Acura RDX 2019 — Problemas reportados

Back glass exploded on XXX while driving down the street, contacted Acura immediately, per dealership’s suggestion and filed a claim. Called Acura on XXXto check on my claim status and according to the supervisor, Marquita, the claim was filed under “accident” and advised me to call my insurance and file a claim. I told her I want the claim refiled correctly and she declined. Advised Marquita I was not filing a claim with my insurance when it’s a known defect with the exploding back glass on the RDXs. I advised of the known service bulletin TSB 22-014 which lists my vehicle 2019 ALL RDX models, [XXX] stated except your vehicle. I am not entirely sure how all models means except my vehicle and I was advised service bulletins are not intended for the public viewing, only dealerships. Acura does not back up their product and refuses to pay for a known defective item, despite detrimental risks it may cause to the general public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine cooling system failed due to a coolant loss issue caused by an internal engine problem. The vehicle experienced repeated coolant loss, overheating, and was later diagnosed with a head gasket failure. The failed components were repaired/replaced by an Acura dealer and may be available for inspection upon request through repair records and replaced parts if retained. The failure created a safety risk because the vehicle overheated while driving and while idling in traffic. Loss of coolant and engine overheating could result in sudden loss of vehicle power, engine damage, or a breakdown in unsafe locations such as roadways. The issue was especially concerning because the symptoms occurred without an immediate warning that allowed enough time to safely prevent the failure. Yes. The coolant loss and overheating concern was confirmed by service providers. An Acura dealer mechanic performed testing that indicated combustion gases were present in the cooling system. The vehicle was later inspected and repaired by an Acura dealer, who replaced the head gaskets and related components. The vehicle was inspected by Acura dealership personnel during diagnosis and repair. Acura was contacted regarding the failure and a request for goodwill assistance was submitted. The vehicle has not been inspected by police or insurance representatives regarding this issue. Yes. Prior to the final failure, the vehicle showed symptoms of coolant loss and overheating. I had to add coolant m

Car goes into limp mode all the time and fuel cuts on and off

I came out to my car which is parked on my driveway and went to put something in the trunk. When it opened I saw and heard things falling and looked to me like pebbles and was confused. After looking closely, my rearview window was shattered and it was pieces of the rearview glass window that was broken and was falling down. I had driven the car an hour prior and there was no windshield damage nor did anything hit my car (ie: an airborne rock). I picked up pieces of the broken glass from my driveway to prevent any punctured tires. I immediately called my local Acura dealer to arrange for a replacement. The car is currently there and the repair is going to cost approximately $1500. There was no indication of this issue happening (nothing hit the window, etc). I have numerous pictures and a video of the whole rear windshield. The problem has been confirmed with the dealer and the glass hole continued to get larger as I was driving the car from my home to the dealership which is less than 5 miles. I have done a quick online research and see that this spontaneous breakage of the rearview window has happened with other 2019 RDX owners. As my car is outside of the warranty, I am told this is an out of pocket expense which is not right. I am just fortunate that this did not occur while I was driving my car.

The front sunroof glass on my vehicle shattered without warning while the vehicle was in motion and without any impact, collision, or contact from an outside object. I had the vehicle inspected at AutoNation Acura [XXX]. The dealership's own service advisor confirmed in writing that the remaining glass "seems to be facing upward, which is an indication that it may have shattered due to pressure, as opposed to any outside influence," and stated explicitly that there was "no evidence of mistreatment/accident found during inspection." I am enclosing a copy of that email. Despite this documented finding, Acura denied my warranty/goodwill claim for the repair telling me the glass had been broken by an outside force — a conclusion that directly contradicts the dealership's own written inspection. This is a known, documented issue Acura Technical Service Bulletin 23-004 acknowledges spontaneous glass breakage as a known issue on this platform. My incident is consistent with that bulletin: no external impact, and physical evidence consistent with breakage from internal pressure rather than an outside force. I believe this points to a defect that Acura has already identified internally but is not consistently honoring at the claims level. This could have easily caused a wreck when it shattered or had the covering not be closed the glass could have injured anyone in the car and I travel with a [XXX] baby often. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2019 Acura RDX that I purchased new in 2018. It has now experienced three separate major water-intrusion events. The first two occurred while I lived in [XXX], including an incident in approximately 2021 that required an insurance claim, extensive repair, and about a month without the vehicle. The current incident occurred in [XXX]. Because the same issue has occurred in two different states and multiple times, I do not believe it is an isolated environmental event. In the current incident, I discovered pooled water beneath the front passenger-seat carpet and in the rear cargo area where the vehicle’s audio-system equipment is located. The audio system has stopped working. Before I discovered the water, the interior windows repeatedly fogged while the vehicle was parked and unoccupied, indicating excessive moisture trapped inside the cabin. The water may have been present for several days. The vehicle appears to require removal or lifting of the passenger seat and carpet to dry the underlying padding, inspect wiring and connectors, and prevent mold, corrosion, and further electrical damage. The rear cargo area and audio components also require inspection for moisture and corrosion. Prior repairs did not permanently resolve the water intrusion. The suspected source is the panoramic moonroof drain system or another water-management/body-sealing defect, but the exact source has not yet been confirmed. I am concerned that recurring water intrusion can cause electrical failures, interior mold, corrosion, loss of vehicle functions, and impaired visibility due to interior window fogging. I am requesting investigation of recurring water-intrusion complaints involving 2019 Acura RDX vehicles, including moonroof drains, drain-hose routing, drain connections, rear cargo-area water paths, and front passenger-side water entry. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The factory-installed LED Daytime Running Light (DRL) system on my 2019 Acura RDX has failed. The passenger-side DRL is completely inoperative, and an authorized Acura dealership documented that the driver's-side DRL is beginning to fail as well. The affected components are available for inspection upon request dealership has declined to provide further documents and American Honda Moto Daytime Running Lights are a safety-related exterior lighting system designed to improve vehicle visibility to other motorists. The failure of one DRL and the developing failure of the second DRL may reduce vehicle visibility and create a potential safety concern. On July 3, 2026, Cerritos Acura inspected the vehicle and confirmed the condition. The dealership's written diagnosis states: "Recommend passenger headlight assembly due to daytime running light out. Recommend driver's headlight assembly due to daytime running light going out as well." The dealership recommended replacement of both headlight assemblies. The dealership found no evidence of collision damage, misuse, unauthorized modifications, or water intrusion. The DRL is an internal LED component that is not serviceable separately and requires replacement of the entire headlight assembly. The vehicle has been inspected by Cerritos Acura, an authorized Acura dealership. To my knowledge, the vehicle has not been inspected by police, insurance representatives, or any government agency there is no record of any only with the dealership. There were no warning lights, warning messages, dashboard indicators, or other symptoms before the failure occurred. The DRL failure happened without warning and was later confirmed by dealership inspection. I am concerned that the failure of both factory-installed LED DRL assemblies may indicate a defect in the lighting system rather than normal wear and tear. The condition was confirmed by an authorized Acura dealership and was not attributed to accident damage or other external causes.

My 2019 RDX Rear Windshield Glass Shattered. The car was parked and not started. There was no impact or reason for it to shatter.

The center infotainment display went completely black, with only the backup camera feed still functioning. There was no audio output at all (radio, navigation prompts, or Bluetooth). The dealer diagnosed and replaced the FAKRA service cables under Acura TSB B23-025, which addresses this exact display-blank/audio failure. After the cable repair, the screen remained black and audio remained completely non-functional. The dealer then determined the tuner/AV control unit had failed, confirmed by swapping in a working unit from another RDX which restored function. Acura Client Relations was contacted and declined to provide any coverage for the tuner unit replacement, stating the TSB only covers the cables themselves, despite the failure occurring immediately downstream of the covered repair. The vehicle is safe to drive but loses infotainment display, audio, navigation, and rear camera guidelines during forward driving, which is a distraction and safety concern. The vehicle remains available for inspection. No warning lamps preceded the failure; the screen simply went black."

Premature valve cover gasket oil leak and rear shock absorber oil leak at 43,818 miles At 43,818 miles on 04/25/2026, Acura dealer documented on RO XXX: "Valve cover gasket leaking - Recommend replacement $500+Tax" and "Rear Shock/Strut starting to leak oil residue $435.64". This is premature failure. Valve cover oil leak can cause engine fire hazard - oil leaking onto hot exhaust. Rear shock oil leak causes loss of stability and increased stopping distance. Dealer quoted over $3,500. Repaired at independent shop with OEM parts for $1,670. Honda Case #XXX denied goodwill citing out of warranty. VIN: [XXX], 44k miles, well maintained. Request investigation for 2019 RDX premature oil leaks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I took the car in to get new tires. Both rear coil springs are broke. The driver side is broke in 2 places.

Head Gasket failure. Design failure there are grooves holding coolant on the block making the coolant leak into cylinders heads

There was head gasket failures around cylinders 2 and 3. This allows small amounts of coolant to leak into the engine, causing a distinct startup sputter or a choppy shudder as turbo boost climbs. This is a reoccurring issue with 2019 Acura RDX the vehicle ran hot while driving and was instructed to turn the vehicle off also the check engine light began to flash on and off.

While parked, i got into my vehicle turned on the car engine put the car into reverse and was backing out of my driveway when the rear window exploded and shattered into many pieces.

Upon my entry into the vehicle I closed the driver side door and the back glass shattered all the way across.

I am writing to report an incident involving the rear window of my2019 Acura RDX that shattered unexpectedly. The incident occurred while the vehicle was parked at my workplace. I was notified by a co-worker that the rear window had shattered. Upon inspection, there was no obvious sign of a collision, vandalism, or other event that would explain the damage. A glass replacement company was called to my workplace to replace the shattered rear window. After examining the vehicle, the technician advised that there was no evidence of an external impact, such as a rock strike or other object, that would have caused the glass to break. Because the window appeared to shatter without any apparent outside force, I am concerned that this may indicate a defect in the rear glass or its installation. I respectfully request that this incident be documented and reviewed as a potential safety-related issue. Thank you for your attention to this matter.

blown head gasket

Came out to parked car, rear window was shattered with no damage to the rear area of the car. it was spontaneous without any apparent contact

Rear windshield has shattered spontaneously 3 times. 2 insurance claims have been filed, along with 3 transit police reports.

My RDX A-Spec experienced premature head gasket failure and suspected turbocharger related issues at low moderate mileage. Vehicle shows coolant loss and overheating/midfire symptons, rough idle. Im concerned this May be related to known Honda/Acura 2.0 turbo engine defects causing unsafe and costly engine damage.

The car started jerking and overheating. Mechanic says blown head gasket. The car is only 64000 miles.

Rear Window of 2019 Acura RDX shattered while car was parked at my home after using remote start. No other damage to vehicle, there is currently a TSB 22-014 for this exact issue by Acura where they acknowledged that this happens to RDX models from 2019-2022 but there is no recall to fix this potentially dangerous issue. I luckily was not driving when this happened

The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle and closing the front driver's side door, the rear windshield shattered unexpectedly. The contact took the vehicle to Safelight Repair to replace the windshield. The failure reoccurred approximately 2 years and 3 months later. The dealer was not informed of the failure. The manufacturer was informed about the failures and confirmed that there was no recall related to the failure. The failure mileage was unknown.

My car is AWD. Occasionally when I am driving my car will feel like its stalling and an error message appears on the dash saying there’s an error with the AWD system and only front wheel driving is working

Vehicle: 2019 Acura RDX (Technology Package) I am reporting a serious safety issue involving sudden loss of engine power while driving. On March 14, 2026, I filled my gas tank before traveling approximately 1.5 hours out of town. The vehicle operated normally that day. The following morning, during snowy and icy conditions, while accelerating in traffic, the vehicle suddenly lost power and stalled. Multiple warning lights illuminated on the dashboard (“Christmas tree” effect), and the steering became very stiff, making it difficult to safely maneuver the vehicle out of traffic. I was able to restart the vehicle, but warning lights remained on. The next day, while driving on the highway under normal conditions, the same issue occurred again. While accelerating, the vehicle suddenly lost power and stalled in traffic, creating a dangerous situation. In response, the fuel pump inside the gas tank was replaced; however, the problem persists. The vehicle continues to display warning lights and still loses power when accelerating. I contacted an Acura dealership after seeing reports of a fuel pump recall for similar vehicles, but I was told my VIN was not included. Despite this, the symptoms match known fuel pump-related issues. This defect poses a serious safety risk, especially when driving at highway speeds or in traffic, as sudden loss of power and steering assist can lead to a crash. No injuries have occurred yet, but the issue is ongoing and unresolved. I am requesting investigation into this issue as a potential safety defect.

REAR WINDOW OF 2019 ACURA RDX SHATTERED SPONTANEOUSLY WITHOUT MANIPULATION.

Rear window shattered without cause. First incident occurred on March 26, 2024 for which I replaced the rear window. The second incident occurred on February 18, 2026. The defect occurred in exactly the same pattern and place (near the windshield wiper) and shattered the entire rear window both times. During both instances there was cold weather and rain. I do not think that this is a coincidence and luckily did not occur while I was driving or had my child in the car. I have found evidence online that I am not the only one with this complaint.

Rear windshield shattered while driving, with no impact. That is a dangerous risk that could go terribly wrong with other drivers.

I own a 2019 Acura RDX Advance with a head-up display (HUD). The HUD projection surface suddenly became warped and cracked after sun exposure. This was not gradual deterioration or normal wear and tear—it happened abruptly. The resulting distortion directly affects the clarity of the HUD and creates visual interference in my forward line of sight. This impacts my ability to clearly see the road and can be distracting while driving, creating a potential safety hazard. This appears to be a known issue reported by other owners of the same vehicle model, suggesting a defect in materials or design that cannot withstand normal environmental conditions like sunlight. Despite this, the manufacturer has denied goodwill assistance for repair. I am submitting this complaint because this defect affects driver visibility and may increase the risk of an accident.

The hatch window of the car broke spontaneously while parked. There were no debris or damage made to it. The glass broke right above the window shield wiper and the rest of the window was intact with spider web like shatter.

The back windshield has cracked on two occasions in the span of six months.

Three weeks ago when New York had the two big snow storm and the road condition was really bad, my Acura RDX unexpectedly pop up warning message that says disabling of AWD (switching to FWD). This happened every time when it snow and will disappear when the weather is good.

On March 5, 2026 my son and I were sitting parked in my 2019 RDX A-Spec SUV when we heard a loud cracking sound and my rear windshield shattered. We got out of the car and did not see anyone or anything nearby that could have impacted the windshield. There were no objects on the ground or inside of the car that could have caused the break. I called 911 to get emergency assistance because at the time we weren't sure whether it was possible that someone had thrown or shot something at our car. I also called my insurance company while onsite to file a claim. The police arrived and could not find any sign of foul play but noted a comment report to document the incident. We had to drive the car home with shattered glass falling into our car as we drove very slowly home. We were shaken and very confused as to why and how this could have happened. When I got home I Googled, "RDX" and before I could type in anything else, HUNDREDS of customer complaints including news coverage of the very same incident I experienced showed up. Acura/Honda KNEW about this and had issued Service Bulletin (22-014) on 10/28/2022 but never directly informed customers that this could happen. There is no recall, no light indicators, no warning. I was in the car with my son. We could have been on the highway or anywhere when our windshield shattered. I contacted an Acura Dealership and they indicated that I was responsible as the customer. Now, I am having to pay $500 out of pocket in order for my insurance to cover the damages. This may also cause my insurance rate to increase. This is a terrible safety issue and Honda/Acura failed to inform customers and take responsibility for a known, well-documented safety issue.

Component Failure & Inspection: The rear windshield glass spontaneously imploded/shattered. This is a documented manufacturing defect involving the rear defroster grid, as detailed in Acura Technical Service Bulletin (TSB) 22-014. The vehicle and the shattered glass are currently available for inspection. Safety Risk: The glass shattered while the vehicle was occupied, spraying shards of tempered glass into the cabin. This posed an immediate risk of laceration and eye injury to the occupants, as well as a significant distraction/startle hazard that could have resulted in a collision if the vehicle were in motion. Confirmation: The failure was inspected and confirmed by McGrath Acura of Westmont on February 27, 2026. The dealership acknowledged the existence of TSB 22-014 and the defect in the defroster grid but has not yet provided a full remedy. Manufacturer Inspection: The vehicle is an Acura Precision Certified unit. A formal case has been opened with Acura Client Relations (Case #16209033), and photos of the failure have been provided to them. Warning Symptoms: There were no warning lamps or symptoms prior to the failure. The glass imploded suddenly and without external impact while the vehicle was stationary.

The rear window on the hatch shattered without any trauma to the glass. It was completely unexpected and there was immediately a hole in my rear window. There were no obvious defects in the glass and again, no trauma to the window prior to it shattering. The car was parked in the garage when it happened.

Car was parked in parking lot and was not moved. When I returned to my car after working I got in and looked out my rearview mirror as I was about to put car in reverse to notice that my rear window did not look right. After getting out of the car to investigate, it was found that my rear window had been completely shattered. The window had no obvious area of impact, as if something had accidentally hit it or as if someone were trying to break in. It appeared to have self-shattered. This was also confirmed with police report filing. I was also told that the only reason my window still remained in place (even shattered) was because I had a tint film over it.

Shattered back windshield is common but not recalled. Also another issue I am having is a Jammed seatbelt. Acura currently told me my windshield is not covered because it’s a Canadian car. Wondering if my seatbelt issue will be resolved or not too because it’s also a Canadian car..

The rear windshield shattered on my 2019 acura rdx while parked in the garage, not sure how it happened or if its a defect

THE BACK TAILGATE GLASS SHATTERED. IT WAS PARKED, I HAD JUST TURNED IT ON. AND AS I WAS STARTING TO SHIFT IT TO REVERSE IT SHATTERED. A POP THE SOUNDOF GLASS FALLING. I SLAMMED ON BREAKS GOT OUT THE WINDOW WAS BROKEN, MISSING. ALL ALONG THE WINDSHEILD WIPER. I HAD TO GET IT FIXED AFTER 5 DAYS WAITING FOR THE GLASS TO COME IN BY SAFELITE.

the back window shattered by itself

I discovered the rear lift gate glass of my vehicle to be shattered while parked inside of my garage. There was no known external contact that impacted the glass. There is glass remaining inside of the door itself after the glass was replaced by Acura. This is an issue that is widespread on this model vehicle.

The rear windshield spontaneously cracked. There was nothing wrong with the vehicle and no physical damage was done. The car was started with remote start and the rear windshield defroster turned out. After approaching the vehicle and opening the trunk, pieces of the window began to fall as it was shattered. Small vibrations made the window continue to crumble until nothing was left in the back. This has been reported to Acura who will not cover the issue even though there is a service Bulletin 22-014 stating there is a defect. Acura has stated the vehicle is not covered even though the issue is for all VINs.

Rear back glass exploded right after parking the vehicle

Component or System Failed: Rear liftgate glass (rear window) shattered unexpectedly. The glass is available for inspection upon request. Description of Incident: Vehicle is a 2019 Acura RDX located in Massachusetts. I started the car from my remote. While the vehicle was parked, I closed the driver-side door and the rear liftgate glass immediately shattered without impact. There were no prior cracks, chips, or visible damage to the glass. The shattering appeared spontaneous and was not caused by an object strike. Safety Risk: The sudden shattering of the rear glass created a safety hazard due to flying glass fragments inside and around the vehicle. If this had occurred while driving, it could have caused driver distraction, loss of visibility, or potential injury to occupants or nearby individuals. The failure appears to be spontaneous and without warning, which raises safety concerns. Problem Reproduced or Confirmed: UNKNOWN. The vehicle has not yet been inspected by a dealer at the time of this report. However, similar incidents involving 2019 Acura RDX rear glass shattering have been widely reported by other owners. Inspections Conducted: The vehicle has not yet been inspected by the manufacturer. Insurance will be inspecting the damage as part of a comprehensive glass claim. No police report was filed as there was no collision or vandalism suspected. Warning Lamps or Prior Symptoms: No warning lamps, messages, or symptoms appeared prior to the failure. There were no visible cracks or damage before the glass shattered. Additional Notes: The failure occurred immediately after closing the driver-side door. No rear defroster warning or malfunction was observed prior to the incident.