Cadillac SRX 2015 — Problemas reportados

Started hearing sounds on both sides of the car while driving. A sound that got louder the faster we went. Driving home on a 65 mile journey, about 12 miles from the house the ABS, Brake, and traction control lights all came on and stayed on. The car felt like it was much harder to drive. Pulled over safely and picked up the manual. Not much in there. Did a quick search on the web and found that this issue seems to be a long standing issue for my model car but that I could try to drive it home but do so with extra caution it don’t drive if the roads were wet. Roads were dry. Made it home and started checking fuses, battery, brake fluid and such Finding all apparently working. Took the car to a service center and explained the problem. He shook his head and said it’s likely the EBCM (electronic brake control module) and that he’s seen lots of them come in. He continued that the issue is that GM has discontinued the EBCM for that car and others. I asked him to run diagnostics and provide me with the codes shown. Unfortunately he was spot on when I saw the print out showing code u056D Brake control module failure. He goes on to say that parts can be hard to find. Checked with Cadillac and sure enough they don’t make the part any longer and as such I’m on my own. They could offer me a discount on a trade in but cannot fix the car. For real? When the EBCM goes out it’s designed to limit some of the vehicle controls like braking and traction control. Why no recall? Why create a safety issue that you are unwilling to fix. My wife has to drive 65 miles to help her 86 year old mom but this car is now very limited and not safe. My repair shop called and he found a used replacement at $900 not including the $700 price of reprogramming the VIN into the module and installing the part. Seems a recall should be implemented with Cadillac finding a reasonable solution for their customers. Without repair the car is not safe.

The headlight went dim and put in new but that didn’t work for long now I can’t drive at night can’t see road. Only had less than 2 years

On June 16, 2026, while traveling southbound on Highway 67 in Cedar Hill, Texas, my 2015 Cadillac SRX suffered a sudden, catastrophic tracking failure and crashed into a highway wall (Cedar Hill PD CFS Report 7655). Component Failed & Availability: The rear suspension toe link assembly separated at highway speeds, a direct failure matching active GM safety recall NHTSA 21V473. The totaled, un-repaired vehicle is preserved at a Copart yard and is 100% available for inspection. Safety Risk: The sudden tracking loss at highway speeds caused an immediate, un-correctable collision with a concrete wall, creating a severe, life-threatening risk to myself and surrounding traffic. Service Confirmation: On June 2, 2026 (at 165,006 miles), an independent service center (Discount Tire) documented an over-torque of the rear right wheel to 140 ft-lbs, introducing severe mechanical stress directly adjacent to the defective recall joint right before the crash. Inspections & Warnings: Documented by responding police (CFS Report 7655). There were zero dashboard warning lamps, messages, or physical symptoms prior to the sudden structural failure.

the headlights are so dim that the car is not usable at night. I was told by the Cadillac dealership that this is a known problem with GM/Cadillac. The low beam gets so hot that it turns the reflectivity of the chrome to gray. The fix is to replace both right and left headlight assembly.

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at 60 MPH, they struck a hog in a T-boned crash. The vehicle was towed to an autobody facility. After the crash, the airbag signal turned off. The driver noticed smoke emerging from the front of the vehicle, but no fire was present. A police report was filed. There was an air releasing sound detected, and the driver hesitated to exit the vehicle. The contact sustained injuries to her chest and had soreness, but medical attention was not provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000. The contact indicated that the vehicle may be a total loss.

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights were extremely dim and failed to provide sufficient illumination of the roadway. The failure significantly reduced visibility and created a safety hazard. The vehicle was driven to a dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 32,388.

The trunk which operates by key fob only is no longer remaining open as it should. Instead the trunk will immediately upon opening begin to lower as very quickly. Once the automatic lowering hits the half way point, it will quickly close shut. This a liftgate issue/failure that has great potential to cause extreme harm to someone placing or retrieving items from the trunk; harm that has the potential to be fatal. This is the 2nd major safety issue that I've reported to GM (Cadillac) and no accountability has been taken. I've been told that they are aware of this issue (and the other) as they have been reported by other owners; however, they will love to offer money off if I purchased a new vehicle with them. This is absurd.

My headlights have deteriorated to the point that the vehicle can’t be driven at night. GM/Cadillac acknowledged this as a problem with this particular model. I sent an email to the Cadillac CEO, Rory Harvey. I received a call from an executive assistant stating that this issue was addressed prior to my report. I stated I could not use the vehicle at night due to safety issues. Her response was to offer me a discount on a new purchase. My vehicle now has a significant safety issue. The Cadillac dealer quoted my a price of $2,600 to replace the headlights.

The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens, but there was no improvement, and the driver was unable to see the roadway properly while driving at night. The contact had to drive with the high beams activated. Additionally, the information center was frozen. The vehicle was taken to an independent mechanic who replaced the bulbs. The vehicle was repaired, but the failure recurred. The vehicle was taken to another independent mechanic, who informed the contact that the headlight assembly needed to be replaced. The contact called the local dealer, who informed the contact that the reflector material had burned off. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.

Nothing has happened yet, however, we just bought this vehicle and the Stabilitrack light came on 2 days after we bought it. We took it to a mechanic and it coded C056D, brake module hardware fault. He said that "the Cadillac must go to the dealership, 2010-2016 SRX's have brake control module problems and they don't make the module anymore so it has to be removed and sent off for rebuild then programmed to the car." How in the world can Cadillac have a known problem, and quit making the part that fixes it? If you get on Cadillac forums, it is all they talk about on these models. Cadillac should be held responsible for fixing this problem for thousands of Cadillac owners so that we can drive with no braking problems!! We just got a bid from our closest Cadillac dealership and the cost to rebuild the part is $2000, labor $1000 and we would be without a car for 2 weeks!!!

problems with low beam headlights, which often resulted in dimness, fogging, or premature burnout due to faulty weather seals that allowed moisture into the headlight housings I’ve owned more than 5 cadillac srx different models from 2010-2016 and they all have this problem. I can’t see anything after changing the headlights low beam bulbs and the dealer told me to change the headlights assembly and it’s pretty pricey It’s an safety issue because I can’t see the roadway and I can’t turn my high beams on all the time due to will affect other drivers on the opposite side of road.

The contact owns a 2015 Cadillac SRX. The contact stated that while attempting to start the vehicle, the ABS module warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that parts were no longer being manufactured to replace the part. The approximate failure mileage was 74,000.

Elsie Fletcher MD OAG Consumer Protection Division 301 386 6210 Regarding notice received dated 5/7/2025 of case closing 5/28/205: Requesting reopening of [XXX]. Please find attached requested documentation of "Ourisman" brand GM auto repair facilities "Chevrolet of Bowie" and "Chevrolet of Marlow Heights". These new, used, and certified pre-owned car dealerships are providing lock-smithing, auto repair services, advertising check engine light services for GM models unidentified or unavailable by JD Power and the N.A.D.A (National Automobile Dealers Association) for trade-in pricing. This results in: 1) Refurbished, aftermarket automobile repair parts resold by AutoZone, Advance Auto Parts, and Rock Auto of suspect year compatibility and road worthiness. 2) Failing MDOT safety protocols required for state inspection and VEIP compliance, out-of-state registrars can purchase vehicles in VA with GI-Bill accessibility or other states with industry related, company affiliations which are either unsafe or able to be resold in ancillary used car markets. The concerned two vehicles 2012 Chevy Malibu LT (title to myself) and 2015 Cadillac SRX (sold by Cadillac of Greenbelt MD, now Honda of Greenbelt MD and upselling of new Cadillac marketed to Cadillac registrant Janice Thom-Collins by Jim Coleman's of Silver Spring MD) The lack of oversight and reduced scrutiny of 3rd-party dealerships and resellers creates an environment profitable to price gouging, tempting to criminal misrepresentation of mechanic services, and increased concern to NTSHA purview: [XXX] [XXX] p2 cites a merger of USAA with Nevada Credit Union. A 2012 Suzuki Kizashi was sold as well as 2012 Chevy Malibu from a VA dealership with electrical fire hazards uncorrected. Sport Chevrolet Company, LLC of Silver Spring offered $100 to trade in valued at $1,500. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2015 Cadillac SRX with 87,397 has a failed Electronic Brake Control Module (EBCM) or ABS module. It can be made available for inspection upon request. Alexander Cadillac of Oxnard refuses to repair it stating a replacement part is no longer available (it can be repaired by a specialty repair company). They cite liability by using after market or repaired parts. Without a functioning EBCM - ABS,power steering and traction control do not work which puts me and others at risk. Worse, the failed EBCM is now causing the car to go into "limp mode", which cuts power to the engine and prevent acceleration. When making a turn onto a street, it suddenly went into limp mode and I was almost hit by an approaching semi-truck. The problem was identified by Alexander of Oxnard service center - but they refuse to make any effort to remedy the problem. There are multiple blogs on the internet citing similar systemic issues with the EBCM that is no longer manufactured but can be repaired by a specialty shop. Lights on the dash first started to appear in September 2024. Lights include ABS, Brake and traction control / stability light. New lights started to appear in June 2025 including Check Engine, headlamp and auto-parking symbols. Alexander Cadillac of Oxnard cites that the EBCM is drawing too much current and causing issues to other systems on the car - a cascading effect. I am very afraid to drive the car and fear that it will lose power when needed, stall or the brakes will lock up.

My vehicle caught fire while driving it. There was no warning…no engine lights on, no smoking engine. The fire seemed to start behind the dashboard of the passenger side. Less than 5 minutes and the car was completely engulfed in flames. My insurance company said there was too much damage to tell me what caused the fire.

The contact owns a 2015 Cadillac SRX. The contact stated while driving at various speeds, the vehicle hesitated while responding and made an abnormal squeaking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with differential failure. The contact was informed that the differential needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 61,000.

The CUE touchscreen display has cracked for the second time in seven years without any physical impact. This appears to be a widespread defect in Cadillac SRX models. The screen becomes unresponsive and is a major distraction while driving, impacting safety, navigation, climate control, and backup camera visibility. Cadillac previously replaced it under warranty, but it has failed again. GM has not issued a recall despite hundreds of similar reports.”

Vehicle lurches from 0-20mph since purchase of vehicle from Greenbelt Caddillac. Vehicle only serviced there until no longer in business. Shifter linkage cable issue assumed. Parking brake disengages prior to switch depress. In automatic mode, when switched to manual, shifter does not highlight that it is engaged in shifter box. Dashboard shows change in transmission function. Camshaft Position Sensor Bank 1 code returned around 100-120k+ miles after 2 flat tires and suspension serviced by Caliber Collision. OnStar taking control of vehicle suspected of causing timing belt to skip timing supported by Chevrolet Ourisman of Bowie. Paid $800-1000 to Ourisman for service and diagnostic. Ourisman suggested engine needed to be opened to fully inspect or replaced for $6-8000. A piece of the sensor was claimed to have broken off and fallen into lower engine manifold. Vehicle would rev when stopped and putter to halt. Vehicle would start and stick in second gear up to 40mph until stopping and refusing to start. Engine replacement evaluation reconfirmed by Foreign Auto Parts of Annapolis, MD after explanation. Chevrolet of Silver Spring attempted to buy car for $100 after suspect inspection. Declined. 3 new sensors were changed manually though did not turn off the check engine light, still returning bank 1 camshaft sensor. Eventually vehicle towed to MZ Auto Repair 9500 Allentown Rd, Fort Washington. Engine swapped, battery changed and check engine light cleared. Vehicle ran for 2000-3000 miles until check engine light returned with same code Bank 1 Camshaft Position Sensor. Vehicle presumed tampered with during lifetime of use however original lurch during engagement of powertrain implicates feigned manufacturer defect or original Cadillac of Greenbelt.

The contact owns a 2015 Cadillac SRX. The contact stated the headlights failed to properly illuminate the roadway while driving. The vehicle was taken to an independent mechanic who replaced the headlights; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was 153,199.

The headlights are a safety hazzard. The dealership that I purchased the car from, did not inform me of the extremely low headlights. They insist it passes PA guidelines. But they are in fact too low to drive safely at night. It's as if there are no headlights on at all. I found out there WAS a recall on these headlights. But only until 2019. Cadillac is no longer under any obligation to fix the problem. REALLY? That should have been a full recall on the hazerdous headlight for ALL of these vehicles. Not just some. Why would they allow these poor headlights to be on the road at night? Are they waiting for someone to get killed in a horrible accicent?

Lights became so dim it was impossible to see at night. I replaced the bulbs multiple times with no remedy. I also had the outer shell cleaned which still did not help. I had to finally have the whole assembly replaced.

The contact owns a 2015 Cadillac SRX. The contact was informed by a neighbor that the driver's side headlight was dim. The contact stated that while driving at undisclosed speeds, the headlights failed to provide adequate lighting. The contact drove the vehicle with the high-beam headlights. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who changed the light bulbs, but the failure recurred. The mechanic informed the contact that a headlight assembly replacement was needed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 32,000.

Head lights are very dim at night and can only see about 5 feet in front of me when driving at night

Vehicle Safety Complaint – 2015 Cadillac SRX VIN: [XXX] Mileage: 75,000 miles Location: Flint MI I am experiencing multiple issues with my 2015 Cadillac SRX that pose serious safety concerns. EVAP Solenoid and Throttle Failure: The EVAP solenoid and throttle are not functioning properly, leading to performance issues. Gas cap light comes on.The SUV struggles to accelerate, especially when attempting to merge or drive at highway speeds. Rear Suspension Not Repaired:The rear suspension problem was not properly repaired by Al Serra Cadillac, despite previous service.This has resulted in unstable handling and potential safety risks while driving.Acceleration Issues: At 75,000 miles, the vehicle is failing to accelerate properly, which is extremely dangerous when merging onto highways or making quick maneuvers.Safety Concerns:The throttle and acceleration issues make it difficult to maintain safe driving speeds.The rear suspension problem impacts the vehicle’s stability and handling.These issues create a serious risk to both myself and other drivers on the road. Attempts to Resolve: The rear suspension was previously serviced by Al Serra Cadillac, but the issue persists.The problem has not been adequately addressed by the dealership. I am requesting immediate attention to these concerns, as they directly impact vehicle safety. I would like Cadillac and the National Highway Traffic Safety Administration (NHTSA) to investigate these failures and determine if they are related to existing recalls or defects. Next Steps:Please advise on how to proceed with repairs and any potential recalls or warranty coverage that may apply. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights were extremely dim, limiting the visibility of the roadway. The contact was concerned that the failure might cause a crash. There was no warning light illuminated. The vehicle was taken to a local dealer,r where the vehicle was diagnosed, and the contact was informed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.

This vehicle has had an intermittent (for a few years) issue with all of the warning lights (ABS,Stabilitrak,Parking Brake,Steering) coming on when starting. If you tried to drive it, you would have no power steering causing the vehicle difficult to handle. This would not happen every time it was started. We took the car to the local Cadillac dealership and were told nothing was wrong and it was just the system going through the electronic check system and to just not put it in gear until after the lights cleared. That actually did work sometimes. Recently, it came off and would never go off. We took it to a shop that does other work on other vehicles for me. He found that the Electronic Brake Control Module was bad. He tried to source a replacement one but found that it was discontinued with no alternate part. He did find a used one which we are waiting on to be delivered and then installed. My first concern is that if this happened when my wife was driving she could lose control of the vehicle causing an accident. My second concern is how can GM discontinue a known problem (I found multiple forums discussing this issue) part with no replacement. The vehicle is 10 years old with only 75K miles. I have read this has been an issue for quite a few years.

The headlights are failing despite replacing the bulbs. The vehicle can not be driven at night. The bulbs were replaced by a mechanics shop. There has been no warning light or error messages on the dashboard.

The contact owns a 2015 Cadillac SRX. The contact stated that while operating the vehicle at night, the front headlights were extremely dim, causing a visibility hazard for the driver. The cause of the failure was not yet determined. The contact stated that the front headlamp assemblies were previously replaced due to the same failure; however, the failure reoccurred. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 99,700.

On Monday, August 5, 2024 when I started the vehicle and began driving to work I noticed upon startup the engine was clearly noticeably louder. It also made a strange bogging downshift type noise when idling. Upon driving, the noise seemed to go in and out but once reaching approximately 40mph the noise got noticeably loud again and the vehicle seemed as though it was having gear shifting issues. I had the transmission fluid flushed and filled costing me $300. This seemed to help but very little.I did research to find recalls on the vehicle and found “Special Coverage 18029, Reference # N172115200”, which is an Inoperative Purge Solenoid. THIS IS A DEFECTIVE PART INSTALLED BY MANUFACTURER. I was unsure if this was the issue with the vehicle however doing research it was very possible. I contacted GM more than once and was stonewalled. All they said was to contact my local Cadillac Dealership to have the issue diagnosed and repaired at my cost. They offered no resolution although it’s a defectively installed part by GM at the factory. Engine light came on for the first time Thursday, 01/09/‘25. I used the diagnostic computer tool from AutoZone and the printed results showed it was in fact the Engine Variable Valve Timing Solenoid and Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A “Code P0016”. The vehicle has been dangerous to drive nearly stalling out or unable to shift smoothly nearly causing an accident several times, as well as loud and giving off dangerous noxious fumes. GMs refusal to fix the vehicle due to their negligence in factory installing a defective and faulty part, as well as the rear passenger side Tire Pressure Sensor Monitor (TPSM) shows the unconcern for their customers safety and satisfaction with their product and underscores that seemingly their only concern is their own monetary profits and refusal to amend and resolve dangerous mechanical issues caused by their own doing.

2015 Cadillac SRX is unsafe to drive while using its low beams after dark, and after having its High and Low Beam bulbs replaced. I purchased this car used in March 2024 for my wife. She only occasionally drives but never at night. In April I drove it when nearly dark and thought the low beams were very dim. I called the dealer and asked about getting warranty coverage and was told it had too many miles. I drove it again late September. It was dark and the low beams barely lit the road in front of me. I could hardly see going around curves, and it would have been too late to avoid a deer stepping in front of me. That night I realized It was absolutely too unsafe to drive my wife’s Cadillac after dark. I researched changing the bulbs and decided suing a body shop would be the best call. I also decided to use Sylvania SilverStar Ultra - High Performance Halogen Headlight High Beam, and Low Beam replacement bulbs. The body shop replaced all my bulbs in December. Feeling all was well, we drove my wife’s car out for an early New Year’s dinner. On the drive back the lighting was slightly improved, but still unsafe to drive after dark. Is correcting this issue something Cadillac should l pay for under the 2019 law suit settlement?

The contact owned a 2015 Cadillac SRX. The contact stated that while driving approximately 30-40 MPH, the vehicle made an abnormal humming sound. The vehicle was taken to an independent mechanic, who determined that the abnormal sound was caused by the rear brakes. The contact was informed that the rear brakes needed to be replaced. The vehicle was not repaired. The contact continued driving for five hours when the rear driver's side wheel detached. The contact lost control of the vehicle, and the vehicle spun three times before landing in a ditch. Upon inspection, the contact discovered that the rear driver's side axle had fractured. There were no injuries sustained. The vehicle was towed off the road and eventually to a parking lot. The vehicle was deemed totaled by the insurance company. The contact related the failure to NHTSA Campaign Number: 14V571000 (Suspension); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The SRX models have been documented as having a defect with the headlights. Cadillac failed to notify all owners about a reimbursement program for a brief time in 2020. I own a low miles, garage housed SRX that is a danger to drive at night. I do not mind fixing my vehicles when there is a problem. However when this is a well-known highly documented issue, this is where I feel Cadillac should assist with this fix.

I purchased my 2015 Cadillac SRX a year ago from a private car dealer and of course he never told me about the headlight issue. I purchased two different types of bulbs and paid to have them installed and there are not bright enough Just like other people with the same problem I can't see at night and here in Maine it gets dark by 4:00 and driving at night is so very scary. I am [XXX] and this vehicle is my dream car. I feel GM needs to fix this issue free of charge!! Please help me Thank you - [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The intensity of headlights on this vehicle is dangerously low. When searching for a solution on light, I found that this particular problem was the subject of class-action lawsuit. I am the original owner of this vehicle. I was not informed or part of this lawsuit. Now I am told that it will cost $2.500 to replace the headlamps because moisture that leaks into the light housing has caused the lights to dim. Driving at night is now increasingly dangerous. Apparently, Cadillac has recognized this as a problem through the lawsuit. Loyal owners like myself need to have this problem corrected at no cost because it is a recognized part defect.

My headlights are so dim it looks like I don’t have headlights until I do bright lights. I literally have to drive with bright lights all the time at night. Found this out on [XXX] while trying to get home from Land O Lakes, FL. I don’t do much night driving but at [XXX] I should be able to see. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

HEADLIGHTS!!! The headlights are so dim that other drivers flash me, honk at me or yell at me to turn my lights on when driving at night. When driving at night It is the same as driving without my headlights on. I have to use the high beams to drive at night. I changed the fuses, changed 1 of the bulbs and still no difference. The whole headlight housing needs to be changed. Here is a link to a gentleman who did the work to find out why Cadillac SRX's seem to be having this issue: [XXX] . Please, we need a recall to fix the headlights. This is a safety issue for me driving at night as well as anyone else on the road who can't see me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

GM Class Action says Cadillac SRX Headlight failure merits recall. No recall ever received. A lack of adequate illumination. GM, Mastria GMC Cadillac Inc. and 3rd party failed to disclose the defect. Leaving me the owner to pay for the entire cost for replacement headlights.

The contact owns a 2015 Cadillac SRX. The contact stated while driving at an undisclosed speed at night, the headlights were dim. The vehicle was taken to an independent mechanic, who replaced both headlight bulbs; however, the failure recurred. The contact related the failure to the headlight weather seals eroding prematurely, allowing moisture to enter the headlight housing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

Faulty sky light drainage design directs water directly into the rear under deck compartment where the company located electric lift gate equipment the water shorts out the entire electric system. The total loss of power occurring at highway speed could be deadly.

The low beam lights are so dim you can not see 5 feet in front of you. It’s a danger to me on the road with the low beams on and to other drivers if I have my high beams on.

My ABS break module light stayes on - Cadillac stop making the part for the 2015 SRX. This is a safety concern and also reduce the trade in value.