Ford Edge 2014 — Reported problems

The rear reverse camera is not working. When placed in reverse, it displays a blank screen, upside down image, or on a rare occasion it shows the rear image correctly. This same issue has been recalled by ford for model years 2015 thru current. The issue has been present long before 2015. My camera stopped working in 2019 - after the warranty had expired. This issue impacts my safety when shifting into reverse. On occasion when the camera displays a correct image, I use it for backing up, but it flips or goes blank while backing up.

I took my 2014 Ford Edge in for an annual inspection and discovered severe rust over the entire frame and a large hole rusted through the subframe. The rust had spread to the suspension and exhaust pipe. The car failed inspection and after seeking multiple consultations from auto body repair shops it was deemed the car needs a whole new frame, subframe, suspention within 1 year and a new exhaust pipe. I researched the issue and learned this is a widespread and reported issue with subframes and suspension mounting points on 2007–2014 Ford Edges that can suffer from severe, premature rust and structural rotting in "salt belt" states where road salt is used. My Edge was purchased from an owner in Massachusetts where they drove it for 10 years and that is a salt belt state. I can no longer drive the car because this heavy corrosion can cause the control arm or toe link bracket to separate from the rusted subframe, leading to a sudden loss of vehicle control. Ford did not to issue a formal recall for the subframe rust and instead created Customer Satisfaction Program 20N06 to explicitly address severe subframe rust. However this program only applies to cars within the 10 year warranty or less than 150K miles. My Edge is outside warranty by 1 year and only has 132K miles. There were no warning signs or communication from Ford regarding this issue and they clearly acknowledge this is manufacturer fault.

Rear camera not working, blank screen, upside down picture, distorted picture. Same issue which was recalled by ford on earlier models, ie 2013

Rear view camera, image is displayed upside down or will also go blank sometimes.

The rear view mirror backup camera continues to stop working and occasionally camera shows everything 280 degrees upside down. this is a MAJOR safety issue !!!!!!

The backup camera works periodically. Over a year ago, I went to Fiesta Ford to complain but it would cost me over $1000 to repair the camera. Many rimes it will start to work and during my back up, the screen would go black. There were several times when this occurred where I almost backed into another car backing up at the same time. The message on the screen says camera currently not available.

On three separate occasions, the brake pedal has gone all the way to the floor, with braking power reduced to a scary, dangerous level. An independent mechanic ran a diagnostic scan on one of those occasions and received an ABS Module fault. They bled the system, and the brakes worked well (fault went away) -- until the next incident, in which the car decided to randomly 'fix' itself about 20 minutes later. Independent shop and the dealership performed in-depth inspections of the entire braking system and could not find the issue. This hydraulic failure is a documented safety problem on other Edge models and should be the subject of a recall for the 2014 Ford Edge.

Brake pedal felt mushy, took vehicle to repair shop and had master cylinder replaced. Problem persisted so took vehicle to a different repair shop and had brake booster replaced. Pedal felt firmer but then a hissing sound could be heard while driving without using brakes. Had brake booster replaced again as well as the vacuum hose connected to booster. Now Pedal goes all the way the floor requiring excessive pressure to stop vehicle and a high pitched hissing sound is heard when applying pressure to brake pedal. Hissing sound still present while car in motion without touching brakes. Vehicle had to be put into neutral to stop. Backing out of driveway, vehicle continues to roll slightly even when Pedal pushed to floor. Mo warning lights have ever come on and brake fluid reservoir needs frequent additions of fluid.

The backup camera malfunctions, and has been doing so for about a year. When the vehicle is put into REVERSE sometimes the camera screen will be black for a few moments, followed by a message that the camera isn't available, and that I should contact my dealer. Sometimes it will come on, but show an upside-down image. There are active recalls for this problem, but I can't seem to get my VIN on the recall list so that this safety issue can be fixed.

Ford has a recall on all back up cameras on Ford Edges due to the camera malfunctioning but they only have the recall back to year 2015. My camera has been malfunctioning forever but I did and do not want to pay to get it corrected. The camera shows everything upside down. I feel Ford should fix every camera that has issues, not just from 2015 and beyond.

My backup camera has had problems for a least a year and a half with my backup camera being inverted or black at times, more often than functioning correctly. In addition over the last 6 months my entire infotainment center goes black at which time I have no access to climate controls, navigation, radio or Bluetooth connections for cell phone. Consider the recent recall for vehicles one year newer then mine I’m sure there are others within my year and older experiencing this problem

I’ve had some serious problems with my back up camera sometimes it blacks out and turns completely black in the middle of me backing up a few times I almost ran into a car and a person backing up and then when it goes blank all of a sudden I couldn’t see. Also sometimes the picture will turn upside down and get distorted. I was going to get it looked at and I spoke with a friend that has a 2013 Ford edge and said they were having the same problems with their back up camera. So I looked it up online and noticed there’s a recall on all backup cameras on Ford vehicles, it said it started 2015 and up, and it stated that the problems that they were having were the exact same problems that I’m having but when I put my information in, it says there’s no recall on my car so if it’s the specific year, I don’t know, but I’m obviously having the exact same problems with my backup camera and I feel like it’s dangerous and I’m sure I’m not the only vehicle that that’s happened to, especially with them having a recall on their backup cameras. I feel that ford should recall on the backup cameras for more than just the 2015 and up, my model is a 2014 Ford edge sport and definitely is having the exact same problems as the other recalls on their back up cameras

Ford has the abs valve on back order for over 700 vehicles with no delivery date in sight. The vehicles are worthless at this point because they can’t be fixed or driven safely.

In busy traffic brake pedal went all the way to floor almost causing me to hit vehicle in front of me. Vehicle was towed to my mechanic at which time he informed me this is an ongoing issue with Ford and is recall issue. I have contacted my local Ford dealer as well as Ford Motor company and filed a claim.Vehicle has not been repaired. I hope sooner than later Ford will acknowledge this ongoing issue as this is a very catastrophic loss!!

My ABS module/ hydraulic control unit isn’t working . My ford dealership, Autonation Lincoln Clearwater, could not find a replacement and were told that they weren’t making them anymore . I found that there were recalls on years 2015 and 2016

The backup camera on my 2014 Ford Edge is upside down. At night, the picture is completely unrecognizable. This year should have been included in the recent recall.

I am an automotive service technology teacher, retired. The ABS system on this vehicle failed without warning and without any trouble codes. No lights, no codes. The pedal sinks nearly to the floor, but does engage the brakes once the ABS chambers fill with fluid. But, by the time brakes begin to engage, one's heart skips a beat and it actually takes 1/2 second longer for the brakes to actually work. If not for my tall stature, I might not be able to reach the distance it takes to get hydraulic pressure. Brakes work, but marginally due to interference with floor. My research indicates this is a relatively common problem with these vehicles. Folks need to be warned! A recall is in order; at the very least a service bulletin and a customer notification. I'll fix it, but I shouldn't need to. I'll save the old unit and ship it if anybody wants to inspect it.

THE REAR VIEW CAMERA DISPLAYS A DISTORTED IMAGE ON THE CENTER OF THE DISPLAY SCREEN WHEN THE VEHICLE IS IN REVERSE.

The contact owns a 2014 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to an independent mechanic, where it was diagnosed with a rear-view camera system failure. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall which had a similar failure description; however, the vehicle was not associated. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Rear back up camera stopped working after image turned upside down for a few days.

faulty rear-view camera

The contact owns a 2014 Ford Edge. The contact stated that on several occasions for over a year, when the vehicle was shifted into reverse(R), the back over prevention image was turned upside down. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

1) my rear view camera is disoriented when car is in reverse. Sometimes the picture on the screen is upside down or doesnt show anything at all. 2) drivers seat belt does not clip in correctly. I have to push the red button in for the seat belt to clip into place.

I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.

My backup camera is failing periodically

The contact owns a 2014 Ford Edge. The contact stated that the rearview camera was working periodically while reversing. There were no warning lights illuminated. The contact called the local dealer, who confirmed there were no recalls associated with the VIN related to the failure. The vehicle was not diagnosed or repaired. Upon further research, the contact linked the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was contacted, who filed a claim and referred the contact to the BBB, who referred her to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.

When in reverse, the backup camera in my vehicle no longer functions. The view is displayed upside down which is very disorienting or the screen rapidly flashes.

Abs module failed

My Ford has the rear view camera which at the time was an upgrade. Unfortunately it has not worked in the last 1 year. It has blanked out and shows upside down. According to the dealership only the 2015 and up had the recall. I understand that in 2014 was the year that back up cameras were required in cars. That is why we paid for an upgrade and purchased hours. And now all cars have them. I like to have ours fixed if at all possible without out of pocket.

The contact owns a 2014 Ford Edge. The contact stated that the back over prevention camera intermittently failed to operate as needed. The contact stated that the failure was related to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 64,000.

The backup camera has stopped working. Sometimes it appears fuzzy when the car is put into reverse, other times the screen is black and says I need to contact my local dealership. The screen can also stay that way after I place the vehicle back into drive for several minutes before it goes back to the accessory screen. This issue started out as just sometimes a problem and sometimes the camera would work fine. It is at the point now that it never works anymore. I also have had issues with the rear cross traffic sensors "detecting" things when the car is in reverse that aren't there. It can be very dangerous because you think something is behind the car that is not there and can cause the driver to slam on the brakes. This issue does not happen on a regular basis, just sometimes. The vehicle is available for inspection for all problems. None of the problems have been inspected by anyone professionally yet. A Dealership has not confirmed the issues either.

The contact owns a 2014 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera displayed an upside-down image. Occasionally, the picture or the view was distorted. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 194,000.

The contact owns a 2014 Ford Edge. The contact stated that while shifted into reverse(R), the rear-view camera image was either black or displayed upside down. The contact stated that the failure was intermittent. There was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 98,000.

Back up camera stopped working. Back up sensors either don’t work or will just beep when nothing is behind the car. Don’t have exact date it stopped working because it started working for 1 day and then stopped working again. It has been probably 8 or 9 months since it has worked.

While driving at approximately 10 mph I attempted to make a left hand turn. Something popped in my front end causing my vehicle to immediately pull to the left and into a landscaping rock. The incident caused the entire wheel and left front side to completely break. Air bags did not deploy

The contact owns a 2014 Ford Edge. The contact stated that while attempting to decelerate and depressing the brake pedal, there was an abnormal grinding sound coming from the brakes. Additionally, the contact stated that the vehicle failed to detect other nearby vehicles as intended. The vehicle was taken to a local Pep Boys, where the rear rotors and brake pads were replaced. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken back to the same local Pep Boys, where the vehicle was diagnosed with a check engine, transmission, ABS, Cruise Control Module, and seat module failure. The local Pep Boys diagnosed the vehicle with an ABS module failure that impacted the performance of several other safety features. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired because there was no recall associated with the VIN. The vehicle was not repaired. In addition, the contact related the failure to NHTSA Campaign Number: 16V733000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

When I purchased my 2014 Ford Edge SEL from North Central Ford, I informed the dealership that the backup camera consistently displayed the error message: “Camera is unavailable, please contact your dealership.” This occurred every time the vehicle was placed in reverse. Additionally, the SYNC display would become unresponsive, disabling access to the phone, climate control, radio, and other settings. The dealership refused to fix the issue and instead offered to replace the entire SYNC system with an upgrade costing around $800. This issue has persisted since purchase in January 2018. The Ford Edge has significant blind spots, and the backup camera is essential for safe reversing. I recently discovered that Ford issued a recall for similar issues, but my model is not included—even though it clearly suffers from the same defect. I request that the 2014 Ford Edge SEL be included in the recall to address this safety-critical issue.

My vehicle started having a "spongy" pedal feel when I pushed on my brakes going to work and returning home. I was going to be taking my grandchildren to Branson, MO, on Thursday morning, [XXX], and was able to get Marvin Merritt, mechanic, to look at my vehicle before leaving to make sure we would be okay traveling. Marvin notified me that my brake booster needed replace and it was not safe to travel. I made other arrangements to go to Branson. When I got back I paid Marvin for services rendered and got my letter from the Ford Motor Company Dated March 2024. I took my letter, the invoice from Marvin Merritt and turned it into Friendly Ford Dealership / Service man, Derrick and he filed a claim for me and said he did not see any reason why they would deny my claim based on the information I turned in. I waited 4 week, calling weekly for updates, before being told my claim was being denied. Derrick gave me the following number to call 1-800-392-3673 and they stated they would not honor the warrenty because it was not fixed at a Ford Dealership. I asked for an email or mailing address so I could send my information to them and was denied. She stated she would give me a claim number which was case # [XXX]. and I shared the following information on the phone. 1.“I received Ford’s March 2024 letter stating that if my vehicle had exceeded 150,000 miles, coverage would continue through November 30, 2025. My vehicle had exceeded that mileage, so I relied on this written coverage.” 2.“I had the brake booster repaired on July 11, 2025—well within the coverage period Ford outlined. Despite this, my claim was denied.” 3.“I am requesting Ford to honor its written commitment and reimburse the cost of my repair. Given that this matter involves a brake system safety issue, I trust Ford will resolve this promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Ford Edge. The contact stated that while driving at slower speeds, the vehicle hesitated while accelerating with the accelerator pedal depressed, and the vehicle to respond as needed. The check engine warning light was illuminated. The contact stated the vehicle was consuming an excessive amount of fuel, with an abnormal burning metal odor entering the cabin of the vehicle through the air vents. The contact scanned the vehicle with an OBD-2 scanner and retrieved error codes for the Power Control Module, Steering Column Control Module, and Power Train Control Module. The vehicle was taken to a local dealer to be diagnosed; however, the cause of the failure was unknown because the contact had previously cleared the error codes twice. The contact related the failure to Manufacturer Recall: 24E10; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

Brake booster faulty.