Ford Escape 2004 — Reported problems

The contact owns a 2004 Ford Escape. The contact received notification of NHTSA Campaign Number: 04V602000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was taken to a local dealer, where other recall repairs were performed; however, the contact was advised that parts for NHSTA Campaign: 04V602000 (Latches/Locks/Linkages); were no longer being manufactured. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owned a 2004 Ford Escape. The contact's son stated while driving at approximately 45 MPH, he lost control of the vehicle and rolled. The contact stated that her son had gone unconscious and did not remember any details. The contact arrived at the scene and saw that the vehicle had rolled into a ditch. The contact stated that the vehicle had been rolled back over onto its four wheels. The contact noted that none of the air bags had deployed. The contact stated that the police were on the scene but had not issued a report. The contact drove her son to a local hospital where he received stitches to close a cut over his left eye on his forehead. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact was not aware of NHTSA Campaign Number: 14V165000 (Structure). The manufacturer had not been notified of the failure. The failure mileage was approximately 217,000.

A few times I have pressed the brakes when coming to a red light and stop signs But instead of my vehicle stopping it propelled me forward as it excellerated out of no where and pushed me into oncoming traffic, I almost was hit by other cars and I almost hit other cars and even have had to swerve onto the side walk to prevent myself from getting g hit by another car. If there were people walking, I would have definitely hit them! When I press the brake, I’m not expecting to accelerate instead Also apparently this recall of this issue was already done back in 2005 but i just purchased this vehicle in the fall of 2023 And the dealer says there is no recall since it’s already been fixed by the previous owner years ago But it needs to be fixed as it’s still doing it to me

Brake master cylinder is leaking brake fluid I read about a previous recall not sure if it pertains to my model but it leaks everytime I push my brake pedal

UNKNOWN

I have a 2004 Ford Escape which I absolutely love knocking on the door of almost 300,000 miles. Go Ford. But lately my airbag light blinks and my escape beeps 5 times every 8 seconds or so and then it repeats itself with a total of 20 beeps. After the beeping is finished my airbag light stays illuminated. When I checked online what it means it says a defective airbag. It is intermittent or when I am on long trips.

The contact owns a 2004 Ford Escape. The contact stated while driving 45 MPH, he heard an abnormal noise coming from the rear of the vehicle and started to smell fuel in the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and noticed the fuel tank straps were corroded and had caused the fuel tank to detach from the vehicle. The contact stated he manually taped the fuel tank straps and drove to his destination. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA ID Number: 10183774, however his year, make and model were not included. The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.

The body panel around the rear driver side shock mount has almost completely rusted away. Driving one day, I started to hear a loud clunking noise from the rear driver side. It started to get louder the more I drove it. Upon inspection, I found the body panel had completely rusted around the shock mount tower, which is only now connected to the rear floor panel. Without the support of the rest of the body panel, the metal is slowing ripping away where it is connected to the floor if it is driven. The vehicle is completely unsafe to drive now as the rear shock could rip away from the vehicle at any moment. There have been many complaints of this happening on the rear passenger side, which I also had on this vehicle. Roughly 5 years ago, I had an independent auto body shop repair rust on the passenger side shock mount/body panel where it had rusted through. I noticed a hole in the body panel when changing the rear shocks, but it was not large enough or bad enough at that point to create a safety issue. So, I had time to safety get it to an auto body shop for repair before it got bad. This same issue has now happened on the driver side and I am left with a car that is unsafe to drive. When the other side was repaired, there was no sign of rust or concern on the other side. So, it has completely rusted through in that 5-year time frame. I inquired about repairing this with an auto body shop, and I was told that the rust is too significant to repair safely and cost effectively. It would require extensive metal repair on the body and frame underneath it. This absolutely could have put myself, my passengers, and other drivers at risk if the rear shock and mount had unexpectedly ripped away from the body of the vehicle. It could have ripped through the rear body of the car or come in contact with the rear wheel while driving, causing a significant risk of losing control of the vehicle.

There seems to be a wiring grounding problem. I have had to replace multiple alternators over the length of time that I've had this vehicle. Whenever I have to use my windshield wipers during mid to heavy rain, along with lights, and heat/ac. The next day my alternator doesn't respond properly and generally will not run. After checking batteries, replacing batteries, blown fuses, I still end up having to get a new alternator. Which last until I back in the same situation. This car has completely shutoff while driving on the interstate and in traffic. The cigarette lighters do not work properly either; therefore I'm not able to charge my phone or use navigation systems.

after experiencing steering issues with this vehicle I had it inspected by a mechanic and was told the sub frame was rusted out. my research indicated repairs may be covered under a recall for this issue but found no recalls for this vin. the problem is exactly as described on the Ford web site yet this vehicle is not covered. was curious as to whether there is something that could be done.

in an attempt t improve the safety and drivability of m 2004 ford escape I went to have my shocks, struts, control arms, sway bar end links and ball joints and steering arms replaced. upon the installation I was informed that the rust on the sub frame is at a critical level and in danger of catastrophic failure. I did some research and found that the recall on the sub frame existed. however my local dealership denied that this recall existed for my vehicle. I was able to get the majority of the parts installed but there is issues with the threads inside the subframe that the hardware attaching the suspension components to the vehicle. I am reading that the "fix" for this recall is installing a support brace but do not fee that is an acceptable repair as the wheels may literally fall off of the car taking the front suspension with them as they go.

THE WHOLE UNDERBODY IS RUSTING AWAY ESPECIALLY THE FRAME, COULDN'T EVEN GET REGULAR MAINTENCE DONE SINCE THE RUST SO BAD. WE ALWAYS WASHED THE UNDERBODY AFTER IT SNOWED AND THAT DIDN'T STOP THE RUST FROM EATING AWAY THE SUV. I SEE THERE IS A RECALL FOR MY YEAR BUT WHEN I DO A VIN CHECK IT SAYS NO RECALL OPEN FOR MY VEHICLE. I HAD TO GET A WINDOW PUT IN HAD 4 DIFFERENT COMPANIES COME OUT TILL I COULD GET SOME ONE WILLING TO PUT IT IN SINCE THEY WHERE SCARED OF THE PINCH WHEEL FROM BEING SO RUSTY. THE FRAME IS SO BAD YOU CAN SEE THROUGH IT, I SCARED IT GOING TO BREAK AND LEAVE ME STRANDED OR WORSE IN A CAR ACCIDENT!

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO ASHEVILLE FORD LOCATED AT (611 BREVARD RD ASHEVILLE NC 28806 828 253 2731) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER 14V165000 (STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 180,000.

COLLEGE AGE DAUGHTER RECEIVED A CAR FROM GRANDPARENTS, 2004 FOR ESCAPE GARAGED ITS ENTIRE LIFE. RECEIVED AT 88,000 MILES. OVER THE PAST FEW DAYS, NOTICED A BANGING IN TRUNK AREA. REAR PASSENGER WHEEL WELL AND SHOCK TOWER MOUNTING AREA HAS RUSTED OUT AND THE SHOCK IS "FLOATING" IN PLACE. CAR CURRENTLY ONLY HAS 109,000 MILES ON IT! IF THIS IS SUCH A PROBLEM AS WE HAVE SEEN, THIS IS CLEARLY A MANUFACTURING DEFECT, AND SOMETHING THIS DETRIMENTAL SHOULD BE ISSUED A RECALL!!! CURRENTLY TRYING TO WEIGH OPTIONS AS THE REST OF THE VEHICLE RUNS GREAT, ENGINE IS STRONG, BUT THE COST TO REPAIR (IF WE CAN FIND SOMEONE WHO WILL) ALMOST EQUALS THE CURRENT VALUE OF THE CAR! NOW I HAVE A COMMUTING COLLEGE STUDENT WITH ONLY A PART TIME JOB WHO WILL NEED A CAR! SHAME ON YOU FORD FOR NOT STEPPING UP TO ACKNOWLEDGE THIS DEFECT! WE ARE ALSO LOOKING AT POTENTIAL LAWSUITS BECAUSE AS MENTIONED THIS CAR WAS PREVIOUSLY ENCLOSED AND STORED IN A GARAGE ALL ITS LIFE AND WAS ONLY DRIVEN BY HER GRANDMOTHER TO RUN OUT TO LOCAL STORES, ETC. SHAME!

JUST BOUGHT MY 2004 FORD ESCAPE K FRAME FRONT PASSENGER LOWER CONTROL ARM MOUNT RUSTED OUT EXACTLY THE WAY IT IS DESCRIBED IN RECALL CODE 14S02 AND MY CAR VIN IS NOT ON THE RECALL LIST FOR LOWER CONTROL ARM

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STARTED TO VEER TO THE RIGHT AND THE FRONT PASSENGER WHEEL STARTED TO MAKE A LOUD NOISE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE PASSENGER SIDE LOWER CONTROL ARM HOUSING WAS SEVERELY CORRODED AND THE FRONT DRIVER'S SIDE LOWER CONTROL ARM WAS BEGINNING TO FAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,500.

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. AN INDEPENDENT MECHANIC STATED THAT THE LOWER CONTROL ARM WAS RUSTED THROUGH ON THE FRONT PASSENGER SIDE WHEEL. THE MECHANIC ALSO STATED THAT A USED SUBFRAME WOULD BE NEEDED TO REPAIR THE VEHICLE. THE CONTACT CALLED JACK MADDEN FORD (825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781) 762-4200) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND ADVISED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 133,000.

AS WITH ALL OTHER POSTINGS THE REAR PASSENGER WHEEL WELL HAS COMPLETELY RUSTED OUT.AND THE CAR STARTED MAKING VERY LOUD CLUNKING NOISES. I DO NOT KNOW THE EXACT MOMENT THE WHEEL WELL COMPLETELY DEGRADED. THE REPAIR SHOP SAID IT IS NOT REPAIRABLE. SO WE ARE JUST NOW OUT A CAR. I JUST SPENT WAY TOO LONG CHATTING WITH SOMEONE FROM FORD WHO GAVE ME A POSTAL ADDRESS TO SEND A COMPLAINT TO. I THINK EVERYONE WHO HAS HAD THE ISSUE SHOULD SEND A COMPLAINT. MAIL: FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER, P.O. BOX 6248, DEARBORN, MI 48126, I AM ALSO CONSIDERING HIRING A LAWYER. I THINK THIS IS JUST WRONG. MY SON IS A COLLEGE STUDENT AND LEFT WITHOUT A CAR WHEN THIS IS OBVIOUSLY AN INFERIOR PRODUCT AND I CAN NOT BELIEVE THIS IS THE SERVICE THAT FORD WANTS TO PROVIDE. IF YOU WOULD LIKE TO BE A PART OF THE LAWSUIT PLEASE CONTACT ME AT [XXX]. THIS IS INSANE THAT THEY HAVE ADMITTED THE ISSUE, RECALLED THE FRONT END, CAME UP WITH AN INFERIOR SOLUTION AND NOW ARE GOING TO JUST SAY THERE IS NO RECALL. THIS IS A DANGEROUS ISSUE. THEY AT THE VERY LEAST SHOULD BUY PEOPLES ESCAPES FOR THE VALUE THEY WOULD BE WORTH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH ON THE HIGHWAY, THE REAR DRIVE AXLE FRACTURED CAUSING THE REAR DRIVERS SIDE WHEEL TO DETACH. AS A RESULT, THE VEHICLE SPUN OUT OF CONTROL AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS UNABLE TO BE DRIVEN. A POLICE OFFICER ASSISTED WITH MOVING THE VEHICLE OFF THE ROAD AND TOWING THE VEHICLE TO A FACILITY. AN APPOINTMENT WAS MADE WITH QUICK LANE AT APPLE FORD LINCOLN (8800 STANFORD BLVD, COLUMBIA, MD 21045, (410) 290-1100) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

VEHICLE WAS U ABLE TO CONTROL,CONSTANT ISSUES WITH TRANSMISSION AND IDLE KEPT GETTING STUCK,SPEED UP ON ITS OWN AND WAS UNABLE STOP WITHOUT THROWING CAR IN PARK WHILE DRIVING

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600) AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

RECENTLY PURCHASED CAR, CHECK ENGINE LIGHT CAME ON. DIAGNOSTICS SCAN SHOWS 2ND CYLINDER MISFIRE, IGNITION COIL FAULTY. WENT ONLINE TO CHECK COMMON ISSUES WITH THIS MODEL..IT IS A COMMON ISSUE WITH MOST 04 ESCAPES. LOTS OF COMPLAINTS FOR WHEEL WELL RUST..UPON INSPECTION, MINE TOO IS CORRODED AND THE SHOCK IS COMING THROUGH THE FLOOR BOARD IN THE HATCH. I HEARD NOISES WHILE DRIVING BUT HADN'T INSPECTED IT UNTIL NOW, AS I JUST BOUGHT THIS VEHICLE. THE CORRODED SPOTS WERE CONCEALED UNDER THE CARPET. UNSAFE TO DRIVE. MY PHOTOS ARE TOO LARGE TO UPLOAD.

ON THURSDAY 15 NOVEMBER 2018, I PARKED MY 2004 FORD ESCAPE LTD IN A PARKING-LOT AND WENT INTO MY OFFICE. WITHIN ONE HOUR, A FIRE BEGAN IN THE ENGINE COMPARTMENT THAT QUICKLY SPREAD TO THE REST OF THE VEHICLE. THE CAUSE OF THE FIRE IS UNKNOWN. THE VEHICLE WAS DETERMINED A TOTAL LOSS BY MY INSURANCE COMPANY.

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL FAILED DUE TO SEVERE RUST AND CORROSION OF THE SUBFRAME. THE CONTACT ATTEMPTED TO REPLACE THE CONTROL ARMS AND NOTICED THAT A HUGE CHUNK ON THE SUBFRAME WAS ROTTED AND CORRODED WITH A LARGE HOLE NEAR THE FRONT PASSENGER SIDE OF THE SUBFRAME. THE CONTACT STATED THAT THE STEERING WHEEL WAS APPROXIMATELY 40 DEGREES OFF BALANCE. IN ADDITION, THE STEERING WHEEL WAS ADJUSTED WHILE TURNING LEFT OR RIGHT TO PREVENT INDEPENDENTLY INTRUSIVE STEERING DUE TO THE STEERING IMBALANCE. THE CONTACT WAS UNABLE TO MAKE REPAIRS TO THE VEHICLE DUE TO THE DAMAGE ASSOCIATED WITH THE MOUNT OF THE SUBFRAME THAT HAD PARTIALLY DETACHED FROM THE VEHICLE. THE CONTACT CONCLUDED THAT ANY REPLACEMENT MEASURES IN RELATION TO THE FAILURE WOULD BE FAULTY. CHAMPION FORD VOLVO (2502 WEST 26TH STREET, ERIE, PENNSYLVANIA 16506, (814) 878-2500) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS INSPECTED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), IN WHICH THE CROSSBRACE WAS APPLIED TO THE VEHICLE FOR PREVENTATIVE SUBFAME DAMAGE IN JULY OF 2014. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTO FORD (A, 3301 EAST CENTRAL TEXAS EXPRESSWAY, KILLENE, TEXAS 76543 (254) 699-2629) WAS MADE AWARE OF THE RECALL IN 2015 AND STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THEREAFTER THERE WAS NO RESPONSE FROM THE DEALER AFTER CONTINUED ATTEMPTS TO COMMUNICATE VIA TELEPHONE/VOICEMAIL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN HITTING A BUMP IN THE ROAD, CAR PULLS SIDEWAVS. GOT CHECKED OUT. THEY FOUND EXCESSIVE CORROSION ON ENGINE CRADLE AND STEERING COMPONENTS WERE LOOSE AND AFFECTED BY EXCESSIVE CORROSION ON ENGINE CRADLE. STABILIZER ROD IS ALMOST READY TO FALL OFF. THEY ADVISED US NOT TO DRIVE THE CAR UNTIL ALL COMPONENTS ARE REPAIRED. STEERING IS ERRATIC AND TIRES SQUEAL WHEN TURNED LEFT OR RIGHT.THERE IS A RECALL FOR 386,000 OF THESE VEHICLES IN ROAD SALT STATES. WE LIVE IN ONE OF THEM, MICHIGAN. WHEN FORD PUT THE CAR ON THE RACK, THEY SAID SOMETHING IS SERIOUSLY WRONG: THAT THE WHEELS WERE BOWED OUT.BOUGHT CAR FROM FORD AFTER A 3-YEAR LEASE WAS OVER. NO PROBLEMS TIL NOW. THE CAR IS NOW 14 YEARS OLD, MILEAGE IS APPRX. 128,000.

THE VEHICLE WAS A 2004 FORD ESCAPE. IT WAS PARKED ON THE STREET, EVERYTHING WAS TURNED OFF AND THE VEHICLE WAS NOT RUNNING. I WAS IN WORK WHEN I WAS INFORMED THAT MY VEHICLE WAS ON FIRE. NOTHING WAS ON TO START THIS FIRE, IT HAPPENED SPONTANEOUSLY. THE FIRE SEEMS TO HAVE STARTED IN THE VICINITY OF THE DRIVERS SIDE ENGINE BAY. PREVIOUS TO THIS INCIDENT, THERE WERE NO MECHANICAL OR ELECTRICAL ISSUES WITH THE VEHICLE.

I WAS DRIVING DOWN THE HIGHWAY AND I LOST CONTROL OF MY VEHICLE I HAD NO STEERING TRUCK WAS SHIMMYING ALL OVER THE ROAD. WAS ABLE TO GET IT SLOWED DOWN AND UNDER CONTROL OVER TO THE SHOULDER OF THE ROAD AND WAS ABLE TO DRIVE IT SLOWLY OFF OF THE HIGHWAY WAS ABOUT 1 MILE FROM MY HOUSE. IT HAS NO STEERING WAS LOOKING UNDERNEATH OF TRUCK AND THE FRAME IS ROTTED ALL AROUND WHERE THE RECALL PART WAS PUT IN.

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THE STEERING WHEEL AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED BRUISING TO THE LEGS AND WAS UNCONSCIOUS. MEDICAL TREATMENT WAS RECEIVED. THE CONTACT WAS UNCERTAIN IF THE FRONT PASSENGER AND CURTAIN AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBER: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL); HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INQUIRED ABOUT ACCESS TO THE VEHICLE TO INVESTIGATE THE CAUSE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.

ON DECEMBER 2, 2016 I BOUGHT A 2004 FORD ESCAPE FROM CAR HOP IN TACOMA, WA. WITH A $ 800 DOLLAR DOWN PAYMENT.AFTER ABOUT 3 MONTHS THE CAR STARTED OVERHEATING. HAD IT FLUSHED. SEEMED TO FIX THE PROBLEM. STARTED AGAIN IN FEB OF 2017. TOOK IT INTO A SHOP OF CAR HOPS AND THEY SAID IT WAS WATER PUMP. WENT BACK TO HAVE REPLACED AND WAS TOLD THEY NO LONGER WORKED WITH CAR HOP. I NEED MY CAR FOR WORK I AM A CAREGIVER SO MY CAR IS NEEDED. WELL I HAD MY CAR TOWED TO A SHOP TOWARDS THE END OF MAY OF THIS YEAR, THE SHOP WAS A AND M AUTOMOTIVE. I PAIDED 533.69 TO GET WATER PUMP PUT IN. PROBLEM WAS NOT SOLVED. STILL OVER HEATING THEY SAID IT WAS A HEAD GASKET AND NEEDED A NEW ENGINE CAR TOWED BACK HOME SET THERE FOR ABOUT A WEEK AND HALF. ON JUNE 7TH HAD THE CAR TOWED TO MEINEKE, BECAUSE CAR HOP WORKS WITH THEM. IN THE MIST OF ALL THIS FROM THE START I CALLED CAR HOP AND TOLD THEM TO COME GET THE CAR I WAS NOT PAYING FOR SOMETHING THAT DOES NOT RUN. THIS IT TOOK 3 OR 4 TIMES TO GET TO THEM BECAUSE THEY CAN NOT COMMUNICATE. I WAS 130 LATE FROM MY MAY 15TH PAYMENT. THY KEPT ASKING FOR THAT NOT EVEN TALKING ABOUT REPAIRS. FINALLY, AFTER A WEEK THEY HAD MT TOW THE CAR TO MEINEKE ON JUNE 7TH. WAS TOLD IT WOULD TAKE UP TO 48 HOURS TO GET AN ESTIMATE. WELL AFTER 4 DAYS I CALLED THEM AND THEY SAID THEY STILL HAVE NOT RECEIVED THE ESTIMATE BUT CONTINUED ASKING FOR THE 130 AND STILL HAVE NOT APPLIED THE 533 TO MY ACCOUNT. CALLED AGAIN AFTER 2 DAYS SAME THING. ON JUNE 18TH I CALLED MEINEKE AND GOT ESTIMATE WITHIN 15 MINS. I EMAILED IT TO CAR HOP, NOW THEY ARE SAYING THEY NOT APPLYING THE 533 AND DID NOT DECIDE WHAT TO DO. PLUS, THEY ARE SAYING THEY WON'T HELP BECAUSE IT IS NOT COVERED BY WARRANTY. THEY KNEW THIS FROM THE DAY I TOLD THEM TO COME GET IT. THEY TOLD ME THEY WOULD HELP GET FIXED. I HAVE RECEIVED NOTHING BUT LIE AFTER LIE, POOR POOR CUSTOMER SERVICE. PLEASE HELP ME

I AM A MOTHER OF THREE CHILDREN WHOM I USE MY FORD TO DRIVE TO SCHOOL, I ALSO DEPEND ON IT TO GET ME TO WORK THREE WEEKS AGO I WAS ON MY WAY TO WORK MY CHILDREN PRESENT IN CAR WHEN WE HEARD A LOUD BANG FROM THE BACK OF MY SUV I PULLED OFF TO THE SIDE OF THE ROAD IMMEDIATELY TO CHECK OUT THE VEHICLE NOTHING SEEMED TO BE WRONG SO I RESUMED DRIVING FROM THAT DAY WHEN I DROVE THE CAR THERE WAS A CLANKING SOUND IN THE CABIN IT SOUNDED LIKE ONE OF MY DOORS WASN'T SHUT ALL THE WAY WHEN THEY WERE ALL SHUT. I HAD MY FATHER INSPECT MY FORD AND HE DISCOVERED THE PROBLEM. THE SUVS RIGHT REAR SHOCK HAD POPPED THREW THE PLASTIC CASING IN THE REAR OF MY SUV DUE TO THE ENTIRE MOUNT AND WHEEL WELL HAS COMPLETELY RUSTED AWAY. I CAN'T AFORD TO GET IT FIXED AND IT IS NOT SAFE TO DRIVE. I NEED HELP. THANK YOU.

DRIVING DON HIGHWAY MADE A GRINDING NOISE AND STOPPED ACCELERATING. MECHANIC TOLD ME THE TRANSMISSION SPIT OUT MY AXLES AND WOULD NOT HOLD THEM IN.

IT SEEMS ONE DAY I NOTICED MY AIRBAG LIGHT ON. IT IS USUALLY ON CONSTANTLY OR BLINKING. I AM NOT SURE WHY IT STAYS ON. I SEE A LOT OF COMPLAINTS ABOUT THESE AIRBAGS ON THIS SITE. I WISH I KNEW THIS PROBLEM PRIOR TO PURCHASING THIS CAR. I ALSO JUST RECENTLY HAD THE HOOD RELEASE CABLE BREAK ON ME. CALL THE DEALERSHIP AND THEY DON'T MAKE THEM ANYMORE. GREAT! WONDERFUL! WHEN I WENT TO THE PARTS STORE THE COUNTER PERSON SAID THAT THIS WAS THE 5TH FORD HOOD RELEASE THAT THEY HAD PEOPLE LOOKING FOR IN LESS THAN A MONTH. IS THERE SOME KIND OF RECALL FOR THE HOOD RELEASE CABLE? SHOULD THERE BE??

I WAS DRIVING ON A CITY STREET,BEGAN HAVING TROUBLE STEERING AND HEARD A LOUD NOISE FROM THE FRONT PASSENGER SIDE. ALMOST LIKE A FLAT TIRE. TOOK THE CAR TO THE DEALER AND WAS TOLD THE RIGHT FRONT SUB FRAME WAS RUSTED THROUGH. WAS TOLD THAT THE RECALL HAD ALREADY BEEN CLOSED AND THERE WAS NOTHING THEY COULD DO. MILEAGE IS AT 95000. WROTE TO CUSTOMER CARE FOR FURTHER ASSISTANCE AND WAS TOLD AGAIN THAT THERE WAS NOTHING THEY WILL DO. NHTSA SAFETY RECALL 14V-165.

CPSC:ABOUT A MONTH AGO I NOTICED A LOUD NOISE COMING FROM THE REAR PASSENGER SIDE OF MY VEHICLE WHEN GOING OVER BUMPS IN THE ROAD. UPON INSPECTION, I FOUND THE SHOCK CASING ON THE REAR PASSENGER SIDE IS COMPLETELY RUSTED OUT AND MY SHOCK MOUNT IS NO LONGER ATTATCHED TO MY VEHICLE. *DT *JS

PASSENGER SIDE REAR WHEEL WELL RUSTING AWAY. SHOCK TOWER MOUNT IS IN TREMENDOUS JEOPARDY. I HAVE LOOKED AT DOZENS OF SIMILAR MODEL YEAR ESCAPES THIS WEEKEND, INCLUDING ONE I OWN, AND THEY ARE ALL FINE. A REVIEW OF THE INTERNET SHOWS I AM NOT ALONE THOUGH. THOUSANDS OF REPORTS OF THE SAME ISSUE. WHAT TO DO?

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE SPONTANEOUSLY CAUGHT FIRE UNDER THE HOOD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

THE BACK LATCH TO THE WIDOWS FELL OFF. NOT SAFE! WAS NOT MOVING, PARKED.

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, SMOKE EMERGED FROM THE HOOD AND THE VEHICLE SPONTANEOUSLY CAUGHT FIRE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED A LOCAL DEALER (DON'S FORD, 5712 HORATIO ST, UTICA, NY 13502) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AT 1-800-392-3673 AND GOT THE AUTOMATED SYSTEM BEFORE THE CALL DISCONNECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

THE TWO HINGES HOLDING THE REAR WINDOW TO THE TAILGATE ARE BADLY CORRODED TO THE POINT THAT THE METAL BOLTS HAVE FAILED AND THE REAR WINDOW IS NOW A SAFETY HAZARD AND COULD FALL OFF DURING NORMAL DRIVING.