BMW X3 2004 — Reported problems

Odometer failed - unable to get this fixed!

AIRBAG LAMP REMIANS ON DUE TO FAILED PASSENGER SEAT OCCUPANCY DETECTION MAT. HONOLULU BMW DEALER CLAIMS RECALL 08V384000 WAS PERFORMED JULY 18, 2008- WHICH IS THE EXACT SAME DATE LISTED IN THE RECALL AS BMW'S REPORT DATE TO NHTSA. THE RECALL CAMPAIGN AND PROCEDURE DID NOT GET PUBLISHED OR BEGIN FOR NEARLY A YEAR LATER. THE RECALL CAMPAIGN ASKS THAT A SMALL STICKER BE AFFIXED ADJACENT TO THE VIN TAG- THERE IS NO STICKER, NOR IS THERE EVIDENCE OF A STICKER EVER HAVING BEEN THERE ( I KNOW WHAT IT SHOULD LOOK LIKE). THE VEHICLE HAS NOT BEEN REPAINTED.

The contact ownd a 2004 BMW X3. The contact stated that while driving at approximately 60 MPH, she dozed off behind the wheel when the vehicle crashed into the rear of a tow truck. As a result, the front end of the vehicle was damaged. The air bags failed to deploy. The contact sustained an injury to the head and bodily soreness. Medical attention was required. No police report was filed. The vehicle was towed to a tow yard however, the vehicle was then towed to the contact’s residence. The vehicle was diagnosed by an air bag specialist and it was determined that the air bag was not connected. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the air bags failed to deploy due to minimal impact. The vehicle was deemed a total loss by the insurance company. The contact referenced NHTSA Campaign Number 08V384000 (Air Bags). The manufacturer was notified of the failure however, the contact had not received a response back. The failure mileage was unknown.

The airbag light is on our BMW and my 16 years daughter is driving this car. I cannot believe that BMW did not issue a recall. According to Repair Pal: "What are the symptoms of a bad Air Bag Occupant Sensor? Failing occupant sensors can show one of two symptoms. They may stay on at all times, causing the passenger airbags to stay active even when a passenger is not present. Also, they may not operate at all, which prevents the airbags from activating when a passenger is seated in that seating position. Also, for most systems, the airbag or SRS warning light will illuminate on the instrument cluster, prompting the driver to service the system.

CHECK OIL LIGHT CAME ON SO VEHICLE WAS PULLED TO THE SIDE OF THE ROAD. WITHIN SECONDS, SMOKE HAD ENGULFED THE ENGINE BAY. THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES WITHIN A FEW MINUTES.

TL* THE CONTACT OWNED A 2004 BMW X3. THE CONTACT STATED WHILE SHE FELL ASLEEP BEHIND THE WHEEL WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE CRASHED INTO A TOW TRUCK. THE CONTACT STATED SHE PULLED OVER AFTER THE IMPACT WOKE HER UP. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A LOT AND A POLICE REPORT WAS NOT FILED. THE CRASH WAS A FRONT END COLLISION. THE DEALER WAS NOT NOTIFIED OF THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 08V384000 (AIR BAGS). *DT*JB

WHILE SITTING AT A RED LIGHT THE CAR SUDDENLY ACCELERATED AND I COULDN'T CONTROL IT OR STOP IT WHILE PUSHING HEAVILY ON THE BRAKE PEDAL. I HIT THE CAR IN FRONT OR ME. THIS HAS HAPPENED MORE THAN ONCE.

WHILE DRIVING MY SUNROOF FLEW OFF THE VEHICLE AND SHATTERED INTO PIECES. THE VEHICLE WAS TRAVELING ABOUT 35 MILES PER HOUR ON A CITY STREET

WATER SEEPS INTO THE VEHICLE FROM AN UNKNOWN LOCATION AND CAUSES A MOLD EFFECT DUE TO SATURATION OF THE FLOOR IN THE BACK PASSENGER AREA. DOOR AND SUNROOF WEATHERSTRIPPING HAVE BEEN PROFESSIONALLY CHECKED AND DEEMED NOT THE CAUSE.

HEADLAMP BULB OUT AND UPON REPLACEMENT IT WAS NOTED THE COATED WIRING TO THE XENON SYSTEM TO RIGHT AND LEFT HEADLIGHT IS BRITTLE (THE WIRES PLASTIC COATING IS FALLING OFF)AND IN SOME PLACES EXPOSED WIRING WAS FOUND. ELECTRICAL TAPE NEED TO WRAP THE WIRING TO AVOID POTENTIAL FIRE. LATE NOTICE TO THIS SITE I WAS UNAWARE TO FILE A REPORT. OTHERS ALSO HAVE COMPLAINED ABOUT THE SAME ISSUES.

DRIVER'S SIDE SEAT WARMER BURNED SKIN AND SCORCHED LEATHER SEAT COVER WHEN TURNED ON.

INSULATION ON WIRING INSIDE THE HEADLIGHT ASSEMBLY IS CRACKING AND FALLING OFF WIRING HARNESS CAUSING A SHORT AND BLOWN FUSE WHILE DRIVING ON CITY STREET.

NEW DEFECTIVE BRAKE PADS CAUSED A TRAFFIC ACCIDENT WITH TOTAL LOSS OF THE VEHICLES INVOLVED. BRAKE PADS ARE CONTAMINATED AND EMBEDDED WITH A SLIPPERY SUBSTANCE. PADS ARE FROM PRIME CHOICE AUTO PARTS 42832 STATE ROUTE 12, ALEXANDRIA BAY, NY, 13607-2216 CAN YOU INVESTIGATE AND ANALYZE THE BRAKE PADS IN ORDER TO STOP THE SELLING OF DEFECTIVE AND DANGEROUS BRAKE PADS? I AM ABLE TO SHIP TO YOU A BRAKE PAD SAMPLE. THE VEHICLE WAS IN MOTION, BUT UNABLE TO STOP BEFORE TURNING ON A CITY STREET.

TL* THE CONTACT OWNED A 2004 BMW X3. WHILE THE VEHICLE WAS STATIONARY IN THE REVERSE GEAR, THE VEHICLE INDEPENDENTLY ACCELERATED RAPIDLY AND CRASHED INTO FIVE OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK, BACK, AND CHEST. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

SEAT HEATER ON DRIVERS SIDE IS BURNING THROUGH. IF LEFT ON IT WOULD BURN THROUGH CLOTHES AND BURN SKIN.

TL* THE CONTACT OWNS A 2004 BMW X3. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND WAS UNABLE TO RESTART ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. BURDICK BMW (5947 E CIRCLE DR, CICERO, NY 13039, (315) 459-6000) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE.

DRIVER'S SEAT HEATING UNIT OVERHEATS WHEN ON HIGH SETTING, TO THE POINT OF BURNING SKIN THROUGH THE SEAT AND CLOTHING. LOWER LEFT LUMBAR AND SEAT BOTTOM APPEAR TO BE IMPACTED. PER SERVICE SHOP, THE SEAT HEATER GRID IS BROKEN, CAUSING 40 DEGREE HIGHER TEMPERATURES THAN NORMAL IN THE LEFT LEG AREA. ONGOING ISSUE, NOT A SINGLE OCCURRENCE.

VEHICLE ADAPTIVE XENON HEADLIGHT WIRING IS FAULTY . WIRE INSULATION IS CRACKING/DETERIORATING AND ENTIRE WIRES ARE BREAKING APART. SYMPTOMS START WITH FLICKERING XENON HEADLIGHT EVENTUALLY (ABOUT A WEEK LATER) STOPS WORKING AT ALL. VEHICLE IS MOVING OR STATIONARY, ENGINE ON. THE FAULTY WIRES ARE IN A WEATHER SEALED COMPARTMENT OF THE HEADLIGHT AND HAVE NEVER (TO MY KNOWLEDGE) EVEN BEEN UNSEALED/ACCESSED SINCE LEAVING THE FACTORY. THE ISSUE IS ON THE PASSENGER SIDE, UNKNOWN IF IT IS ON THE DRIVER SIDE AS WELL. THE ATTACHED PHOTO SHOWS BACK SIDE OF THE HEADLIGHT HOUSING LOOKING DOWN, WITH THE WEATHER-SEALED COMPARTMENT OPEN. ALL EXPOSED WIRE IS AS A RESULT OF THE ISSUE, NOBODY HAS ACTIVELY CUT OR STRIPPED THE WIRES. PROBLEM FIRST NOTICED IN SEPT OF 2016, ATTEMPTS WERE MADE TO REPAIR BUT NOW IT HAS HAPPENED AGAIN, WORSE.

MY VEHICLE UNEXPECTEDLY STARTED ON FIRE AS MY DAUGHTER WAS DRIVING TO SCHOOL. IT WAS DETERMINED THAT IT WAS AN ELECTRICAL FIRE, AND RESULTED IN THE CAR BEING TOTALED. THE 2004 MODELS NEED TO BE INCLUDED IN THE RECALL (NOT THAT IT WILL HELP WITH THE LOSS OF MY CAR).

BMW UNABLE AND UNWILLING TO COMPLETE RECALL NO. 08V384: FRONT PASSENGER SEAT OCCUPANT DETECTION MAT RECALL AND WARRANTY COVERAGE EXTENSION. NO PARTS AVAILABLE, PARTS NOT ON ORDER, BMW USA NOT ORDERING PARTS FOR RECALL. NO TIMELINE GIVEN, TOLD TO CALL BACK IN TWO MONTHS.

THE AIRBAG LIGHT REMAINS ON AT ALL TIMES.

VEHICLE FIRES.

TAKATA RECALL NHTSA RECALL NUMBER:15V318 NHTSA RECALL NUMBER: 14V428

HEADLIGHTS PROJECT ALMOST NO LIGHT. JUST PAID $130 TO HAVE LENSES CLEANED, NO IMPROVMENT. I THOUGHT IT WAS MY EYES AND COMPLAINED TO OPTHAMOLOGIST TWICE BUT MY EYES ARE OK. I'VE READ THT THE REFLECTOR BOWLS IN THIS MODEL MELT FROM THE HEAT OF THE BULB. I NEED TO REMEDY THIS SITUATION ASAP SO I WILL NOT BE ABLE TO WAIT FOR AN INVESTIGATION.

DRIVER'S SIDE SEAT BURNED THROUGH THE SEAT AND BURNED THE JACKET WHEN THE SEAT HEATER WAS TURNED ON WHILE MY WIFE WAS DRIVING. THIS IS THE SECOND TIME IT HAPPENED IN THIS CAR. FIRST TIME IT HAPPENED WHILE THE CAR WAS UNDER WARRANTY, AND THE DEALERSHIP (SILVER SPRING BMW OF MD) REPLACED THE SEAT UNDER WARRANTY. IN THIS CASE GOT LUCKY IT DID NOT CATCH FIRE OR CAUSE ANY INJURY TO US. THIS SITUATION EASILY COULD HAVE ENDED UP IN A CAR FIRE. I WAS STUNNED TO HEAR HOW LITHELY BMW NA APPROACH TOWARDS MY CONCERN WHEN I CALLED TO LODGE A COMPLAINT. AT HIGHWAY SPEED THIS COULD HAVE BEEN A FATAL SITUATION DUE TO DISTRACTION THIS BURN CREATED WORST CAR ON FIRE. *TR

TAKATA RECALL I RECEIVED A LETTER DATED JULY 2015 CONCERNING THE RECALL OF THE DRIVER'S SIDE AIR BAG. I CALLED MY LOCAL BMW ON 11/24/15 AND THEY SAID THEY PUT MY NAME ON THE LIST AND WOULD CALL ME WHEN THE REPLACEMENT CAME IN. I CALLED AGAIN ON 4/14/16 AND [XXX] SAID SHE WOULD CHECK TO MAKE SURE MY NAME IS ON THE LIST AND WOULD CALL ME BACK WHEN THE PARTS ARRIVED. IT'S BEEN A YEAR AND A HALF AND I HAVE NOT RECEIVED A CALL BACK. THIS IS SO CONCERNING TO ME AS THIS CAR IS MY MAIN MODE OF TRANSPORTATION AND I AM SO AFRAID I WILL HAVE A FRONT END COLLISION RESULTING IN DEATH OR DISMEMBERMENT. IF THAT SHOULD HAPPEN I OR MY ESTATE WILL MOST CERTAINLY SUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL I RECEIVED A AIR BAG RECALL NOTICE FROM BMW IN JUNE 2015 AND ANOTHER RECALL NOTICE IN SEPTEMBER 2016.OVER A YEAR + I HAVE BEEN CALLING SOUTH BAY BMW IN TORRANCE CA. AND THEY KEEP ON TELLING ME THEY DO NOT HAVE THE PARTS YET. CAN YOU PLEASE HELP ME..

MY HEADLIGHTS ARE SO DIM AT NIGHT IT IS IMPOSSIBLE TO SEE WITHOUT HIGH BEAMS ON AT ALL TIMES. THE FOG LIGHTS ARE BRIGHTER THAN MY NEW HEADLIGHT BULBS. ONLY SOLUTION SEEMS TO REPLACE THE WHOLE ASSEMBLY BUT AFTER RESEARCHING THIS SEEMS TO BE AN ONGOING ISSUE WITH BMW SO WHY SHOULD I HAVE TO SPEND OVER 1500.00 WHEN THEY SHOULD HAVE TO REPLACE THEM WITH A RECALL.

TAKATA RECALL. THIS COMPLAINT IS DUE TO THE SLOW RESPONSE OF NALLEY BMW IN DECATUR GEORGIA TO REPLACE MY AIRBAG. I RECEIVED MY RECALL LETTER AND IMMEDIATELY CALLED THE BMW DEALER ON SEPT 7TH. I WAS TOLD THAT PARTS WERE ORDERED AND I WOULD BE CALLED WHEN THEY ARRIVED. BY SEPT 16TH I HAD HEARD NOTHING AND CALLED AGAIN. NALLEY SAID THEY HAD NO RECORD OF MY HAVING ORDERED PARTS. I WAS TRANSFERRED TO THE PARTS DEPARTMENT WHERE NO ONE ANSWERED THE PHONE. SO I CALLED BMW NATIONAL CUSTOMER RELATIONS. THEY SAID THEY WOULD CONTACT THE DEALER AND HAVE THEM GET IN TOUCH WITH ME DIRECTLY. NOTHING HAPPENED, SO TODAY VISITED THE DEALER PERSONALLY TO GET THE PARTS ORDERED. I WAS TOLD IT WOULD TAKE AN ADDITIONAL TWO WEEKS TO RECEIVE PARTS. THIS IS UNACCEPTIBLE. MY RECALL LETTER FROM BMW CLEARLY STATES "WE HAVE THE NECESSARY PARTS TO COMPLETE THIS RECALL," "PLEASE CONTACT YOUR AUTHORIZED BMW CENTER IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE THIS IMPORTANT FREE RECALL PERFORMED AS SOON AS POSSIBLE," AND "...METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH." BMW HAS BUILT CARS WITH SHRAPNEL GRENADES INSTEAD OF AIRBAGS AND NOW THEY DON'T CARE ABOUT FIXING IT. BMW SHOULD NOT E ALLOWED TO SELL ANOTHER VEHICLE IN THE US UNTIL THEY HAVE COMPLETED ALL OF THESE CRITICAL RECALLS.

MY 2004 BMW X3.0I HAS A HESITATION ON ACCELERATION. WHEN I AM AT A COMPLETE STOP, AND BEGIN TO ACCELERATE ON THE GAS PEDAL, LIGHT MOVING OFF FROM A RED LIGHT, THE CAR DOES A HORRIFIC AMOUNT OF HESITATING ON ACCELERATION, ALMOST LIKE SOMEONE IS COUGHING, AND DOES THIS EACH AND EVERY TIME I COME TO A COMPLETE STOP AND PRESS THE GAS PEDDLE. I HAVE TRIED TO GET THIS ISSUE RESOLVED AS \I HAVE HAD THIS PROBLEM SINCE I PURCHASED THE VEHICLE IN NOVEMBER, 2007, TIL THIS PRESENT DAY, BUT KNOW ONE COULD SEEM TO FIX IT, UNTIL I REVIEWED THE QUESTION IN A BMW FORUM, AND HERE IS THE LINK THAT STATES THE REASON WHY: HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7237/BMW/X3/BMW-X3-HESITATION-ON-ACCELERATION MY CAR HAS 192K, IS PAID FOR. I DO NOT KNOW WHERE ELSE TO LOOK FOR ANSWERS. I CANNOT AFFORD TO BUY A NEW CAR AT THIS TIME, BUT PAID 29K FOR THIS HIGH-END, EXPENSIVE VEHICLE. I AM WONDERING IF YOUR LOOK INTO THIS WITH BMW. WILL CORRECT THIS ISSUE AS A MANUFACTURERS ERROR BECAUSE I HAVE NO WARRANTY ON MY CAR. PLEASE ASSIST ME IN CORRECTING THIS ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW X3. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG WARNING LIGHT FLASHED AND REMAINED ILLUMINATED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 08V384000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE.

TAKATA RECALL - NOTIFIED JULY 2015 - A YEAR AGO - ABOUT DRIVER'S SIDE AIRBAG, STILL NO PARTS AVAILABLE AND I LIVE IN ONE OF THE MOST HUMID STATES IN THE SOUTH. IT IS IRRESPONSIBLE AND RIDICULOUS THAT WE HAVE TO WAIT OVER A YEAR FOR PART REPLACEMENTS THAT IF RUPTURED, COULD CAUSE SERIOUS INJURY OR DEATH. BMW NORTH AMERICA WEBSITE STATES: REMEDY AVAILABLE BUT GLOBAL IMPORTS ATLANTA IS REPORTING THEY STILL DO NOT HAVE ANY REPLACEMENT DRIVERS SIDE AIRBAGS.

TAKATA RECALL: IN JULY, 2015 I RECEIVED A LETTER FROM BMW (RECALL NOTICE 15V-318) STATING THAT MY DRIVER SIDE AIR BAG SHOULD BE REPLACED, BUT THAT THERE WAS NO REMEDY AVAILABLE AND I WOULD BE CONTACTED WHEN ONE IS. I'VE HAD A COUPLE OF SERVICE APPOINTMENTS AT MY LOCAL DEALERSHIP (PERILLO BMW IN CHICAGO) AND EACH TIME ASKED IF THERE WAS ANY UPDATE ON RESOLUTION AND EACH TIME I WAS EITHER REFERRED TO BMW'S CORPORATE CUSTOMER SERVICE OR POLITELY TOLD THAT THERE WAS NO UPDATE. I HAVE ALSO CALLED THE 1-800-525-7417 BMW SERVICE CENTER MULTIPLE TIMES OVER THE COURSE OF THE LAST YEAR, MOST RECENTLY TODAY (7/1/16), AND THEY HAVE NOT BEEN ABLE TO RESOLVE THE ISSUE. AT THIS POINT, I AM FRUSTRATED BY THE LACK OF RESOLUTION AND WOULD APPRECIATE ANY ASSISTANCE HELPING ME WITH THIS RECALL NOTICE. THANK YOU. *TR

AIRBAG DEPLOYED WHEN HITTING POT HOLE AT AROUND 30MPH. THIS IS AN ISSUE WITH MANY E46'S THAT THE AIRBAG IS TOO SENSITIVE.

TAKATA RECALL. THE AIRBAG REPLACEMENT HAS NOT BEEN PERFORMED AS OF 04-25-16

IN JULY 2015 I RECEIVED A NOTICE OF RECALL CAMPAIGN NO. 15V-381: DRIVER SIDE FRONT AIR BAG MODULE. IT SAID IF DEPLOYED METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER PASSENGERS CAUSING DEATH OR SERIOUS INJURY. IT SAID I'D GET A 2ND LETTER WHEN THE PARTS WERE AVAILABLE. I'VE NEVER GOTTEN THE SECOND LETTER, AND WHEN I CALLED MY DEALER AT THE BEGINNING OF THIS MONTH TO SCHEDULE THE REPAIR THEY SAID THAT THE PARTS WERE STILL NOT AVAILABLE! THAT'S ALMOST A YEAR LATER. I'M AFRAID TO DRIVE THE CAR BUT I HAVE NO CHOICE!

TL* THE CONTACT OWNS A 2004 BMW 3 SERIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 BMW X3. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE HEATED SEATS BECAME HOTTER THAN NORMAL. THE CONTACT PULLED OVER, EXITED THE VEHICLE, AND NOTICED THAT THE HEATED SEAT COILS BURNED HOLES THROUGH THE LEATHER SEATS AND THE SEAT COVERS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.

I TURNED ON MY SEAT HEATERS TO THE LOWEST SETTING (1OUT OF 3) JUST AS I LEFT WORK. AFTER ABOUT 20 SECONDS AS I DROVE DOWN THE ROAD, I FELT A SHARP BURNING THROUGH MY WOOL JACKET IN MY LEFT THIGH/BUTT AREA. I TURNED IT OFF IMMEDIATELY. WHEN I GOT HOME AND LOOKED AT THE SEAT, IT HAD LEFT A BURN AREA IN THE LEATHER. AFTER LOOKING AT DIFFERENT WEBSITES AND FORUMS ONLINE, IT SEEMS TO BE A VERY COMMON PROBLEM WITH THIS MODEL. HOWEVER, BASED ON OWNER'S COMMENTS, THE DEALERS AREN'T TAKING RESPONSIBILITY.

TL* THE CONTACT OWNS A 2004 BMW 3 SERIES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 2/4/16 *CN UPDATED 02/16/16*JB