Fiat 500 2018 — Reported problems

See attached document for complaint

I was notified of the recall for my car and took it to the dealer. The dealer told me there is no fix for this recall and that they could not do anything about it sending me away.

The contact owns a 2018 Fiat 500. The contact took the vehicle to the local dealer and was informed that the lug nuts needed to be replaced. The vehicle was not repaired. The contact took the vehicle to a tire shop and was informed that the lug nuts needed to be shattered to be replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 53,000.

CAR HAS 12XXX MILES ON IT - 80% OF WHICH BEING FREEWAY MILES. BROUGHT INTO THE DEALER TODAY FOR A COMPLAINT OF THE CAR DIVING TO THE RIGHT WHEN THE BRAKES ARE APPLIED AGGRESSIVELY AT THOSE SPEEDS. DISCS, PADS, AND CALIPERS ALL FOUND TO BE IN PERFECT CONDITION. INTERNET FORUMS ARE CRAWLING WITH THE SAME COMPLAINT. DEALER TEST DROVE AN IDENTICAL MODEL WITH ONLY 83 MILES ON IT AND EXPERIENCED THE EXACT SAME ISSUE. THIS IS A PERFORMANCE CAR WITH A POTENTIALLY DANGEROUS SAFETY DEFECT IN ONE OF ITS MOST IMPORTANT SYSTEMS. DEALER REPORTED ALL THEY CAN DO AT THE MOMENT IS SEND THE INFORMATION UP THE CHAIN TO THEIR REGIONAL DIRECTOR.

BOUT THE CAR AND WAS CLEANING THE SEATS (I'M A SMOKER SO WIPING THE ASHES OFF) AND NOTICED A DEPRESSION/INDENTATION IN THE DRIVER SEAT AND PASSENGER SEAT AS WELL AS A PLASTIC CORD INDER THE SEAT COVER ON THE PASSENGER SIDE. HAD THE DEALERSHIP LOOK AT IT AND THEY SAID THEY WOULD FIX THE PROBLEMS, WELL THE DEALERSHIP MADE THE SEATS EVEN WORSE DOING A CRAP JOB ON THE COVERS. VERY DISSATISFIED WITH FIAT AS WELL AS THE DEALERSHIP.