure posed a significant safety hazard due to a pre-existing neck injury. The dealer was contacted several times and confirmed that parts were unavailable and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 55,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera flickered. In addition, the contact stated that occasionally the rear-view camera displayed an upside-down image. The dealer was contacted and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with the rear-view camera failure. The contact was informed that the rear-view camera needed to be replaced. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image or a blank screen with the message "Camera Not Available" displayed. Two dealers were contacted about the recall and informed the contact that parts were only available for Mustang model vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera intermittently displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 45,100.

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rear-view camera displayed a blank, distorted, or upside-down image. The message "Camera Unavailable" was intermittently displayed. The dealer was notified of the failure, and contact was provided an estimate for the repair; however, the contact declined the repair. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 110,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was contacted and made aware of the failure. The contact was informed that the part was unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was unavailable for the recall repair. The failure mileage was approximately 65,000.

The rearview camera repeatedly malfunctions when reverse is selected. It turns off, displays an inverted or distorted image with lines, and most often displays a camera-unavailable message. On approximately October 16, 2026, while backing out of a residential property, the camera displayed that it was unavailable and I nearly backed to the edge of a steep drop-off. I have also had near misses involving objects and people while reversing with this malfunction. More than six months ago, I visited a Ford dealership in Modesto, California seeking recall repair and was told parts were unavailable. I do not recall the exact visit date. Recall 25SA9 / 25V695 remains open, and the NHTSA VIN lookup on October 21, 2026 says the remedy is not yet available. I am reporting the ongoing safety risk and prolonged lack of a recall remedy.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact’s wife stated that the rear-view camera displayed a blank screen with the message “Camera Not Available” inverted. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and stated that parts were only available for Mustang vehicles. The dealer had been contacted on several occasions and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera displayed a distorted image. The contact stated that the failure was persistent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The dealer was notified of the failure. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 28,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while reversing, the rearview camera screen display was black. The vehicle was taken to a local dealer, where the failure was confirmed. The vehicle was then taken to Pacifico Ford(6701 Essington Ave, Philadelphia, PA 19153) for a second opinion. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 95,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part needed to complete the recall repair was not available. The contact stated that while reversing, the rearview camera became inoperable and displayed a blank screen, resulting in a collision with the stairwell of the contact's residence. The vehicle was taken to an independent body shop for body repairs. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 130,000.

My husband was in a 3 vehicle accident on 10/13/26 at 6:48am. Someone hit him from behind and pushed him into the truck in front of him. The car behind him hit him again, but harder than the first time, and made him hit the truck in front of him again. The second hit caused major damage to the front end of the vehicle and minor damage to the back. It did blow out both back tires and crack the back rims. The driver side door was really hard to open and he had trouble getting out. No airbags deployed upon impact. With how hard he hit the truck in front of him, the airbags not deploying could be why he’s still having severe pain, 5 days after the accident. He’s still having chest pain that goes into his shoulder and down his arm, he’s still short of breath when he lies down and tries to stand up, and his neck and back are also still hurting him. The vehicle has not been inspected yet. We are waiting on the crash report to be done. There were no other symptoms of the problem before the accident.

Complete transmission failure while driving. Gears blew completely apart. Resulting in inability to safely maneuver vehicle out of roadway. Dealership replaced transmission at my expense. No warning or indication of imminent failure.

The contact owns a 2016 Ford Escape. The contact received a notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while geared in Reverse(R), the rearview camera would fail to display a clear view image as intended. A message "Rear Camera Unavailable" was displayed. The local dealer was contacted and the failure was confirmed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 78,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rearview camera was intermittently inoperable and displayed an inverted, cloudy, or flickering image. The contact received notification for NHTSA Campaign Number 25V695000 (Back Over Prevention); however, the parts needed to complete the recall repair were not yet available. The dealer was contacted and informed the contact that parts were currently available for Mustang models. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a recall remedy. The manufacturer was made aware of the failure. The approximate failure mileage was 161,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the rearview camera was intermittently inoperable. The message "Camera Unavailable" was displayed. The dealer was contacted, and it was confirmed that the recall remedy was not available. The failure mileage was 99,000.

The contact owns a 2016 Ford Escape. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to complete the repair were unavailable. The contact stated that while reversing, the rearview camera displayed a brief and intermittent image. The vehicle was taken to the dealer, where it was confirmed that the failure was associated with the recall, but the parts were unavailable. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in Reverse(R), the rearview camera intermittently failed to display a clear image. The dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by the dealer. The failure mileage was approximately 92,000.

It has been 10 months and Ford still does not have the fix for recall 25SA9 to replace the backup camera. This is dangerous and an excessive amount of time to take replacing an electrical component.

There has been a recall on my vehicle for over an entire year for the rear back up camera. There still is no resolution to complete the recall. I have called Ford numerous times with no resolution.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera displayed a blank screen, and then the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2016 Ford Escape. The contact stated that while driving, the temperature gauge indicated that the engine was hot(H). While inspecting the vehicle, the contact discovered that the coolant level was low. The contact added coolant to the coolant reservoir; however, the failure returned within three days, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where visible leaks were found. The failure persisted, and the contact became aware of a coolant leak coming from the engine and called a mobile mechanic to the residence. The mechanic used an OBDII scanner and determined that the spark plugs, water pump, ignition coils, and thermostat needed to be replaced. The vehicle was repaired; however, the failure recurred 4 miles later while driving. The mechanic was notified of the failure and informed the contact about NHTSA Campaign Number: 26V011000 (Equipment). The contact visited the Ford website and spoke to a live agent and was informed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 173,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a distorted image that remained on the display screen for approximately one minute while driving ahead. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 110,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to so the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera went blank and failed to display the image of the rear of the vehicle. The failure became persistent over time. The dealer was contacted and confirmed that the part was only available for the Mustang model vehicles. The manufacturer was made aware of the issue and confirmed that the part was not available for the vehicle. The failure mileage was approximately 115,000.

Ford had a recall for backup camera issues issued 10/13/2025. It’s been almost 1 year and no remedy. What is considered a reasonable timeline for this? Is there any way to expedite Fords process to get the parts in for the recall? Any information you can provide will be helpful. Thank you.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rearview camera image intermittently operated, and the message “Camera Not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 86,050.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera was inoperable. The dealer and a second dealer, Town and Country Ford, LLC ( 6015 Preston Hwy, Louisville, KY 40219), were made aware of the failure but confirmed that parts were not yet available.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera image was foggy while reversing. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera failed to display an image, causing the contact to crash into a friend's vehicle, striking the front driver's side quarter panel. The failure mileage was approximately 186,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that upon reversing the vehicle the rear-view camera was distorted. The failure mileage was 85,000.

Vehicle check engine light appeared on screen. Appeared that coolant hose popped off. Dealer determined that system had multiple leaks. Replaced thermostat housing, coolant crossover and heater core hoses, replaced degas bottle hose.

Wiper on front dash no longer worked correctly. Water sprayed under the hood. Hose cracked.

Vehicle displayed warning that it was overheating and automatically slowed to lower speed. Pulled over on the highway and turned off vehicle. Check engine light was on and could drive to a safe location and pull over driving at about 20 mph or less. Turned on vehicle again and drove a mile and same thing happened. Dealer determined a turbocharger wastegate solenoid internal failure.

Vehicle died on road going 25 mph in [XXX]. Drove it 1/2 mile to dealership. Dealer determined faulty fuel pump assembly and replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint

Rear view camera fails frequently displaying a distorted image or no image with an error message. This creates danger to all parties involved and unnecessary risk to property. Manufacturer issued a recall in October 2025 and has failed to provide a timely repair, they should face reprimand.

Recall under 25SA9 has not been remedied a whole year later. Not having my back up camera has caused safety incidents. And a few damages from things I could not see

See attached document for complaint.

See attached document for complaint.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was blank, inverted, or flickered on and off. The vehicle was taken to the dealer, and the contact was informed that parts were unavailable for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 40,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image intermittently appeared and disappeared. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 67,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera was intermittently inoperable. The vehicle was taken to the dealer, where it was determined that the rear-view camera needed to be replaced, but the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 94,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted on two separate occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the rear-view camera was inoperable. Additionally, the parking assist and other safety features were inoperable. The dealer was contacted and confirmed that parts were unavailable for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera displayed a distorted and flickering image intermittently. The contact called the dealer and was informed that parts were only available for Mustang vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to wait until the third or fourth quarter for the parts to be available. The failure mileage was approximately 120,000.

See attached document for complaint.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

I'm complaining about NHTSA Recall 25V695. This recall letter from Ford went out in October of 2025 which was a year ago and they have still NOT fixed the issue or given any guidance about how they are going to fix it. I have called the main Ford recall number and they keep saying they currently don't have a fix or timeline for this issue. How long is this going to take. I have had many incidents where is would have been extremely helpful to have the backup camera working to avoid near accidents which is now standard with cars. Please hold them accountable and start fining them or lighting a fire under their ass to get them to move on this issue. Not having any update or fix after a year is unacceptable!!

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image intermittently functioned as needed, but occasionally there was no image displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 127,645.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to make the recall remedy available. The contact stated that while in reverse, the rearview camera displayed a blank screen. The failure was intermittent. The dealer was contacted and confirmed that the remedy was not yet available. The failure mileage was approximately 100,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a blank image.Additionally, the rearview camera independently activated while the vehicle was driving forward. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 81,000.

Summary ON YOUR VEHICLE, THE REAR VIEW CAMERA COULD DISPLAY A BLANK OR DISTORTED IMAGE ON THE CENTER DISPLAY SCREEN WHEN THE VEHICLE IS IN REVERSE. YOU MAY ALSO RECEIVE A MESSAGE THAT THE REAR VIEW CAMERA IS UNAVAILABLE ON THE CENTER DISPLAY SCREEN. Safety Risk A REAR VIEW CAMERA THAT DISPLAYS A BLANK OR DISTORTED IMAGE WHILE IN REVERSE CAN REDUCE OR DISTORT THE DRIVERS VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. Remedy PARTS ARE NOT AVAILABLE.

The contact owns a 2016 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rear-view camera was intermittently inoperative. The message "Rearview Camera not Available" was intermittently displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 10,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy was not yet developed. The contact stated that on several occasions while in reverse(R), the rear-view camera went black and the message "Camera not Available" was displayed. On several occasions, the camera failed to operate as needed. The contact was unable to see pedestrians behind the vehicle while reversing out of the driveway. The vehicle was seen by a dealer at the residence, and the contact was informed that the back over prevention camera needed to be replaced; however, parts were not yet available. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available.

Bought car in 2023, one year later engine failure due to overheating from head gasket issue widespread with this vehicle. Replaced engine, and two years later facing identical issue with another engine failure. Unidentifiable coolant leak led to low oil pressure and car shaking on the highway. Will require yet another engine replacement.

Unknown I received a safety recall letter in October 2025 concerning my back up camera. I have reached out to Ford multiple times and I’m always told there isn’t a part or solution to correct or replace the camera. I have small children and grandchildren and always fear of them or something behind my vehicle. The camera is upside down and very distorted when placed in reverse. I’m concerned for safety due to the manufacture recall. Please contact me at [XXX]. Thank you, [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown I received a safety recall letter in October 2025 concerning my back up camera. I have reached out to Ford multiple times and I’m always told there isn’t a part or solution to correct or replace the camera. I have small children and grandchildren and always fear of them or something behind my vehicle. The camera is upside down and very distorted when placed in reverse. I’m concerned for safety due to the manufacture recall. Please contact me at [XXX]. Thank you, [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)