Ford Escape 2015 — Problemas reportados

tHE REAR BACK UP CAMERA DOES NOT WORK ALOT OF THE TIME. THE MESSAGE SAYS CONTACT THE MANUFACTURER. HOWEVER, EVERYTIME I CALL TO HAVE IT FIX, THYE FORD DEALER SAYS THEY DO NOT HAVE THE PARTS TO REPAIR IT YET. THIS IS A HUGH SAFTEY ISSUE.

Safety Recall 25V695 has still remained unresolved. My rear camera randomly fails and reports a problem.

See attached document for complaint.

The rear view camera is broken on the 2015 Ford Escape; it displays a blank screen when in reverse. This creates a safety risk when the car is in reverse and visibility is limited. I received the initial safety recall notice in October 2025. It is now November 2026 and no fix/repair parts are available. After speaking with Ford Customer Service, they made initial parts available for just one of the models effected in January 2026 but no other vehicles. Their timeline was supposed to have repairs available by the end of June 2026 but still no repair/replacement parts are available. This is not a reasonable timeframe to resolve a safety recall.

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank or distorted image. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while driving in reverse, the rear-view camera screen displayed a blank or distorted, dotted image. The dealer was contacted and informed of the failure. The vehicle was taken to the dealer, where diagnostic testing determined that the rear-view camera display failed and required replacement. The manufacturer was notified of the failure and advised the contact to contact the dealer for assistance. The failure mileage was approximately 15,000.

See attached document for complaint.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera displayed a blank image and made abnormal sounds. The failure mileage was 96,000.

The contact owns a 2015 Ford Escape. The contact stated that when his daughter shifted to reverse, the message “Rearview Camera Unavailable” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and made aware of the failure. The failure mileage was approximately 112,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified of the failure by phone, and a case was filed. The failure mileage was 80,000.

I have a 2015 Ford Escape, and the rear view camera has been recalled. My rear camera that is inoperable has caused me almost several accidents. I feel very unsafe and the remedy to fix it has not been authorized yet. The safety of myself and others is largely put at risk. I am still waiting for parts to arrive at the Ford dealership so this recall can be taken care of. Until then, I do have an attorney on standby in case an accident does occur due to the failure of the rear view camera on the vehicle not working. Please be advised!

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera image was distorted. The dealer was contacted several times and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 6,966.

The rear-view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. We also receive a message that the rear-view camera is unavailable on the center display screen.

Backup camera is distorted, upside down, blue screen, or message displayed stating “Rearview camera not available”. I received the recall notice that was mailed October 2025. I have since contacted my local Ford dealership attempting to have this recall resolved, each time to be told that parts are not available yet, only for the Ford Mustang. Vehicle is available for inspection upon request. This is a safety concern, as not only do I work at an elementary school, but I also have young grandchildren under the age of 4. This camera issue started before the recall was even issued, and has gotten worse, occurring 97% of the time vehicle is on Reverse. It has been confirmed by the local dealership that the codes read do align with the recall notice. It has been over one year since the recall was issued, and the only available parts are for Ford Mustangs, which represent a small portion of affected vehicles. There are many more models affected, and a year is definitely NOT a timely manner. I even bought a new vehicle in March 2026 (NOT a Ford) as I am tired of waiting for this recall to be resolved. This situation is causing me to regret owning a Ford.

The contact’s daughter owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. While the owner was reversing, the back over prevention camera displayed a blue screen with the message “Rear-view Camera Unavailable”. During the failure the vehicle crashed into a vehicle behind. The other vehicle was damaged.

Recall 25V695 Rear backup camera is not working half of the time-totally black screen. Received recall notice in October 2025. Called Ford in October 2026 (a year later) and was told parts still not available and they had no idea when they would be available. This is unacceptable. I believe a year is adequate time to correct this issue. I would like to file a formal complaint.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the rear-view camera displayed a blank or distorted image. The failure mileage was 72,000.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera failed to function as intended. The contact stated that the rear-view camera displayed a distorted image. The dealer was contacted and made aware of the failure. The contact was informed that the parts were unavailable for the repair. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were unavailable for the recall repair.

I replaced my transmission around 156000 miles the repair shop replaced my transmission with a brand new transmission from a ford dealer. Less than 6000 miles on my new transmission it needed to be replaced again. My transmission is having issues again with less then 20000 miles on the second transmission.

A recall was issued on my 2015 Ford Escape's rearview camera. There wasn't a fix for it at the time and over a year later, there still isn't a fix. I have heard nothing new on when to expect it to be repaired. I was originally informed it would be June 2026. I live around a lot of young children and depend on my rearview camera to help me watch out for them. The problem has gotten to where my rearview camera very seldom works at all now. When can all of the Ford owners with this problem expect it to be fixed? Thank you.

My 2015 Ford Escape is subject to NHTSA Safety Recall 25V695/Ford Campaign 25SA9 concerning failure of the rearview camera. The recall was filed October 13, 2025. I have repeatedly attempted to obtain the recall repair through authorized Ford dealers in my area, but I continue to be told that the required part is unavailable. I contacted Ford today (10/21/26) asking for assistance in locating a dealer that can obtain the required part and complete the repair. I was once again told that a remedy is not available at this time. I am requesting assistance regarding Ford's inability to provide the recall remedy to replace the camera. Currently, my rearview camera only sporadically comes on, and when it does, the image is upside down.

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was in reverse, the rear-view camera was flickering or displayed a blank screen with the message “Contact the Dealer” displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted by phone and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 102,984.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available.

The back up camera is not working. It glitches and turns off at different times. I saw there was a recall 25SA9 so I took it into the dealer. The dealer inspected it but said that there is currently no remedy. The recall was put out a year ago and there's still no remedy. They said there probably will not be a remedy for another 9 months. I use my car for work and I'm not allowed to use it because of this recall and the recall cannot be removed because there are no parts to replace it with by the dealer and the insurance of my work will not cover it even if it is replaced by aftermarket company because there is still an open recall showing in the database. My only other option is use the car outside of my normal work and put my customers at risk. When I called Ford customer service I was told the same thing. When I requested a rental car they said there is no provision for a rental car to replace my car that I cannot use for even though I purchased it for this reason. I contacted two dealerships and ford customer service and was told the same thing that they can do nothing at this time because their is no remedy at this time.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part for the recall repair was not available. The contact stated that while in Reverse (R), the rearview camera displayed a blank screen. The local dealer was contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 140,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy to become available. The contact stated that while in Reverse (R), the rearview camera image was distorted or faded. The failure mileage was approximately 129,000.

After close to 4 years of back up cameral problems, the camera has quit working completely. It seems no remedy is available. Back to blind backing.

The contact owns a 2015 Ford Escape. The contact stated that upon shifting into Reverse (R), the rearview camera became inoperable. The contact stated that the rearview camera displayed a blank or distorted image intermittently. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The vehicle was taken to the dealer, and the dealer was contacted on several occasions, but confirmed that the parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to provide a recall remedy. The failure mileage was approximately 103,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in Reverse (R), the rearview camera was inoperable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.

The contact's wife owns a 2015 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in Reverse (R), the rearview camera was inoperable or displayed an inverted image. The contact stated that reversing was made difficult for his wife who was suffering from a neck medical condition. The dealer was contacted and confirmed that the parts were only available for Mustang models. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was approximately 70,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts required for the recall repair were not yet available. The contact stated that while reversing, the rearview camera displayed a blank image. Additionally, a "See Dealer" message was displayed. The contact stated that the failure was intermittent. The vehicle was taken to the dealer, where the contact was informed that the parts were unavailable. The failure mileage was approximately 62,000.

For approximately two years, my Ford Escape’s rearview camera has been inoperative, displaying “Camera Not Available. Please Contact Ford Dealership.” I subsequently discovered an outstanding safety recall addressing rearview camera defects. Approximately one year after the recall was issued, Ford still has not made an official remedy available for my vehicle. I contacted Ford Customer Support multiple times to request a repair timeline. Ford suggested that I pay a dealership to replace the camera now and seek reimbursement once the official recall remedy becomes available. Local Ford dealerships quoted $643–$978 for this repair. Ford did not provide a definite timeline for either the remedy or reimbursement. I am concerned that Ford is shifting the upfront cost of addressing a recognized safety issue onto vehicle owners. Some owners may be unable to afford the repair; others may lose receipts, sell their vehicles, or miss the opportunity to request reimbursement after an extended delay. If a replacement camera can restore functionality, Ford should explain why it cannot fund that interim repair directly. An inoperative rearview camera reduces visibility of pedestrians, children, vehicles, and obstacles while reversing. It may also reduce the vehicle’s resale value while the recall remains unresolved. My camera has already been unusable for approximately two years, and the recall has remained without an available remedy for about a year. I request that NHTSA review Ford’s delay, its customer-paid interim repair proposal, and whether affected owners should receive free temporary replacements while awaiting a permanent remedy. I also ask NHTSA to assess whether further oversight is warranted to ensure a timely, effective, no-cost recall repair.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (back over prevention); however, the part to complete the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2015 Ford Escape. The contact received a recall notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to complete the recall repair were unavailable. The contact stated that while reversing, the rearview camera displayed a brief and intermittent image. The failure was persistent. The dealer was notified of the failure and confirmed that parts were unavailable to perform the recall repair. The failure mileage was approximately 40,000.

coolant intrusion

I am writing this complaint in as it states on the website "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner" to report the incident. In regards to Manufacturer Recall Number 25SA9 and NHTSA Recall Number 25v695 dated 10/13/25 the Recall Status is still "Recall Incomplete, remedy not yet available" regarding this issue with 2015 Ford Escapes. I'm not having this issue directly, but a possibly related issue. My other display screen on my dashboard has completely stopped working, making it so I'm unable to see the current mileage on my vehicle. This is impacting other features on the car but this is the most notable.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the rear-view camera displayed an upside-down image. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 157,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 135,000.

I was driving on US highway 221B I got a cramp pain in my left leg and I grabbed it and looked down. When I looked up I hit the guard rail on the right side of the road and then it bounced me to the left side and hit it . No air bags deployed !

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable, with the message "Rearview Camera Unavailable" displayed. The manufacturer was notified of the failure by phone and scheduled a recall repair with the dealer. However, during the appointment, the dealer informed the contact that the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

Backing out of parking place at Kroger and camera not working almost hit a pedestrian.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted into reverse(R), the camera displayed a distorted image, a reversed image, or failed to display an image. The message that the camera needed to be serviced was displayed. The dealer was contacted. The dealer informed the contact that only Mustang vehicles were receiving the recall repair. The manufacturer was made aware of the issue. The failure mileage was 79,442.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed an upside-down or blank image. The failure mileage was approximately 89,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed a distorted or blank image. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 51,000.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image appeared upside down, and the “Camera Not Available” message was displayed. The contact stated that occasionally the camera failed to function or display an image. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.

The contact owned a 2015 Ford Escape. The contact stated while the vehicle was parked, her husband became aware that there was fire coming from under the hood. The fire was three feet high. The contact's husband attempted to extinguish the fire. The Fire Department arrived on scene and extinguished the fire. The vehicle was consumed by the fire. The fire inspector informed the contact that the source of the fire was inconclusive. The contact stated that the fire caused damage to the garage. The contact and husband sustained smoke inhalation. The contact stated that the fire had occurred immediately after the vehicle was parked and the contact's husband had exited the vehicle and entered the residence. The vehicle was deemed a total loss by the insurance company. A Police report was filed. In addition, after researching, the VIN had an unrepaired recall repair, NHTSA Campaign Number: 15V436000 (Electrical System). The contact stated that the vehicle was purchased in 2015, the check engine warning light was illuminated and remained illuminated. The vehicle was taken to the dealer several times, but the failure was not diagnosed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 74,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her son was reversing the vehicle, the rear-view camera displayed a blank image. The contact's son later shattered the display screen. The dealer was made aware of the failure but confirmed that parts were not yet available.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable, and a message was displayed to contact the dealer. The dealer was contacted several times and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

Received " IMPORTANT SAFETY RECALL'" dated October 2025. I year later still not repaired.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse and depressing the brake pedal, there was a squeaking sound coming from the vehicle. The vehicle was taken to a certified mechanic, and the brake pads were replaced; however, the failure persisted. The back over prevention camera failed to produce an image while in reverse. The dealer was contacted about the recall and confirmed that another letter would be sent once the remedy was available.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); and the local dealer was contacted; however, the vehicle was not repaired because the parts were not yet available. The contact stated that while reversing the rear-view camera displayed a blank or distorted image. The message "Camera not Available - Please contact your local Dealer" was displayed. The contact stated that the manufacturer failed to repair the vehicle in a reasonable amount of time. The failure mileage was 95,000.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. In addition, the message “Rear-view Camera Unavailable” was displayed. The vehicle was taken to an independent mechanic where it was diagnosed with a rear-view camera display failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 65,300.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank or distorted image, with the message "Camera Unavailable" displayed. The local dealer and Ken Grody Ford Buena Park (6211 Beach Blvd, Buena Park, CA 90621) were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue by phone. The failure mileage was approximately 99,000.

See attached document for complaint.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact stated that while reversing, the rear-view camera displayed a distorted or blank image. The vehicle was taken to the dealer, where the contact was advised to wait for the recall remedy letter. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 140,000.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blank, and the message "Camera Not Available" was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 67,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that on several occasions while in reverse(R), the rear-view camera image was inverted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear view image.

I visited the dealership for a shift bushing recall service. When I checked the car after leaving, I noticed that a required part of the repair, the white cap shown in the official documentation, was missing. When I returned to let them know the job wasn't done right, the staff insisted it was done correctly. However, under Part 573 Safety Recall Report 22V-254, that cap is required to be installed.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. In addition, the contact stated that the safety features were not visible on the radio screen. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with rear-view camera failure. The contact was informed that the rear-view camera needed to be replaced. The vehicle was repaired but the failure reoccurred. The dealer was contacted by phone and made aware of the failure. The contact was informed that parts were unavailable to repair the vehicle. The contact was informed that parts would be unavailable until 2027. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Protection); however, the part was unavailable.

While driving the power steering goes completely out. It jolts suddenly and causes to steer off course. The steering tightens up making it difficult to safely make turns. Occasionally the steering assist goes back on without warning, forcing another jolt and overcorrection. It can not be safely driven with this malfunction. It forces the wheel to suddenly turn hard unexpectedly., making it dangerous for me, my passengers, and other drivers in the road We have had the problem confirmed by a Ford service mechanic. A Steering Assist notification flashes on the dash, as well.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the battery was drained. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure was persistent. The contact stated that the vehicle was taken to the dealer several times, however the failure was not duplicated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 300.

The contact owns a 2015 Ford Escape. The contact stated that on several occasions while in reverse(R), the back-over prevention screen was black. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was not diagnosed or repaired; however, the contact was informed that the part for the recall repair was not yet available. The manufacturer was notified of the failure.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving reversing, the rearview camera was inoperable and the message "Back Up Camera Inoperative" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 40,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted. The failure mileage was approximately 96,000.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rearview camera image intermittently fluctuated, with the message "Camera Not Available" displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear image. The contact stated that the back-over prevention camera displayed a blank white screen. The failure mileage was unavailable.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed an upside-down image. The contact stated that the failure was persistent. The rear-view camera later displayed a black screen and failed to power on. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was unavailable for the recall repair. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2015 Ford Escape. The contact stated that they had received notification of notification of NHTSA Campaign Number : 25V695000 (BACK OVER PREVENTION) the local dealer was contacted however the vehicle was not remedied as the contact was advised that the parts to perform the recall repair were not yet available. The contact had experienced the failure stating that upon reversing the rear view camera would display blank or distorted; no warning lights were illuminated. The contact stated that the manufacturer had failed to provide a remedy in a timely manner. The manufacturer was not notified of the failure. The failure mileage was 140,000.

The contact owns a 2015 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to perform the recall repair were not yet available. The contact stated that while driving in reverse, the message "Contact Manufacturer" was displayed and the rearview camera screen image was black. The vehicle was taken to a dealer, who confirmed that the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 120,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over-prevention camera failed to display an image behind the vehicle. The message informing the contact that the back-over-prevention camera was unavailable was displayed. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure occurred at approximately 66,000.

Ford has yet to provide a remedy to this recall nearly a year after being notified. NHTSA: #25V695 Recall: #25SA9 REAR VIEW CAMERA INSPECTION

Backup camera malfunction recall. Parts still not available after almost a year. Repair is taking too long. I need my backup camera.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact stated that while reversing, the rear-view camera displayed an inverted, blank, or blue image. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and confirmed that parts were not yet available. The failure mileage was approximately 90,000.